Name: Terasu Riviera Maya Hotel & Spa, en Xcaret
Address: KM 283 acceso 1 Xcaret Fraccionamiento 1, lote 3, Rancho Viejo Xcaret, Xcaret, Playa del Carmen, Solidaridad, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 9.37

Guest reviews

9.4

Superb

Based on 121 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Terasu Riviera Maya Hotel & Spa, en Xcaret is a small jungle boutique near the Xcaret parks, widely praised for its exceptionally friendly staff, peaceful vibe, and memorable wildlife encounters like morning spider monkeys.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Hyesung

25 Mar 2026

·

Stayed 2 nights

It is a lovely boutique hotel with amazing staffs(Fernando is the best!)

10

Valeria

5 Mar 2026

·

Stayed 2 nights

The best part is the staff. They’re kind and help with anything you need. The breakfast is great and the rooms are super clean. It’s a beautiful setting overall and down the street from a great bakery/café for lunch. Highly recommend!

10

Stephen

18 Feb 2026

·

Stayed 2 nights

Very helpful staff.

10

Leonardo

10 Feb 2026

·

Stayed 1 night

Beautiful place with a ‘relax’ feel and super nice staff. Great interaction with the monkeys in the morning. Clean rooms and very comfy bed.

10

Christian

12 Jan 2026

·

Stayed 2 nights

Great jungle feelings with monkeys and nice stuff / people ❣️❣️❣️🐒🐒🐒

KM 283 acceso 1 Xcaret Fraccionamiento 1, lote 3, Rancho Viejo Xcaret, Xcaret, Playa del Carmen, Solidaridad, Quintana Roo, Mexico

Location

With a stay at Terasu Riviera Maya Hotel & Spa, en Xcaret in Playa del Carmen, you'll be within a 15-minute walk of Xenses Park and Xplor Theme Park. This boutique hotel is 0.8 mi (1.3 km) from Xcaret Eco Theme Park and 1.1 mi (1.8 km) from Río Secreto.

Xenses Park(0.3 Miles)

Xplor Theme Park(0.6 Miles)

Xcaret Eco Theme Park(0.8 Miles)

Río Secreto(0.9 Miles)

Cenote Santa Cruz(1.7 Miles)

Ferry to Cozumel(1.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free parking is available on-site.

A complimentary continental breakfast is served daily from 7:30 AM to 10:30 AM.

No pets and no service animals are allowed at this property.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property at least 24 hours before arrival to make arrangements.

Yes, a roundtrip airport shuttle is available for a surcharge of MXN 2300 per vehicle, accommodating up to 4 passengers.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to inquire about specific needs prior to arrival.

The hotel is located within a 15-minute walk of Xenses Park and Xplor Theme Park, approximately 0.8 miles from Xcaret Eco Theme Park and 1.1 miles from Río Secreto.

Yes, there is an outdoor heated pool available for guests.

Children are allowed at the property, and kids can stay for free up to a certain age, although specific age limits are not mentioned.

Terasu Riviera Maya Hotel & Spa, en Xcaret

Amenities

Property description

Book on Vio