Holiday Inn & Suites St. Cloud by IHG
US$187
/ night
Avg. for September
Select dates to see prices and availability
US$187
/ night
Avg. for September
Monthly average prices
Nightly prices at Holiday Inn & Suites St. Cloud by IHG average US$157 in the cheapest month (August) and US$187 in the most expensive month (September), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$176 |
| February | US$162 |
| March | US$176 |
| April | US$168 |
| May | US$166 |
| June | US$175 |
| July | US$170 |
| August | US$157 |
| September | US$187 |
| October | US$172 |
| November | US$171 |
| December | US$176 |
J
F
M
A
M
J
J
A
Sept · US$187
S
O
N
D
Most expensive: September (~US$187)
Cheapest: August (~US$157)
About this property
Dip into one of the 2 indoor pools or 2 hot tubs and enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an ar...
Amenities
Dip into one of the 2 indoor pools or 2 hot tubs and enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Business amenities
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in St Cloud? This hotel has 25800 square feet (2397 square meters) of space consisting of a conference center and 12 meeting rooms. Free self parking is available onsite.
Dining
Enjoy a meal at Caribou Coffee or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily for a fee.
Rooms
Make yourself at home in one of the 250 guestrooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Location
With a stay at Holiday Inn & Suites St. Cloud by IHG in St Cloud, you'll be in the business district, within a 10-minute walk of Crossroads Center and Stearns History Museum. This family-friendly hotel is 2.5 mi (4.1 km) from St. Cloud State University and 2.9 mi (4.7 km) from Quarry Park and Nature Preserve.
What's nearby
Crossroads Center(0.4 Miles)
Stearns History Museum(0.5 Miles)
Joe Faber Field(2 Miles)
The Ledge Amphitheater(2.1 Miles)
Paramount Theater(2.2 Miles)
St. Cloud River's Edge Convention Center(2.5 Miles)
St. Cloud State University(2.6 Miles)
Minnesota Amateur Baseball Hall of Fame(2.6 Miles)
National Hockey Center(2.9 Miles)
Mississippi River(2.9 Miles)
Quarry Park and Nature Preserve(2.9 Miles)
CentraCare - St Cloud Hospital(3.2 Miles)
CentraCare - St. Cloud Hospital Palliative Care(3.3 Miles)
Munsinger Clemens Gardens(3.9 Miles)
Riverside Park(4.1 Miles)
St. Cloud, MN (STC-St. Cloud Regional)(7.6 Miles)
Minneapolis, MN (FCM-Flying Cloud)(75.2 Miles)
Minneapolis - St. Paul Intl. Airport (MSP)(77.4 Miles)
St. Paul, MN (STP-St. Paul Downtown)(78.1 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Location
75 South 37th Avenue, St Cloud, Minnesota, United States of America
Crossroads Center (0.4 Miles)
Stearns History Museum (0.5 Miles)
Joe Faber Field (2 Miles)
The Ledge Amphitheater (2.1 Miles)
Paramount Theater (2.2 Miles)
St. Cloud River's Edge Convention Center (2.5 Miles)
Room options
6
Standard Room, 1 King Bed, Accessible Bathtub (Mobility, Accessible Tub)
Room details
1 Extra-Large Double Bed
Sleeps 2
280 ft²
Air ConditioningWi-Fi (Free)Refrigerator
7
Standard Room, 1 King Bed
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Refrigerator
13
Suite, 2 Bedrooms
Room details
2 Large Double Beds
and 2 Single Beds
Sleeps 8
Air ConditioningWi-Fi (Free)Separate Living Room
7
Standard Room, 2 Queen Beds
Room details
2 Large Double Beds
Sleeps 4
280 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Standard Room
Room details
1 Single Bed
Sleeps 2
280 ft²
Air ConditioningWi-Fi (Free)Refrigerator
6
Standard Room, 2 Queen Beds, Pool View
Room details
2 Large Double Beds
Sleeps 4
280 ft²
Air ConditioningWi-Fi (Free)Refrigerator
8
Suite, 1 Bedroom (Mobility, Accessible Tub)
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningWi-Fi (Free)Separate Living Room
5
Suite, 1 Bedroom, Pool View
Room details
2 Large Double Beds
Sleeps 6
Air ConditioningWi-Fi (Free)Separate Living Room
8
Suite, 1 Bedroom
Room details
2 Large Double Beds
Sleeps 6
570 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
8
Suite, 1 Bedroom, Courtyard View
Room details
2 Large Double Beds
Sleeps 6
570 ft²
Air ConditioningWi-Fi (Free)Separate Living Room
7
Standard Room, 2 Queen Beds, Accessible, Pool Access (Accessible Bathtub)
Room details
2 Large Double Beds
Sleeps 4
280 ft²
Air ConditioningWi-Fi (Free)Refrigerator
Guest reviews
7.3
Good
Based on 1,000 verified reviews
Who stays here?
Business
27%
Couple
10%
Family
50%
Group
6%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Holiday Inn & Suites St. Cloud by IHG, guests praise the updated spaces, comfortable beds, and abundant on-site activities, while others cite inconsistent service, occasional cleanliness lapses, and higher-than-expected prices.
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What guests think
At Holiday Inn & Suites St. Cloud by IHG, guests praise the updated spaces, comfortable beds, and abundant on-site activities, while others cite inconsistent service, occasional cleanliness lapses, and higher-than-expected prices.
The multiple pools, hot tubs, arcade and sports courts stand out, though busy periods can feel crowded and noisy, and some guests noted chilly water or maintenance issues in pool areas. Dining feedback is mixed: Legends gets praise when open, but some experienced closures, understaffing, or slow service, and breakfast usually isn’t included. The location is convenient for shopping and events, so expect a lively, activity-focused stay that suits families more than quiet seekers.
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AI-generated summary based on recent guest reviews
Facilities
Large, family-oriented facilities with multiple pools, hot tubs, arcade games and courts; good for groups and kids. It can get crowded and noisy, and some guests noted cold or dirty hot tubs or occasional maintenance problems.
Related guest reviews
10
Dano
27 Aug 2025
·
Stayed 1 night
Beautiful property- kids loved the pools and hot tubs only complaint was pool is very cold
Beautiful property- kids loved the pools and hot tubs only complaint was pool is very cold
6
Aslin
26 Dec 2024
·
Stayed 1 night
This hotel has a lot of promise but really is not hitting the mark just yet. There’s seemingly so much to do and honestly, I would pay to get to attend a Super Bowl party here and hang out at the pool and watch the big screen! So, unfortunately when we got in the room, we noticed an old chew pouch in the middle of the carpet and then when changing to head to the pool we noticed how much hair was in the shower. Rough first impression but the bed was clean and SO comfortable. Seriously considering trying to purchase that comforter. BRING YIUR OWN POOL TOWELS. The towels provided at the pool are legitimate industrial kitchen towels, the kind with the single stripe through the middle. That was incredibly frustrating. And when you end up walking away still dripping wet, walk carefully. The pool area tiles are the most slippery I think I’ve ever experienced. My partner slipped and fell on their back even just slowly walking to the table, almost smashing their skull on the pole! There’s multiple rooms with pools, and a huge array of arcade games in the whole hotel. They’re setup for the game card system. However, half the games aren’t functional but will take credit off your card. And there’s no one around except the woman working alone to check in lines of guests, to ask for a refund of any type. This happened with multiple games. It was frustrating but on a positive note, they were also priced pretty cheap. $1 across the board
This hotel has a lot of promise but really is not hitting the mark just yet. There’s seemingly so much to do and honestly, I would pay to get to attend a Super Bowl party here and hang out at the pool and watch the big screen! So, unfortunately when we got in the room, we noticed an old chew pouch in the middle of the carpet and then when changing to head to the pool we noticed how much hair was in the shower. Rough first impression but the bed was clean and SO comfortable. Seriously considering trying to purchase that comforter. BRING YIUR OWN POOL TOWELS. The towels provided at the pool are legitimate industrial kitchen towels, the kind with the single stripe through the middle. That was incredibly frustrating. And when you end up walking away still dripping wet, walk carefully. The pool area tiles are the most slippery I think I’ve ever experienced. My partner slipped and fell on their back even just slowly walking to the table, almost smashing their skull on the pole! There’s multiple rooms with pools, and a huge array of arcade games in the whole hotel. They’re setup for the game card system. However, half the games aren’t functional but will take credit off your card. And there’s no one around except the woman working alone to check in lines of guests, to ask for a refund of any type. This happened with multiple games. It was frustrating but on a positive note, they were also priced pretty cheap. $1 across the board
10
William
28 Feb 2025
·
Stayed 1 night
Beautiful property. Pool area is amazing. Conveniently located near shopping
Beautiful property. Pool area is amazing. Conveniently located near shopping
10
Patrick
18 Aug 2024
·
Stayed 1 night
All of the pools and kids arcade games were great
All of the pools and kids arcade games were great
6
Adam
26 Dec 2024
·
Stayed 1 night
The hallways weren’t very clean the hot tub by the volleyball nets was disgusting. Dirty had green stuff all over hazy. The other hot tub was lukewarm. The staff didn’t know how to turn on the big screen to let us enjoy a Christmas movie on Christmas while sitting in the hot tub. The shower in our room was slippery. My daughter fell stepping into it.
The hallways weren’t very clean the hot tub by the volleyball nets was disgusting. Dirty had green stuff all over hazy. The other hot tub was lukewarm. The staff didn’t know how to turn on the big screen to let us enjoy a Christmas movie on Christmas while sitting in the hot tub. The shower in our room was slippery. My daughter fell stepping into it.
8
Felicia
1 Jan 2025
·
Stayed 1 night
I like that there are several pools, 2 hot tubs and a game area. Great for kids.
I like that there are several pools, 2 hot tubs and a game area. Great for kids.
10
Brad
29 Mar 2024
·
Stayed 1 night
Like the volleyball courts and open spaces to walk around. Pools are warm are are enjoyable to be in
Like the volleyball courts and open spaces to walk around. Pools are warm are are enjoyable to be in
10
Brittnie
29 Dec 2023
·
Stayed 1 night
Lots of options for the kids to keep busy with swimming or playing volleyball, basketball or arcade games!!
Lots of options for the kids to keep busy with swimming or playing volleyball, basketball or arcade games!!
10
albert
16 Jun 2025
·
Stayed 1 night
Amazing place, the kids had fun in the pool.
Amazing place, the kids had fun in the pool.
10
Kathryn
3 Feb 2025
·
Stayed 2 nights
Great place for family weekend. Multiple pools, play and game areas. So much fun!!
Great place for family weekend. Multiple pools, play and game areas. So much fun!!
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is mixed: many found rooms and public areas clean and newly updated, but others reported issues like dirty or unprepared rooms, hair or stains, and inconsistent housekeeping.
Related guest reviews
6
Morgan
26 Oct 2023
·
Stayed 2 nights
The man working the front when I first checked in was not very welcoming and friendly. Sitting on his phone when I walked in and immediately after he finished checking me in he sat back down and pulled out his phone again. No thank you or simple “have a good night” even after I said both of those things to him. Although, when I checked out the staff at the front desk were very friendly and helpful! The other negative thing I experienced was the fact that there were toenail clippings on the floor of my room when I checked in. That was appalling getting to the hotel late and to look down at the floor before you crawl into bed and see toe nails on the floor…
The man working the front when I first checked in was not very welcoming and friendly. Sitting on his phone when I walked in and immediately after he finished checking me in he sat back down and pulled out his phone again. No thank you or simple “have a good night” even after I said both of those things to him. Although, when I checked out the staff at the front desk were very friendly and helpful! The other negative thing I experienced was the fact that there were toenail clippings on the floor of my room when I checked in. That was appalling getting to the hotel late and to look down at the floor before you crawl into bed and see toe nails on the floor…
6
Aslin
26 Dec 2024
·
Stayed 1 night
This hotel has a lot of promise but really is not hitting the mark just yet. There’s seemingly so much to do and honestly, I would pay to get to attend a Super Bowl party here and hang out at the pool and watch the big screen! So, unfortunately when we got in the room, we noticed an old chew pouch in the middle of the carpet and then when changing to head to the pool we noticed how much hair was in the shower. Rough first impression but the bed was clean and SO comfortable. Seriously considering trying to purchase that comforter. BRING YIUR OWN POOL TOWELS. The towels provided at the pool are legitimate industrial kitchen towels, the kind with the single stripe through the middle. That was incredibly frustrating. And when you end up walking away still dripping wet, walk carefully. The pool area tiles are the most slippery I think I’ve ever experienced. My partner slipped and fell on their back even just slowly walking to the table, almost smashing their skull on the pole! There’s multiple rooms with pools, and a huge array of arcade games in the whole hotel. They’re setup for the game card system. However, half the games aren’t functional but will take credit off your card. And there’s no one around except the woman working alone to check in lines of guests, to ask for a refund of any type. This happened with multiple games. It was frustrating but on a positive note, they were also priced pretty cheap. $1 across the board
This hotel has a lot of promise but really is not hitting the mark just yet. There’s seemingly so much to do and honestly, I would pay to get to attend a Super Bowl party here and hang out at the pool and watch the big screen! So, unfortunately when we got in the room, we noticed an old chew pouch in the middle of the carpet and then when changing to head to the pool we noticed how much hair was in the shower. Rough first impression but the bed was clean and SO comfortable. Seriously considering trying to purchase that comforter. BRING YIUR OWN POOL TOWELS. The towels provided at the pool are legitimate industrial kitchen towels, the kind with the single stripe through the middle. That was incredibly frustrating. And when you end up walking away still dripping wet, walk carefully. The pool area tiles are the most slippery I think I’ve ever experienced. My partner slipped and fell on their back even just slowly walking to the table, almost smashing their skull on the pole! There’s multiple rooms with pools, and a huge array of arcade games in the whole hotel. They’re setup for the game card system. However, half the games aren’t functional but will take credit off your card. And there’s no one around except the woman working alone to check in lines of guests, to ask for a refund of any type. This happened with multiple games. It was frustrating but on a positive note, they were also priced pretty cheap. $1 across the board
10
Angi
12 Oct 2024
·
Stayed 1 night
Spent an evening here with my conference. Staff was super nice and helpful. Property was very clean. My room was very nice. Thanks.
Spent an evening here with my conference. Staff was super nice and helpful. Property was very clean. My room was very nice. Thanks.
4
Kenneth
11 Mar 2024
·
Stayed 2 nights
Found a blood stain in our bed sheets and took multiple calls to front desk and twelve hours to get replaced also the cable was not in working in our room when front desk was notified i was told that "it would be made right on my bill at check out " they did not a little off the bill for the bloodied sheets but nothing for the cable not working "said it was beyond their control" but cable was working in other parts of the hotel Me and my family had a great time at the pools and rec areas and the food was great but not happy with the room accommodations .
Found a blood stain in our bed sheets and took multiple calls to front desk and twelve hours to get replaced also the cable was not in working in our room when front desk was notified i was told that "it would be made right on my bill at check out " they did not a little off the bill for the bloodied sheets but nothing for the cable not working "said it was beyond their control" but cable was working in other parts of the hotel Me and my family had a great time at the pools and rec areas and the food was great but not happy with the room accommodations .
10
Kayla
21 Aug 2023
·
Stayed 2 nights
Clean
Clean
10
Jake
9 Dec 2023
·
Stayed 1 night
Enjoyable stay! Rooms were clean and comfy.
Enjoyable stay! Rooms were clean and comfy.
2
Billie
26 Dec 2024
·
Stayed 1 night
We stayed here for my son’s birthday. Upon check in, we discovered it was not clean. We called the front desk, put on hold and then hung up on. We brought the video to the manager. They said that the room had been marked clean so they would talk to housekeeping and moved us to the adjacent room Later we needed blankets and sheets for the pull out, they said that we would have to go to the front desk for that. (A hotel we stayed in last week brought them to us, it used to be standard practice.) In the following days extra charges appeared in my checking account. I sent an email right away (I’ve never heard back). I tried calling. 1st day: no one ever answered. 2nd day: a woman told me that it must have been an accident from the new employees. There was no supervisor available to help that day and didn’t want to reverse the charges herself. I was upset at the double charge and unknown charges. We prepaid our room. They said Expedia never gave them the money so they charged us again. No notice. Being skeptical of the other charge and they wanted proof. (I had already emailed this.) They needed to review the proof and their records and then would get back to me. No one has followed up. I was reimbursed two weeks after. I should have listened to the previous reviews on here. The lack of customer service is appalling. The rooms have gone up in price as much as the experience has gone down. Save your money & a headache. Once they have your money, your problem is not their problem.
We stayed here for my son’s birthday. Upon check in, we discovered it was not clean. We called the front desk, put on hold and then hung up on. We brought the video to the manager. They said that the room had been marked clean so they would talk to housekeeping and moved us to the adjacent room Later we needed blankets and sheets for the pull out, they said that we would have to go to the front desk for that. (A hotel we stayed in last week brought them to us, it used to be standard practice.) In the following days extra charges appeared in my checking account. I sent an email right away (I’ve never heard back). I tried calling. 1st day: no one ever answered. 2nd day: a woman told me that it must have been an accident from the new employees. There was no supervisor available to help that day and didn’t want to reverse the charges herself. I was upset at the double charge and unknown charges. We prepaid our room. They said Expedia never gave them the money so they charged us again. No notice. Being skeptical of the other charge and they wanted proof. (I had already emailed this.) They needed to review the proof and their records and then would get back to me. No one has followed up. I was reimbursed two weeks after. I should have listened to the previous reviews on here. The lack of customer service is appalling. The rooms have gone up in price as much as the experience has gone down. Save your money & a headache. Once they have your money, your problem is not their problem.
10
Jessica
15 Apr 2024
·
Stayed 2 nights
Very clean and nice. Great nights sleep!
Very clean and nice. Great nights sleep!
10
Rebecca
18 Aug 2024
·
Stayed 1 night
Lovely hotel! Great pools and hot tubs, clean updated rooms! Will stay again!
Lovely hotel! Great pools and hot tubs, clean updated rooms! Will stay again!
6
Yer
27 Dec 2024
·
Stayed 1 night
Check in was good. Our room that we had was for 6 peoples only have 4 towels. We did not have any pillows, fitted sheets, and blanket for the pull out bed. I called down to housekeeping and they never brought up. I had to go down and grab it myself. The floor was dirty and was not sweep well at all. Overall the hotel is loud and not a quite place to relax.
Check in was good. Our room that we had was for 6 peoples only have 4 towels. We did not have any pillows, fitted sheets, and blanket for the pull out bed. I called down to housekeeping and they never brought up. I had to go down and grab it myself. The floor was dirty and was not sweep well at all. Overall the hotel is loud and not a quite place to relax.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are updated with very comfortable beds, and some suites suit families. Downsides include small or basic layouts, confusing floor plans, noise during busy times, and occasional in-room issues like weak shower pressure or temperature control.
Related guest reviews
6
Dianne
29 Oct 2025
·
Stayed 1 night
The room was in good condition. The layout of the hotel was strange and inconvenient. My key didn't work on the door I was instructed to enter through from parking lot. The door that did open (door 2) had zero indication of where to find the nearest elevator. After wondering and hunting I gave up a walked with luggage back up to the lobby in order to get to the floor my room was on. Staff was great though. Just strange layout and lack of good signage.
The room was in good condition. The layout of the hotel was strange and inconvenient. My key didn't work on the door I was instructed to enter through from parking lot. The door that did open (door 2) had zero indication of where to find the nearest elevator. After wondering and hunting I gave up a walked with luggage back up to the lobby in order to get to the floor my room was on. Staff was great though. Just strange layout and lack of good signage.
10
Jill
13 Apr 2025
·
Stayed 1 night
Great for our family of 5 to stay together. Plenty of room for all of us. We liked having the ability to get ready in multiple locations so the bathroom didn’t get crowded.
Great for our family of 5 to stay together. Plenty of room for all of us. We liked having the ability to get ready in multiple locations so the bathroom didn’t get crowded.
6
Jodi
11 Sept 2023
·
Stayed 3 nights
Good for family entertainment but not for business travelers. The set up is terrible. Floor plan is very choppy. The in room coffee maker worked only sometimes. The fan in the bathroom was disgusting and spitting hair onto the ceiling. The sink had a layer of grime between sink and countertop. Everything on the property is very spread out. It was worth a try but there is another property close by with a much more convenient set up for business travelers
Good for family entertainment but not for business travelers. The set up is terrible. Floor plan is very choppy. The in room coffee maker worked only sometimes. The fan in the bathroom was disgusting and spitting hair onto the ceiling. The sink had a layer of grime between sink and countertop. Everything on the property is very spread out. It was worth a try but there is another property close by with a much more convenient set up for business travelers
10
Matthew
2 May 2024
·
Stayed 1 night
Its newly remodel hotel fantastic way better than others been to
Its newly remodel hotel fantastic way better than others been to
6
Kathryn
29 Jul 2024
·
Stayed 1 night
Small rooms, overpriced
Small rooms, overpriced
8
Darryl
11 Aug 2024
·
Stayed 1 night
We’ve stayed here many times. This time the thermostat in our room didn’t seem to cool the room properly. Will stay here again.
We’ve stayed here many times. This time the thermostat in our room didn’t seem to cool the room properly. Will stay here again.
6
Susan
29 Aug 2024
·
Stayed 1 night
It was great overall. I took 2 stars off because of the fact that the water pressure in the shower was horrific. The volume of the water coming out of the shower head was the same as the faucet. I was appalled.
It was great overall. I took 2 stars off because of the fact that the water pressure in the shower was horrific. The volume of the water coming out of the shower head was the same as the faucet. I was appalled.
10
Stacy & Mitch
26 Jul 2025
·
Stayed 1 night
Nicely remodeled
Nicely remodeled
10
Annie
7 Aug 2025
·
Stayed 1 night
This was by far one of my favorite hotels I’ve stayed at this year. Very clean, friendly staff, extremely comfy bed, and in the perfect location. I wish I could’ve stayed longer.
This was by far one of my favorite hotels I’ve stayed at this year. Very clean, friendly staff, extremely comfy bed, and in the perfect location. I wish I could’ve stayed longer.
8
Nicole
12 Jan 2025
·
Stayed 1 night
I honestly don't understand why they have such high rates for such a small room with no view. It's outrageous to be honest. I'll probably wait for a cheaper rate if i ever return.
I honestly don't understand why they have such high rates for such a small room with no view. It's outrageous to be honest. I'll probably wait for a cheaper rate if i ever return.
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AI-generated summary based on recent guest reviews
Service
Service is mixed: many praise friendly, helpful staff and smooth check-in, but others report slow or unresponsive front desk, poor follow-up on billing or requests, and occasional rudeness.
Related guest reviews
10
Mary
19 Aug 2024
·
Stayed 1 night
The desk lady was very friendly!
The desk lady was very friendly!
10
Alan
5 Oct 2025
·
Stayed 1 night
I was only there 1 night and didn't use any of the amenities, but the hotel and staff were exceptional..nice property
I was only there 1 night and didn't use any of the amenities, but the hotel and staff were exceptional..nice property
8
kim
26 Jan 2025
·
Stayed 1 night
The gal who helped at check in was amazing. Great communication skills and overall nice.
The gal who helped at check in was amazing. Great communication skills and overall nice.
2
Janet
9 Jan 2026
·
Stayed 1 night
We were woken up with multiple cars going through the hotel parking honking their horns for about 45 minutes to an hour. Police showed up. Front desk wouldn’t answer the phone. Would never return.
We were woken up with multiple cars going through the hotel parking honking their horns for about 45 minutes to an hour. Police showed up. Front desk wouldn’t answer the phone. Would never return.
10
Mary
10 Feb 2025
·
Stayed 3 nights
Kids loved the pools and arcade. Staff was VERY friendly and helpful.
Kids loved the pools and arcade. Staff was VERY friendly and helpful.
10
Mara Hauer
11 Nov 2024
·
Stayed 1 night
Wonderful front desk service!
Wonderful front desk service!
2
Rondine
19 Mar 2025
·
I have made 4 phone calls as I was billed more than I should have been. Each call resulting in them saying someone will call me back. NOBODY calls back!!! I even spoke to Brad who said he was the manager on site...he said he would look into it and call me back...guess how that went! I booked through Expedia and asked to be on a floor near my friends they changed my room type and rate without notifying me! Worst customer service ever!
I have made 4 phone calls as I was billed more than I should have been. Each call resulting in them saying someone will call me back. NOBODY calls back!!! I even spoke to Brad who said he was the manager on site...he said he would look into it and call me back...guess how that went! I booked through Expedia and asked to be on a floor near my friends they changed my room type and rate without notifying me! Worst customer service ever!
6
Christine
6 Nov 2023
·
Stayed 1 night
The hotel was clean and nicely updated, bar/restaurant are very nice as was the staff there. Pool and hotub/game area very nice and clean. The heat in the room would go past the set temp and then the air conditioner would come on and freeze us. The hotel staff (except the bar staff and gentleman who was in a purple shirt we talked to after we checked in) really need to be instructed on what being in customer service means. When we checked in we were not informed of any of the amenities or time/locations, called for tv remote not working the next am and was told I could come and get a new one (I did say no and asked them to bring it to me which they reluctantly did,it was just after 6 am I was was not dressed to go out), told the front desk on check out about heat/ac in room told they would have someone look at it later no appologies. Not the level of service I expected for this $$ hotel.
The hotel was clean and nicely updated, bar/restaurant are very nice as was the staff there. Pool and hotub/game area very nice and clean. The heat in the room would go past the set temp and then the air conditioner would come on and freeze us. The hotel staff (except the bar staff and gentleman who was in a purple shirt we talked to after we checked in) really need to be instructed on what being in customer service means. When we checked in we were not informed of any of the amenities or time/locations, called for tv remote not working the next am and was told I could come and get a new one (I did say no and asked them to bring it to me which they reluctantly did,it was just after 6 am I was was not dressed to go out), told the front desk on check out about heat/ac in room told they would have someone look at it later no appologies. Not the level of service I expected for this $$ hotel.
10
Whitney
20 Feb 2023
·
Stayed 1 night
Every place is short staffed so I can understand but was hoping to get towels and toilet paper brought to room and 4 hours after I requested front desk to bring it up nobody could manage to. In 4 hours! I’m a single mom with large party of kids and could not make it down to desk . Now I have to wait for them to fall asleep to get toilet paper and towels
Every place is short staffed so I can understand but was hoping to get towels and toilet paper brought to room and 4 hours after I requested front desk to bring it up nobody could manage to. In 4 hours! I’m a single mom with large party of kids and could not make it down to desk . Now I have to wait for them to fall asleep to get toilet paper and towels
6
Yer
27 Dec 2024
·
Stayed 1 night
Check in was good. Our room that we had was for 6 peoples only have 4 towels. We did not have any pillows, fitted sheets, and blanket for the pull out bed. I called down to housekeeping and they never brought up. I had to go down and grab it myself. The floor was dirty and was not sweep well at all. Overall the hotel is loud and not a quite place to relax.
Check in was good. Our room that we had was for 6 peoples only have 4 towels. We did not have any pillows, fitted sheets, and blanket for the pull out bed. I called down to housekeeping and they never brought up. I had to go down and grab it myself. The floor was dirty and was not sweep well at all. Overall the hotel is loud and not a quite place to relax.
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AI-generated summary based on recent guest reviews
Location
Generally convenient for shopping and events, with several noting a central spot. A few felt the surroundings were less attractive.
Related guest reviews
6
Sid
14 Mar 2025
·
Stayed 1 night
Upon arrival, room appeared nice. No tv remote. Had to go get one from front desk. No cups for bathroom. Room not what we requested. Too many little kids in the whirlpool so didn’t get to use it. You have to ask at front desk for a non slip mat for the shower. Nothing in room as far as channel guide, restaurants in area. Advertised as room service. That was not true. The location is not attractive at all. We won’t be staying there again.
Upon arrival, room appeared nice. No tv remote. Had to go get one from front desk. No cups for bathroom. Room not what we requested. Too many little kids in the whirlpool so didn’t get to use it. You have to ask at front desk for a non slip mat for the shower. Nothing in room as far as channel guide, restaurants in area. Advertised as room service. That was not true. The location is not attractive at all. We won’t be staying there again.
10
William
28 Feb 2025
·
Stayed 1 night
Beautiful property. Pool area is amazing. Conveniently located near shopping
Beautiful property. Pool area is amazing. Conveniently located near shopping
10
Christopher
30 Dec 2024
·
Stayed 3 nights
The property is centrally located near my family and the facility has multiple venues for kids and adults.
The property is centrally located near my family and the facility has multiple venues for kids and adults.
10
Jacqueline
11 Jul 2024
·
Stayed 1 night
Everyone was very friendly. They also recommended the shuttle to the Beach Boys concert.
Everyone was very friendly. They also recommended the shuttle to the Beach Boys concert.
8
Gwen
26 Jun 2025
·
Stayed 5 nights
good location
good location
8
Daniel
12 Mar 2023
·
Stayed 2 nights
Room looked recently remodeled & was nice. Looks like a lot of construction going on to improve property. Bar/restaurant that is attached was not open due to construction. The hotel instead had a temporary portable bar set up in the lobby. Have stayed there in the past and their shuttle was able to drop us downtown to convention center, etc. However this time, it was parked with plowed snow around it and told they didn’t have one available.
Room looked recently remodeled & was nice. Looks like a lot of construction going on to improve property. Bar/restaurant that is attached was not open due to construction. The hotel instead had a temporary portable bar set up in the lobby. Have stayed there in the past and their shuttle was able to drop us downtown to convention center, etc. However this time, it was parked with plowed snow around it and told they didn’t have one available.
10
Annie
7 Aug 2025
·
Stayed 1 night
This was by far one of my favorite hotels I’ve stayed at this year. Very clean, friendly staff, extremely comfy bed, and in the perfect location. I wish I could’ve stayed longer.
This was by far one of my favorite hotels I’ve stayed at this year. Very clean, friendly staff, extremely comfy bed, and in the perfect location. I wish I could’ve stayed longer.
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AI-generated summary based on recent guest reviews
Dining
Food at Legends often earns praise, but dining is inconsistent with occasional closures, understaffing, or slow service. Breakfast is typically not included, and some reported issues at the on-site coffee outlet.
Related guest reviews
10
Rachel
29 Jan 2023
·
Stayed 1 night
Updates at the hotel are great! Lots of pool, arcades, and space to enjoy ourselves. Only wish continental breakfast was included.
Updates at the hotel are great! Lots of pool, arcades, and space to enjoy ourselves. Only wish continental breakfast was included.
10
Tracy
13 Apr 2025
·
Stayed 2 nights
Restaurant was understaffed and not enough food for the buffet that was offered. Children took over the hot tub pools and were throwing balls across the pools and jumping in and out of hot tub and pool, splashing and yelling. Hard for adults to relax in the hot tub or have infants in pools.
Restaurant was understaffed and not enough food for the buffet that was offered. Children took over the hot tub pools and were throwing balls across the pools and jumping in and out of hot tub and pool, splashing and yelling. Hard for adults to relax in the hot tub or have infants in pools.
8
Trish
20 Sept 2024
·
Stayed 1 night
We greatly enjoyed our room and the accomodations. At check in the staff was very welcoming and did a great job. We were encouraged to checkout Legends because they have great food and live music. So, that\'s what we did. We arrived at Legends around 8:30pm and we were immediately seated. Upon being sat out server Joseph was there to take our order. Finally, at 9:10 all of our drinks and the appetizer were delivered (40 minutes after being ordered). We then asked if we could place our food order and Joseph told us that the kitchen just closed at 9. 😱 We had literally been waiting to order for 40 minutes and we\'re now just finding this out. I said, "we\'ve been waiting for you to come and get our order for over a half hour and now you\'re telling us that we can\'t order?" Joseph with zero remorse or apologies said he\'d grab his manager and just walked away. Mind you, we never asked to speak to a manager. The manager came over and was very kind. She offered to take the appetizer off our order. We gave Joseph our card and he returned with the slip to sign. Sure enough, he hadn\'t taken off the app and once again no remorse. Someone in our party saw him pointing at us and talking about us. It felt like he was shaming us for his poor service. We were celebrating my 40th birthday and it was such a a bummer to be treated so poorly. We were really hoping for the restaurant to be great because of the recommendation when we arrived at the hotel.
We greatly enjoyed our room and the accomodations. At check in the staff was very welcoming and did a great job. We were encouraged to checkout Legends because they have great food and live music. So, that\'s what we did. We arrived at Legends around 8:30pm and we were immediately seated. Upon being sat out server Joseph was there to take our order. Finally, at 9:10 all of our drinks and the appetizer were delivered (40 minutes after being ordered). We then asked if we could place our food order and Joseph told us that the kitchen just closed at 9. 😱 We had literally been waiting to order for 40 minutes and we\'re now just finding this out. I said, "we\'ve been waiting for you to come and get our order for over a half hour and now you\'re telling us that we can\'t order?" Joseph with zero remorse or apologies said he\'d grab his manager and just walked away. Mind you, we never asked to speak to a manager. The manager came over and was very kind. She offered to take the appetizer off our order. We gave Joseph our card and he returned with the slip to sign. Sure enough, he hadn\'t taken off the app and once again no remorse. Someone in our party saw him pointing at us and talking about us. It felt like he was shaming us for his poor service. We were celebrating my 40th birthday and it was such a a bummer to be treated so poorly. We were really hoping for the restaurant to be great because of the recommendation when we arrived at the hotel.
10
Jill
11 Jul 2023
·
Stayed 1 night
Absolutely beautiful hotel!! Loved the pools, game areas, basketball courts, volleyball court. Restaurant was great! And enjoyed caribou in the morning:)
Absolutely beautiful hotel!! Loved the pools, game areas, basketball courts, volleyball court. Restaurant was great! And enjoyed caribou in the morning:)
10
jenni
24 Feb 2025
·
Stayed 2 nights
Loved our stay here! Kids were entertained, adults had a blast visiting & relaxing. The food in Legends was delicious & the band was pretty good too! We will be staying here again!
Loved our stay here! Kids were entertained, adults had a blast visiting & relaxing. The food in Legends was delicious & the band was pretty good too! We will be staying here again!
8
work
19 Apr 2023
·
Stayed 1 night
The shower is a bit cramped with the seat down, but it was nice to have a place to sit. There needs to be some shelving in the shower stall to set things (shampoo, soap rag) on. Everything else was good. Comfortable bed and pillows. Also, the food in the restaurant was very good. Looking forward to seeing it when the work is all done.
The shower is a bit cramped with the seat down, but it was nice to have a place to sit. There needs to be some shelving in the shower stall to set things (shampoo, soap rag) on. Everything else was good. Comfortable bed and pillows. Also, the food in the restaurant was very good. Looking forward to seeing it when the work is all done.
8
Daniel
12 Mar 2023
·
Stayed 2 nights
Room looked recently remodeled & was nice. Looks like a lot of construction going on to improve property. Bar/restaurant that is attached was not open due to construction. The hotel instead had a temporary portable bar set up in the lobby. Have stayed there in the past and their shuttle was able to drop us downtown to convention center, etc. However this time, it was parked with plowed snow around it and told they didn’t have one available.
Room looked recently remodeled & was nice. Looks like a lot of construction going on to improve property. Bar/restaurant that is attached was not open due to construction. The hotel instead had a temporary portable bar set up in the lobby. Have stayed there in the past and their shuttle was able to drop us downtown to convention center, etc. However this time, it was parked with plowed snow around it and told they didn’t have one available.
6
Carol
6 Apr 2023
·
Stayed 1 night
The dining was not what we expected,under construction,but not very helpful,maybe after you have everything done,we hope to will be better
The dining was not what we expected,under construction,but not very helpful,maybe after you have everything done,we hope to will be better
10
Brian
12 Jul 2023
·
Stayed 2 nights
The room was spacious and attractive. I found the restaurant to be a bonus feature here with good food and ambiance. The large spread for the pool and arcade areas were quite impressive.
The room was spacious and attractive. I found the restaurant to be a bonus feature here with good food and ambiance. The large spread for the pool and arcade areas were quite impressive.
10
Cindy
30 Dec 2024
·
Stayed 1 night
Having a problem with their billing, caribou staff needs training(we had to throw 3 of our beverages) but the actual hotel stay was great
Having a problem with their billing, caribou staff needs training(we had to throw 3 of our beverages) but the actual hotel stay was great
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AI-generated summary based on recent guest reviews
8
Cindy
29 Jul 2026
·
Stayed 1 night
This seemed to be an older hotel. The room was clean and beds were comfortable. Could use a little upgrade. Was disappointed that the towels were dingy. Clean, white towels equals a clean room. Other than that an ok stay.
This seemed to be an older hotel. The room was clean and beds were comfortable. Could use a little upgrade. Was disappointed that the towels were dingy. Clean, white towels equals a clean room. Other than that an ok stay.
4
Debbie
2 Jul 2026
·
Stayed 1 night
In the lobby, the coffee shop was closed both days we were there and the staff had no idea what the hours of operation . We were put in a smoking room when requested we desired non Smoking.
In the lobby, the coffee shop was closed both days we were there and the staff had no idea what the hours of operation . We were put in a smoking room when requested we desired non Smoking.
10
Connor
28 Jun 2026
·
Stayed 1 night
Best holiday inn I’ve ever stayed at. A+ all around
Best holiday inn I’ve ever stayed at. A+ all around
10
Joshua
14 Jun 2026
·
Stayed 2 nights
Loved the pools and volleyball court. Would be nice if they were opened a little later.
Loved the pools and volleyball court. Would be nice if they were opened a little later.
10
Donna
13 Jun 2026
·
Stayed 2 nights
The property was in a great location close to everything restaurants, shopping and breweries and bars. Would stay again.
The property was in a great location close to everything restaurants, shopping and breweries and bars. Would stay again.
FAQs about Holiday Inn & Suites St. Cloud by IHG
Is parking available at the property?
Yes, free self-parking is available onsite. Guests must contact the property in advance to reserve onsite parking.
What type of breakfast is offered and what are the serving hours?
Cooked-to-order breakfasts are available daily for a fee, approximately USD 7.00 to 15.00 for adults and USD 3.00 to 5.00 for children.
What are the standard check-in and check-out times?
Check-in is at 4:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.
What is the location of the property in relation to key landmarks?
The hotel is located in the business district, within a 10-minute walk of Crossroads Center and Stearns History Museum. It is 2.5 miles from St. Cloud State University and 2.9 miles from Quarry Park and Nature Preserve.
Does the property have a swimming pool?
Yes, there are 2 indoor pools and 2 hot tubs available. Pool access is available from 8:00 AM to 11:00 PM.
What are the policies for guests staying with children?
Up to 4 children aged 12 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: 168.4333172202301USD
- 2026-09-18: 210.00461578056334USD
- 2026-09-19: 195.62962997360228USD
- 2026-09-20: 149.1913711566925USD
- 2026-09-21: 133.34918985443116USD
- 2026-09-22: 157.88303390556334USD
- 2026-09-23: 171.12786132453917USD
- 2026-09-24: 150.70608381866455USD
- 2026-09-25: 165.36647059387207USD
- 2026-09-26: 167.51732786933897USD
- 2026-09-27: 137.44872420707702USD
- 2026-09-28: 141.1343456526947USD
- 2026-09-29: 186.6633982775116USD
- 2026-09-30: NO DATA
- 2026-10-01: NO DATA
- 2026-10-02: 202.33074234718322USD
- 2026-10-03: 210.3396722756195USD
- 2026-10-04: 151.31572678848266USD
- 2026-10-05: 154.7959955506897USD
- 2026-10-06: 182.65970452514648USD
- 2026-10-07: 166.5337873711395USD
- 2026-10-08: 147.2302144695282USD
- 2026-10-09: 176.35848302490234USD
- 2026-10-10: 179.95764110527037USD
- 2026-10-11: 137.25417725337982USD
- 2026-10-12: 140.4642326625824USD
- 2026-10-13: 158.4600055368805USD
- 2026-10-14: 164.01544764770506USD
- 2026-10-15: 164.01544764770506USD
- 2026-10-16: 173.78612341667176USD
- 2026-10-17: 172.94306616851807USD
- 2026-10-18: 159.96234375411987USD
- 2026-10-19: 141.02626206424713USD
- 2026-10-20: 150.28894584388732USD
- 2026-10-21: 171.64450315589903USD
- 2026-10-22: 166.57699276245117USD
- 2026-10-23: 172.93226920257567USD
- 2026-10-24: 166.77154847991943USD
- 2026-10-25: 131.59411324367522USD
- 2026-10-26: 140.05351853199005USD
- 2026-10-27: 152.14796954315185USD
- 2026-10-28: 149.15407254707335USD
- 2026-10-29: 134.89383955833435USD
- 2026-10-30: 165.36647059387207USD
- 2026-10-31: 161.22692086257933USD
- 2026-11-01: 155.0662001399231USD
- 2026-11-02: 133.92523252601623USD
- 2026-11-03: 138.91865399894715USD
- 2026-11-04: 142.82044262145996USD
- 2026-11-05: 137.45953870056152USD
- 2026-11-06: 166.5337873711395USD
- 2026-11-07: 158.88152539718627USD
- 2026-11-08: 152.39656267295837USD
- 2026-11-09: 133.19026763008117USD
- 2026-11-10: 147.889512966156USD
- 2026-11-11: 144.0417705197525USD
- 2026-11-12: 138.34581886756897USD
- 2026-11-13: 168.60896071975708USD
- 2026-11-14: 167.6254026940155USD
- 2026-11-15: 153.23960239356995USD
- 2026-11-16: 144.25793769664764USD
- 2026-11-17: 180.49805028373717USD
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Check-in must be done by someone who is at least 21 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pool access available from 8:00 AM to 11:00 PM.
- Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is recommended for transportation to and from this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- Fee for cooked-to-order breakfast: approximately USD 7.00 to 15.00 for adults, and USD 3.00 to 5.00 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Business centre
Housekeeping
Activities
Swimming pool
Golf course (nearby)
Cycling
Billiards
Fishing
Horse riding
Playground
Canoeing
Hiking
Child pool
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Fireplace
Outdoor Furniture
Terrace
Fitness Center (nearby)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
Services
Business centre
Housekeeping
Banquet facilities
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Lockers Available
Ski Storage
General
Restaurant
Non-smoking rooms
Hot tub/Jacuzzi
Picnic area/Tables
Allergy-free room available
Vending machines
Family room
Beach Sun Loungers
Fence Around Pool
Wheelchair Accessible (Limited)