Name: Hampton Inn & Suites Worcester
Address: 65 Prescott St, Worcester, Massachusetts, United States of America, Worcester, Massachusetts, US
Price range: US$157–US$543 per night
Rating: 8.78

What guests think

At Hampton Inn & Suites Worcester, reviewers consistently praise friendly, welcoming staff, clean and comfortable rooms, and a convenient location for downtown, WPI, and the DCU Center, with a generally satisfying free breakfast to start the day.

Common drawbacks include limited parking with a nightly fee and occasional noise from nearby traffic. Facilities feedback is mixed: the pool is very small and sometimes out of service or not clean, while the gym is noted as decent. Cleanliness and service are usually strong but not flawless, with sporadic housekeeping lapses and maintenance issues like hot water, HVAC, or broken in room items. Overall, expect a straightforward stay with strong hospitality and solid basics, but be prepared for some minor tradeoffs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are mixed: a small indoor pool draws frequent complaints for size, closures, or water quality, while the gym is generally appreciated. Parking is limited and often carries a nightly fee; elevators use keycard access.

Related guest reviews

10

Hannah

24 May 2025

·

Stayed 2 nights

We have stayed here for college move in and move out this past year. Friendly staff, clean and comfortable rooms and a great breakfast. Nice gym and pool and convent to all the local schools. Highly recommend.

6

Louann

12 Jul 2025

·

Stayed 4 nights

The pool was not usable as it was cloudy and smelled of extreme chemicals. Housekeeping didn't clean the room, only gave us towels in the 4 days we were there.

8

Barbara

19 Nov 2023

·

Stayed 1 night

I was disappointed that the pool was not working.

6

Kimberly

23 Nov 2023

·

Stayed 1 night

I enjoyed our large beautiful shower, the cleanliness and quietness of the hotel. However..... we were there for a competition in the area and there wasnt much in the way for a late check out (which ive never had an issue about at othwr hotels). There was a pool, it is very very small and the heater was broken (which was not communicated in updates prior to check in) so the water was freezing and the main reason we chose this property was for the pool. It also was inconvenient that you needed to pay to park on the property - $15 a day which is disappointing. Beverages and food was quite a bit over priced....$4 for a small bottle of water. I did like some security measures however....like needing a room card to get off of the first floor (however you could go to any floor from there). It was decent for a single night stay.

8

Sandy

7 Sept 2024

·

Stayed 1 night

It was a nice downtown hotel. Breakfast was good. Downsides: No mention of charging for parking. Noisy nearby until about 10:30 pm. Toaster needs replaced- took forever to barely toast.

10

Gerlin

15 Aug 2025

·

Stayed 1 night

We arrived at hotel and found the room to be clean and comfortable. Hotel staff was friendly and welcoming and check in was easy and uneventful. Hotel parking is limited. Another hotel appears to share parking space with hotel, which could be a challenge if hotel is full. Otherwise, we find ourselves comfortable in our room.

6

Kylea

6 Feb 2023

·

Stayed 1 night

Pool was Green and not clean. My daughter was disappointed she was unable to use it.

10

Kimberly

10 Jan 2023

·

Stayed 19,366 nights

Very convenient to WPI; good hot breakfast & coffee. Everything was in good shape. Pool not really useable for any sort of lap swimming, as it is very small. Overall, great experience.

10

Victor

25 Dec 2023

·

Stayed 2 nights

everything was great,but have to say i did not like being charged $15.00 to park in there parking lot !

8

Preeti

19 Aug 2025

·

Stayed 3 nights

Checks all the boxes for a quick weekend stay in Worcester. Would be great to get a *real* pool In - but otherwise all good!

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Cleanliness

Cleanliness is frequently praised, with many reporting spotless, tidy rooms. A smaller number cite lapses such as missed housekeeping, leftover items, or dirty bathrooms and linens.

Related guest reviews

8

Mary

29 Dec 2025

·

Stayed 1 night

Clean room Good temperature Nice breakfast

10

Meghan

26 Sept 2025

·

Stayed 2 nights

My room had hair all over the bathroom and brown dirt liquid spots all over the bathroom walls. Dust covered all surfaces, and broken glass on the floor by the bed. I did not complain because I drove 10hrs and was exhausted. Your staff was amazing though!

10

Arnold

19 Jun 2025

·

Stayed 1 night

Quick overnighter for a my daughter's college visit. Exactly what we needed.

2

Chris

5 Jan 2025

·

Stayed 1 night

We were giving this place a 2nd chance But the same issues. The room was filthy Trash on the floor, food and toy wrappers Jacket in the closet Sheet were scratchy and mattress was terrible

6

Haochen

22 Feb 2025

·

Stayed 1 night

Unchanged bed sheets amd dirty towels

10

Daoud

23 Dec 2025

·

Stayed 4 nights

This is a beautiful hotel. The rooms are spotless and the staff is very professional and courteous. I would definitely stay here again!

10

Kimone

15 Feb 2024

·

Stayed 1 night

Property was clean

10

Danielle

16 Feb 2025

·

Stayed 3 nights

Friendly staff and very clean rooms. Nice spread at breakfast.

6

Nicole

15 Dec 2024

·

Stayed 2 nights

I checked in through the app at 1pm and they said my room would be ready at 3, which is normal check in. My room was not ready till 4 as I watched other people walk In and immediately get a room. We got to the room and the conditioner was empty in the shower. I asked 3 times and it was never refilled. I smelled something off, I found a baby bottle with rotten milk. I can only imagine how long it had been there. This bother me as it only took me lifting up my pillow to find it. Did they even clean/change the sheets? Called the front desk and asked the to come get the rotten milk bottle but as we left 12 hours later it was still outside the room. Breakfasts was not good. The sausages were dry and over cooked and the eggs had pools of water in them. We stayed at this hotel last year and had an entirely different experience. For over $250 a night, we were very disappointed. We won’t be coming back next year

10

Alisha Ily

29 Dec 2025

·

Stayed 2 nights

Clean room friendly staff

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Rooms

Rooms are generally spacious, quiet, and comfortable, with many noting large bathrooms. Some guests report traffic or hallway noise, heater or AC quirks, hard pillows or mattresses, spotty Wi Fi, or limited blackout coverage.

Related guest reviews

10

Dana

26 Jul 2025

·

Stayed 3 nights

Huge rooms, clean and updated facilities.

4

Michael

10 Feb 2023

·

Stayed 1 night

Staff was friendly. One of the windows in the room did not have blackout drapes, so i the room was too bright for a good night's sleep. The WiFi was spotty, at best. And they charge for parking.

10

Anita

19 Sept 2025

·

Stayed 2 nights

Parking available, breakfast included, great entertainment options, sizeable room,comfy bed, and a clean bathroom, all the things I look for when I stay at a hotel.

10

Joy

9 Feb 2025

·

Stayed 1 night

Front desk staff was very pleasant and let us check in a bit early, which was very nice. Our room was large and roomy, with comfortable beds.

10

Mary

30 Apr 2023

·

Stayed 1 night

Check-in was easy and quick. Parking is $15 at the property. The area is Worcester Polytech- very quiet and felt safe. The room and bathroom felt newly renovated. Bathroom was clean, spacious and bright. The room was also spacious and well lit. The bed was comfy. The sheets were a little scratchy- my only minor complaint. Lately, I have found hotel walls to be a bit thin, but here we heard no one else! Breakfast was included and was fine. Actually, the scrambled eggs were very good and fluffy. All in all, a pleasant stay and I would book this hotel again.

10

Bernadette

2 May 2025

·

Stayed 1 night

Rooms on the side of Prescott Street has a lot of traffic noise, so we wore ear plugs. The rooms were extremely clean and spacious. We would definitely stay there again.

6

Gabriel

18 Sept 2024

·

Stayed 3 nights

Worst pillows I’ve ever had in a hotel. Only available rooms all had the door into adjacent room, so not soundproof and very noisy. Door lock was broken.

8

Peter

29 Nov 2024

·

Stayed 1 night

It's a good facility centrally locationed. Everything is good, aside from uncomfortable couches and a lumpy slouching mattress. Sadly, I slept poorly tossing and turning.

10

Diane

20 Apr 2023

·

Stayed 1 night

The facility was nice and modern. The beds were comfortable. My room was a bit loud as it must have been near a delivery area.

10

kay

7 Feb 2025

·

Stayed 1 night

Clean , large room, quiet, excellent breakfast $15 charge for parking. 1/2 mile from art museum The one complaint is the strong message to sign in online and bypass desk. Room keys obsolete. And yet, the app and system were nonfunctional the day I received the message and eve next day (=check-in day) They need to shore up their tech because it gives a bad impression

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Service

Service is widely described as friendly, welcoming, and helpful at check in and throughout stays. Occasional issues include slow or missed responses, room type changes, inconsistent housekeeping schedules, and sporadic misinformation or understaffing.

Related guest reviews

4

Kathaline

8 Jun 2025

·

Stayed 4 nights

Housekeeping is supposed to come every other day if your stay. I was there for 4 nights and no one came to even change out towels. When I requested towels from the front desk employee, she apologized and then added us to the next day schedule. Again, no one showed up. Since it was the last night, it was at the point that it didn’t matter so we left the trash outside our door because it was overflowing the small basket. When I checked out, I mentioned that no one came and all they said was oh, I’ll make a note of that. Very disappointing.

10

david

28 Apr 2025

·

Stayed 5 nights

Both Michelle and Mia were excellent employees. They made checkin very easy and helped me in any way they could on the days I was there. The selections for breakfast were great as well.

2

Stacey

17 Mar 2024

·

Stayed 1 night

Rick who checked us in was very nice and helpful, but unfortunately he couldn't do much for us. We booked a room with 2 Queen beds and a bathtub. I specifically NEEDED those things for out trip which was why I booked with this hotel. Unfortunately the hotel overbooked and no one contacted us to let us know that they changed our room. It was a beautiful room, but it had a King bed and a pullout couch; yes does that accommodate the number of people who needed to sleep, BUT we all know that sleeping on a pullout sofa is about as comfortable as sleeping on the floor. The cherry on top, NO bathtub. I know this sounds like 1st world problems, but our daughter was competing early the next morning in a state competition for gymnastics. She needed a good night sleep and the tub to prepare her muscles/joints.If they had called/emailed/texted us I would have canceled and booked with another hotel. This is a nice hotel, it is under construction though just as an FYI.

10

Brianna

25 Sept 2025

·

Stayed 1 night

My friend and I were in Worcester for a concert at the DCU. The Hampton is an incredible location! Within walking distance of the arena, and we were able to wander around and explore the area before the show. We had a great room—comfy, clean, quiet—and close to restaurants. We walked back from the DCU around 11pm and had a quiet, safe walk back. Even getting some late-night, after-concert pizza delivered to the hotel was easy. Huge shoutout to Mia at the front desk, who was incredibly kind, welcoming, knowledgeable, and just a delight to speak with. For future trips to Worcester, I'm definitely keeping the Hampton Inn & Suites at the top of my list.

10

LES

7 Jul 2025

·

Stayed 2 nights

Everything about the hotel was very good. I wish to express how excellent Kwadwo at the reception desk was while I was there with my companion. He went far beyond the usual expected service in helping us with several requests and issues.

10

susan

29 Jul 2025

·

Stayed 1 night

Hotel very nice and staff Outstanding My TV control Didn't Work. It took a while to get a replacement. This should have been known before anyone given this room. Very unusual for a Hilton to have this happen.

6

Aileecia

20 Oct 2023

·

Stayed 1 night

Overall wasn’t bad. The manager on duty was a female the night we stayed. I wasn’t feeling well and asked for some water. She rudely said you have to pay for it. My fiance went down to the front desk because I wasn’t feeling well and no one offered to bring the water to us. Then when he got to the desk she said fine you don’t have to pay here is some waters but we are charging you for parking when we couldn’t even park in the lot we had to park on the street because of multiple weddings going on. Poor customer service especially when a guest isn’t feeling well!

10

Kimberly

26 Aug 2025

·

Stayed 1 night

Staff was attentive and welcoming. Tina checked us in on a Sunday evening. She helped us find parking and get settled in after a long day.

6

Nicole

15 Dec 2024

·

Stayed 2 nights

I checked in through the app at 1pm and they said my room would be ready at 3, which is normal check in. My room was not ready till 4 as I watched other people walk In and immediately get a room. We got to the room and the conditioner was empty in the shower. I asked 3 times and it was never refilled. I smelled something off, I found a baby bottle with rotten milk. I can only imagine how long it had been there. This bother me as it only took me lifting up my pillow to find it. Did they even clean/change the sheets? Called the front desk and asked the to come get the rotten milk bottle but as we left 12 hours later it was still outside the room. Breakfasts was not good. The sausages were dry and over cooked and the eggs had pools of water in them. We stayed at this hotel last year and had an entirely different experience. For over $250 a night, we were very disappointed. We won’t be coming back next year

2

Michael

7 Oct 2024

·

Stayed 1 night

When I arrived my keycard wasn't able to be made to get into my room, to make matters worse the hotel employee who checked me in gave me misinformation about there being a charging station in the garage for my Chevy Bolt EUV which the drive depleted the battery and i would have been stranded in Worcester, MA if I didn't charge My vehicle before the Concert i was going to go too. So because of the Incorrect information given to me by the hotel employee, I not only missed the concert but almost got stuck in Worcester!!! Oh and I paid more than what was told to me by Expedia which was $198.90 not $248.00! Great Job Expedia and Hampton inn!!!

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Location

Location is convenient for downtown Worcester, WPI, the DCU Center, museums, hospitals, and highway access, with several restaurants within walking distance. A few mention traffic noise or a less appealing immediate area.

Related guest reviews

10

Samantha

18 Jul 2025

·

Stayed 1 night

Great hotel! Very convenient stop for close proximity to the Hwy.

10

Arnold

2 Sept 2025

·

Stayed 2 nights

Second time staying at hotel. This time to drop our daughter off at college. Great location and just what we needed to make the transition as easy as possible.

10

Vassilios

2 Mar 2025

·

Stayed 1 night

New, clean facility in a convenient location in the town.

10

James

3 Aug 2024

·

Stayed 1 night

Good location near downtown and walking distance to the DCU Centre.

10

Brianna

25 Sept 2025

·

Stayed 1 night

My friend and I were in Worcester for a concert at the DCU. The Hampton is an incredible location! Within walking distance of the arena, and we were able to wander around and explore the area before the show. We had a great room—comfy, clean, quiet—and close to restaurants. We walked back from the DCU around 11pm and had a quiet, safe walk back. Even getting some late-night, after-concert pizza delivered to the hotel was easy. Huge shoutout to Mia at the front desk, who was incredibly kind, welcoming, knowledgeable, and just a delight to speak with. For future trips to Worcester, I'm definitely keeping the Hampton Inn & Suites at the top of my list.

10

JAMES

30 Sept 2023

·

Stayed 1 night

Came for Art Museum which was just a two minute walk away. Staff was friendly and helpful.

8

Susan

6 Aug 2023

·

Stayed 1 night

The building and rooms are just beautiful. Well designed and well appointed. The $15 parking fee was an unwelcome surprise. Breakfast was typical complimentary hotel breakfast fare. There isn't anything within walking distance.

6

Tom

3 Aug 2025

·

Stayed 2 nights

Close to downtown.

10

Alibex

24 Mar 2024

·

Stayed 1 night

Nice place to stay. Clean and very friendly staff. Parking is easy. Convenient location.

10

joseph

1 Oct 2025

·

Stayed 1 night

Walking distance to restaurant's

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Dining

Breakfast is generally well liked for variety and taste, and many consider it a plus. Some found items basic or inconsistent, and note it ends promptly at 10.

Related guest reviews

8

Mary

29 Dec 2025

·

Stayed 1 night

Clean room Good temperature Nice breakfast

6

Traci

12 Aug 2025

·

Stayed 1 night

Totally fine. The room was clean and comfortable and the staff were friendly. I found the breakfast to be pretty terrible, but maybe I have high standards for food.

10

Arnold

19 Jun 2025

·

Stayed 1 night

Quick overnighter for a my daughter's college visit. Exactly what we needed.

10

JEFFREY

31 Dec 2025

·

Stayed 2 nights

The staff was very friendly. The rooms were comfortable and quiet. Breakfast was good and has good variety as well, with healthy options.

10

Ruth

4 Aug 2025

·

Stayed 1 night

The staff was extremely welcoming! Breakfast great!! Rooms very clean and comfortable!!

10

Mary

30 Apr 2023

·

Stayed 1 night

Check-in was easy and quick. Parking is $15 at the property. The area is Worcester Polytech- very quiet and felt safe. The room and bathroom felt newly renovated. Bathroom was clean, spacious and bright. The room was also spacious and well lit. The bed was comfy. The sheets were a little scratchy- my only minor complaint. Lately, I have found hotel walls to be a bit thin, but here we heard no one else! Breakfast was included and was fine. Actually, the scrambled eggs were very good and fluffy. All in all, a pleasant stay and I would book this hotel again.

10

margaret

7 Sept 2025

·

Stayed 4 nights

Great receptionist as I checked in, room was clean, quiet...check out the apple muffins at breakfast, they were fantastic! Like home made!

10

Gerald

25 Nov 2024

·

Stayed 4 nights

Great breakfast with many selections. Clean room. Friendly staff. Room coffee makers made bad tasting coffee.

6

Nicole

15 Dec 2024

·

Stayed 2 nights

I checked in through the app at 1pm and they said my room would be ready at 3, which is normal check in. My room was not ready till 4 as I watched other people walk In and immediately get a room. We got to the room and the conditioner was empty in the shower. I asked 3 times and it was never refilled. I smelled something off, I found a baby bottle with rotten milk. I can only imagine how long it had been there. This bother me as it only took me lifting up my pillow to find it. Did they even clean/change the sheets? Called the front desk and asked the to come get the rotten milk bottle but as we left 12 hours later it was still outside the room. Breakfasts was not good. The sausages were dry and over cooked and the eggs had pools of water in them. We stayed at this hotel last year and had an entirely different experience. For over $250 a night, we were very disappointed. We won’t be coming back next year

10

Paige

28 Jul 2025

·

Stayed 1 night

Great hotel with very friendly and helpful staff. Breakfast was delicious but it ends right at 10:00 if not a few minutes earlier. We could hear some traffic noise from our room but that was no fault of the hotels just people who have altered their car to be incredibly loud. It was a packed hotel when we visited and the staff was on the ball. Would stay again.

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Month	Average price
January	US$136
February	US$168
March	US$193
April	US$200
May	US$262
June	US$218
July	US$189
August	US$203
September	US$228
October	US$236
November	US$168
December	US$144

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $233	17 $173	18 $543	19
20 $167	21 $175	22 $210	23 $216	24 $178	25	26
27 $163	28 $157	29 $183	30 $183

Su	Mo	Tu	We	Th	Fr	Sa
				1 $224	2 $440	3
4 $166	5 $170	6 $218	7 $221	8 $191	9 $285	10
11 $174	12 $166	13 $200	14 $195	15 $192	16 $307	17 $333
18 $174	19 $200	20 $197	21 $183	22 $186	23 $310	24 $324
25 $224	26 $190	27 $203	28 $200	29	30 $192	31 $201

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Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed, Refrigerator & Microwave

Room, 2 Queen Beds, Accessible (Roll in Shower)

Room, 1 King Bed, Accessible

Studio, 1 King Bed, Accessible

Room, 1 King Bed with Sofa Bed, Refrigerator & Microwave

Room, 1 King Bed, Refrigerator & Microwave

Room, 1 King Bed with Sofa Bed, Accessible

Room, 2 Queen Beds, Accessible

Room, 2 Queen Beds, Refrigerator & Microwave

Studio, 1 King Bed, Accessible (Roll in Shower)

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Hampton Inn & Suites Worcester

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Prices for upcoming dates