Is breakfast offered at the hotel?

Breakfast options are not available on-site, but guests can explore various dining options nearby.

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is by 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features does the hotel offer?

The hotel offers limited wheelchair accessibility, including accessible public areas and facilities. Specific details on accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key attractions?

The hotel is situated in London’s financial district, within walking distance of attractions such as The Gherkin (0.1 miles), Leadenhall Market (0.2 miles), and Tower of London (0.7 miles). Liverpool Street Station is approximately 0.4 miles away, providing easy access to public transport.

Does the hotel have a swimming pool?

The property does not feature a swimming pool.

Great St Helen Hotel in London

Average nightly price at Great St Helen Hotel by month, last 12 months (USD)
Month	Average price
January	$117
February	$155
March	$182
April	$184
May	$234
June	$264
July	$239
August	$165
September	$243
October	$201
November	$209
December	$193

What guests think

At Great St Helen Hotel, guests praise the central location near Liverpool Street, but note small rooms, some without windows, limited facilities, and occasional maintenance issues, with generally clean spaces but some lapses, and service ranging from friendly to inconsistent.

Many find the rooms functional for short stays, with handy touches like a small fridge, though bed comfort and temperature control divide opinion. Expect a simple, space efficient base if you value location over room size.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are minimal, with some rooms providing a small fridge. Reported issues include a lift outage and difficulties with heating or AC, power, or TVs.

Related guest reviews

8

Rachel

May 4, 2023

·

Stayed 3 nights

Staff were lovely and no complaints about the facilities. Only thing is the rooms are absolutely tiny. I got a standard room for 2 adults and the only thing that really fits 2 is the bed. There’s barely enough room for 1 person to walk, let alone 2. The bathroom is minuscule. Doesn’t feel like a 4 star hotel as it is listed. I have stayed in nicer 3 star hotels. But again, the place functions and the staff are great. Just a little bit of false advertising

8

Will

Jun 23, 2023

·

Stayed 1 night

Good room for an overnight stay, fridge is a great touch. Noisy area at the moment due to skyscraper being constructed but apart from that, nice stay.

2

Nicholas

Dec 5, 2025

·

Stayed 1 night

AVOID THIS PLACE LIKE THE PLAGUE - I arrived at about 11pm, after a 5am start and no lunch, with some hot food I had just purchased. On arrival at my room the key card slot to make the lights work was not working. Two guys came down to try and fix it. This involved smashing it so hard the neighbours came out to complain and using double sided tape. Meanwhile I was sat in the room in complete darkness (no windows) as my food went cold. I asked if they could move me to another room but was told they were fully booked. This was a lie they had been told to tell me by someone they contact by phone (they thought I couldn’t understand the language). Given my increasing unhappiness they then agree to move me to another room. I asked how this was possible if they were fully booked. I was told that they would need to fix my room and put people who were coming later in there - another lie. In the second room the TV was not working. After another visit from the two guys, much replugging in of the TV and messing around they agreed the TV was broken. They then moved me to a 3rd room (despite being “fully booked”). The lights and TV worked, although this room was infested by flies. I resigned myself to the situation, threw away my now stone cold food and went to bed. Worst hotel experience in a long time.

6

vijay

Mar 10, 2025

·

Stayed 1 night

rolms are vewry cramp and there is NO breakfast ... great if you jsut need a room .. facilites in the room are good.. over all good room but just a bit cramped all round..

8

Elaine

Jun 25, 2023

·

Stayed 4 nights

Great location. Lift broken so had to lug suitcases up and down stairs 2 flights. Air conditioning shut off every 3 hours so would wake up in the night very warm and have to restart it. Snug but had everything we needed including a small fridge. Shower was great.

8

John

Apr 16, 2025

·

Stayed 1 night

Good room, no facilities at all but it's location is such that it does not really matter, plus it states that on booking.

8

Mark

Feb 26, 2024

·

Stayed 1 night

Furniture a little dated / worn, and door handle to room was falling off. Clean, functional, but a little 'unloved'.

10

Emma

Sep 9, 2025

·

Stayed 3 nights

You are right next to the Horizon 22 front door! Less than 5 minute walk to the Liverpool st station. Great location, clean and comfortable facilities. Would recommend

6

Simone

Dec 7, 2023

·

Stayed 2 nights

The location is great, but the room was tiny annd very simple and warm. I did not manage to adjust the heating.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests mention clean rooms and bathrooms, but there are occasional lapses such as poorly cleaned toilets, unclean rooms, and visible wear.

Related guest reviews

2

Nicholas

Dec 5, 2025

·

Stayed 1 night

AVOID THIS PLACE LIKE THE PLAGUE - I arrived at about 11pm, after a 5am start and no lunch, with some hot food I had just purchased. On arrival at my room the key card slot to make the lights work was not working. Two guys came down to try and fix it. This involved smashing it so hard the neighbours came out to complain and using double sided tape. Meanwhile I was sat in the room in complete darkness (no windows) as my food went cold. I asked if they could move me to another room but was told they were fully booked. This was a lie they had been told to tell me by someone they contact by phone (they thought I couldn’t understand the language). Given my increasing unhappiness they then agree to move me to another room. I asked how this was possible if they were fully booked. I was told that they would need to fix my room and put people who were coming later in there - another lie. In the second room the TV was not working. After another visit from the two guys, much replugging in of the TV and messing around they agreed the TV was broken. They then moved me to a 3rd room (despite being “fully booked”). The lights and TV worked, although this room was infested by flies. I resigned myself to the situation, threw away my now stone cold food and went to bed. Worst hotel experience in a long time.

4

Shaun

Jun 14, 2025

·

Stayed 1 night

Reception was rude, the room was small, the furniture was damaged.

8

Mark

Feb 26, 2024

·

Stayed 1 night

Furniture a little dated / worn, and door handle to room was falling off. Clean, functional, but a little 'unloved'.

2

Coralie

Jan 7, 2024

·

Stayed 3 nights

We had to change the hotel after the first night because we had a room in the basement. This was not written in any descriptions during the booking process. The bed was too small for a normal couple. The room was not clean. The receptionist was friendly and very understanding. We got a discount of 30£ for the night we stayed and canceled the two other nights. We don’t recommend this hotel even if it is very central.

10

J

Aug 2, 2025

·

Stayed 1 night

Just looking for a clean bed and bathroom for a quick overnight stay and the hotel provided just that.

10

Emma

Sep 9, 2025

·

Stayed 3 nights

You are right next to the Horizon 22 front door! Less than 5 minute walk to the Liverpool st station. Great location, clean and comfortable facilities. Would recommend

10

Roger

Mar 9, 2025

·

Stayed 2 nights

Rooms a bit small but all was excellent. Quiet and clean.

6

William

May 20, 2023

·

Stayed 1 night

It's a nice 2-star hotel at best. Your paying for the location that's all. The room was very small and straight off the reception. It was basic and uncomfortable but it was at least clean.

10

Alan

Mar 12, 2023

·

Stayed 3 nights

Wonderful small property near central business district of London, close to the Liverpool train station, pubs and restaurants. Clean wonderful bathroom. Like many London hotels, rooms are very compact.

8

Delwar

Nov 22, 2024

·

Stayed 2 nights

Small room, toilet wasnt properly cleaned. Easy check-in and friendly staff. Good location near Liverpool St station with lots of food options

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are consistently small, with several windowless options and tight layouts; bathrooms can be tiny. Adequate for short stays, but bed comfort and temperature control are mixed.

Related guest reviews

8

Nataliia

Jul 25, 2025

·

Stayed 2 nights

Nice hotell located in central London. Very small rums. I had a rum without a window..

8

Rachel

May 4, 2023

·

Stayed 3 nights

Staff were lovely and no complaints about the facilities. Only thing is the rooms are absolutely tiny. I got a standard room for 2 adults and the only thing that really fits 2 is the bed. There’s barely enough room for 1 person to walk, let alone 2. The bathroom is minuscule. Doesn’t feel like a 4 star hotel as it is listed. I have stayed in nicer 3 star hotels. But again, the place functions and the staff are great. Just a little bit of false advertising

6

vijay

Mar 10, 2025

·

Stayed 1 night

rolms are vewry cramp and there is NO breakfast ... great if you jsut need a room .. facilites in the room are good.. over all good room but just a bit cramped all round..

2

Joanna

Jul 28, 2023

·

Stayed 1 night

Room had NO WINDOW , but that was not mentioned on room info when i booked . Bed up against a wall, bathroom had a window. Room was roasting , very misleading to sell a windowless room without telling prople

6

Rodrigo

Jun 3, 2025

·

Stayed 1 night

Very small room and very uncomfortable bed and pillows. For the price paid the value isn’t there.

8

Maria E

Jan 21, 2023

·

Stayed 1 night

Great location but quite tight in space around bed and shower room.

10

Andrew

Nov 4, 2024

·

Stayed 1 night

Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.

10

Roger

Mar 9, 2025

·

Stayed 2 nights

Rooms a bit small but all was excellent. Quiet and clean.

6

William

May 20, 2023

·

Stayed 1 night

It's a nice 2-star hotel at best. Your paying for the location that's all. The room was very small and straight off the reception. It was basic and uncomfortable but it was at least clean.

8

Abdelrahman

Mar 8, 2023

·

Stayed 2 nights

The bed or mattress is not very much comfortable

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are often friendly and check in is smooth, though a few guests experienced rudeness or poor handling of issues.

Related guest reviews

8

Rachel

May 4, 2023

·

Stayed 3 nights

Staff were lovely and no complaints about the facilities. Only thing is the rooms are absolutely tiny. I got a standard room for 2 adults and the only thing that really fits 2 is the bed. There’s barely enough room for 1 person to walk, let alone 2. The bathroom is minuscule. Doesn’t feel like a 4 star hotel as it is listed. I have stayed in nicer 3 star hotels. But again, the place functions and the staff are great. Just a little bit of false advertising

2

Nicholas

Dec 5, 2025

·

Stayed 1 night

AVOID THIS PLACE LIKE THE PLAGUE - I arrived at about 11pm, after a 5am start and no lunch, with some hot food I had just purchased. On arrival at my room the key card slot to make the lights work was not working. Two guys came down to try and fix it. This involved smashing it so hard the neighbours came out to complain and using double sided tape. Meanwhile I was sat in the room in complete darkness (no windows) as my food went cold. I asked if they could move me to another room but was told they were fully booked. This was a lie they had been told to tell me by someone they contact by phone (they thought I couldn’t understand the language). Given my increasing unhappiness they then agree to move me to another room. I asked how this was possible if they were fully booked. I was told that they would need to fix my room and put people who were coming later in there - another lie. In the second room the TV was not working. After another visit from the two guys, much replugging in of the TV and messing around they agreed the TV was broken. They then moved me to a 3rd room (despite being “fully booked”). The lights and TV worked, although this room was infested by flies. I resigned myself to the situation, threw away my now stone cold food and went to bed. Worst hotel experience in a long time.

4

Shaun

Jun 14, 2025

·

Stayed 1 night

Reception was rude, the room was small, the furniture was damaged.

2

Coralie

Jan 7, 2024

·

Stayed 3 nights

We had to change the hotel after the first night because we had a room in the basement. This was not written in any descriptions during the booking process. The bed was too small for a normal couple. The room was not clean. The receptionist was friendly and very understanding. We got a discount of 30£ for the night we stayed and canceled the two other nights. We don’t recommend this hotel even if it is very central.

10

Aimee

May 31, 2023

·

Stayed 1 night

The staff were so polite and friendly. It was within walking distant to some good food places and the train stations. The bed was comfortable. I would definitely stay again.

10

Andrew

Nov 4, 2024

·

Stayed 1 night

Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.

8

Andrew

Nov 18, 2024

·

Stayed 1 night

Central location. Very close to Liverpool St station. Nice friendly staff

8

Delwar

Nov 22, 2024

·

Stayed 2 nights

Small room, toilet wasnt properly cleaned. Easy check-in and friendly staff. Good location near Liverpool St station with lots of food options

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Central near Liverpool Street station with easy access to transport and places to eat.

Related guest reviews

8

Nataliia

Jul 25, 2025

·

Stayed 2 nights

Nice hotell located in central London. Very small rums. I had a rum without a window..

8

Elaine

Jun 25, 2023

·

Stayed 4 nights

Great location. Lift broken so had to lug suitcases up and down stairs 2 flights. Air conditioning shut off every 3 hours so would wake up in the night very warm and have to restart it. Snug but had everything we needed including a small fridge. Shower was great.

10

Adrian

Mar 31, 2023

·

Stayed 1 night

Well located… good price.

10

Martina

Jun 27, 2023

·

Stayed 3 nights

Good location for a trip to london

10

Aimee

May 31, 2023

·

Stayed 1 night

The staff were so polite and friendly. It was within walking distant to some good food places and the train stations. The bed was comfortable. I would definitely stay again.

10

Andrew

Nov 4, 2024

·

Stayed 1 night

Very conveniently located near Liverpool street station and easy to find. Quick check in and rooms very comfortable for what you need on just an overnight stop.

10

Emma

Sep 9, 2025

·

Stayed 3 nights

You are right next to the Horizon 22 front door! Less than 5 minute walk to the Liverpool st station. Great location, clean and comfortable facilities. Would recommend

8

Andrew

Nov 18, 2024

·

Stayed 1 night

Central location. Very close to Liverpool St station. Nice friendly staff

10

Alan

Mar 12, 2023

·

Stayed 3 nights

Wonderful small property near central business district of London, close to the Liverpool train station, pubs and restaurants. Clean wonderful bathroom. Like many London hotels, rooms are very compact.

6

Simone

Dec 7, 2023

·

Stayed 2 nights

The location is great, but the room was tiny annd very simple and warm. I did not manage to adjust the heating.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Not enough information in reviews.

Related guest reviews

6

vijay

Mar 10, 2025

·

Stayed 1 night

rolms are vewry cramp and there is NO breakfast ... great if you jsut need a room .. facilites in the room are good.. over all good room but just a bit cramped all round..

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21 $337	22 $182	23 $182	24 $258
25 $124	26 $145	27 $214	28 $234	29 $212	30 $173	31 $213

Su	Mo	Tu	We	Th	Fr	Sa
1 $121	2 $281	3 $422	4 $336	5 $252	6 $217	7 $256
8 $155	9 $270	10 $349	11 $383	12 $259	13 $222	14 $250
15 $143	16 $262	17 $316	18 $390	19 $285	20 $261	21 $287
22 $155	23 $250	24 $311	25 $328	26 $293	27 $260	28 $291
29 $148	30 $255

Great St Helen Hotel

Prices for Great St Helen Hotel

Monthly average prices

About this property

Location

Room options

Budget Double Room

Economy Double Room

Double Room

Guest reviews of Great St Helen Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

FAQs about Great St Helen Hotel

Prices for upcoming dates