Name: The Ritz-Carlton Coconut Grove, Miami
Address: 3300 Southwest 27th Avenue, Northeast Coconut Grove, Miami, Florida, United States of America, Miami, Miami-Dade County, US
Price range: US$410–US$3,706 per night
Rating: 8.85

What guests think

Reviews of The Ritz-Carlton Coconut Grove, Miami describe a well-located property with warmly regarded staff, while noting variability in rooms and amenities that can affect comfort, including occasional noise and service inconsistencies.

Facilities feedback includes spa and pool closures, renovation work, and limited on-site retail, alongside positive notes about maintenance and the bar. Rooms range from spacious suites and comfortable beds to spaces hampered by thin walls, traffic or construction noise, and underwhelming bay views. Cleanliness earns many compliments, though a few guests reported dirty floors, missed housekeeping, or musty smells. Overall, it suits travelers seeking an upscale Grove base who can tolerate occasional disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Feedback is mixed: guests mention spa and pool closures, renovation work, limited on-site retail, and unavailable sauna/steam, while others note a well-maintained property and an enjoyable bar.

Related guest reviews

2

conor

28 Sept 2025

·

Stayed 2 nights

The staff were professional. The room was noisy. The hotel is surrounded by busy roads. The pool is closed. No notification prior to check in. Alternative pool is a 20 minute car ride away. Sauna and steam room not available to hotel guests.

10

Deborah

16 Oct 2024

·

Stayed 4 nights

Spa was not functional There was no place to buy a magazine candy bar book aspirin a card or sunscreen Marble shower very slippery should put some skid strips down

10

Tammy

18 Sept 2025

·

Stayed 3 nights

Helpful and friendly staff. Excellent facilities.

8

ROBERT

11 Nov 2024

·

Stayed 1 night

Nice property, however was never informed on the major renovations being done

6

Inger

1 Jan 2022

·

Stayed 3 nights

Rooms were very clean, beds very comfortable. Pool has very little sun during wintertime, but water very warm.

8

Elizabeth

10 Oct 2024

·

Stayed 1 night

Lovely place, well maintained, even if some of the lobby furniture could use a refresh . Sadly the spa was closed. Staff was great. Room was quite lovely - not large but a very nice traditional bathroom with real marble and a TUB as well as a separate shower. Enjoyed spending the night here with my elderly aunt during the hurricane. p.s. don’t forget to hit the hotel bar for a very reasonable happy hour offering!

10

Amit

20 Aug 2025

·

Stayed 3 nights

Place was very well maintained and put together.

6

helen

24 Mar 2024

·

Stayed 1 night

Felt like a motel. Most of the perks, ie hotel robe, sleepers, shampoo were not available. Definitely subpar c/w prior years of the Ritz-carlton accommodations.

2

Lisa

21 Feb 2023

·

Stayed 2 nights

My least fav Ritz. Rooms were great and property in good shape but it was all the rest.

10

Steven

28 Jan 2025

·

Stayed 3 nights

Staff was attentive and property is first class.

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Cleanliness

Generally clean and well kept, with several reviews praising tidy rooms; however, a few cite dirty floors, missed housekeeping, or musty odors.

Related guest reviews

4

Michael

23 Aug 2023

·

Candidly , this is not to the caliber of a Ritz nor meets your expectations for a Ritz. The staff never showed any effort to accommodate simple request and in fact I felt they intentionally went out of their way to not accommodate. My room was not cleaned two days in a row. The beds are 2-3 star at best. The property is noisy between the adjacent construction site to the annoying and creepy drone flying the court yard daily with the emergency generator cycling daily. The bay view room is extend your head beyond the small uncomfortable deck and look at a sliver of a view between two buildings. Due to this stay , I would not book a Ritz ever again

10

Svetlana

19 Nov 2025

·

Stayed 1 night

Clean room, excellent and attentive staff

2

Jennifer

6 Jul 2025

·

Stayed 1 night

For the $$$ so disappointed! Dirty floors like a cheap motel / will never stay here again!

10

Paul

27 Mar 2023

·

Stayed 1 night

High standard and pleasant staff. Clean and well decorated room.

6

Inger

1 Jan 2022

·

Stayed 3 nights

Rooms were very clean, beds very comfortable. Pool has very little sun during wintertime, but water very warm.

4

Heather

26 Mar 2023

·

I like the little town within walking distance of the hotel. The hotel itself is dated, smells mildewy, and is very expensive. There seemed to be young ladies hanging around and older men traveling alone. Not a comfortable environment for a seasoned solo traveler. Not my cup of tea. If you are looking for a friendly, updated Hotel with a fun vibe look somewhere else.

10

Amit

20 Aug 2025

·

Stayed 3 nights

Place was very well maintained and put together.

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Rooms

Rooms vary from spacious suites with balconies and comfortable beds to stays affected by thin walls, traffic or construction noise, and disappointing bay views.

Related guest reviews

4

Michael

23 Aug 2023

·

Candidly , this is not to the caliber of a Ritz nor meets your expectations for a Ritz. The staff never showed any effort to accommodate simple request and in fact I felt they intentionally went out of their way to not accommodate. My room was not cleaned two days in a row. The beds are 2-3 star at best. The property is noisy between the adjacent construction site to the annoying and creepy drone flying the court yard daily with the emergency generator cycling daily. The bay view room is extend your head beyond the small uncomfortable deck and look at a sliver of a view between two buildings. Due to this stay , I would not book a Ritz ever again

2

conor

28 Sept 2025

·

Stayed 2 nights

The staff were professional. The room was noisy. The hotel is surrounded by busy roads. The pool is closed. No notification prior to check in. Alternative pool is a 20 minute car ride away. Sauna and steam room not available to hotel guests.

6

Christopher

24 Oct 2024

·

Stayed 4 nights

Walls way too thin in rooms

10

Paul

27 Mar 2023

·

Stayed 1 night

High standard and pleasant staff. Clean and well decorated room.

6

Inger

1 Jan 2022

·

Stayed 3 nights

Rooms were very clean, beds very comfortable. Pool has very little sun during wintertime, but water very warm.

10

Paul

17 Apr 2025

·

Stayed 5 nights

Big suite with two balconies and really high ceilings for about $800 a night. I thought it was a great deal. Easy walk to the charming village and its restaurants. Convenient to the baseball park and to Miami proper.

6

Frederick

13 Jul 2024

·

Stayed 3 nights

Room was not ready, gave us a room without a bay view and very noisy. Both traffic noise and kids shouting and bagging doirs at 6 am!

10

brook

8 Apr 2024

·

Stayed 1 night

Lovely staff and very comfy beds, great nights sleep

2

Lisa

21 Feb 2023

·

Stayed 2 nights

My least fav Ritz. Rooms were great and property in good shape but it was all the rest.

2

firas

17 Dec 2022

·

Stayed 1 night

I booked bay view for the view I got a room on the fifth floor on the bay side of the building without the bay view - so I ended up paying extra without the view requested. I have checked in on time and they claim they had no upper level rooms- I paid extra for nothing 👎

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Service

Staff are frequently described as friendly, attentive, and welcoming; however, some guests experienced check-in or billing mishaps and occasional unhelpful interactions.

Related guest reviews

10

Dr. MICHELLE

16 Oct 2025

·

Stayed 2 nights

My recent three-night stay at the Ritz-Carlton Coconut Grove was absolutely wonderful. From the moment I arrived, I was warmly welcomed and cared for by an exceptional team of employees who truly represent the spirit of the Ritz-Carlton. Upon arrival, Desmond took care of my car with great professionalism, and Steve, the bellman, assisted me with my luggage and ensured I was settled comfortably in my room. At the front desk, Christina provided one of the best check-in experiences I’ve ever had she went above and beyond to make sure I felt at home from the very start until the day I checked out. There was a small misunderstanding with one of the front desk agents, Lucas, regarding an additional night’s reservation I made through Expedia. Unfortunately, the interaction was disappointing as I felt dismissed and unacknowledged during our conversation. However, I want to sincerely thank Manager Garcia, who handled the situation with grace and professionalism. He immediately resolved the issue, offered a kind gesture with drinks and extra Marriott points, and made me feel truly valued again. During my stay, I also had the pleasure of dining at Isabelle’s Restaurant, where Franklin, my server, delivered top-tier service. The hostess and the rest of the staff were equally delightful, and the food was absolutely excellent. Aside from that one minor hiccup, my experience at this property was nothing short of exceptional.

10

Tammy

18 Sept 2025

·

Stayed 3 nights

Helpful and friendly staff. Excellent facilities.

6

Ramon X Alfonsin

3 Mar 2025

·

Stayed 1 night

Really bad customer service and very unprofessional front desk manager not being accountable of his own mistakes and not finding the right solutions

6

Frederick

13 Jul 2024

·

Stayed 3 nights

Room was not ready, gave us a room without a bay view and very noisy. Both traffic noise and kids shouting and bagging doirs at 6 am!

10

Kathryn

12 Sept 2025

·

Stayed 1 night

It was cozier than I expected, which was welcomed. The staff was warm, and I felt well taken care of.

4

Carter

4 Nov 2023

·

Stayed 1 night

My bill was all messed up. Charged for parking when no car. Didn’t even ask. Also charged for an upgraded room despite fact that I didn’t ask for it.

10

Lianie

25 Aug 2025

·

Stayed 4 nights

You get what you’re paying for at the Ritz, great people at front desk and Valet.

10

Tomas

23 Sept 2024

·

Stayed 3 nights

The personal was very good.

10

barbara

10 Jan 2024

·

Stayed 4 nights

The manager Amy was excellent and was so helpful during our check-in . This is the best hotel in Coconut Grove! Every hotel should have an “Amy” in management.

10

Steven

28 Jan 2025

·

Stayed 3 nights

Staff was attentive and property is first class.

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Location

Walkable to Cocowalk, restaurants, and local attractions, with convenient access to Miami and the ballpark; some guests noted traffic noise from busy roads.

Related guest reviews

2

conor

28 Sept 2025

·

Stayed 2 nights

The staff were professional. The room was noisy. The hotel is surrounded by busy roads. The pool is closed. No notification prior to check in. Alternative pool is a 20 minute car ride away. Sauna and steam room not available to hotel guests.

10

Rafael

4 Oct 2024

·

Stayed 5 nights

Best location in Miami. Walk to Sadelles for the best breakfast ever. And right across the street from Sadelles the best authentic japanese restaurant in Miami, Omakai. Walk to Cocowalk and the best deli in town, movies too.

10

Paul

17 Apr 2025

·

Stayed 5 nights

Big suite with two balconies and really high ceilings for about $800 a night. I thought it was a great deal. Easy walk to the charming village and its restaurants. Convenient to the baseball park and to Miami proper.

6

Frederick

13 Jul 2024

·

Stayed 3 nights

Room was not ready, gave us a room without a bay view and very noisy. Both traffic noise and kids shouting and bagging doirs at 6 am!

4

Heather

26 Mar 2023

·

I like the little town within walking distance of the hotel. The hotel itself is dated, smells mildewy, and is very expensive. There seemed to be young ladies hanging around and older men traveling alone. Not a comfortable environment for a seasoned solo traveler. Not my cup of tea. If you are looking for a friendly, updated Hotel with a fun vibe look somewhere else.

10

David L.

13 Sept 2023

·

Stayed 2 nights

Very nice, good location

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Dining

Limited feedback on on-site dining, but Isabelle’s and the hotel bar receive praise; many restaurants and cafes are within an easy walk.

Related guest reviews

10

Dr. MICHELLE

16 Oct 2025

·

Stayed 2 nights

My recent three-night stay at the Ritz-Carlton Coconut Grove was absolutely wonderful. From the moment I arrived, I was warmly welcomed and cared for by an exceptional team of employees who truly represent the spirit of the Ritz-Carlton. Upon arrival, Desmond took care of my car with great professionalism, and Steve, the bellman, assisted me with my luggage and ensured I was settled comfortably in my room. At the front desk, Christina provided one of the best check-in experiences I’ve ever had she went above and beyond to make sure I felt at home from the very start until the day I checked out. There was a small misunderstanding with one of the front desk agents, Lucas, regarding an additional night’s reservation I made through Expedia. Unfortunately, the interaction was disappointing as I felt dismissed and unacknowledged during our conversation. However, I want to sincerely thank Manager Garcia, who handled the situation with grace and professionalism. He immediately resolved the issue, offered a kind gesture with drinks and extra Marriott points, and made me feel truly valued again. During my stay, I also had the pleasure of dining at Isabelle’s Restaurant, where Franklin, my server, delivered top-tier service. The hostess and the rest of the staff were equally delightful, and the food was absolutely excellent. Aside from that one minor hiccup, my experience at this property was nothing short of exceptional.

8

Elizabeth

10 Oct 2024

·

Stayed 1 night

Lovely place, well maintained, even if some of the lobby furniture could use a refresh . Sadly the spa was closed. Staff was great. Room was quite lovely - not large but a very nice traditional bathroom with real marble and a TUB as well as a separate shower. Enjoyed spending the night here with my elderly aunt during the hurricane. p.s. don’t forget to hit the hotel bar for a very reasonable happy hour offering!

10

Rafael

4 Oct 2024

·

Stayed 5 nights

Best location in Miami. Walk to Sadelles for the best breakfast ever. And right across the street from Sadelles the best authentic japanese restaurant in Miami, Omakai. Walk to Cocowalk and the best deli in town, movies too.

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Month	Average price
January	US$816
February	US$856
March	US$846
April	US$801
May	US$818
June	US$608
July	US$519
August	US$441
September	US$559
October	US$504
November	US$582
December	US$739

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $547	16	17 $410	18 $491	19 $474
20 $474	21 $474	22 $446	23 $512	24 $1,258	25 $1,360	26
27 $541	28 $534	29 $559	30 $560

Su	Mo	Tu	We	Th	Fr	Sa
				1 $608	2 $664	3 $656
4 $597	5 $572	6 $617	7 $526	8 $591	9 $689	10 $666
11 $526	12 $619	13 $1,004	14 $3,706	15 $574	16 $687	17 $813
18 $532	19 $526	20 $532	21 $686	22 $897	23 $735	24 $811
25 $1,025	26 $830	27 $580	28 $579	29 $580	30 $616	31 $584

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Monthly average prices

About this property

Location

Room options

Room, 2 Double Beds, City View

Room, 2 Double Beds, Bay View (Mobility Hearing Access, Roll-In Shower)

Room, 1 King Bed, City View

Room, 2 Double Beds, Bay View

Suite, 1 Bedroom

Premium Room, 1 King Bed, City View

Premium Room, 2 Double Beds, City View

Room, 1 King Bed, Bay View

Room, 1 King Bed, City View (Mobility Accessible, Tub)

Executive Suite, 1 Bedroom, City View

Room, 1 King Bed, City View (Mobility Hearing Access, Roll-In Shower)

Room, 2 Double Beds, City View (Mobility Hearing Access, Roll-In Shower)

Executive Suite, 1 Bedroom, Balcony, Bay View

Premium Room, 1 King Bed, City View (Mobility Hearing Access, Roll-In Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about The Ritz-Carlton Coconut Grove, Miami

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