Is parking available at the property?

Yes, free self-parking is available on-site. Limited parking is provided.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee. It is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM. The approximate cost is USD 20 for adults and USD 10 for children.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 2:00 PM to 11:59 PM, and check-out is by 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Is there an airport shuttle service available?

Yes, airport shuttle services are available. Guests can arrange transfers through the hotel.

What accessibility features does the property offer?

The property features wheelchair-accessible facilities, including limited wheelchair access, step-free entrances, and elevators.

What is the location of the property in relation to key landmarks?

The hotel is located off Limuru Road in Kiambu, just steps from Two Rivers Mall and a 5-minute drive from Village Market. It is 2.5 miles from Karura Forest and 3.3 miles from the United Nations Office at Nairobi.

Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available for guests.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

The property has connecting/adjoining rooms, which are subject to availability and can be requested. Specific details about extra beds and cribs are not provided.

Holiday Inn Nairobi Two Rivers Mall Hotel

Average nightly price at Holiday Inn - Nairobi Two Rivers Mall by IHG by month, last 12 months (USD)
Month	Average price
January	$73
February	$70
March	$71
April	$74
May	$76
June	$81
July	$74
August	$77
September	$74
October	$81
November	$85
December	$73

What guests think

Holiday Inn - Nairobi Two Rivers Mall by IHG earns strong praise for friendly, attentive staff, clean, comfortable rooms, and a convenient, safe setting inside Two Rivers Mall, making shopping and dining easy for both business and leisure travelers.

Many guests enjoy the on-site restaurant and fresh breakfasts, praising flavorful dishes and presentation. Guests also note strong showers and effective air conditioning, while some mention smaller rooms, limited outlets or USB ports, and occasional Wi-Fi or TV limitations. There are isolated complaints about booking issues, unexpected charges, and a faulty iron, and some find the hotel far from the airport or city center. Overall, expect a clean, welcoming stay that suits shoppers and travelers seeking a quieter base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

Yusr

Aug 23, 2025

·

Stayed 5 nights

I hope you can manage an entrance beside the parking kindly

10

Oluwole

Oct 25, 2025

·

Stayed 7 nights

The air-conditioned works excellently and the breakfast is so fresh. They do also have dinner buffet sometimes at a reasonable price. The staff are excellent and accommodating. Overall an excellent experience.

10

Paul

Oct 21, 2024

·

Stayed 2 nights

Spent 2 nights at the hotel and it was a bliss. Very quiet location and excellent facilities. Would highly recommend.

10

Dean

Jun 27, 2023

·

Stayed 1 night

only issue was usb ports in the room didn't work and only one electrical outlet

2

Hassan

Aug 26, 2025

·

Stayed 2 nights

The iron in the room 240 was faulty and had brown plaques on it. It spoiled my expensive shirt when I tried to iron it. I complained to the reception and also emailed the management twice but nobody heeded to it. The hotel is good and the location is excellent. My rating is based on the poor customer service and the fact they destroyed my expensive shirt.

10

Kevin

Apr 24, 2025

·

Stayed 9 nights

Good hotel in a convenient location for our particular stay. The room was nice, the bed was comfortable, the shower was strong and clean, and the water was hot. The laundry service was efficient. We visited the restaurant several times and Marjorie in particular was a great server.

10

Lucy

Aug 31, 2024

·

Stayed 22 nights

The hotel has a kitchen garden, they've planted some herbs used in cooking, this fresh produce top notch. Cleanliness is top of the range and the staff are all awesome. Two rivers mall is right next door, shopping made easy. Thank you Holiday Inn at Two Rivers, Nairobi. See you again.

10

Danel

Dec 23, 2024

·

Stayed 2 nights

Excellent facilities and service!

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Cleanliness

Most reviews highlight very clean rooms and well-maintained spaces. There is an isolated complaint about a faulty in-room iron.

Related guest reviews

10

Zeid

Aug 25, 2025

·

Stayed 3 nights

Very well maintained and clean hotel. Quiet and pleasant rooms, Loved the Bathroom design and color and inside room too. Nice restaurant and absolutely amazing staff. Had a great stay

10

Kevin

May 9, 2025

·

Stayed 4 nights

Clean hotel, nice rooms with a strong shower and good A/C. This was a convenient location for our work on this particular visit. The breakfast was good. It is conveniently attached to the Two Rivers mall, which has multiple food options in addition to the Holiday Inn restaurant itself.

10

Arwa

Jul 20, 2025

·

Stayed 6 nights

Clean and calming environment

10

Hassan

Feb 1, 2024

·

Stayed 4 nights

Brilliant. Attached to a huge mall. Clean and most importantly safe.

10

Reginice

Apr 5, 2025

·

Stayed 2 nights

We had a great stay at Holiday Inn Two Rivers. The stay were wonderful, the hotel was super clean, and the location is super convenient, as there is the mall and restaurants nearby. I would stay again on a future visit!

10

Esther

Nov 9, 2025

·

Stayed 7 nights

Clean room, great food options and amazing staff!

2

Hassan

Aug 26, 2025

·

Stayed 2 nights

The iron in the room 240 was faulty and had brown plaques on it. It spoiled my expensive shirt when I tried to iron it. I complained to the reception and also emailed the management twice but nobody heeded to it. The hotel is good and the location is excellent. My rating is based on the poor customer service and the fact they destroyed my expensive shirt.

8

Madrine

Oct 11, 2024

·

Stayed 1 night

The safety was great and the rooms are comfortable. The hotel is nice and clean. The staff are friendly and quick to correct any issues. We enjoyed the convenience of shopping at Two Rivers Mall and walking back to the hotel without any hassle.

10

Lucy

Aug 31, 2024

·

Stayed 22 nights

The hotel has a kitchen garden, they've planted some herbs used in cooking, this fresh produce top notch. Cleanliness is top of the range and the staff are all awesome. Two rivers mall is right next door, shopping made easy. Thank you Holiday Inn at Two Rivers, Nairobi. See you again.

10

Mark

Jan 25, 2026

·

Stayed 3 nights

Staff(special mention to Randy and Lief at Reception and Milka at the restaurant). All staff was very kind and helpful. Loved the room which was very clean.The amenities in the room was also great.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are described as quiet and modern with effective air conditioning and strong showers. Some guests note smaller room sizes, limited power or USB outlets, bed-type mismatches, and occasional Wi-Fi or TV limitations.

Related guest reviews

6

Milind

Aug 14, 2025

·

Stayed 2 nights

Rooms are pretty small. Everything else is ok.

10

Kevin

May 9, 2025

·

Stayed 4 nights

Clean hotel, nice rooms with a strong shower and good A/C. This was a convenient location for our work on this particular visit. The breakfast was good. It is conveniently attached to the Two Rivers mall, which has multiple food options in addition to the Holiday Inn restaurant itself.

10

Oluwole

Oct 25, 2025

·

Stayed 7 nights

The air-conditioned works excellently and the breakfast is so fresh. They do also have dinner buffet sometimes at a reasonable price. The staff are excellent and accommodating. Overall an excellent experience.

10

Tonya

Jun 23, 2025

·

Stayed 2 nights

I stay here all the time when I’m Nairobi. It is the only place I recommend. I only have one thing I would like to see changed and that is the strength of the internet and the television stations. That is the only disappointment.

10

Estelle

Dec 17, 2025

·

Stayed 2 nights

J'ai mis plusieurs mois à donner mon avis par manque de temps, mais le faire plus de 5 mois après montre à quel point j'ai aimé cet établissement ! L'accueil était incroyable ! Le meilleur que je n'ai jamais eu, même depuis. La chambre superbe, l'établissement en lui-même magnifique et très calme, très bien situé pour du shopping, personnel au petit soin, restaurant excellent, vraiment une superbe expérience ! Si je reviens à Nairobi, je reviendrai ici !

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10

yonas

Oct 26, 2025

·

Stayed 14 nights

I had an amazing experience at Holiday Inn Nairobi Two Rivers! The hospitality was outstanding from the moment I arrived. The rooms were clean, comfortable, and well maintained, and the location inside Two Rivers Mall is very convenient. A special mention goes to Chef Marvin&simon from the restaurant — his dishes were absolutely delicious, full of flavor and beautifully presented. You can tell he truly cares about his craft. Also, Flarence & rincant provided excellent service; she was friendly, attentive, and made sure everything was perfect during my meals.

10

Dean

Jun 27, 2023

·

Stayed 1 night

only issue was usb ports in the room didn't work and only one electrical outlet

6

Danielle

Jan 28, 2026

·

Stayed 4 nights

Did not honour what I booked depite asking twice for the proper room. "Queen" bed is not an actual queen. We were downgraded despite being gold members and other benefits were not honoured Restaurant staff were friendly and great.

10

Kevin

Apr 24, 2025

·

Stayed 9 nights

Good hotel in a convenient location for our particular stay. The room was nice, the bed was comfortable, the shower was strong and clean, and the water was hot. The laundry service was efficient. We visited the restaurant several times and Marjorie in particular was a great server.

8

Madrine

Oct 11, 2024

·

Stayed 1 night

The safety was great and the rooms are comfortable. The hotel is nice and clean. The staff are friendly and quick to correct any issues. We enjoyed the convenience of shopping at Two Rivers Mall and walking back to the hotel without any hassle.

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AI-generated summary based on recent guest reviews

Service

Staff are frequently praised as friendly, professional, and willing to go above and beyond, including help arranging transport and resolving issues. There are isolated complaints about booking inconsistencies and unexpected charges.

Related guest reviews

10

James

Nov 30, 2024

·

Stayed 7 nights

The staff went out of their way to accommodate me and my family. They stored luggage for us that we couldn’t keep in the room. Their service was exemplary. They arranged transportation for us as needed and they were always pleasant.

10

Yue

Oct 9, 2025

·

Stayed 1 night

this is the best hotel in Kenya, above 5 stars. After 25 hours of flight, I had changed 2 hotels , both 5 stars but noisy and unclean, I then came to HolidayInn. The location is very convinient, a mall right next to it, and the hotel is clean, modern, most importantly, the staffs are wonderful, very helping and caring, Felix at front desk went above and beyond to support customers needs. I will definitely recommend all my colleagues and friends to stay at Holiday Inn Nairobi Two Rivers! This is really the best hotel in Kenya!

10

Carla

Jul 10, 2023

·

Stayed 2 nights

great customer service

6

Danielle

Jan 28, 2026

·

Stayed 4 nights

Did not honour what I booked depite asking twice for the proper room. "Queen" bed is not an actual queen. We were downgraded despite being gold members and other benefits were not honoured Restaurant staff were friendly and great.

10

henry

May 22, 2025

·

Stayed 3 nights

Very professional and friendly customer service. The agents go over and above helping guests

8

Camille

Sep 29, 2024

·

Stayed 3 nights

I liked the cleanliness and the service. I had an issue with the car service that I booked to go to the airport and the hotel staff stepped in to ensure I got to the airport in time for my flight.

10

Alfred

Aug 27, 2025

·

Stayed 3 nights

Manager Kimani and staff (Violet, restaurant staff, checkin, security and housekeeping ) were excellent. We had an unfortunate issue with access to the room we had booked but they went above and beyond in making up for the problem.

10

Norman

Sep 10, 2023

·

Stayed 6 nights

The staff at the Holiday Inn was of the most friendly and accommodating of all the hotels I've stayed in.

10

Mark

Jan 25, 2026

·

Stayed 3 nights

Staff(special mention to Randy and Lief at Reception and Milka at the restaurant). All staff was very kind and helpful. Loved the room which was very clean.The amenities in the room was also great.

10

mark

May 2, 2025

·

Stayed 16 nights

It was a beautiful experience. It was an enjoyable stay. The staff was very nice and very professional, made our stay very pleasant, and I'm grateful for that. The food was excellent. I enjoyed every day that we ate there. Giving a shout out to the second shift chef ian in displaying his expertise in great, tasting food and appearance. The whole staff took part and making our time here a great and rememberable stay. Thank you for the great hospitality.

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Location

Inside or attached to Two Rivers Mall, the setting feels safe and is convenient for shopping and dining. Some guests find it far from the airport and downtown, though the area is generally quiet.

Related guest reviews

10

Kevin

May 9, 2025

·

Stayed 4 nights

Clean hotel, nice rooms with a strong shower and good A/C. This was a convenient location for our work on this particular visit. The breakfast was good. It is conveniently attached to the Two Rivers mall, which has multiple food options in addition to the Holiday Inn restaurant itself.

10

Odunayo

May 3, 2025

·

Stayed 5 nights

Had an awesome stay at Holiday Inn Two Rivers! I’ll definitely be back next time I’m in Nairobi. The area felt super safe, which was a big plus. They cleaned my room every day, and the staff were all really friendly and helpful. The best part? It’s right inside Two Rivers Mall, the biggest mall in East Africa! I didn’t even need to leave the mall. Everything I wanted—from shopping to restaurants and even a nail spa—was right there. Plus, it’s close to Nairobi National Park for some cool wildlife adventures. Honestly, it’s the perfect spot for a getaway!

6

Arie

Nov 1, 2023

·

Stayed 3 nights

Hotel is nice, food is okey,... But most problematic is the distance from the city downtown,... too far away.

10

Hassan

Feb 1, 2024

·

Stayed 4 nights

Brilliant. Attached to a huge mall. Clean and most importantly safe.

10

LUCIANE Z A

Jan 13, 2026

·

Stayed 6 nights

The hotel is very good, but the best thing is that it's located inside a shopping center complex.

10

Paul

Oct 21, 2024

·

Stayed 2 nights

Spent 2 nights at the hotel and it was a bliss. Very quiet location and excellent facilities. Would highly recommend.

10

Rebecca

Feb 22, 2024

·

Stayed 1 night

So convenient for shopping at Two Rivers just across the driveway and very reasonably priced for Nairobi. Many good restaurants in the mall. Clean and convenient rooms.

8

Nicholas

Mar 3, 2024

·

Stayed 1 night

Far from the airport but overall nice place

8

Madrine

Oct 11, 2024

·

Stayed 1 night

The safety was great and the rooms are comfortable. The hotel is nice and clean. The staff are friendly and quick to correct any issues. We enjoyed the convenience of shopping at Two Rivers Mall and walking back to the hotel without any hassle.

10

Luciane

Jan 13, 2026

·

Stayed 3 nights

O hotel é muito bom, mas o melhor é o fato de estar localizado dentro do complexo de um Shopping Center

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Dining

On-site dining is widely praised for tasty food and fresh breakfasts, with chefs and servers often commended. One review calls the food okay.

Related guest reviews

10

Kevin

May 9, 2025

·

Stayed 4 nights

Clean hotel, nice rooms with a strong shower and good A/C. This was a convenient location for our work on this particular visit. The breakfast was good. It is conveniently attached to the Two Rivers mall, which has multiple food options in addition to the Holiday Inn restaurant itself.

10

Yue

Oct 10, 2025

·

Stayed 1 night

the location and hotel is very safe, food is great. Violet is very friendly and nice.

10

Oluwole

Oct 25, 2025

·

Stayed 7 nights

The air-conditioned works excellently and the breakfast is so fresh. They do also have dinner buffet sometimes at a reasonable price. The staff are excellent and accommodating. Overall an excellent experience.

10

JEROME A

Nov 12, 2024

·

Stayed 3 nights

This hotel and staff went out of their way one night at dinner. I wanted fried chicken and a salad and some cooked rice. These items were not on the menu. But my server asked the cook/Chef about this. He assured me, he would fix just what i wanted. He came thru. But all of the service was great. I'd stay here again and again.

10

Maria del mar

Apr 28, 2025

·

Stayed 1 night

Es buen hotel, buen servicio, y está junto a un mall, lo cual es una ventaja. El personal es amable y la comida del restaurante es buena. Es una buena opción

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10

Esther

Nov 9, 2025

·

Stayed 7 nights

Clean room, great food options and amazing staff!

10

yonas

Oct 26, 2025

·

Stayed 14 nights

I had an amazing experience at Holiday Inn Nairobi Two Rivers! The hospitality was outstanding from the moment I arrived. The rooms were clean, comfortable, and well maintained, and the location inside Two Rivers Mall is very convenient. A special mention goes to Chef Marvin&simon from the restaurant — his dishes were absolutely delicious, full of flavor and beautifully presented. You can tell he truly cares about his craft. Also, Flarence & rincant provided excellent service; she was friendly, attentive, and made sure everything was perfect during my meals.

10

Jens

Sep 5, 2025

·

Stayed 3 nights

Alles hervorragend 👍 Besonders das Frühstück 😎

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10

Kevin

Apr 24, 2025

·

Stayed 9 nights

Good hotel in a convenient location for our particular stay. The room was nice, the bed was comfortable, the shower was strong and clean, and the water was hot. The laundry service was efficient. We visited the restaurant several times and Marjorie in particular was a great server.

10

mark

May 2, 2025

·

Stayed 16 nights

It was a beautiful experience. It was an enjoyable stay. The staff was very nice and very professional, made our stay very pleasant, and I'm grateful for that. The food was excellent. I enjoyed every day that we ate there. Giving a shout out to the second shift chef ian in displaying his expertise in great, tasting food and appearance. The whole staff took part and making our time here a great and rememberable stay. Thank you for the great hospitality.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1 $91	2 $87	3 $87
4 $88	5 $76	6 $80	7 $98	8 $107	9 $91	10 $74
11 $157	12 $158	13 $91	14 $197	15 $97	16 $158	17 $72
18 $76	19 $81	20 $76	21 $74	22 $76	23 $64	24 $64
25 $104	26 $111	27 $111	28 $111	29 $111	30 $105	31 $65

Holiday Inn - Nairobi Two Rivers Mall by IHG

Prices for Holiday Inn - Nairobi Two Rivers Mall by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom (Panoramic View)

Standard Room, 1 Queen Bed (Karura Forest View)

Premium Room, 2 Twin Beds

Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

Standard Room, 1 Queen Bed

Premium Room, 2 Twin Beds (Karura Forest View)

Family Room

Standard Room

Premium Room, 1 Queen Bed (Karura Forest View)

Guest reviews of Holiday Inn - Nairobi Two Rivers Mall by IHG

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn - Nairobi Two Rivers Mall by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20	21	22	23	24	25	26
27	28 $109	29 $109	30 $109