Is parking available at the property?

Free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 1:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Additional details can be confirmed with the property prior to arrival.

What is the location of the property in relation to key landmarks?

The property is located in Downtown Cancun, a 4-minute drive from Plaza Las Americas and 5 minutes from Cancun Mall. It is 8.8 mi (14.2 km) from La Isla Shopping Mall and 13.1 mi (21.1 km) from Delfines Beach.

Does the property have a swimming pool?

Yes, the property features an outdoor swimming pool, which is seasonal. The pool is available for guests to enjoy during operational hours.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies for additional guests regarding extra beds and cribs?

The property does not specify the availability of cribs or extra beds. It is recommended to inquire directly with the property for any specific requests.

Adhara Express Hotel in Cancun

Average nightly price at Adhara Express by month, last 12 months (USD)
Month	Average price
January	US$63
February	US$63
March	US$66
April	US$68
May	US$65
June	US$62
July	US$73
August	US$60
September	US$60
October	US$62
November	US$62
December	US$72

What guests think

At Adhara Express, travellers highlight a convenient downtown location near the ADO bus station, generally clean rooms, and friendly service, making it a practical base for brief stays, airport transfers, and exploring nearby markets and restaurants.

Breakfast is frequently praised for variety and value, and the pool is appreciated though not heated; some mention a small gated parking area and a modest gym. Common drawbacks include firm mattresses, hallway or street noise, inconsistent in-room Wi‑Fi, and missing conveniences like a fridge; a few bathrooms feel small or have odors. Multiple reviews also report temporary closures or renovations leading to last‑minute transfers to a sister property with limited advance notice. Overall, expect a clean, budget‑friendly, central stay with solid basics.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and central amenities; several note the pool is unheated. Parking is gated but limited, and the small gym could use updates; occasional comments mention missing pool towels.

Related guest reviews

10

harinder

18 Aug 2025

·

Stayed 4 nights

Nice clean place, nice pool, good breakfast, everyone helpful. DiDi or Uber will take you anywhere. I enjoyed it.

10

Mario Iván Aguilar

23 Apr 2025

·

Stayed 5 nights

What a wonderful 3 stars hotel!. It was spotless clean, good smell, most of the personnel were very efficient and kind. The breakfast included I would say was like a complete self serve buffet brunch. The only cons were: the gated parking was quite small and open air, they didn't clean the leafs from the swimming pool very often (no biggie), and the worst con was the Internet, because it was very spotty in our room, out in the common areas it was way better. But overall, super recommended, we are totally satisfied. Thank you guys.

10

Eric

8 Nov 2025

·

Stayed 3 nights

The hotel is super c clean. The buffet breakfast was very good. There’s also plenty of hot water. My only reservations would be this :. They have a pool but it’s not heated so no one is going into it. Also, it is in a strange location so if you want a cup of coffee, you’ll have to go search for it. I think they have benefit from having like a coffee bar or coffee machine so you didn’t have to go searching in the neighborhood. The neighborhood is kind of OK. It’s industrial so that’s said, I would recommend it. PS it is very near the ADO bus station.

6

Joseph

23 Mar 2024

·

Stayed 1 night

Overnight stay in Cancun on way to other destination. Hotel was close to bus terminal, close to restaurants. Included breakfast was the usual, pool was nice but had no towels, water pressure was week, there was only 2 bottles of fresh drinking water, no recycling of plastic bottles.

6

Victor Fernando

26 Apr 2024

·

Stayed 1 night

La limpieza de apartamento el sanitario despedia mal olor en la habitacion y el acceso al parqueo dificil y no hay mucho lugares para estacionarse

8

Rene

14 Feb 2025

·

Stayed 1 night

Tiene pocos espacios para estacionamiento de clientes.

10

Cleuton

6 Jan 2025

·

Stayed 2 nights

Amazingly attentive, happy, helpful personable staff from the reception desk to the security detail. A beautiful & spacious restaurant serves daily a complimentary breakfast buffet, suitable to any taste, preference or diet. A well equipped gym, even an office space for working travelers!! Beautiful swimming pool safe for kids and adults, lush tropical landscaped pool area & exteriors. Well designed rooms featuring modern bathrooms and convenient balconies to step outside & enjoy the outdoor without leaving your room. Plush towels & complimentary bottled water, conveniently available in the rooms and at the air conditioned gym The families with children relaxed & happy Safe convenient location to shops restaurants & entertainment. 24 hours receptionists & friendly security personnel fluent in English, eager to make everyone feel safe & carefree Spotlessly clean & convenient facilities, well equipped gym & even an office for the working traveller, easy taxi service right outside as well as local public transportation.

8

GUILHERME

10 Jun 2025

·

Stayed 2 nights

O hotel é bom, o atendimento foi ótimo e gostamos muito da localização. A piscina é boa, o café da manhã é simples, mas justo. O quarto estava limpo, apenas sentimos falta de um frigobar para manter a água gelada. A academia poderia melhorar, os aparelhos estão velhos e muitos não funcionam direito. Não tem colchonete para fazer exercícios no chão. Achei legal que deixam toalhas e garrafinhas de águas disponíveis para quem se exercita, porém a água fica quente.

8

MARIA GUADALUPE

29 Feb 2024

·

Stayed 7 nights

BONITO, LIMPIO, SIEMPRE HUELE RICO, PERSONAL MUY AMABLE,CONFORTABLE AGUA ALBERCA Y JACUZZI MUY FRIA

8

Michael

26 Feb 2023

·

Stayed 1 night

This is a nice property especially for the price. The complimentary breakfast is good. I love their coffee. The room was clean, and the hotel generally quiet. I'm a light sleeper, so I did wear ear plugs at night because you could hear some road noise. The bed was firmer than average but comfortable. Although the room had its own air conditioning unit, it was quiet unlike those in the US, for example at a typical Holiday Inn where it turns on and off all night long waking you up. Parking was easy and gated, so it felt safe. We were on the fourth floor on the street side. We had a nice view from the balcony. Two details that I did not like were that you had to wear a wristband, and they surprisingly had no washcloths or hand towels, only bath towels. I would stay here again.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness earns frequent praise across rooms and common areas. A few reviews report bathroom odors or an occasional dirty room.

Related guest reviews

8

William

14 Jan 2026

·

Stayed 4 nights

Clean and comfortable

10

Dominic

14 May 2024

·

Stayed 3 nights

We have stayed in several hotels in the area. This one is by far our favorite. Very clean, decent breakfast, nice pool and lobby. All the elevators worked. Staff was very friendly and helpful. We felt very comfortable here. This will be our new place to stay when we’re staying in central Cancun.

10

Maria

3 Jul 2023

·

Stayed 1 night

Estuvimos solo 1 noche, pero estuvo todo muy bien,.

10

Sonia Regina

30 Nov 2025

·

Stayed 3 nights

Quarto grande e confortável equipe de trabalho 24 hs a disposição a colaboradora Sharon muito atenciosa nos orientou sobre transporte e tudo mais . Suco verde delicioso na recepção . Destaque ruim : banheiro com cheiro de esgoto Café da manhã básico bem básico mesmo .

10

Jorge Rodrigo

13 Dec 2025

·

Stayed 2 nights

Limpieza 💯

8

Kevin

3 Mar 2025

·

Stayed 7 nights

For a no frills stay, the Adhara Express is the way to go. Everything was clean, the staff was friendly, and the breakfast buffet was more than adequate. It’s proximity to Parque de la Palapas, and Mercados 23 and 28 made the Adhara Express the perfect location. Another trip to Cancun may not be in my near future, but if it were, I would definitely stay here again.

10

Maria

5 Dec 2025

·

Stayed 5 nights

Everything was great - the location, the staff, the breakfast! Definitely recommend 👌

10

Daniel

30 Jan 2025

·

Stayed 1 night

Es ist ein sauberes und gepflegtes Hotel. Das Personal ist freundlich und hilfsbereit. Faire Preise.

2

Joshua

1 Mar 2025

·

Stayed 1 night

Our room was dirty and the beds are hard as a rock.

8

Michael

26 Feb 2023

·

Stayed 1 night

This is a nice property especially for the price. The complimentary breakfast is good. I love their coffee. The room was clean, and the hotel generally quiet. I'm a light sleeper, so I did wear ear plugs at night because you could hear some road noise. The bed was firmer than average but comfortable. Although the room had its own air conditioning unit, it was quiet unlike those in the US, for example at a typical Holiday Inn where it turns on and off all night long waking you up. Parking was easy and gated, so it felt safe. We were on the fourth floor on the street side. We had a nice view from the balcony. Two details that I did not like were that you had to wear a wristband, and they surprisingly had no washcloths or hand towels, only bath towels. I would stay here again.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are simple and generally comfortable, but many mention very firm beds and noticeable hallway or street noise; bathrooms can feel small. In‑room Wi‑Fi can be spotty and fridges are usually not provided.

Related guest reviews

6

Marion

4 Mar 2023

·

Stayed 2 nights

Very small bathroom. Had to shut the door while in the bathroom

4

Praday

8 Feb 2025

·

Stayed 1 night

Positives: - well located in downtown area for easy access to ADO bus station on foot - free breakfast with some fruit and cereal variety Negatives: - AC unit was directly in front of the bed, which made sleeping feel very uncomfortable. - hard and uncomfortable mattress which didn't make for a good night's sleep - water was lukewarm and shower pressure was poor Overall rating, 2 out of 5 This place is ok to stay for one night if you're departing Cancun and need to be nearer the bus station, but the bed wasn't good to rest or sleep on. If you arrive early for check in do make sure to check how comfortable the bed is, otherwise request a change of room or find another hotel

10

Mario Iván Aguilar

23 Apr 2025

·

Stayed 5 nights

What a wonderful 3 stars hotel!. It was spotless clean, good smell, most of the personnel were very efficient and kind. The breakfast included I would say was like a complete self serve buffet brunch. The only cons were: the gated parking was quite small and open air, they didn't clean the leafs from the swimming pool very often (no biggie), and the worst con was the Internet, because it was very spotty in our room, out in the common areas it was way better. But overall, super recommended, we are totally satisfied. Thank you guys.

8

Rosa

11 Nov 2025

·

Stayed 1 night

Yes clean, just the restroom too small. Front desk person was nice.

8

Bertel

4 Apr 2025

·

Stayed 5 nights

I liked that my room was very clean and the staff were friendly and courteous. The breakfast was excellent. But the pillows were as hard as a brick, there was no refrigerator, no clock or radio 'and no drawers to put your clothes in.

8

Alice

6 Jan 2025

·

Stayed 3 nights

Pros: The hotel is very close to the ADO station, which is very convenient. The breakfast is really decent and there is a nice clean pool. The room was pretty nice too, although we booked a king and they didn't have any available, but that is more hotels.com's fault for not clearly advertising that the selection is a request not an actual room. We had a room facing the small street so it was relatively quiet. Cons: the door to the hall way has a lot of gaps so any noise in the hallway is like the door is open. Over night it's relatively quiet unless people get in late but starting very early morning it's very noisy, with doors slamming, kids screaming, people talking, but even when someone shakes out a plastic bag you can hear it clearly. The tv is a bit old and non responsive, but not too bad. The AC works well but there's no way to point the fan up to either it's blowing on you the whole time or it's off. It also doesn't have remote to you have to get up each time, which isn't the most convenient for sleeping. Also wish there was a fridge in the room

8

Marie-Eve

16 Jan 2025

·

Stayed 2 nights

Hôtel très propre, options consistantes de déjeuner, possibilité de se rafraîchir dans la piscine, à proximité du parc Las Palapas, de restaurants intéressants et du terminal d'autobus. Malheureusement, on nous avait donné une belle chambre spacieuse mais qui donnait sur la rue et le bruit de la circulation a été intense toute la nuit. Heureusement, quand j'ai demandé à changer pour une chambre qui donnait côté cour, on nous a tout de suite transférés et nous avons pu dormir en toute tranquillité la nuit suivante.

6

Charles

2 Apr 2025

·

Stayed 5 nights

I didnt like the matress on the bed it was too hard also the tiny baby pillows were like brick.There were no refrigerator or phone in the room.There were a iron the room but no iron board.Was also surprise there was no coffee maker or condiments in the room.Unfortunately I was unable to bought juice.The room is very clean also the breakfast is very excellent. The staff are very friendly .

4

Delia Denisse

2 Feb 2023

·

Stayed 1 night

Muy limpio y bonito, tiene gym y es de fácil acceso. Lo malo es que me dieron la habitación (419 en el cuarto piso, con vista a la avenida) que se encontraba a un lado del elevador, mismo que hacía demasiado ruido y golpeaba cada que algún huésped lo usaba, por lo tanto lo estuve escuchando parte de la noche y no dormí bien. Me pareció algo curiosa que la chica de recepción me diera habitación después de decir “ahh reserva en expedia” desconozco si eso tenga algo que ver y no creo que no sepan que en esas habitaciones el ruido del elevador es bastante molesto.

8

Eira

31 Mar 2023

·

Stayed 4 nights

Very nice, extremely clean hotel. Only fridge was missing from the room. Nice breakfast and garden. Assessment is based on the experience of the second room that we had during our 4 night stay. The first night we spent in a very noisy room without a wifi even though we had asked for a quiet room when booking the room months before. We asked for the change of the room after having a look at the room. The bold, young guy at the reception did not want to make the change. Luckyly the young lady receptionist was willing to make the change next day after the sleepless night. Thanks for her.

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AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with easy check‑in. However, multiple guests report the hotel being closed for renovations at times and being rebooked to a sister property with limited advance notice, plus occasional front‑desk issues.

Related guest reviews

10

Michael

5 Feb 2026

·

Stayed 1 night

Staff were very kind

2

John

6 Oct 2024

·

Stayed 2 nights

This hotel is closed and should not be available to book. I was taken to a different hotel which was awful customer service. In this connected age, it is not acceptable. Before my arrival I had contacted the hotel via expedia to arrange a twin bed as my friend had changed plans and was going to arrive early. I received no reply. When my friend arrived I was charged 600 pesos, a situation that would have been avoided if they had the courtesy to reply to my email. The room rate is exactly the same when booking for 1, 2 or 3 people so this felt intimidating when a woman was present at 1am. The staff blamed expedia for everything and take no responsibility. The new hotel (Hacienda) is musty with a poor breakfast. I left after one night of a 2 day booking which was a great decision. Avoid this place.

10

Jerald

28 Jan 2026

·

Stayed 7 nights

We had a great stay we had originally been booked at Adhara express that’s where the shuttle service dropped us at we soon found out that that hotel had been closed for six months so when we went to get the shuttle back, we had to get an Uber

6

Theunis

28 Sept 2024

·

Stayed 5 nights

Hotel manager saved the day. Expedia advertised and booked us into a Hotel under renevation (closed). You can not phone Expedia or talk to someone. All computer generated chats with virtual agents. Will not book through them ever again. Rather use bookings .com.

8

Cesar

31 Jul 2025

·

Stayed 1 night

Fuimos con la familia, eramos 12 personas entre niños y adultos. La ubicación es de fácil acceso si vienen de la terminal de autobuses, caminando está a menos de 10 mins paso de niño con maleta. La atención del personal excelente, siempre dispuestos a brindar buen servicio. La alberca muy limpia y buenas temperatura y camastros en buen estado. Las habitaciones amplias y limpias, las camas cómodas. Y el desayuno en la mañana muy rico y completo vale totalmentela pena.

4

Karla

27 Aug 2024

·

Stayed 1 night

Atención del personal de recepción muy deficiente.

10

Mark

6 May 2023

·

Stayed 1 night

Very clean and modern especially for the price. All the staff were very helpful and the area was convenient.

2

Mikako

21 Sept 2025

·

Stayed 2 nights

ホテルに着いたら、8月から改修中だと言われ、同じチェーンのホテルに移った。事前に知らせてほしかった。

8

Sophie

7 Oct 2025

·

Stayed 2 nights

Lorsque nous sommes arrivés à l’hôtel, un garde nous a indiqué qu’il était en rénovation et nous a envoyé au Aldhara hacienda qui était parfait. Mais nous aurions préféré le savoir pour arriver directement et éviter de payer un supplément au taxi

10

ADRIANA

13 Mar 2025

·

Stayed 1 night

Excelente atención de los bell boys! En general de todos los empleados del hotel

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AI-generated summary based on recent guest reviews

Location

Very convenient downtown spot near the ADO bus station, Parque Las Palapas, and many eateries, making it easy to get around. Some find the immediate area less appealing or not especially scenic.

Related guest reviews

8

John

15 Feb 2023

·

Stayed 1 night

This place was very clean and convenient. There were quite a few eating options close by and easy to get to the highway for the airport.

8

Melissa stephanie

24 Sept 2024

·

Stayed 2 nights

Bueno en general, mut amables en recepción, el hotel bien cuidado, calles aledañas al hotel no se veian muy seguras pero detro del hotel, cercano a playas y a terminales se ferrys, en general todo muy bien!

10

Ana Lushia

20 Aug 2025

·

Stayed 1 night

Excelente lugar por su ubicación muy cerca de la central ADO. Desayuno muy rico y habitaciones cómodas

10

David

13 Jan 2025

·

Stayed 1 night

I was traveling through Cancun on my way to Belize. I felt completely safe in the neighborhood when I got off the bus and the hotel was wonderful

8

Deborah

1 Dec 2025

·

Stayed 1 night

The room was clean and provided the necessities of what we needed. Close access to the ADO bus station. Check in was seamless.

8

Kevin

3 Mar 2025

·

Stayed 7 nights

For a no frills stay, the Adhara Express is the way to go. Everything was clean, the staff was friendly, and the breakfast buffet was more than adequate. It’s proximity to Parque de la Palapas, and Mercados 23 and 28 made the Adhara Express the perfect location. Another trip to Cancun may not be in my near future, but if it were, I would definitely stay here again.

8

Sangita

25 Jul 2025

·

Stayed 3 nights

Nice place to stay in Cancun downtown.

10

Guillermo

15 Apr 2025

·

Stayed 7 nights

The location was great, close to a lot of restaurants and the ADO station.

8

Daniela

18 Nov 2025

·

Stayed 1 night

Lage des Hotels ist sehr nah an der ADO - Bussation. Sehr sauberes Zimmer.

2

Marsha

11 Jul 2025

·

Stayed 7 nights

Pictures and description misleading. No phone, fridge, or microwave in the room. No restaurant or bar on the premises. Bad area.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is often highlighted as tasty and varied, with items like made‑to‑order eggs and fresh fruit; overall good value. Some say choices can be basic at times, drinks watered down, or breakfast not available before early tours.

Related guest reviews

10

nallely

22 Aug 2025

·

Stayed 1 night

Aunque el desayuno es sencillo está rico y variado.

10

Joe

23 Jun 2025

·

Stayed 3 nights

Breakfast was amazing!!

6

Marc

6 Feb 2025

·

Stayed 3 nights

The breakfast was not great as it lacked bacon or sausages and the coffee and juice was watered down. The staff was excellent. I got the wrong room ( double beds instead of the queen we had reserved ) but understandable as I arrived at 1:30 am. Im positived they would have changed that night but we were to tired. Rectified next daypp

10

Gema Imelda

18 Aug 2025

·

Stayed 1 night

Variedad en los desayunos bufet y buena calidad

8

Younsoo

27 Feb 2024

·

Stayed 5 nights

Beds were comfortable and the staffs were great and spoke English so well. Air conditioner worked very well. Bathroom was clean. Breakfast was good, but it opens at 7pm and wouldn't let you start earlier or give you packed breakfast if you have to leave earlier for the tour. Big bummer b/c most of the tour buses pick you up earlier than 7 pm. Very close local restaurants like: La Parrilla, el Cejas,etc and walking distances to Mercardo 28 and 23; two Oxxos are near there. There's really cheap taco stand in front of one of the Oxxos near the park.

8

Marlene

20 Mar 2024

·

Stayed 5 nights

Good location, excellent breakfast, friendly staff, afordable

10

Maria

5 Dec 2025

·

Stayed 5 nights

Everything was great - the location, the staff, the breakfast! Definitely recommend 👌

8

paul

25 Jan 2023

·

Stayed 1 night

The Bell Hop was very helpful. Breakfast was excellent. The restaurant only serves sandwiches for lunch/diner.

10

Keishla

13 Apr 2024

·

Stayed 1 night

We stayed here for a night and were perfect. Easy check in/out, great location, private parking , in-house restaurant and the breakfast was amazing. I see bad comments here. You need to book based on your needs.

10

Teresa

6 Jan 2024

·

Stayed 2 nights

This is my second stay and it won’t be my last. Like best: Room decorated well, made to order breakfast was FAST & delicious. Needs improvement: some of the breakfast items ie pancakes were cold. They don’t have a microwave to warm it up. When I come back to Cancun, I hope to stay there again,

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $68	17 $68
18 $71	19 $68	20 $69	21 $69	22 $69	23 $68	24 $69
25 $71	26 $76	27 $76	28 $71	29 $72	30 $76	31 $76

Su	Mo	Tu	We	Th	Fr	Sa
1 $75	2 $71	3 $74	4 $72	5 $74	6 $74	7 $72
8 $72	9 $72	10 $74	11 $74	12 $74	13 $72	14 $74
15 $74	16 $74	17 $74	18 $74	19 $74	20 $74	21 $74
22 $69	23 $76	24 $76	25 $73	26 $73	27 $81	28 $73
29 $71	30 $73

Adhara Express

Prices for Adhara Express

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Double Room, 2 Double Beds

Guest reviews of Adhara Express

What guests think

Property policies

Check-in instructions

Good to know

FAQs about Adhara Express

Prices for upcoming dates

Business details