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Copal Tulum Hotel - Room
Copal Tulum Hotel - Room
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Copal Tulum Hotel - Reception

Copal Tulum Hotel


Amenities

  • Parking

  • Airport shuttle

  • Swimming pool

  • Babysitting / Child Services

  • Tour Desk

  • Dry Cleaning

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor pools, a health club, and bicycles to rent. Additional amenities at ...
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Guest reviews

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews, Copal Tulum Hotel is praised for its lush jungle setting, serene atmosphere, and notably friendly staff, while the location is easier with bikes or taxis due to rough roads and limited street lighting after dark.

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Facilities

Great

Cleanliness

Inconsistent

Rooms

Mixed

Service

Friendly

Location

Mixed

Dining

Tasty

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8

YOLANDA

IAN-logo

18 Apr 2026

·

Stayed 2 nights

Beautiful place. Easy to get from the airport
Beautiful place. Easy to get from the airport

10

Jymesha

IAN-logo

31 Mar 2026

·

Stayed 3 nights

The bar was well stocked, top shelf included. The room was very clean when I entered and Claudio, Max , and
The bar was well stocked, top shelf included. The room was very clean when I entered and Claudio, Max , and

10

Glenn

IAN-logo

17 Mar 2026

·

Stayed 1 night

Lovely, quiet, tranquil and spacious: a true jungle oasis in Tulum centro that is the definition of bang for your buck. Could not have been more pleased with my room with a private pool, and everything from the rooftop pool to the jungle restaurant was superb. Big bonus points from the very affordable bike hire service and excellent, quick room service.
Lovely, quiet, tranquil and spacious: a true jungle oasis in Tulum centro that is the definition of bang for your buck. Could not have been more pleased with my room with a private pool, and everything from the rooftop pool to the jungle restaurant was superb. Big bonus points from the very affordable bike hire service and excellent, quick room service.

6

Juan

IAN-logo

24 Feb 2026

·

Stayed 4 nights

It was an amazing experience, except that me and my family were assaulted by a local man that had an automatic pistol right in front of the hotel but staff was so kind, food was great, room comfortable
It was an amazing experience, except that me and my family were assaulted by a local man that had an automatic pistol right in front of the hotel but staff was so kind, food was great, room comfortable

10

Isatu

IAN-logo

23 Feb 2026

·

Stayed 4 nights

The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.
The staff kept the room clean everyday and was very polite and generous. The front desk staff was very friendly and helpful with any requests we may have had, especially jimmy who worked at the front desk.

Aldea Zama Ixchel, Zama, Tulum, Tulum, Quintana Roo, Mexico

Location

With a stay at Copal Tulum Hotel in Tulum (Zama), you'll be a 5-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. This luxury hotel is 3.4 mi (5.4 km) from Tulum Beach and 3.5 mi (5.6 km) from Playa Paraiso.

Hospital de Tulum(0.9 Miles)

Hunab Lifestyle Center(1 Miles)

Jaguar Park(1 Miles)

Dos Aguas Park(1.1 Miles)

Holistika Art Walk(1.7 Miles)

Acceso al Parque Jaguar(2 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs

Yes, free self-parking is available on-site.


Cooked-to-order breakfasts are available daily from 7:30 AM to 11:30 AM for a fee of approximately MXN 360 per person.


Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.


Yes, a roundtrip airport shuttle is provided for a surcharge of MXN 2500 per vehicle (one-way, maximum occupancy 3). Airport shuttle services are available 24 hours.


The property features step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

The property is located in Tulum (Zama), a 5-minute drive from Tulum National Park and 9 minutes from Tulum Mayan Ruins. It is approximately 3.4 miles from Tulum Beach and 11.6 miles from Xel-Há Park.


Yes, the property features two outdoor pools, including an infinity pool and a rooftop pool. Pool access is available from 7:00 AM to 9:00 PM.


Children are not allowed at the property, and only registered guests are permitted in the guestrooms.


The property does not allow extra beds or cribs, and no additional guests are permitted beyond the registered guests.


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