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Location
The Apartments by CAPITAL are situated in London, 4 km from the city center. The hotel is within walking distance from Sloane Square and from Saatchi Gallery, Buckingham Palace is 3 km away. The closest airport is London Heathrow Airport (LHR), located 24 km from the property.
Kitchen
Private Bathroom
Non-Smoking Rooms
En suite
TV
Express Check-In/Check-Out
Room details
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Room details
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Based on 273 verified reviews
Business
16%
Couple
34%
Family
30%
Group
7%
Solo
10%
AI-generated summary based on recent guest reviews
Across the reviews, The Apartments by CAPITAL earn consistent praise for their Chelsea location near transport, shops, and museums, but guests frequently report drawbacks such as uncomfortable mattresses (especially sofa beds), intermittent Wi-Fi, and confusing entry or communication issues.
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What guests think
Across the reviews, The Apartments by CAPITAL earn consistent praise for their Chelsea location near transport, shops, and museums, but guests frequently report drawbacks such as uncomfortable mattresses (especially sofa beds), intermittent Wi-Fi, and confusing entry or communication issues.
Many note the lack of an elevator and numerous stairs to upper units. Cleanliness and maintenance are mixed, with some clean, modern apartments but others arriving dusty, worn, or with limited kitchen equipment. Overall, expect a top location and simple self-catering stay tempered by variable comfort and service.
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AI-generated summary based on recent guest reviews
Facilities
Kitchens or kitchenettes are available but equipment is often limited or occasionally broken, and several guests reported TV channels not working. There is no elevator, so upper floors require climbing many stairs.
Related guest reviews
Guillaume
Mar 1, 2023
·
Stayed 4 nights
Adrian
Jul 21, 2023
·
Stayed 2 nights
Elise
Mar 29, 2023
·
Jennifer
Jul 28, 2023
·
Stayed 4 nights
Will
Dec 23, 2024
·
Stayed 4 nights
Janine
May 7, 2023
·
Stayed 2 nights
Carrie
Mar 20, 2023
·
Stayed 6 nights
Joachim
Jun 11, 2023
·
Stayed 4 nights
Kristen
Jul 7, 2023
·
Stayed 6 nights
Angelique
Jun 10, 2023
·
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AI-generated summary based on recent guest reviews
Cleanliness
Cleanliness is inconsistent: some apartments are clean, but multiple guests found dusty rooms, stained or unvacuumed carpets, or unmade/dirty beds. Wear and maintenance issues also recur, including broken fixtures or tired interiors.
Related guest reviews
Grégory
Apr 23, 2023
·
Stayed 7 nights
Eugene
Feb 11, 2023
·
Stayed 3 nights
Adrian
Jul 21, 2023
·
Stayed 2 nights
Paula
Jul 31, 2023
·
Victoria
Aug 2, 2023
·
Stayed 3 nights
Tracy
Dec 2, 2022
·
Stayed 2 nights
Danielle
Sep 14, 2023
·
Stayed 9 nights
Daniel
Jul 23, 2023
·
Stayed 6 nights
Janine
May 7, 2023
·
Stayed 2 nights
Carrie
Mar 20, 2023
·
Stayed 6 nights
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AI-generated summary based on recent guest reviews
Rooms
Room sizes vary from spacious to quite tight, and mattresses, especially sofa beds, are often hard or uncomfortable. Wi-Fi reliability is mixed, and some layouts or showers feel cramped.
Related guest reviews
Sam
Jul 10, 2023
·
Stayed 2 nights
Vincent
Jan 19, 2023
·
Paula
Jul 31, 2023
·
Jennifer
Jul 28, 2023
·
Stayed 4 nights
Danielle
Sep 14, 2023
·
Stayed 9 nights
Will
Dec 23, 2024
·
Stayed 4 nights
Carrie
Mar 20, 2023
·
Stayed 6 nights
Angelique
Jun 10, 2023
·
JOUANNO
Jan 3, 2025
·
Stayed 4 nights
Michael
Oct 21, 2024
·
Stayed 4 nights
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AI-generated summary based on recent guest reviews
Service
Service responsiveness is inconsistent: several guests struggled with access codes or unreturned messages, while others received quick help and flexible luggage arrangements. Communication around issues and check-in instructions is a recurring weak point.
Related guest reviews
Mercedes
Jan 2, 2023
·
Stayed 19,357 nights
Victoria
Aug 2, 2023
·
Stayed 3 nights
Elise
Mar 29, 2023
·
Caroline
Aug 25, 2023
·
Stayed 4 nights
Tracy
Dec 2, 2022
·
Stayed 2 nights
Danielle
Sep 14, 2023
·
Stayed 9 nights
Will
Dec 23, 2024
·
Stayed 4 nights
Janine
May 7, 2023
·
Stayed 2 nights
Angelique
Jun 10, 2023
·
Lesley
Jan 7, 2023
·
Stayed 19,363 nights
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AI-generated summary based on recent guest reviews
Location
Excellent Chelsea location on a quiet, safe street near Sloane Square, Kings Road, shops, and public transport. Walkable to museums and other central attractions.
Related guest reviews
Mercedes
Jan 2, 2023
·
Stayed 19,357 nights
david
May 4, 2023
·
Stayed 4 nights
Marbe
Jan 9, 2023
·
Stayed 19,365 nights
Paula
Jul 31, 2023
·
Eugene
Dec 1, 2022
·
Stayed 19,326 nights
Daniel
Jul 23, 2023
·
Stayed 6 nights
Will
Dec 23, 2024
·
Stayed 4 nights
Kristen
Jul 7, 2023
·
Stayed 6 nights
Francesca
Dec 7, 2022
·
Stayed 3 nights
Liesl
Oct 21, 2024
·
Stayed 2 nights
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AI-generated summary based on recent guest reviews
Dining
Not enough information in reviews.
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AI-generated summary based on recent guest reviews
Elise
Mar 29, 2023
·
Carrie
Mar 20, 2023
·
Stayed 6 nights
Eugene
Feb 11, 2023
·
Stayed 3 nights
Vincent
Jan 19, 2023
·
Check-in
Check-out
Check-in from 15:00
Before 11:00
Check-in is at 15:00 and check-out is at 11:00. Early or late check-in/check-out availability is not specified.
The Apartments by CAPITAL are situated in London, 4 km from the city center, within walking distance from Sloane Square and Saatchi Gallery, and 3 km from Buckingham Palace. The closest airport is London Heathrow Airport (LHR), located 24 km from the property.
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Popular amenities
Kitchen
Private Bathroom
Non-Smoking Rooms
En suite
TV
Express Check-In/Check-Out
General
Non-Smoking Rooms
Kitchen
TV
En suite
Private Bathroom
Services
Express Check-In/Check-Out
Self Laundry
Internet
Free Wi-Fi