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Rakuten STAY VILLA Hakone Sengokuhara


Amenities

  • Parking

  • Free Wi-Fi

  • Free Parking

  • Parking Onsite

  • Terrace


Property description

Luxury villa in Hakone with outdoor private hot tubs, heated floors, and free parking available onsite.
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From

$261
/ night

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Rakuten STAY VILLA Hakone Sengokuhara, guests consistently applaud the spacious, well-equipped villas with private onsen baths and family-friendly features, while noting recurring hassles with self check-in, limited on-site staff support, and confusing parking or access between buildings.

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Facilities

Good

Cleanliness

Mixed

Service

Mixed

Location

Mixed

Dining

Enjoyable

Was this helpful?

8

Lim

IAN-logo

Mar 18, 2026

·

Stayed 2 nights

Apartment was clean and fully equipped with all you need Massage chair was a nice addition Downside is inability for late check out, dryer function doesn’t dry enough resulting in repetitive runs and queries during the stay took many hours to be answered Parking was also away and not in front of property which was unexpected
Apartment was clean and fully equipped with all you need Massage chair was a nice addition Downside is inability for late check out, dryer function doesn’t dry enough resulting in repetitive runs and queries during the stay took many hours to be answered Parking was also away and not in front of property which was unexpected

8

Nicole

EXP-logo

Feb 19, 2026

·

Stayed 1 night

The bathroom was amazing! I did not like that the fireplace was not functional and they should have been communication and compensation regarding that just like the broken massage chair. If no luggage accommodation is going to be offered then alternatives should be proposed! It is silly in a smaller city to not offer luggage drop off.
The bathroom was amazing! I did not like that the fireplace was not functional and they should have been communication and compensation regarding that just like the broken massage chair. If no luggage accommodation is going to be offered then alternatives should be proposed! It is silly in a smaller city to not offer luggage drop off.

10

Aniruddha

EXP-logo

Feb 8, 2026

·

Stayed 2 nights

Check in was smooth and the house was spotless. Great amenities.
Check in was smooth and the house was spotless. Great amenities.

2

Alesya

IAN-logo

Feb 7, 2026

·

Stayed 1 night

Disgusting yellow stains on pillows, AC blows out dead fish smell, fireplace doesn’t work, massage chair doesn’t work, baths are smaller than pictured with no window. False advertising, what you see is not what you get and they charge an arm and a leg just to gaslight you
Disgusting yellow stains on pillows, AC blows out dead fish smell, fireplace doesn’t work, massage chair doesn’t work, baths are smaller than pictured with no window. False advertising, what you see is not what you get and they charge an arm and a leg just to gaslight you

10

Ashley

EXP-logo

Feb 1, 2026

·

Stayed 3 nights

Easy check in & an incredible indoor onsen space.
Easy check in & an incredible indoor onsen space.

Sengokuhara 1246-748, Sengokuhara, Hakone, Ashigarashimo District, Japan

Location

Sengokuhara, a neighborhood in Hakone, is home to Rakuten STAY VILLA Hakone Sengokuhara. Hakone Kowakien Yunessun and Hakone Gora Park are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Fuji-Hakone-Izu National Park. Check out an event or a game at Fuji Speedway, and consider making time for Fuji Safari Park, a top attraction not to be missed.

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Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 22:00

Before 10:00


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