21 Broad

Such a cute place! The staff was so friendly and accommodating. I loved the coffee, water, and ice cream stations. They had many nice offerings for free throughout the day. The rooms were always so fresh and clean. Beds and pillows were very comfortable. It is located right in the middle of downtown so you can walk to everything! Also, the ferry depot is right up the street!

Enjoyed our stay. Staff was very helpful & friendly. The hotel was clean and bright with modern decor. I enjoyed the fire pit out back to just relax. The continental breakfast was wonderfully sugary and sinful.

We LOVE 21 Broad. We make it a point to stay here whenever we come to Nantucket. It’s so charming. The staff are all friendly and helpful every single time. The morning coffee and continental breakfast is great - there are a lot of options from yogurts, to gf doughnuts, to eggs with a savory salt. Yum! The back patio is quiet and cozy. You can’t beat the location. There is a bonus front porch with chairs for people watching or just resting your legs after a day of shopping at all the great shops nearby. Thank you 21 Briad for another great experience. We will return.

Great accommodations! Clean, comfortable, and classy. Very friendly and personable staff and excellent hang out areas on front porch and back deck area. Location in town a plus but can but a bit loud at night with passers by if you have a room on Broad Street.

Great stay. Easy check in check out. Nice breakfast . The building is old so the floor was irregular . Be steady on your feet Easy walk to the ferry terminal. Will stay again.

21 Broad is in a great location for exploring the town and all its dining options, as well as other services that one might want while on Nantucket. Our King Suite was lovely. Most importantly, the staff was very helpful and friendly. Nice continental breakfast and afternoon snacks, and we were able to bring our own wine, relax on the front porch, and people watch. We will stay there again next time we go to Nantucket.

Hotel was excellent. My only thing they need to add is a safe in the rooms.

What an awesome stay! Our room was on the 3rd floor. It was Very small. It was too warm in the room but we couldn’t control the temperature. I prefer it to be a little cooler when I sleep. The bed was very comfortable. The bathroom was great. We weren’t spending much time in the room so it was fine. The host was always cooking something in the kitchen. Cookies, cinnamon buns, croissants. There was always a delicious spread of food and snacks to enjoy. At certain times of the day she puts out mixers so you can supply your alcohol and use her mixers to enjoy a drink. Such a cute idea! In the evening we sat on the comfortable sofas and relaxed and enjoyed a drink with our adult children. Breakfast was continental but excellent. Top notch. We enjoyed our coffee on the beautiful backyard sofa area. It was a beautiful day and the space was very peaceful and relaxing. We absolutely loved our stay and would recommend 21 Broad to anyone.

Friendly helpful staff and nice rooms. Happy hour offers mixers, ice, many types of bitters and drink mixes. All you need to bring is your own liquor. Nice patio fire pit great location

The room was fairly small but had everything we needed. Great amenities - including fridge, bathrobes, and beach towels in the rooms, and water/coffee station, bike racks on the property. Very short walk to the ferry and great location in the heart of the town.

We loved our stay. It was very quiet and the hotel was beautifully appointed comfortable and clean.

Enjoyed our stay. Staff was very helpful & friendly. The hotel was clean and bright with modern decor. I enjoyed the fire pit out back to just relax. The continental breakfast was wonderfully sugary and sinful.

Property was spotless, bed very comfortable, very nice bathroom with great water pressure. Walking distance to everything in town and ferry. Perfect Nantucket hotel.

Location was key. They need new linens for sure. Towels like sandpaper. Some mold on the ceiling in the bathroom. I expected more for $600 a night. Continental breakfast lame

I stayed at 21 Broad for a quiet break during the off season. It was perfect. I had a lovely corner room filled with light. The hotel was elegant, clean, and comfortable. The staff was friendly and thoughtful. It felt kind of like staying at a friend’s very nice house. I’m panning on coming back next fall.

Great Location, comfortable beds, clean bathrooms, dirty carpeting and common room furniture.

Nice, very clean place conveniently located, friendly staff, healthy breakfast. Love it!

Convenient to restaurants and shopping. Good location. Staff were very nice. Room was clean and looked to be recently renovated.

Mildew smell was the only bad thing, all else great

We enjoyed our recent stay at 21 Broad. The location is perfect and quiet. The hotel is beautifully decorated. Unfortunately our room had a mildew/moldy smell to it which was pretty powerful and made it hard to relax.

Best is location. Noisy from street and room to room. Shower and sink water temperatures wildly inconsistent. Hair dryer useless. Lack of windows in room. Felt closed in and claustrophobic. Breakfast lacked variety day to day. Very much overpriced for what you get.

Great accommodations! Clean, comfortable, and classy. Very friendly and personable staff and excellent hang out areas on front porch and back deck area. Location in town a plus but can but a bit loud at night with passers by if you have a room on Broad Street.

What a lovely property with large beautiful rooms. My only complaint was that my room on the first floor opened directly onto the back patio where guests congregate to eat breakfast and to have drinks. I’ll definitely be back.

Be aware: there was only one photo of the room on the hotel’s website and no information about the square footage of the room we booked. It turned out our King Deluxe room was like literally 13x13 feet.

Stayed on first floor and heard the ejection pump going off all the time. Quite loud

What an awesome stay! Our room was on the 3rd floor. It was Very small. It was too warm in the room but we couldn’t control the temperature. I prefer it to be a little cooler when I sleep. The bed was very comfortable. The bathroom was great. We weren’t spending much time in the room so it was fine. The host was always cooking something in the kitchen. Cookies, cinnamon buns, croissants. There was always a delicious spread of food and snacks to enjoy. At certain times of the day she puts out mixers so you can supply your alcohol and use her mixers to enjoy a drink. Such a cute idea! In the evening we sat on the comfortable sofas and relaxed and enjoyed a drink with our adult children. Breakfast was continental but excellent. Top notch. We enjoyed our coffee on the beautiful backyard sofa area. It was a beautiful day and the space was very peaceful and relaxing. We absolutely loved our stay and would recommend 21 Broad to anyone.

The room was fairly small but had everything we needed. Great amenities - including fridge, bathrobes, and beach towels in the rooms, and water/coffee station, bike racks on the property. Very short walk to the ferry and great location in the heart of the town.

The picture of the room I paid for was not even close to what the picture showed! It was a 10x10 room. The bed took up the entire space. The room was slanted and the towels were so l old, rough and gray! The people there were very polite and nice. I immediately went to the desk and showed the woman the room I booked and paid for. She really had nothing to say! Sorry! I booked the room in January for over 1200.00 a night maybe more and she just said “no that’s the room you paid for, not the one in the picture!” I said how would I have known that? She blamed Expedia for falsifying the picture! Never to make eye contact again with me ! What a scam somewhere -the hotel, Expedia or both. The rooms are 60.00 a night like they used to be when it was the Nesbit inn! You got what you paid for! A real scam

The location is excellent. The room was just too small. I personally do not like a pocket door as my bathroom door (especially when it won't stay closed). Breakfast was sophisticated but cold/room temperature and would have liked an option for a warm breakfast (like the quiche or the croissant). Staff very friendly and helpful. Very nice outdoor seating/eating area.

The rooms are nicely appointed, comfortable, clean and quiet. Close to the ferry and shops, bike rentals and restaurants.

Enjoyed our stay. Staff was very helpful & friendly. The hotel was clean and bright with modern decor. I enjoyed the fire pit out back to just relax. The continental breakfast was wonderfully sugary and sinful.

Great experience! In town location close to shops, restaurants, harbor and beach. We will stay here again. Amazing staff!

Property was very very well done… And the staff was “ Out of this world” Friendly, Helpful and polite.!!! I have traveled for 50 years… and it is one of the very best stays ever..!!! I will be back.!!!!

Difficult to contact staff out of hours. However, duty manager was very attentive to concerns the following morning which made things better.

Staff needs to step up hospitality skills, breakfast has declined since last visit. Great location and still a big fan of this place, although see it slipping from last visit a few years ago

Friendly and helpful staff

Generally nice people, but some need basic training in Customer Relations. Several issues with the room 209 which I outlined to the Management in my review. Unfortunately, I only received a canned response.

21 Broad is in a great location for exploring the town and all its dining options, as well as other services that one might want while on Nantucket. Our King Suite was lovely. Most importantly, the staff was very helpful and friendly. Nice continental breakfast and afternoon snacks, and we were able to bring our own wine, relax on the front porch, and people watch. We will stay there again next time we go to Nantucket.

They were awesome. Super friendly and flexible. Great place to stay.

A pretty hotel, with great service.

Fantastic location . Walk to town & many restaurants. Quiet , Clean & comfortable.

Such a cute place! The staff was so friendly and accommodating. I loved the coffee, water, and ice cream stations. They had many nice offerings for free throughout the day. The rooms were always so fresh and clean. Beds and pillows were very comfortable. It is located right in the middle of downtown so you can walk to everything! Also, the ferry depot is right up the street!

Very nice property in great location

We LOVE 21 Broad. We make it a point to stay here whenever we come to Nantucket. It’s so charming. The staff are all friendly and helpful every single time. The morning coffee and continental breakfast is great - there are a lot of options from yogurts, to gf doughnuts, to eggs with a savory salt. Yum! The back patio is quiet and cozy. You can’t beat the location. There is a bonus front porch with chairs for people watching or just resting your legs after a day of shopping at all the great shops nearby. Thank you 21 Briad for another great experience. We will return.

Great stay. Easy check in check out. Nice breakfast . The building is old so the floor was irregular . Be steady on your feet Easy walk to the ferry terminal. Will stay again.

Beautifully appointed. Great location

Boutique inn; Great Location in the middle of town; Friendly staff.

This is prime location when you want to stay In Town!!

Perfect location. Near everything

The rooms are nicely appointed, comfortable, clean and quiet. Close to the ferry and shops, bike rentals and restaurants.

I stayed at 21 Broad during the Daffodil Festival. I'm so glad that I did my research and found this gem! It is a quick walk from the steamboat terminal, which was conveniently located to many restaurants, bike rentals, and shops. Upon arrival, I was in awe with all the beautiful flowers that adorned the entrance and on the patio! I was greeted warmly by the staff. They were so inviting and offered suggestions of things to do during my visit. As I walked through the foyer/ breakfast nook, every corner of the Inn was decorated with beautiful flowers. The Inn was impeccably clean. When I entered my room, it had beautiful sunlight and bright, cheery decor. A welcome note, a bouquet of flowers, decorated sugar cookies, and sparkling lavender water greeted me as I entered the room . On the second floor where I stayed, there is a water dispenser (that offers flat or sparkling water) and a Keurig available for all guests. They offer a complimentary continental breakfast that offers things like sous vide eggs, mini frittatas, baked items like mini muffins and croissants, fruit, juice, coffee and tea, and Oui yogurts. It was very satisfying! When I came back to the Inn after my excursions, I could smell something baking, and sure enough, later in the afternoon, warm chocolate chip cookies appeared in the foyer. The patio was a beautiful spot to unwind with a coffee or glass of wine (it's BYOB). Overall my stay was wonderful! I highly recommend!

Enjoyed our stay. Staff was very helpful & friendly. The hotel was clean and bright with modern decor. I enjoyed the fire pit out back to just relax. The continental breakfast was wonderfully sugary and sinful.

The staff was excellent; the ambiance was attractive; the decor was elegant;m. We would suggest some variety at breakfast, especially with respect to diet sensitivity.

We LOVE 21 Broad. We make it a point to stay here whenever we come to Nantucket. It’s so charming. The staff are all friendly and helpful every single time. The morning coffee and continental breakfast is great - there are a lot of options from yogurts, to gf doughnuts, to eggs with a savory salt. Yum! The back patio is quiet and cozy. You can’t beat the location. There is a bonus front porch with chairs for people watching or just resting your legs after a day of shopping at all the great shops nearby. Thank you 21 Briad for another great experience. We will return.

Location was key. They need new linens for sure. Towels like sandpaper. Some mold on the ceiling in the bathroom. I expected more for $600 a night. Continental breakfast lame

Staff needs to step up hospitality skills, breakfast has declined since last visit. Great location and still a big fan of this place, although see it slipping from last visit a few years ago

Go to for the island. Breakfast is weird but good.

Everyone was so helpful. Continental breakfast yummy. Clean and professionally run.

The location is excellent. The room was just too small. I personally do not like a pocket door as my bathroom door (especially when it won't stay closed). Breakfast was sophisticated but cold/room temperature and would have liked an option for a warm breakfast (like the quiche or the croissant). Staff very friendly and helpful. Very nice outdoor seating/eating area.

The staff were lovely and friendly! Amanda’s homemade breakfast treats were outstanding and her evening cookies delicious. Holden was charming …the young lady with the blond hair was lovely! The owner of the property is fortunate to have such an outstanding staff!