Name: Holiday Inn Express & Suites Springfield by IHG
Address: 204 Raydo Circle, Springfield, Ohio, United States of America, Springfield, Ohio, US
Price range: US$98–US$245 per night
Rating: 8.05

What guests think

Many guests at Holiday Inn Express & Suites Springfield by IHG highlight friendly staff, convenient highway access, and comfortable rooms, while others report renovation closures—especially the pool and fitness room—and uneven housekeeping or maintenance affecting parts of the stay.

Breakfast feedback ranges from excellent variety and hot items to slow refills, empty stations, and occasional equipment issues. Room comments note aging furnishings, loud AC, musty odors, and limited accessibility in some bathrooms or high beds. Overall, expect a convenient stop near the highway, but confirm amenity availability before you book.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Many reviews report the pool and fitness room closed or out of order due to renovations; several also mention problems with ice machines across the property.

Related guest reviews

4

Mary

2 Sept 2025

·

Stayed 3 nights

The pool was not available. We chose this hotel so my kids could swim. The hotel manager said the pool has been out of order for Months. So it was false advertising.

6

April

17 Apr 2024

·

Stayed 1 night

Place is being renovated. The room was nice, but renovators are definitely taking the cheapest route. We had a double queen suite with a 3rd queen bed and a sofa sleeper. Beds were comfortable. The ac unit was very loud. Pool was closed for renovations also, this was very disappointing to my two younger girls who were looking forward to swimming. Breakfast was good. Overall it was an ok stay.

8

Regina

23 Oct 2023

·

Stayed 2 nights

Dining area was great in evening to get together with friends and play cards/games. We really wanted to use pool and fitness equipment but was closed for remodels. ☹️

10

Jill

6 Oct 2025

·

Stayed 2 nights

The manager was very friendly and made us feel welcome. We appreciated the accommodating food staff to refill the omelet tray quickly, so we could have breakfast on the go. It was a clean room and well-kept hotel. The location was convenient as it was right off the highway. The pool was not available, so that is a consideration. However, it was great overall, and I would stay there again.

4

Heather

12 Oct 2025

·

Stayed 1 night

The room was good sized and beds were comfy, but the pool wasn’t working, there wasn’t any ice in the whole building, and breakfast was empty just one hour after opening with little to bo refills for the hour and a half we were downstairs waiting. When we asked the front desk for ice (as the signs suggested we do) we were informed that they didn’t have any more ice at all. Overall it was a disappointing experience, considering we paid twice as much to stay there as we were going to pay to stay elsewhere. The only reasons we chose this hotel over cheaper options is because of the pool (which was not working and we had no advance notice of), and the breakfast (which wasn’t stocked and the pancake machine was broken). Add the lack of ice on top and I wish we would’ve stayed at a cheaper hotel.

2

Heather

30 Mar 2023

·

Stayed 1 night

The pool is closed the gym is closed and the key cards did not work. The keycards not working happened that day so nothing they could have done. The pool and gym and the fact the are remodeling should have been posted on the website. I would have book another hotel if we had know in advance. The room rate is not discounted based on the information above. Every time we left the room someone from the front desk has to walk us up to the room. When you enter the hotel the front desk person was outside the majority of the time and you had to wait for someone to come to the front desk.

10

HEATHER

30 Mar 2023

·

Stayed 2 nights

Pool and weight room were under construction.

8

Jeffrey

25 May 2025

·

Stayed 1 night

Ice machine not working Drip at the sink Room 106 Bathroom light kept flickering

6

DAVID

22 Dec 2025

·

Stayed 1 night

Took Grandkids for nite away....3.5 hr drive to do 4 things specifically....stay in hotel, swim, see Santa and Xmas lights....well indoor pool was closed and completely drained... couldn't get two rooms together...Rocked Clifton Mills for Xmas lights and 3rd fail was no Santa

10

Yukari

11 Jul 2024

·

Stayed 2 nights

Ice machine makes loud running water noise. Only one washer and one drier on facility. Nice cheerful staff.

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Cleanliness

Cleanliness is mixed: several guests found rooms and common areas very clean, while others reported hair and debris, stains or mildew, musty odors, and inconsistent housekeeping during multi-night stays.

Related guest reviews

4

Danielle

7 Jan 2025

·

Stayed 1 night

The lobby was nice and clean but the room was a different story. The bed sheets was about the only clean thing in our room. The coffee table had something white on it. The dresser looked like it wasn't wipe off at all. We found someones use chew pouch on the floor it was gross. I was very disappointed. I never would have thought a IHG Hotel would look this.

10

Lawrence

9 Dec 2025

·

Stayed 1 night

Loved the room very clean great staff.Great location

10

Chelsea

12 Mar 2023

·

Stayed 1 night

The cleanliness and size of my room and bathroom were exceptional! Will absolutely recommend and stay again if in the area. Breakfast was also well cooked and offered a large selection.

10

Rhonda

1 Jul 2025

·

Stayed 1 night

Very friendly staff while checking in for an overnight while traveling. Room was clean and comfortable.

10

Lawrence

9 Dec 2025

·

Stayed 1 night

Very clean good location excellent staff

4

Donna

22 Sept 2025

·

Stayed 4 nights

Over priced! Most hotels were booked due to an antique event. Price gouging! Stained carpet. Shower had mildew. Breakfast was mediocre at best.

2

Holly

27 Aug 2024

·

Stayed 4 nights

Spent 4 nights in room 201. Walked into the room to find a huge wad of black hair (about 4”x2”) on the floor in between the beds. The coffee maker water reservoir was nasty. I have photos but won’t subject people to that grossness. There was a small brown spot on the ceiling over one of the beds. Manager sent housekeeping up the next day and “deep cleaned”… but water spots from washing hands were still all over the floor as well as dirt in the carpet. Left late morning on day 3 and came back late that night to no housekeeping service at all. Had to go fetch more towels and coffee pods ourselves. Very very dirty property. Will never stay again.

4

Boyd

5 Mar 2025

·

Stayed 4 nights

The hotel was newly renovated. The staff wasn’t the best. We were there for 4 days. They didn’t offer or come do any kind of clean up while we were there. Not even to empty the trash receptacles. After I left they charged me $150 for a cleaning fee citing there was trash everywhere. There were water bottles around the trash cans and on top of the entertainment center. Well if they had emptied the trash cans once, there wouldn’t have been any on the floor or on the entertainment center. I’ll never stay at that Holiday Inn again. If they are doing that to make extra money, I can only imagine what else they are doing.

4

Silas

7 Sept 2025

·

Stayed 1 night

Found clumps of hair and fake eyelashes on the floor around the bed, wasnt cleaned very well

6

thomas

14 Sept 2023

·

Stayed 1 night

Stayed at property a week prior and elevator area had still not been cleaned of dirt and popcorn . The room was quiet and adequate, but bathroom floor had hair here and there.

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Rooms

Guests often mention comfortable beds and quiet, spacious layouts, but the property shows age in places, with worn furniture, loud HVAC, damp or musty rooms, poor lighting, and some accessibility challenges like high beds or limited grab bars.

Related guest reviews

8

Carol

6 Dec 2022

·

Stayed 1 night

Comfortable beds and spacious room

6

Gary

9 Sept 2023

·

Stayed 1 night

Location near highway was convenient. Insufficient signage on access road to mark turn in; we had to circle back to find the way in. Room was clean and well appointed. Receptionist was pleasant enough but placed us very near elevators without asking if we would prefer a quieter location. The beds are ridiculously high; we had great difficulty just getting up onto the beds. Serving breakfast at 7:00 AM is too late for business travelers; we need to eat at 6:00 or 6:30 at the latest to get to our day on time.

8

Jo Anne

4 Aug 2025

·

Stayed 3 nights

I’ve stayed at a few different hotels in this vicinity, and this is the best one I’ve stayed at. It is ageing in a few areas, but the room was clean and in good condition. The breakfast was good, the bed comfortable, and the people kind.

10

Bronwen

1 Oct 2023

·

Stayed 1 night

Very nice large room and comfortable beds.

10

Benjamin

18 Dec 2023

·

Stayed 1 night

Great beds! Solid stay in a clean and comfortable room.

8

NANCY

22 Oct 2024

·

Stayed 2 nights

The room I registered for had 2 queen beds and an area for a couch. It was a handicapped accessible room with a roll-in shower and a fold down seat. The room we were given for a 2 night stay was only 2 queen beds. It did have grab bars by the toilet, however, the tub was not handicapped accessible. The toilet was low to the ground which made it very difficult to sit down on and to get up from even when using the grab bars. My daughter told me that the tub was very slippery and I should not attempt to get into it. As far as the comfort of the beds, the bed was extremely uncomfortable. The bed felt very old and caused me to have terrible hip pain for which I had a difficult time getting up from the bed. All in all, I was very disappointed with this room.

8

Carrie

15 Oct 2025

·

Stayed 1 night

Clean room, great staff, room was worn but clean and comfortable

4

Camille

17 Jul 2024

·

Stayed 1 night

Rooms need updated. Our room was damp and musty. There was slime hanging from the sink faucet in the kitchenette. Paper then walls. You can hear every noise. The air conditioner in the room was so noisy that it scared us every time it turned on. None of us slept well.

10

Hanna

28 May 2025

·

Stayed 1 night

Nice stay, spacious room.

6

Abby

30 Apr 2023

·

Stayed 1 night

The staff was friendly. The room was clean for the most part. Poor lighting and some of the lights were not working.

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Service

Many praise friendly, accommodating front desk and breakfast staff; recurring complaints include rude or unhelpful responses, trouble reaching the hotel, reservation mishaps, limited enforcement of pool rules, and inconsistent in-stay housekeeping.

Related guest reviews

2

Rob

28 Mar 2023

·

Stayed 2 nights

Was arriving late and called multiple times to verify that our room would still be available. Nobody answered until about four hours of trying.

10

David

22 Apr 2025

·

Stayed 1 night

The hotel was nice in its self, no complaints. What really made this stay above and beyomd was the staff. I mean, they were excellent. I stayed on the property 4/18-4/19. It is just such a breath of fresh air to see staff that just are kind people whinseem to like what they do. Holiday Inn express, whoever did the hiring at the Yellow Spring OH location, you have done a good job. Good service speaks volumes to me.

10

Molly

2 Mar 2025

·

Stayed 1 night

Quick checkin and out. Friendly staff at front desk.

10

Rhonda

1 Jul 2025

·

Stayed 1 night

Very friendly staff while checking in for an overnight while traveling. Room was clean and comfortable.

2

Tonya

17 Aug 2025

·

Stayed 2 nights

This property allegedly agreed to my confirmed stay on Expedia, I arrived and had no reservation on file in the middle of the night. The people at the front desk made minimal attempt to help fix the problem, deferring me to Expedia, who did nothing to fix or own the problem despite their blunders. Bottom line, I had no room despite booking months in advance, stressing me out over 600 miles from home. The area was sold out and I wound up at a Motel 6. Unfathomable horrible customer service for both Holoday Inn annd Expedie and unreliability. I would not recommend anyone stay here or be assured Expedia will have your room despite you confirming and paying them, you will be stressed and overwhelmed by the poor customer service. Vote with your money and go elsewhere.

4

Boyd

5 Mar 2025

·

Stayed 4 nights

The hotel was newly renovated. The staff wasn’t the best. We were there for 4 days. They didn’t offer or come do any kind of clean up while we were there. Not even to empty the trash receptacles. After I left they charged me $150 for a cleaning fee citing there was trash everywhere. There were water bottles around the trash cans and on top of the entertainment center. Well if they had emptied the trash cans once, there wouldn’t have been any on the floor or on the entertainment center. I’ll never stay at that Holiday Inn again. If they are doing that to make extra money, I can only imagine what else they are doing.

4

Brooke

20 Dec 2024

·

Stayed 1 night

The hotel was fairly clean. The women at check in was very rude complaining that she just got there and her boss hadn't done anything so she wasn't ready to check us in. At check out there was two employees too busy talking to pay attention to me. The pool was freezing as well. I booked this hotel because of the pool and we were able to swim for more than 5 minutes because it was so cold.... overall not a good stay.

4

Robin

30 Mar 2025

·

Stayed 1 night

I liked everything except the pool. The room was too small and not well-ventilated, and I received a headache from the strong chemicals in the poorly ventilated, small pool room. Also, the hotel employees did not follow the pool rules as there were more than 20 unsupervised children jumping in and around the pool area for up to 3 hours straight. Many guests (me included were not able to enjoy the pool) and had to leave due to the chaotic situation. When the front desk (night shift) was notified, they seemed irritated with me and did little to nothing about the situation.

10

Shaun

20 May 2024

·

Stayed 1 night

Front desk staff during the day was fantastic. I wish I remembered her name but she was always there, extremely accommodating and the best part of this hotel. This place is lucky to have such a dedicated employee.

10

Mary

27 Jun 2023

·

Stayed 1 night

Angie was wonderful at check in. Very helpful! Great breakfast too!

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Location

Location is convenient off the highway and handy for visiting Cedarville University; a few guests mention sparse signage for the turn-in, limited views or grounds upkeep, and one comment about the surrounding area feeling rough.

Related guest reviews

10

Lawrence

9 Dec 2025

·

Stayed 1 night

Loved the room very clean great staff.Great location

10

Jill

6 Oct 2025

·

Stayed 2 nights

The manager was very friendly and made us feel welcome. We appreciated the accommodating food staff to refill the omelet tray quickly, so we could have breakfast on the go. It was a clean room and well-kept hotel. The location was convenient as it was right off the highway. The pool was not available, so that is a consideration. However, it was great overall, and I would stay there again.

6

Gary

9 Sept 2023

·

Stayed 1 night

Location near highway was convenient. Insufficient signage on access road to mark turn in; we had to circle back to find the way in. Room was clean and well appointed. Receptionist was pleasant enough but placed us very near elevators without asking if we would prefer a quieter location. The beds are ridiculously high; we had great difficulty just getting up onto the beds. Serving breakfast at 7:00 AM is too late for business travelers; we need to eat at 6:00 or 6:30 at the latest to get to our day on time.

6

Eric

15 Dec 2024

·

Stayed 1 night

Just inches from the ghetto so book accordingly.

8

Debbie

6 Aug 2025

·

Stayed 4 nights

Weeds everywhere

10

Lawrence

9 Dec 2025

·

Stayed 1 night

Very clean good location excellent staff

10

Larry

6 Feb 2025

·

Stayed 1 night

This is our second stay at the Springfield Holiday Inn Express. As we visit grandchildren who are students at Cedarville University, this is a great place and is nearby to the university.

8

Martin

28 May 2024

·

Stayed 2 nights

Great location

10

Steven

8 Jan 2024

·

Stayed 1 night

It looks like they’re in the process of updating the hotel, but the hotel was quiet clean and comfortable, which is all that matters. It was also less than a minute from the highway.

10

Katie

4 Dec 2023

·

Stayed 1 night

The hotel was clean. Nice location. We will likely stay again to visit our daughter at college.

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Dining

Breakfast earns frequent praise for being hot, tasty, and varied, though several reviews cite slow refills, empty items, and an occasional broken machine or late start.

Related guest reviews

6

Annalisa

21 Aug 2023

·

Stayed 1 night

Water is so soft and pressure so low you feel dirtier when you get out of the shower than when you got in. Breakfast buffet is AMAZING though!

10

Chelsea

12 Mar 2023

·

Stayed 1 night

The cleanliness and size of my room and bathroom were exceptional! Will absolutely recommend and stay again if in the area. Breakfast was also well cooked and offered a large selection.

4

Heather

12 Oct 2025

·

Stayed 1 night

The room was good sized and beds were comfy, but the pool wasn’t working, there wasn’t any ice in the whole building, and breakfast was empty just one hour after opening with little to bo refills for the hour and a half we were downstairs waiting. When we asked the front desk for ice (as the signs suggested we do) we were informed that they didn’t have any more ice at all. Overall it was a disappointing experience, considering we paid twice as much to stay there as we were going to pay to stay elsewhere. The only reasons we chose this hotel over cheaper options is because of the pool (which was not working and we had no advance notice of), and the breakfast (which wasn’t stocked and the pancake machine was broken). Add the lack of ice on top and I wish we would’ve stayed at a cheaper hotel.

8

Jo Anne

4 Aug 2025

·

Stayed 3 nights

I’ve stayed at a few different hotels in this vicinity, and this is the best one I’ve stayed at. It is ageing in a few areas, but the room was clean and in good condition. The breakfast was good, the bed comfortable, and the people kind.

8

Harry

17 Jun 2025

·

Stayed 1 night

Was a clean comfortable nights sleep. Small maintenance issues, in the room peeling tiles, dripping leaky bathroom faucet. No USB ports anywhere. Ehh. Not a big deal i didn't bring a block to plug in. But theres two gas stations right nearby. Good breakfast that alone is worth it. 👍 overall not big issues for ME but there might be others that this just wont work for them.

10

Allyson

2 Apr 2023

·

Stayed 1 night

Clean, great location and good breakfast

8

Jonathan

4 Jul 2025

·

Stayed 1 night

Comfortable and very friendly staff. No view at all, mystery spot in bathroom and Refilling breakfast was slow.

10

Dianne

30 Jun 2025

·

Stayed 1 night

Tis hotel has a great HOT breakfast and a large swimming pool. It is also very clean.

8

Dorothy

20 Jun 2025

·

Stayed 1 night

The room was quiet and comfortable. Breakfast was delicious with a good variety of choices. My only criticism is that the tub/shower in my room had no grab bars. My friends said they did have grab bars in their shower. I feel they should be in all of the step in style tub/showers for safety.

10

Mary

27 Jun 2023

·

Stayed 1 night

Angie was wonderful at check in. Very helpful! Great breakfast too!

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$97
February	US$91
March	US$102
April	US$118
May	US$136
June	US$112
July	US$113
August	US$119
September	US$146
October	US$125
November	US$112
December	US$94

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $188	17 $224	18 $245	19 $193
20 $109	21 $115	22 $126	23 $130	24 $126	25 $199	26 $180
27 $109	28 $117	29 $121	30 $119

Su	Mo	Tu	We	Th	Fr	Sa
				1 $185	2 $209	3 $196
4 $115	5 $98	6 $107	7 $111	8 $124	9 $181	10 $186
11 $115	12 $126	13 $111	14 $115	15 $137	16 $220	17 $200
18 $108	19 $110	20 $105	21 $114	22 $108	23 $179	24 $166
25 $108	26 $115	27 $100	28 $103	29 $115	30 $157	31 $156

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Monthly average prices

About this property

Location

Room options

Deluxe Studio Suite (Hearing)

Room, Multiple Beds (Mobility Tub)

Suite, Multiple Beds

Suite (Feature)

Room, 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility Tub)

Suite, 1 King Bed with Sofa Bed

Standard Room

Suite, Multiple Beds, Hearing Accessible

Room, 1 King Bed (Mobility Tub)

Room, 1 King Bed, Accessible (Hearing)

Suite, Hearing Accessible

Room, 1 King Bed, Accessible (Hearing, Roll-In Shower)

Room, 2 Queen Beds, Accessible (Mobility Tub)

Room, 1 King Bed (Leisure)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Holiday Inn Express & Suites Springfield by IHG

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Prices for upcoming dates