The Hoxton, Holborn

Check in staff very friendly and efficient. Bar tenders good. Happy when the 2nd elevator was running again

Favourite hotel brand that we have used numerous times London and Paris. Both seem to be a giant for locals using their free internet which sometimes is annoying if you can’t get a seat in the busy bar areas.

The Hoxton has a great ambience and feel but I was disappointed that the wi-fi was down when I first got there. The area is fantastic however and it was the perfect location for me!

Great location - nice hotel. We had a nice stay. Only thing we didn’t love was the lobby was full of people working on their laptops, headphones on. It felt like a “we work” location. Far too busy. We never wanted to linger in our own lobby because it was chaotic. The room was lovely and clean. Right on the Piccadilly line so getting anywhere in London was a breeze.

Overall a really nice, curated space. Was offered an upgrade at an additional cost but don’t think the room was any more impressive than what we originally booked. Elevators are quite slow but it’s in a great area, walking and transit wise. The staff were really nice and helpful! Would happily stay again.

Great location and liked the decor and dining options. Very accessible for tube and getting about. Walkable to many London sights. Only negatives - the spacious lounge is occupied by lots of student types on laptops so there was nowhere for us to sit on a couch and enjoy a drink over our 2 day stay - unless we wanted 8am. I dont believe they were residents of the hotel.

What I didn't like was the lobby was full of people plugged in on their laptops like a Starbucks. They weren't really ordering anything but taking up all the seating where as guests we had a hard time finding space. Don't understand why the hotel allows this since not seeing much revenue from it or create an area for hotel guests separately. I spoke to another couple and they won't stay at the hotel again because of it.

A very nice hotel to stay albeit for one night, in a ideal location, would definitely stay again, the only issue was how busy the lounge area was with people, quite a few in groups, (possibly non residents) using it as a free internet venue, making it difficult for residents to sit in between the bar and restaurant area.

Hotel lobby was always crowded and super noisy. Very small room so quite pricey for the offering.

Rooms are small but good value with quality and good service in the Holborn area. Bar is chic but sometimes has so many walk-ins, guests struggle to find a seat. Still a good go-to central London location.

Two night stay for family wedding. Room space and storage was good for a short stay but would have been limited for a longer stay. Very clean and modern feel to the rooms and hotel in general. Staff informal and welcoming. Good breakfast options. Plenty of space in reception to meet people. Convenient location for central London locations.

Center of London! let me say that again you are in the center of London the room was clean and recently updated the restaurant downstairs was world class if you want to be in the heart of the city you can’t go wrong

Smallest room for 300£ a night. Trying to style it up woth cosy-cheap decoration. One could not even fit the luggage in the room. Bedside table only on one side of the bed. Dirty towels and average room cleaningness. Its my 7th stay in London by far the worst room I have ever stayed and most expensive.

Friendly & helpful reception staff. Room well equipped, clean & comfortable bed. Very minor thing but a magnifying mirror would have been very helpful. Total blackout & quiet room. Breakfast was superb as were the serving staff. A lovely weekend in a perfect location.

I have stayed at the Hoxton in Southwark and had a completely different experience. This is why I chose this hotel but was extremely disappointed. To claim it is 4 stars and ask 400 on some nights was absurd. The lobby was full of people who are not guests of the hotel leaving no space for those who are. The room was dark and dank with college/ uni like furniture. Stained carpet, and one window that was half blacked out. The TV had only a few local channels. I have traveled to London several times and know this is not the norm. The bathroom had no amenities, no makeup mirror, cotton balls, swabs, shower hat. There were no robes and the towels were rough and scratchy. The shower was open with only a small glass partition and after every shower it would flood in to the bathroom using all available towels to prevent someone from slipping and falling. There was a strange outlet in the bathroom (so hidden it was found at the end of the trip).The dirty glasses were never replaced, you have to request housekeeping and overall it felt like more of a hostel than a hotel. I only hope that people see this review as when I was doing my research if I saw an honest one like this I would have avoided this hotel at all cost!

Exceptional Convenience: The Hoxton is in walking distance to Covent Garden, Trafalgar Square and the British Museum. The Hop On/Hop Off bus stop is a block away and an Uber was never more than a 4 minute wait. The oldest licensed pub, The White Hart is 2 blocks away. The room was very clean & modern, the staff very attentive and the amenities everything we could ask for. We were visiting from the US and for the cost we were very happy with the Hoxton and will consider it again for future visits.

great location, walking distance from Euston, Covent Garden and the strand. Spotless. We stayed in a Cosy room and we were surprised how good the size was. Really nice interior design and modern. Great coffee. Couldn’t ask for more!

Stylish getaway location conveniently located in Covent Garden. This spot has it all - incredible restaurant/bar; impeccable cleanliness and comfortable accommodations.

The sheets smelt of cigarettes

The room was clean and compact. Bathroom was clean and nicely furnished with nice toiletries. The bed was comfortable. As for the service, friend at the desk both check in and check out. The large reception and bar area is welcoming, relaxed with good service. The bar I thought was really good. Location wise, it's ideal to walk to convent garden and Chinatown

The room was small as expected, but although advertised as a queen bed, it appeared to be a standard double. It was also broken and creaky. You can hear noise from the corridor as if there is no door. Long queue to check in. Customer service is fairly useless. I got about 4 emails back, all saying different things about the same question. By the time they came up with the right answer, the change date had passed, and they wouldn't allow a change to the booking. The bar is eye-wateringly expensive. There are many better hotels local to this for the money.

Lovely hotel, but tiny rooms with no space to unpack.

Good hotel overall. Great location. Good bar area and lounge, vibrant and good table service. Rooms are small. You also need to request your room to be cleaned each day (wasn't mentioned at check in and then had to request this - which they forgot each day - hotel should include this as standard). Good hotel though overall, would recommend for shot stays though given room sizes and having to request room cleaning.

The bathroom door had semi opaque glass. There was a mirror put in such a way that you could see into the bathroom from the bed and know way more than you want to know about what your roommate is doing in the bathroom.

We booked the biggie room since we wanted a king size bed. It is actually two twins pushed together and each had a dip in the mattress. The room was clean. By design The Hoxton is minimalist so minimal day light from the window and accents of lights to provide ambience but not illumination. The bathroom is tasteful, however the hot water in the shower never got hot enough and there is not a towel warming bar. Just FYI if you are a hot shower and warm towel person while staying in London.

Great location and nice ambience in the public areas. Can’t fault the hotel. It’s very quiet even though locate d in a busy area

The room was much smaller than expected even though we took the cosy double.

Fantastic lounge. Rooms clean, but on the small side. For some reason no shower doors. Washroom floor would get really wet, otherwise great hotel. I would definitely stay there again.

There was no place to place luggage in the room other than on the floor, and no storage for luggage contents. The shower faucet was difficult to use, the water took a long time to get warm.

Very small room

It is the staff that truly make this hotel what it is and I can say enough about the amazing professionalism and warm welcome that we received from the team including the amazing Fiaza! The Hoxton need to take what Fiaza has and duplicate it across all their hotels. I can't recommend this hotel and their staff more

Reception staff fab. Stayed before and will be returning again. Only disappointment is bar staff calling me "mate" and quite abrupt

The service was excellent and the hotel's proximity to restaurants and shopping was a true blessing!

small rooms. noisy neihgbors , you can hear Had asked for a low floor three weeks in advance, and when I got there, the front desk was chitchatting offering me a fifth floor upgrade instead of a low floor, which I asked for then I wound up in a fourth floor with a bad knee that’s why I requested it and I never got it. Not even the next day to follow up on me Terrible.

The staff at the hotel were friendly and professional. My flight arrived in the morning and I was hoping to check in earlier. Front desk staff, Sam, was able to check me in on the 1st floor, facing the street. I could hardly hear the traffic since the room as pretty much sound proof. WiFi was great. Night staff George and Chris were so helpful. Drinks at the bar were delicious. Big thanks to all the staff for taking good care of me. This hotel is not your usual Interconn or W where you have dedicated work space in your room, or business facilities. Anyone walking from the street can hold meetings or work in the lobby. It got a bit contentious looking for work space. However, ask any of the staff to find you an empty seat, if you don't mind working away whilst listening to other people's private conversation lol. Overall, I had a great time staying at the Hoxton. Chinatown is within walking distance, it's very pedestrian friendly. Lots of restaurants and coffee shops nearby. And if you get the munchies even at 4am, there's Uber Eats or the Chicken Hut right across the street from the Hoxton.

Bar and restaurant staff rude and incompetent I’m afraid

My stay was amazing. The staff from the moment i walked in provided such comfort and safety. I was traveling alone, and they made me feel secure. They suggested a bit larger room since I was staying a whole week, which was a wonderful choice seeing I was there longer. They also offered wonderful dining suggestions and directions when needed. When the app wasn't working to order room service, I inquired at the desk and they were able to accommodate so quickly. Didn't need it fast, but they were so kind to get me my dinner what felt like instantly. After a long day of travel and stressful day, (get the chicken - it's delicious!) they made me feel right at home. As for the location, it's perfect from theatre, tube and bus stops. Would recommend staying here to anyone wanting a central location with comfort!

The Hoxton Hotel, Holborn is in a central and convenient location. The decor is stylish and trendy. We were upgraded to the largest room category, which was a thoughtful touch. However the bed was incredibly squeaky and made for less-than-ideal sleep quality. Unfortunately, our experience was significantly marred by issues with payment. We had made two separate reservations and promptly paid for the first one upon check-in, as confirmed by the front desk staff. Despite the Hoxton's policy of taking payment during check-out, our keycards were disabled two days before our scheduled departure, and we were asked to make payment again while we were out. This was both inconvenient and frustrating. To complicate matters further, during check-out, we were assured that everything had been resolved, and we left with an invoice confirming no outstanding payments. However, a few days later, we received an email claiming we had not paid for one of the nights. Without proper investigation, the hotel charged both of our cards (the one we used to book online and the physical one we had used to pay at the front desk) multiple times for the entire stay, which caused the cards to be blocked. We provided invoices and bank statements proving the payments had already been made, but it still took a couple days for the hotel to release the charges. This situation created unnecessary stress and significantly detracted from our overall experience. I would hesitate to recommend this hotel to others.

I had stayed at the Hoxton in Paris before and it was great. I honestly didn’t get it here, which was disappointing. Pros: - Hotel is at a fantastic location. It’s easy to get to many places. - There are many food locations nearby, making it a breeze for dining. - I love the decor and the vibes of the ground floor. It’s a nice place to chill and allows for natural light Cons: - The service was lacking. I didn’t feel the warmth of the staff. It felt fake to me. This includes the staff at Rondo, the dining place - The bed was creaking. The moment I adjusted my sleeping position, it would creak loudly, affecting my partner’s sleep. - The mattress was soft, and in desperate need of an upgrade. It sunk to the side and I felt like I was slipping down the bed when I was close to the side. It was hard to get a good night’s sleep. I’m overall disappointed as I believe the Hoxton Hotel group has standards. It’s truly puzzling how I could have such differing standards for these 2 hotels.

We‘re definitely coming back. Perfect location to stay in London for an extended weekend. Super friendly staff, a great hotel bar with lovely atmosphere, clean and beautiful rooms.

The property was in a safe and quiet area. It was walkable to other parts of London, as well as 2-minutes to the underground. The staff were attentive and always helpful in answering questions.

The Hoxton Holborn is a great hotel. It's in a perfect location for the British Museum, Covent Garden, numerous theaters and countless restaurants. A Piccadilly Line stop is one block away so getting to/from Heathrow is easy. The rooms are small but comfortable. I would definitely stay at this hotel again.

Great location and quality

Great place in a great area

The room name "cozy double" is apt -- it's a small room but with a well considered design. Friendly staff, hip vibe, great location -- 5 minutes walk from the British Museum & a lovely, interesting 20 minute walk from Trafalgar Square.

Great location - 5 mins to Covent Garden - Cosy room small but very quiet. Great staff all round.

For my first time in London, I really enjoyed staying here. The Piccadilly line was just around the corner and the neighborhood was great!

The hotel is situated ideally in the city. The rooms are very nice and there is an expansive, comfortable lounge area. The restaurant served excellent meals.

Friendly staff and wonderful location near the British Museum and very walkable to Chelsea and the West End. Lively lobby with food and drink options throughout the day.

Excellent location, good vibe.

Great location, good selection of food and drink.

Two night stay for family wedding. Room space and storage was good for a short stay but would have been limited for a longer stay. Very clean and modern feel to the rooms and hotel in general. Staff informal and welcoming. Good breakfast options. Plenty of space in reception to meet people. Convenient location for central London locations.

Room service took 2 hours. Gave me food poisoning.

Pro: Lively lobby, well run overall. Staff are excellent. Dining is very good. Great location, steps from tube stop and lots of neighborhood amenities. Con: Room lighting is quite low. No shelves in the bathroom for putting out toiletries

I thought the property was in the best location. The room was a decent size selected the”roomy” size. I thought the only thing that I could critic was when we came back for a drink the kitchen was closed but you could have a drink but no finger food not even nuts or chips. Otherwise it was a great place. I would definitely stay again.

Stylish getaway location conveniently located in Covent Garden. This spot has it all - incredible restaurant/bar; impeccable cleanliness and comfortable accommodations.

I had stayed at the Hoxton in Paris before and it was great. I honestly didn’t get it here, which was disappointing. Pros: - Hotel is at a fantastic location. It’s easy to get to many places. - There are many food locations nearby, making it a breeze for dining. - I love the decor and the vibes of the ground floor. It’s a nice place to chill and allows for natural light Cons: - The service was lacking. I didn’t feel the warmth of the staff. It felt fake to me. This includes the staff at Rondo, the dining place - The bed was creaking. The moment I adjusted my sleeping position, it would creak loudly, affecting my partner’s sleep. - The mattress was soft, and in desperate need of an upgrade. It sunk to the side and I felt like I was slipping down the bed when I was close to the side. It was hard to get a good night’s sleep. I’m overall disappointed as I believe the Hoxton Hotel group has standards. It’s truly puzzling how I could have such differing standards for these 2 hotels.

Nice stay. Good staff. Great Breakfast. Wonderful shower. Location is spot on. Bar serves a wicked Old-fashioned.

We‘re definitely coming back. Perfect location to stay in London for an extended weekend. Super friendly staff, a great hotel bar with lovely atmosphere, clean and beautiful rooms.

Very good hotel but we found our room very small, also you cannot charge a service charge on food and drink then oat check out charge another service charge on our whole bill .