Name: Red Roof Inn Indianapolis - Castleton
Address: 8110 North Shadeland Avenue, Castleton, Indianapolis, Indiana, United States of America, Indianapolis, Marion County, US
Price range: US$58–US$66 per night
Rating: 6.33

What guests think

At Red Roof Inn Indianapolis - Castleton, experiences vary widely, with budget-friendly pricing and some helpful staff noted, but many reviews report dirty rooms, lingering smoke or chemical odors, dated facilities, and significant maintenance issues across doors, bathrooms, and fixtures.

Multiple guests complain about a $100 deposit, surprise fees, and delays or disputes in getting refunds. Location is convenient to highways and shopping, though access signage is confusing, parking can be cramped, and some guests felt unsafe due to loitering. Expect a very basic stay where price and convenience trade off against cleanliness and upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are very worn, with recurring reports of broken or shaky exterior stairs and walkways and generally run-down common areas; parking is cramped and the entrance/signage is hard to find. Guests also note dog waste left on the grounds.

Related guest reviews

2

Jessica

30 May 2025

·

Stayed 1 night

Really outdated and gross. Ceiling was falling in over the shower and pieces of it were laying in the tub. We laid on top of the blankets because the room was so nasty. You could tell the door was kicked in because all of the trim was broken and then just painted over. There was mold in the window sill above the AC and the room stunk of mildew. Walking up the stairs outside the platform leading to the second set of stairs sunk as you stepped on it, we were scared we were going to fall through. They require $100 deposit but I don’t know what damage you could do that would be more noticeable than the already poor condition of the building and room.

4

Brian

19 Jun 2024

·

Stayed 1 night

Smell of chemicals in the room. Peeling paint on bathroom ceiling. Toilet paper holders torn off of wall. Foot almost went through floor of rotted wood balcony walkway at top of stairs.

6

Emily

10 Feb 2025

·

They never refunded my deposit even after telling me on checkout they would. It has not been refunded to my card. The staff were ok but the building needs maintenance. I had to be moved to a different room because either the key card or the door itself would not work. The long term tenants are the ones who are not following leash regulations and not picking up after their dogs making the limitedly available grassy areas disgusting. Either the rules need to be enforced or the hotel needs to have someone going and cleaning that up because it’s a breeding ground for bacteria. Several other people there for the same dog event as me were appalled at how the long term tenants would just let their dogs rush out their rooms with no leash, crap, then go back. Meanwhile, we were careful with our dogs and cleaning up after them.

4

Anthony

1 Jul 2024

·

Stayed 3 nights

This property should NOT be offered by Expedia‼️ It’s an extremely old and not well maintained motel, with no food service and walking isn’t safe as there’s no sidewalks to walk nearly a mile away… Also, getting in or out of the property is difficult and not very safe… Please do not ever offer this motel AGAIN🙏

8

Lisa

6 May 2025

·

Stayed 4 nights

Air conditioner was pretty noisy and stopped working randomly many times. The room was decently clean overall and the fridge worked fine. It was slightly difficult to find the turn in as there isn't really a sign. You get what you pay for, it was a cheap option for a stay.

2

Coady

7 Aug 2025

·

Stayed 3 nights

Rooms stunk, bolts broken, cramped parking

4

Christina

28 Apr 2024

·

Stayed 1 night

Condition of hotel was not great . Area near steps felt like you could fall through a hole. Shower didnt look clean either. Will not stay again.

2

Rachel

18 Jan 2024

·

STAY ANYWHERE ELSE! Run down property covered in dog waste. Room stank of cigarette smoke, even though it's supposed to be a smoke-free facility. TWO staff members (owners?) pounded on my door to find out how many dogs I had, then proceeded to shout at me and forced me to check out early because I didn't let them know I had dogs (they claim they ask everyone, but they never asked if I was traveling with pets; there was alsonowhere to indicate I had animals when I made the reservation). I made a mistake and had my 2 dogs present instead of the allowed 1, but they were very belligerent about it. They threatened to keep my $100 deposit until I asked for their policies in writing, which they could not provide. I understand why they asked us to check out, but they didn't need to ambush me or shout at me or treat me like garbage. The cheap price is not worth the disgusting property or the disgusting staff. Red Roof lost a long-time customer.

8

Jeffrey

16 Mar 2025

·

Stayed 1 night

The entrance from shadeland is not marked. You have to go around another business to get there

4

Karan

7 Feb 2023

·

Stayed 4 nights

Difficult to figure out how to access. No actual signage or dedicated driveway, access through another business parking lot. No elevator for taking luggage up to rooms. Horribly cramped parking. Grungy, badly in need of plumbing and bathroom updates or at least service.

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AI-generated summary based on recent guest reviews

Cleanliness

Cleanliness is a frequent concern: many reviews cite dirty floors and bathrooms, stained or smoky bedding, lingering odors (smoke, weed, chemicals), and pests. A few guests reported clean rooms.

Related guest reviews

6

Amanda

12 Dec 2025

·

Stayed 1 night

The bathroom was not cleaned

2

Sanjeev

31 Jul 2025

·

Stayed 1 night

Found gnats flying in the room and restroom

2

Amanda

21 Jul 2024

·

Stayed 2 nights

This motel was a joke. It was the most disgusting thing I have ever seen in terms of a place to stay. We tried to check in at 9:30 PM and they told us that the room wasn’t ready yet, when check-in was at 3 PM. They told us to give them 20 minutes and they would have a room ready. In less than five minutes he called us and told us it was ready. Got to the room. Floors had not been swept. The shower had not been clean. The bedsheets had not been changed. There were bugs in there. There was a spray on the wall that smelled of a heavy perfume to try and cover up the smoke scent is what I believe. We picked up our stuff and went to a nearby hotel and didn’t even bother staying.

8

Rosemarie

14 Dec 2025

·

Stayed 1 night

Floor was dirty. And there was a glass dinner plate under the cushion of the chair

2

Zach

4 Aug 2025

·

Stayed 1 night

Checked in around 945 pm, went straight to room. Opened the door and the room smelled like an ash tray. AC wouldn’t turn on. Shower head spewed water all over the bathroom while taking a shower. No water pressure in sink. Dust covering almost everything in the room. Cob webs throughout the room. Noticed stains on the walls. There was no battery in the smoke detector. Could hear everything from all the other rooms around us late in to the night keeping us up. I will never stay at this hotel again.

2

Marissa

12 Aug 2025

·

Stayed 3 nights

Bed cover had stains on it. Smelled like smoke even though room said “smoke free” behind the table there was dust and crumbs left. The shower curtain was inside out. Overall a terrible experience. I had to go out and buy extra bedding sheets to put over the ones there.

8

Jeffrey

8 Mar 2025

·

Stayed 1 night

Bathroom was dirty with used toilet paper behind the toilet. The bedding was stained in multiple places.

2

Valerie

10 Nov 2023

·

Stayed 1 night

The room was dirty, smelled like smoke in a non smoking room, stain on bed, hair in sink, cockroaches in room. peeling paint, hole in chair. The deadbolt would also not engage all the way which made me feel unsafe. By far the worst place I have ever stayed.

8

Jolene

5 Jul 2023

·

Stayed 2 nights

This room was very cheap so read this review with that in mind. The room was dirty. So dirty there were cobwebs all over the walls and ceiling. It smelled like urine and the carpets obviously have not been cleaned in some time. I had to go to the office to get towels and there was no coffee except decaf. On the upside, the bed was comfortable and the shower was hot. The staff at the desk was very nice.

2

Nicole

21 Sept 2025

·

Stayed 2 nights

The hotel was disgusting! The mattresses had so many old blood stains and bed bugs. I checked in and out the same day!

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Rooms

Rooms are dated with recurring maintenance problems such as faulty door locks, broken fixtures, weak water pressure, and noisy or inconsistent A/C; some guests did find beds comfortable or rooms spacious. Wi-Fi feedback is mixed.

Related guest reviews

8

Leroy

24 Oct 2024

·

Stayed 2 nights

Needs better signage to enter motel lot from street. The beds and bedding were fine, but pillows definitely need replaced. The chair at desk area was very old, vinyl was pealing off and unsafe to sit in. A coffee pot would be appreciated in the room, rather than a hair dryer! Water pressure at sink was almost nonexistent, although in tub the pressure was fine. The bathtub was stained and needed cleaned. I understand the room/motel is a low rated one, but really I wish the owners would take more pride in thd property! Most likely not to stay there again,unfortunately there wasn't any other options of rooms in the area.

4

Bo

26 Oct 2024

·

Stayed 1 night

The first room we got toilet was not flushed from the last guest and broken, second room was better but furnitures were not in good condition, broken and chips, the whole night the toilet made strange noise

2

Tracy

11 Jun 2024

·

Stayed 1 night

Our first guest room smelled like smoke. It was horrible. The second room he gave us did not lock when we were leaving, you could literally push it open without a key. Front desk acted like he didn\'t believe us! He came up there to "show us" it was locking. By standing inside and bolting it. But we were not inside. We were leaving our stuff. Showed him I could push it open and we were given a third room. It didn\'t smell great, but at least it didn\'t smell like It had been smoked in recently, like the first one! We were going to a show at the Ruoff Center and missed the opening act due to this!

6

Rachael

11 Aug 2025

·

Stayed 1 night

Electric outlets in room 1/2 didnt work. $100 deposit for room that cost $40. Drywall falling in the shower with you. Matresses were new and nice. Sheets were clean comforter stained. Smelled of gasoline. Staff was nice. Check out giy very nice and apologetic. Worked for a night stay where we just needed a bed for a few hours.

8

Lisa

6 May 2025

·

Stayed 4 nights

Air conditioner was pretty noisy and stopped working randomly many times. The room was decently clean overall and the fridge worked fine. It was slightly difficult to find the turn in as there isn't really a sign. You get what you pay for, it was a cheap option for a stay.

6

Isaiah

1 Oct 2023

·

Stayed 2 nights

Wifi wasn’t the best but very convenient and comfortable

10

Marcia

23 Jun 2025

·

Stayed 1 night

We were concerned when we pulled up to the front of the hotel because of the way it looked. But we were pleasantly surprised when we went in our room. The room was spacious and clean. The air conditioner worked great with the temp being 92 degrees. Check in was also great.

2

Diana

15 Mar 2025

·

Stayed 2 nights

Room was smelly, door did not lock.

10

Jessica

11 May 2023

·

Stayed 1 night

This facility had the most comfortable bed in my week long trip to Indianapolis. Strong internet signal was very appreciated, and the coffee was very good. Nothing negative to share.

4

Harry

17 Nov 2025

·

Stayed 1 night

Shower didn't turn on

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Service

Service is mixed: several guests praised friendly front-desk staff and quick check-in, but many reported rude or unhelpful interactions and inconsistent responses to problems. Recurring complaints involve a $100 deposit (surprise charges, holds processed, or refunds delayed/withheld), towel exchanges, and room switches.

Related guest reviews

10

Randy

24 May 2024

·

Stayed 1 night

You could feel the that the staff had all been apart of the hotel for multiple years and maintained a positive and efficient operation that lacked nothing when it comes to pleasant service.

2

Chastity

29 Dec 2022

·

Stayed 1 night

The guy tried to charge me twice and they love to keep your deposit.

6

Kathy

15 Dec 2025

·

Stayed 1 night

Location is great, price decent for the property, had to stay one night due to weather. I felt safe until the next morning when the male house keeper decided to try to get into my room at 9 am and checkout was not until 11 am. I’m half naked and thank God I had the door jam engaged or he would have seen me. He made a quick knock but didn’t wait for the answer he just immediately started opening the door. I’m a travel agent and I would not advise a solo female traveler to stay there alone.

6

Emily

10 Feb 2025

·

They never refunded my deposit even after telling me on checkout they would. It has not been refunded to my card. The staff were ok but the building needs maintenance. I had to be moved to a different room because either the key card or the door itself would not work. The long term tenants are the ones who are not following leash regulations and not picking up after their dogs making the limitedly available grassy areas disgusting. Either the rules need to be enforced or the hotel needs to have someone going and cleaning that up because it’s a breeding ground for bacteria. Several other people there for the same dog event as me were appalled at how the long term tenants would just let their dogs rush out their rooms with no leash, crap, then go back. Meanwhile, we were careful with our dogs and cleaning up after them.

2

Kayla

25 Jan 2024

·

Stayed 2 nights

Honestly the worst experience I’ve ever had while staying in a hotel. I don’t usually write reviews but this needs to be heard! Front desk guy harassed me all day about me not paying my deposit but both the room price for 2 nights and the 100$ was taken out of my bank account and had proof. He tried to say my card was declined that if I don’t pay the 100$ I would need to get out!!! So I stayed the one night and had to be out the second night. I’m not from the area and had no where to stay the next night… It’s a shame I was treated the way I was treated. I would never stay here again no matter the situation!! Also the rooms weren’t even worth the price of the stay… Filthy and outdated!!

2

michael

27 Jan 2023

·

Stayed 1 night

Entire building is in terrible condition. Beware! They take your credit card for a deposit against damages, but do not hold it in case needed. They actually process the security deposit upon check in and then you have to wait for a refund!!!

6

F

19 Aug 2024

·

Stayed 7 nights

Reported an issue with front office about leak, was advised by management if we said anything else about. A leak we would have to leave. Maintenance said he fixed issue all he done was caulked around tub however we have video and pics of issue that was never resolved. Also asked double bed during atya and was told we stick with one Queen bed. A couple staff members were very nice however management very rude , disresp ctful, don't care about guest issues or what damage to guest property occurs but I'm already begin legal action

8

Lucretia

15 Feb 2025

·

Stayed 1 night

My stay was very praceful and the staff was very nice

2

DAVID

1 Mar 2025

·

Stayed 4 nights

The place was not pleasant nothing was wiped down the toilet had old pee stains and was cleaned before I got my room. I asked the staff to clean the room they told me to use toilet paper and to clean it I promise this is not a joke. The place itself was a joke never again will I stay at a place like that again poor service.

8

Chris

11 Feb 2025

·

Stayed 5 nights

Price was good, staff was helpful, room was clean and comfortable.

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Location

Convenient to highways and near shopping/food, but several guests found the entrance hard to locate and driving access awkward. Some reported loitering and a rough feel, with limited walkability and occasional safety concerns.

Related guest reviews

6

Brooke

6 Aug 2025

·

Stayed 1 night

The room was fine; they had the ac running in the room before we checked in so that was nice since it was 100* the day we traveled. Given it was a Saturday the hotel/parking lot was busy. Overall; enjoyed our stay here. It was very convenient to be near food and shopping.

8

richard

3 Oct 2025

·

Stayed 1 night

older hotel but good location for my needs

4

Anthony

1 Jul 2024

·

Stayed 3 nights

This property should NOT be offered by Expedia‼️ It’s an extremely old and not well maintained motel, with no food service and walking isn’t safe as there’s no sidewalks to walk nearly a mile away… Also, getting in or out of the property is difficult and not very safe… Please do not ever offer this motel AGAIN🙏

8

Lisa

6 May 2025

·

Stayed 4 nights

Air conditioner was pretty noisy and stopped working randomly many times. The room was decently clean overall and the fridge worked fine. It was slightly difficult to find the turn in as there isn't really a sign. You get what you pay for, it was a cheap option for a stay.

2

David

8 Aug 2024

·

Stayed 1 night

Our non-smoking room smelled like smoke. I was coughing all night long. There were homeless people in the parking lot. There was a man peeing between the sheds that were in the adjoining Lowe’s parking lot. Did not feel safe and did not get much sleep.

8

John

17 May 2025

·

Stayed 1 night

Room was good for the pricing and they allow you to check in early for a fee-$30 ( got there at 6:30am. No stores to walk to, but room had fridge, microwave, and coffee maker. Next to freeway for easy car access.

2

Cherell

21 Jul 2023

·

Stayed 1 night

It was horrible I didn’t even go in. People was standing outside their rooms drinking and hanging out. I did not feel safe at all.

8

Jeffrey

16 Mar 2025

·

Stayed 1 night

The entrance from shadeland is not marked. You have to go around another business to get there

6

Joshua

8 Nov 2024

·

Stayed 2 nights

Door to the bathroom was loose, stairs going up to the second level had broken boards. The staff were very helpful and the rooms were very clean. Lots of places to eat nearby and very easy to get to main attractions in the city. I would stay again.

2

adriana

10 Jul 2023

·

Stayed 1 night

Surrounding area was a nice area but that location was very nasty and didn’t feel safe door looked like it was kicked in and lock was broken at some point just run down and very dirty

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Dining

Very limited on-site options: no breakfast reported by some, and coffee availability/quality varied; no consistent mention of restaurants or room service.

Related guest reviews

8

Leroy

24 Oct 2024

·

Stayed 2 nights

Needs better signage to enter motel lot from street. The beds and bedding were fine, but pillows definitely need replaced. The chair at desk area was very old, vinyl was pealing off and unsafe to sit in. A coffee pot would be appreciated in the room, rather than a hair dryer! Water pressure at sink was almost nonexistent, although in tub the pressure was fine. The bathtub was stained and needed cleaned. I understand the room/motel is a low rated one, but really I wish the owners would take more pride in thd property! Most likely not to stay there again,unfortunately there wasn't any other options of rooms in the area.

6

Brooke

6 Aug 2025

·

Stayed 1 night

The room was fine; they had the ac running in the room before we checked in so that was nice since it was 100* the day we traveled. Given it was a Saturday the hotel/parking lot was busy. Overall; enjoyed our stay here. It was very convenient to be near food and shopping.

4

Anthony

1 Jul 2024

·

Stayed 3 nights

This property should NOT be offered by Expedia‼️ It’s an extremely old and not well maintained motel, with no food service and walking isn’t safe as there’s no sidewalks to walk nearly a mile away… Also, getting in or out of the property is difficult and not very safe… Please do not ever offer this motel AGAIN🙏

8

John

17 May 2025

·

Stayed 1 night

Room was good for the pricing and they allow you to check in early for a fee-$30 ( got there at 6:30am. No stores to walk to, but room had fridge, microwave, and coffee maker. Next to freeway for easy car access.

10

Jessica

11 May 2023

·

Stayed 1 night

This facility had the most comfortable bed in my week long trip to Indianapolis. Strong internet signal was very appreciated, and the coffee was very good. Nothing negative to share.

4

Karan

7 Feb 2023

·

Stayed 4 nights

Difficult to figure out how to access. No actual signage or dedicated driveway, access through another business parking lot. No elevator for taking luggage up to rooms. Horribly cramped parking. Grungy, badly in need of plumbing and bathroom updates or at least service.

2

Wei

31 Jul 2023

·

Stayed 1 night

No breakfast

8

Jolene

5 Jul 2023

·

Stayed 2 nights

This room was very cheap so read this review with that in mind. The room was dirty. So dirty there were cobwebs all over the walls and ceiling. It smelled like urine and the carpets obviously have not been cleaned in some time. I had to go to the office to get towels and there was no coffee except decaf. On the upside, the bed was comfortable and the shower was hot. The staff at the desk was very nice.

8

Donald

25 Jul 2023

·

Stayed 1 night

No refrigerator so i couldn't keep drinks cold. No microwave so couldn't warm up food. No shower curtain to take shower. 😢

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$52
February	US$49
March	US$51
April	US$61
May	US$69
June	US$66
July	US$75
August	US$62
September	US$53
October	US$55
November	US$52
December	US$52

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $59	16 $59	17 $59	18 $66	19 $66
20 $59	21 $59	22 $58	23 $59	24 $59	25 $66	26 $65
27 $59	28 $59	29 $59	30 $59

Su	Mo	Tu	We	Th	Fr	Sa
				1 $59	2 $66	3 $65
4 $59	5 $59	6 $59	7 $59	8 $59	9 $66	10 $66
11 $59	12 $59	13 $59	14 $59	15 $59	16 $66	17 $66
18 $59	19 $59	20 $59	21 $59	22 $59	23 $66	24 $66
25 $59	26 $59	27 $59	28 $59	29 $59	30 $66	31 $66

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Superior Room, 1 King Bed

Deluxe Room, 1 Double Bed

Deluxe Room, 2 Double Beds

Superior Room, 1 King Bed, Accessible

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn Indianapolis - Castleton

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Prices for upcoming dates