The Bull and The Hide

The stay was OK… of course the location was great, just a couple of minutes walk from Liverpool st station, but the stay itself felt a little impersonal. I suppose we were expecting a ‘boutique’ experience from the write up and the photos, but it was somewhat ‘no frills’ in the end, which was a bit disappointing. The staff welcome was adequate but bare minimum. We found out our room was on the top floor - 75 steps up - there had been no warning of this. Luckily we were able to manage this, but I think it could have been an issue for some people and there was no indication from the staff that they would offer to help if needed. Also, on night one we only had enough hot water for one shower, and there was no hot water the next morning. We reported it and it was fixed by the time we came back that afternoon, but again, there was no ‘apology’ or acknowledgment from the staff that there had been a problem. Other small points - the plug in the basin didn’t hold water, the grouting in the shower was a bit grubby and there was thick dust on the lamp shade over the desk. But the bed was very comfortable. Overall, just ‘OK’ considering the cost - and it could have been made better with a little more personal attention from staff .

Great location and a lovely room, spacious, clean and full of useful amenities. Staff werr extremley helpful and welcoming. I would stay again!

Very central location, great little pub, no noise from pub in bedroom. Really clean and modern with lovely staff and early check in without requesting it!

Nice staff, quiet room, free snacks

Lovely helpful reception team. I didn’t get to the Bull and the Hide til almost 1am but the team had sent me a code for the door and given clear directions as to where my room was. After a nightmare journey I came into a lovely warm room, spacious bathroom, a good selection of hot drinks, water coke, biscuits and crisps. Lovely fluffy towels. Bed was super comfy as were the pilllows, I’d definitely stay here again