Go back to search
Ambassador at Grand Velas All Inclusive - Image 1
Ambassador at Grand Velas All Inclusive - Room
Ambassador at Grand Velas All Inclusive - Room
Ambassador at Grand Velas All Inclusive - View from room
Ambassador at Grand Velas All Inclusive - Pool

Ambassador at Grand Velas All Inclusive


Amenities

  • Sauna

  • Laundry service

  • Elevator / Lift

  • Business Center

  • Multilingual Staff

  • Meeting Rooms

Show all

Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor pools, 4 hot tubs, and a sauna. Additional amenities at this hotel incl...
Show more
















Book on Vio

Filter by:






















































Guest reviews

Facilities

9.4

Cleanliness

9.7

Rooms

9.6

Service

9.9

Location

9.4

Dining

9.4

8

Shimol

EXP-logo

18 Jul 2025

·

Stayed 4 nights

Only downside was the noise of cleaners at 6am. The rooms need to be more sound proof. Obviously hotel needs to be cleaned.
Only downside was the noise of cleaners at 6am. The rooms need to be more sound proof. Obviously hotel needs to be cleaned.

10

Joshua

EXP-logo

7 Jul 2025

·

Stayed 2 nights

This is our second all inclusive in QRoo Mexico. This is our favorite and the locals talk very highly of this hotel. Would absolutely stay again.
This is our second all inclusive in QRoo Mexico. This is our favorite and the locals talk very highly of this hotel. Would absolutely stay again.

10

Danielle

EXP-logo

25 May 2025

·

Stayed 4 nights

Amazing especially if you have little kids . Spa is unbelievable. Food is excellent. An actual luxury resort that is for families . Feels like you are the only people there . Can’t wait to go back !
Amazing especially if you have little kids . Spa is unbelievable. Food is excellent. An actual luxury resort that is for families . Feels like you are the only people there . Can’t wait to go back !

10

Hamza

EXP-logo

30 Nov 2024

·

Stayed 7 nights

Best all inclusive in Riviera Maya! A true 5 star experience
Best all inclusive in Riviera Maya! A true 5 star experience

10

mehul

EXP-logo

5 Jun 2023

·

Stayed 5 nights

Service
Service

Carretera Cancun Tulum Km. 62, Municipio de Solidaridad

Location

A stay at Ambassador at Grand Velas All Inclusive places you in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. This all-inclusive hotel is 4.2 mi (6.7 km) from Tres Rios Ecopark.

Playa Xcalacoco(1.2 Miles)

Chun-Zumbul (diving site)(1.4 Miles)

Tres Rios Ecopark(2.3 Miles)

Punta Esmeralda Beach(2.9 Miles)

Gran Coyote Golf(3 Miles)

El Camaleón Mayakoba Golf Course(3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Show more

Check-in

Check-out

From 15:00 to 23:59

Before 12:00


Good to know

Additional policies and info about this property.

Show more

Optional extras

Additional paid services you can request.

Show more

FAQs

Yes, self-parking is available for free at the hotel. However, parking is limited and may require a reservation.


Yes, breakfast is included in the all-inclusive package, featuring a variety of options. Specific details about the type and serving hours are not provided.


No, pets and service animals are not allowed at this property.


Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in is available for a fee, subject to availability, while late check-out incurs a fee of USD 75, also subject to availability.

Yes, airport shuttle services are available for a surcharge. Guests can arrange transfers by contacting the hotel prior to arrival.


The hotel provides several accessibility features, including a wheelchair-accessible registration desk, concierge desk, and on-site restaurant. Additionally, there are elevators and limited wheelchair-accessible facilities.


The hotel is situated in the heart of Playa del Carmen, within a 10-minute drive of El Camaleón Mayakoba Golf Course and Gran Coyote Golf. It is approximately 4.2 miles from Tres Rios Ecopark, with several other attractions within a short distance.


Yes, the hotel features three outdoor swimming pools, including a children's pool. The pools are available for guests to enjoy, although specific operational hours are not mentioned.


Have a question?

Instant AI responses are based on hotel information


Similar properties














































Product

  • Affiliate program
  • Cookies
  • Privacy
  • Terms

Social


© 2026 Vio