IIK Tulum Luxury Condo by Spot Rentals

The room was wonderful. Location is amazing. So quiet but close to everything and a 10 minute ride to the beach on a scooter .Emmanuel and the staff was at my service and the sauna and steam room and Jacuzzi’s were a great surprise. The one thing I would have considered is the kitchen could use more lighting for people that like to cook as much as I do. Not a complaint, just a suggestion.

The staff at the front desk is completely useless, I was without the use of a toilet for more than 24 hours. The management would not respond to my calls or messages.

Great stay....having options for pools was great! Will book again.

Great location, and lots of amenities!

Less Tulum jungle dream, more Guadalajara chic with a Chedraui across the street We arrived late at night after a last-minute Expedia rebooking, greeted not by staff but a security guard who thankfully got us into a unit. Clearly, they weren’t expecting us—the place wasn’t clean, with used towels and sheets left around. The shower design sends water spilling across the bathroom floor, and the road leading in is so cratered you’ll be grateful if your rental comes with full coverage. That said, once management got our complaints, things were cleaned and corrected by the time we came back from a day trip. The unit itself is spacious, the washer/dryer a rare gem, and having a Chedraui Selecto across the street was a big win. Safe overall (minus one sketchy encounter with men on a motorbike), but don’t expect the dreamy ‘Tulum vibe’—this feels more like a polished luxury apartment you’d find in Guadalajara, dressed up with a few Mayan-style touches. We’d come back, but with adjusted expectations.