What type of breakfast is offered and what are the serving hours?

English breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee of approximately GBP 24 per person.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangement details are not provided.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, step-free entrances, and accessible facilities in public areas. Specific details about room and bathroom accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the heart of London, within a 10-minute drive of Tower of London and Tower Bridge, and is approximately 2.4 miles from The Shard and 2.8 miles from Trafalgar Square. Nearby attractions include Barbican Centre (1.1 km), Brick Lane (1.2 km), and Liverpool Street (1.4 km).

Does the property have a swimming pool?

Yes, the property features an indoor swimming pool. Children ages 6-15 must be accompanied by an adult in the pool, and children under 6 years old are not permitted.

What are the hotel policies for guests staying with children?

Children are allowed at the property. Children ages 6-15 must be accompanied by an adult age 16 or older in the pool. Specific policies regarding the minimum age for free stays are not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of GBP 50 per night. Specific details regarding cribs or the maximum number of extra beds allowed are not provided, and advance request or confirmation may be required.

Stay at Montcalm East, Autograph Collection in London

Average nightly price at Montcalm East, Autograph Collection by month, last 12 months (USD)
Month	Average price
January	$273
February	$293
March	$318
April	$320
May	$323
June	$419
July	$374
August	$248
September	$431
October	$378
November	$377
December	$345

What guests think

At Montcalm East, Autograph Collection, travellers consistently praise the friendly, attentive staff, modern design, and convenient location near Old Street, with many enjoying the spa, pool, and bar, though facilities can be busy at times.

Rooms are stylish and comfortable, though some guests report minor maintenance or tech issues, limited views, or darker decor. Most guests describe the property as very clean, with a few noting isolated issues like a dirty bathroom, dust, or worn carpets. Breakfast and the bar/restaurant are well regarded, but a few found buffet items lukewarm or had confusion over third‑party breakfast inclusions. Overall, it suits travellers seeking modern comfort and a relaxing base.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Spa, pool, and gym are popular and generally praised, and the bar is well liked. Some guests report busy areas, cold pool or jacuzzi, occasional outages, and limited seating.

Related guest reviews

10

Meghan

Oct 27, 2025

·

Stayed 2 nights

The hotel was lovely, clean and stylish. The spa was busy when we went but was clean and enjoyable. We sat at the bar one of the nights which was really nice and the cocktails were fantastic. All of the hotel staff were very friendly. Really enjoyed our stay

10

Dr Moses

Feb 27, 2025

·

Stayed 2 nights

Amazing hotel and staff. Very friendly. Great swimming pool

10

Maria

Apr 4, 2024

·

Stayed 1 night

This hotel was really something else. I have stayed in many, and this is one of the top of my list. We stayed here for my partners boyfriend and they made the stay very special. The room was decorated with petals and balloons and even got a wine bottle. The staff were so lovely and welcoming too. The only downside was the freezing temperature of the pool, and the hot tub was more on the colder side too. I could, therefore, only use the sauna. Also, there were not enough seating area in the spa. I was a bit upset by this as I was looking for a 'spa weekend'. Despite this, I would come again. Hotel is well situated and the room amenities were great!

10

Gary

Aug 16, 2025

·

Stayed 1 night

Lovely well equipped rooms, great breakfast, take advantage of the spa! V friendly and helpful staff too.

10

Shirley

Jan 14, 2024

·

Stayed 1 night

Fabulous!! Though the jacuzzi stopped Working in the evening so couldn’t use it after 6:30

10

Katherine

Sep 8, 2025

·

Stayed 4 nights

It was amazing. We loved the swimming pool. Perfect location and helpful staff clean etc

10

Mohamed

Feb 24, 2025

·

Stayed 1 night

Amazing customer service, went above and beyond for us. Location is great, hotel has a lovely spa/pool/gym area. Room was really nice. Breakfast the best ive had in London

10

Rachel

Nov 19, 2023

·

Stayed 1 night

The building was fantastic. The facilities excellent, staff very good. Bedrooms and all sorts of great extras, liked dental kit, sewing kit, shaving kit etc. Coffee machine in the rooms. Would have been great to have a jug of fresh milk in the fridge, that was the only thing that could have been improved upon. Pool/spa was busy but very nice. Rooms had bath robes and sliders to take to the spa. Heat controls were responsive in rooms. We had a very comfortable night. Will definitely be back

10

Hadassah

Aug 26, 2025

·

Stayed 3 nights

I absolutely love this hotel, I stay here every time I’m in London. The place is immaculate and pretty, the pool and hot tub is stunning (as well as the sauna and steam room), the staff is very friendly and accommodating and I love the inside of rooms and facilities. They have a lovely gym and beautiful lobby and lounge area and it’s located in a great part of London close to a ton of shops. They give you waters, coffee, tea .. it’s just a 5 star experience every time. I can’t wait to come again, they were very accommodating to my needs and made sure I was happy with my stay.

10

Bianca

Nov 23, 2025

·

Stayed 2 nights

Friendly staff, clean room, comfortable bed, excellent spa!

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Cleanliness

Reviews mostly describe rooms and public areas as clean and well kept. A few note lapses such as a dirty bathroom, hairs in the shower, carpets needing a wash, or visible dust.

Related guest reviews

10

Meghan

Oct 27, 2025

·

Stayed 2 nights

The hotel was lovely, clean and stylish. The spa was busy when we went but was clean and enjoyable. We sat at the bar one of the nights which was really nice and the cocktails were fantastic. All of the hotel staff were very friendly. Really enjoyed our stay

10

Sarah

Jan 20, 2024

·

Stayed 1 night

The staff were very attentive and completely professional. The room was wonderfully clean and very comfortable. Couldn’t have asked for more.

2

Yasmin

Nov 30, 2025

·

Stayed 1 night

Long delays for check-in and dirty bathroom

10

Puneet

Nov 27, 2023

·

Stayed 1 night

Fantastic hotel in an excellent location. The staff were very professional and courteous, and the hotel was very clean. My room was spacious and included all the amenities required for a relaxing and stress-free stay. Would highly recommend to anyone looking to visit London and stay somewhere outside of the hustle and bustle of the tourist areas, but within close proximity to Shoreditch and the city.

8

Mohamed

Jul 9, 2024

·

Stayed 2 nights

Staff were welcoming and attentive. Hotel was well laid out with a decent sized pool. Pool was not heated. Sauna was not at all hot but steam room and jacuzzi were really good. Breakfast in the adjoining restaurant was average but costly - we chose from the a la carte menu rather than the buffet. Carpets need a wash but overall the room was clean. The dark themed room meant it was very dimly lit and the dust in the air was visible. Far too many light switches. The location was really good for access to underground - Old Street being a 3 minute walk away. Plenty of amenities nearby. Free on street parking over the weekend which worked well for us however the nearest NCP parking is a 12 minute walk away which is not ideal. We were there for a wedding anniversary and the hotel staff left a hamper in our room as a gift which was nice. Overall, a really good stay and we would visit again.

10

Adam

Sep 24, 2024

·

Stayed 1 night

Very polite staff and nice and clean and lovely rooms

10

Jacqueline

Jun 12, 2025

·

Stayed 3 nights

Beautiful clean hotel that is a true 5 Star. Excellent facilities and amazing staff. Will definitely stay again

10

Bianca

Nov 23, 2025

·

Stayed 2 nights

Friendly staff, clean room, comfortable bed, excellent spa!

10

stuart

Jun 17, 2024

·

Stayed 1 night

Great rooms and friendly staff, found a couple of small hairs in the shower which was not really worth complaining about just washed them down with the shower head, found a small tear in the duvet cover again by time we noticed it was too late in the day to complain as only there for 1 night, but definitely stay there again despite the couple of minor issues which hopefully a one off being as we been there couple of times before and things have been great.

10

Erin

Mar 31, 2023

·

Stayed 4 nights

Staff very friendly and accommodating. Nice amenities. Good location.. Clean

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Rooms

Modern, stylish rooms with comfortable beds and useful amenities; some suites are spacious. Several guests mention maintenance or tech issues (TV, lighting, thermostat, water pressure), darker decor, small bathrooms, or limited views.

Related guest reviews

6

Melissa

Apr 3, 2023

·

Stayed 3 nights

We were given a really bad room when we checked in -- shower didn't get warm, parts of the room were broken, heat/cooling didn't work, it was right across from the elevator so it was noisy, etc etc. We stayed there the first night but asked to be moved.

10

Liesl

Oct 19, 2025

·

Stayed 2 nights

Stunning hotel ! Room very stylish state of the art and comfortable! Staff were outstanding and couldn’t do enough to help us .

8

Gregory

Mar 26, 2023

·

Stayed 1 night

Overall, we were happy during our first stay. The pool area was lovely and warm. The room itself was a nice size but the bathroom was extremely small and uncomfortable to maneuver in. There is nowhere to hang/dry your towels and the hand towel rack gets trapped behind the bathroom door when it’s open. The room tech seemed nice to begin with (the auto open and close curtains were very cool) but a few of our buttons did not work - the thermostat wouldn’t change and we got so warm in the night, it was difficult to sleep. We did not rest well at all, sadly. Apart from that, everyone was extremely friendly and accommodating.

8

Mohammed

Apr 6, 2025

·

Stayed 1 night

Everything was excellent part from room. Bit small and other buildings blocked the view

10

Jason

Jan 10, 2023

·

Stayed 2 nights

Stayed in the junior suite. The room is spacious and has a good view. One of the most comfortable beds to wind down on, with sky tv to go along with it. The pool, gym, suana are just additional benefits of this great hotel.

10

Zoe

Oct 19, 2025

·

Stayed 1 night

Beautiful room with high quality products, spa was great and a super comfortable bed ! Service was excellent - we had a great stay !

6

Wayne

Apr 1, 2024

·

Stayed 1 night

Was a nice place but few issues with room (which didn’t bother me too much at the time but on reflection not what I’d expect when reserving a suite in a 4.5-star hotel. Tv didn’t work (not the biggest issue as had my tablet), incredibly limited room service menu. And the view was blocked with boards covering my windows. Otherwise, comfy bed and great pimples and the free Nespresso and refillable water was a nice touch

10

Alex

Aug 12, 2023

·

I planned a surprise birthday weekend for my girlfriends 22nd birthday, and I was completely blown away! I had asked if we could get the room decorated as it was a special occasion. A very special thank you to Anista for going above and beyond my expectations. As soon as we walked through the door both of our jaws dropped. WOW!!! My girlfriend even said that was the first time she cried of happiness! I genuinely couldn’t fault anything, the staff was impeccable! We even got complimentary wine on the house! Again a very special thankyou to Anista, you truely helped make this night unforgettable!<3

10

Grace

Jun 19, 2023

·

Stayed 1 night

We had a great stay. We arrived early and the staff were more than happy to let us check into our room which is always much appreciated. We stayed in a junior suite and it was perfect for the 3 of us.

6

Summer

Aug 18, 2025

·

Stayed 1 night

Stayed for one night. It was mid. I’ve stayed in hotels with less star ratings that exceeded my expectations (i.e. The Gate London City). The water pressure was low, the extendable mirror in the bathroom was broken, the TV isn’t a Smart TV, the paint on the small table by the armchair was peeling, and the light by the door kept flickering. The interior was of dark tones which didn’t make the room seem inviting, and overall it was plain and dated. The staff were helpful with providing a USB-C HDMI cable and the bed was comfortable.

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Service

Staff are widely praised as friendly, attentive, and accommodating, often adding thoughtful touches for celebrations. Occasional negatives include slow or confused check-in/communication and challenges resolving issues or honoring prepaid breakfast.

Related guest reviews

4

Jade

Sep 27, 2025

·

Stayed 2 nights

When booking, I specifically paid extra for breakfast to be included for both mornings of our two-night stay. I also included a note that this was for a birthday celebration. Unfortunately, when we arrived for breakfast on the first morning, the hotel informed us that breakfast was not included in our booking. I was very clear when making my booking and paid an additional amount for this. However, the hotel denied this and only after I returned to my room, retrieved my laptop, and logged into my Hotels.com account could I prove that breakfast was included. Even then, the hotel staff insisted that “sometimes with Expedia/Hotels.com bookings the breakfast information does not come through.” This situation caused significant embarrassment and stress. I am five months pregnant and had to leave the breakfast table without eating or drinking in order to resolve this issue. It completely ruined my partner’s birthday morning and spoiled our overall experience at the hotel. This is unacceptable. I paid for a service that was not honoured at the outset, and the handling of the situation by the hotel caused unnecessary stress and upset. I am requesting the following: 1. A full investigation into how this error occurred. 2. Confirmation that my booking did indeed include breakfast for two nights. 3. A resolution, including reimbursement and appropriate compensation for the distress and disruption caused. I trust Hotels.com will take this matter seriously and investigate.

2

Jerome

Feb 20, 2023

·

Stayed 19,366 nights

Air conditioning did not function properly. Had to change room during the night and had to make the beds for my children myself in the middle of the night. Personnel did not help and only offered a free breakfast to compensate…

10

Sherin Rachel

May 25, 2024

·

Stayed 4 nights

Yet again, a lovely stay at the Montcalm East Autograph Collection. I was fortunate enough to get an upgraded room, and all my requests met. The staff was brilliant, patient and very helpful regarding every inquiry I had. The breakfast options were good and the facility amazing. I cannot wait to stay here again! Really recommend anyone wanting a comfortable stay to book this hotel :)

10

Efosa

May 26, 2025

·

Stayed 1 night

It was a wonderful experience from check in to checking out.

10

Salma

Jan 19, 2025

·

Stayed 2 nights

I don’t even know where to start. My whole stay at the hotel was amazing. The service was impeccable, and the whole staff was so kind. Whenever we had a question they always went the extra length to make sure we had everything we need. The rooms were beautiful and clean. And let me not even get started with the spa and gym. honestly the best hotel I’ve stayed at and definitely coming back to!! I recommend this hotel to everyone thinking staying here. Honestly the staff need a raise for the great service!

10

Alexa

Jun 14, 2025

·

Stayed 1 night

The whole experience was amazing. The hotel is stunning. Very helpful and friendly staff. We’ll definitely be back! Location is great. The bar staff were really attentive and helpful. The reception staff were absolutely outstanding too!

10

Andrea

Aug 28, 2023

·

Stayed 4 nights

So many good people working at the Montcalm East Hotel. From the moment I arrived thru were helpful, patient and professional. Keep in mind their beautiful bar/restaurant is under construction while they're working during the day. My room was ready when I arrived best surprise). They offer you bottled water, still or sparkling upon check-in. On National Dog Day they had cute and delicious dog shaped cookies for guests. The front desk staff, housekeeping, security and my favorite guys the concierge! The concierge really made me feel safe a a solo female traveler, feeling safe is golden. They not only ordered my taxis but they'd step outside and hail one down or chat with the drivers to assure they took me to the correct destination. Lesson learned: don't order Bolt rides from the hotel. They all parked one street over and then they cancel the ride. Sadly, they are known for doing that. I never felt happier with a hotel stay. I've traveled and stayed at resorts and hotels in Canada, Mexico, Ireland and within the US for years. And, the Montcalm has been the best of them all. They just take really good care of their guests. The chefs & the servers in the buffet, I don't know how they did it. It was so busy and packed some mornings and they just kept busy taking care of everyone's requests. Cheers to the wonderful staff at my new favorite hotel.

8

James

Apr 19, 2025

·

Stayed 2 nights

Booked in to celebrate my husband’s 60th birthday. We wanted to use the spa, relax and revisit Hoxton where my husband worked in the 1990’s. Hotel was great although email communication before check in was slow. Staff, particularly the breakfast staff were excellent. We enjoyed the pool although couldn’t book treatments. Room was good and the area great for us.

10

YI

Apr 19, 2025

·

Stayed 1 night

My 2nd time staying here, even I compare with other hotels they are above excellent in all the way, specially when you stay with toddlers/ child you will be surprised how friendly all the staffs are to the children. Had a little disappointment at the restaurant due to their miscommunications but again manager solved an issue so professionally for us. I highly recommended to family/friends/couples and the area is perfect for dining out.

10

Sarah

May 14, 2025

·

Stayed 1 night

Absolutely loved our stay! We were treated by the door straight away, our bags were handled for us. The staff can’t do enough for you. I’ve stayed many times and am already booked to stay again.

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Location

Convenient Shoreditch base a short walk from Old Street station, with easy access to transport, shops, and restaurants. Some note it’s slightly outside the main tourist sights but well connected.

Related guest reviews

10

Andy

Mar 25, 2024

·

Stayed 1 night

Location and style

10

Helen

Feb 13, 2023

·

Stayed 2 nights

A beautiful and stylish hotel, well located for getting around areas of London such as Soho, Leicester Square, Covent Garden as well as around the area local to the hotel , Shoreditch which was great.

10

Puneet

Nov 27, 2023

·

Stayed 1 night

Fantastic hotel in an excellent location. The staff were very professional and courteous, and the hotel was very clean. My room was spacious and included all the amenities required for a relaxing and stress-free stay. Would highly recommend to anyone looking to visit London and stay somewhere outside of the hustle and bustle of the tourist areas, but within close proximity to Shoreditch and the city.

8

Ezequiel

Aug 31, 2024

·

Stayed 7 nights

5 star quality service Good rooms appointed with all you need Excellent cleaning turn around Accommodating staff I recommend it. It’s off beaten track slightly for tourists but there’s a tube station very very close by. Recommended

10

Paul

Aug 23, 2025

·

Stayed 1 night

Excellent hotel, great location near to old street tube station. Staff very friendly and helpful.

10

Emily

Feb 9, 2024

·

Stayed 1 night

Absolutely SUPERB! We will be back! Every single member of staff we met went above and beyond both their professionalism and attention to detail was outstanding! The hotel and its staff made our trip! Sincere thanks. A beautiful hotel located in a vibrant and fun area. AMAZING! No time to use the spa this stay but looked beautiful too!

10

Jaikumar

Jan 4, 2025

·

Stayed 9 nights

This was an amazing hotel to stay in London. It's a couple of minutes walk from Old Street station. Breakfast options with Pret-A-Manger, right around, along with Starbucks and McDonalds 24 hours. Breakfast option at the hotel was pretty good as well. The staff was super helpful and in our case, our younger son got locked out of the room, while with his elder brother sleeping in the room and the staff helped out with an extra key in the most timely manner and my son was very happy that they took care of him promptly.

10

Frank

Mar 8, 2023

·

Stayed 2 nights

Good location for transport and places to eat

10

Margot

Jul 19, 2023

·

Stayed 5 nights

We loved this property. The location was excellent for us, close to tube and bus routes. The hotel has a modern look, ample rooms, clean, great gym, and super friendly staff. Will definitely stay there again.

10

Esme

Feb 11, 2024

·

Stayed 2 nights

Excellent stay, fabulous location close to the tube. Nothing was too much trouble for the staff and they were extremely welcoming

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Dining

Breakfast and on-site dining are often praised, with good cocktails and bar service. Some guests found breakfast average or lukewarm, and a few experienced confusion over included breakfast or deposits.

Related guest reviews

4

Jade

Sep 27, 2025

·

Stayed 2 nights

When booking, I specifically paid extra for breakfast to be included for both mornings of our two-night stay. I also included a note that this was for a birthday celebration. Unfortunately, when we arrived for breakfast on the first morning, the hotel informed us that breakfast was not included in our booking. I was very clear when making my booking and paid an additional amount for this. However, the hotel denied this and only after I returned to my room, retrieved my laptop, and logged into my Hotels.com account could I prove that breakfast was included. Even then, the hotel staff insisted that “sometimes with Expedia/Hotels.com bookings the breakfast information does not come through.” This situation caused significant embarrassment and stress. I am five months pregnant and had to leave the breakfast table without eating or drinking in order to resolve this issue. It completely ruined my partner’s birthday morning and spoiled our overall experience at the hotel. This is unacceptable. I paid for a service that was not honoured at the outset, and the handling of the situation by the hotel caused unnecessary stress and upset. I am requesting the following: 1. A full investigation into how this error occurred. 2. Confirmation that my booking did indeed include breakfast for two nights. 3. A resolution, including reimbursement and appropriate compensation for the distress and disruption caused. I trust Hotels.com will take this matter seriously and investigate.

8

Ben

Apr 28, 2025

·

Stayed 1 night

I paid for breakfast through Expedia and the hotel told me this was not confirmed to them and had to pay £50 deposit to hotel for room and breakfast until it was sorted. I’ve still not received my £50 deposit back

10

T

Aug 10, 2025

·

Stayed 1 night

The guy who checked me in was very hospitable and Finn who makes the drinks was excellent & a fellow United fan. I’d definitely come back!

8

Mohamed

Jul 9, 2024

·

Stayed 2 nights

Staff were welcoming and attentive. Hotel was well laid out with a decent sized pool. Pool was not heated. Sauna was not at all hot but steam room and jacuzzi were really good. Breakfast in the adjoining restaurant was average but costly - we chose from the a la carte menu rather than the buffet. Carpets need a wash but overall the room was clean. The dark themed room meant it was very dimly lit and the dust in the air was visible. Far too many light switches. The location was really good for access to underground - Old Street being a 3 minute walk away. Plenty of amenities nearby. Free on street parking over the weekend which worked well for us however the nearest NCP parking is a 12 minute walk away which is not ideal. We were there for a wedding anniversary and the hotel staff left a hamper in our room as a gift which was nice. Overall, a really good stay and we would visit again.

10

Jennifer

Nov 18, 2024

·

Stayed 4 nights

Wonderful location, facilities, staff. Breakfast was just ok. Food was cold and not well prepared.

10

Gary

Aug 16, 2025

·

Stayed 1 night

Lovely well equipped rooms, great breakfast, take advantage of the spa! V friendly and helpful staff too.

10

Samuel

Dec 6, 2024

·

Stayed 2 nights

Hotel was really nice, me and my girlfriend wanted a chilled night one night and used the spa which was great and had the best room service

10

Katie-Rose

Aug 31, 2025

·

Stayed 1 night

Gorgeous public spaces, excellent breakfast and lots of lovely details and amenities in the room.

10

Natasha

Jan 18, 2025

·

Stayed 1 night

Montcalm East Autograph Collection exceeded our expectations. The hotel is beautifully designed, modern, and aesthetically pleasing. A huge thank you to the staff who went above and beyond to make my partner's birthday extra special, with thoughtful touches in our beautifully decorated room. The room itself was superb, equipped with everything we needed, including a heated bathroom floor. The spa was a relaxing oasis, and dinner at the hotel restaurant was an excellent choice. Breakfast was also outstanding, offering a wide selection. Every staff member we encountered was welcoming and attentive. We can’t wait to return!

10

Dia N.

Aug 22, 2025

·

Stayed 3 nights

Loved this property! Easy to move about the city but also great to just stay at the hotel which has a great bar/restaurant with good tunes.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6 $259	7 $310
8 $241	9 $418	10 $429	11 $429	12 $429	13 $285	14 $336
15 $263	16 $429	17 $429	18 $429	19 $422	20 $315	21 $356
22 $241	23 $326	24 $429	25 $429	26 $356	27 $346	28 $429
29 $270	30 $398

Su	Mo	Tu	We	Th	Fr	Sa
		1 $429	2 $429	3 $429	4 $422	5 $429
6 $272	7 $408	8 $429	9 $429	10 $429	11 $335	12 $387
13 $232	14 $276	15 $326	16 $328	17 $271	18 $261	19 $339
20 $240	21 $240	22 $242	23 $315	24 $231	25 $220	26 $276
27 $231	28 $314	29 $368	30 $364	31 $420

Montcalm East, Autograph Collection

Prices for Montcalm East, Autograph Collection

Monthly average prices

About this property

Location

Room options

Family Room, 1 Double Bed

Room, 1 Queen Bed

Room, 2 Twin Beds (View)

Standard Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Junior Suite, 1 Double Bed (View)

Superior Room, 2 Twin Beds

Junior Suite

Guest reviews of Montcalm East, Autograph Collection

Who stays here?

What guests think

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Security deposit

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