Is parking available at the property?

Free valet parking is available on-site.

What type of breakfast is offered and what are the serving hours?

A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Are airport shuttle services available?

A roundtrip airport shuttle is provided for a surcharge and is available 24 hours. Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility may need to be confirmed with the property.

Where is the property located in relation to key landmarks?

The property is located in Playa del Carmen (Maroma), within a 15-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. It is approximately 7.4 miles from Gran Coyote Golf and 10.4 miles from Mamitas Beach.

Does the property have a swimming pool?

The property features 4 outdoor pools, including a seasonal outdoor pool. Operational hours may vary.

What are the policies for guests staying with children?

Children are not permitted at this adults-only property, and guests must be at least 18 years old to stay.

El Dorado Maroma Resort - Playa del Carmen

Average nightly price at El Dorado Maroma, All & More Inclusive - Adults Only by month, last 12 months (USD)
Month	Average price
January	US$690
October	US$622
November	US$728
December	US$642

What guests think

Reviews of El Dorado Maroma, All & More Inclusive - Adults Only describe a small, quiet adults‑only resort with standout service, a beautiful sandy beach, generally high‑quality à la carte dining, relaxing spa experiences, and enjoyable included activities like catamaran snorkeling.

Many guests praise the friendly, attentive staff and the well‑kept grounds and rooms. Common caveats include limited nightlife and late‑night snacks, occasional seaweed, the need for dinner reservations, and sporadic maintenance or room allocation issues. A few note timeshare-style sales pitches; overall, expect a tranquil, well-run beach escape.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Small, quiet resort with well‑kept pools, a popular spa, and included activities such as catamaran/snorkel and organized excursions. Bars and entertainment are low‑key and tend to wind down early.

Related guest reviews

10

Lisa

7 Mar 2025

·

Stayed 4 nights

The resort is absolutely stunning and very clean. The resort itself had wonderful landscaping and the pool areas were great. Lots of places to lounge, including lovely cabanas for resting near the ocean. The beach was gorgeous, with white sand that never got hot under your feet. The staff were friendly and helpful, and the restaurants were all wonderful. Every meal was good, and some were amazing. Of the inclusions that we tried, the catamaran snorkeling trip was our favorite. We weren't really there for the alcohol, but some people were. We really enjoyed the snorkeling and even saw an albino stingray. The trip was just the right length and the views were lovely. The Cenote/Ranch trip was less enjoyable. The cenote was fine, but not exceptional, although we liked our guide. The Ranch part of it was very detailed introductions to each horse and a long explanation of types of horse shoes and what they are used for. We didn't really enjoy that part. Overall I think this resort is amazing and would definitely go there again!

10

Janean

15 Feb 2025

·

Stayed 9 nights

This is an incredibly special resort. The people make it so easy to come back to time and again. Highly recommend if you’re looking for amazing staff, delicious food, beautiful beach, luxurious accommodations and great entertainment. The spa is fabulous and the Mexican Festival they host weekly is nothing short of spectacular!

10

Deidra

6 Mar 2025

·

Stayed 3 nights

Our stay at El Dorado Maroma was absolutely fantastic! From the moment we arrived, the service was top-notch, making us feel completely taken care of in a truly all-inclusive environment. We stayed in the honeymoon suite, which was stunning—it featured a giant Jacuzzi tub and a beautiful view of the ocean. The resort itself is incredibly quiet and private, which made for a wonderfully relaxing getaway. We often had a pool all to ourselves, which felt like such a luxury. The beach service was first-come, first-serve, but we never had an issue finding a spot, and the service was always excellent. The food was great, with a variety of delicious options. The spa was very clean and beautiful and the couples massage price was reasonable. If I had to mention any downside, it would be the reservation system—having to book dinner and activities in advance took away some of the spontaneity I prefer in a beach vacation. However, that was a small inconvenience compared to how amazing everything else was. Overall, El Dorado Maroma is a fantastic, relaxing, and luxurious escape, and I would highly recommend it to anyone looking for a peaceful, high-end all-inclusive experience!

10

Amanda

9 Jan 2025

·

Stayed 5 nights

The resort is located on a beautiful, clean beach. The dining and bar options are included and all very delicious. We chose the package with included excursions that were all great and loved the organized transportation to and from the excursions and the airport. Top notch trip! and

10

Megan

29 Aug 2025

·

Stayed 5 nights

We loved our stay at El Dorado Maroma! The resort is the perfect size for a couples getaway. We were very happy with all the additional perks, including the hotel transportation and the catamaran and snorkeling tour. The staff is very friendly and accommodating. They worked hard every morning to clear any sargassum that accumulated on the beach. The spa services were top notch and we enjoyed the food at each restaurant. Make sure you visit the Taqueria for lunch. We would definitely recommend staying here!

10

Mykayla

25 Aug 2025

·

Stayed 1 night

I think it is a property that should have more exposure. There is nice long clean beaches that has trees and shade. The beach doesn't have waves. Which makes it swimable out front. They have lifeguards. I didnt know that there has activities include like the waterpark, catamaran, and two water pools in the jungle. The food is amazing, you dont sign the room number. No beach vendors. Many a places to drink and eat. Amazing food no buffet.

10

Kristy

20 Jul 2025

·

Stayed 3 nights

Quiet and small property. About a half hour from airport in a very secluded forest area. Only other resorts around. Beautiful grounds. Everything is spread out but it’s relatively smaller property. Staff great. Pool area is nice. The beach is nice however there was a lot of seaweed at the time we went so it was not desirable to swim in the ocean. The food and drinks were mid. Not bad but not amazing. The staff were all super nice but not everything was communicated well as far as activities, events, menus, times things opened and closed etc. The place shuts down after dinner time so there isn’t much going on. They had nightly entertainment but it was meh. Room was very nice and clean. We stayed in junior suite with partial ocean view. No complaints about facility or rooms.

10

Salome

24 Aug 2025

·

Stayed 4 nights

Excellent hotel in the Riviera Maya! The beach is amazing nothing compared with CanCun/Playa del Carmen, it is just a paradise. The hotel is great, amazing service, everyone goes the extra mile to make the guests feel comfortable and happy. The food was outstanding (for an all inclusive standards). The activities included (Catamaran/cenetos/cave/waterpatk) were great. If you want to treat yourself with a massage, don’t hesitate to book one, the facilities are great and the service was outstanding. Definitely this is not a party destination (everything closes between 10-11) instead wants a relax time in a great place then this might be a great option.

10

Herald

1 Sept 2025

·

Stayed 7 nights

The service was outstanding. The food in all the restaurants was beautifully served and delicious. The spa provided the best relaxation experience. The beach has white sand and turquoise water. The activities were fun and well programmed.This is a paradise.

10

Tiffany

10 Sept 2024

·

Stayed 4 nights

EDM was amazing!!! ALL staff were attentive and helpful from the time we arrived to the time we left. I had so much enjoying the amenities. The beach, the swim-up pool bar, and the entertainment at Rick’s. I visited with a group and we enjoyed everything. I upgraded from a private pool suite to a swim-up suite. The bathroom with the toilet room needs some updating, but besides that, everything else looks great. I also would love if they upgraded the food options. Some restaurants were, some were closed, some served different items on different days. I think something consistent at each restaurant with different options would be great. I will definitely visit again and recommend.

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Cleanliness

Property, rooms, and grounds are kept very clean and well maintained, with daily beach grooming noted. Some guests encountered seaweed at times.

Related guest reviews

10

Michele Powell

5 Jan 2025

·

Stayed 6 nights

We had an amazing vacation at El Dorado Maroma. The resort far exceeded our expectations. Lomas Hospitality was there to pick us up at the airport and got us to the resort without any issue. We were fortunate that we were to only ones in our shuttle going to the resort and going back to the airport. The staff were all so wonderful. Carlos at Lima Limon was there every morning to greet us for breakfast. What a special person! Carlos and Karen at Bar "24" knew exactly what we wanted. Rene was always there when we needed a drink on the beach then he was there at the restaurants at night still taking care of everyone. Bladimir and Juan were always attentive at lunch at Papitos. Marlene at Mio was super sweet taking care of us at dinner. I also want to give a big thank you to Fernanda. She was the hostess at Papitos and also at Lima Limon. She remembered our room number after the first day. There were many others that were so special. The food was exceptional. Definitely gourmet and so delicious. We also did a couples massage at Naay Spa. It was a nice experience. Everything as so clean too. Our room was made up daily with fresh towels. Then when we departed and arrived at the airport Lomas Hospitality walked us in the airport and got us checked in and made sure that there wasn't anything else that they could do for us. What a wonderful experience. We will be back for sure. I would highly recommend this property.

10

Lisa

7 Mar 2025

·

Stayed 4 nights

The resort is absolutely stunning and very clean. The resort itself had wonderful landscaping and the pool areas were great. Lots of places to lounge, including lovely cabanas for resting near the ocean. The beach was gorgeous, with white sand that never got hot under your feet. The staff were friendly and helpful, and the restaurants were all wonderful. Every meal was good, and some were amazing. Of the inclusions that we tried, the catamaran snorkeling trip was our favorite. We weren't really there for the alcohol, but some people were. We really enjoyed the snorkeling and even saw an albino stingray. The trip was just the right length and the views were lovely. The Cenote/Ranch trip was less enjoyable. The cenote was fine, but not exceptional, although we liked our guide. The Ranch part of it was very detailed introductions to each horse and a long explanation of types of horse shoes and what they are used for. We didn't really enjoy that part. Overall I think this resort is amazing and would definitely go there again!

10

Jesús Alberto Oliden

2 Jun 2025

·

Stayed 2 nights

We stayed in this property 10 years ago, and went back to it to find a place to spend frequent weekend breaks, thinking that the place would probably had changed a lot in a way that it could be a bit less appealing. Nothing farther than the truth, they have improved a lot while keeling the quiet and exclusive feeling of the resort. All the staff is very friendly and more than helpful, proactive, and the new approach to an "all inclusive" package that basically now included most of the things that used to have extra cost, is amazing. The hotel is super clean, and all the restrooms have A/C and always smell good and are kept dry and well equipped. The spa is an amazing experience, worth every dollar spent, and in general all the services, including the airport transportation are very very professional and safe, exceeding our expectations by far. In the Dorado Maroma, the Lomas group is doing an amazing job, and that includes the services provided right next door at the Maroma beach club, creating a uniform and high-quality experience for visitors, in such a transparent way, with the same standards suitable for demanding customers. For sure we will be back, and now are considering a membership, as this is a perfect spot to relax, and besides what nature provides, Lomas brings up the rest to make it possible. Congratulations to all the team!

10

Charles

31 May 2025

·

Stayed 7 nights

Beautiful beach, clean property and top notch staff. They really take the time to do daily cleanings of everything whether it's the rooms, pools ,restaurants or grounds in general. Very quiet and peaceful resort. We will certainly come back.

10

Eric Todd

22 Jun 2025

·

Stayed 3 nights

Property was beautiful and well maintained. All staffed was fantastic!

10

Brandi

17 Jul 2024

·

Stayed 1 night

The staff were very hospitable. The grounds were very well maintained. The restaurant on the adjacent hotel was a 5 star dining experience $120 a person

10

Jenny

30 Dec 2024

·

Stayed 3 nights

The service was excellent, the food delicious, the facilities spotless, and above all, the staff who work there are very friendly. We had the best vacation. Thank you.

10

becky

23 Jun 2025

·

Stayed 7 nights

Beautiful property with excellent staff. The beach is beautiful, sandy and very well maintained. Big thanks goes to all the CHEFS — the food is delicious! Make sure to contact the hotel and arrange free airport shuttle. Well organized.

10

Kristy

20 Jul 2025

·

Stayed 3 nights

Quiet and small property. About a half hour from airport in a very secluded forest area. Only other resorts around. Beautiful grounds. Everything is spread out but it’s relatively smaller property. Staff great. Pool area is nice. The beach is nice however there was a lot of seaweed at the time we went so it was not desirable to swim in the ocean. The food and drinks were mid. Not bad but not amazing. The staff were all super nice but not everything was communicated well as far as activities, events, menus, times things opened and closed etc. The place shuts down after dinner time so there isn’t much going on. They had nightly entertainment but it was meh. Room was very nice and clean. We stayed in junior suite with partial ocean view. No complaints about facility or rooms.

10

Davette

1 Apr 2025

·

Stayed 3 nights

This is such a beautiful property! The grounds are immaculate and the my room was always spotless. The staff was extremely friendly and made me feel welcomed and taken care of. I felt so safe at all times; from the transportation to walking around the resort. The food was great. Top shelf alcohol. Good communication via the app. Excellent stay!

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Rooms

Rooms are generally comfortable, many with views, private pools, or swim‑up options, though some decor feels dated. A few guests noted small or misrepresented room types, occasional noise near the main pool, or minor maintenance issues; Wi‑Fi coverage is strong.

Related guest reviews

8

Melissa

21 Dec 2024

·

Stayed 5 nights

Excellent beach, food and staff. Room was disappointing. We booked a “Mi Hotelito Beachfront Suite.” It was beach front-ish, and definitely NOT a suite. In fact, the room was small by any standards. I feel a little ripped off by the room, but everything else was perfect.

10

Deidra

6 Mar 2025

·

Stayed 3 nights

Our stay at El Dorado Maroma was absolutely fantastic! From the moment we arrived, the service was top-notch, making us feel completely taken care of in a truly all-inclusive environment. We stayed in the honeymoon suite, which was stunning—it featured a giant Jacuzzi tub and a beautiful view of the ocean. The resort itself is incredibly quiet and private, which made for a wonderfully relaxing getaway. We often had a pool all to ourselves, which felt like such a luxury. The beach service was first-come, first-serve, but we never had an issue finding a spot, and the service was always excellent. The food was great, with a variety of delicious options. The spa was very clean and beautiful and the couples massage price was reasonable. If I had to mention any downside, it would be the reservation system—having to book dinner and activities in advance took away some of the spontaneity I prefer in a beach vacation. However, that was a small inconvenience compared to how amazing everything else was. Overall, El Dorado Maroma is a fantastic, relaxing, and luxurious escape, and I would highly recommend it to anyone looking for a peaceful, high-end all-inclusive experience!

10

Christine

12 Jan 2025

·

Stayed 7 nights

This resort truly surprised us. First off I would like to say that we stayed at the Mi Hotelito room. I heard they have been the most recently renovated. It was a beautiful room that felt like a tropical getaway. The location was prime! That was our favorite part. We loved hanging out on our little patio and still received butler service there. Service everywhere was outstanding. Staff were always very happy to help. The food was the best we've had at an all-inclusive. It's a smaller resort and no buffet, so everything is cooked fresh. We usually get tired of the food by the end but not here. Chips and salsas to begin most meals. There are lots of Mexican options on the menu. We once went to a resort in Mexico with no Mexican restaurant, and it was so disappointing. El dorado maroma felt very Mexican and not just like an American resort in Mexico. We loved all the Mexican touches here. We wish they would do away with needing reservations at the restaurants. Felt very unnecessary. The beach was beautiful, but I will admit it's not exactly the type of beach I enjoy. I love swimming in the ocean. This was pretty shallow, and they had black metal lumps in the water that were pretty unsightly. The loungers are also kept pretty far back. It would have been nice if they were closer to the water. I still enjoyed it nonetheless. The paddleboarding and kayaks were free and made the ocean very enjoyable. There was never a wait to use them. While paddleboarding, I saw starfish, a sting

8

Jeffrey

12 Aug 2025

·

Stayed 5 nights

Private and secluded; staff and service top notch and very friendly and accommodating; swim-up suite in bldg 12 is great; over water bungalow w/ butler service is extraordinary; choose your room option iaw your preferences for quiet vs central vs high floor/swim-up vs luxury; property is beautifully maintained; dining options and local sourcing on resort was very good even for off-season; WiFi coverage strong throughout resort; transport to/from airport both shared and private was very helpful esp for first-timers; spa was nice; shows and events were simple and entertaining; excursions were well-managed by team and fun and memorable. A+ highly recommend for all inclusive and adults-only; low-decisions but with plenty of options; and, high-quality food and services for the slightly pickier guests.

10

bilal

5 Jan 2025

·

Stayed 4 nights

The friendliness and service is top notch. The food is gourmet and very accommodating of dietary restrictions. The interior of the rooms is somewhat dated. The bed mattresses tends to sag in the middle. The quality of the beach is excellent, soft sand and warm water.

10

jose m

3 Jun 2025

·

Stayed 4 nights

Place is an older resort but well maintained. The people are amazing . The rooms were large and super clean . The food was really great for a resort I thought . No buffets all food the food was fresh . Premium liquor on hand . The only draw back I had was the honeymoon suite shows first floor with a pool outside in pics . I was on the 4 th floor no pool . I did like the spot because we were away from everything but should have paid less .

10

Kristy

20 Jul 2025

·

Stayed 3 nights

Quiet and small property. About a half hour from airport in a very secluded forest area. Only other resorts around. Beautiful grounds. Everything is spread out but it’s relatively smaller property. Staff great. Pool area is nice. The beach is nice however there was a lot of seaweed at the time we went so it was not desirable to swim in the ocean. The food and drinks were mid. Not bad but not amazing. The staff were all super nice but not everything was communicated well as far as activities, events, menus, times things opened and closed etc. The place shuts down after dinner time so there isn’t much going on. They had nightly entertainment but it was meh. Room was very nice and clean. We stayed in junior suite with partial ocean view. No complaints about facility or rooms.

8

Malena

26 May 2025

·

Stayed 7 nights

We spent our honeymoon here at El Dorado Maroma. The views are breathtaking, service is usually amazing, although we did have a couple waiters who missed a few steps occasionally( like not bringing us breakfast pastries basket when all other tables got one.) The have a great selection of food and alcohol included, Patron, 1800, good options. The main pool area is quite loud, and could be heard from inside our private pool suite, so we spent most of our time at another pool in a quieter area. (They did offer to move us for $100/per night upgrade). The catamaran boat tour with snorkeling was very interesting and we saw the second largest coral reef with a giant sea turtle! The property did need some upgrades in furniture that isn’t damaged and new carpet, but the rest of the resort was in good shape. I wouldn’t recommend the provided transportation as it took us over two hours after arriving to the van to actually get to our hotel, but overall a very pleasant experience and a great choice in Playa del Carmen. The landscaping and tropical gardens really won us over, as well as the resorts smaller scale in comparison to the mega resorts.

10

Stien

11 Jun 2025

·

Stayed 4 nights

Heel vriendelijk personeel, ruime kamer, prachtig strand. De kamer is wel wat gedateerd. Het eten is heerlijk (wel enkel a la carte). Jammer van de sargassum maar blijkbaar was het juist een hele slechte periode.

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10

Cheyenne

11 Jan 2025

·

Stayed 4 nights

Took my mom here for her 60th birthday for a mother-daughter trip. This resort is a smaller boutique-like resort right on the beach. Overall this was a spectacular experience. There were a few hiccups like the jacuzzi tub not working in our room but after letting the staff know they sent someone to fix it. The food is amazing! What makes this place wonderful is the friendly staff. There is not really any night life or late-night entertainment or shows here but this is more a place to relax. The beach is definitely the most beautiful in Mexico and there is wait-staff on the beach to serve drinks. Thoroughly enjoyed this place but this place is definitely a place of rest and relaxation and not a place to come for a party. 10/10 would come back!

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Service

Service is widely praised as friendly, attentive, and accommodating across the resort. There are occasional lapses or communication issues, and some guests encountered timeshare or membership sales pitches.

Related guest reviews

10

Michele Powell

5 Jan 2025

·

Stayed 6 nights

We had an amazing vacation at El Dorado Maroma. The resort far exceeded our expectations. Lomas Hospitality was there to pick us up at the airport and got us to the resort without any issue. We were fortunate that we were to only ones in our shuttle going to the resort and going back to the airport. The staff were all so wonderful. Carlos at Lima Limon was there every morning to greet us for breakfast. What a special person! Carlos and Karen at Bar "24" knew exactly what we wanted. Rene was always there when we needed a drink on the beach then he was there at the restaurants at night still taking care of everyone. Bladimir and Juan were always attentive at lunch at Papitos. Marlene at Mio was super sweet taking care of us at dinner. I also want to give a big thank you to Fernanda. She was the hostess at Papitos and also at Lima Limon. She remembered our room number after the first day. There were many others that were so special. The food was exceptional. Definitely gourmet and so delicious. We also did a couples massage at Naay Spa. It was a nice experience. Everything as so clean too. Our room was made up daily with fresh towels. Then when we departed and arrived at the airport Lomas Hospitality walked us in the airport and got us checked in and made sure that there wasn't anything else that they could do for us. What a wonderful experience. We will be back for sure. I would highly recommend this property.

10

Cassandra

22 Nov 2025

·

Stayed 6 nights

We picked this all-inclusive, because it is well-rated for service, food and is noted for being a quiet, all adult resort, with a great beach. We were not disappointed - we had a rejuvenating relaxing beach holiday. There was a bit of a sales pitch, when booking our dinner reservations, for their vacation club, but we were firm in letting them know, thank you, but, no thank you, and that was the end of the sales pitch, so no issues. Overall, good value for our time and money. Recommend. :)

10

Megan

29 Aug 2025

·

Stayed 5 nights

We loved our stay at El Dorado Maroma! The resort is the perfect size for a couples getaway. We were very happy with all the additional perks, including the hotel transportation and the catamaran and snorkeling tour. The staff is very friendly and accommodating. They worked hard every morning to clear any sargassum that accumulated on the beach. The spa services were top notch and we enjoyed the food at each restaurant. Make sure you visit the Taqueria for lunch. We would definitely recommend staying here!

8

Brian

6 May 2025

·

Stayed 3 nights

We’ve stayed here multiple times. We really like the small size of the resort and quality food. There did seem to be a drop off in the quality of service. I asked the concierge 2 days in a row to book us a reservation and it never happened. I also mentioned a few issues with the room that were minor but were never addressed. At dinner we had a bottle of wine that we ordered and it was court so we sent it back. They never offered other options so we went the entire meal without a bottle of wine which I would gladly have purchased. The house wine options are not very good which is fine because they do have bottles you can purchase. Not sure what changed since the last few times we have been, but we likely will try other places. The location, size, and grounds are great.

10

Andreas

6 Dec 2025

·

Stayed 5 nights

Great service

4

juan

22 Mar 2025

·

Stayed 1 night

Poor service, it was not a very pleasant stay

10

Kristy

20 Jul 2025

·

Stayed 3 nights

Quiet and small property. About a half hour from airport in a very secluded forest area. Only other resorts around. Beautiful grounds. Everything is spread out but it’s relatively smaller property. Staff great. Pool area is nice. The beach is nice however there was a lot of seaweed at the time we went so it was not desirable to swim in the ocean. The food and drinks were mid. Not bad but not amazing. The staff were all super nice but not everything was communicated well as far as activities, events, menus, times things opened and closed etc. The place shuts down after dinner time so there isn’t much going on. They had nightly entertainment but it was meh. Room was very nice and clean. We stayed in junior suite with partial ocean view. No complaints about facility or rooms.

10

Salome

24 Aug 2025

·

Stayed 4 nights

Excellent hotel in the Riviera Maya! The beach is amazing nothing compared with CanCun/Playa del Carmen, it is just a paradise. The hotel is great, amazing service, everyone goes the extra mile to make the guests feel comfortable and happy. The food was outstanding (for an all inclusive standards). The activities included (Catamaran/cenetos/cave/waterpatk) were great. If you want to treat yourself with a massage, don’t hesitate to book one, the facilities are great and the service was outstanding. Definitely this is not a party destination (everything closes between 10-11) instead wants a relax time in a great place then this might be a great option.

10

Janet

1 Jan 2025

·

Stayed 4 nights

as a female solo traveler, safety is paramount, and i never felt so safe while on vacation as i did here. the place is amazing. the bathrooms smell delicious. the restaurants offer delicious options and cater to any allergies or preferences you might have. be sure to book the specialty restaurants for suppers. the theme nights they offer once a week are quite the experience ( i only go to do the mexican night but thoroughly enjoyed it). the staff are very attentive- at the beach, in the restaurants, at the pools, everywhere you go. I've never felt so pampered from the time i arrived to the time i left. lots of activities to do each day from dancing lessons, to mini individual spanish lessons on the beach, arts and crafts, cooking lessons, beach and pool volleyball, etc and those are only the ones that i was informed about from roaming staff. the fact that it is only for 18 and over is so refreshing. do the on site excursions *based next door like the catamaran snorkling trip, camel ride, etc) or go off site for the cenote and cave trip for even more fun. if i would have had more days i would have done every offered excursion. the transportation, cleaning staff, bar tenders, pool cleaners, medics, life guards, bell boys, beach attendants, spa staff, restaurant staff, personal concierge, check in staff deserve much credit for making their clients enjoy the vacation even more memorable. everyone was so helpful and friendly. you wont go wrong choosing to book this property.

10

Carly

14 Mar 2025

·

Stayed 3 nights

A Perfectly Romantic and Accommodating Escape – El Dorado Maroma Our stay at El Dorado Maroma was nothing short of amazing. From the moment we arrived, the staff went above and beyond to make sure our experience was special. Unfortunately, my boyfriend fell ill during our trip, but the concierge was incredibly helpful—they assisted me in getting a doctor and even arranged transportation to the pharmacy for his medication. Despite being under the weather, he still got to enjoy his birthday, as the staff thoughtfully brought the celebration to our room, ensuring he felt special. The resort itself is stunning. The rooms were impeccably clean, and every staff member we encountered was warm, accommodating, and genuinely dedicated to making our stay wonderful. The beach? Absolutely breathtaking—easily the most beautiful I’ve seen in Mexico, and I’ve been to quite a few. The tranquility of the resort was another highlight. It often felt like we had the entire place to ourselves, which made for a romantic and peaceful escape. If you’re looking for a lively party scene, this isn’t the place—but for those seeking relaxation and intimacy, it’s perfect. Since my boyfriend was resting, I attended their 60-minute membership presentation, and while I ultimately didn’t join, I appreciated how pleasant and non-pushy the experience was. Maybe next time! El Dorado Maroma exceeded my expectations, and I can’t wait to come back for another unforgettable stay.

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Location

Secluded beachfront setting with soft, swimmable sand and scenic views about a half hour from the airport. Guests highlight the peaceful, quiet vibe and consistent beach upkeep; occasional seaweed can appear.

Related guest reviews

10

Lisa

7 Mar 2025

·

Stayed 4 nights

The resort is absolutely stunning and very clean. The resort itself had wonderful landscaping and the pool areas were great. Lots of places to lounge, including lovely cabanas for resting near the ocean. The beach was gorgeous, with white sand that never got hot under your feet. The staff were friendly and helpful, and the restaurants were all wonderful. Every meal was good, and some were amazing. Of the inclusions that we tried, the catamaran snorkeling trip was our favorite. We weren't really there for the alcohol, but some people were. We really enjoyed the snorkeling and even saw an albino stingray. The trip was just the right length and the views were lovely. The Cenote/Ranch trip was less enjoyable. The cenote was fine, but not exceptional, although we liked our guide. The Ranch part of it was very detailed introductions to each horse and a long explanation of types of horse shoes and what they are used for. We didn't really enjoy that part. Overall I think this resort is amazing and would definitely go there again!

10

Angela

2 Aug 2024

·

Stayed 5 nights

The service and staff were awesome. The beach is incredible. A very peaceful resort. Just what we were looking for.

8

Steffen Michael

21 Jul 2025

·

Stayed 4 nights

Very nice location, beach is mainly clean

10

Megan

29 Aug 2025

·

Stayed 5 nights

We loved our stay at El Dorado Maroma! The resort is the perfect size for a couples getaway. We were very happy with all the additional perks, including the hotel transportation and the catamaran and snorkeling tour. The staff is very friendly and accommodating. They worked hard every morning to clear any sargassum that accumulated on the beach. The spa services were top notch and we enjoyed the food at each restaurant. Make sure you visit the Taqueria for lunch. We would definitely recommend staying here!

10

becky

23 Jun 2025

·

Stayed 7 nights

Beautiful property with excellent staff. The beach is beautiful, sandy and very well maintained. Big thanks goes to all the CHEFS — the food is delicious! Make sure to contact the hotel and arrange free airport shuttle. Well organized.

8

Martha

6 Mar 2025

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Stayed 7 nights

Beautiful beach, friendly staff, huge rooms, good food.

10

Kristy

20 Jul 2025

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Stayed 3 nights

Quiet and small property. About a half hour from airport in a very secluded forest area. Only other resorts around. Beautiful grounds. Everything is spread out but it’s relatively smaller property. Staff great. Pool area is nice. The beach is nice however there was a lot of seaweed at the time we went so it was not desirable to swim in the ocean. The food and drinks were mid. Not bad but not amazing. The staff were all super nice but not everything was communicated well as far as activities, events, menus, times things opened and closed etc. The place shuts down after dinner time so there isn’t much going on. They had nightly entertainment but it was meh. Room was very nice and clean. We stayed in junior suite with partial ocean view. No complaints about facility or rooms.

10

Salome

24 Aug 2025

·

Stayed 4 nights

Excellent hotel in the Riviera Maya! The beach is amazing nothing compared with CanCun/Playa del Carmen, it is just a paradise. The hotel is great, amazing service, everyone goes the extra mile to make the guests feel comfortable and happy. The food was outstanding (for an all inclusive standards). The activities included (Catamaran/cenetos/cave/waterpatk) were great. If you want to treat yourself with a massage, don’t hesitate to book one, the facilities are great and the service was outstanding. Definitely this is not a party destination (everything closes between 10-11) instead wants a relax time in a great place then this might be a great option.

10

Maria

2 Dec 2023

·

Stayed 8 nights

This is a great, little resort. The beach is, in my opinion, is one of the best in the area. It is white and powdery. The staff rakes it each morning so there are no rocks or debris. There could be more beach chairs, but the staff work very hard to assure that you get a chair. My room was perfectly located within walking distance to the beach. I had a room directly above Rick’s bar and the adjoining pool, but never felt it was too loud. The staff are all very hard working and welcoming. The grounds at the resort are immaculate. The staff members at the bars, the beach and the restaurants were all amazing. If you’re looking for a quiet laid back vibe, this is your place.

10

Cheyenne

11 Jan 2025

·

Stayed 4 nights

Took my mom here for her 60th birthday for a mother-daughter trip. This resort is a smaller boutique-like resort right on the beach. Overall this was a spectacular experience. There were a few hiccups like the jacuzzi tub not working in our room but after letting the staff know they sent someone to fix it. The food is amazing! What makes this place wonderful is the friendly staff. There is not really any night life or late-night entertainment or shows here but this is more a place to relax. The beach is definitely the most beautiful in Mexico and there is wait-staff on the beach to serve drinks. Thoroughly enjoyed this place but this place is definitely a place of rest and relaxation and not a place to come for a party. 10/10 would come back!

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AI-generated summary based on recent guest reviews

Dining

Food is frequently described as delicious and above typical all‑inclusive standards, with à la carte restaurants and premium drinks. Some guests found selections average or inconsistent, noted the need for reservations, and missed late‑night or snack options.

Related guest reviews

10

Deidra

6 Mar 2025

·

Stayed 3 nights

Our stay at El Dorado Maroma was absolutely fantastic! From the moment we arrived, the service was top-notch, making us feel completely taken care of in a truly all-inclusive environment. We stayed in the honeymoon suite, which was stunning—it featured a giant Jacuzzi tub and a beautiful view of the ocean. The resort itself is incredibly quiet and private, which made for a wonderfully relaxing getaway. We often had a pool all to ourselves, which felt like such a luxury. The beach service was first-come, first-serve, but we never had an issue finding a spot, and the service was always excellent. The food was great, with a variety of delicious options. The spa was very clean and beautiful and the couples massage price was reasonable. If I had to mention any downside, it would be the reservation system—having to book dinner and activities in advance took away some of the spontaneity I prefer in a beach vacation. However, that was a small inconvenience compared to how amazing everything else was. Overall, El Dorado Maroma is a fantastic, relaxing, and luxurious escape, and I would highly recommend it to anyone looking for a peaceful, high-end all-inclusive experience!

10

Reuben

23 Apr 2025

·

Stayed 4 nights

Perfect all inclusive for a relaxing getaway. The staff was great, very attentive, the beach is incredible, the amenities are such that there is no reason to actually leave the resort outside of the included activities like the cenotes etc. Food is decent, not amazing. The brunch at the day club was the best, mostly everything else is pre-made and heated up, so there is a noticeable difference in quality between a 7:00 reservation and a 9:30 reservation, but overall I would absolutely return.

8

Sharon

7 May 2025

·

Stayed 5 nights

Really beautiful resort. nice pools and a lot of cute areas for photo ops or private walks. The food was only OK.

10

Megan

29 Aug 2025

·

Stayed 5 nights

We loved our stay at El Dorado Maroma! The resort is the perfect size for a couples getaway. We were very happy with all the additional perks, including the hotel transportation and the catamaran and snorkeling tour. The staff is very friendly and accommodating. They worked hard every morning to clear any sargassum that accumulated on the beach. The spa services were top notch and we enjoyed the food at each restaurant. Make sure you visit the Taqueria for lunch. We would definitely recommend staying here!

10

David

20 Aug 2025

·

Stayed 7 nights

Smaller resort that was not crowded. Excellent dining and food options. Great service.

10

Kristy

20 Jul 2025

·

Stayed 3 nights

Quiet and small property. About a half hour from airport in a very secluded forest area. Only other resorts around. Beautiful grounds. Everything is spread out but it’s relatively smaller property. Staff great. Pool area is nice. The beach is nice however there was a lot of seaweed at the time we went so it was not desirable to swim in the ocean. The food and drinks were mid. Not bad but not amazing. The staff were all super nice but not everything was communicated well as far as activities, events, menus, times things opened and closed etc. The place shuts down after dinner time so there isn’t much going on. They had nightly entertainment but it was meh. Room was very nice and clean. We stayed in junior suite with partial ocean view. No complaints about facility or rooms.

10

Lisa

1 Jun 2025

·

Stayed 5 nights

This is a beautiful resort and our first time here. The staff is fabulous. Their service and kindness are impeccable!!! I really don’t have any dislikes but I do think they could do better with the restaurants. The food is meh. The desserts are delish.

10

Salome

24 Aug 2025

·

Stayed 4 nights

Excellent hotel in the Riviera Maya! The beach is amazing nothing compared with CanCun/Playa del Carmen, it is just a paradise. The hotel is great, amazing service, everyone goes the extra mile to make the guests feel comfortable and happy. The food was outstanding (for an all inclusive standards). The activities included (Catamaran/cenetos/cave/waterpatk) were great. If you want to treat yourself with a massage, don’t hesitate to book one, the facilities are great and the service was outstanding. Definitely this is not a party destination (everything closes between 10-11) instead wants a relax time in a great place then this might be a great option.

10

Elias

31 Mar 2025

·

Stayed 4 nights

The El Dorado Maroma sits on a pristine beachside property. It has incredible food options, views, service, and pools. Breakfasts are unbeatable, featuring authentic Mexican cuisine, while lunches and dinners provide excellent options at Caribbean, Peruvian, and Italian restaurants, each with dishes to compete with the best restaurants anywhere. The waiters are always friendly, and the service staff helpful. Look for Arturo at Pepito's for especially friendly service. That guy's the best! We can't say enough about this place and are already talking about going back!

4

Diana

28 Dec 2024

·

Stayed 8 nights

Food was horrible. Pretending to be gourmet restaurant with cheap Chinese food served as Asian fusion.Christmas dinner was pathetic. Beach is nice but you have to tip for towels. For chairs, for a cup of water . They said is all inclusive but you have to tip for towels in the room.for coffee pods For room breakfast , for dinner , for lunch. No buffet available even they states on Expedia there is buffet.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $671	2 $656	3 $629	4 $603	5 $551	6 $585	7 $572
8 $572	9 $575	10 $585	11 $603	12 $863	13 $572	14 $759
15 $572	16 $572	17 $572	18 $572	19 $634	20 $634	21 $572
22 $572	23 $634	24 $634	25 $621	26 $562	27 $758	28 $572
29 $535	30 $554

Su	Mo	Tu	We	Th	Fr	Sa
		1 $554	2 $554	3 $554	4 $554	5 $554
6 $554	7 $572	8 $582	9 $592	10 $578	11 $572	12 $572
13 $562	14 $558	15 $549	16 $549	17 $549	18 $549	19 $549
20 $528	21 $549	22 $549	23 $646	24 $646	25 $646	26 $646
27 $647	28 $646	29 $647	30 $652	31 $650

El Dorado Maroma, All & More Inclusive - Adults Only

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Royal Retreat Mi Hotelito Beachfront Suite

Private Pool Suite

Swim Up Suite

Honeymoon Suite

Royal Retreat Haven Suite

Junior Suite More Inclusive

Royal Retreat 1 Bedroom Studio

Royal Retreat Private Pool Suite

Guest reviews of El Dorado Maroma, All & More Inclusive - Adults Only

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