Name: Home2 Suites by Hilton Houston/Katy
Address: 20985 Katy Freeway, Katy, Texas, United States of America, Katy, Texas, US
Price range: US$105–US$212 per night
Rating: 8.4

What guests think

Reviews of Home2 Suites by Hilton Houston/Katy highlight friendly, accommodating staff and spacious, well-equipped suites suited to families and pets, alongside a convenient Katy location near dining and highways, with many guests praising the free breakfast.

Cleanliness feedback is mixed: while many describe clean rooms and public areas, several report dirty bathrooms or floors, leftover food, stains, odors, or pests, and say housekeeping can be superficial or slow to respond. Rooms are large and comfortable with kitchenettes, but recurring noise from the freeway and upstairs neighbors, plus occasional maintenance issues like sticky doors, faulty locks or appliances, affect some stays. Facilities include a dog park and well lit parking, though renovations closed the gym and cluttered the lobby for some, and pool seating shows wear. Expect roomy suites in a convenient spot, but light sleepers and cleanliness-sensitive guests may want to double-check recent reviews.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests mention a dog park and well lit parking. Renovations closed the gym and cluttered the lobby at times, pool chairs show wear, and one review raised a concern about elevator access without keys.

Related guest reviews

8

Linda

6 Jul 2025

·

Stayed 1 night

The room was nice and the breakfast was great! The room had a refrigerator and a microwave. I liked the curtain that separated the sofa and bed areas. The parking lot was well lit and there was plenty of spaces when we were there. I was impressed by the breakfast, they had yogurt, waffles and everything needed for a breakfast sandwich. There was a bathroom in the lobby and the lots of places to sit.

10

Keisia

14 Oct 2024

·

Stayed 1 night

Love that you can bring your dogs here.

10

Elizabeth

17 Mar 2025

·

Stayed 5 nights

Staff was super friendly. Breakfast had plenty of variety. Dog park was appreciated. Parking may have been a little scarce on the weekend.

10

Nancy

8 Jul 2023

·

Stayed 1 night

We stayed in the wheelchair accessible suite. Surpassed expectations for amenities!

6

clay

25 Mar 2023

·

Stayed 3 nights

I liked the size of the room we were in but the view was of the parking lot. They were renovating and the gym was closed also you really couldn't sit in the lobby because of the mess. The pool was open but there was a huge garbage container right next to it not a great sight.

10

Chimkosolu

28 Nov 2025

·

Stayed 1 night

The staff was great, the room was spacious and modern, great amenities, the free breakfast was amazing very tasty. The standing shower was refreshing. That pretzel bun egg sandwich soo good! A great hotel for a dog owner with small children. My husband and I really enjoyed our stay. We'll be back!

10

lou

22 Aug 2023

·

Stayed 2 nights

Definately staff was personable and efficient. Check in was quick. The free breakfast was good liked that they had ready to go breakfast sandwiches. Unfortunately there were gounds in the coffee. Backup plan coffee in room save the day. Workout room had cycles and treadmill and other equipment which was nice because it was hot hot hot outside. Room was spacious and nice size refrigerator, microwave and dishes.

6

Daniel

18 Apr 2025

·

Stayed 4 nights

1:Shower walls had hair on them 2: Room had an odor, old stale 3: extra pillows had no pillow cases 4: calling front desk after 8:00pm was difficult to get an answer. 5: when front desk did answer they were less than hospitable. 6: unfortunately I will find a different Hotel for future stays. 7: I hope this feedback is a gift and used to create future travelers a better experience. 8: Anyone could enter elevators to any floor without a room key.

4

Koby

23 Mar 2023

·

Stayed 2 nights

Everything was smooth except for the hotel being under remodel and getting the room right next to the work station didnt make it any better. would’ve booked somewhere else had i know they were under remodel at the moment

6

qwenetra

30 Sept 2024

·

Stayed 1 night

OUR CARPET WAS STAINED, BREAKFAST WAS NOT WORTH IT AS PREMADE SANDWICHES WERE HARD. i DID LIKE ROOM SIZE, GROUNDS WERE NICE. i DISLIKED A FAMILY HAD THEIR DOG DOWN AT THE POOL. POOL LOUNGE CHAIRS WERE RIPPED SO IT WAS SINKING RIGHT WERE YOUR BUTT SEAT.

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Cleanliness

Many guests found the hotel and rooms clean, but feedback is inconsistent. Several report hair, sticky floors, leftover food, stains, odors or pests, and say housekeeping can be minimal or slow to address requests.

Related guest reviews

2

Michael

6 Jul 2024

·

Stayed 1 night

We reserved and paid a $50 deposit for a room with two beds and was told it wasn’t available when we arrived. Our kids slept on a pullout couch instead of a bed. The room they had smelled like a combination of smoke and industrial strength air freshener. There were stains on the carpet and we were greeted by giant cockroaches in the morning. Definitely avoid.

6

Symon

9 Sept 2025

·

Stayed 4 nights

Overall OK, but room not cleaned properly, food left in the fridge from previous occupant, as well as hair in the bathroom

4

Chelsea

25 Aug 2025

·

Stayed 2 nights

Floors are sticky, housekeeping doesn’t fully clean room. The front desk staff was rude and unprofessional with my boyfriend. Stayed here because it seemed like the best option in Katy near family but such a disappointment especially since it’s a Hilton hotel.

6

Nancy

30 Aug 2025

·

Stayed 14 nights

The front desk staff are great! I had breakfast once, and it was excellent! Convenient location. HOWEVER, the room was filthy! I cleaned the appliances, counters, desk chair, light switches, handles, etc myself! I tried to clean the filthy floors. Requests for cleaning and service, replacement of a missing clothes closet curtain were ignored for MANY DAYS! I picked up my towels from the front desk FOUR TIMES! Inexcusable!

10

MELANIE

16 Sept 2025

·

Stayed 2 nights

The bed was so comfortable. The hotel was clean and quiet. The breakfast was very good

10

Staci

13 Nov 2025

·

Stayed 1 night

Overall clean, hotel could do a better job cleaning inside of the toulrt as it was apparent they werent cleaning it inside and there were...well those stains...but the seat was clean and everything else was. Wo

4

Ada

10 Jul 2023

·

Stayed 2 nights

The only I like is was the breakfast… but …The room was dirty. First thing the bathroom, I had hair in the sink, on the floor and in the bathtub. The bath soap was completely empty. I went down to ask for soap and the boy was very kind. When I went to bed I saw that the copper pillows were stained like makeup. And when fading the bed also full of hair. It was very frustrating. I went back downstairs and asked for clean bedding and to be able to make the bed myself to sleep. The boy downstairs left a note for a general cleaning. And they only made the bed, because they didn't do anything in the bathroom, it had the same hairs that they had the day before. They have to oriental the cleaning staff for a better performance.

10

Khawla

2 Dec 2024

·

Stayed 1 night

VERY CLEAN

6

Tracey

28 Jul 2023

·

Stayed 3 nights

My room (321) had a giant what looked like a pet stain on the carpet next to the first bed. The toilet wouldn’t flush on the first try, I had to flush it three or four times each time I used it. The pillows need to be replaced. And the TV didn’t have signals for two out of three days during my stay. Front desk staff said that something is being worked on. However, there was no signage to let the hotel guests know about it.

8

James

29 Jul 2025

·

Stayed 7 nights

The property was good. I could say they didn’t really clean the rooms. Plates and cutlery have food residue, there was hair in the room from different people, dust and they room we were originally supposed to have was not ready do to them shampooing the carpets. We were told to come down the next day to change rooms and when we did the room was no longer available. No worry, the staff was great and accommodating. We received a mid week clean and it was just them fixing the bed and swiping the floor but no shower/sink cleaning. Just a wipe down. The breakfast was mid. Staff was amazing. Thank you

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Rooms

Suites are spacious and well equipped with kitchenettes and comfortable beds, appreciated by families and longer stays. Recurring downsides include freeway and neighbor noise and occasional maintenance issues such as hard-to-close doors, faulty locks or appliances, and musty A/C.

Related guest reviews

10

Shanna

15 Feb 2025

·

Stayed 1 night

We like to walk to Jimmy Changas to eat and it's in the same parking lot. The breakfast has nice options and it's a short drive to Katy Mills Mall. It has a full kitchen and plenty of space in room. We stay here every time we come to Katy. A favorite!

8

Maria

21 May 2024

·

Stayed 2 nights

Although the microwave didn't work and the housekeeper kept bothering us even after we told them we will be leaving close to noon check out time, our stay was very comfortable. Room was clean, spacious, and quiet. Breakfast was delicious and the lady in charge was very nice and kind. At our arrival the manager helped us with our baggage. In general employees are very nice and attentive. Location is great. Safe and easy parking. There is a restaurant and a CVS at walkable distance.

10

Tracy

21 Apr 2024

·

Stayed 1 night

The room was not what we thought we booked, but we actually love it. Very upscale and roomy. Comfy bed too!

10

Chimkosolu

28 Nov 2025

·

Stayed 1 night

The staff was great, the room was spacious and modern, great amenities, the free breakfast was amazing very tasty. The standing shower was refreshing. That pretzel bun egg sandwich soo good! A great hotel for a dog owner with small children. My husband and I really enjoyed our stay. We'll be back!

10

Manuel

16 Oct 2025

·

Stayed 1 night

Large room, perfect for families. Beds are good and pillows are good, what I would expect for a hotel at this price range. Clean and basic with everything you would need. Would stay here again.

8

Barry

9 Jul 2023

·

Stayed 2 nights

Overall this hotel was a reasonably good value. That said, there were a few minor issues. I suspect these are typical of what to expect. Room issues: (1) room key lock is exceptionally difficult to operate. Something defective. Requires considerable fiddling. (2). Bathroom door difficult to operate. So much drag our kids cannot operate. Also bathroom lock difficult/impossible to operate. (3) underneath condiments tray on coffee bar considerable grunge needs cleaning. Other systems functioning well.

8

William

12 Feb 2023

·

Stayed 1 night

Nice and clean hotel. Friendly staff. If you’re a light sleeper, definitely it the place for you. It’s right next to the highway and you can hear the traffic. Otherwise a pleasant surprise.

10

Lisa

12 Mar 2023

·

Stayed 1 night

Our room at this property was one of the most well designed hotel rooms/suites we have ever stayed in. The staff was very professional. The only thing we were not crazy about was the breakfast - sandwiches, eggs etc. were cold but that would not stop us from staying there again.

6

Samia

9 Feb 2024

·

Stayed 8 nights

I have never stayed in such a noisy hotel. The walls were so thin. I could hear every noise from the room upstairs. It felt like I was living in an apartment. One night I had to call the front desk to ask the people in the upstairs room to not make so much noise. There was no safe in the room and no proper closet. I’m surprised that it’s a part of Hilton. Overall it was not a good experience.

6

Per

20 Mar 2023

·

Stayed 5 nights

Unfortunately, the rooms are very loud. You can hear the freeway around the clock. Room windows are not thick enough.

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Service

Service is widely praised as friendly, helpful, and accommodating, with quick resolutions from some front-desk staff. However, multiple reviews cite rude or unhelpful interactions, slow or confusing check-in, poor follow-up on requests, and an early housekeeping entry.

Related guest reviews

4

Chelsea

25 Aug 2025

·

Stayed 2 nights

Floors are sticky, housekeeping doesn’t fully clean room. The front desk staff was rude and unprofessional with my boyfriend. Stayed here because it seemed like the best option in Katy near family but such a disappointment especially since it’s a Hilton hotel.

10

Timmy

1 Jun 2025

·

Stayed 1 night

Excellent service

10

Chimkosolu

28 Nov 2025

·

Stayed 1 night

The staff was great, the room was spacious and modern, great amenities, the free breakfast was amazing very tasty. The standing shower was refreshing. That pretzel bun egg sandwich soo good! A great hotel for a dog owner with small children. My husband and I really enjoyed our stay. We'll be back!

4

Jessica

13 Sept 2023

·

Stayed 3 nights

Front Office Staff not friendly. Toilet plugged, front office staff asked if I wanted to come and get a plunger and fix it myself… Not impressed!

10

Kelle D

28 Jan 2025

·

Stayed 1 night

I encountered a minor issue during check-in. I went back to the front desk and Ashlyn took excellent care of me. The issue was corrected immediately and Ashlyn made everything right. Something that could have been a big problem was made super easy to deal with an handle. Ashlyn went above and beyond, and provided top-notch customer service. I will definitely return to this property!

10

Amandeep

13 Sept 2025

·

Stayed 3 nights

Your employees are incredibly kind hearted. A very pleasant check-in with Vivanka and helpful as well. They were always happily helping customers. Kindness and friendliness makes all the difference.

6

narayanan

3 Sept 2024

·

Stayed 1 night

Checkin staff was totally unhelpful. He didn't even update my Hilton honors.

2

Yakini

3 Sept 2024

·

Stayed 2 nights

Bugs in room, toilet seat broken Front Desk Manager named Kyler was very rude

8

Devin

1 Dec 2025

·

Stayed 1 night

Clean room, extremely helpful staff

2

Nancy

18 Sept 2025

·

Stayed 19 nights

I’m sick from mold-virus in my room for ONE MONTH. Very poor response to requests for towels, etc. Most employees are nice; however, one RYDE, DISRESPECTFUL DAY PERSON ON FRONT DESK! Moved to a different room with walk in shower. MANY HEALTH, PRIVACY, and MAINTENANCE ISSUES! Assistant manager made excuses, but not solutions to many serious problems!

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Location

Convenient Katy location near restaurants, shopping, and the freeway, making it easy to get around. Some guests noted the busy area and traffic noise.

Related guest reviews

10

Shanna

15 Feb 2025

·

Stayed 1 night

We like to walk to Jimmy Changas to eat and it's in the same parking lot. The breakfast has nice options and it's a short drive to Katy Mills Mall. It has a full kitchen and plenty of space in room. We stay here every time we come to Katy. A favorite!

10

Jesús

7 May 2023

·

Stayed 2 nights

Excellent hotel, very clean, the staff very helpful, the breakfasts are very complete and it is well located with restaurants nearby and a CVS next to the hotel. Excelente hotel, muy limpio, el personal muy servicial, los desayunos son muy completos y está bien ubicado tiene restaurantes cerca y un CVS al lado del hotel.

8

Blessing

6 Sept 2024

·

Stayed 1 night

We enjoyed our stay but didn't love how busy the area was.

10

Carlos

26 Jun 2025

·

Stayed 9 nights

Excellent, very good location

8

William

12 Feb 2023

·

Stayed 1 night

Nice and clean hotel. Friendly staff. If you’re a light sleeper, definitely it the place for you. It’s right next to the highway and you can hear the traffic. Otherwise a pleasant surprise.

10

mervin

28 Oct 2024

·

Stayed 2 nights

A great place to stay right outside of Houston

10

Daniela

9 Feb 2025

·

Stayed 1 night

Room was clean well equipped restaurant near by and friendly staff ! Loved it

10

Chris

15 Dec 2024

·

Stayed 6 nights

Great location right in Katy. Many shopping and dining options around.

10

Omar Washington

9 Dec 2024

·

Stayed 7 nights

Great location and price.

6

Per

20 Mar 2023

·

Stayed 5 nights

Unfortunately, the rooms are very loud. You can hear the freeway around the clock. Room windows are not thick enough.

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Dining

The free breakfast is frequently praised for variety and taste. Others found items mediocre or cold and wanted more options like decaf.

Related guest reviews

8

Linda

6 Jul 2025

·

Stayed 1 night

The room was nice and the breakfast was great! The room had a refrigerator and a microwave. I liked the curtain that separated the sofa and bed areas. The parking lot was well lit and there was plenty of spaces when we were there. I was impressed by the breakfast, they had yogurt, waffles and everything needed for a breakfast sandwich. There was a bathroom in the lobby and the lots of places to sit.

10

Donna

31 Dec 2022

·

Stayed 19,356 nights

It is easy to access from the freeway. Breakfast was good but they need a microwave. Some of the warm items were not hot enough. Did not serve decaf coffee. Room was nice but carpet could use a good cleaning.

10

Melbys

30 Jun 2024

·

Stayed 1 night

Very clean. Wonderful breakfast!

10

Chimkosolu

28 Nov 2025

·

Stayed 1 night

The staff was great, the room was spacious and modern, great amenities, the free breakfast was amazing very tasty. The standing shower was refreshing. That pretzel bun egg sandwich soo good! A great hotel for a dog owner with small children. My husband and I really enjoyed our stay. We'll be back!

10

Diane

30 Dec 2024

·

Stayed 3 nights

Bathroom and living area were clean. Staff was friendly. Breakfast was well stocked. Highly recommend this hotel.

10

Monica

17 May 2025

·

Stayed 2 nights

I would like better breakfast choices. Did not real care for what was available for us

10

Lisa

12 Mar 2023

·

Stayed 1 night

Our room at this property was one of the most well designed hotel rooms/suites we have ever stayed in. The staff was very professional. The only thing we were not crazy about was the breakfast - sandwiches, eggs etc. were cold but that would not stop us from staying there again.

10

Darinka

30 Mar 2025

·

Stayed 1 night

The location was convenient, the staff was super friendly and their breakfast options were great I especially loved the biscuits and gravy and omelette.

6

Marco

15 Mar 2025

·

Stayed 1 night

Breakfast was horrible and beds are uncomfortable.

8

Jayme

19 May 2024

·

Stayed 1 night

Door handle in our room was broken. Otherwise it was very nice and clean and spacious. Ac worked very well. Breakfast was mediocre. The only thing that looked good were the biscuits and gravy but the gravy was already gone at 9am and they didn’t bring more even though there was an hour left. The employees also didn’t speak English.

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Month	Average price
January	US$105
February	US$122
March	US$138
April	US$139
May	US$141
June	US$188
July	US$147
August	US$116
September	US$121
October	US$130
November	US$139
December	US$115

Su	Mo	Tu	We	Th	Fr	Sa
				1 $117	2 $182	3 $212
4 $106	5 $115	6 $111	7 $111	8 $115	9 $135	10 $141
11 $106	12 $110	13 $124	14 $141	15 $116	16 $185	17 $162
18 $110	19 $111	20 $131	21 $112	22 $116	23 $122	24 $172
25 $106	26 $111	27 $121	28 $121	29 $115	30 $118	31 $114

Home2 Suites by Hilton Houston/Katy

Prices for Home2 Suites by Hilton Houston/Katy

Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds

Suite, 1 King Bed, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Suite, 1 Bedroom

Studio, 1 King Bed, Accessible, Bathtub

Studio, 1 King Bed, Accessible (Hearing)

Studio Suite, 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

Studio, 2 Queen Beds, Accessible (Hearing)

Guest reviews of Home2 Suites by Hilton Houston/Katy

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Houston/Katy

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $129	21 $114	22 $117	23 $149	24 $118	25 $118	26 $147
27 $105	28 $110	29 $113	30 $112