Name: Park Plaza London, Park Royal
Address: 628 Western Avenue, East Acton, London, England, United Kingdom, London, Greater London, GB
Price range: $94–$298 per night
Rating: 8.48

What guests think

At Park Plaza London, Park Royal, travellers highlight modern, comfortable rooms and a convenient location by Park Royal Underground, making it a practical base for Wembley events and trips into central London, with many noting quiet stays and solid sleep.

Service stands out as friendly and accommodating, with easy check-ins, helpful travel advice, and occasional complimentary upgrades. Common drawbacks include temperature control or AC not working, dim bathrooms with awkward sliding doors that can leak water, occasional sewage or cannabis smells, limited late-night room service, and paid, sometimes limited parking. The setting beside the A40 is functional rather than scenic, and weekend Tube closures have inconvenienced some journeys. Expect a modern base with strong service near transit.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site facilities include a bar/restaurant and a small gym; parking is available but paid and can be limited, with some EV chargers. A few guests noted occasional issues like TV/internet outages or elevator downtime.

Related guest reviews

8

Neil

Aug 13, 2025

·

Stayed 2 nights

We had a 3 night stay . The staff were very good and helpful . The restaurant is nice and the bar lounge too. The hotel is in a good location for Wembley with an underground station(Park Royal) opposite via an underpass. 35 mins to reach wembley park and leaving Wembley once on the station it is not as busy as you are going awayvfrom the city centre. Are Aircon was not working properly but the staff provided fans which helped. Would stay agsin for a Wembley/ westfield visit.

10

stuart

Apr 3, 2024

·

Stayed 1 night

Great hotel, great staff, with electric charge points Parking is a hidden extra

6

Helen

Aug 4, 2025

·

Stayed 2 nights

This is a perfectly nice hotel in itself, however we had booked our stay because we were attending an event at Wembley and it wasn't quite as accessible as we had thought for getting too and from the venue without a taxi. It's close to Park Royal tube station (which was closed for two out of three days of our stay - so we walked past two other hotels to get to Hanger Lane tube which was on the central line which provided easier access to the city. Our room was clean and modern, but we didn't have any hand wash at the start of our stay, and every time we approached reception to request some there was a queue, so we used shower gel instead. Our room wasn't serviced during our stay as we had opted for their environmental package where by you get a reward of a bottle of wine (or other perks) in exchange for the reduced room services - which was a great swap! The carpark was adequate, but very busy, and around half of the spaces are allocated as disabled, although that didn't appear to stop many people from parking in them! We arrived early morning so managed to secure some of the few spaces that were available as the majority were checking out and leaving. All in all, it wasn't a bad stay, but I wouldn't return here next time we're visiting Wembley or the City.

10

Martin

Jan 21, 2023

·

Stayed 3 nights

Great hotel, clean, good value and nice bar/restaurant. Gym was small but had the basics. Bed was really comfy. Only downside was some scuffs on the paintwork on the walls of the room but that was it! Perfect otherwise

10

Stuart

Sep 26, 2024

·

Stayed 3 nights

This is within easy reach of central London and within 5 minutes of Park Royal tube. The Piccadilly line is frequent and convenient to move anywhere in the Capital. The hotel is well kept and staff are especially friendly. On site parking is charged but that is normal anywhere in London these days.

10

Tracey

Aug 30, 2025

·

Stayed 1 night

Just one night here when attending a gig at wembley. Super quick check in. Comfortable room with fridge and tea/coffee. Breakfast was good with plenty of choice. Parking is for 24 hours rather than per day so that was good. Very satisfied with hotel

6

Lucia S

Oct 6, 2023

·

Stayed 10 nights

Elevators were not working for 4 days and having an one year old witg a stroller was an inconvenience

8

David

Oct 13, 2023

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Stayed 1 night

Great hotel, excellent & professional staff throughout, perfect location for Underground Station, very comprehensive breakfast, limited selection evening meal, but very tasty. Unfortunately there was an internet server problem that affected use of the TV in a number of rooms - every attempt made to resolve this immediately to no avail as engineers were not available until the next day.

8

Philip

Mar 19, 2024

·

Stayed 2 nights

Have stayed here on a number of occasions and it’s well placed for going into London from Park Royal tube station. I really like the hotel but the prices for drinks at the bar are in my opinion very excessive. To a point where I think I’ll start to look for alternative accommodation in future. £17 for a can of Guinness and a pint of Madri! On top of this you have to pay minimum 24 hour parking!

10

Nicholas

Dec 18, 2023

·

Stayed 2 nights

Really impressed with this hotel. Staff were super accommodating and let us choose a free bottle of wine from the bar since we were not bothered about having our room cleaned for the 2 days we were there. Hotel bar, lobby and entrance was just so nicely set up. Rooms were really modern, great lighting options and the TV even has a chromecast in it so you can steam netflix, youtube etc... from your phone to it. The bed was super super comfy and everything was super clean. Check out was 12pm which gave us plenty of lie in time. Perfect stay. 11/10

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Cleanliness

Most reviews praise clean, well-kept spaces and tidy rooms, though some reported odors (sewage or cannabis) and a few instances of poor cleaning. Occasional maintenance issues led to bathroom flooding.

Related guest reviews

10

Monique

Oct 9, 2025

·

Stayed 1 night

Clean and comfortable. Will stay there again soon

6

Alexander

Apr 4, 2023

·

Stayed 7 nights

Good and bad Good Clean, nice, good mattress, good sheets, good bathroom, good TV, good towels and robes, Good front desk, next to underground station one train and your in downtown, there is Tim Horton very close to hotel. Coffee machine, instant coffee. Bad No microwave Sewer smells Room is super hot One shower and the floor flooded, we lost the benny and baby pillow mist likely in the room during house keeping!

4

Aaliyah

Sep 8, 2023

·

Stayed 1 night

Rooms dirty

2

Aleksandra

Mar 22, 2025

·

Stayed 1 night

Once I got to the hotel there was a smell of weed on my floor, as soon as I got in the shower there was no shower gel or shampoo, I was rushing so I didn’t have the time to call for more. Very poor of the hotel

10

Sophia

Jun 25, 2025

·

Stayed 6 nights

Clean rooms, friendly staff

10

Catherine

Jul 20, 2025

·

Stayed 1 night

Parking available when we arrived. Breakfast was lovely. Staff were friendly and knowedgable when providing travel advice for getting out and about. Room was clean, quiet and comfortable.

6

Leida

Jan 21, 2023

·

Stayed 5 nights

Nice hotel except the bed sheets, towels, and shower were dirty. I used Lysol and disinfecting wipes to clean it myself. While it has transportation nearby, it’s far from central London. I requested an early check in and when I arrived, I was told to wait in the lobby and someone would come get me by 10am. I waited two hours until I finally asked if the room was ready.

10

Jenna

Jan 20, 2025

·

Stayed 1 night

Customer service was amazing and nothing was too much for the staff. Room was clean with everything you need.

10

M

Jul 10, 2025

·

Stayed 1 night

Lovely hotel, located really close to the Tube Station. Hotel is clean and tidy. Rooms are comfortable, clean and modern. Good amenities in the hotel. Staff friendly and professional.

10

Benny

Nov 10, 2023

·

Stayed 3 nights

Nice and big room, very clean.

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Rooms

Rooms are modern and comfortable with good beds, quiet aspects, and useful tech; some are spacious with pleasant views. Downsides include dim lighting, awkward sliding bathroom doors that reduce privacy and can leak, temperature or AC issues, and occasional highway noise.

Related guest reviews

8

anna

Nov 18, 2024

·

Stayed 3 nights

Nice and modern, simple streamlined hotel and room. All staff were fantastic. Room nicely setup. A standalone bright bathroom light would have been useful, the vacuum was required when I arrived, doors are very noisy when closing, bed was a bit squeaky and sliding shower door let a little too much water through.

10

Diana

Aug 18, 2023

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Stayed 5 nights

Excellent stay with clean rooms and great staff. Also a stones throw from Park Royal Station for the tube. The rooms facing the highway can be a bit noisy but overall not a huge bother.

10

Christopher

Oct 27, 2024

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Stayed 2 nights

Really nice modern, new, clean property with great location to Park Royal tube station. Room & bathroom really nice

10

Ruth

May 22, 2024

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Stayed 1 night

Hotel situated on western ave so really closed to the tube at Park RoyaI. I was kindly upgraded with a quiet leafy green view. Lovely Elemis toiletries, bath robe and slippers. Will definitely return if I need to be in this area.

10

Abbie

Jul 5, 2025

·

Stayed 1 night

Lovely stay with my daughter when visiting for concert, impressed with nice modern bedroom And technology with fresh clean touches

8

Natalie

Sep 30, 2025

·

Stayed 1 night

Had to wait until 3pm but the room was big, clean and had all the easentials we needed. Comfortable bed, no noise and slept well!

10

Allison

Aug 22, 2025

·

Stayed 2 nights

Very good service. Temperature control was confusing. Room was too warm at times.

10

M

Jul 10, 2025

·

Stayed 1 night

Lovely hotel, located really close to the Tube Station. Hotel is clean and tidy. Rooms are comfortable, clean and modern. Good amenities in the hotel. Staff friendly and professional.

10

Nicholas

Dec 18, 2023

·

Stayed 2 nights

Really impressed with this hotel. Staff were super accommodating and let us choose a free bottle of wine from the bar since we were not bothered about having our room cleaned for the 2 days we were there. Hotel bar, lobby and entrance was just so nicely set up. Rooms were really modern, great lighting options and the TV even has a chromecast in it so you can steam netflix, youtube etc... from your phone to it. The bed was super super comfy and everything was super clean. Check out was 12pm which gave us plenty of lie in time. Perfect stay. 11/10

4

Jessica

Dec 31, 2024

·

Stayed 6 nights

Pros: very close to Piccadilly line. Restaurant was good and restaurant staff was friendly. USB port available to charge devices. Cons: lighting in the room and especially the bathroom was dim. No privacy to the bathroom.

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Service

Service is a standout: staff are consistently friendly, helpful, and proactive, with quick check-ins, thoughtful upgrades, and excellent support in emergencies. A few guests experienced slow responses or check-in and booking glitches.

Related guest reviews

10

Alexander

Jul 3, 2023

·

Stayed 2 nights

The room was clean and modern. It had aircon which was a plus. The guys at the front desk were polite and courteous and always willing to help.

8

Adeel

Apr 3, 2023

·

Stayed 1 night

Have used this hotel many times in the past and never an issue, clean and modern. However during check in they couldnt process the fact that I had used a reward night to book the hotel and was asking me to pay full price. I showed them the evidence and then it was all fine until I had to check out and they tried charging me again at full rate and then they asked me to email the evidence to them.

10

Dhruvin

Jun 9, 2024

·

Stayed 1 night

Reception was hard to get hold of at times and had to request supplies multiple times. But the property itself was very nice. The hotel room had high end facilities and very clean.

10

Samantha

Nov 9, 2025

·

Stayed 2 nights

The staff are so amazing. Friendly, helpful and nothing is too much trouble .

10

Richard

Aug 28, 2025

·

Stayed 1 night

Nice hotel with friendly service

10

Marietta

Oct 14, 2024

·

Stayed 2 nights

I would rate this as the best property I have ever stayed at solely because I had a medical emergency after the Bruce Springsteen concert at Wembley & the staff at this hotel were absolutely incredible and amazing. The night manager repeatedly called NHS Ambulance services while also tending to me. I was have symptoms of a heart attack due to extreme dehydration and a reaction to a new medication so this was extremely intense. The desk clerk who was a younger girl in her 20s and the night manager ensured the ambulance came as soon as possible and I wasn’t discharged until the following afternoon so they kept my room for me as is & told me I could have access to my room for as long as I needed. Since I couldn’t get a flight that day, I extended my stay there and they gave me the lowest friends & family rate as well as a late check out the following day. The manager even had me get a discount on my meals. If they sent flowers to my room, I would not have been shocked. This is the best place to stay near Wembley Stadium period!!! Thank you all.

10

Tin-Yuen-Eric

Nov 21, 2025

·

Stayed 3 nights

Nina (front desk staff )is a good and competent employee; she has a kind attitude and is able to help guests solve all their problems.

10

Catherine

Jul 20, 2025

·

Stayed 1 night

Parking available when we arrived. Breakfast was lovely. Staff were friendly and knowedgable when providing travel advice for getting out and about. Room was clean, quiet and comfortable.

10

Tracey

Aug 30, 2025

·

Stayed 1 night

Just one night here when attending a gig at wembley. Super quick check in. Comfortable room with fridge and tea/coffee. Breakfast was good with plenty of choice. Parking is for 24 hours rather than per day so that was good. Very satisfied with hotel

10

Tony

Sep 15, 2025

·

Stayed 1 night

Great location and friendly staff. Haman on reception was amazing. Great for Wembley Stadium. Food and drink prices were very reasonable.

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Location

Very convenient for Park Royal Underground and trips to Wembley or central London; retail and dining options are nearby. Some found the A40 setting less appealing, weekend Tube closures inconvenient, and the hotel farther from central sights.

Related guest reviews

8

Neil

Aug 13, 2025

·

Stayed 2 nights

We had a 3 night stay . The staff were very good and helpful . The restaurant is nice and the bar lounge too. The hotel is in a good location for Wembley with an underground station(Park Royal) opposite via an underpass. 35 mins to reach wembley park and leaving Wembley once on the station it is not as busy as you are going awayvfrom the city centre. Are Aircon was not working properly but the staff provided fans which helped. Would stay agsin for a Wembley/ westfield visit.

6

Helen

Aug 4, 2025

·

Stayed 2 nights

This is a perfectly nice hotel in itself, however we had booked our stay because we were attending an event at Wembley and it wasn't quite as accessible as we had thought for getting too and from the venue without a taxi. It's close to Park Royal tube station (which was closed for two out of three days of our stay - so we walked past two other hotels to get to Hanger Lane tube which was on the central line which provided easier access to the city. Our room was clean and modern, but we didn't have any hand wash at the start of our stay, and every time we approached reception to request some there was a queue, so we used shower gel instead. Our room wasn't serviced during our stay as we had opted for their environmental package where by you get a reward of a bottle of wine (or other perks) in exchange for the reduced room services - which was a great swap! The carpark was adequate, but very busy, and around half of the spaces are allocated as disabled, although that didn't appear to stop many people from parking in them! We arrived early morning so managed to secure some of the few spaces that were available as the majority were checking out and leaving. All in all, it wasn't a bad stay, but I wouldn't return here next time we're visiting Wembley or the City.

8

Kevin

Aug 27, 2025

·

Stayed 1 night

Good location, very helpful and friendly staff. Airy open reception with lots of seating available.

10

Istiak

Aug 3, 2025

·

Stayed 1 night

Staff are very courteous and efficient. They put our 2 rooms next to each other without me having to ask. Rooms were excellent, bed and pillows were very comfortable. Rooms and bathrooms were very clean, and shower was very good. Close to tube station and other amenities. I fully recommend Park Plaza London Park Royal and will stay there again when I am in London.

10

Stuart

Sep 26, 2024

·

Stayed 3 nights

This is within easy reach of central London and within 5 minutes of Park Royal tube. The Piccadilly line is frequent and convenient to move anywhere in the Capital. The hotel is well kept and staff are especially friendly. On site parking is charged but that is normal anywhere in London these days.

8

Gemma Sajulga

May 29, 2023

·

Stayed 3 nights

Nice hotel with a nice buffet breakfast at an additional cost. Close to rail transport but far from the city. Expensive to take cab or rideshare. Close to Wembley Stadium a plus.

8

Jo

Jun 16, 2025

·

Stayed 1 night

This hotel was chosen due to its transport links to Crentral London. It was 30 mins on tube (Park Royal tube station is opposite the hotel - accessed via an under pass). Everywhere we wanted to visit was located along the Piccadilly Line and easily accessible. The staff were incredibly polite and welcoming throughout our stay. It is a very modern hotel with interesting lighting throughout, e.g, dark corridors with bright orange lighting to indicate each room number, digital lighting in the room. The room was modern and bright. Two complimentary bottles of water on arrival and everything we needed for an overnight stay. The bed was very comfortable. The only issue we had with the room was the bathroom. It was an interesting design with no main door. There was a sliding door which you move one way to use the toilet and the other way to use the shower. This left a large vanity area. Unfortunately the shower drainage could not cope after only one shower and the water overflowed into the main bedroom, leaving the bathroom under water! It’s unusual in a wet room to not have an additional drain outside of the shower cubicle area. I reported this to reception in the morning. The only way this stay could have been improved would have been to have breakfast as part of the rate.

8

Eddie

Feb 28, 2025

·

Stayed 1 night

This is a really nice hotel and the staff were really helpful and friendly. The hotel is very smart and well kept, the rooms are modern and comfortable. It's also very reasonably priced for a London hotel. It's a really, really short walk to the tube, and to a retail park with a wide variety of restaurants, so really convenient. I had a lovely meal with colleagues at the large Turkish restaurant in the retail park. I stayed here for work as I had to be in the area, and that's the only downside, being literally on the A40, which is busy. If you have to stay in this area, stay here!

10

Tony

Sep 15, 2025

·

Stayed 1 night

Great location and friendly staff. Haman on reception was amazing. Great for Wembley Stadium. Food and drink prices were very reasonable.

10

Sai

Jul 2, 2023

·

Stayed 1 night

Very convenient location, close to Park Royal tube station and main roads. Clean spacious quiet room with comfortable bed. Nice full english breakfast. Quick check in and check out.

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Dining

Breakfast is often rated good with decent variety, though some found it average. Evening options can be limited, bar prices can feel high, and late-night room service is unreliable.

Related guest reviews

10

Evalyn Sharen

Jul 29, 2023

·

Stayed 2 nights

Very good property. Just wouldn’t order room service.

10

Dani

Jul 4, 2023

·

Stayed 1 night

I love my stay here. The food was amazing and the staff was very friendly and helpful

10

Steven

Dec 23, 2022

·

Stayed 2 nights

Great hotel, clean and modern. Room was comfortable. Food was good but limited choice but this is not unusual for hotels at the moment. Breakfast was good. Parking is limited so need to get there early to get a space.

10

Sujata

Nov 25, 2024

·

Stayed 1 night

Lovely room. Clean. Breakfast not the best.

8

Grant Trina

Oct 16, 2025

·

Stayed 5 nights

The staff were helpful and friendly. Breakfast was acceptable with vegetarian option. Plenty of fresh fruit.

10

Tracey

Aug 30, 2025

·

Stayed 1 night

Just one night here when attending a gig at wembley. Super quick check in. Comfortable room with fridge and tea/coffee. Breakfast was good with plenty of choice. Parking is for 24 hours rather than per day so that was good. Very satisfied with hotel

10

Tony

Sep 15, 2025

·

Stayed 1 night

Great location and friendly staff. Haman on reception was amazing. Great for Wembley Stadium. Food and drink prices were very reasonable.

8

David

Oct 13, 2023

·

Stayed 1 night

Great hotel, excellent & professional staff throughout, perfect location for Underground Station, very comprehensive breakfast, limited selection evening meal, but very tasty. Unfortunately there was an internet server problem that affected use of the TV in a number of rooms - every attempt made to resolve this immediately to no avail as engineers were not available until the next day.

8

Philip

Mar 19, 2024

·

Stayed 2 nights

Have stayed here on a number of occasions and it’s well placed for going into London from Park Royal tube station. I really like the hotel but the prices for drinks at the bar are in my opinion very excessive. To a point where I think I’ll start to look for alternative accommodation in future. £17 for a can of Guinness and a pint of Madri! On top of this you have to pay minimum 24 hour parking!

10

Darren

Sep 2, 2024

·

Stayed 4 nights

The night time room service was rarely available and with limited restaurants in the area, we had to rely on UberEats.

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Month	Average price
January	$116
February	$115
March	$119
April	$140
May	$159
June	$221
July	$215
August	$220
September	$209
October	$149
November	$150
December	$150

Su	Mo	Tu	We	Th	Fr	Sa
				1 $132	2 $135	3 $191
4 $94	5 $129	6 $249	7 $246	8 $119	9 $128	10 $194
11 $95	12 $134	13 $194	14 $245	15 $118	16 $162	17 $205
18 $126	19 $157	20 $199	21 $201	22 $153	23 $217	24 $230
25 $144	26 $191	27 $198	28 $201	29 $153	30 $220	31 $173

Park Plaza London, Park Royal

Prices for Park Plaza London, Park Royal

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed

Studio, 2 Twin Beds

Superior Room, 1 King Bed

Superior Room, 2 Twin Beds

Guest reviews of Park Plaza London, Park Royal

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Park Plaza London, Park Royal

Considering this hotel for your London trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19
20 $106	21 $140	22 $260	23 $287	24 $132	25 $160	26 $277
27 $96	28 $130	29 $159	30 $298