Majestic Mirage Punta Cana, All Suites – All Inclusive

food was fair

Staff are great here, our butler Jean-Claude was awesome. Locations is great too right on the middle of Bavaro beach. Barmen at the main lobby bar were great too. We had some minor maintenance issues with our room, but once they discovered that they couldn’t fix it, we were given an alternate. Food was generally very good, but Italian (though better than last year) was still jus ok, but the Japanese, Steak house and French restaurants were very good, again staff friendliness and attentiveness was excellent. We would definitely return.

So this hotel really was a game of 2 halves - firstly the room -well equipped but we paid for a swim up pool which we never used because it never got any sun. That also meant that clothes wouldn’t dry on the veranda and after rain the Bali bed was mouldy and the grass was just a mud swamp so we never sat in the verandah either. We mentioned to our butler that our clothes were damp and were smelling after trying to wash them to which we were given a laundry price list where they wanted 4 dollars for a piece of underwear! The food was inconsistent and at 9am often the hot food (mainly bacon) was gone and not replaced. The Asian restaurant that you had to book had you in and out in 50 minutes and with little options of choice. Not really a teppanyaki experience to write home about. Diet drink options were limited. Good luck in finding bottles of Coke Zero! And the draft versions were variable with syrup and water mix incorrect. There are branded drinks but don’t expect branded wine unless you want to pay extra. And fizzy wine 6.5% proof I’ll leave you to finish that review! Having said that the beds were sooooo comfy, the pools cold and refreshing and the gym and classes were some of the best I’ve experienced on vacation. Also whilst you don’t need to tip but it’s expected so changing money was never a problem. Would I go back? Probably not and whilst it has the potential to be 5 star it’s short by far at the present time.

Everything was top notch. Room was clean. Service was outstanding. Our butler, Fernando, was attentive but not overbearing and always quickly radiative when we had a question or a need. Beach was cleaned everyday. Food was really good. No complaints at all. Will return.

Staff was so accommodating! Very nice stay! Would recommend for sure!!