Palacina The Residence & The Suites
From
$163
/ night
Select dates to see prices and availability
From
$163
/ night
About this property
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a steam room. Additional amenities at this hotel include complimentary wi...
Amenities
Pamper yourself with onsite massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business amenities
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 3 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at Palacina Bistro, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Treat yourself to a stay in one of the 28 individually decorated guestrooms, featuring fireplaces and flat-screen televisions. Kitchenettes are outfitted with refrigerators, stovetops, and microwaves. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Conveniences include phones, as well as laptop-compatible safes and desks.
Location
With a stay at Palacina The Residence & The Suites in Nairobi (Kilimani), you'll be within a 15-minute drive of Nairobi National Park and Yaya Centre. This luxury hotel is 9.7 mi (15.6 km) from Thika Road Mall and 1.1 mi (1.8 km) from Lucky 8 Casino.
What's nearby
Yaya Centre(1 miles)
Lucky 8 Casino(1.1 miles)
Nairobi Hospital(1.6 miles)
Prestige Plaza(1.7 miles)
Royal Nairobi Golf Club(1.9 miles)
Uhuru Park(2 miles)
Arboretum(2.1 miles)
Central Park(2.2 miles)
Nairobi Gallery(2.3 miles)
Kenya Railway Golf Club(2.4 miles)
Teleposta Towers(2.4 miles)
Jeevanjee Gardens(2.5 miles)
City Market(2.6 miles)
Kenyatta Mausoleum(2.6 miles)
University of Nairobi(2.7 miles)
Nairobi (WIL-Wilson)(3.8 miles)
Jomo Kenyatta Intl. Airport (NBO)(12.3 miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Location
Kilimani Area, Kitale Lane, off Dennis Pritt Road, Kilimani, Nairobi, Kenya
Yaya Centre (1 miles)
Lucky 8 Casino (1.1 miles)
Nairobi Hospital (1.6 miles)
Prestige Plaza (1.7 miles)
Royal Nairobi Golf Club (1.9 miles)
Uhuru Park (2 miles)
Room options
11
Palacina Suite
Room details
2 Twin Beds
Sleeps 2
753 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)Fireplace
14
Executive 01 Bedroom Residence
Room details
2 Twin Beds
Sleeps 2
646 ft²
Wi-Fi (Free)Rollaway or Extra Beds (Free)KitchenetteFireplace
8
Executive 03 Bedroom Residence
Room details
6× Twin Beds
Sleeps 6
646 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)Fireplace
8
Penthouse 02 Bedroom Residence
Room details
4× Twin Beds
Sleeps 4
1561 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)Fireplace
7
Penthouse Suite
Room details
3× Twin Beds
Sleeps 3
1615 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)Fireplace
9
Palacina 01 Bedroom Residence
Room details
2 Twin Beds
Sleeps 2
753 ft²
Wi-Fi (Free)Rollaway or Extra Beds (Free)KitchenetteFireplace
12
Business Studio, 1 Bedroom
Room details
1 King Bed
Sleeps 2
807 ft²
Wi-Fi (Free)Rollaway or Extra Beds (Free)KitchenetteFireplace
10
Executive 02 Bedroom Residence
Room details
1 Queen Bed
and 1 Twin Bed
Sleeps 3
646 ft²
Air ConditioningWi-Fi (Free)Rollaway or Extra Beds (Free)Fireplace
Guest reviews of Palacina The Residence & The Suites
9.3
Superb
Based on 347 verified reviews
Who stays here?
Business
32%
Couple
36%
Family
14%
Group
11%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
Travellers praise Palacina The Residence & The Suites for its tranquil, garden-like setting, exceptionally friendly staff, and spacious, comfortable rooms, often describing it as a peaceful oasis that feels safe and welcoming within a convenient Nairobi location.
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What guests think
Travellers praise Palacina The Residence & The Suites for its tranquil, garden-like setting, exceptionally friendly staff, and spacious, comfortable rooms, often describing it as a peaceful oasis that feels safe and welcoming within a convenient Nairobi location.
Facilities consistently impress, with a beautiful pool—including an indoor lap option—a well-equipped gym, serene gardens, and free laundry. Breakfast and overall food quality are praised, though several guests find the menu limited for longer stays and vegetarian/vegan choices, and a few report spotty Wi‑Fi. Expect a calm, upscale boutique stay with warm service.
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AI-generated summary based on recent guest reviews
Facilities
Guests highlight attractive pools (including an indoor lap pool), a well-equipped gym, serene gardens, and convenient free laundry facilities.
Related guest reviews
10
Paul
Mar 20, 2023
·
Stayed 3 nights
An absolutely amazing hotel in Nairobi. Very good service. You are made to feel welcome and special by the staff. There is an amazing garden with a pool and also an indoor lap pool for swimming in. We are there twice and the food was very high quality. Breakfast chef even cooked us an early breakfast on the day of departure.
An absolutely amazing hotel in Nairobi. Very good service. You are made to feel welcome and special by the staff. There is an amazing garden with a pool and also an indoor lap pool for swimming in. We are there twice and the food was very high quality. Breakfast chef even cooked us an early breakfast on the day of departure.
10
Christina
Jun 12, 2023
·
The food, ambiance and service at the restaurant were excellent! My apartment was clean and comfortable. The garden setting was very enjoyable. Staff were very helpful and friendly. Free laundry facilities were appreciated.
The food, ambiance and service at the restaurant were excellent! My apartment was clean and comfortable. The garden setting was very enjoyable. Staff were very helpful and friendly. Free laundry facilities were appreciated.
10
Karen
Sep 30, 2023
·
Stayed 3 nights
Drivers were amazing, will take you wherever you want. Special thanks to Felix for taking good care of me while shopping. The indoor pool is beautiful and warm. Best of all is the resident tortoise. She was entertaining. Thanks for a great stay.
Drivers were amazing, will take you wherever you want. Special thanks to Felix for taking good care of me while shopping. The indoor pool is beautiful and warm. Best of all is the resident tortoise. She was entertaining. Thanks for a great stay.
10
Carlton
Oct 29, 2025
·
Stayed 2 nights
Pool aesthetics were beautiful, clean, towels available, as well as a phone. Gym was well equipped with a variety of options. Top notch!
Pool aesthetics were beautiful, clean, towels available, as well as a phone. Gym was well equipped with a variety of options. Top notch!
10
Kay
Jan 2, 2025
·
Stayed 8 nights
We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
10
Joseph
Jul 20, 2025
·
Stayed 2 nights
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
10
David
Sep 7, 2025
·
Stayed 2 nights
This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations with driver David.
This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations with driver David.
10
Rebecka
Sep 24, 2024
·
Stayed 8 nights
This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
10
Joanna
Nov 15, 2023
·
Stayed 1 night
Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
10
Doneshia
Jul 5, 2022
·
Stayed 2 nights
This is y second time at the property and I absolutely loved it. They upgraded our rooms. Everything there is perfect, and there is free laundry.
This is y second time at the property and I absolutely loved it. They upgraded our rooms. Everything there is perfect, and there is free laundry.
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AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently describe rooms and common areas as very clean and well kept; housekeeping is attentive. One guest reported lapses on arrival, which appears isolated.
Related guest reviews
10
Christina
Jun 12, 2023
·
The food, ambiance and service at the restaurant were excellent! My apartment was clean and comfortable. The garden setting was very enjoyable. Staff were very helpful and friendly. Free laundry facilities were appreciated.
The food, ambiance and service at the restaurant were excellent! My apartment was clean and comfortable. The garden setting was very enjoyable. Staff were very helpful and friendly. Free laundry facilities were appreciated.
10
Carlton
Oct 29, 2025
·
Stayed 2 nights
Pool aesthetics were beautiful, clean, towels available, as well as a phone. Gym was well equipped with a variety of options. Top notch!
Pool aesthetics were beautiful, clean, towels available, as well as a phone. Gym was well equipped with a variety of options. Top notch!
10
Joseph
Jul 20, 2025
·
Stayed 2 nights
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
10
Brenda
Jun 9, 2024
·
Stayed 3 nights
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
10
Mary
Nov 8, 2025
·
Stayed 1 night
Room was very clean, with adequate amenities and tastefully furnished
Room was very clean, with adequate amenities and tastefully furnished
4
Christine
Nov 21, 2022
·
Stayed 2 nights
It’s listed as a 5 star resort. However, there was used cups with old tea bags still inside placed in the cupboard, the tv barely worked and when it did only had like 10 channels, no room service past 9pm so nothing to have after a long journey and arriving hungry, I had to request simple things like a blow dryer. The shampoo and soaps had been already half used. There were no robes or anything that made it feel like a “5 star” resort. It’s a decent place but not somewhere I would stay again if looking for a luxury getaway.
It’s listed as a 5 star resort. However, there was used cups with old tea bags still inside placed in the cupboard, the tv barely worked and when it did only had like 10 channels, no room service past 9pm so nothing to have after a long journey and arriving hungry, I had to request simple things like a blow dryer. The shampoo and soaps had been already half used. There were no robes or anything that made it feel like a “5 star” resort. It’s a decent place but not somewhere I would stay again if looking for a luxury getaway.
10
Kessa Alissa
Dec 13, 2022
·
The staff was amazing! Not one negative encounter! Front desk staff were welcoming and so was kitchen staff, particularly Ms. Lydia and Chef! The omelettes in the morning were tasty. Would like to see more of a variety menu for longer stays or all inclusive option, but otherwise, this hotel was nothing short of a great experience! Hotel was cozy, beds very comfortable. Rooms immaculate and super clean! We truly enjoyed our stay! Thank you Palicina staff as well as their sister company African Tours Safari for an amazing birthday trip, tour and Safari organization thoughtfulness throughout our trip!
The staff was amazing! Not one negative encounter! Front desk staff were welcoming and so was kitchen staff, particularly Ms. Lydia and Chef! The omelettes in the morning were tasty. Would like to see more of a variety menu for longer stays or all inclusive option, but otherwise, this hotel was nothing short of a great experience! Hotel was cozy, beds very comfortable. Rooms immaculate and super clean! We truly enjoyed our stay! Thank you Palicina staff as well as their sister company African Tours Safari for an amazing birthday trip, tour and Safari organization thoughtfulness throughout our trip!
10
Diann
Feb 24, 2026
·
Stayed 3 nights
Our room was great. Very clean and centrally located. The staff was very friendly and helpful. We felt very safe and well taken care of. The property was very well maintained and very quiet and inviting.
Our room was great. Very clean and centrally located. The staff was very friendly and helpful. We felt very safe and well taken care of. The property was very well maintained and very quiet and inviting.
10
Rakesh
Oct 16, 2023
·
Stayed 2 nights
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
10
Mary
Mar 7, 2025
·
Stayed 5 nights
Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are spacious, comfortable, and tastefully furnished—many with balconies or garden views—and generally quiet. A few guests noted dated elements or limited TV channels, and some experienced spotty Wi‑Fi.
Related guest reviews
10
Rakesh
Oct 16, 2023
·
Stayed 1 night
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
10
Kelly
Apr 24, 2023
·
Stayed 2 nights
My stay at the Palacina was phenomenal! The staff all went above and beyond to make me feel comfortable and welcome! The room was incredibly spacious- with a separate kitchen and sitting room, large closet, peaceful bedroom, and well equipped bathroom! Will definitely return!
My stay at the Palacina was phenomenal! The staff all went above and beyond to make me feel comfortable and welcome! The room was incredibly spacious- with a separate kitchen and sitting room, large closet, peaceful bedroom, and well equipped bathroom! Will definitely return!
10
David
Sep 7, 2025
·
Stayed 2 nights
This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations with driver David.
This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations with driver David.
8
Rita
Dec 30, 2022
·
Stayed 19,355 nights
Really good food. Beautiful green outdoor area. Helpful staff. The rooms are slightly outdated.
Really good food. Beautiful green outdoor area. Helpful staff. The rooms are slightly outdated.
8
Catherine
Mar 14, 2023
·
Stayed 6 nights
Great staff, gorgeous rooms (though stoves are old and dated), lovely breakfast. Menu boring and could do with more variety
Great staff, gorgeous rooms (though stoves are old and dated), lovely breakfast. Menu boring and could do with more variety
10
Deborah
Aug 18, 2025
·
Stayed 4 nights
The hotel is beautiful and our room was lovely. We had a great king size canopy bed with nice linens and mosquito netting. We also had a living room and balcony overlooking a lush garden. The restaurant is nicely appointed but lacks a bit for lunch and dinner, however the breakfast is quite good with so many fresh fruits and made to order omelets. Very nice and safe location.
The hotel is beautiful and our room was lovely. We had a great king size canopy bed with nice linens and mosquito netting. We also had a living room and balcony overlooking a lush garden. The restaurant is nicely appointed but lacks a bit for lunch and dinner, however the breakfast is quite good with so many fresh fruits and made to order omelets. Very nice and safe location.
4
Christine
Nov 21, 2022
·
Stayed 2 nights
It’s listed as a 5 star resort. However, there was used cups with old tea bags still inside placed in the cupboard, the tv barely worked and when it did only had like 10 channels, no room service past 9pm so nothing to have after a long journey and arriving hungry, I had to request simple things like a blow dryer. The shampoo and soaps had been already half used. There were no robes or anything that made it feel like a “5 star” resort. It’s a decent place but not somewhere I would stay again if looking for a luxury getaway.
It’s listed as a 5 star resort. However, there was used cups with old tea bags still inside placed in the cupboard, the tv barely worked and when it did only had like 10 channels, no room service past 9pm so nothing to have after a long journey and arriving hungry, I had to request simple things like a blow dryer. The shampoo and soaps had been already half used. There were no robes or anything that made it feel like a “5 star” resort. It’s a decent place but not somewhere I would stay again if looking for a luxury getaway.
10
Diann
Feb 24, 2026
·
Stayed 3 nights
Our room was great. Very clean and centrally located. The staff was very friendly and helpful. We felt very safe and well taken care of. The property was very well maintained and very quiet and inviting.
Our room was great. Very clean and centrally located. The staff was very friendly and helpful. We felt very safe and well taken care of. The property was very well maintained and very quiet and inviting.
10
Rakesh
Oct 16, 2023
·
Stayed 2 nights
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
10
Bradley
Jul 22, 2023
·
Stayed 1 night
Palacina is a delightful luxury boutique hotel! Enter the security gate and you are in a peaceful garden with comfortable seating and dining on the porch. Our suite was enormous and luxurious with a comfortable bed and a balcony with additional seating overlooking the gardens. The food and staff are all wonderful and when I return to Nairobi I will definitely stay here again. I highly recommend Palacina.
Palacina is a delightful luxury boutique hotel! Enter the security gate and you are in a peaceful garden with comfortable seating and dining on the porch. Our suite was enormous and luxurious with a comfortable bed and a balcony with additional seating overlooking the gardens. The food and staff are all wonderful and when I return to Nairobi I will definitely stay here again. I highly recommend Palacina.
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AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, attentive, and proactive, with smooth check‑in/out and helpful transport support; several staff are commended by name.
Related guest reviews
10
Paul
Mar 20, 2023
·
Stayed 3 nights
An absolutely amazing hotel in Nairobi. Very good service. You are made to feel welcome and special by the staff. There is an amazing garden with a pool and also an indoor lap pool for swimming in. We are there twice and the food was very high quality. Breakfast chef even cooked us an early breakfast on the day of departure.
An absolutely amazing hotel in Nairobi. Very good service. You are made to feel welcome and special by the staff. There is an amazing garden with a pool and also an indoor lap pool for swimming in. We are there twice and the food was very high quality. Breakfast chef even cooked us an early breakfast on the day of departure.
10
Deborah Yarbrough
Jun 6, 2025
·
Stayed 1 night
Outstanding Guest services from EVERYONE. The entire staff was polite, attentive, helpful, beautiful smiles. They provided information as needed, directions, suggestions and anything else We needed. They accommodations were wonderful, access to food, transportation was only a few steps away. I felt relaxed and very happy & safe.
Outstanding Guest services from EVERYONE. The entire staff was polite, attentive, helpful, beautiful smiles. They provided information as needed, directions, suggestions and anything else We needed. They accommodations were wonderful, access to food, transportation was only a few steps away. I felt relaxed and very happy & safe.
10
KennethL
Aug 12, 2025
·
Stayed 10 nights
The staff was very helpful in all aspects if anything was needed or if there was any problem they were on the job wuickly to remedy the situation... great place to stay..
The staff was very helpful in all aspects if anything was needed or if there was any problem they were on the job wuickly to remedy the situation... great place to stay..
10
David
Sep 7, 2025
·
Stayed 2 nights
This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations with driver David.
This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations with driver David.
10
Denise
Feb 20, 2024
·
Stayed 2 nights
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
10
Ann
Jan 14, 2025
·
Stayed 3 nights
Love this hotel, was last there in 2020. Food great, staff top class, best place to stay.
Love this hotel, was last there in 2020. Food great, staff top class, best place to stay.
10
Lindsey
Nov 15, 2023
·
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!
10
Diann
Feb 24, 2026
·
Stayed 3 nights
Our room was great. Very clean and centrally located. The staff was very friendly and helpful. We felt very safe and well taken care of. The property was very well maintained and very quiet and inviting.
Our room was great. Very clean and centrally located. The staff was very friendly and helpful. We felt very safe and well taken care of. The property was very well maintained and very quiet and inviting.
10
Yem
Jun 9, 2024
·
Stayed 9 nights
Amazing staff and amazing service.
Amazing staff and amazing service.
10
Mary
Mar 7, 2025
·
Stayed 5 nights
Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
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AI-generated summary based on recent guest reviews
Location
Guests note a safe, quiet, and convenient setting in Nairobi, with some dining and services within a short walk.
Related guest reviews
10
Rohit
Jul 21, 2025
·
Stayed 2 nights
This is an excellent hotel in a safe area of Nairobi It is tastefully decorated with large well decorated rooms. The staff was proper I will stay there again
This is an excellent hotel in a safe area of Nairobi It is tastefully decorated with large well decorated rooms. The staff was proper I will stay there again
10
Hugh
Mar 9, 2025
·
Stayed 1 night
A lovely quiet oasis
A lovely quiet oasis
10
Deborah Yarbrough
Jun 6, 2025
·
Stayed 1 night
Outstanding Guest services from EVERYONE. The entire staff was polite, attentive, helpful, beautiful smiles. They provided information as needed, directions, suggestions and anything else We needed. They accommodations were wonderful, access to food, transportation was only a few steps away. I felt relaxed and very happy & safe.
Outstanding Guest services from EVERYONE. The entire staff was polite, attentive, helpful, beautiful smiles. They provided information as needed, directions, suggestions and anything else We needed. They accommodations were wonderful, access to food, transportation was only a few steps away. I felt relaxed and very happy & safe.
10
Joseph
Jul 20, 2025
·
Stayed 2 nights
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
10
Denise
Feb 20, 2024
·
Stayed 2 nights
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
Palacina is lovely. Staff goes above & beyond to make sure your experience is confortable. Manager Andrea customer service is outstanding, solving an issue I had on my very 1st night with them, She made sure I was happy & confortable. All reception staff is friendly as well as the kitchen. I enjoyed my Breakfast and my lovely last dinner at the property with them. Rooms are peaceful, spacious & well decorated. Location is great too. Indoor pool is lush. Thank you team, I will be gladly coming back. Much Love. Denise & Olivia
10
Deborah
Aug 18, 2025
·
Stayed 4 nights
The hotel is beautiful and our room was lovely. We had a great king size canopy bed with nice linens and mosquito netting. We also had a living room and balcony overlooking a lush garden. The restaurant is nicely appointed but lacks a bit for lunch and dinner, however the breakfast is quite good with so many fresh fruits and made to order omelets. Very nice and safe location.
The hotel is beautiful and our room was lovely. We had a great king size canopy bed with nice linens and mosquito netting. We also had a living room and balcony overlooking a lush garden. The restaurant is nicely appointed but lacks a bit for lunch and dinner, however the breakfast is quite good with so many fresh fruits and made to order omelets. Very nice and safe location.
10
Lindsey
Nov 15, 2023
·
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!
Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!
10
Diann
Feb 24, 2026
·
Stayed 3 nights
Our room was great. Very clean and centrally located. The staff was very friendly and helpful. We felt very safe and well taken care of. The property was very well maintained and very quiet and inviting.
Our room was great. Very clean and centrally located. The staff was very friendly and helpful. We felt very safe and well taken care of. The property was very well maintained and very quiet and inviting.
10
Denise
Oct 4, 2025
·
Stayed 4 nights
Lovely Palacine. Great staff, beautiful rooms, yummy breakfast. Great location . Thank you
Lovely Palacine. Great staff, beautiful rooms, yummy breakfast. Great location . Thank you
10
Mary
Mar 7, 2025
·
Stayed 5 nights
Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
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AI-generated summary based on recent guest reviews
Dining
Breakfast and restaurant dishes receive strong praise for taste and quality. Multiple reviews cite limited menu variety, especially for vegetarian and vegan options.
Related guest reviews
10
Paul
Mar 20, 2023
·
Stayed 3 nights
An absolutely amazing hotel in Nairobi. Very good service. You are made to feel welcome and special by the staff. There is an amazing garden with a pool and also an indoor lap pool for swimming in. We are there twice and the food was very high quality. Breakfast chef even cooked us an early breakfast on the day of departure.
An absolutely amazing hotel in Nairobi. Very good service. You are made to feel welcome and special by the staff. There is an amazing garden with a pool and also an indoor lap pool for swimming in. We are there twice and the food was very high quality. Breakfast chef even cooked us an early breakfast on the day of departure.
10
Rakesh
Oct 16, 2023
·
Stayed 1 night
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
10
Joseph
Jul 20, 2025
·
Stayed 2 nights
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
This hotel is amazing! Everything from the big, fluffy white towels and crisp, clean white sheets to the wide array of tasty food they served for breakfast, everything was wonderful! The property was beautiful! I forgot I was in the middle of a busy city and felt like I was in a small oasis surrounded by the lush palm trees and vibrant landscaping. Every single staff member we came across was exceedingly kind and went out of their way to help however they could. They all welcomed us each day with a wide smile and a kind word. The amenities such as the pool and the fitness center were well kept and had everything we needed. We were able to utilize the small kitchen and the nearby grocery store to supplement some of our meals during our stay. I highly recommend this place! You won’t be disappointed! Choose Palacina and feel the sweet Kenyan hospitality!
10
Brenda
Jun 9, 2024
·
Stayed 3 nights
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
10
Davide Adams
May 22, 2023
·
Stayed 1 night
Les studios sont très beaux et confortables, équipé avec tout ce qu'il faut pour passer un beau séjour. Le personnel est serviable et gentil. Pas trop de variétés de plats au restaurant par contre, mais les repas étaient bons. Le buffet du petit déjeuner est correct.
Les studios sont très beaux et confortables, équipé avec tout ce qu'il faut pour passer un beau séjour. Le personnel est serviable et gentil. Pas trop de variétés de plats au restaurant par contre, mais les repas étaient bons. Le buffet du petit déjeuner est correct.
10
David
Dec 23, 2024
·
Stayed 2 nights
Fantastic property and attentive staff. Enjoyed the breakfast each day and lunch/dinner options were excellent.
Fantastic property and attentive staff. Enjoyed the breakfast each day and lunch/dinner options were excellent.
8
Catherine
Mar 14, 2023
·
Stayed 6 nights
Great staff, gorgeous rooms (though stoves are old and dated), lovely breakfast. Menu boring and could do with more variety
Great staff, gorgeous rooms (though stoves are old and dated), lovely breakfast. Menu boring and could do with more variety
10
Deborah
Aug 18, 2025
·
Stayed 4 nights
The hotel is beautiful and our room was lovely. We had a great king size canopy bed with nice linens and mosquito netting. We also had a living room and balcony overlooking a lush garden. The restaurant is nicely appointed but lacks a bit for lunch and dinner, however the breakfast is quite good with so many fresh fruits and made to order omelets. Very nice and safe location.
The hotel is beautiful and our room was lovely. We had a great king size canopy bed with nice linens and mosquito netting. We also had a living room and balcony overlooking a lush garden. The restaurant is nicely appointed but lacks a bit for lunch and dinner, however the breakfast is quite good with so many fresh fruits and made to order omelets. Very nice and safe location.
10
Rakesh
Oct 28, 2024
·
Stayed 1 night
Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
10
Rakesh
Oct 16, 2023
·
Stayed 2 nights
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
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AI-generated summary based on recent guest reviews
10
Eliora
Jun 9, 2026
·
Stayed 2 nights
This property is AMAZING! The staff makes you feel welcome from the time that you arrive until the time that you leave. Samson was a big part of why our stay was smooth and seamless. The breakfast is phenomenal. I’ll definitely stay here every time that I am in Nairobi, Kenya.
This property is AMAZING! The staff makes you feel welcome from the time that you arrive until the time that you leave. Samson was a big part of why our stay was smooth and seamless. The breakfast is phenomenal. I’ll definitely stay here every time that I am in Nairobi, Kenya.
10
Hubert
Jun 2, 2026
·
Stayed 7 nights
This was perhaps one of the best places I have ever been to in Africa. Thoughtful staff and a wonderful property. Truly top-notch!
This was perhaps one of the best places I have ever been to in Africa. Thoughtful staff and a wonderful property. Truly top-notch!
10
Diann
Feb 24, 2026
·
Stayed 3 nights
Our room was great. Very clean and centrally located. The staff was very friendly and helpful. We felt very safe and well taken care of. The property was very well maintained and very quiet and inviting.
Our room was great. Very clean and centrally located. The staff was very friendly and helpful. We felt very safe and well taken care of. The property was very well maintained and very quiet and inviting.
8
Linda
Feb 22, 2026
·
Stayed 3 nights
Room was nice but air conditioning did not work, moved to a new room same concern. Too many stairs if you are older
Room was nice but air conditioning did not work, moved to a new room same concern. Too many stairs if you are older
8
Tieraona
Jan 22, 2026
·
Stayed 2 nights
Beautiful
Beautiful
FAQs about Palacina The Residence & The Suites
Is parking available at the property?
Yes, free self-parking is available on-site.
Is breakfast offered at the hotel?
Breakfast is available, and guests can enjoy breakfast in the room. Specific details about the type of breakfast and serving hours are not provided.
Are pets allowed at the hotel?
No pets and no service animals are allowed at this property.
What are the check-in and check-out times?
Check-in is from 12:00 PM to 11:00 PM, and check-out is until 10:30 AM. Early or late check-in/check-out may be available upon request, subject to availability.
Are airport shuttle services available?
Yes, a roundtrip airport shuttle is provided for a surcharge of USD 50.00 per vehicle (one-way) and is available 24 hours.
What accessibility features does the hotel offer?
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility features are not provided.
Where is the hotel located in relation to nearby attractions?
The hotel is located in the Kilimani area of Nairobi, within a 15-minute drive of Nairobi National Park and the United Nations Office at Nairobi. It is approximately 1 mile from Yaya Centre and 12.3 miles from Jomo Kenyatta International Airport.
Does the hotel have a swimming pool?
Yes, the hotel features both indoor and outdoor swimming pools, including an outdoor heated pool. Operational hours and seasonal availability are not specified.
What are the hotel's policies regarding children?
Children are allowed at the property. Specific details about the minimum age for children to stay for free are not provided.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-20: 147.32994268017578USD
- 2026-09-21: 159.19937612936403USD
- 2026-09-22: 147.31426977383424USD
- 2026-09-23: 159.21504903570556USD
- 2026-09-24: 147.31426977383424USD
- 2026-09-25: 159.2072038267212USD
- 2026-09-26: 147.30642456484986USD
- 2026-09-27: 147.30642456484986USD
- 2026-09-28: 177.91998855670167USD
- 2026-09-29: 159.24637733676147USD
- 2026-09-30: 164.57453507431032USD
- 2026-10-01: 159.28555084680175USD
- 2026-10-02: 159.2072038267212USD
- 2026-10-03: 159.24637733676147USD
- 2026-10-04: 177.91998855670167USD
- 2026-10-05: 147.32994268017578USD
- 2026-10-06: 147.32209747119143USD
- 2026-10-07: 191.71689178823854USD
- 2026-10-08: 147.31426977383424USD
- 2026-10-09: 147.32994268017578USD
- 2026-10-10: 147.32209747119143USD
- 2026-10-11: 164.57453507431032USD
- 2026-10-12: 164.57453507431032USD
- 2026-10-13: 147.32994268017578USD
- 2026-10-14: 159.2072038267212USD
- 2026-10-15: 147.32209747119143USD
- 2026-10-16: 164.57453507431032USD
- 2026-10-17: 147.31426977383424USD
- 2026-10-18: 164.49420924035644USD
- 2026-10-19: 147.31426977383424USD
- 2026-10-20: 147.32994268017578USD
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 159.22287673306275USD
- 2026-10-24: 164.57453507431032USD
- 2026-10-25: 147.32994268017578USD
- 2026-10-26: 164.587913957489USD
- 2026-10-27: NO DATA
- 2026-10-28: 147.32994268017578USD
- 2026-10-29: 164.57420235339356USD
- 2026-10-30: 147.30642456484986USD
- 2026-10-31: 147.30642456484986USD
- 2026-11-01: 186.8843831468811USD
- 2026-11-02: 186.8843831468811USD
- 2026-11-03: 147.30642456484986USD
- 2026-11-04: 147.31426977383424USD
- 2026-11-05: 187.08711525494385USD
- 2026-11-06: 147.30642456484986USD
- 2026-11-07: 164.59299232937622USD
- 2026-11-08: 145.7865116380768USD
- 2026-11-09: 147.30642456484986USD
- 2026-11-10: 164.47351049700927USD
- 2026-11-11: NO DATA
- 2026-11-12: 186.8843831468811USD
- 2026-11-13: 208.41475366964724USD
- 2026-11-14: 147.34051970300294USD
- 2026-11-15: 208.41475366964724USD
- 2026-11-16: NO DATA
- 2026-11-17: 186.8843831468811USD
- 2026-11-18: NO DATA
- 2026-11-19: 147.32489933154298USD
- 2026-11-20: 147.32209747119143USD
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- No pets and no service animals are allowed at this property.
- Airport shuttle fee: USD 50.00 per vehicle (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business Center
Room Service
Services
Business Center
Tour Desk
Dry Cleaning
Housekeeping
Banquet Facilities
Currency Exchange
Safe-Deposit Box
Luggage Storage
Designated Smoking Area
Express Check-In/Check-Out
Self Laundry
24-Hour Front Desk
Concierge Services
General
Room Service
Restaurant
Non-Smoking Rooms
Steam Room
Massage
Body Treatments
Facial Treatments
Packed Lunches
Breakfast in the Room
Family Room
Beach Sun Loungers
Fence Around Pool
Snack Bar/Deli
Activities
Swimming pool
Garden
Golf Course (nearby)
Pool Indoor
Pool Outdoor
Outdoor heated pool
Live Music
Evening Entertainment
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Fitness Center (nearby)
Parking
Parking
Airport shuttle
Free Parking
Parking Onsite
Internet
Free Wi-Fi