From
Select dates to see prices and availability
From
Amenities
Make use of convenient amenities such as complimentary wireless internet access, wedding services, and a banquet hall.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Dining
At Puerta del Cielo Hotel Origen, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.
Rooms
Make yourself at home in one of the 14 air-conditioned rooms featuring espresso makers and Smart televisions. Your bed comes with down comforters and Egyptian cotton sheets. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Location
When you stay at Puerta del Cielo Hotel Origen in Bacalar, you'll be near the airport, within a 5-minute drive of Lake Bacalar and Laguna Bacalar Ecological Park. This hotel is 1.4 mi (2.2 km) from Polytechnic University of Bacalar and 1.6 mi (2.6 km) from Ecopark Bacalar.
What's nearby
Lake Bacalar(0.3 miles)
Polytechnic University of Bacalar(1.4 miles)
Ecopark Bacalar(1.6 miles)
Laguna Bacalar Ecological Park(1.7 miles)
Zócalo(2.2 miles)
Fort of San Felipe(2.2 miles)
Municipal Spa of Bacalar(2.5 miles)
Cenote Negro(3 miles)
Cenote Cocalitos(5.2 miles)
Cenote Azul(5.2 miles)
Cenote Esmeralda(5.8 miles)
Laguna Milagros(18.9 miles)
Ichkabal(24.4 miles)
Palacio Municipal De Othon P. Blanco(25.5 miles)
Chetumal Ferry Terminal(26 miles)
Chetumal, Quintana Roo (CTM-Chetumal Intl.)(25.3 miles)
Corozal (CZH)(33.7 miles)
Lake Bacalar (0.3 miles)
Polytechnic University of Bacalar (1.4 miles)
Ecopark Bacalar (1.6 miles)
Laguna Bacalar Ecological Park (1.7 miles)
Zócalo (2.2 miles)
Fort of San Felipe (2.2 miles)
7
Room details
Sleeps 2
646 ft²
7
Room details
Sleeps 2
431 ft²
10
Room details
Sleeps 2
431 ft²
18
Room details
Sleeps 2
646 ft²
11
Room details
Sleeps 2
861 ft²
Based on 154 verified reviews
AI-generated summary based on recent guest reviews
Across recent reviews, Puerta del Cielo Hotel Origen stands out for warm, attentive service, beautiful lagoon views with direct access, and highly praised food from an excellent chef, creating a tranquil, boutique atmosphere for relaxing stays.
Read moreWas this helpful?
What guests think
Across recent reviews, Puerta del Cielo Hotel Origen stands out for warm, attentive service, beautiful lagoon views with direct access, and highly praised food from an excellent chef, creating a tranquil, boutique atmosphere for relaxing stays.
Guests also praise the beautiful, well-kept grounds, two pools, and a generally secure ambience. Some reviewers report downsides such as road-facing noise, occasional service delays, and sporadic room odours or housekeeping misses; a couple also found drink prices high. Expect a serene, design-forward stay focused on views, dining, and friendly hospitality.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Lagoon access, two pools, and well-kept grounds are praised, with a generally secure feel; some guests reported occasional poolside service delays.
Related guest reviews
Maria
Nov 29, 2022
·
Stayed 2 nights
Freddy
Nov 20, 2022
·
Stayed 2 nights
gustavo
Sep 8, 2023
·
Stayed 2 nights
Luis Octavio
Oct 9, 2023
·
Stayed 4 nights
anabel martinez
Jul 25, 2023
·
Paola
Feb 17, 2024
·
Stayed 2 nights
Eleuterio
Nov 6, 2025
·
Stayed 1 night
Jean
Nov 11, 2025
·
Stayed 8 nights
Jason
Jan 26, 2025
·
Stayed 2 nights
Andrea
Nov 20, 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Overall very clean and well maintained, though a few reviews mention room odours and occasional housekeeping lapses.
Related guest reviews
IVONNE REYNAUD
Jul 24, 2024
·
Stayed 1 night
Erwin
Nov 30, 2025
·
Stayed 2 nights
Marina
May 31, 2024
·
Stayed 1 night
Beth
Jan 3, 2026
·
Stayed 3 nights
Nathalie
Dec 31, 2024
·
Stayed 5 nights
Andres
Sep 23, 2023
·
Stayed 3 nights
Jean
Nov 11, 2025
·
Stayed 8 nights
Mark
Feb 10, 2024
·
Stayed 2 nights
Sandra Luz
Dec 9, 2024
·
Stayed 4 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Rooms are modern and comfortable, many with lagoon views, balconies, and some with outdoor tubs. Some road-facing or lower-light rooms and occasional odours are reported, and not all 'lagoon view' rooms have unobstructed views.
Related guest reviews
Gabriela
Oct 11, 2023
·
Stayed 3 nights
Alexander
Feb 24, 2025
·
Stayed 3 nights
Maria
Nov 29, 2022
·
Stayed 2 nights
Juan
Feb 20, 2025
·
Stayed 1 night
Yameli
Jun 12, 2024
·
Stayed 3 nights
Paola
Feb 17, 2024
·
Stayed 2 nights
Vanessa
Feb 16, 2025
·
Stayed 3 nights
Ashton
Jun 26, 2023
·
Mark
Feb 10, 2024
·
Stayed 2 nights
Jason
Jan 26, 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely described as warm, professional, and accommodating, with thoughtful touches from staff and chef. A minority experienced slow or inconsistent service, particularly at the pool or during busy times.
Related guest reviews
Juliana
Dec 24, 2023
·
Stayed 2 nights
Philip
Mar 8, 2024
·
Stayed 2 nights
Gustavo
Mar 28, 2023
·
Stayed 4 nights
John
Dec 11, 2023
·
Stayed 2 nights
Gabriela
Jul 11, 2025
·
Stayed 1 night
Steven D
Jul 8, 2023
·
Stayed 5 nights
Eleuterio
Nov 6, 2025
·
Stayed 1 night
Maria Isabel
May 4, 2023
·
Stayed 5 nights
Jean
Nov 11, 2025
·
Stayed 8 nights
Marcia Chantal
Mar 28, 2023
·
Stayed 1 night
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Scenic lagoon-front setting a short drive or taxi from Bacalar's center. Its position by the main road can mean traffic noise for some road-facing rooms.
Related guest reviews
Alexander
Feb 24, 2025
·
Stayed 3 nights
Juan
Feb 26, 2025
·
Stayed 2 nights
Nathalie
Dec 31, 2024
·
Stayed 5 nights
Louis
Oct 21, 2023
·
Stayed 3 nights
Felipe
Mar 2, 2023
·
Stayed 2 nights
Paola
Feb 17, 2024
·
Stayed 2 nights
Vanessa
Feb 16, 2025
·
Stayed 3 nights
Steven D
Jul 8, 2023
·
Stayed 5 nights
Hector Puente
Sep 20, 2023
·
Stayed 1 night
Jason
Jan 26, 2025
·
Stayed 2 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
On-site dining earns consistent praise for flavor, presentation, and cocktails, with several mentions of an outstanding chef. A few guests noted high drink prices and slower service while dishes are prepared to order.
Related guest reviews
Gabriela
Oct 11, 2023
·
Stayed 3 nights
Florian
Feb 2, 2025
·
Stayed 2 nights
Philip
Mar 8, 2024
·
Stayed 2 nights
Cheryl
Jan 20, 2024
·
Stayed 5 nights
socorro
Apr 8, 2024
·
Stayed 4 nights
Paola
Feb 17, 2024
·
Stayed 2 nights
Jorge
Sep 25, 2023
·
Stayed 2 nights
Jean
Nov 11, 2025
·
Stayed 8 nights
Andrea
Nov 20, 2025
·
Stayed 2 nights
JUAN
Feb 10, 2025
·
Stayed 3 nights
Was this helpful?
AI-generated summary based on recent guest reviews
Sofia
Apr 20, 2026
·
Stayed 2 nights
Omar
Feb 4, 2026
·
Stayed 3 nights
Beth
Jan 3, 2026
·
Stayed 3 nights
Erwin
Nov 30, 2025
·
Stayed 2 nights
Jean
Nov 11, 2025
·
Stayed 8 nights
Check-in
Check-out
From 15:00 to 00:00
Before 12:00
Yes, free self-parking is available on-site.
Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee, approximately MXN 200 to 500 per person.
No pets or service animals are allowed at this property.
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.
Yes, airport shuttle services are available. Guests can arrange the transfer directly with the property.
The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.
The property is located near Lake Bacalar, approximately 0.5 km away, and within a 5-minute drive of Laguna Bacalar Ecological Park. It is also close to the Polytechnic University of Bacalar (2.2 km) and Ecopark Bacalar (2.5 km).
Yes, there is an outdoor swimming pool available, with access from 8:00 AM to 6:00 PM. The pool is seasonal.
Children 17 years old and younger are not permitted at this property.
Have a question?
Instant AI responses are based on hotel information
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Activities
Swimming pool
Private beach
Garden
Beach (Nearby)
Scuba Diving
Windsurfing
Cycling
Fishing
Canoeing
Pool Outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Services
Housekeeping
Banquet Facilities
Safe-Deposit Box
24-Hour Front Desk
General
Room Service
Restaurant
Non-Smoking Rooms
Massage
Poolside Bar
Breakfast in the Room
Adults Only
Beach Sun Loungers
Snack Bar/Deli
Parking
Parking
Airport shuttle
Free Parking
Electric Car charging station
Parking Onsite
Internet
Free Wi-Fi