Rakuten STAY VILLA Hakone Sengokuhara
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About this property
Location
Sengokuhara, a neighborhood in Hakone, is home to Rakuten STAY VILLA Hakone Sengokuhara. Hakone Gora Park and Hakone Kowakien Yunessun are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Ashi and Ōwakudani. Hakone Pirate Ship and Hakone-en Aquarium are also worth visiting.
Parking
Free Wi-Fi
Free Parking
Parking Onsite
Terrace
Room options
20
North Wing 101 Or 103 Bbq Terrace No Pets Allowed
Room details
991 ft²
31
South Wing 102 Bbq Terrace No Pets Allowed
Room details
991 ft²
22
North Wing 105 Or 106 Bbq Terrace Dog Friendly
Room details
991 ft²
21
North Wing 104 Bbq Terrace No Pets Allowed
Room details
991 ft²
26
South Wing 104 Or 105 Bbq Terrace Dog Friendly
Room details
991 ft²
21
North Wing 102 No Pets Allowed
Room details
991 ft²
31
South Wing 103 Bbq Terrace No Pets Allowed
Room details
991 ft²
26
South Wing 101 Bbq Terrace No Pets Allowed
Room details
991 ft²
Guest reviews of Rakuten STAY VILLA Hakone Sengokuhara
Based on 328 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Rakuten STAY VILLA Hakone Sengokuhara, guests consistently applaud the spacious, well-equipped villas with private onsen baths and family-friendly features, while noting recurring hassles with self check-in, limited on-site staff support, and confusing parking or access between buildings.
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What guests think
At Rakuten STAY VILLA Hakone Sengokuhara, guests consistently applaud the spacious, well-equipped villas with private onsen baths and family-friendly features, while noting recurring hassles with self check-in, limited on-site staff support, and confusing parking or access between buildings.
Cleanliness and maintenance draw plenty of praise, but several reviews describe odors, stained linens, malfunctioning amenities, or features that didn’t match expectations. The location works well for travelers with cars and a bus stop is nearby, yet some found parking distant or hard to locate and walking routes without sidewalks unsafe for families. Expect roomy, self-catering stays with relaxing baths, but plan for DIY procedures and occasional inconsistencies.
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AI-generated summary based on recent guest reviews
Facilities
Private in-villa onsen baths and foot baths are frequent highlights, alongside well-equipped kitchens and laundry machines; some villas also offer BBQ setups or beer servers. A few amenities proved unreliable (especially fireplaces and a beer server), and some guests struggled with bath temperature control.
Related guest reviews
Kei
Nov 20, 2025
·
Stayed 1 night
Biqi
Oct 4, 2025
·
Stayed 2 nights
こういち
Aug 19, 2024
·
Stayed 1 night
Alesya
Feb 7, 2026
·
Stayed 1 night
Ryoichi
Oct 29, 2024
·
Stayed 1 night
???
Nov 26, 2025
·
Stayed 2 nights
Brian
Oct 5, 2025
·
Stayed 2 nights
Go
Sep 26, 2025
·
Stayed 1 night
HAO HUI
Feb 6, 2026
·
Stayed 1 night
あきこ
May 30, 2023
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests found villas clean and well kept, but cleanliness and upkeep were inconsistent. Reports include odors, stained pillows, dirty appliances or outdoor tables, and pet-related smells.
Related guest reviews
Alesya
Feb 7, 2026
·
Stayed 1 night
Ikuya
Nov 17, 2025
·
Stayed 1 night
younghwan
Jun 10, 2025
·
Stayed 1 night
Yat Kwan
Aug 18, 2024
·
Stayed 2 nights
Ryoichi
Oct 29, 2024
·
Stayed 1 night
SHIZUKA
Apr 1, 2022
·
Stayed 1 night
Luis
Nov 11, 2025
·
Stayed 2 nights
KATSUHIKO
Jun 21, 2025
·
Stayed 1 night
??
Jul 19, 2023
·
Stayed 1 night
SHIHO
May 15, 2025
·
Stayed 1 night
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AI-generated summary based on recent guest reviews
Rooms
Villas are spacious, modern, and comfortable for families and groups, with ample living areas. Some noted traffic or environmental noise, and one review said certain features were smaller or different than photos.
Related guest reviews
Fanlong
Jun 15, 2024
·
Stayed 2 nights
Alesya
Feb 7, 2026
·
Stayed 1 night
Brandon
Nov 13, 2025
·
Stayed 2 nights
CHULWHAN
Nov 6, 2023
·
Stayed 3 nights
Ikuya
Nov 17, 2025
·
Stayed 1 night
Misuzu
Sep 28, 2025
·
Stayed 1 night
KATSUHIKO
Jun 21, 2025
·
Stayed 1 night
Brian
Jun 24, 2023
·
Stayed 1 night
Jerome
Oct 14, 2023
·
Stayed 2 nights
Lo
Jul 11, 2023
·
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AI-generated summary based on recent guest reviews
Service
Service leans toward self check-in with limited on-site staff; several guests found the process lengthy, confusing, or unresponsive, and communication about changes or late checkout felt inflexible to some. Others mentioned helpful, multilingual support when they reached staff.
Related guest reviews
Chien Nan
Oct 13, 2025
·
Stayed 2 nights
KO
Feb 26, 2026
·
Stayed 1 night
Brandon
Nov 13, 2025
·
Stayed 2 nights
Adelene
Nov 20, 2022
·
Stayed 2 nights
Kwun Chung
Dec 11, 2023
·
Stayed 1 night
takako
Sep 15, 2024
·
Stayed 1 night
Ya Wen
Feb 26, 2026
·
Stayed 2 nights
Brian
Oct 5, 2025
·
Stayed 2 nights
Ricky
Sep 9, 2023
·
Brian
Jun 24, 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Convenient for drivers, and a bus stop is nearby. Repeated comments mention distant or hard-to-find parking for some villas, routes without sidewalks that feel unsafe with luggage or children, and occasional difficulty locating the correct building.
Related guest reviews
Kin Chong
Jul 30, 2024
·
Stayed 2 nights
Kwan Yiu
Apr 12, 2023
·
Stayed 2 nights
こういち
Aug 19, 2024
·
Stayed 1 night
Paula
Dec 30, 2024
·
Stayed 2 nights
Domenic
Sep 19, 2025
·
Stayed 1 night
Crystal
Sep 28, 2025
·
Stayed 2 nights
TORU
Jul 25, 2024
·
Stayed 2 nights
??
Nov 26, 2024
·
Stayed 1 night
SHINICHI
Nov 24, 2023
·
Stayed 1 night
Lo
Jul 11, 2023
·
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Most guests self-catered using the well-equipped kitchen, and several enjoyed BBQs, with one wishing for basic seasonings. A beer server feature was appreciated when working, though one stay reported a malfunction.
Related guest reviews
yau yee erica
May 19, 2023
·
Stayed 2 nights
こういち
Aug 19, 2024
·
Stayed 1 night
スミ
Sep 7, 2024
·
Stayed 2 nights
あきこ
Aug 5, 2025
·
Stayed 2 nights
Ikuya
Nov 17, 2025
·
Stayed 1 night
mayumi
Aug 14, 2023
·
Stayed 1 night
Takayoshi
Jul 12, 2024
·
Stayed 2 nights
Nicole
Oct 7, 2025
·
Stayed 1 night
Go
Sep 26, 2025
·
Stayed 1 night
Lo
Jul 11, 2023
·
Was this helpful?
AI-generated summary based on recent guest reviews
Yvonne
Aug 20, 2026
·
Stayed 2 nights
Simon
Jul 29, 2026
·
Stayed 1 night
Christian
Jul 26, 2026
·
Stayed 1 night
Carlos
Jul 14, 2026
·
Stayed 2 nights
stuart
Jul 11, 2026
·
Stayed 1 night
FAQs about Rakuten STAY VILLA Hakone Sengokuhara
Is parking available at the property?
Yes, free parking is available on-site.
Are pets allowed at the property?
No pets are allowed, but service animals are permitted.
What are the check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 10:00 AM. Early or late check-in/check-out availability is not specified.
What is the location of the property in relation to key landmarks?
The property is located in Sengokuhara, Hakone, close to attractions like Hakone Kowakien Yunessun, Hakone Hot Springs, Lake Ashi, and Fuji Safari Park.
What are the policies for guests staying with children?
Children are welcome at the property, but rollaway or extra beds are not available, and cribs are not provided.
What are the policies regarding extra beds and cribs?
Extra beds and cribs are not available at the property.
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Prices for upcoming dates
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: 358.27835519119265USD
- 2026-11-14: 517.150523307129USD
- 2026-11-15: 330.35296788720706USD
- 2026-11-16: 329.5625349803467USD
- 2026-11-17: 325.27839133630374USD
- 2026-11-18: 310.0958710136719USD
- 2026-11-19: 301.71051790631105USD
- 2026-11-20: 372.1556648735047USD
- 2026-11-21: NO DATA
- 2026-11-22: 739.1264097925416USD
- 2026-11-23: 305.45788969253545USD
- 2026-11-24: 413.30751878073124USD
- 2026-11-25: 363.4581239794007USD
- 2026-11-26: 350.386971816742USD
- 2026-11-27: 306.81969538320925USD
- 2026-11-28: 669.614267814148USD
- 2026-11-29: 389.1034763176575USD
- 2026-11-30: 350.386971816742USD
- 2026-12-01: 299.5137488320313USD
- 2026-12-02: 306.81969538320925USD
- 2026-12-03: 306.81969538320925USD
- 2026-12-04: 389.1034763176575USD
- 2026-12-05: 624.8219627098389USD
- 2026-12-06: NO DATA
- 2026-12-07: 346.0867307781372USD
- 2026-12-08: 328.6082814307251USD
- 2026-12-09: 394.94486496698USD
- 2026-12-10: 306.81969538320925USD
- 2026-12-11: NO DATA
- 2026-12-12: 642.4130599299317USD
- 2026-12-13: 385.0678086671448USD
- 2026-12-14: 371.48970718817145USD
- 2026-12-15: 322.33612650292974USD
- 2026-12-16: 338.9310152797852USD
- 2026-12-17: NO DATA
- 2026-12-18: 371.66860854794317USD
- 2026-12-19: 790.4034232113648USD
- 2026-12-20: 346.7588224180298USD
- 2026-12-21: 461.3625793718262USD
- 2026-12-22: 428.958998568512USD
- 2026-12-23: 461.7056402668763USD
- 2026-12-24: 599.3157596390992USD
- 2026-12-25: 588.5904214797364USD
- 2026-12-26: 916.9350445321656USD
- 2026-12-27: 829.5671980563355USD
- 2026-12-28: 735.4991754036256USD
- 2026-12-29: 963.2311512918092USD
- 2026-12-30: 966.4919750912477USD
- 2026-12-31: NO DATA
- 2027-01-01: 958.6587456727295USD
- 2027-01-02: 954.3646385886842USD
- 2027-01-03: 928.4906693583986USD
- 2027-01-04: 369.74024234719855USD
- 2027-01-05: 369.1623289378052USD
- 2027-01-06: 392.3155334838868USD
- 2027-01-07: 392.3155334838868USD
- 2027-01-08: 468.7371516577149USD
- 2027-01-09: 655.9243656937867USD
- 2027-01-10: 640.8357185983888USD
Check-in must be done by someone who is at least 18 years old.
Age Requirements
Minimum age to check in is 18 years old
Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;
Front Desk Services
Contactless check-in and contactless check-out are available; There is no front desk at this property. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.
Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;
Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room; No cribs (infant beds) availableNo rollaway/extra beds available
Dining
Price for extra breakfasts: Contact hotel for detailsContact the property to see if extra breakfast is available. If so, you can pay for it at the property.
Mandatory Fees And Taxes
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
Popular amenities
Parking
Free Wi-Fi
Free Parking
Parking Onsite
Terrace
Parking
Parking
Free Parking
Parking Onsite
Internet
Free Wi-Fi
Activities
Terrace