Comfort Suites Cheyenne
US$140
/ night
Avg. for September
Select dates to see prices and availability
US$140
/ night
Avg. for September
Monthly average prices
Nightly prices at Comfort Suites Cheyenne average US$86 in the cheapest month (January) and US$261 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$86 |
| February | US$97 |
| March | US$94 |
| April | US$106 |
| May | US$136 |
| June | US$149 |
| July | US$261 |
| August | US$137 |
| September | US$140 |
| October | US$131 |
| November | US$110 |
| December | US$91 |
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Sept · US$140
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Most expensive: July (~US$261)
Cheapest: January (~US$86)
About this property
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area and a banquet hall.
Amenities
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands. This hotel also features a television in a common area and a banquet hall.
Business amenities
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Dining
Grab a bite from the snack bar/deli serving guests of Comfort Suites Cheyenne. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Rooms
Make yourself at home in one of the 102 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided on request.
Location
When you stay at Comfort Suites Cheyenne in Cheyenne, you'll be near the airport, within a 5-minute drive of Warren Air Force Base and Cheyenne Frontier Days Old West Museum. This hotel is 1.5 mi (2.4 km) from Cheyenne Botanic Gardens and 1.6 mi (2.5 km) from Mylar Park.
What's nearby
Warren Air Force Base(0.4 Miles)
Cheyenne Frontier Days Old West Museum(0.9 Miles)
Cheyenne Botanic Gardens(1.2 Miles)
Mylar Park(1.3 Miles)
Mylar Disc Golf Course(1.4 Miles)
Frontier Mall(2.1 Miles)
Point park(2.1 Miles)
Wyoming State Capitol(2.3 Miles)
Wyoming State Museum(2.3 Miles)
Wyoming Historic Governors' Mansion(2.6 Miles)
Nelson Museum of the West(2.8 Miles)
Cowgirls of the West Museum(2.8 Miles)
Frontier Square(2.8 Miles)
Cheyenne Gunslingers(2.8 Miles)
Wyoming Transportation Museum(2.9 Miles)
The nearest major airport is Cheyenne, WY (CYS-Cheyenne Regional)(1.5 Miles)
Parking
Swimming pool
Pool indoor
Non-smoking rooms
Business centre
Banquet facilities
Location
5401 Walker Road, Cheyenne, Wyoming, United States of America
Warren Air Force Base (0.4 Miles)
Cheyenne Frontier Days Old West Museum (0.9 Miles)
Cheyenne Botanic Gardens (1.2 Miles)
Mylar Park (1.3 Miles)
Mylar Disc Golf Course (1.4 Miles)
Frontier Mall (2.1 Miles)
Room options
4
Suite, 2 Queen Beds and Sofa Bed
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
4
Suite, 2 Queen Beds, Accessible
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningHeatingWi-Fi (Free)
5
Suite, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
5
Suite, 1 King Bed, Accessible
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
4
Suite, 1 King Bed, Jetted Tub (2 Person Whirlpool in Bath)
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningHeatingWi-Fi (Free)
Guest reviews
8.4
Very good
Based on 994 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Across recent reviews, Comfort Suites Cheyenne earns praise for spacious, modern rooms and welcoming staff, but feedback also notes inconsistent housekeeping, occasional check-in delays, thin walls with noise transfer, HVAC quirks, and hit-or-miss breakfast execution.
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What guests think
Across recent reviews, Comfort Suites Cheyenne earns praise for spacious, modern rooms and welcoming staff, but feedback also notes inconsistent housekeeping, occasional check-in delays, thin walls with noise transfer, HVAC quirks, and hit-or-miss breakfast execution.
Guests like the convenient location near I-25, downtown and event venues, plus pet-friendly policies. Facilities draw mixed reactions: the pool is often described as small, cold or temporarily closed, and elevators or parking can be problematic at times. Overall, it suits road-trippers and short stays who value space and easy access.
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AI-generated summary based on recent guest reviews
Facilities
Reviews are mixed: the pool is frequently described as small, cold, or occasionally closed, and there is no hot tub. Guests also report intermittent elevator outages, limited parking for larger vehicles, and cleanliness issues in the gym/laundry.
Related guest reviews
8
Susan
5 Sept 2025
·
Stayed 1 night
Enjoyed our stay and grandkids loved the pool. Very clean.
Enjoyed our stay and grandkids loved the pool. Very clean.
2
michelle
20 Apr 2024
·
Stayed 1 night
We went to spent time with our granddaughter and i picked this motel for the pool..but the pool was closed. It wouldve been nice to been informed so i could have canceled
We went to spent time with our granddaughter and i picked this motel for the pool..but the pool was closed. It wouldve been nice to been informed so i could have canceled
8
Chelsea
18 Jul 2025
·
Stayed 3 nights
Breakfast was lacking, pool is VERY small. but overall the stay was good. Room was nice and clean.
Breakfast was lacking, pool is VERY small. but overall the stay was good. Room was nice and clean.
6
Andrea
20 Jul 2025
·
Stayed 1 night
Toliet was dirty, food left in fridge, shower didn't drain great but otherwise ok. Not much parking especially with a trailer. Pillows not great. Limited channels on TV. Not impressed overall. Staff was friendly.
Toliet was dirty, food left in fridge, shower didn't drain great but otherwise ok. Not much parking especially with a trailer. Pillows not great. Limited channels on TV. Not impressed overall. Staff was friendly.
4
Dawn
25 Sept 2025
·
Stayed 1 night
The bathroom in our room was filthy. The fake eggs for breakfast were weird but they tasted okay. The staff were nice. The laundry facilities and the gym were dirty. It was disappointing. Some one had tracked water from the pool into the lobby and I had to draw the staff’s attention to it. Does anyone clean here. If they do they need to be better trained. The carpeting from the lobby to our room was stained so badly I bet it needs to be replaced.
The bathroom in our room was filthy. The fake eggs for breakfast were weird but they tasted okay. The staff were nice. The laundry facilities and the gym were dirty. It was disappointing. Some one had tracked water from the pool into the lobby and I had to draw the staff’s attention to it. Does anyone clean here. If they do they need to be better trained. The carpeting from the lobby to our room was stained so badly I bet it needs to be replaced.
8
Brian
2 Jun 2025
·
Stayed 1 night
Check in was easy. We booked 2 nights on separate itineraries. They allowed us to keep the same room, we just had to check out and check back in. It was quick as well. No hot tub was a downer. The pool was packed with littles, i am sure the hot tub would have been also.
Check in was easy. We booked 2 nights on separate itineraries. They allowed us to keep the same room, we just had to check out and check back in. It was quick as well. No hot tub was a downer. The pool was packed with littles, i am sure the hot tub would have been also.
2
Kathy
9 Jul 2023
·
Stayed 1 night
The elevators did not work the day we left!!!! We were only on the 2nd floor thank goodness. The walk in showers have NO SHELVES of any kind. This is just WRONG - I had to place shampoo on the FLOOR. No grab bars in the bathroom of any kind - this is dangerous, especially since the soap & shampoo had to be put on the Floor! This place needed more than 1 cart. Their excuse is people took carts to their rooms & Kept them there. Do they not clean the rooms & find the carts? I wanted to talk to the manager about another reservation problem - Nick G. will not return my calls or answer his phone. I even left a message at the front desk for him to call me & he has not done so. Very disappointed in this particular hotel & in the manager. At least he could talk to me.
The elevators did not work the day we left!!!! We were only on the 2nd floor thank goodness. The walk in showers have NO SHELVES of any kind. This is just WRONG - I had to place shampoo on the FLOOR. No grab bars in the bathroom of any kind - this is dangerous, especially since the soap & shampoo had to be put on the Floor! This place needed more than 1 cart. Their excuse is people took carts to their rooms & Kept them there. Do they not clean the rooms & find the carts? I wanted to talk to the manager about another reservation problem - Nick G. will not return my calls or answer his phone. I even left a message at the front desk for him to call me & he has not done so. Very disappointed in this particular hotel & in the manager. At least he could talk to me.
8
Richard
9 Jun 2024
·
Stayed 1 night
Freezing pool.
Freezing pool.
6
Paul
13 Aug 2023
·
Stayed 1 night
The pool was cold worst experience
The pool was cold worst experience
6
Katherine
29 Jul 2023
·
Stayed 2 nights
Hotel is nice and was comfortsble however both elevators were not worki g and i had to climb 4 flights of stairs.
Hotel is nice and was comfortsble however both elevators were not worki g and i had to climb 4 flights of stairs.
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback on cleanliness is mixed: many note clean rooms and public areas, but multiple reviews cite dirty bathrooms, hair and debris, stained carpets, and inconsistent housekeeping checks.
Related guest reviews
4
Elena
8 May 2024
·
Stayed 1 night
I would have given this property a 5 star rating had it not been for housekeeping. Upon first glance the room looks clean. Further inspection there was food particles on the floor from a previous guest. A used towel on the floor under the vanity. Also from previous guest. The room smelled of stale smoke like a smoker had been in the room which leads me to believe the room overall wasn’t cleaned properly which honestly gave me the feeling we were staying in a DIRTY room which is flat out gross by anyone’s standards.
I would have given this property a 5 star rating had it not been for housekeeping. Upon first glance the room looks clean. Further inspection there was food particles on the floor from a previous guest. A used towel on the floor under the vanity. Also from previous guest. The room smelled of stale smoke like a smoker had been in the room which leads me to believe the room overall wasn’t cleaned properly which honestly gave me the feeling we were staying in a DIRTY room which is flat out gross by anyone’s standards.
8
Paisley
18 Aug 2025
·
Stayed 1 night
There were some stains on the pillows/sheets like they hadn’t been changed from a previous stay, and the bottom of the shower looked a bit dirty. Otherwise served its purpose!
There were some stains on the pillows/sheets like they hadn’t been changed from a previous stay, and the bottom of the shower looked a bit dirty. Otherwise served its purpose!
6
sothea
11 Apr 2025
·
Stayed 3 nights
The room was good size with good layout. The couch in the room was full of dog hair. It is not super clean. The bed and bedsheets were clean tho. I didn’t use the couch.
The room was good size with good layout. The couch in the room was full of dog hair. It is not super clean. The bed and bedsheets were clean tho. I didn’t use the couch.
4
Dawn
25 Sept 2025
·
Stayed 1 night
The bathroom in our room was filthy. The fake eggs for breakfast were weird but they tasted okay. The staff were nice. The laundry facilities and the gym were dirty. It was disappointing. Some one had tracked water from the pool into the lobby and I had to draw the staff’s attention to it. Does anyone clean here. If they do they need to be better trained. The carpeting from the lobby to our room was stained so badly I bet it needs to be replaced.
The bathroom in our room was filthy. The fake eggs for breakfast were weird but they tasted okay. The staff were nice. The laundry facilities and the gym were dirty. It was disappointing. Some one had tracked water from the pool into the lobby and I had to draw the staff’s attention to it. Does anyone clean here. If they do they need to be better trained. The carpeting from the lobby to our room was stained so badly I bet it needs to be replaced.
6
Kristy
26 Jul 2023
·
Stayed 1 night
Front desk folks are fantastic!! Housekeeping a train wreck. assigned a room not ready as relayed by housekeeping. Two elevators only one working, long waits. laundry room dirty, no place to hang clothes, no chair to wait. Breakfast ok but sour milk,,black bananas. no shelves in shower to put items same dirt in hallway after 24 hrs, housekeeping blocking hall with their carts. restroom by laundry room and pool filthy poop on seats in 3 of 4 stalls. hotel has potential if these things are solved. Again i feel for front desk who appeared to be overwhelmed but trying hard
Front desk folks are fantastic!! Housekeeping a train wreck. assigned a room not ready as relayed by housekeeping. Two elevators only one working, long waits. laundry room dirty, no place to hang clothes, no chair to wait. Breakfast ok but sour milk,,black bananas. no shelves in shower to put items same dirt in hallway after 24 hrs, housekeeping blocking hall with their carts. restroom by laundry room and pool filthy poop on seats in 3 of 4 stalls. hotel has potential if these things are solved. Again i feel for front desk who appeared to be overwhelmed but trying hard
8
Loyd
16 Jul 2025
·
Stayed 1 night
This property is just average. The staff was nice and we felt safe. Even though the hotel looked newer, it wasn't the cleanest. For a quick stop over it was adequate.
This property is just average. The staff was nice and we felt safe. Even though the hotel looked newer, it wasn't the cleanest. For a quick stop over it was adequate.
4
Catherine
2 Jun 2024
·
Stayed 1 night
Staff was helpful and responsive. I sure it was just a fluke: our room obviously had not been properly cleaned. Hair in the shower, towels not fully stocked, empty soda can left near coffee service, someone’s food, cold coffee and leftovers from a restaurant left in fridge! Floor had pieces of pretzels, and Velcro pieces of fabric left on it. Staff offered to move us to another room but we were traveling with 2 cats and had been driving all day. Jessica, from the front desk, came in and personally cleaned and sanitized the shower for us. Thank you, Jessica! Room 125 is near laundry room and ice maker…very noisy MOST of the night!
Staff was helpful and responsive. I sure it was just a fluke: our room obviously had not been properly cleaned. Hair in the shower, towels not fully stocked, empty soda can left near coffee service, someone’s food, cold coffee and leftovers from a restaurant left in fridge! Floor had pieces of pretzels, and Velcro pieces of fabric left on it. Staff offered to move us to another room but we were traveling with 2 cats and had been driving all day. Jessica, from the front desk, came in and personally cleaned and sanitized the shower for us. Thank you, Jessica! Room 125 is near laundry room and ice maker…very noisy MOST of the night!
4
quentin
25 Sept 2025
·
Stayed 1 night
I am actually quite shocked at the lack of cleanliness in these rooms! The first room I was given had massive amounts of hair all over the floors and shower. The shower had pink mildew which I was told was due to the caulking? Um… no…that was a straight out lie because pink mildew wipes off with very little efforts. There was splashed in the mirror firm precious guests as well as ring marks from bottle of glasses, handprints all over the bathroom and entry door. There was hair and filth on the platform that the mattress sets on. There was even a cut off straw with white residue in it laying on the floor. The floor in the unit was disgusting and when I ventured to look under one of the chairs, it was thick with dirt and hair and bottle caps. I was disgusted. For $200 a night??? Really? Terrible housekeeping and terrible housekeeping management to simply never check rooms when the housekeepers are saying they cleaned. took video and pics of all of this just in case I got a hold of someone that cares and took pride in their job. I went to the front desk and they gave me another room. I was excited to get out of the filth an into a cleaner room. Wouldn’t you know….it was just as filthy. So I don’t know what happened to standards, but this place has none. Never again.
I am actually quite shocked at the lack of cleanliness in these rooms! The first room I was given had massive amounts of hair all over the floors and shower. The shower had pink mildew which I was told was due to the caulking? Um… no…that was a straight out lie because pink mildew wipes off with very little efforts. There was splashed in the mirror firm precious guests as well as ring marks from bottle of glasses, handprints all over the bathroom and entry door. There was hair and filth on the platform that the mattress sets on. There was even a cut off straw with white residue in it laying on the floor. The floor in the unit was disgusting and when I ventured to look under one of the chairs, it was thick with dirt and hair and bottle caps. I was disgusted. For $200 a night??? Really? Terrible housekeeping and terrible housekeeping management to simply never check rooms when the housekeepers are saying they cleaned. took video and pics of all of this just in case I got a hold of someone that cares and took pride in their job. I went to the front desk and they gave me another room. I was excited to get out of the filth an into a cleaner room. Wouldn’t you know….it was just as filthy. So I don’t know what happened to standards, but this place has none. Never again.
6
Stacey
29 Jul 2025
·
Stayed 1 night
Bathroom had not been cleaned
Bathroom had not been cleaned
6
Kelley
9 Jul 2025
·
Stayed 1 night
Breakfast had waffles, eggs, ham, bagles/toast/English muffins and cereal. It was great. The room wasn’t awesome, walls are super thin, was up all night because our neighbor had his tv blasting. Beds are kind of firm but not too bad. Shower had a bunch of soap scum in the corners. Other than that it was fine.
Breakfast had waffles, eggs, ham, bagles/toast/English muffins and cereal. It was great. The room wasn’t awesome, walls are super thin, was up all night because our neighbor had his tv blasting. Beds are kind of firm but not too bad. Shower had a bunch of soap scum in the corners. Other than that it was fine.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are widely praised for being large, modern, and comfortable, with many appreciating the layouts. Recurring drawbacks include thin walls and hallway noise, HVAC controls or performance issues, occasional missing items, and several reports of jetted tubs or blackout shades not working.
Related guest reviews
10
Mary
13 Oct 2025
·
Stayed 1 night
Clean nice spacious room.
Clean nice spacious room.
8
Annette
26 Nov 2023
·
Stayed 1 night
We uograded to a room with the jet tub but it didn’t work.
We uograded to a room with the jet tub but it didn’t work.
8
Rene
18 Jun 2024
·
Stayed 1 night
We had a very long road trip and just needed a place to sleep. It was good for that. Comfortable beds and room. Breakfast was not good. I had paid extra for the jacuzzi bath because that sounded good with the long trip, but the jets didn't work and the person at the front desk had no idea how to make it work.
We had a very long road trip and just needed a place to sleep. It was good for that. Comfortable beds and room. Breakfast was not good. I had paid extra for the jacuzzi bath because that sounded good with the long trip, but the jets didn't work and the person at the front desk had no idea how to make it work.
6
Kim
14 Sept 2025
·
Stayed 1 night
It's not that great of a hotel. The room was huge but with no carpet, it was unwelcoming. Also there was no garbage can in the bathroom
It's not that great of a hotel. The room was huge but with no carpet, it was unwelcoming. Also there was no garbage can in the bathroom
8
Joshua
24 Jul 2024
·
Stayed 3 nights
Property was clean and staff were great. We had an end room #301 and there was an extra window in the room. Which at first seemed great but it did not have a blackout curtain and the lights from adjacent parking lot lit up our room until the same came up to really brighten things up.
Property was clean and staff were great. We had an end room #301 and there was an extra window in the room. Which at first seemed great but it did not have a blackout curtain and the lights from adjacent parking lot lit up our room until the same came up to really brighten things up.
8
Eric
7 Aug 2025
·
Stayed 2 nights
A nice convenient spot in Cheyenne and very modern with fashionable furniture rooms. The only reason i didn't give it all stars is the walls must be thin, we could hear someone snoring next to us.
A nice convenient spot in Cheyenne and very modern with fashionable furniture rooms. The only reason i didn't give it all stars is the walls must be thin, we could hear someone snoring next to us.
6
Nick
20 Oct 2025
·
Stayed 2 nights
The stay was fine. Check-in guy was friendly. Room was large. Things were (mostly) clean--there's always some hair in the bathroom but that seems to be true wherever you stay. I couldn't get the A/C unit to keep the fan blowing the whole time, which left me very able to hear everything else from the hallway and neighboring room. I asked the front desk for a portable fan to make noise and the best they could do was suggest I leave the window open so the unit had to turn on more. It was fine--just not optimal.
The stay was fine. Check-in guy was friendly. Room was large. Things were (mostly) clean--there's always some hair in the bathroom but that seems to be true wherever you stay. I couldn't get the A/C unit to keep the fan blowing the whole time, which left me very able to hear everything else from the hallway and neighboring room. I asked the front desk for a portable fan to make noise and the best they could do was suggest I leave the window open so the unit had to turn on more. It was fine--just not optimal.
6
David
25 May 2024
·
Stayed 2 nights
New hotel. We think they forgot to finish the black out blind in the room. Remote control wire and motor wires are there, no blind to roll down. Had to hang a blanket to make room dark. Left sink drain inop, needs simple repair. Need a couple more luggage carts. Attempted to cancel second night at least a full day in advance as plans changed, and was told to contact Expedia direct as no refund was available. Had already called Expedia and told nothing could be done. Only wanted to cancel second night, not first night. Stupid policy that will cause me to no longer arrange through Hotels.com. Not happy, lost $150.
New hotel. We think they forgot to finish the black out blind in the room. Remote control wire and motor wires are there, no blind to roll down. Had to hang a blanket to make room dark. Left sink drain inop, needs simple repair. Need a couple more luggage carts. Attempted to cancel second night at least a full day in advance as plans changed, and was told to contact Expedia direct as no refund was available. Had already called Expedia and told nothing could be done. Only wanted to cancel second night, not first night. Stupid policy that will cause me to no longer arrange through Hotels.com. Not happy, lost $150.
6
Bruce
17 Aug 2023
·
Stayed 1 night
The A/C unit did not work properly. Room was either to warm or to cold.
The A/C unit did not work properly. Room was either to warm or to cold.
8
Gary A.
20 Sept 2023
·
Stayed 1 night
Clean and quiet…air conditioning inop!!
Clean and quiet…air conditioning inop!!
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly, helpful, and accommodating. However, some guests report long or late check-ins, understaffing, and occasional rudeness at the front desk.
Related guest reviews
8
amy
17 Feb 2025
·
Stayed 3 nights
We had a couple of issues and had to change rooms since we needed a pull out couch, which I thought was what I requested. Anyway, Brandon was amazing and switched our rooms. The power went out 2 times in our room and Brandon had come up and flip the breaker 2 different times! Again Brandon was amazing!!
We had a couple of issues and had to change rooms since we needed a pull out couch, which I thought was what I requested. Anyway, Brandon was amazing and switched our rooms. The power went out 2 times in our room and Brandon had come up and flip the breaker 2 different times! Again Brandon was amazing!!
8
Kim
8 Oct 2025
·
Stayed 1 night
The gentleman that checked us in was so kind and quick!
The gentleman that checked us in was so kind and quick!
10
genoveva
25 Jul 2024
·
Stayed 3 nights
Luke the manager is a gem of a person. He went above and beyond helping me with our accommodations since our flight was canceled. The room was big clean and comfortable. Excellent breakfast just what you need to start your day. Very clean staff very nice always smiling.
Luke the manager is a gem of a person. He went above and beyond helping me with our accommodations since our flight was canceled. The room was big clean and comfortable. Excellent breakfast just what you need to start your day. Very clean staff very nice always smiling.
8
Julian
16 Jun 2025
·
Stayed 2 nights
The hotel itself was good. Nice room and clean. Front desk worker was rude. Had to wait 20 minutes for him to come check us in. Son asked for towels after swimming and he told him he should have thought about that before swimming. There was no towels in the pool area. 4 people staying in a room and only 3 towels and wash clothes. Watched the front desk help hiding from people coming to check in while we sat in the lobby.
The hotel itself was good. Nice room and clean. Front desk worker was rude. Had to wait 20 minutes for him to come check us in. Son asked for towels after swimming and he told him he should have thought about that before swimming. There was no towels in the pool area. 4 people staying in a room and only 3 towels and wash clothes. Watched the front desk help hiding from people coming to check in while we sat in the lobby.
10
Anita
30 Aug 2025
·
Stayed 2 nights
After traveling throughout the night, we arrived a couple of hours before check-in but the staff was able to accommodate our request for early check in. Staff was friendly, responsive to requests, and the free breakfast exceeded expectations.
After traveling throughout the night, we arrived a couple of hours before check-in but the staff was able to accommodate our request for early check in. Staff was friendly, responsive to requests, and the free breakfast exceeded expectations.
2
Mary
13 May 2024
·
Stayed 1 night
We may have stayed on a night that had a total anomaly, but we got to the hotel at 9:30pm, and our room was not ready despite check-in being at 3pm. There are many other guests in the lobby in the same situation. We were given the key to the room at 10:10, but when we got upstairs the cleaning team was still cleaning it (didn't get in our room until 10:35pm). We were disappointed by how the manager handled the situation, which was to be defensive and tell us they're doing everything they can and to wait indefinitely. I get that things happen, but then you need to focus on service recovery - which in this case could be empathizing and offering a way to make it right for us in some way. It was late, and this was 1/3 of the room time we'd paid for, not a few minutes late... The cleaning team was lovely - polite and apologetic and running around frantically trying to get the rooms cleaned. They told us they'd been sent home earlier but were called back to clean more rooms when the hotel unexpectedly filled up. It seems that a better plan would be cleaning all rooms or not saying they're available for guests to book if they're not clean... The room itself was well-appointed - great space and set-up.
We may have stayed on a night that had a total anomaly, but we got to the hotel at 9:30pm, and our room was not ready despite check-in being at 3pm. There are many other guests in the lobby in the same situation. We were given the key to the room at 10:10, but when we got upstairs the cleaning team was still cleaning it (didn't get in our room until 10:35pm). We were disappointed by how the manager handled the situation, which was to be defensive and tell us they're doing everything they can and to wait indefinitely. I get that things happen, but then you need to focus on service recovery - which in this case could be empathizing and offering a way to make it right for us in some way. It was late, and this was 1/3 of the room time we'd paid for, not a few minutes late... The cleaning team was lovely - polite and apologetic and running around frantically trying to get the rooms cleaned. They told us they'd been sent home earlier but were called back to clean more rooms when the hotel unexpectedly filled up. It seems that a better plan would be cleaning all rooms or not saying they're available for guests to book if they're not clean... The room itself was well-appointed - great space and set-up.
2
Dawn
13 May 2024
·
Stayed 1 night
We arrived Saturday night. We had 4 rooms paid for. Part of our party, 2 of the rooms, arrived about 9:00pm after dinner. They were all still sitting in the lobby when the rest of us arrived about 10:30. They told us, "The rooms aren't ready." The ladies behind the counter told us they were filled to the max the night before and they had been working all day to clean rooms. They told us at about 11 pm that one of the rooms would be ready in about 20 minutes. They said we could wait or we could go somewhere else. 3 members of our party are in their late 70's and were already up way too late. They told us they couldn't refund our rooms since we booked through Expedia so we were on our own getting that back. The lady behind the counter did tell us that they can call her from Expedia and she would talk to them about what happened. We'll see. We had to load back up and go to the Day's Inn at 11:30pm where I paid for more expensive rooms and now I'm left to try to recover the charges for the Comforts Suites.
We arrived Saturday night. We had 4 rooms paid for. Part of our party, 2 of the rooms, arrived about 9:00pm after dinner. They were all still sitting in the lobby when the rest of us arrived about 10:30. They told us, "The rooms aren't ready." The ladies behind the counter told us they were filled to the max the night before and they had been working all day to clean rooms. They told us at about 11 pm that one of the rooms would be ready in about 20 minutes. They said we could wait or we could go somewhere else. 3 members of our party are in their late 70's and were already up way too late. They told us they couldn't refund our rooms since we booked through Expedia so we were on our own getting that back. The lady behind the counter did tell us that they can call her from Expedia and she would talk to them about what happened. We'll see. We had to load back up and go to the Day's Inn at 11:30pm where I paid for more expensive rooms and now I'm left to try to recover the charges for the Comforts Suites.
10
Denise
21 May 2025
·
Stayed 1 night
The night clerk was ridiculously rude!!! He gave a bad taste of the place before we got inside. There was not a nice greeting what so ever!!! Ok, what do you need? I said I was checking in. He trashed the place before we got a chance to judge. Our room is wonderful. The bed I am sleeping on is a bit too soft for my bad back. The place was clean and spacious…I checked the ratings before we stopped. That’s why we are here. Thank you to all those hard workers that make this enjoyable for us. But….GET RID OF YOUR NIGHT CLERK!!!!!
The night clerk was ridiculously rude!!! He gave a bad taste of the place before we got inside. There was not a nice greeting what so ever!!! Ok, what do you need? I said I was checking in. He trashed the place before we got a chance to judge. Our room is wonderful. The bed I am sleeping on is a bit too soft for my bad back. The place was clean and spacious…I checked the ratings before we stopped. That’s why we are here. Thank you to all those hard workers that make this enjoyable for us. But….GET RID OF YOUR NIGHT CLERK!!!!!
10
Lisa
8 Jun 2025
·
Stayed 1 night
Wonderful place to stay! The customer service is wonderful.
Wonderful place to stay! The customer service is wonderful.
8
Robin
9 Sept 2025
·
Stayed 1 night
Our rooms were clean, pillows and bed were comfortable. The night clerk was absolutely amazing, she went out of her way to help us with a situation. We would definitely stay here again because of her, I just wish I would have asked her name.
Our rooms were clean, pillows and bed were comfortable. The night clerk was absolutely amazing, she went out of her way to help us with a situation. We would definitely stay here again because of her, I just wish I would have asked her name.
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AI-generated summary based on recent guest reviews
Location
Location is convenient for drivers, with easy access to I-25 and nearby attractions like Frontier Park; several guests also felt safe. Some note limited walkability and occasional noise from the interstate or nearby Air Force Base.
Related guest reviews
10
Joseph
28 May 2025
·
Stayed 4 nights
Every time I travel back to my Home Town of Cheyenne, this is the place I choose. I am very familiar with every area of town and I always choose this hotel because it is quiet, safe, and walking distance to Lions Park, Little America Golf Course, F.E. Warren Air Force Base, and is surrounded by neighborhoods with strict HOA's, so belive me they are also paying attention to the grounds of the Hotel. In my opinion and experience, it gives it a little extra layer of safety and security. Thank you for a comfortable stay.
Every time I travel back to my Home Town of Cheyenne, this is the place I choose. I am very familiar with every area of town and I always choose this hotel because it is quiet, safe, and walking distance to Lions Park, Little America Golf Course, F.E. Warren Air Force Base, and is surrounded by neighborhoods with strict HOA's, so belive me they are also paying attention to the grounds of the Hotel. In my opinion and experience, it gives it a little extra layer of safety and security. Thank you for a comfortable stay.
10
Stephen
21 Jul 2025
·
Stayed 1 night
Great location to enjoy Frontier Days. We walked and it was an easy mile to see a concert.
Great location to enjoy Frontier Days. We walked and it was an easy mile to see a concert.
10
TYLER
3 Sept 2025
·
Stayed 1 night
Easy to get to from the interstate, staff was friendly and check-in was a breeze. 10 of 10 would stay here again!
Easy to get to from the interstate, staff was friendly and check-in was a breeze. 10 of 10 would stay here again!
10
Clive
3 Sept 2024
·
Stayed 1 night
The area is closed to various stores and restaurants
The area is closed to various stores and restaurants
10
William
14 Oct 2024
·
Stayed 1 night
Easy to get too. Gas station next door. Shopping and restaurants 15 minutes away
Easy to get too. Gas station next door. Shopping and restaurants 15 minutes away
8
Jamie
20 Sept 2025
·
Stayed 1 night
Convenient location when we needed an over night stop
Convenient location when we needed an over night stop
8
Michelle
3 Sept 2023
·
Stayed 1 night
Close to the interstates.
Close to the interstates.
10
Joseph
14 Sept 2025
·
Stayed 1 night
Very convenient to the airport and main highway. Clean and comfortable.
Very convenient to the airport and main highway. Clean and comfortable.
8
Ana
10 Sept 2024
·
Stayed 1 night
This hotel is close to the Greyhound station by car. It’s not really walking distance to anything. I found the location and hotel room to be very safe. There was a deadbolt on the door. This hotel is close to the Greyhound station by car. It is not really walking distance to anything. I found the location and hotel room to be very safe. There was a deadbolt on the door. The only issue is that there was quite a bit of noise at night from the military airplanes. There is an Air Force Base nearby. I would suggest bringing your ear plugs to sleep at night.
This hotel is close to the Greyhound station by car. It’s not really walking distance to anything. I found the location and hotel room to be very safe. There was a deadbolt on the door. This hotel is close to the Greyhound station by car. It is not really walking distance to anything. I found the location and hotel room to be very safe. There was a deadbolt on the door. The only issue is that there was quite a bit of noise at night from the military airplanes. There is an Air Force Base nearby. I would suggest bringing your ear plugs to sleep at night.
10
Troy
12 Apr 2025
·
Stayed 1 night
Very close to downtown. Easy access from highway. Clean. Quiet.
Very close to downtown. Easy access from highway. Clean. Quiet.
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AI-generated summary based on recent guest reviews
Dining
Breakfast feedback is inconsistent: many call it good or plentiful, while others found the selection limited, items not refreshed or available, or service not ready on time.
Related guest reviews
10
Candace
11 Oct 2024
·
Stayed 1 night
The price was great. The service was great. The breakfast was great.
The price was great. The service was great. The breakfast was great.
4
Steve
11 Jun 2024
·
Stayed 1 night
The side door was not accessible from the exterior with your key card. Breakfast was not prepared with any waffle mix.
The side door was not accessible from the exterior with your key card. Breakfast was not prepared with any waffle mix.
8
AARON
31 Jul 2025
·
Stayed 3 nights
The breakfast was not refreshed in a timely manner. The building felt new and attractive. Rooms very a nice size but you had to request daily service.
The breakfast was not refreshed in a timely manner. The building felt new and attractive. Rooms very a nice size but you had to request daily service.
4
Dale
1 Jun 2023
·
Stayed 2 nights
Shower started out warm but got colder shortly after beginning to shower both for me and my husband both mornings we stayed. Stairwell was dirty when we checked in and got worse by Sunday. No breakfast cook showed up Saturday but front desk staff did the best they could when they found out no breakfast was ready at 7:00. Eggs the second day were very cold - probably leftover from the day before taken out of the fridge. Very disappointing stay. Will not stay here again. Nice hotel but very disappointing services!
Shower started out warm but got colder shortly after beginning to shower both for me and my husband both mornings we stayed. Stairwell was dirty when we checked in and got worse by Sunday. No breakfast cook showed up Saturday but front desk staff did the best they could when they found out no breakfast was ready at 7:00. Eggs the second day were very cold - probably leftover from the day before taken out of the fridge. Very disappointing stay. Will not stay here again. Nice hotel but very disappointing services!
10
Anita
30 Aug 2025
·
Stayed 2 nights
After traveling throughout the night, we arrived a couple of hours before check-in but the staff was able to accommodate our request for early check in. Staff was friendly, responsive to requests, and the free breakfast exceeded expectations.
After traveling throughout the night, we arrived a couple of hours before check-in but the staff was able to accommodate our request for early check in. Staff was friendly, responsive to requests, and the free breakfast exceeded expectations.
8
Julie
15 Jul 2024
·
Stayed 1 night
Would have more items for breakfast
Would have more items for breakfast
8
Angela
23 Dec 2023
·
Stayed 1 night
Great for a quick overnight stop. Comfy, had what we needed, and overall clean (just a bathroom drawer that hadn’t been cleaned - very minor). Staff was super friendly, and had a cozy Christmas vibe in the lobby. Excellent breakfast, even with gluten free options! They had eggs, ham, potatoes, waffles, cereal, oatmeal, pastries, fruit, yogurt, and gluten free bread/bagels! Will definitely stay here again!
Great for a quick overnight stop. Comfy, had what we needed, and overall clean (just a bathroom drawer that hadn’t been cleaned - very minor). Staff was super friendly, and had a cozy Christmas vibe in the lobby. Excellent breakfast, even with gluten free options! They had eggs, ham, potatoes, waffles, cereal, oatmeal, pastries, fruit, yogurt, and gluten free bread/bagels! Will definitely stay here again!
8
Chris
19 Sept 2025
·
Stayed 1 night
We really liked our room as it was spacious and extremely comfortable. Also, all staff member were extremely helpful and courteous. Was was lacking in regards to competitor locations we have stayed at was the continental breakfast. Selection of available breakfast items was extremely limited. As an example, the only juices offered were apple and orange where competitors usually offer at least apple, orange and cranberry juice. And rather than having coffee available in large containers brewed in the back and brought out, there was a machine that you selected a size and type of coffee, and then the machine made the cup. Although it was a bit more sophisticated, it seemed like it was brewing a K cup.
We really liked our room as it was spacious and extremely comfortable. Also, all staff member were extremely helpful and courteous. Was was lacking in regards to competitor locations we have stayed at was the continental breakfast. Selection of available breakfast items was extremely limited. As an example, the only juices offered were apple and orange where competitors usually offer at least apple, orange and cranberry juice. And rather than having coffee available in large containers brewed in the back and brought out, there was a machine that you selected a size and type of coffee, and then the machine made the cup. Although it was a bit more sophisticated, it seemed like it was brewing a K cup.
8
DJ
3 Sept 2023
·
Stayed 1 night
Way understaffed for the day. There was no food at all for breakfast and the breakfast area was a complete disaster. I felt bad for the person. They said they had no food to make. Very frustrating as we book hotels with breakfast to save money and we had to leave to get food
Way understaffed for the day. There was no food at all for breakfast and the breakfast area was a complete disaster. I felt bad for the person. They said they had no food to make. Very frustrating as we book hotels with breakfast to save money and we had to leave to get food
8
Amos
11 Sept 2025
·
Stayed 1 night
Clean rooms, front desk nice to work with. Breakfast buffet was great.
Clean rooms, front desk nice to work with. Breakfast buffet was great.
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AI-generated summary based on recent guest reviews
10
Ashley
3 weeks ago
·
Stayed 1 night
No issues. Great overnight stay. We were not there during the time of frontier days, but if you were, this is very close to the venue.
No issues. Great overnight stay. We were not there during the time of frontier days, but if you were, this is very close to the venue.
10
Robert
4 weeks ago
·
Stayed 2 nights
Nicest property of our 10 day road trip!
Nicest property of our 10 day road trip!
2
Jeff
4 weeks ago
·
Stayed 1 night
Booked and paid for room in advance after verifying that the room would have two queens and a pullout sofa, after checking in, went to the room and found that the sofa was not a pullout and it was too small to sleep on, called the front desk and asked for the room that I booked and paid for in advance with the pullout sofa, I was told they have no other rooms and not all their sofas are pullout, I then asked for sheets and blankets and pillows, and was told that since there’s only two beds in the room, they cannot supply me with any more linens. Sofa was heavily stained and not suitable to try to sleep on.
Booked and paid for room in advance after verifying that the room would have two queens and a pullout sofa, after checking in, went to the room and found that the sofa was not a pullout and it was too small to sleep on, called the front desk and asked for the room that I booked and paid for in advance with the pullout sofa, I was told they have no other rooms and not all their sofas are pullout, I then asked for sheets and blankets and pillows, and was told that since there’s only two beds in the room, they cannot supply me with any more linens. Sofa was heavily stained and not suitable to try to sleep on.
8
Kathryn
4 weeks ago
·
Stayed 1 night
Not enough carts for luggage, I have a bad hip, my husband just got out out of a boot from a broken ankle, no carts when I checked in, waited 15 more minutes as staff said people had just checked in, never saw anyone else in the lobby, so we carried everything in, it took 4 trips, still no cart. I did find one in the morning, it made checking out much easier, everything else was great!
Not enough carts for luggage, I have a bad hip, my husband just got out out of a boot from a broken ankle, no carts when I checked in, waited 15 more minutes as staff said people had just checked in, never saw anyone else in the lobby, so we carried everything in, it took 4 trips, still no cart. I did find one in the morning, it made checking out much easier, everything else was great!
10
Mary
12 Aug 2026
·
Stayed 1 night
Room was very large and was well maintained. The only issue was the shower pressure was weak.
Room was very large and was well maintained. The only issue was the shower pressure was weak.
FAQs about Comfort Suites Cheyenne
Is parking available at the property?
Free self-parking is available on-site. Limited parking is provided, and no reservation is required.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Does the property allow pets?
Pets are allowed with a fee of USD 25 per pet, per stay, with a maximum fee of USD 25. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available.
What is the location of the property in relation to key landmarks?
The hotel is located near the airport, within a 5-minute drive of Warren Air Force Base and Cheyenne Frontier Days Old West Museum. It is 1.5 miles from Cheyenne Botanic Gardens and 1.6 miles from Mylar Park.
Does the property have a swimming pool?
Yes, the property features both an indoor and a seasonal outdoor pool, with access available from 7:00 AM to 10:00 PM.
What are the policies for guests staying with children?
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-16: 150.07604319519044USD
- 2026-09-17: 140.35577707595826USD
- 2026-09-18: 121.25978363204956USD
- 2026-09-19: 121.25978363204956USD
- 2026-09-20: 108.16775645935058USD
- 2026-09-21: 138.3030505593872USD
- 2026-09-22: 134.26022421005248USD
- 2026-09-23: 143.10217409729003USD
- 2026-09-24: 132.19181691848755USD
- 2026-09-25: 167.96741303344726USD
- 2026-09-26: 156.98207037109376USD
- 2026-09-27: 114.14061536865235USD
- 2026-09-28: 132.19181691848755USD
- 2026-09-29: 132.19181691848755USD
- 2026-09-30: 132.19181691848755USD
- 2026-10-01: 112.31409871292114USD
- 2026-10-02: 130.19118142807008USD
- 2026-10-03: 129.20515080596923USD
- 2026-10-04: 106.34077525299072USD
- 2026-10-05: 126.21134989700317USD
- 2026-10-06: 125.2324716015625USD
- 2026-10-07: 126.21849345855713USD
- 2026-10-08: 107.34109299819946USD
- 2026-10-09: 132.19181691848755USD
- 2026-10-10: 130.198324989624USD
- 2026-10-11: 106.34077525299072USD
- 2026-10-12: 129.19086368286133USD
- 2026-10-13: 132.19181691848755USD
- 2026-10-14: 132.19181691848755USD
- 2026-10-15: 104.35443565078735USD
- 2026-10-16: 140.13004053085328USD
- 2026-10-17: 132.42339978942871USD
- 2026-10-18: 105.32617038467407USD
- 2026-10-19: 132.19181691848755USD
- 2026-10-20: 135.1713307043457USD
- 2026-10-21: 133.17783877548217USD
- 2026-10-22: 132.33718620483398USD
- 2026-10-23: 134.40521659683228USD
- 2026-10-24: 126.21849345855713USD
- 2026-10-25: 104.53850288101196USD
- 2026-10-26: 128.43984308822633USD
- 2026-10-27: 128.2191289489746USD
- 2026-10-28: 128.2048418258667USD
- 2026-10-29: 108.31998005874634USD
- 2026-10-30: 135.1713307043457USD
- 2026-10-31: 131.1914991732788USD
- 2026-11-01: 104.35443565078735USD
- 2026-11-02: 122.4545464932251USD
- 2026-11-03: 121.38855180725098USD
- 2026-11-04: 121.25978363204956USD
- 2026-11-05: 104.53850288101196USD
- 2026-11-06: 131.1914991732788USD
- 2026-11-07: 127.2116676422119USD
- 2026-11-08: 102.36095248703003USD
- 2026-11-09: 112.30695515136719USD
- 2026-11-10: 117.47509842544555USD
- 2026-11-11: 118.41299984939575USD
- 2026-11-12: 104.34014852767945USD
- 2026-11-13: 128.2191289489746USD
- 2026-11-14: 122.23866192749023USD
- 2026-11-15: 101.36063474182129USD
- 2026-11-16: 111.32806809082031USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 7:00 AM to 10:00 PM.
- Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Pet fee: USD 25 per pet, per stay (maximum USD 25.00 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Swimming pool
Pool indoor
Non-smoking rooms
Business centre
Banquet facilities
Activities
Swimming pool
Pool indoor
Pool outdoor
Pool (Indoor)
Outdoor Furniture
Pool (Seasonal Outdoor)
Fitness Center (nearby)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Services
Business centre
Banquet facilities
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
General
Non-smoking rooms
Family room
Beach Sun Loungers
Wheelchair Accessible (Limited)
Internet
Free wi-fi