Name: Fairfield Inn & Suites Utica
Address: 71 N Genesee Street, Utica, New York, United States of America, Utica, New York, US
Price range: US$199–US$303 per night
Rating: 8.67

What guests think

At Fairfield Inn & Suites by Marriott Utica, guests frequently praise clean rooms, friendly staff, and a convenient location near downtown, university, and the thruway, with generally good breakfast, though some mention maintenance issues and occasional train noise.

Many found beds comfortable and rooms spacious or quiet despite nearby roads. A few reviews cite problems such as overbooking, billing errors, or inconsistent housekeeping. Overall, expect a comfortable, well-located stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are only briefly mentioned: the fitness room receives mixed feedback, and the pool's hours are appreciated.

Related guest reviews

8

Heather

25 Feb 2024

·

Stayed 2 nights

For being next to a busy road, we heard NOTHING in our room. It was quiet, clean and the pool hours were great for my little one. We would definitely stay again.

10

Wenhui

11 Jan 2023

·

Stayed 1 night

It’s easy for parking and walkable.

4

Kelly

23 Jun 2024

·

Stayed 1 night

Way overpriced. Our A/C unit was making a siren sound but the property couldn’t repair it or move us to another room. Breakfast was not high quality and the fitness center barely qualifies as such. The room was clean and the bedding was comfy, so if price is no object (I paid $260) you’ll be OK.

10

Sujit

25 May 2024

·

Stayed 1 night

Excellent property for stay. Cordial staff, clean rooms, nice gym, reasonably good breakfast, convenient location.

10

Edward

26 Dec 2023

·

Stayed 2 nights

The staff was very professional, the place was clean, the system to open door in and out state of the art

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a strong point across reviews, with many calling rooms and common areas very clean. There are occasional lapses and maintenance issues noted, including one serious housekeeping oversight.

Related guest reviews

10

Leah

23 Jul 2025

·

Stayed 1 night

Well kept clean room. Could hear trains but not terribly disruptive. Continental breakfast was good, well stocked. Staff was professional and courteous.

10

David

9 Jun 2025

·

Stayed 1 night

the hotel is very clean and rooms are beautiful

10

Eric

1 Jul 2025

·

Stayed 1 night

Friendly and efficient staff . Accomodated me with allowing me to go into breakfast 15 minutes early to me and my schedule. Very clean room.

10

michael

11 Jun 2025

·

Stayed 1 night

Very clean fresh with lots of amneties upon request. Accommodating staff and helped me with all I needed.

10

Jesse

5 Jul 2025

·

Stayed 1 night

Excellent staff and property. Clean, convenient, well supplied and in a perfect area for restaurants. Breakfast was just okay, but definitely adequate. Thank you!

6

Christopher

18 Aug 2025

·

Stayed 1 night

The room needed some repairs....bathroom fan did not work and the air conditioner leaked all over the carpet.

10

Ralph

13 Jul 2025

·

Stayed 2 nights

The staff was very friendly and the rooms were very clean and the breakfast was very good

10

Janet

24 Aug 2025

·

Stayed 1 night

Clean property with friendly staff. Will definitely come back!!

6

diana

17 Jul 2023

·

Stayed 1 night

The staff was nice and helpful. Our room had a few areas though that looked like they were not clean, like watermarks on the countertop, and details were missed like no soap in the bathroom. The breakfast was just ok. It was a really busy weekend when we stayed and the staff seemed really busy. I’m wondering if they were short staffed. It did impress Me though even with a million things going on their staff kept their cool and smiles on their faces.

10

Nancy

31 Jul 2024

·

Stayed 1 night

Clean room, comfortable bed, friendly staff, tidy grounds, good continental breakfast.

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Rooms

Rooms are comfortable, with many praising the beds; several also found them quiet and some spacious. Light noise from nearby trains is reported by a few guests.

Related guest reviews

10

Andria

28 Mar 2025

·

Stayed 1 night

The bed in our King room was so comfortable! I’m having some sciatica issues and the bed was wonderfully perfect, I’ve hadn’t slept so good in weeks. Thank you Fairfield!

8

Heather

25 Feb 2024

·

Stayed 2 nights

For being next to a busy road, we heard NOTHING in our room. It was quiet, clean and the pool hours were great for my little one. We would definitely stay again.

10

Tammy

30 Aug 2024

·

Stayed 1 night

Bed was very comfortable and room was very clean

6

Oscar

31 Jul 2024

·

Stayed 1 night

The property looks nice but the rooms need updating. Broken handles and leaking faucet

6

Cheryl

15 Jul 2024

·

Stayed 2 nights

We were booked for two nights at the Fairfield Marriott in Utica, NY. Our room was very clean, and the space itself was comfortable. The king mattress was quite comfortable. The air in the room was very humid, even with the air-conditioning running, making the carpet and surfaces feel damp. It would have been nice if the room had usb ports to charge electronics. There were none, which was disappointing. The bathroom did not have a fan for ventilation, which added to the humidity in the room, and just made for a generally sticky feeling. The free breakfast was a nice plus, and there were ample choices provided. Unfortunately, I chose the oat milk offered for my cereal and coffee, and the milk had gone bad. We ended up not staying the second night, opting to drive back home instead after the function we were attending. I most likely will not stay here again.

10

Ian

19 Apr 2024

·

Stayed 2 nights

Comfortable, quiet, and clean. Good breakfast each morning and staff were always quick to help. Plenty of options for food nearby and within easy walking distance of downtown.

10

marilyn

18 Aug 2025

·

Stayed 1 night

Comfortable bed

8

Brian

3 Jun 2025

·

Stayed 1 night

I love the staff. So friendly and in love that the Starbucks is walkable. The three things I do not like are: - pillow (too soft) - shower head (flow is not good but it’s not bad either) - the train sound (loud and you can hear it inside the room) But other than that, very good hotel, staff are A+. I would recommend this place and would definitely stay here again.

6

Christopher

18 Aug 2025

·

Stayed 1 night

The room needed some repairs....bathroom fan did not work and the air conditioner leaked all over the carpet.

10

Judi

20 Jun 2023

·

Stayed 3 nights

Room was clean and spacious. Plenty of closet space. Shower door needed adjustment, but we just dealt with it.

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Service

Service is widely praised as friendly, professional, and accommodating, with staff assisting with early breakfast or check-in. A few guests reported overbooking, billing mistakes, and poor housekeeping follow-through.

Related guest reviews

10

Leah

23 Jul 2025

·

Stayed 1 night

Well kept clean room. Could hear trains but not terribly disruptive. Continental breakfast was good, well stocked. Staff was professional and courteous.

10

Jill

17 Sept 2024

·

Stayed 5 nights

We totally enjoyed our stay, especially Courtney, the greeter at check in. She was so pleasant and helpful.

4

Sean

25 Apr 2023

·

Stayed 3 nights

I was double billed for my stay. $500 is alot of money. It was pretty obvious that I used Expedia yet my credit card was billed for the stay anyway.

10

Eric

1 Jul 2025

·

Stayed 1 night

Friendly and efficient staff . Accomodated me with allowing me to go into breakfast 15 minutes early to me and my schedule. Very clean room.

10

Denice Marie

11 May 2024

·

Stayed 1 night

Cortney and her staff are very accommodating. And would gladly help you out for anything that you might need for your stay to be amazing. Thanks Cortney!

4

Solon

5 Oct 2025

·

Stayed 1 night

I got bumped from my room w/ a king size bed to a queen size. They overbooked, but I made my reservation 2 months in advance.

2

christine

1 Sept 2024

·

Stayed 1 night

I was overcharged & NO ONE is trying to get this sorted out. They had me listed for the wrong days! Ugh, what a mess. The lack of communication is why I would never stay here again...if you stay here be careful

10

Jesse

5 Jul 2025

·

Stayed 1 night

Excellent staff and property. Clean, convenient, well supplied and in a perfect area for restaurants. Breakfast was just okay, but definitely adequate. Thank you!

10

Ralph

13 Jul 2025

·

Stayed 2 nights

The staff was very friendly and the rooms were very clean and the breakfast was very good

10

Kenneth

28 Jul 2025

·

Stayed 3 nights

staff was great.

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Location

Location is convenient and walkable to downtown, restaurants, and Starbucks, and close to the thruway and university; several guests also found it quiet despite nearby roads. Handy for access to local events and venues.

Related guest reviews

10

diony

17 Dec 2023

·

Stayed 1 night

Very convenient location very close to everything.

10

Ian

19 Apr 2024

·

Stayed 2 nights

Comfortable, quiet, and clean. Good breakfast each morning and staff were always quick to help. Plenty of options for food nearby and within easy walking distance of downtown.

10

Wenhui

11 Jan 2023

·

Stayed 1 night

It’s easy for parking and walkable.

8

James

17 Oct 2024

·

Stayed 1 night

Easy and no hassle stay. Best place in the area. Starbucks 1 minute walk is great! Breakfast was good.

8

Dara

30 Aug 2025

·

Stayed 1 night

A great location conveniently located to the town and university.

8

Brian

3 Jun 2025

·

Stayed 1 night

I love the staff. So friendly and in love that the Starbucks is walkable. The three things I do not like are: - pillow (too soft) - shower head (flow is not good but it’s not bad either) - the train sound (loud and you can hear it inside the room) But other than that, very good hotel, staff are A+. I would recommend this place and would definitely stay here again.

10

Joann

16 Jun 2024

·

Stayed 1 night

Friendly staff, great location.

10

Lisa

10 Dec 2023

·

Stayed 2 nights

We were attending a wedding near by and the location was perfect, staff very friendly and efficient and the accommodations clean and spacious.

10

Hope

19 Apr 2024

·

Stayed 1 night

Convenient… super close to the thruway, checked in late at night and front desk clerk was lovely. Quiet room. And the room is spotless! Breakfast included will save us time in the morning!

10

Ian

6 Feb 2025

·

Stayed 1 night

Amazing front desk personnel. Well located and fairly new hotel. Highly recommend…just make sure no hockey tournaments going on when you reserve.

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Dining

Breakfast is generally considered good with decent variety and attentive staff. Some guests found it average or lower quality, and one report mentioned spoiled oat milk.

Related guest reviews

10

Leah

23 Jul 2025

·

Stayed 1 night

Well kept clean room. Could hear trains but not terribly disruptive. Continental breakfast was good, well stocked. Staff was professional and courteous.

10

Gerardo

27 May 2024

·

Stayed 1 night

Excellent staff member at check in. Breakfast was good, room was clean, spacious & bed was super comfortable.

6

Cheryl

15 Jul 2024

·

Stayed 2 nights

We were booked for two nights at the Fairfield Marriott in Utica, NY. Our room was very clean, and the space itself was comfortable. The king mattress was quite comfortable. The air in the room was very humid, even with the air-conditioning running, making the carpet and surfaces feel damp. It would have been nice if the room had usb ports to charge electronics. There were none, which was disappointing. The bathroom did not have a fan for ventilation, which added to the humidity in the room, and just made for a generally sticky feeling. The free breakfast was a nice plus, and there were ample choices provided. Unfortunately, I chose the oat milk offered for my cereal and coffee, and the milk had gone bad. We ended up not staying the second night, opting to drive back home instead after the function we were attending. I most likely will not stay here again.

10

Katie

27 May 2024

·

Stayed 1 night

My husband and I stayed one night (5-24) but would have stayed longer if we could have. The hotel is spotless, the room large and comfortable, wonderful breakfast, friendly staff, Kudos to Nickie who made us feel like we were family. She is awesome! Also the building maintenance man and the lovely woman who kept the breakfast pans filled. We were offered a cookie and bottle of water at check in as well as 2 drink coupons for a local restaurant. We will definitely go back there!

8

James

17 Oct 2024

·

Stayed 1 night

Easy and no hassle stay. Best place in the area. Starbucks 1 minute walk is great! Breakfast was good.

4

Kelly

23 Jun 2024

·

Stayed 1 night

Way overpriced. Our A/C unit was making a siren sound but the property couldn’t repair it or move us to another room. Breakfast was not high quality and the fitness center barely qualifies as such. The room was clean and the bedding was comfy, so if price is no object (I paid $260) you’ll be OK.

10

Jesse

5 Jul 2025

·

Stayed 1 night

Excellent staff and property. Clean, convenient, well supplied and in a perfect area for restaurants. Breakfast was just okay, but definitely adequate. Thank you!

10

Jacqulyn

15 May 2025

·

Stayed 1 night

Clean, easy check in, good breakfast options, and convenient to the locations we needed to get to.

10

Ralph

13 Jul 2025

·

Stayed 2 nights

The staff was very friendly and the rooms were very clean and the breakfast was very good

10

Mark

29 Oct 2024

·

Stayed 1 night

Well kept. Good breakfast options.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$181
February	US$189
March	US$205
April	US$206
May	US$226
June	US$230
July	US$243
August	US$239
September	US$200
October	US$210
November	US$193
December	US$180

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $256	17 $279	18 $303	19
20 $205	21 $238	22 $279	23 $279	24 $266	25	26
27 $199	28 $279	29 $279	30 $233

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4 $199	5	6 $244	7 $249	8 $227	9	10
11 $205	12 $221	13 $260	14 $249	15 $267	16	17
18 $244	19 $256	20 $249	21 $244	22 $227	23	24
25 $221	26 $227	27 $255	28 $249	29 $221	30 $302	31 $272

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed with Sofa Bed, Hearing Accessible

Studio, 1 King Bed with Sofa Bed

Room, 2 Queen Beds

Room, 2 Queen Beds, Hearing Accessible (Roll-In Shower)

Room, 1 King Bed

Room, 2 Queen Beds, Mobility Accessible, Bathtub

Room, 1 King Bed, Hearing Accessible

Room, 2 Queen Beds, Hearing Accessible

Room, 1 King Bed, Roll-In Shower

Studio, 1 King Bed with Sofa Bed, Roll-In Shower

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Fairfield Inn & Suites Utica

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Prices for upcoming dates