Name: The Boma Nairobi
Address: Red Cross Road, Off Popo Road, Off Mombasa Road, Nairobi West, Nairobi, Kenya, Nairobi, Nairobi County, KE
Price range: $86–$97 per night
Rating: 8.35

What guests think

Reviews of The Boma Nairobi highlight very friendly, accommodating staff, spacious rooms, solid security, and convenient access to the airport, while also noting recurring hiccups such as slow or problematic check-ins, occasional maintenance issues, and some dated areas.

Many guests commend the excellent breakfast and useful on-site dining options. Facilities such as the pool, spa, and gym are appreciated, with the gym more functional than modern. The location is handy for the airport and nearby southern attractions, while walking options are limited and taxis are typically needed. Expect a comfortable, service-forward stay with occasional operational snags.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the pool and spa, strong on-site security, and an inviting bar; the gym is serviceable but dated. Airport transfers are reported as efficient.

Related guest reviews

10

Julia H

Dec 11, 2024

·

Stayed 2 nights

Safe, clean, quiet. Nice pool. Amazing breakfast bar. Really courteous and helpful staff. We really enjoyed our stay.

8

Tara

Feb 12, 2024

·

Stayed 7 nights

Positives: appreciate that had lovely breakfast, affordable dinner, a gym, and a pool. Staff very helpful. Things to improve: wifi very poor, not all outlets work at all, esp by pool, pool closes at 6-7 pm (should be 8-9), no ice cubes available about 1/2 time, and shower in my room very small w door opening inward--no way to avoid water on bathroom floor, and a person larger than myself couldnt close the shower door once in the shower. Room 2512. Also, you can't tip staff when paying w credit card unless have cash.

6

Johannes

Oct 4, 2025

·

Stayed 1 night

Flughafentransfer war top, bezahlung durch expedia hatte erst nicht funktioniert, per chat wurde das dann gelöst

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10

Petra

Feb 9, 2024

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Stayed 1 night

It’s a fancy 5 star hotel with heavy security. We arrived at midnight and had 5 people taking care of us.

10

Kari

Jun 22, 2025

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Stayed 1 night

The service was impressive, the hotel was clean and comfortable. The common areas and restaurant were lovely. The only area that needs a bit of updating is the gym. It's functional, but showing it's wear and tear.

10

Michael

Apr 4, 2024

·

Stayed 2 nights

The Boma Hotel Nairobi is without a doubt one of the best choices for business travelers coming to Nairobi. Everything works very smoothly, from the Internet which is fast, the air conditioning and room amenities which are flawless. The staff are extremely well trained and always very helpful. It is a modern and very well maintained property, which also has conference facilities. The restaurants, lounges and room service are equally delicious. Highly recommend staying at this hotel. In comparison to other high-end hotels in Nairobi, the BOMA is one of the best value for money propositions available.

10

Kimberly

Jul 5, 2025

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Stayed 4 nights

The people are very welcoming, friendly and very helpful. The rooms are spacious, comfortable and beautifully decorated. There is access to a pol, spa and restaurant.

10

Dana

Mar 15, 2023

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Stayed 1 night

We were pleasantly surprised by the clean and modern interior. We utilized the bar as well and found it inviting.

10

Lance

May 31, 2023

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Stayed 1 night

Always a good stay here. Great staff, good food, and safe place with a nice gym and pool.

10

Simon

Oct 14, 2023

·

Stayed 2 nights

Very comfortable hotel in good location. Efficient airport pick up service. Helpful staff.

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Cleanliness

Many guests find rooms very clean, even spotless. However, several reviews cite dust, dirty dishes, dated or stained carpets, and moldy bathrooms, indicating inconsistent upkeep.

Related guest reviews

10

Mahari

Feb 13, 2026

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Stayed 2 nights

Yes , very clean spacious and the stuff were helpful friendly.

10

Greg

Nov 25, 2025

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Stayed 1 night

Helpful staff, large room that was spotlessly clean, good value property.

2

Benoit Cegep

Aug 26, 2024

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Stayed 4 nights

Malpropre, service lent, ne respectent pas notre statut et ne répondent pas quand nous appelons la réception. Pas d’eau chaude dans la chambre, pas de climatisation. Pas de lumière dans la chambre sombre. Juste horrible.

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2

wx

Feb 6, 2024

·

Stayed 3 nights

It’s a total rip off. Coffee is $7:00 USD! Really in Kenya. Rooms are dirty. Places is totally outdated Constantly running out of food items I could write a lot more but I know I’m never going back to Boma

8

Vince

Jan 28, 2025

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Stayed 1 night

Security was nice. Hall lighting needs improvement. Beds were a little too firm. Room was dusty.

8

Diane

Jul 6, 2025

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Stayed 1 night

The hotel was clean and comfortable.

4

Benoit Cegep

Aug 25, 2024

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Stayed 2 nights

L'hôtel doit être nettoyé au grand complet. Les tapis sont horrible, la moisissure dans les salles-de-bain, les fenêtres doivent être changées, etc. Tout doit être refait dans cet hôtel.

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8

ian

Nov 9, 2025

·

Stayed 7 nights

Very friendly staff and the rooms were very clean very nice stay and then

8

Maya

Apr 17, 2023

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Stayed 1 night

Amazing experience, we were able to relax after a long journey and the area was close to central nairobi by car. We did have dirty dishes in our room when we arrived, but the cleanliness and hospitality of the hotel meant that it was of not great factor to us. Would absolutely stay again!

10

Christianne

Jul 31, 2025

·

Stayed 5 nights

Beautiful accomodations, very spacious and clean. Staff were courteous and helpful.

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Rooms

Rooms are generally spacious and comfortable, but decor can feel dated. Recurring issues include noisy or faulty air conditioning, small or leaky showers and drainage problems, occasional event noise, and inconsistent Wi-Fi and pillow comfort.

Related guest reviews

6

idrissa

Sep 10, 2024

·

Stayed 2 nights

The staff was great but that hotel needs some TLC. The property is old AC kept needing to be reset the worst wifi I experienced in my life . A great staff can’t help with those shortfalls. They are in need of a major upgrade. And try to get an IT department that helps with the WiFi issues.

6

KELWYN KEEN HONG

Dec 14, 2023

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Stayed 1 night

The bathroom drainage was choked and flooded the bathroom. When informed of the problem, the housekeeping merely wiped off the water and said that everything was okay. 3 hours later when we cam back, the bathroom floor flooded again and they took another 90 minutes to try to solve the problem, but did not succeed, and finally changed us to another room. This room the drainage was okay, but the room was very warm for comfort. Overall not a good experience.

10

Deepali

Aug 11, 2025

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Stayed 1 night

Comfortable and spacious room. Perfect to relax and unwind after a week long safari.

10

Ashley

Apr 24, 2024

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Stayed 1 night

This is my second stay at The Boma. The staff is always friendly, helpful and hospitable. Rooms are spacious and quiet and food is good. Lots of space to spread out for meetings, remote working or to grab a coffee. Everything is always exceptional—the only downside is that I wish there were better pillows. Will continue to stay here when I’m in Nairobi.

10

Anthony

Nov 27, 2024

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Stayed 2 nights

Rooms spacious and modern, staff friendly and very helpful

10

Robert

Apr 21, 2024

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Stayed 1 night

The hotel has a nice design but has not been maintained well. The AC caused such a loud rattle that we couldn’t sleep with it on,

6

Frederic

Dec 18, 2023

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Stayed 5 nights

Very tiny shower with only rain head fixture. Good breakfast and restaurant… everything else was average or below. Scheduled to stay 7 more days on 12/21 but canceled due to poor experience.

6

Michalina

Feb 6, 2024

·

The property is dated substantially. Shower doors will leak, you might be missing light bulbs, the decor is dated, the wifi might be weak. The spa is dated but the service was actually great (spent 3 hrs there … towels are falling apart but the elixir body scrub and massage were amazing). The tembo restaurant on site has a large menu and the food is pretty good … the service is done with a smile but you may need to flag down people or ask for things. They are very nice. I stayed here on 3 different occasions in the span of 2 weeks. The security is pretty good. The shower will leak on your bathroom floor. The beds are comfy enough.

6

Padmaja

Aug 26, 2023

·

Stayed 1 night

Not so great experience, booked a deluxe room which was facing the swimming pool outside of neighbouring building and so noisy through out the afternoon and evening. One of the Receptionist was very friendly but there was a man at the reception who was extremely rude & wasn’t welcoming at all. There was wedding reception was happening today on 26th Aug with very loud music when sitting in the lounge area and toilets are unattended n unacceptable near the restaurant to use. Not a 5 star hotel I am afraid and I won’t recommend at all.

6

Allan

Nov 30, 2024

·

Stayed 2 nights

Check in took a long time and the air conditioner in the room didn’t work well so the room was really warm. Staff were kind and friendly, willing to help and answer questions.

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Service

Staff are widely described as friendly, attentive, and accommodating. However, recurring complaints include slow or problematic check-in, reservation or payment disputes with third-party bookings, and occasional rudeness or weak follow-through.

Related guest reviews

4

Jodi

Oct 3, 2025

·

Stayed 2 nights

This property is beautiful, but dont use Expedia to book. Even yhough I prepaid, when I arrived they said they didn't use Expedia anymore and I had no reservation. SInce it was 4 am I had to pay again to stay and thankfully rooms were avaliable. Now I'm trying to get a refund and neither Boma nor Expedia is taking responsibility. Not great.

10

Rasheed

Dec 9, 2025

·

Stayed 8 nights

I returned to Boma because of my experience while in Nairobi a year ago. Extremely accommodating and friendly staff. Also, the restaurants on site are delicious. I highly recommend***

10

Joan

Jul 26, 2024

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Stayed 1 night

Amazing staff and the rooms were excellent. The dining room served delicious meals. The pool staff were beyond exceptional. Always ready to serve your every need. WELL DONE BOMA NAIROBI!!

10

Simon

Oct 23, 2023

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Stayed 1 night

Speedy check in and friendly staff

10

Demetria

Nov 14, 2025

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Stayed 1 night

Awesome customer service the breakfast was awesome will stay again

4

Nathan

Nov 10, 2025

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Stayed 2 nights

Made us pay again even though we were fully paid through hotels.com. Hotels.com gave us a refund but the Boma should have contacted hotels.com if there was a problem on their end. We showed them the paid booking and they wouldn’t honor it without us paying again so I wouldn’t book this hotel again.

10

Markus

Oct 14, 2023

·

Stayed 1 night

Great staff, very friendly.

6

David

Sep 6, 2023

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Stayed 1 night

The property was okay. Nicely located near the bypass. However, for the evening I was there, some county government officials had bumped many other customers who had reservations. It was a mess at check-in.

6

Robert

Oct 8, 2023

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Stayed 3 nights

Welcome was amazing but service is not to expectations. Managers are disconnected from their customers and employees are not motivated.

2

Yilikal

Jan 20, 2024

·

Stayed 6 nights

The check in is so boring only one person and took him 26 minutes to check in.

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Location

Convenient for the airport and southern attractions like Nairobi National Park. The immediate area has little to walk to, so most guests use taxis or hotel drivers and some avoid walking outside.

Related guest reviews

10

Julia H

Dec 24, 2024

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Stayed 1 night

Great place to start a visit to Kenya. Quiet, safe, clean, professional.

8

Sarah

Apr 13, 2024

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Stayed 1 night

Only stayed 1 night as a base before heading to a safari, it was convenient geographically and correct in terms of amenities but the overall feel of the rooms is a bit old. Fine for short stays.

10

Angela

Nov 19, 2023

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Stayed 1 night

Nice hotel convenient for airport

10

Jerry

Feb 29, 2024

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The staff was great. Special thats to Jefferson, Jane and Anthony. Walking outside the hotel was not easy or something I will do again. However I will choose this hotel on my next visit. If you are a party person you have to go westlands.

10

Michael

Apr 13, 2025

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Stayed 2 nights

Great place to stay near the airport— hotel staff is EXCELLENT and were very helpful with my questions for my flight time in Kenya.

8

Fadi

Nov 16, 2025

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Stayed 3 nights

Everything was ok. It is not far from airport but in an area where you could find nothibg

10

James

Feb 24, 2024

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Stayed 2 nights

This is a fantastic hotel in a great location for Nairobi airport, Nairobi National Park and the Giraffe Centre all south of the city. The rooms were very spacious with a powerful shower. The breakfast was fantastic as was the evening meal options. We used this hotel for a couple of days rest after our safari and we couldn’t have asked for better.

8

Monica

Nov 20, 2025

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Stayed 3 nights

Need to take taxi to visit areas. Nice stay for a few days

6

Ryan

Feb 24, 2025

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Stayed 1 night

Stayed here for a layover. Safe property with pleasant staff but room and property are a bit dated. Good location as well.

10

Simon

Oct 14, 2023

·

Stayed 2 nights

Very comfortable hotel in good location. Efficient airport pick up service. Helpful staff.

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Dining

Breakfast earns frequent praise and many appreciated the on-site restaurants and bar. Others found the dinner buffet or some items uneven and occasionally pricey.

Related guest reviews

10

David

Sep 7, 2024

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Stayed 1 night

It was great! The restaurant was a stand out for both breakfast and dinner.

10

Florence

Sep 15, 2024

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Stayed 3 nights

Lovely delicious breakfast. Front desk was respectful and professional. The accommodations were spacious, clean, and comfortable.

2

wx

Feb 6, 2024

·

Stayed 3 nights

It’s a total rip off. Coffee is $7:00 USD! Really in Kenya. Rooms are dirty. Places is totally outdated Constantly running out of food items I could write a lot more but I know I’m never going back to Boma

10

Joan

Jul 26, 2024

·

Stayed 1 night

Amazing staff and the rooms were excellent. The dining room served delicious meals. The pool staff were beyond exceptional. Always ready to serve your every need. WELL DONE BOMA NAIROBI!!

6

Mugdha

Jul 29, 2024

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Stayed 1 night

This is average 3 star hotel. Bathroom faucet was broken, didn’t hv head shower. Surrounding area is unsafe to walk around by yourself. Dinner buffet was terrible. So I ordered a ka carte which was good. Breakfast buffet was good. Staff was friendly

10

Martin

Sep 24, 2025

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Stayed 1 night

Everything was great - clean spacious rooms, friendly staff, good dining options.

10

Joan

Feb 3, 2024

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Stayed 3 nights

The staff at the Boma go above and beyond to make your stay enjoyable. The good is FANTASTIC. The pool staff should be commended for their service as well. Dont miss happy hour!!

10

James

Feb 24, 2024

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Stayed 2 nights

This is a fantastic hotel in a great location for Nairobi airport, Nairobi National Park and the Giraffe Centre all south of the city. The rooms were very spacious with a powerful shower. The breakfast was fantastic as was the evening meal options. We used this hotel for a couple of days rest after our safari and we couldn’t have asked for better.

10

Aster

Jul 19, 2024

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Stayed 1 night

The food could be better. I rate it 2 out of 5, otherwise our stay was pleasant.

10

Solomon

Jan 6, 2026

·

Stayed 3 nights

The breakfast was the best I have had. Healthy and many choices. Staff is excellent!

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Month	Average price
January	$88
February	$89
March	$105
April	$84
May	$74
June	$70
July	$76
August	$92
September	$96
October	$100
November	$90
December	$84

Su	Mo	Tu	We	Th	Fr	Sa
				1 $86	2 $96	3 $96
4 $92	5 $96	6 $91	7 $96	8 $96	9 $96	10 $96
11 $96	12 $96	13 $96	14 $96	15 $96	16 $94	17 $96
18 $96	19 $96	20 $96	21 $96	22 $96	23 $96	24 $96
25 $96	26 $96	27 $96	28 $96	29 $96	30 $96	31 $96

The Boma Nairobi

Prices for The Boma Nairobi

Monthly average prices

About this property

Location

Room options

Presidential Studio Suite

Executive Studio Suite

Superior Double Room

Business Studio Suite

Deluxe Double Room

Guest reviews of The Boma Nairobi

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about The Boma Nairobi

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $97	21 $96	22 $95	23 $94	24 $96	25 $96	26 $96
27 $89	28 $94	29 $92	30 $94