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Hotel Pocna Tulum - Image 1
Hotel Pocna Tulum - Room
Hotel Pocna Tulum - Room
Hotel Pocna Tulum - View from room
Hotel Pocna Tulum - Bathroom

Hotel Pocna Tulum

Amenities

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Room Service

  • Tour Desk

  • Housekeeping

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Property description

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and concierge services.
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Guest reviews

Facilities

8.3

Cleanliness

8.4

Rooms

8.2

Service

8

Location

8.2

Dining

8.2

10

April

EXP-logo

28 Sept 2024

·

Stayed 1 night

Right on the beach, great service upon check in and out. The bar was "closed?" at 5:30pm. Great AC and mostly private patio, cute trails and beautiful beach. Clean and comfortable room, no tv but didn't miss it. French toast was incredible for breakfast. Lots of available beds on the beach area. Cool water available from the front if you run out.
Right on the beach, great service upon check in and out. The bar was "closed?" at 5:30pm. Great AC and mostly private patio, cute trails and beautiful beach. Clean and comfortable room, no tv but didn't miss it. French toast was incredible for breakfast. Lots of available beds on the beach area. Cool water available from the front if you run out.
6

Erin

EXP-logo

17 Dec 2023

·

Stayed 4 nights

The property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns quickly. Would definitely recommend for a relaxing, low key vacation. Areas of improvement include more attentive restaurant service, stronger alcoholic beverages, water/hot water consistency, drinking water stations could be placed throughout the property, and more accurate advertising of property amenities. There were areas of the property included in the resort map and website that were not open/accessible (market, beach club, Cleo, lancava, kids club, Berna).
The property is beautiful and felt like you were in the jungle. The beach was absolutely gorgeous. The hotel was quiet and did not have rowdy patrons. Front desk service was excellent and addressed any concerns quickly. Would definitely recommend for a relaxing, low key vacation. Areas of improvement include more attentive restaurant service, stronger alcoholic beverages, water/hot water consistency, drinking water stations could be placed throughout the property, and more accurate advertising of property amenities. There were areas of the property included in the resort map and website that were not open/accessible (market, beach club, Cleo, lancava, kids club, Berna).
10

Aelxey

EXP-logo

17 Sept 2023

·

Stayed 2 nights

Beautiful hotel, nice rooms, amazing beach. Front desk guys are great!
Beautiful hotel, nice rooms, amazing beach. Front desk guys are great!
10

Jack

EXP-logo

5 Mar 2023

·

Stayed 2 nights

Great location great rooms great staff great experience
Great location great rooms great staff great experience
10

Marcus

EXP-logo

14 Sept 2022

·

Stayed 5 nights

This resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t enough.
This resort is MAGICAL, and the staff is so far above and beyond that I can’t even put into words how amazing each and every one of them were. So kind and bent over backwards all day, every day. Five stars aren’t enough.
Carretera Tulum-Bocapaila S/N, Zona Hotelera, Tulum, Tulum, Quintana Roo, Mexico

Location

With a stay at HOTEL POCNA in Tulum (Zona Hotelera), you'll be a short 5-minute walk from Playa Paraiso and within 2 minutes by car from Tulum National Park. This beach hotel is 2.4 mi (3.8 km) from Tulum Beach and 4.7 mi (7.6 km) from Tulum Mayan Ruins.

Jaguar Park(0.1 Miles)

Las Palmas Public Beach(0.2 Miles)

Playa Paraiso(0.2 Miles)

Jaguar Viewpoint Tulum(1.1 Miles)

Tulum National Park(1.1 Miles)

Acceso al Parque Jaguar(1.1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Security deposit

USD 158 per accommodation on arrival.

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Good to know

Additional policies and info about this property.

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FAQs

Free self parking is available on-site, but guests must contact the property in advance to reserve a parking space.

A complimentary full breakfast is served daily from 7:30 AM to 10:30 AM.

Pets are not allowed at the property. However, service animals are exempt from this policy.

Check-in is from 3:00 PM until midnight, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The property features step-free entrances and wheelchair-accessible facilities. Guests are encouraged to contact the hotel in advance for specific accessibility needs.

The hotel is located in Tulum's Zona Hotelera, just a short 5-minute walk from Playa Paraiso and within 2 minutes by car from Tulum National Park. It is also 2.4 miles from Tulum Beach and 4.7 miles from Tulum Mayan Ruins.

Yes, the hotel features a swimming pool. Details on the type of pool and operational hours are not specified.

Children 11 years old or younger stay free when occupying the parent or guardian's room using existing bedding.

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