Element by Marriott Miami Doral

The stove wasn't working, the staff wouldn't change our room even though we paid extra for the service, the floor was very dusty and needed to be mopped, the check-out employee Juan was extremely rude, he let several people go ahead of us, raised his voice, until I had to call the manager. He claimed that simpler cases would be prioritized and I would have to wait, but in my understanding, a queue is a queue. Only after a 20-minute wait and much arguing did he attend to us! And he kept emphasizing: "If you want to complain about me, feel free!" and continued to ignore us! This is my third time at the hotel and it's been a disappointment! I was very upset about it.

Clean room, comfortable bed, exceptional breakfast!!

The plumbing was old and clogged immediately. Also couldn't figure out how to turn the lights on, kinda goofy you have to stick a key card in.

Bathroom was super dirty and until 2am super loud music. Terrible. Could not shower on handycap dirty shower

Ok