Hotel Hotel Hostel

I’m writing regarding several issues we experienced during our recent stay at this hotel, which left us quite disappointed. First, we specifically booked (and paid extra for) a room with a private bathroom outside the room. However, upon arrival, we discovered the bathroom was shared. We have since reviewed the booking confirmation again, and while the wording may not have been explicit, we are certain this was not the accommodation we reserved. Second, when we asked about modifying our check-out date, we were informed there would be an additional charge due to a rate change. We understand policies may apply, but this was not clearly mentioned in the cancellation or modification terms provided at the time of booking, which made the situation frustrating. Finally, the booking confirmation also mentioned that bathrobes would be included during the stay, but none were provided. Individually, these may seem minor, but together they significantly affected our overall experience and gave us the impression that the accommodations and services provided did not fully match what was advertised or expected.

Very nice property and room. I didn’t have a chance to use the facilities or amenities, but it was a restful night.

Everything is nearby

Requested early check-in and they were very lenient about it. Only issue was that they didn’t have my room ready by the time I requested, but they were still able to put me in a different one (which was only supposed to be 1 twin bed) but it ended up being the twin and and a king bed! Room was very nice and spacious, and the shared bathroom was very clean.

Clean rooms and restrooms. Great location. Easy check in/out