Go back to search
Krystal Urban Cancun & Beach Club - Image 1
Krystal Urban Cancun & Beach Club - Room
Krystal Urban Cancun & Beach Club - Room
Krystal Urban Cancun & Beach Club - View from room
Krystal Urban Cancun & Beach Club - Reception

Krystal Urban Cancun & Beach Club

Amenities

  • Parking

  • Restaurant

  • Swimming pool

  • Business Center

  • Room Service

  • Dry Cleaning

Show all

Property description

Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to the surf and ...
Show more
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌

Book on Vio

Filter by:

‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Krystal Urban Cancun & Beach Club, guests often praise the central location near malls and dining, spacious rooms with sweeping city or ocean views, and generally friendly staff, but report inconsistent maintenance, dated areas, and slow, error‑prone check‑in.

Read more

Facilities

Mixed

Cleanliness

Inconsistent

Rooms

Mixed

Service

Mixed

Location

Central

Dining

Inconsistent

Was this helpful?

10

Juan

IAN-logo

28 Mar 2026

·

Stayed 5 nights

Ok
Ok
4

Daria

IAN-logo

25 Mar 2026

·

Stayed 1 night

The rooms and property is fine. Nothing special. We booked for one night before our flight with the intention of enjoying the beach club. Note, they will not give access to the beach club on the day of check out.
The rooms and property is fine. Nothing special. We booked for one night before our flight with the intention of enjoying the beach club. Note, they will not give access to the beach club on the day of check out.
10

VICTOR GERARDO

IAN-logo

9 Mar 2026

·

Stayed 2 nights

EXCELENTE HOTEL
EXCELENTE HOTEL
10

Moid

IAN-logo

9 Mar 2026

·

Stayed 7 nights

Very happy with our stay here!! The staff was attentive and friendly. They were very polite and helpful. The beach club was very nice and we had a lot of fun there! The room was clean and the view was beautiful. I would definitely come and stay here again!
Very happy with our stay here!! The staff was attentive and friendly. They were very polite and helpful. The beach club was very nice and we had a lot of fun there! The room was clean and the view was beautiful. I would definitely come and stay here again!
8

Donald

IAN-logo

4 Mar 2026

·

Stayed 4 nights

Great location, very nice hotel and great staff. But, honestly, their bedding really needs to be updated and I told them this: the mattress was hard as a rock and seemed old. But the rain head shower in the bathroom was amazing and all else was good. In spite of the above I would probably stay again.
Great location, very nice hotel and great staff. But, honestly, their bedding really needs to be updated and I told them this: the mattress was hard as a rock and seemed old. But the rain head shower in the bathroom was amazing and all else was good. In spite of the above I would probably stay again.
Avenida Sayil SM4A, Lote 7, Cancun, Quintana Roo, Mexico

Location

A stay at Krystal Urban Cancun & Beach Club places you in the heart of Cancun, a short 5-minute walk from Plaza Las Americas and within 3 minutes by car from Puerto Cancun Marina Town Center. This hotel is 8.1 mi (13 km) from La Isla Shopping Mall and 11.2 mi (18 km) from North Beach.

Plaza Las Americas(0.2 Miles)

Amerimed Hospital(0.5 Miles)

Royal Yak Casino and Sports Book(0.7 Miles)

Dubai Palace Casino(0.8 Miles)

Nichupté Lagoon(0.9 Miles)

Hospiten Hospital(0.9 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Show more

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Show more

Optional extras

Additional paid services you can request.

Show more

FAQs

Yes, parking is available on-site. It is uncovered self-parking and incurs a fee of MXN 30 per day.

A buffet breakfast is available daily from 6:30 AM to 11 AM for a fee of approximately MXN 345 for adults and MXN 173 for children.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The hotel is located in the heart of Cancun, just a 5-minute walk from Plaza Las Americas and 3 minutes by car from Puerto Cancun Marina Town Center. It is approximately 8.1 miles (13 km) from La Isla Shopping Mall and 11.2 miles (18 km) from North Beach.

Yes, the hotel features an outdoor swimming pool, which is seasonal. Specific operational hours are not provided.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

Have a question?

Instant AI responses are based on hotel information

Similar properties

‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌
‌

Product

  • Affiliate program
  • Cookies
  • Privacy
  • Terms

Social

© 2026 Vio