Hotel B Cozumel
US$94
/ night
Avg. for September
Prices for Hotel B Cozumel
Select dates to see prices and availability
US$94
/ night
Avg. for September
Monthly average prices
Nightly prices at Hotel B Cozumel average US$94 in the cheapest month (September) and US$205 in the most expensive month (December), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$138 |
| February | US$140 |
| March | US$137 |
| April | US$122 |
| May | US$107 |
| June | US$105 |
| July | US$110 |
| August | US$113 |
| September | US$94 |
| October | US$100 |
| November | US$125 |
| December | US$205 |
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Sept · US$94
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Most expensive: December (~US$205)
Cheapest: September (~US$94)
About this property
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet acces...
Amenities
Relax at the full-service spa, where you can enjoy massages and facials. You can take advantage of recreational amenities such as an outdoor pool and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business amenities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free self parking is available onsite.
Dining
Enjoy Asian cuisine at Xulha, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the poolside bar. A complimentary local cuisine breakfast is served daily from 7 AM to 11 AM.
Rooms
Make yourself at home in one of the 46 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and a turndown service, as well as phones with free local calls.
Location
With a stay at Hotel B Cozumel in Cozumel, you'll be 17.8 mi (28.6 km) from El Cedral and 20.8 mi (33.5 km) from Punta Sur Ecological Park. This beach hotel is 17.8 mi (28.6 km) from Xcaret Eco Theme Park and 22.2 mi (35.8 km) from Playa del Carmen Main Beach.
What's nearby
Playa San Juan(1.5 Miles)
Villa Maya(1.6 Miles)
Maya Heritage Monument(2.3 Miles)
Los Cinco Soles(2.5 Miles)
Cozumel Museum(2.6 Miles)
Malecon San Miguel(2.7 Miles)
Benito Juarez Park(2.8 Miles)
Cozumel Maritime Terminal(2.8 Miles)
Cozumel Fiscal Pier Ferry Terminal(2.8 Miles)
Central Plaza(3 Miles)
San Miguel Church(3 Miles)
Rafael E Melgar Statue(3.1 Miles)
Museo de la Isla de Cozumel(3.1 Miles)
Punta Langosta Cruise Terminal(3.2 Miles)
Palacio Municipal(3.5 Miles)
The nearest major airport is Cozumel Intl. Airport (CZM)(3.5 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Tour desk
Location
Carretera a Playas San Juan Km 2.5, Zona Hotelera Norte, San Miguel, Quintana Roo, Mexico
Playa San Juan (1.5 Miles)
Villa Maya (1.6 Miles)
Maya Heritage Monument (2.3 Miles)
Los Cinco Soles (2.5 Miles)
Cozumel Museum (2.6 Miles)
Malecon San Miguel (2.7 Miles)
Room options
10
Ocean View 2 Double Beds
Room details
2 Large Double Beds
Sleeps 3
357 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
8
Deluxe Room, 1 King Bed, Sea View
Room details
1 Extra-Large Double Bed
Sleeps 2
357 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Jungle View, 1 Double Bed
Room details
1 Large Double Bed
Sleeps 3
312 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Jungle View 2 Double Beds
Room details
2 Double Beds
Sleeps 3
312 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
1
Junior Suite, 1 King Bed, Sea View
Room details
1 Extra-Large Double Bed
Sleeps 2
474 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Hotel B Cozumel
8.5
Very good
Based on 1,002 verified reviews
Who stays here?
Business
2%
Couple
59%
Family
15%
Group
16%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Hotel B Cozumel, guests consistently praise the oceanfront setting with stunning views, easy snorkeling access, and relaxing pool areas, while feedback about rooms, dining, and service varies from very good to in need of improvement.
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What guests think
At Hotel B Cozumel, guests consistently praise the oceanfront setting with stunning views, easy snorkeling access, and relaxing pool areas, while feedback about rooms, dining, and service varies from very good to in need of improvement.
The outdoor spaces, multiple pools, and ocean ladders are a highlight, though the hot tub and dock are sometimes not working or comfortably heated. Rooms on the older side feel basic or worn, with small or dim layouts, limited outlets, hard pillows, and periodic maintenance issues, while the newer B Unique wing is more modern. Food is often tasty, but breakfast variety, portion sizes, temperature, and wait times are inconsistent; staff are usually friendly and helpful, though check‑in and problem resolution can be slow. Expect beautiful seaside lounging and snorkeling, with trade‑offs in room polish and dining consistency.
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AI-generated summary based on recent guest reviews
Facilities
Outdoor amenities stand out: oceanfront decks with direct snorkeling access, multiple pools and a seaside hot tub, plus a spa, yoga, and a small sandy sunning zone. Recurring issues include a not-hot hot tub, occasional dock closures/damage, event noise, and some maintenance or safety quirks.
Related guest reviews
10
ANA P TAPIA
26 May 2024
·
Stayed 2 nights
I love this hotel, it’s perfect for a weekend of nature, yoga, good food and great service. Snorkeling, sup, beautiful view and you are right at the ocean, just perfect.
I love this hotel, it’s perfect for a weekend of nature, yoga, good food and great service. Snorkeling, sup, beautiful view and you are right at the ocean, just perfect.
10
Liz
15 Mar 2024
·
Stayed 3 nights
This property is really pretty, there's two pools (one is adults only), a hot tub, and you can go snorkeling right off of the hotel. It's a little confusing there's actually two hotels here there's hotel b Cozumel and hotel b unique which is listed on this page and has its own listing as well. We stayed at hotel b unique which is the newer adults only side. The rooms were big and beautiful, with balconys overlooking the ocean. Breakfast was included and one of the best hotel breakfasts I've ever had. The staff was amazing everyone we talked to was super helpful and asking if there was anything you needed. There a little shop (not run by the hotel) on property that rents snorkeling gear if you need it. They are only open 9-4 so make sure you plan accordingly if you need it.
This property is really pretty, there's two pools (one is adults only), a hot tub, and you can go snorkeling right off of the hotel. It's a little confusing there's actually two hotels here there's hotel b Cozumel and hotel b unique which is listed on this page and has its own listing as well. We stayed at hotel b unique which is the newer adults only side. The rooms were big and beautiful, with balconys overlooking the ocean. Breakfast was included and one of the best hotel breakfasts I've ever had. The staff was amazing everyone we talked to was super helpful and asking if there was anything you needed. There a little shop (not run by the hotel) on property that rents snorkeling gear if you need it. They are only open 9-4 so make sure you plan accordingly if you need it.
10
Jude
11 Jan 2025
·
Stayed 1 night
The reef by the hotel was great for snorkeling and the facilities by the reef (pools and jacuzzi) were outstanding. There breakfast and lunch were nice by the pool. The room was good with a nice balcony, but mainly enjoyed the pool area and reef.
The reef by the hotel was great for snorkeling and the facilities by the reef (pools and jacuzzi) were outstanding. There breakfast and lunch were nice by the pool. The room was good with a nice balcony, but mainly enjoyed the pool area and reef.
8
Kristin
29 Mar 2025
·
Stayed 3 nights
The grounds are absolutely stunning. One gorgeous pool and one really nice pool. There was also a hot tub but the water was not hot! Or even warm! There is a dock to jump off into the water and a "floating dock" to swim to. There is one ladder to climb back up to the property. There is no sandy beach at this property. The room itself (standard room with ocean view) was small but adequate. The bathroom area was small with no room to really unpack toiletries for more than one person. (I'm a female person who uses skincare products and wears contact lenses) There could have easily been a shelf or cabinet under the sink to put things away so tiny countertop was not so cluttered. The room was a bit worn and could use a little TLC but nothing terrible. The salty air, wind, humidity, and proximity to water is hard on materials.
The grounds are absolutely stunning. One gorgeous pool and one really nice pool. There was also a hot tub but the water was not hot! Or even warm! There is a dock to jump off into the water and a "floating dock" to swim to. There is one ladder to climb back up to the property. There is no sandy beach at this property. The room itself (standard room with ocean view) was small but adequate. The bathroom area was small with no room to really unpack toiletries for more than one person. (I'm a female person who uses skincare products and wears contact lenses) There could have easily been a shelf or cabinet under the sink to put things away so tiny countertop was not so cluttered. The room was a bit worn and could use a little TLC but nothing terrible. The salty air, wind, humidity, and proximity to water is hard on materials.
10
Amelia
1 Mar 2022
·
Stayed 3 nights
The outdoor features of this hotel are stunning. The pools are amazing as is the access to the ocean. The food at the restaurant was lovely, as were the cocktails. The rooms are spacious, but definitely leave a bit to be desired. The beds were pretty rock hard, and the bathroom was cramped. Could definitely use some updating--which is what I would expect has happened with their sister hotel Hotel B Unique. All that being said, the staff was lovely, attentive, and helpful. I really enjoyed their hospitality. So if you're looking for a hotel that is a great location with outdoor amenities, but don't need a cushy room, definitely give Hotel B a shot!
The outdoor features of this hotel are stunning. The pools are amazing as is the access to the ocean. The food at the restaurant was lovely, as were the cocktails. The rooms are spacious, but definitely leave a bit to be desired. The beds were pretty rock hard, and the bathroom was cramped. Could definitely use some updating--which is what I would expect has happened with their sister hotel Hotel B Unique. All that being said, the staff was lovely, attentive, and helpful. I really enjoyed their hospitality. So if you're looking for a hotel that is a great location with outdoor amenities, but don't need a cushy room, definitely give Hotel B a shot!
10
Jill
18 Mar 2024
·
Stayed 5 nights
Beautiful access to a snorkeling cove and then the ocean beyond. Jump right from the rocks at the hotel into the ocean and climb up the ladder. Hot tub right at the edge overlooking the ocean. Amazing views from pools, restaurants and room.
Beautiful access to a snorkeling cove and then the ocean beyond. Jump right from the rocks at the hotel into the ocean and climb up the ladder. Hot tub right at the edge overlooking the ocean. Amazing views from pools, restaurants and room.
8
Cristina
17 Apr 2025
·
Stayed 4 nights
We loved this boutique hotel! The property is beautiful, and you just basically step to the ocean. Loved the ocean platform, pools, jacuzzi, and so cool that anywhere you are, you have stunning ocean view! Food in both restaurants were delicious gourmet. All staff at the restaurants were amazingly nice. We stayed at the Hotel B side that is older and needs some room improvement. Hotel Unique side looks nicer but it’s for adults only. My only complaint is the front desk service, and couple things at the room that they took forever to fix.
We loved this boutique hotel! The property is beautiful, and you just basically step to the ocean. Loved the ocean platform, pools, jacuzzi, and so cool that anywhere you are, you have stunning ocean view! Food in both restaurants were delicious gourmet. All staff at the restaurants were amazingly nice. We stayed at the Hotel B side that is older and needs some room improvement. Hotel Unique side looks nicer but it’s for adults only. My only complaint is the front desk service, and couple things at the room that they took forever to fix.
6
James
18 Jul 2024
·
Stayed 5 nights
Lots of missed opportunities at this hotel. The doc needs to be fixed missing a huge opportunity. Could not be used. A big chunk was floating in the “beach area. ”Move the red chair great place for 1 person. But if you are trying to get down the stairs it’s awkward. This is where you could get into the ocean for snorkeling. The “beach” area is a joke. It was so super rocky, really small area. You are better off using the stairs but hard to access if others are there as stated above. Hot tub did not work. We told several staff members and they did not seem to be concerned. Snorkeling gear should have been included in your stay. TV in the room never worked. Again told staff but stated that it would get fixed soon. You need to bring a power strip with you. There is only one place to plug in your phones, watches etc….Close to the street and really loud due to the traffic. Sliding glass door in our room did not lock. They seemed to not care about the property and how it looked until it got closer to the weekend. Then that is when staff was fixing up all of the areas. We visited Monday-Saturday. Lastly, we had paid for the breakfast while we were there. Well as we were told to scan the menu there was several options. But went to order to find out you only have two options. Pancakes or omelet. Wish that was clear from the beginning.
Lots of missed opportunities at this hotel. The doc needs to be fixed missing a huge opportunity. Could not be used. A big chunk was floating in the “beach area. ”Move the red chair great place for 1 person. But if you are trying to get down the stairs it’s awkward. This is where you could get into the ocean for snorkeling. The “beach” area is a joke. It was so super rocky, really small area. You are better off using the stairs but hard to access if others are there as stated above. Hot tub did not work. We told several staff members and they did not seem to be concerned. Snorkeling gear should have been included in your stay. TV in the room never worked. Again told staff but stated that it would get fixed soon. You need to bring a power strip with you. There is only one place to plug in your phones, watches etc….Close to the street and really loud due to the traffic. Sliding glass door in our room did not lock. They seemed to not care about the property and how it looked until it got closer to the weekend. Then that is when staff was fixing up all of the areas. We visited Monday-Saturday. Lastly, we had paid for the breakfast while we were there. Well as we were told to scan the menu there was several options. But went to order to find out you only have two options. Pancakes or omelet. Wish that was clear from the beginning.
8
Sue
5 Feb 2026
·
Stayed 1 night
The staff were very friendly and welcoming, everyone greeted us wherever we were. The outside areas are wonderful, the restaurants are beautiful and the food is good. I love the rocky cliffs, tiny lagoon and the decks with stairs to access the sea. There are comfortable chairs and loungers and the pools are very nice. We chose an ocean view room and it was lovely to have the sliding glass door open at night and listen to the waves. The beds are decently comfortable. There was also a bar fridge in the room which was a bonus since it wasn’t listed in the description. The room is a bit tired and after waiting for an hour for it to be ready, we discovered that the deadbolt didn’t work so we just used the little chain to secure it. We were only there for a night so asked maintenance who showed up to wait until we left as we had no plans to leave the property. There was no hot water the next morning at 9am and it’s worth noting that there are no extra plugs, at least none I found, at the nightstand. There was a plug in the bathroom and one for the fridge and coffeemaker so we juggled charging things. Not the end of the world of course, we should be reading a book. Despite a few snags I’d come again because the outside space is really wonderful and I’d like to try B Unique, it is more upscale but there was no room a available for three.
The staff were very friendly and welcoming, everyone greeted us wherever we were. The outside areas are wonderful, the restaurants are beautiful and the food is good. I love the rocky cliffs, tiny lagoon and the decks with stairs to access the sea. There are comfortable chairs and loungers and the pools are very nice. We chose an ocean view room and it was lovely to have the sliding glass door open at night and listen to the waves. The beds are decently comfortable. There was also a bar fridge in the room which was a bonus since it wasn’t listed in the description. The room is a bit tired and after waiting for an hour for it to be ready, we discovered that the deadbolt didn’t work so we just used the little chain to secure it. We were only there for a night so asked maintenance who showed up to wait until we left as we had no plans to leave the property. There was no hot water the next morning at 9am and it’s worth noting that there are no extra plugs, at least none I found, at the nightstand. There was a plug in the bathroom and one for the fridge and coffeemaker so we juggled charging things. Not the end of the world of course, we should be reading a book. Despite a few snags I’d come again because the outside space is really wonderful and I’d like to try B Unique, it is more upscale but there was no room a available for three.
10
Cary
12 Jan 2026
·
Stayed 8 nights
Great property. Views and access to Snorkeling and scuba diving was outstanding. Before pools and views. Marco was excellent as a Bell Captain helping us with restaurant and other recommendations and was very friendly. We will come back. Great experience!
Great property. Views and access to Snorkeling and scuba diving was outstanding. Before pools and views. Marco was excellent as a Bell Captain helping us with restaurant and other recommendations and was very friendly. We will come back. Great experience!
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests find rooms and public areas clean or spotless, but others report musty odors, mold, dirty rooms or towels, and trays left in hallways. Overall cleanliness and upkeep feel inconsistent.
Related guest reviews
10
Alejandra
18 Aug 2025
·
Stayed 1 night
Grata experiencia, camas confortables, limpieza y platillos excepcionales en presentación y sabor.
Grata experiencia, camas confortables, limpieza y platillos excepcionales en presentación y sabor.
10
Mary Beth
12 Apr 2025
·
Stayed 10 nights
Beautiful property, clean, and well kept. Pool was lovely and the 2 restaurants were wonderful. Staff were friendly and helpful.
Beautiful property, clean, and well kept. Pool was lovely and the 2 restaurants were wonderful. Staff were friendly and helpful.
10
Mark
8 Apr 2025
·
Stayed 6 nights
Hotel B is a great place for me to relax. The staff is always friendly and welcoming, the location is close to downtown but far enough away that the area is very quiet. Price was very reasonable, room was spacious, and the restaurant, bar, and scuba shop were all very accommodating. My air conditioner was a bit noisy but not bad enough that it really bothered my sleep so I had no real issues during my stay.
Hotel B is a great place for me to relax. The staff is always friendly and welcoming, the location is close to downtown but far enough away that the area is very quiet. Price was very reasonable, room was spacious, and the restaurant, bar, and scuba shop were all very accommodating. My air conditioner was a bit noisy but not bad enough that it really bothered my sleep so I had no real issues during my stay.
6
celeste
25 Feb 2024
·
Stayed 3 nights
Our second visit to Hotel B after 12 years. We were saddened to see there have been no updates to the rooms since then. The rooms and balconies are in desperate need of repairs/ maintenance. Our sink was filled with black mold, the room smelled very musty. The A/C worked very well and hot water was good. The restaurant is next door at Hotel B Unique. The food is outstanding! I returned to this hotel to the best snorkeling I’d ever experienced. I did not get to snorkel this time as the “Dive” shop was rarely open so I could get a snorkel and fins. This was the biggest disappointment of all. Hotel B is a very mixed bag, not very friendly employees, old rooms, yet gorgeous water and great food.
Our second visit to Hotel B after 12 years. We were saddened to see there have been no updates to the rooms since then. The rooms and balconies are in desperate need of repairs/ maintenance. Our sink was filled with black mold, the room smelled very musty. The A/C worked very well and hot water was good. The restaurant is next door at Hotel B Unique. The food is outstanding! I returned to this hotel to the best snorkeling I’d ever experienced. I did not get to snorkel this time as the “Dive” shop was rarely open so I could get a snorkel and fins. This was the biggest disappointment of all. Hotel B is a very mixed bag, not very friendly employees, old rooms, yet gorgeous water and great food.
2
Daniela
19 Mar 2025
·
Stayed 1 night
El hotel no es ni cercano a los que aparece en las fotos, cuidado. En primer lugar es un lugar descuidado como pocos, se nota que desde que lo inauguraron no le han dado mantenimiento a nada, las toallas y sabanas de las habitaciones no sirven ni para donarlas, la regadera de mi cuarto gotea sin parar, hay pintura descarapelada, mosaicos del piso rotos por todos lados, la limpieza deja mucho que desear tanto en el cuarto como en los pasillos, dejan servicios de room service terminados tirados en los pasillos por mas de 24 horas, y se atreven a cobrar tarifas de hotel de lujo cuando apenas llegan a hostal con baño privado. De verdad fue una experiencia muy desagradable en todos sentidos. Si están dispuestos a pagar esas tarifas es mucho mejor opción el Westin que esta a 30 metros de distancia, en donde todos los detalles están perfectamente cuidados, se nota el mantenimiento y aparte si tienen playa. Adicional a todo eso, solo se dedican a engañar a la gente como a dos personas que estaban haciendo check in junto a nosotros argumentando que les vendieron una habitación con jungle view y la realidad es que la unica vista es a una calle bastante fea. Yo tenia derecho a un upgrade de habitación gratiuto pero nuevamente engañando, me quisieron cobrar argumentando que el Hotel B y el Hotel Unique son hoteles distintos pero es es solo cuando les conviene porque la propiedad completa la comercializan como Hotel B Unique y todo funciona como un solo hotel. En fin, ahorrense el disgus
El hotel no es ni cercano a los que aparece en las fotos, cuidado. En primer lugar es un lugar descuidado como pocos, se nota que desde que lo inauguraron no le han dado mantenimiento a nada, las toallas y sabanas de las habitaciones no sirven ni para donarlas, la regadera de mi cuarto gotea sin parar, hay pintura descarapelada, mosaicos del piso rotos por todos lados, la limpieza deja mucho que desear tanto en el cuarto como en los pasillos, dejan servicios de room service terminados tirados en los pasillos por mas de 24 horas, y se atreven a cobrar tarifas de hotel de lujo cuando apenas llegan a hostal con baño privado. De verdad fue una experiencia muy desagradable en todos sentidos. Si están dispuestos a pagar esas tarifas es mucho mejor opción el Westin que esta a 30 metros de distancia, en donde todos los detalles están perfectamente cuidados, se nota el mantenimiento y aparte si tienen playa. Adicional a todo eso, solo se dedican a engañar a la gente como a dos personas que estaban haciendo check in junto a nosotros argumentando que les vendieron una habitación con jungle view y la realidad es que la unica vista es a una calle bastante fea. Yo tenia derecho a un upgrade de habitación gratiuto pero nuevamente engañando, me quisieron cobrar argumentando que el Hotel B y el Hotel Unique son hoteles distintos pero es es solo cuando les conviene porque la propiedad completa la comercializan como Hotel B Unique y todo funciona como un solo hotel. En fin, ahorrense el disgus
10
Aurora
14 Jun 2023
·
Stayed 2 nights
Excellent location, food, staff, spa, views, super clean and comfortable
Excellent location, food, staff, spa, views, super clean and comfortable
6
Estefanía
21 Jan 2024
·
Stayed 4 nights
Nos gustó el concepto ecofriendly del hotel pero nos decepcionó mucho la limpieza principalmente de nuestro habitación. En cuestión de alimentos, las opciones eran limitadas y las porciones eran pequeñas, adicionalmente el sabor no era el mejor.
Nos gustó el concepto ecofriendly del hotel pero nos decepcionó mucho la limpieza principalmente de nuestro habitación. En cuestión de alimentos, las opciones eran limitadas y las porciones eran pequeñas, adicionalmente el sabor no era el mejor.
10
Linda
27 Feb 2023
·
Stayed 7 nights
Hotel B is very comfortable, relaxing and safe feeling. The staff is so attentive. It’s very clean. It’s my favorite place to stay. I’ve been here five times and always enjoyed myself
Hotel B is very comfortable, relaxing and safe feeling. The staff is so attentive. It’s very clean. It’s my favorite place to stay. I’ve been here five times and always enjoyed myself
10
Greg
28 Oct 2025
·
Stayed 2 nights
Room was spotless staff was great swimming pool was amazing really enjoyed our stay would definitely stay again
Room was spotless staff was great swimming pool was amazing really enjoyed our stay would definitely stay again
10
JASON
5 Jan 2025
·
Stayed 8 nights
The entire staff were amazing. The location is great and you can snorkel right from the property. The rooms were well kept and clean. Very tranquil. Highly recommend.
The entire staff were amazing. The location is great and you can snorkel right from the property. The rooms were well kept and clean. Very tranquil. Highly recommend.
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AI-generated summary based on recent guest reviews
Rooms
Rooms on the older side are basic to dated, sometimes small or dim, with limited outlets, hard pillows/mattresses, noisy AC, and periodic maintenance problems; the newer B Unique wing offers more modern ocean-view rooms.
Related guest reviews
6
Julio
24 Jan 2025
·
Stayed 4 nights
The outdoor amenities at Hotel B are the standout feature, with a nicely renovated pool and a relaxing ocean-side hot tub that offer beautiful views. Unfortunately, the rooms fall short of expectations. The mattresses and pillows are uncomfortably stiff, making it hard to get a good night's sleep. There's only one power outlet available for charging electronics, and it's inconveniently located. If you're hoping to unwind with some TV, don't bother--the screen is around 20 inches, and the channel selection is very limited. Overall, while the outdoor area is impressive, the rooms could use significant improvement to match the experience.
The outdoor amenities at Hotel B are the standout feature, with a nicely renovated pool and a relaxing ocean-side hot tub that offer beautiful views. Unfortunately, the rooms fall short of expectations. The mattresses and pillows are uncomfortably stiff, making it hard to get a good night's sleep. There's only one power outlet available for charging electronics, and it's inconveniently located. If you're hoping to unwind with some TV, don't bother--the screen is around 20 inches, and the channel selection is very limited. Overall, while the outdoor area is impressive, the rooms could use significant improvement to match the experience.
8
Brenda
29 Mar 2025
·
Stayed 3 nights
They did not have the room we booked so the put us in another inferior room and gave us a free massage in compensation. When I looked later I saw that this was still not enough to make up the difference in rates. Then at around ten pm a group of their security personal invaded the room next door. They were incredibly loud and it was actually a very frightening experience. The lock to our door fell off. It took over half an hour for management to get them to be quiet and fix the lock. The last thing we needed after a long day of travel. The night manager said she would make it up to us, but they didn’t do anything. After that experience e we did move to a new room, the level we had paid for, the next day and enjoyed the rest of our stay. The day desk manager, I can’t remember her name, was very kind and helpful. The resort was beautiful and we very much enjoyed watching the sunsets from the pool.
They did not have the room we booked so the put us in another inferior room and gave us a free massage in compensation. When I looked later I saw that this was still not enough to make up the difference in rates. Then at around ten pm a group of their security personal invaded the room next door. They were incredibly loud and it was actually a very frightening experience. The lock to our door fell off. It took over half an hour for management to get them to be quiet and fix the lock. The last thing we needed after a long day of travel. The night manager said she would make it up to us, but they didn’t do anything. After that experience e we did move to a new room, the level we had paid for, the next day and enjoyed the rest of our stay. The day desk manager, I can’t remember her name, was very kind and helpful. The resort was beautiful and we very much enjoyed watching the sunsets from the pool.
6
Sawyer
19 Oct 2025
·
Stayed 1 night
Rooms are dimly lit and only have 2 outlets, 1 in the bathroom and 1 above the small, tepid mini bar fridge. Very simple room with a decent shower. There is no info in the room to assist the guest with basic questions; when we tried to call the front desk by dialing 0 on the unlabeled phone, no one answered. The macrame chairs are pretty & sturdy, but the bar across the back kills your back. A number of guests waited in the open air lobby with us for several hours as none of the availabe rooms were ready before 3. The staff was nice enough, but we are unlikely to stay again.
Rooms are dimly lit and only have 2 outlets, 1 in the bathroom and 1 above the small, tepid mini bar fridge. Very simple room with a decent shower. There is no info in the room to assist the guest with basic questions; when we tried to call the front desk by dialing 0 on the unlabeled phone, no one answered. The macrame chairs are pretty & sturdy, but the bar across the back kills your back. A number of guests waited in the open air lobby with us for several hours as none of the availabe rooms were ready before 3. The staff was nice enough, but we are unlikely to stay again.
6
Meguru
2 Jan 2026
·
Stayed 4 nights
The room was very small.
The room was very small.
8
Kristin
29 Mar 2025
·
Stayed 3 nights
The grounds are absolutely stunning. One gorgeous pool and one really nice pool. There was also a hot tub but the water was not hot! Or even warm! There is a dock to jump off into the water and a "floating dock" to swim to. There is one ladder to climb back up to the property. There is no sandy beach at this property. The room itself (standard room with ocean view) was small but adequate. The bathroom area was small with no room to really unpack toiletries for more than one person. (I'm a female person who uses skincare products and wears contact lenses) There could have easily been a shelf or cabinet under the sink to put things away so tiny countertop was not so cluttered. The room was a bit worn and could use a little TLC but nothing terrible. The salty air, wind, humidity, and proximity to water is hard on materials.
The grounds are absolutely stunning. One gorgeous pool and one really nice pool. There was also a hot tub but the water was not hot! Or even warm! There is a dock to jump off into the water and a "floating dock" to swim to. There is one ladder to climb back up to the property. There is no sandy beach at this property. The room itself (standard room with ocean view) was small but adequate. The bathroom area was small with no room to really unpack toiletries for more than one person. (I'm a female person who uses skincare products and wears contact lenses) There could have easily been a shelf or cabinet under the sink to put things away so tiny countertop was not so cluttered. The room was a bit worn and could use a little TLC but nothing terrible. The salty air, wind, humidity, and proximity to water is hard on materials.
8
Emily
29 May 2023
·
Stayed 3 nights
The room we got for the price on here was a horrible room. It should not even be available as a room. It smelled like mildew, the water didn’t work, and it is probably for staff when they are stuck at work. We were offered an upgrade if we wanted to pay extra, which we ended up doing after the fact, because it was that bad.
The room we got for the price on here was a horrible room. It should not even be available as a room. It smelled like mildew, the water didn’t work, and it is probably for staff when they are stuck at work. We were offered an upgrade if we wanted to pay extra, which we ended up doing after the fact, because it was that bad.
10
Amelia
1 Mar 2022
·
Stayed 3 nights
The outdoor features of this hotel are stunning. The pools are amazing as is the access to the ocean. The food at the restaurant was lovely, as were the cocktails. The rooms are spacious, but definitely leave a bit to be desired. The beds were pretty rock hard, and the bathroom was cramped. Could definitely use some updating--which is what I would expect has happened with their sister hotel Hotel B Unique. All that being said, the staff was lovely, attentive, and helpful. I really enjoyed their hospitality. So if you're looking for a hotel that is a great location with outdoor amenities, but don't need a cushy room, definitely give Hotel B a shot!
The outdoor features of this hotel are stunning. The pools are amazing as is the access to the ocean. The food at the restaurant was lovely, as were the cocktails. The rooms are spacious, but definitely leave a bit to be desired. The beds were pretty rock hard, and the bathroom was cramped. Could definitely use some updating--which is what I would expect has happened with their sister hotel Hotel B Unique. All that being said, the staff was lovely, attentive, and helpful. I really enjoyed their hospitality. So if you're looking for a hotel that is a great location with outdoor amenities, but don't need a cushy room, definitely give Hotel B a shot!
6
Craig
1 Aug 2025
·
Stayed 4 nights
Good location and friendly staff, but the hotel needs work…AC units are loud and there is a sewage odor that emanated from the sinks and bathroom.
Good location and friendly staff, but the hotel needs work…AC units are loud and there is a sewage odor that emanated from the sinks and bathroom.
8
Sue
5 Feb 2026
·
Stayed 1 night
The staff were very friendly and welcoming, everyone greeted us wherever we were. The outside areas are wonderful, the restaurants are beautiful and the food is good. I love the rocky cliffs, tiny lagoon and the decks with stairs to access the sea. There are comfortable chairs and loungers and the pools are very nice. We chose an ocean view room and it was lovely to have the sliding glass door open at night and listen to the waves. The beds are decently comfortable. There was also a bar fridge in the room which was a bonus since it wasn’t listed in the description. The room is a bit tired and after waiting for an hour for it to be ready, we discovered that the deadbolt didn’t work so we just used the little chain to secure it. We were only there for a night so asked maintenance who showed up to wait until we left as we had no plans to leave the property. There was no hot water the next morning at 9am and it’s worth noting that there are no extra plugs, at least none I found, at the nightstand. There was a plug in the bathroom and one for the fridge and coffeemaker so we juggled charging things. Not the end of the world of course, we should be reading a book. Despite a few snags I’d come again because the outside space is really wonderful and I’d like to try B Unique, it is more upscale but there was no room a available for three.
The staff were very friendly and welcoming, everyone greeted us wherever we were. The outside areas are wonderful, the restaurants are beautiful and the food is good. I love the rocky cliffs, tiny lagoon and the decks with stairs to access the sea. There are comfortable chairs and loungers and the pools are very nice. We chose an ocean view room and it was lovely to have the sliding glass door open at night and listen to the waves. The beds are decently comfortable. There was also a bar fridge in the room which was a bonus since it wasn’t listed in the description. The room is a bit tired and after waiting for an hour for it to be ready, we discovered that the deadbolt didn’t work so we just used the little chain to secure it. We were only there for a night so asked maintenance who showed up to wait until we left as we had no plans to leave the property. There was no hot water the next morning at 9am and it’s worth noting that there are no extra plugs, at least none I found, at the nightstand. There was a plug in the bathroom and one for the fridge and coffeemaker so we juggled charging things. Not the end of the world of course, we should be reading a book. Despite a few snags I’d come again because the outside space is really wonderful and I’d like to try B Unique, it is more upscale but there was no room a available for three.
10
Erika Maree
16 Aug 2024
·
Stayed 4 nights
My husband and I stayed at Hotel B for our first time in Cozumel. Specifically, we stayed at Hotel B Unique which is the adult only side of the hotel. We absolutely loved our room that faced the gorgeous green blue ocean. The staff was friendly and super helpful (specifically Marco) with recommendations such as restaurants and beach clubs for us to visit during our visit. Their facilities offered a great atmosphere for us to enjoy and the food at their in hotel restaurant was also very good. Grateful for our stay at Hotel B!
My husband and I stayed at Hotel B for our first time in Cozumel. Specifically, we stayed at Hotel B Unique which is the adult only side of the hotel. We absolutely loved our room that faced the gorgeous green blue ocean. The staff was friendly and super helpful (specifically Marco) with recommendations such as restaurants and beach clubs for us to visit during our visit. Their facilities offered a great atmosphere for us to enjoy and the food at their in hotel restaurant was also very good. Grateful for our stay at Hotel B!
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AI-generated summary based on recent guest reviews
Service
Staff are widely described as friendly, attentive, and helpful, with standout support from bell and concierge staff. Some guests, however, experienced slow or confusing check-in, inconsistent restaurant service, or limited follow-up on issues.
Related guest reviews
10
Charles
5 Jan 2025
·
Stayed 1 night
Very friendly and helpful front desk
Very friendly and helpful front desk
10
erich
16 Jan 2025
·
Stayed 2 nights
Was greeted with a energy juice,and being early was allowed to use the facilities.the staff was warm and welcoming.the grounds are amazing.we would love to go back.
Was greeted with a energy juice,and being early was allowed to use the facilities.the staff was warm and welcoming.the grounds are amazing.we would love to go back.
2
Heather-Rose
25 Nov 2024
·
Stayed 1 night
The checkin was very unpleasant and the staff not helpful or informative
The checkin was very unpleasant and the staff not helpful or informative
10
LAURETTA
21 Jul 2025
·
Stayed 1 night
Marco is one of the best employees always ready to help whether it’s with an excursion or a van to the airport. Top notch service!
Marco is one of the best employees always ready to help whether it’s with an excursion or a van to the airport. Top notch service!
10
RAUL
19 Aug 2023
·
Stayed 7 nights
La pasamos genial. El hotel tiene todo lo necesario pero el servicio es excelente. Todo el personal atento, amable, siempre sonriente. Se volvió mi hotel favorito en Cozumel
La pasamos genial. El hotel tiene todo lo necesario pero el servicio es excelente. Todo el personal atento, amable, siempre sonriente. Se volvió mi hotel favorito en Cozumel
10
Julie
2 Nov 2023
·
Stayed 5 nights
Last minute stay. The service and staff were amazing. The food delicious. Beautiful ocean view. It was delightful.
Last minute stay. The service and staff were amazing. The food delicious. Beautiful ocean view. It was delightful.
8
Sergio
22 Jul 2025
·
Stayed 2 nights
A estrutura do hotel é muito boa. As piscinas são fantásticas. Quartos de frente para o mar. a vista é linda! No entanto, o chuveiro era fraco e com água sempre quente demais. O frigobar não gelava. Alem disso, o atendimento da recepção deixou muito a desejar. Funcionários nada simpáticos, não explicaram nada sobre o hotel, demora no check-in e check-out. Perguntamos a um senhor na recepção sobre passeios de barco e ele, até simpático, nos indicou o pior passeio de barco das nossas vidas. O piloto guiava em alta velocidade e quase bateu em outro barco por duas vezes. Em uma dessas vezes, minha esposa foi atirada no chão por conta da parada super brusca. Foi bem sério. Tirando esses percalços, que podem ser revistos e ajustados pela gerência, a área externa do hotel é fantástica e muito confortável. A equipe de praia é muito atenciosa e prestativa e eu até penso em voltar no futuro
A estrutura do hotel é muito boa. As piscinas são fantásticas. Quartos de frente para o mar. a vista é linda! No entanto, o chuveiro era fraco e com água sempre quente demais. O frigobar não gelava. Alem disso, o atendimento da recepção deixou muito a desejar. Funcionários nada simpáticos, não explicaram nada sobre o hotel, demora no check-in e check-out. Perguntamos a um senhor na recepção sobre passeios de barco e ele, até simpático, nos indicou o pior passeio de barco das nossas vidas. O piloto guiava em alta velocidade e quase bateu em outro barco por duas vezes. Em uma dessas vezes, minha esposa foi atirada no chão por conta da parada super brusca. Foi bem sério. Tirando esses percalços, que podem ser revistos e ajustados pela gerência, a área externa do hotel é fantástica e muito confortável. A equipe de praia é muito atenciosa e prestativa e eu até penso em voltar no futuro
8
Sue
5 Feb 2026
·
Stayed 1 night
The staff were very friendly and welcoming, everyone greeted us wherever we were. The outside areas are wonderful, the restaurants are beautiful and the food is good. I love the rocky cliffs, tiny lagoon and the decks with stairs to access the sea. There are comfortable chairs and loungers and the pools are very nice. We chose an ocean view room and it was lovely to have the sliding glass door open at night and listen to the waves. The beds are decently comfortable. There was also a bar fridge in the room which was a bonus since it wasn’t listed in the description. The room is a bit tired and after waiting for an hour for it to be ready, we discovered that the deadbolt didn’t work so we just used the little chain to secure it. We were only there for a night so asked maintenance who showed up to wait until we left as we had no plans to leave the property. There was no hot water the next morning at 9am and it’s worth noting that there are no extra plugs, at least none I found, at the nightstand. There was a plug in the bathroom and one for the fridge and coffeemaker so we juggled charging things. Not the end of the world of course, we should be reading a book. Despite a few snags I’d come again because the outside space is really wonderful and I’d like to try B Unique, it is more upscale but there was no room a available for three.
The staff were very friendly and welcoming, everyone greeted us wherever we were. The outside areas are wonderful, the restaurants are beautiful and the food is good. I love the rocky cliffs, tiny lagoon and the decks with stairs to access the sea. There are comfortable chairs and loungers and the pools are very nice. We chose an ocean view room and it was lovely to have the sliding glass door open at night and listen to the waves. The beds are decently comfortable. There was also a bar fridge in the room which was a bonus since it wasn’t listed in the description. The room is a bit tired and after waiting for an hour for it to be ready, we discovered that the deadbolt didn’t work so we just used the little chain to secure it. We were only there for a night so asked maintenance who showed up to wait until we left as we had no plans to leave the property. There was no hot water the next morning at 9am and it’s worth noting that there are no extra plugs, at least none I found, at the nightstand. There was a plug in the bathroom and one for the fridge and coffeemaker so we juggled charging things. Not the end of the world of course, we should be reading a book. Despite a few snags I’d come again because the outside space is really wonderful and I’d like to try B Unique, it is more upscale but there was no room a available for three.
10
Cary
12 Jan 2026
·
Stayed 8 nights
Great property. Views and access to Snorkeling and scuba diving was outstanding. Before pools and views. Marco was excellent as a Bell Captain helping us with restaurant and other recommendations and was very friendly. We will come back. Great experience!
Great property. Views and access to Snorkeling and scuba diving was outstanding. Before pools and views. Marco was excellent as a Bell Captain helping us with restaurant and other recommendations and was very friendly. We will come back. Great experience!
6
Ruben Dario
27 Oct 2025
·
Stayed 1 night
muy malinchistas, me encanto el hotel, pero jamás se acercaron los meseros atenderme a mí y a mi mamá como había puro gringo, a ellos los atendió muy bien, en el desayuno esperamos 40 minutos y medio nos atendieron es muy triste que como mexicano te hagan menos, quiero regresar, pero la verdad si lo pensare y ver otras alternativas después de esa mala experiencia
muy malinchistas, me encanto el hotel, pero jamás se acercaron los meseros atenderme a mí y a mi mamá como había puro gringo, a ellos los atendió muy bien, en el desayuno esperamos 40 minutos y medio nos atendieron es muy triste que como mexicano te hagan menos, quiero regresar, pero la verdad si lo pensare y ver otras alternativas después de esa mala experiencia
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AI-generated summary based on recent guest reviews
Location
Scenic waterfront setting away from the port provides quiet, sunsets, and easy ocean access for snorkeling. Reaching town usually requires a short taxi or walk, and there is little to no sandy beach on site.
Related guest reviews
10
Constance
6 May 2025
·
Stayed 6 nights
The location and staff were awesome. Breakfast was delicious and the restaurants onsite were our favorites compared to other local restaurants. Laid back perfection!
The location and staff were awesome. Breakfast was delicious and the restaurants onsite were our favorites compared to other local restaurants. Laid back perfection!
10
Liz
15 Mar 2024
·
Stayed 3 nights
This property is really pretty, there's two pools (one is adults only), a hot tub, and you can go snorkeling right off of the hotel. It's a little confusing there's actually two hotels here there's hotel b Cozumel and hotel b unique which is listed on this page and has its own listing as well. We stayed at hotel b unique which is the newer adults only side. The rooms were big and beautiful, with balconys overlooking the ocean. Breakfast was included and one of the best hotel breakfasts I've ever had. The staff was amazing everyone we talked to was super helpful and asking if there was anything you needed. There a little shop (not run by the hotel) on property that rents snorkeling gear if you need it. They are only open 9-4 so make sure you plan accordingly if you need it.
This property is really pretty, there's two pools (one is adults only), a hot tub, and you can go snorkeling right off of the hotel. It's a little confusing there's actually two hotels here there's hotel b Cozumel and hotel b unique which is listed on this page and has its own listing as well. We stayed at hotel b unique which is the newer adults only side. The rooms were big and beautiful, with balconys overlooking the ocean. Breakfast was included and one of the best hotel breakfasts I've ever had. The staff was amazing everyone we talked to was super helpful and asking if there was anything you needed. There a little shop (not run by the hotel) on property that rents snorkeling gear if you need it. They are only open 9-4 so make sure you plan accordingly if you need it.
10
Miguel
27 Jan 2023
·
Stayed 2 nights
Clean hotel, friendly staff, very beautiful beach, quiet area yet close to the town center and ferry. I will return to this hotel without a doubt.
Clean hotel, friendly staff, very beautiful beach, quiet area yet close to the town center and ferry. I will return to this hotel without a doubt.
10
Elizabeth
18 Feb 2025
·
Stayed 4 nights
"Quirky chic" Hotel is right on the water, great snorkeling and swimming, relaxing pool area, great restaurant. Easy to get a 5 min cab ride to town for activities and other places to eat. Outside of hotel could use a paint job. Rooms are fine, nothing amazing.
"Quirky chic" Hotel is right on the water, great snorkeling and swimming, relaxing pool area, great restaurant. Easy to get a 5 min cab ride to town for activities and other places to eat. Outside of hotel could use a paint job. Rooms are fine, nothing amazing.
8
Kristin
29 Mar 2025
·
Stayed 3 nights
The grounds are absolutely stunning. One gorgeous pool and one really nice pool. There was also a hot tub but the water was not hot! Or even warm! There is a dock to jump off into the water and a "floating dock" to swim to. There is one ladder to climb back up to the property. There is no sandy beach at this property. The room itself (standard room with ocean view) was small but adequate. The bathroom area was small with no room to really unpack toiletries for more than one person. (I'm a female person who uses skincare products and wears contact lenses) There could have easily been a shelf or cabinet under the sink to put things away so tiny countertop was not so cluttered. The room was a bit worn and could use a little TLC but nothing terrible. The salty air, wind, humidity, and proximity to water is hard on materials.
The grounds are absolutely stunning. One gorgeous pool and one really nice pool. There was also a hot tub but the water was not hot! Or even warm! There is a dock to jump off into the water and a "floating dock" to swim to. There is one ladder to climb back up to the property. There is no sandy beach at this property. The room itself (standard room with ocean view) was small but adequate. The bathroom area was small with no room to really unpack toiletries for more than one person. (I'm a female person who uses skincare products and wears contact lenses) There could have easily been a shelf or cabinet under the sink to put things away so tiny countertop was not so cluttered. The room was a bit worn and could use a little TLC but nothing terrible. The salty air, wind, humidity, and proximity to water is hard on materials.
2
Shirley
8 Jun 2025
·
Stayed 7 nights
Too far from town so cost $40.00 to go into and return from town. Have weddings that play louder than loud mysic at night. We had to try to sleep through two nights of this. No steps to get in or out of pool.
Too far from town so cost $40.00 to go into and return from town. Have weddings that play louder than loud mysic at night. We had to try to sleep through two nights of this. No steps to get in or out of pool.
10
Mark
8 Apr 2025
·
Stayed 6 nights
Hotel B is a great place for me to relax. The staff is always friendly and welcoming, the location is close to downtown but far enough away that the area is very quiet. Price was very reasonable, room was spacious, and the restaurant, bar, and scuba shop were all very accommodating. My air conditioner was a bit noisy but not bad enough that it really bothered my sleep so I had no real issues during my stay.
Hotel B is a great place for me to relax. The staff is always friendly and welcoming, the location is close to downtown but far enough away that the area is very quiet. Price was very reasonable, room was spacious, and the restaurant, bar, and scuba shop were all very accommodating. My air conditioner was a bit noisy but not bad enough that it really bothered my sleep so I had no real issues during my stay.
8
Clark
6 Apr 2023
·
Stayed 9 nights
Access to colorful coral reefs, tropical fish and crystal clear water. Downtown with abundant shopping options, fantastic restaurants and cultural interests. Hotel B staff were the very best, I would highly recommend a visit.
Access to colorful coral reefs, tropical fish and crystal clear water. Downtown with abundant shopping options, fantastic restaurants and cultural interests. Hotel B staff were the very best, I would highly recommend a visit.
10
Linda
6 Mar 2025
·
Stayed 4 nights
Hotel B offers good rooms with great views and really good snorkeling right there. We loved it!
Hotel B offers good rooms with great views and really good snorkeling right there. We loved it!
10
Kambra
8 Apr 2023
·
Stayed 6 nights
Views! This hotel is part of the northern hotel chain. It is in a more quiet part of town but it is right on the water with unobstructed views. Stunning sunsets! You will need a car to get around town if you stay here but it beats dealing with the daily cruise ship crowd… The facility is basically 2 separate hotels, the older side and a new side. We stayed in the older side now designated for families and the new side is for adults only. The access to the ocean, restaurant and “beach” were open to all. You could tell the family side was older but we were still comfortable and the pool was beautiful. The views were stunning anywhere in the hotel. Not sure what the VIP part of the service was but the staff was super friendly and helpful.
Views! This hotel is part of the northern hotel chain. It is in a more quiet part of town but it is right on the water with unobstructed views. Stunning sunsets! You will need a car to get around town if you stay here but it beats dealing with the daily cruise ship crowd… The facility is basically 2 separate hotels, the older side and a new side. We stayed in the older side now designated for families and the new side is for adults only. The access to the ocean, restaurant and “beach” were open to all. You could tell the family side was older but we were still comfortable and the pool was beautiful. The views were stunning anywhere in the hotel. Not sure what the VIP part of the service was but the staff was super friendly and helpful.
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AI-generated summary based on recent guest reviews
Dining
Restaurants get frequent praise for tasty meals and enjoyable poolside breakfasts, but feedback on breakfast variety, portion sizes, food temperature, and wait times is mixed. Service during meals can also be uneven.
Related guest reviews
10
Constance
6 May 2025
·
Stayed 6 nights
The location and staff were awesome. Breakfast was delicious and the restaurants onsite were our favorites compared to other local restaurants. Laid back perfection!
The location and staff were awesome. Breakfast was delicious and the restaurants onsite were our favorites compared to other local restaurants. Laid back perfection!
4
Allan
13 Jan 2024
·
Stayed 7 nights
The food was terrible. It was a fusion of mexican and asian. But it did not deliver. All food was cold, even when ordering ala carte. The restaurants servers were not very friendly to us( mexican nationals) we felt discriminated at times, as other foreign guests were served promptly and with good attention. Food wait times were ridiculously long even when the restaurant was empty. Drinks were ok. Facilities were ok. Ala carte breakfast was confusing, again as a result of the unfriendlyness of the servers.
The food was terrible. It was a fusion of mexican and asian. But it did not deliver. All food was cold, even when ordering ala carte. The restaurants servers were not very friendly to us( mexican nationals) we felt discriminated at times, as other foreign guests were served promptly and with good attention. Food wait times were ridiculously long even when the restaurant was empty. Drinks were ok. Facilities were ok. Ala carte breakfast was confusing, again as a result of the unfriendlyness of the servers.
8
Christopher Araujo
15 Nov 2025
·
Stayed 4 nights
El personal fue siempre muy amable y la atención de primera. La estancia en las afueras del hotel están llenas de lujo y comodidad para disfrutar una hermosa vista al mar. Sólo quiero mencionar por este medio que este hotel NO tiene playa, sólo acceso al mar (en un área rocosa), a pesar de que en Expedia aparece "playa" como una de sus características principales, considero necesario hacer esta aclaración ya que el hotel fue muy específico en eso desde que llegamos, pero Expedia tiene esa limitante (y no sé si a propósito, porque tiro por viaje me salen con "letras chiquitas" cada vez que reservo), lo cual se vuelve un problema ya que la isla cuenta con muy pocas playas, casi todas privadas, y si te toca mal clima que impida realizar actividades acuáticas en el hotel, como en mi caso, tienes qué trasladarte en un auto rentado (ya que sólo hay taxi y es caro), lo cual tampoco estaba contemplado (más tiempo y dinero gastado en esto). El desayuno incluido estaba bastante completo y muy bueno, aunque con opciones limitadas. Las habitaciones muy limpias y cómodas, aunque parece que les falta algo de renovación. Sin dudarlo volvería a hospedarme en este lugar para descansar, pero si tu intención es ir a conocer y explorar las playas, recomiendo investigar otras opciones.
El personal fue siempre muy amable y la atención de primera. La estancia en las afueras del hotel están llenas de lujo y comodidad para disfrutar una hermosa vista al mar. Sólo quiero mencionar por este medio que este hotel NO tiene playa, sólo acceso al mar (en un área rocosa), a pesar de que en Expedia aparece "playa" como una de sus características principales, considero necesario hacer esta aclaración ya que el hotel fue muy específico en eso desde que llegamos, pero Expedia tiene esa limitante (y no sé si a propósito, porque tiro por viaje me salen con "letras chiquitas" cada vez que reservo), lo cual se vuelve un problema ya que la isla cuenta con muy pocas playas, casi todas privadas, y si te toca mal clima que impida realizar actividades acuáticas en el hotel, como en mi caso, tienes qué trasladarte en un auto rentado (ya que sólo hay taxi y es caro), lo cual tampoco estaba contemplado (más tiempo y dinero gastado en esto). El desayuno incluido estaba bastante completo y muy bueno, aunque con opciones limitadas. Las habitaciones muy limpias y cómodas, aunque parece que les falta algo de renovación. Sin dudarlo volvería a hospedarme en este lugar para descansar, pero si tu intención es ir a conocer y explorar las playas, recomiendo investigar otras opciones.
10
Mary Beth
12 Apr 2025
·
Stayed 10 nights
Beautiful property, clean, and well kept. Pool was lovely and the 2 restaurants were wonderful. Staff were friendly and helpful.
Beautiful property, clean, and well kept. Pool was lovely and the 2 restaurants were wonderful. Staff were friendly and helpful.
10
Jude
11 Jan 2025
·
Stayed 1 night
The reef by the hotel was great for snorkeling and the facilities by the reef (pools and jacuzzi) were outstanding. There breakfast and lunch were nice by the pool. The room was good with a nice balcony, but mainly enjoyed the pool area and reef.
The reef by the hotel was great for snorkeling and the facilities by the reef (pools and jacuzzi) were outstanding. There breakfast and lunch were nice by the pool. The room was good with a nice balcony, but mainly enjoyed the pool area and reef.
10
Izhak
15 Apr 2023
·
Stayed 2 nights
Food at the restaurant wasn’t great
Food at the restaurant wasn’t great
10
William
13 Sept 2024
·
Stayed 9 nights
Music too loud in restaurant otherwise very good food and attentive service. I was surprised how nice the hotel is for the price.Great snorkeling. Fantastic view. Plenty of big towels. Everything worked. I highly recommend.
Music too loud in restaurant otherwise very good food and attentive service. I was surprised how nice the hotel is for the price.Great snorkeling. Fantastic view. Plenty of big towels. Everything worked. I highly recommend.
8
Robin
16 Dec 2024
·
Stayed 3 nights
This was my second time staying at this property and you can see some things that are growing in more need of repair. The food on the menu clearly tries to be healthy but the choices are not real appealing to everyone. The free breakfast is for sure nothing to write about except the presentation. I ordered an omelette with bacon and the bacon inside smelled not only old but was barely cooked. The pancakes I felt were a safer option. Rooms were very nice and the beds very comfortable. Balcony was great and nice to have a fridge even though we didn’t use anything in it. The worst part is the area off the elevator that connects to the building. There is a short ramp walkway with some stripping on it that leads downhill but when it rains it’s not covered and gets soaking wet. Completely hazardous and I saw someone fall which I’m sure was terrifying. The food we ordered at lunch was so little and the guac came with 4 tortilla shells that were very stale. I’m just really disappointed that things were not better and with all the choices of places to stay in Cozumel something needs to happen if this place wants to have returning guests
This was my second time staying at this property and you can see some things that are growing in more need of repair. The food on the menu clearly tries to be healthy but the choices are not real appealing to everyone. The free breakfast is for sure nothing to write about except the presentation. I ordered an omelette with bacon and the bacon inside smelled not only old but was barely cooked. The pancakes I felt were a safer option. Rooms were very nice and the beds very comfortable. Balcony was great and nice to have a fridge even though we didn’t use anything in it. The worst part is the area off the elevator that connects to the building. There is a short ramp walkway with some stripping on it that leads downhill but when it rains it’s not covered and gets soaking wet. Completely hazardous and I saw someone fall which I’m sure was terrifying. The food we ordered at lunch was so little and the guac came with 4 tortilla shells that were very stale. I’m just really disappointed that things were not better and with all the choices of places to stay in Cozumel something needs to happen if this place wants to have returning guests
8
Cristina
17 Apr 2025
·
Stayed 4 nights
We loved this boutique hotel! The property is beautiful, and you just basically step to the ocean. Loved the ocean platform, pools, jacuzzi, and so cool that anywhere you are, you have stunning ocean view! Food in both restaurants were delicious gourmet. All staff at the restaurants were amazingly nice. We stayed at the Hotel B side that is older and needs some room improvement. Hotel Unique side looks nicer but it’s for adults only. My only complaint is the front desk service, and couple things at the room that they took forever to fix.
We loved this boutique hotel! The property is beautiful, and you just basically step to the ocean. Loved the ocean platform, pools, jacuzzi, and so cool that anywhere you are, you have stunning ocean view! Food in both restaurants were delicious gourmet. All staff at the restaurants were amazingly nice. We stayed at the Hotel B side that is older and needs some room improvement. Hotel Unique side looks nicer but it’s for adults only. My only complaint is the front desk service, and couple things at the room that they took forever to fix.
8
RODRIGO
28 Nov 2024
·
Stayed 3 nights
El Hotel es realmente muy bonito. El cuatro con vista al mar es lo más! Todas las piletas y la conexión directa al mar es un 1000! Lo único que critico como absurdo es parte del desayuno incluido. Los dos primeros días me sirvieron frutas pan y mermelada en porciones tan diminutas que parecía un chiste. Tan poco inteligente porque te desmotiva a comer en el Hotel. Deberían ofrecer estas cosas básicas en forma de Buffet ya que son todas cosas poco costosas. Y además tienen un mozo muy desagradable que hace tu desayuno desmotivador. El último día cambió el jefe de cocina y la experiencia y sus porciones mejoraron terriblemente. Con muy pocos cambios podría ser Perfecto Otra cosa que no me gustó es que según Expedia debía pagar solo 5 dólares en el Hotel y me cobraron 25 dólares. Estuve en 5 hoteles diferentes en México y este fue el único que no conocidió con lo que decía Expedia que debería pagar.
El Hotel es realmente muy bonito. El cuatro con vista al mar es lo más! Todas las piletas y la conexión directa al mar es un 1000! Lo único que critico como absurdo es parte del desayuno incluido. Los dos primeros días me sirvieron frutas pan y mermelada en porciones tan diminutas que parecía un chiste. Tan poco inteligente porque te desmotiva a comer en el Hotel. Deberían ofrecer estas cosas básicas en forma de Buffet ya que son todas cosas poco costosas. Y además tienen un mozo muy desagradable que hace tu desayuno desmotivador. El último día cambió el jefe de cocina y la experiencia y sus porciones mejoraron terriblemente. Con muy pocos cambios podría ser Perfecto Otra cosa que no me gustó es que según Expedia debía pagar solo 5 dólares en el Hotel y me cobraron 25 dólares. Estuve en 5 hoteles diferentes en México y este fue el único que no conocidió con lo que decía Expedia que debería pagar.
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AI-generated summary based on recent guest reviews
10
Kristie
12 Aug 2026
·
Stayed 1 night
What a relaxing place !! The staff was amazing
What a relaxing place !! The staff was amazing
2
Nicholas
3 Aug 2026
·
Stayed 2 nights
Only the location was great! Terrible lack of maintenance! Towels, linens worn out! No quality! I expected better! Will not ever stay again nor recomend to anyone
Only the location was great! Terrible lack of maintenance! Towels, linens worn out! No quality! I expected better! Will not ever stay again nor recomend to anyone
10
Anne Marie
25 Jul 2026
·
Stayed 4 nights
We absolutely enjoyed our stay and hope to return.
We absolutely enjoyed our stay and hope to return.
6
cihan
21 Jul 2026
·
Stayed 2 nights
the place has the best location ever. there is the pool, there is the bay and there is the sea. View is amazing too. However, the place is really old. In our room on the first floor, the ceiling came down with a bang above the sink, lights hanging down and plaster crumbling. we had to rush out with our stuff in 10 minutes. The staff was not surprised and I couldnt really hear a sorry from any person. They just directed us to a new room- that we had to change again due to leaking ceiling, in a day. It looks like staff is used to these kind of things, we did not witness any sympathy or worry by the stuff, just calmly directing to a new room each time. The place is wonderful for kids to play in water, but it had better days. we were told that it is going to be renovated next year.
the place has the best location ever. there is the pool, there is the bay and there is the sea. View is amazing too. However, the place is really old. In our room on the first floor, the ceiling came down with a bang above the sink, lights hanging down and plaster crumbling. we had to rush out with our stuff in 10 minutes. The staff was not surprised and I couldnt really hear a sorry from any person. They just directed us to a new room- that we had to change again due to leaking ceiling, in a day. It looks like staff is used to these kind of things, we did not witness any sympathy or worry by the stuff, just calmly directing to a new room each time. The place is wonderful for kids to play in water, but it had better days. we were told that it is going to be renovated next year.
6
cihan
21 Jul 2026
·
Stayed 4 nights
the place has the best location ever. there is the pool, there is the bay and there is the sea. View is amazing too. However, the place is really old. In our room on the first floor, the ceiling came down with a bang above the sink, lights hanging down and plaster crumbling. we had to rush out with our stuff in 10 minutes. The staff was not surprised and I couldnt really hear a sorry from any person. They just directed us to a new room- that we had to change again due to leaking ceiling, in a day. It looks like staff is used to these kind of things, we did not witness any sympathy or worry by the stuff, just calmly directing to a new room each time. The place is wonderful for kids to play in water, but it had better days. we were told that it is going to be renovated next year.
the place has the best location ever. there is the pool, there is the bay and there is the sea. View is amazing too. However, the place is really old. In our room on the first floor, the ceiling came down with a bang above the sink, lights hanging down and plaster crumbling. we had to rush out with our stuff in 10 minutes. The staff was not surprised and I couldnt really hear a sorry from any person. They just directed us to a new room- that we had to change again due to leaking ceiling, in a day. It looks like staff is used to these kind of things, we did not witness any sympathy or worry by the stuff, just calmly directing to a new room each time. The place is wonderful for kids to play in water, but it had better days. we were told that it is going to be renovated next year.
FAQs about Hotel B Cozumel
Is parking available at the property?
Yes, free self-parking is available on-site. However, parking height restrictions apply.
What type of breakfast is offered and what are the serving hours?
A complimentary local cuisine breakfast is served daily from 7 AM to 11 AM.
Does the property allow pets?
Yes, pets are allowed in specific rooms only, with a pet fee of MXN 525 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.
What is the location of the property in relation to key landmarks?
The hotel is located 2.5 km from Playa San Juan and Villa Maya, 3.5 km from Isla Cozumel Biosphere Reserve, and 5.6 km from Cozumel International Airport. It is well-positioned for exploring local attractions.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available. The pool is seasonal and operational hours are not specified.
What are the policies for guests staying with children?
Children are allowed at the property. The minimum age for children to stay for free is not specified.
What are the policies for additional guests regarding extra beds and cribs?
The property does not provide specific information about extra beds or cribs. Guests are encouraged to contact the property directly for details regarding availability and any associated costs.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-19: 178.46998720855711USD
- 2026-09-20: 178.2599931121826USD
- 2026-09-21: 119.90827549285888USD
- 2026-09-22: 122.40219403686523USD
- 2026-09-23: 125.48022160797119USD
- 2026-09-24: 125.60610596618652USD
- 2026-09-25: 125.48022160797119USD
- 2026-09-26: 123.60393688049315USD
- 2026-09-27: 115.90656465606689USD
- 2026-09-28: 107.08603316574096USD
- 2026-09-29: 112.9195829864502USD
- 2026-09-30: 114.09362496566771USD
- 2026-10-01: 113.09254042282103USD
- 2026-10-02: 107.91029809036255USD
- 2026-10-03: 109.08820225143432USD
- 2026-10-04: 106.08494862289427USD
- 2026-10-05: 105.90945142974853USD
- 2026-10-06: 105.90945142974853USD
- 2026-10-07: 106.08494862289427USD
- 2026-10-08: 105.90945142974853USD
- 2026-10-09: 101.07952590866088USD
- 2026-10-10: 106.08494862289427USD
- 2026-10-11: 106.08494862289427USD
- 2026-10-12: 101.90774059295654USD
- 2026-10-13: 102.91531465225219USD
- 2026-10-14: 101.07952590866088USD
- 2026-10-15: 100.91445923385619USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: NO DATA
- 2026-10-19: NO DATA
- 2026-10-20: NO DATA
- 2026-10-21: NO DATA
- 2026-10-22: NO DATA
- 2026-10-23: 101.07952590866088USD
- 2026-10-24: 103.08169499435424USD
- 2026-10-25: 99.07735682296752USD
- 2026-10-26: 101.07952590866088USD
- 2026-10-27: 107.08603316574096USD
- 2026-10-28: 108.08711770858764USD
- 2026-10-29: 115.59525177993774USD
- 2026-10-30: 107.08603316574096USD
- 2026-10-31: 102.08061045150757USD
- 2026-11-01: 82.8297532913208USD
- 2026-11-02: 119.09904767990112USD
- 2026-11-03: 116.59633632278441USD
- 2026-11-04: 117.5974208656311USD
- 2026-11-05: 118.09796313705444USD
- 2026-11-06: 161.46885535736084USD
- 2026-11-07: 157.64081133728027USD
- 2026-11-08: 151.13376180877685USD
- 2026-11-09: 157.7108911087036USD
- 2026-11-10: 140.6223741088867USD
- 2026-11-11: 139.6012692764282USD
- 2026-11-12: 138.11966275177002USD
- 2026-11-13: 161.08475655517577USD
- 2026-11-14: 161.08011493072507USD
- 2026-11-15: 188.06590644226074USD
- 2026-11-16: 165.6494876800537USD
- 2026-11-17: 182.66792490844725USD
- 2026-11-18: 189.5553949707031USD
- 2026-11-19: 188.373181980896USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Pet fee: MXN 525 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Room service
Tour desk
Activities
Swimming pool
Scuba diving
Fishing
Pool indoor
Pool outdoor
Pool (Indoor)
Pool (Infinity)
Outdoor Furniture
Pool (Seasonal Outdoor)
General
Room service
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Massage
Spa & wellness centre
Family room
Beach Sun Loungers
Services
Tour desk
Housekeeping
Currency exchange
Safe-deposit box
Bicycle rental
Luggage storage
Designated smoking area
Self laundry
24-Hour Front Desk
Concierge Services
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi