Name: Comfort Inn & Suites Memphis East
Address: 6010 Macon Cove, Memphis, Tennessee, United States of America, Memphis, Tennessee, US
Price range: US$69–US$98 per night
Rating: 6.93

What guests think

At Comfort Inn & Suites Memphis East, guests describe friendly staff, aging facilities amid ongoing renovations, and a sketchy surrounding area that shapes first impressions and a sense of safety, creating a stay with clear strengths and drawbacks.

Cleanliness feedback is mixed, with praise for tidy rooms alongside complaints about odors, mold, pests, and worn bathrooms. Room comfort varies; some are spacious or refreshed, while others suffer from broken fixtures, nonworking TVs or AC, and noticeable highway noise. Facilities and amenities draw complaints about the pool being closed and limited or faulty equipment, while breakfast quality and supply fluctuate. Expect a budget stay with notable trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are under renovation, with the indoor pool often closed and some amenities out of order (e.g., ice/vending, limited gym weights). Gated parking is appreciated.

Related guest reviews

6

dasean

22 Dec 2025

·

Stayed 2 nights

The weight room was not tiny and only had two 50lb weights. Reportedly, from the manager, the weights were stolen and they were waiting for replacements. The Continental breakfast was presented very well. They had hot food prepared two waffle irons.

10

Barbara

12 Jun 2025

·

Stayed 1 night

All good. The only thing I found wrong was the pool was closed for renovations. Breakfast was good. Staff was good about refilling things like the eggs, potatoes and sausage but had to ask them

6

arnold

14 Jul 2024

·

Stayed 2 nights

Run down, out dated. Ice maker out of order and only one for the entire facility. Vending machine out of all drinks, but nothing posted on the machine.

8

Patrick

1 Jul 2023

·

Stayed 1 night

I really like staying there and I would go back again. With it being so hot in Memphis it really would’ve been great to cool off in the pool but it wasn’t working.

4

Miranda

20 Sept 2023

·

Stayed 2 nights

There was a horrible smell in the rooms, the housekeeping did not clean our rooms, take out the trash or bring us towels. When I asked for towels they said they probably didn't have any, there was some so the lady at the front desk said I was lucky there were some clean. The pool was out of service and looked like it had been down for a long time. There was construction all over around the hotel. It wasn't a pleasant experience. I will not go back.

8

Vanessa

15 Oct 2025

·

Stayed 2 nights

I like the fact that they have a gated parking area around there hotel. And upon walking inside"

4

PaTricia

29 Jan 2025

·

Stayed 3 nights

We were in town for a family funeral. We booked something close to family. We paid way too much for this stay when we could have booked same day for $62. We contacted Hotels.com and have received no response. The pool was closed. The "gym" had no access and was in a closet. The parking lot was loaded with pot holes. The ally type drive way into hotel was eyesore. The area was rough with high activity. Tried to add pictures but it wont let us.

2

Steven

13 Mar 2024

·

Stayed 1 night

Pool was under renovation. Health factory closed. Very dangerous area. Closet door was marked up like a dog scratched. Yet they there’s no pet policy but dogs were in the room. Really disappointed considering it was over $100 to stay. There were hookers and loud neighbors shouting all night. I felt very unsafe.

4

Raphael

19 May 2025

·

Stayed 2 nights

Mold on ceiling- bugs in light - room phone didn’t work- no batteries in remote- no working pool

8

April M.

31 Oct 2023

·

Stayed 2 nights

Hotel was OK for the price. Kind of a sketchy location and not too many people around. Check in was quick and workers were friendly. Hotel room smelled really bad and there were stains on one of the beds comforter and sheets. Other than that, our room and bathroom was clean. On the last night of our stay, our neighbors were having a loud party until 2 am or later. Also, the indoor pool was drained for renovation and we didn't find that our until we arrived at the hotel. Had we known this, we would have stayed someplace else.

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Cleanliness

Cleanliness is mixed: several guests found rooms clean, but others reported odors, mold, pests, and visibly dirty or worn bathrooms and common areas.

Related guest reviews

10

LOREL

15 Nov 2025

·

Stayed 1 night

Older, but very clean

2

Reginald

4 Jul 2025

·

Stayed 2 nights

We had to change 3 rooms because the first room the refrigerator didn’t work and also had a terrible scent in the room. The second room the TV didn’t work even after a worker tried to fix it. The third room was nasty as you can see in those pictures.

2

Jayonto

10 Mar 2025

·

Stayed 2 nights

Bed bugs are terrible and the staff refused to give a refund and was very nasty about it

2

liang

1 Jul 2025

·

Stayed 1 night

As soon as you enter the hotel, you can smell the damp and moldy smell, and the same is true in the room. The owner of this hotel may be Indian, so the hygiene conditions are very poor.

6

Amy

27 Jul 2025

·

Stayed 1 night

The area did not seem very upscale but we had no problems. Upon checkin we were given a room that reeked of smoke, was worn, and had a dirty bathroom. We immediately went back to the front desk, primarily because of the smoke smell. While not apologetic, she moved us immediately. The second room was on a floor that appeared to have been renovated. It was nothing fancy but perfectly fine.

8

George

2 Nov 2025

·

Stayed 1 night

Clean room, quiet.

2

Tabitha

4 Aug 2025

·

Stayed 2 nights

The rug was nasty The laid out bed was nasty it had trash under the lit out bed it had a big nasty spot in the lead out bed I was itchy I had to bring cleaning stuff from my house to clean the restroom up it wasn't good at all The breakfast sausage was fake

4

Samona

23 Jul 2024

·

Stayed 1 night

Pros: Room had been relatively updated (only reason giving property 2 stars). Cons: Outside the room the hotel smelled old/musty/stale, lots of weed smell everywhere (about knocked us out in the elevator), general area was rather shady & didn't feel overly safe, & saw man coming out of hotel w/2 hookers. Breakfast was virtually non-existent. Got down there hour before it was over & only 2 dry/hard biscuits left & they never replenished anything to eat.

2

Alexis

17 Mar 2025

·

Stayed 2 nights

Termites were crawling out of the light fixtures. I have video. They infested the bed.

4

Raphael

19 May 2025

·

Stayed 2 nights

Mold on ceiling- bugs in light - room phone didn’t work- no batteries in remote- no working pool

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AI-generated summary based on recent guest reviews

Rooms

Rooms range from spacious or refreshed to dated and worn, with recurring maintenance issues like broken fixtures, nonworking TVs or AC, and limited hot water. Highway noise is a common complaint.

Related guest reviews

4

Rachael

11 Nov 2024

·

Stayed 2 nights

There was a broken window and room and had to move rooms before that because the room didn’t have ac working front desk wasn’t to helpful

10

Alena

25 Nov 2023

·

Stayed 2 nights

The staff were pleasant. The entire hotel was clean and quiet. The suite was spacious and just what we needed with no distractions from the outside world.

6

Dana

14 Mar 2023

·

Stayed 1 night

The first room we were given wasn’t clean, but thankfully the second room was. The hotel is right off the highway, so it’s loud. The updates look great, but the showers need major work still. The bed was comfortable, so that was a huge plus. Still don’t think I will stay there again though.

6

Patrick

12 Dec 2022

·

Stayed 1 night

First room had a bed that was broken. Second room was fine. Room itself seemed clean and updated. Bathroom initially appeared dirty. But then we realized it was clean but just old and outdated. Seemed to have stains in the tub, etc. The floor in the breakfast area was extremely sticky, which was an odd feeling while we ate breakfast.

2

Tanayia

10 Nov 2024

·

Stayed 2 nights

The shower would not drain nor did the water in the shower get WARM, only COLD. The tv would not work, ended up leaving a day early and the hotel would not reimburse ANY money for the inconvenience after giving them HOURS to come fix the problems. DO NOT BOOK HERE !! EXTREMELY INCONVENIENT and the lady at the front desk was Extremely RUDE!!!

6

Michael

7 Dec 2025

·

Stayed 5 nights

The room was in pretty decent condition. However, there were a lot of evidence of it being old and not taking care of. Such as chip paint, holes in the walls, and the floor was sinking in between the bedroom of my suite in the living room. That made it uncomfortable.

6

Bob

7 Dec 2024

·

Stayed 1 night

Motel is located right next to an Interstate highway. Nothing they can do, but very noisy all night from the road.

4

Martha

18 Nov 2024

·

Stayed 1 night

Property was apparently being remodeled. Parts of inside look rough. No hot water from the shower. Location next to busy street and was not able to sleep most of night. No noise insulation. Otherwise staff was friendly and room was clean

6

Myhanh

29 Jul 2024

·

Stayed 2 nights

The first room that we tried had stains on the sheets. The hotel was older and little things were not great but overall not bad.

10

Joyce

14 Nov 2025

·

Stayed 4 nights

The staff were great, location close to highway & breakfast was good different waffles every day. I liked the way room was set up with TV in front of bed & another TV in sitting area

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Service

Service is inconsistent: many mention friendly, helpful staff, while others cite rude or unprofessional interactions, early check-in fees, slow responses, and refund or deposit problems.

Related guest reviews

2

Annjalik

11 Feb 2025

·

Stayed 2 nights

The lady at the desk Very unprofessional and bias , and I have yet to receive my deposit back , so their also scammers , the guy that works at night is phenomenal though

8

Farid

24 Aug 2025

·

Stayed 2 nights

Staff was great

6

Andy

24 Apr 2024

·

Stayed 1 night

I arrived at 2:15 PM with a reservation. I waited about 4 minutes for someone to come help me. I told her I was checking in. She said check in is at 3. I said I understand, but perhaps some rooms are clean. Then she said I could pay $45 to check in early. I left angry. When I returned at 3:15, she apologised and said she had not realised it was 2:25.

2

Tanayia

10 Nov 2024

·

Stayed 2 nights

The shower would not drain nor did the water in the shower get WARM, only COLD. The tv would not work, ended up leaving a day early and the hotel would not reimburse ANY money for the inconvenience after giving them HOURS to come fix the problems. DO NOT BOOK HERE !! EXTREMELY INCONVENIENT and the lady at the front desk was Extremely RUDE!!!

6

Michael

29 Apr 2024

·

Stayed 1 night

The room was fine but the TV didn't work. The person on duty solved the problem but would have been nicer had I not needed to request assistance. The facility was a bit run down.

2

Connie

22 Mar 2025

·

Stayed 1 night

I received an email saying that the hotel could not honor my reservation through Hotels.com: "We wanted to let you know that, unfortunately, Comfort Inn & Suites cannot honor your upcoming booking on 11/8/2024. Occasionally, properties have to change or modify bookings unexpectedly. We know that this is disappointing. Comfort Inn & Suites (2573) has proposed an option for you at no additional cost – details are available below" Before I made my decision, I contacted Hotels.com to see if this would allow me to get a refund, because I chose this hotel for specific reasons, and Hotels.com said I could get a refund. I HAVE BEEN TRYING FOR 5 MONTHS to get the refund posted to my cc. Hotels.com said that they have contacted the hotel several times requesting the refund. I DID NOT GET TO STAY AT THIS HOTEL, NOT MY FAULT, AND I DID NOT GET A REFUND. If I get contacted about the refund, I will take down this horrible review.

10

Cathie

23 Jun 2025

·

Stayed 2 nights

The property is in the process of being completely remodeled on the inside...so everything is new and very clean. Reasonably priced and the staff was very pleasant and helpful.

10

Toni

27 Jun 2023

·

Stayed 2 nights

Staff was amazing. Even when we had the power outage they did what they could to make guest comfortable. will definitely stay here again!

2

Diane

18 Jul 2024

·

Stayed 1 night

front deck wanted us to pay $75 more for being 1 hour early before check-in time. plenty of rooms were available; just NOT FRIENDLY nor documented as an extra charge anywhere. SUGGEST NO SONE STAY HERE

10

Johnnie

17 Apr 2025

·

Stayed 1 night

Very clean front desk very helpful and nice

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Location

Location is convenient to the highway but in a sketchy-feeling area, with dim lighting and safety concerns noted by multiple guests. Traffic noise is mentioned by some.

Related guest reviews

2

Victor

13 May 2024

·

Stayed 2 nights

Bad location, unsafe and area not clean or appealing.

2

Christopher

17 Feb 2025

·

Stayed 1 night

Windows were barred, and the property was in a very unsafe location. Staff refused a refund yet stated she would not feel comfortable walking outside alone.

10

James

26 Nov 2023

·

Stayed 3 nights

Hotel itself is clean and comfortable, courteous staff, good bed and hot water. Breakfast was often low supply and not restocked but it was a holiday weekend so probably low staff. Entry drive is a bit dimly lit and have to drive through a construction storage area with fencing but don’t let that deter you from booking. It’s a nice place to stay especially for the price.

8

Nancy

19 Jan 2024

·

Stayed 1 night

Surrounding area was sketchy.

8

Mishonda

3 Apr 2024

·

Stayed 3 nights

There should be more lighting in the entire parking lot.

6

Bob

7 Dec 2024

·

Stayed 1 night

Motel is located right next to an Interstate highway. Nothing they can do, but very noisy all night from the road.

10

Walter

4 Jul 2023

·

Stayed 1 night

Nice hotel in a spotty area.

10

Alex

26 Aug 2025

·

Stayed 3 nights

Rough area. But a great hotel. Total unsafe part of town. But the room was lovely

8

Wade

25 Jun 2025

·

Stayed 2 nights

Staff was helpful; room was good; only drawback is hotel location-not in a particularly desirable part of town

8

April M.

31 Oct 2023

·

Stayed 2 nights

Hotel was OK for the price. Kind of a sketchy location and not too many people around. Check in was quick and workers were friendly. Hotel room smelled really bad and there were stains on one of the beds comforter and sheets. Other than that, our room and bathroom was clean. On the last night of our stay, our neighbors were having a loud party until 2 am or later. Also, the indoor pool was drained for renovation and we didn't find that our until we arrived at the hotel. Had we known this, we would have stayed someplace else.

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Dining

Breakfast feedback is inconsistent, ranging from good waffles and options to poor quality, limited selection, and items not replenished.

Related guest reviews

6

dasean

22 Dec 2025

·

Stayed 2 nights

The weight room was not tiny and only had two 50lb weights. Reportedly, from the manager, the weights were stolen and they were waiting for replacements. The Continental breakfast was presented very well. They had hot food prepared two waffle irons.

10

Barbara

12 Jun 2025

·

Stayed 1 night

All good. The only thing I found wrong was the pool was closed for renovations. Breakfast was good. Staff was good about refilling things like the eggs, potatoes and sausage but had to ask them

6

Steve

24 Mar 2024

·

Stayed 2 nights

Some outlets did not work shower looked dirty breakfast was dry and tastless coffee machine in lobby did not work. Staff was nice though.

6

John

30 May 2025

·

Stayed 1 night

Property is obviously under renovations. Room was clean. Soap dish in shower was broken and had dangerous sharp edges on it. I reported it as soon as I noticed but was not offered another room. Breakfast was terrible. Stayed at another Comfort Inn in Nashville that was excellent.

8

Ross

22 Jun 2025

·

Stayed 1 night

Breakfast smelled bad, tasted old

10

Margie

19 Jan 2025

·

Stayed 1 night

It is hidden behind construction materials. Not a full hot breakfast. Waffles and gravy with biscuits. No butter, cream cheese or yogurt. No eggs or sausage.

4

Ted

14 Apr 2024

·

Stayed 1 night

Service was slow, no vending machines in the building, not enough food at breakfast for all the guest and it was disgusting I use to love staying at comfort inn and suites. I will never stay at another!

4

Samona

23 Jul 2024

·

Stayed 1 night

Pros: Room had been relatively updated (only reason giving property 2 stars). Cons: Outside the room the hotel smelled old/musty/stale, lots of weed smell everywhere (about knocked us out in the elevator), general area was rather shady & didn't feel overly safe, & saw man coming out of hotel w/2 hookers. Breakfast was virtually non-existent. Got down there hour before it was over & only 2 dry/hard biscuits left & they never replenished anything to eat.

8

Traveya

11 Dec 2023

·

Stayed 2 nights

The breakfast was horrible. The elevator needs to be replaced or seriously deep cleaned, it smelled. Other than that it was quiet and clean.

10

Joyce

14 Nov 2025

·

Stayed 4 nights

The staff were great, location close to highway & breakfast was good different waffles every day. I liked the way room was set up with TV in front of bed & another TV in sitting area

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$68
February	US$72
March	US$72
April	US$66
May	US$76
June	US$73
July	US$70
August	US$71
September	US$71
October	US$69
November	US$76
December	US$67

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $76	17 $74	18 $85	19 $86
20 $69	21 $69	22 $72	23 $75	24 $75	25 $88	26 $88
27 $71	28 $79	29 $75	30 $78

Su	Mo	Tu	We	Th	Fr	Sa
				1 $74	2 $88	3 $86
4 $70	5 $70	6 $69	7 $73	8 $72	9 $90	10 $90
11 $74	12 $76	13 $76	14 $77	15 $76	16 $91	17 $98
18 $72	19 $80	20 $80	21 $75	22 $74	23 $91	24 $91
25 $78	26 $72	27 $80	28 $82	29 $73	30 $84	31 $91

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Standard Room, 1 King Bed

Standard Room, 2 Queen Beds

Room, 1 King Bed, Accessible

Suite, 1 King Bed, Accessible

Suite, 1 King Bed

Guest reviews

Pleasant

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Comfort Inn & Suites Memphis East

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