Name: Aloft by Marriott Buffalo Airport
Address: 4219 Genesee Street, Buffalo, New York, United States of America, Buffalo, New York, US
Price range: US$143–US$586 per night
Rating: 8.08

What guests think

At Aloft Buffalo Airport, reviewers highlight the super-convenient location across from the airport with a free shuttle, generally friendly staff, and comfortable beds, while experiences with facilities like the pool, elevators, and parking are mixed.

Several guests reported slow or confusing check-in, difficulty reaching the front desk for shuttle pickup, and billing or incidental-hold frustrations. Cleanliness and upkeep vary, with multiple mentions of stained carpets, odors, and bathrooms or pools needing better attention, though others found rooms clean. Rooms suit quick stopovers but some noted noisy or faulty AC, dark lighting, broken fixtures, outlet or TV problems, and thin walls; breakfast is paid and on-site food options are limited and inconsistent. Expect a convenient airport stay with uneven execution.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Shuttle service and a lively bar/lounge are positives. Facilities feedback is mixed, with repeated reports of a cold or dirty pool and occasional elevator and parking issues.

Related guest reviews

6

Kathryn

23 Mar 2025

·

Stayed 1 night

Small room! Pool was freezing ! Shower area very little light !

6

james

6 Jul 2025

·

Stayed 1 night

We arrived and check-in took a bit of time even tho we already pre-booked online. The room was good at the start but the temperature started to climb as the day went on. We discovered that the AC was not working. In addition to the pool not being open. That was the whole perk of booking there. We went down and we were almost put on a floor lower than ours, I don’t see how that’s accommodating for something we paid so much for, the AC should have been checked before entering the room. It was just an okay experience.

10

Requel

15 Sept 2024

·

Stayed 3 nights

Vibrant! Very attractive hotel with a lively bar and lounge area with a pool table, games, and many tvs for watching sports. Clean rooms and common areas. The gym looks really nice and there is an indoor pool right outside of it. Located near the airport with a free shuttle. The desk staff are kind and patient when assisting others. There is a 24 hour store with snacks and breakfast is available for purchase. Their breakfast sandwiches are pretty good.

10

Rahel

13 Apr 2025

·

Stayed 1 night

Friendly staff. Nice shuttle system.

10

Nicole

5 Jun 2025

·

Stayed 1 night

It was short and sweet had an early morning flight and used the shuttle.

8

EUGENIA

20 Nov 2023

·

Stayed 2 nights

Great location close to BUF. Only issue I had was with parking. Hotel offers long term parking for travelers which left me no parking in the hotels vicinity on the 1st night of my stay. Next lot was far away and the parking lot was lit poorly!

6

Patricia

18 May 2024

·

Stayed 2 nights

The stay was fine. We didn't spend a lot of time in our room anyway but Some lights and outlets didn't work in our room. The sink faucet hammered when you turned it on cold and one of the elevators was out of service. Could've been better but adequate for our purposes.

6

Sara

8 Mar 2025

·

Stayed 1 night

You could hear everything! Including the dog above my room! The pool was dirty with clumps of hair and was not warm like stated

8

Thomas

10 Sept 2024

·

Stayed 1 night

The hotel has stained carpets in the hallways. Also, one of the elevators was out of service on 9/1 and again 9/8. Very inconvenient. The place needs a reno.

2

B

24 Mar 2025

·

Stayed 1 night

The entire reason we chose this property was for the salt water pool. It was absolutely freezing. The kids and I spent very little time in the pool because it was so cold. Then our room wasn’t regulating temperature correctly and the shower wasn’t clean. We ended up leaving in the middle of the night because we were so uncomfortable.

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Cleanliness

Cleanliness is inconsistent: several reviews mention stained carpets, unpleasant odors, and bathrooms or showers needing deeper cleaning, while others found rooms acceptably clean.

Related guest reviews

6

Zachary

25 Jul 2025

·

Stayed 1 night

Airport hotel with a clean and lively lobby. The room had glaring cleanliness issues.

8

Nikolaos

2 Dec 2024

·

Stayed 2 nights

Our stay was fine overall we just found the room to be dirty, it had a bad smell and felt like it was not properly cleaned.

8

Tara

1 Jun 2025

·

Stayed 1 night

The hotel is cool, easy to navigate,, and they honored my request to be near the elevator. The room could be cleaner—like the drain around the sink had pink mildew. The ceiling has lots of dust bunnies on it. Otherwise, it’s a good space.

4

Torri

30 Sept 2024

·

Stayed 2 nights

The Hotel Exterior and close proximity to the airport is great. The hotel lobby front desk staff was courteous. The hotel lobby's and rooms are dirty. That was our first and last time ever staying at Aloft. We enjoy traveling frequently, and I must say that was the dirtiest room, I have ever seen. I had to clean the room and went and purchased my own towels, bedding and cleaning supplies. I wouldn't recommend this hotel to families, my colleagues or even strangers. Luckily we didn't have to spend much time there.

6

Thomas

1 Jul 2025

·

Stayed 1 night

Kinda dirty. Maybe run a vacuum.

2

Jami

11 Jan 2025

·

Stayed 7 nights

Rooms were horrifically dirty

2

Jami

7 Jan 2025

·

Stayed 6 nights

Not clean was once a nice hotel now is discussing and run down not worth the money

6

Jennifer

17 Aug 2024

·

Stayed 1 night

The sheets didn’t entirely cover the mattress which had stains on it and there was hair on the shower walls. I purposely splurged on a $300/night hotel so I could avoid these things.

6

Erica

30 Aug 2024

·

Stayed 1 night

Used to love this hotel. Now it has dirty, smelly carpets on every floor. We had to change rooms. The first smelled of mold. What happened?

4

holly

12 Feb 2023

·

Stayed 1 night

This hotel has a modern swanky feel. I would have enjoyed staying here had the room been clean. The sheets, sink and counter surface and toilet were clean but that was about it. The ironing board was scary to use. The carpet did not appear to have been thoroughly vacuumed. The bench in the room had wide slats between the boards that have not been cleaned. The shower was gross. There was brown sludge build up at the bottom where the glass and tile meet. There was mold spots several places on the grout. The bed and pillows were not very comfortable.

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Rooms

Beds are comfortable and some rooms are quiet, but guests report noise from neighbors, dark lighting, loud or faulty AC, broken fixtures or shades, and occasional issues with outlets, TVs, or room layout.

Related guest reviews

10

Gregory

21 Apr 2024

·

Stayed 2 nights

Bed was super comfy… one of the main things I need in a hotel room…

6

James

19 May 2024

·

Stayed 3 nights

Elevator out of order entire 3 day stay, was promised it would be fixed first day, Room had no chair to sit in, only two bath towels,small TV, bed was comfortable. Asked for extra pillows that never came. Hotel in odd off road area right next to another hotel so Parking was hard as lot filled early and if you left during the day you had to park far away when you got back. Filled out pre check in form asking for daily room cleaning and towels for 2 people , they never came. Friendly workers but understaffed. Would not recommend for family or if you leave hotel in evening due to dark parking lot.

8

Sara

28 May 2024

·

Stayed 1 night

The windows could use a shear blind to block the views from outside but still let in light, room was too dark

8

Mark

29 Aug 2025

·

Stayed 1 night

Air conditioning too loud

6

Kiran

2 Jul 2024

·

Stayed 1 night

Blinds were not working, phone was missing, overall decent place to stay location is good.

2

Katrina

22 Oct 2023

·

Stayed 1 night

Paid for 2 queen beds and was not provided 2 queen beds. When asked at front desk, it took 20 minutes for someone there to acknowledge me, only for them to not look anytbing up and gave me off the top of their head answer when i proceeded to say they were smaller than queens. I even got out the tape measurer and beds were of double/full size. Unhappy that i did not get what i paid for

8

Trisha

15 Jun 2025

·

Stayed 2 nights

None of the outlets worked we could only find one that worked properly, in the morning none of the lights would work we had to open all the shades to see to get ready

4

Lisa

19 Aug 2025

·

Stayed 1 night

Walls are thin, there was a room next door that was super loud for a monday night after 11pm. Food wasn't great. Chicken wasn't fresh and clearly frozen and reheated.

10

Katherine

16 Jun 2025

·

Stayed 2 nights

Location was perfect for everything that we needed to be close to. Staff was so friendly! It was a busy place... but the room was super quiet!

6

Edward

25 Aug 2023

·

Stayed 2 nights

Everything was good honestly, except we got a room with a cracked window.

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Service

Staff are often praised as friendly and helpful, including standout front-desk support and shuttle assistance. However, several guests reported slow or confusing check-in, difficulty reaching the front desk, understaffing, and billing or incidental-hold issues.

Related guest reviews

10

Margaret

7 Oct 2024

·

Stayed 1 night

Calvin at the front desk went above & beyond both upon our arrival & departure. There were issues with my reservation which he took care of swiftly & more than satisfactorily. He should be a valued employee if not already.

2

elias

1 Oct 2024

·

Stayed 1 night

Both reception staff were super rude and cero friendly terrible attitude.

6

Jennifer or Paul

21 Oct 2025

·

Stayed 1 night

Trying to get a shuttle from the airport was disappointing. I couldn't get through to the front desk. Kept getting a robot and then was transferred to the wrong hotel. I had to spend $20 for a 1/2 mile taxi ride. Bartender was awesome on 10/19/25!! He was very personable and professional.

10

David

9 Apr 2023

·

Stayed 1 night

Perfect stay! Check-in was seamless and quick, the front desk staff was extremely friendly, helpful and all around amazing. Couldn't have asked for a better stay.

4

Kimberly

14 Apr 2025

·

Stayed 1 night

I gave the stay a 7 because, I called the reservation desk the day before check-in to ask how much incidentals were at check-in. I was told that the hotel didn’t have an incidental fee. I asked the agent if she was sure, she said yes. I then asked for the direct phone number to the hotel so that I could ask the front desk staff myself, as that didn’t seem right. When I contacted the front desk staff, I was told that the incidentals were $75. When I arrived the next day to check-in, I was told that the incidental would be $213.00, which was way more than what I pre-paid for the room itself and quite honestly, preposterous in my opinion. I asked if they could just turn incidentals off as this was just a local overnight disconnect from a lot of different things I’ve been dealing with at home. I just needed a quick getaway to just catch up on sleep and relax. I was told that couldn’t be done and the price was the price. It was a price I was not prepared for, as again this wasn’t a vacation out of town. It was literally a last minute overnight stay to just get some quiet. It’s been 3 days already and the hold hasn’t come off of my card. The hotel itself is nice and clean, but it seems no one from the front desk staff to the reservations line, has clear and concise information about their check-in process. I absolutely would not have booked this location, if I knew it was going to be all of this. I would have just stayed home!

4

Mike

21 Apr 2024

·

Stayed 1 night

Check-in staff member was rude. Got to hotel early and was told 2pm was the earliest check-in so we came back ar 2:15pm atvwhich time i was told that the Manager said no one was to ve checked in before 3pm. We then sat for 45 minutes in a noisy crowded lobby. Once we were called to front desk to check-in the only communication from the front desk employee was ID & insert your credit card he than handed me 2 room keys and then wrote the wrong room number on the paper the room key was incased in causing me and my wife to go back to the lobby and wait to get that sorted. Just an over all poor cystomer service experience.

10

Rahel

13 Apr 2025

·

Stayed 1 night

Friendly staff. Nice shuttle system.

6

Nancy

6 Jul 2025

·

Stayed 2 nights

Difficulty checking in. Room keys didn’t work. Staff seemed confused

4

Shira

12 Dec 2024

·

Stayed 1 night

Staff seemed busy and understaffed. restaurants menu was out of nearly everything, which isn’t ideal for an airport hotel. Room was great and clean.

2

Dwayne

19 Feb 2025

·

Stayed 1 night

I prepaid my stay and was overcharged!!

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Location

Highly convenient for BUF travelers—across from the airport with easy highway access and shuttle service. Many found it ideal for quick overnights and early flights.

Related guest reviews

10

Mohammad M

2 Aug 2025

·

Stayed 2 nights

Easy, clean and convenient to the airport

10

Michael

11 Jan 2024

·

Stayed 1 night

Proximity to airport and free shuttle are a big plus

10

Theresa

23 Oct 2023

·

Stayed 1 night

Great hotel in a quiet location near the airport at a reasonable price.

8

Michelle

5 Apr 2025

·

Stayed 1 night

We've stayed here a couple other times before an early flight out of BUF. It's nice to have a convenient location across from the airport, and somewhere we can have some food and drinks the night before and hit the sack early without worrying about a long, dark drive to the airport early morning. The bar and lounge are nice, but the food offerings are dreadful. Everything is microwaved or tastes metallic or something off. My husband couldnt really have anything off the menu first Friday of Lent, almost everything was meat. Our friends had to order Door dash, that's how bad menu was. But, room and shower were fine, TV didn't work though. Keep your expectations to a convenient airport location with a comfy bed, and you'll be fine.

10

Katherine

16 Jun 2025

·

Stayed 2 nights

Location was perfect for everything that we needed to be close to. Staff was so friendly! It was a busy place... but the room was super quiet!

8

Leah

28 Apr 2024

·

Stayed 1 night

Great seamless check-in! Great location right across from the airport Close to shopping and restaurants

10

Robert

14 Jun 2025

·

Stayed 1 night

Great room and so close to airport

10

Gaurav

21 Aug 2025

·

Stayed 1 night

Close to airport. Safe clean place.

8

Rebecca

19 Dec 2023

·

Stayed 1 night

As described and pictured, helpful friendly staff who let us drop off bags in the morning before we could check in so we could explore the area. Within walking distance of the airport.

6

Sandy

5 Nov 2023

·

Stayed 3 nights

Did like location, easy to get around Buffalo.

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Dining

Breakfast is not included and choices are limited; several guests described the food as basic or underwhelming. A few noted decent bar items and breakfast sandwiches, but overall quality is inconsistent.

Related guest reviews

6

Brittney

25 Aug 2025

·

Stayed 2 nights

The room is nice and clean but they didn’t clean the room while you out for the day and there isn’t any free breakfast as it shows you have to buy breakfast and the sucky part you can only order what’s on the menu you can’t do changes to what they have cause they have no price for it like just wanting a side of eggs was an issue just wanting a side of fruits was an issue but other then that my stay was good very nice staff I must say they make you wanna come back.

8

Michelle

5 Apr 2025

·

Stayed 1 night

We've stayed here a couple other times before an early flight out of BUF. It's nice to have a convenient location across from the airport, and somewhere we can have some food and drinks the night before and hit the sack early without worrying about a long, dark drive to the airport early morning. The bar and lounge are nice, but the food offerings are dreadful. Everything is microwaved or tastes metallic or something off. My husband couldnt really have anything off the menu first Friday of Lent, almost everything was meat. Our friends had to order Door dash, that's how bad menu was. But, room and shower were fine, TV didn't work though. Keep your expectations to a convenient airport location with a comfy bed, and you'll be fine.

8

Marcha

25 Feb 2023

·

Stayed 1 night

Food was great and staff friendly.

8

Douglas

23 Oct 2023

·

Stayed 1 night

Greeting and people were very friendly! Cuisine was delicious! Transportation and helpfulness was excellent!

10

Requel

15 Sept 2024

·

Stayed 3 nights

Vibrant! Very attractive hotel with a lively bar and lounge area with a pool table, games, and many tvs for watching sports. Clean rooms and common areas. The gym looks really nice and there is an indoor pool right outside of it. Located near the airport with a free shuttle. The desk staff are kind and patient when assisting others. There is a 24 hour store with snacks and breakfast is available for purchase. Their breakfast sandwiches are pretty good.

8

Corinne

23 Aug 2023

·

Stayed 1 night

The room was nicely designed and the hotel conveniently located. But for that kind of money, breakfast should be included.

10

Matthew

10 Dec 2024

·

Stayed 1 night

Good room set up. Wall separating space from bathroom and sleep which is great for two younger kids. Wish they had free breakfast but coffee was available.

4

Shira

12 Dec 2024

·

Stayed 1 night

Staff seemed busy and understaffed. restaurants menu was out of nearly everything, which isn’t ideal for an airport hotel. Room was great and clean.

8

Melinda

24 Aug 2025

·

Stayed 3 nights

Room was clean. Was supposed to have daily housekeeping, but it didn’t happen. I didn’t complain but was disappointed. They don’t have a free breakfast and limited items to purchase for breakfast. I purchased a breakfast biscuit and the biscuit was very hard. The bar (5-10pm) had a few food items in the evening. I order a Caesar salad one evening and it had enough dressing for four salads, so didn’t enjoy. The next evening I ordered the cheese/chicken quesadilla and didn’t love it either. It had cooked (roasted?) onions and peppers on it which I personally did not care for. The people were very nice and the self parking was free. They also provided a shuttle to the airport which is across the street.

8

Vinisha

3 Aug 2023

·

Stayed 1 night

Didn’t like that we have to pay for breakfast

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$123
February	US$98
March	US$107
April	US$95
May	US$154
June	US$192
July	US$185
August	US$187
September	US$189
October	US$151
November	US$142
December	US$125

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $586	18 $245	19 $213
20 $152	21 $186	22 $192	23 $195	24 $204	25 $262	26
27 $282	28 $161	29 $157	30 $154

Su	Mo	Tu	We	Th	Fr	Sa
				1 $162	2 $164	3
4 $221	5 $154	6	7 $162	8 $164	9 $158	10
11 $148	12 $159	13 $153	14 $157	15 $157	16 $159	17
18 $143	19 $158	20 $157	21 $159	22 $157	23 $161	24 $158
25 $145	26 $145	27 $159	28 $157	29 $159	30 $157	31 $319

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Monthly average prices

About this property

Location

Room options

Room, 1 King Bed, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed, Fireplace

Aloft, Room, 1 King Bed

Room, 1 King Bed, Hearing Accessible (Mobility Accessible with Bathtub)

Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Aloft, Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible (Mobility Accessible with Bathtub)

Guest reviews

Very good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Aloft by Marriott Buffalo Airport

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Prices for upcoming dates