Aldgate Flats

Helpful check-in and clean apartment.

VERY NICE

The room was not at all as described. It was very tiny for a family of six. The TV had very bad connection. When I reached out to the host she said she would send someone and never did. The location was fine, but very small and limited space.

From being given the wrong adress to turning up to find our promised 3 bedroom family condo was actually a 2 bedroom apartment, this was the worst experience I've had with hotels.com. The host couldn't change our room as apparently there are no 3 bedroom options even though that's what's stated on my booking confirmation. The apartment itself was far from dated and actually dangerous, with wires hanging out all over the place, including where each of the smoke alarms should have been (not sure this is even legal)! It smelt like sewage and was full of holes, damage, bodged furnishings, stained furniture, and even mold!

The commendation is in a very local area. U have to arrive the place then let the staff know. Then the staff will pick you up on the street then take you to the apartment. The apartment small, using a digital password lock for the door lock. In midnight, when my neighbor is back, I’m not sure if they were opening my lock or their lock since our door is so close, feeling unsafe. We’ve booked 3 nights, but we couldn’t stand it and moved to another place on the second day.