ibis London Excel-Docklands

$190
/ night

Avg. for October

ibis London Excel-Docklands - Image 1
ibis London Excel-Docklands - Room
ibis London Excel-Docklands - Room
ibis London Excel-Docklands - Restaurant
ibis London Excel-Docklands - Bathroom

Prices for ibis London Excel-Docklands

Select dates to see prices and availability

$190
/ night

Avg. for October

Monthly average prices

Nightly prices at ibis London Excel-Docklands average $103 in August, the cheapest month, and $217 in March, the most expensive, based on the last 12 months.

Average nightly price at ibis London Excel-Docklands by month, last 12 months (USD)
MonthAverage price
January$116
February$126
March$217
April$133
May$199
June$185
July$211
August$103
September$201
October$190
November$202
December$152

Most expensive: March (~$217)

Cheapest: August (~$103)

About this property

Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.

  • Parking

  • Restaurant

  • Non-Smoking Rooms

  • Business Center

  • Dry Cleaning

  • Housekeeping

Location

9 Western Gateway, Royal Victoria Dock, Canning Town South, London, England, United Kingdom

Excel London (0.2 miles)

River Thames (1.3 miles)

The Arena (2 miles)

ABBA Arena (3.1 miles)

Queen Elizabeth Olympic Park (3.1 miles)

London Stadium (3.6 miles)

Room options

4

Twin Room, 2 Twin Beds, Accessible

2 Twin Beds

Sleeps 2

183 ft²

Heating
Wi-Fi (Free)
Private Bathroom

6

Twin Room, 2 Twin Beds

2 Twin Beds

Sleeps 2

183 ft²

Heating
Wi-Fi (Free)
Private Bathroom

7

Room, 1 Double Bed, Accessible

1 Full Bed

Sleeps 2

183 ft²

Heating
Wi-Fi (Free)
Private Bathroom

15

Double Room (Sweetroom)

1 Full Bed

Sleeps 2

183 ft²

Heating
Wi-Fi (Free)
Private Bathroom

5

Premium Room, 1 Double Bed

1 Full Bed

Sleeps 2

Heating
Wi-Fi (Free)
Private Bathroom

5

Premium Twin Room, 2 Twin Beds

2 Twin Beds

Sleeps 2

Heating
Wi-Fi (Free)
Private Bathroom

Guest reviews of ibis London Excel-Docklands

What guests think

AI-generated summary based on recent guest reviews

At ibis London Excel-Docklands, travellers highlight a convenient location for ExCeL and the O2, friendly staff, generally clean basic rooms and good value, alongside recurring gripes about very firm beds, hot or hard-to-cool rooms, and occasional maintenance issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Karen

IAN-logo

last week

·

Stayed 1 night

Staff were very helpful when needed parking was very expensive
Staff were very helpful when needed parking was very expensive
6

Brian

IAN-logo

2 weeks ago

·

Stayed 2 nights

Bar is stocked with crappy beer and weird canned cocktails. The lobby had a surprisingly cheerful and active vibe for a budget hotel next to a conference center. Other guests seemed to like the restaurant and breakfast buffet (I didn't try it, no opinion). Room was minimalist but had everything I needed. There are small groceries and a curry with a very wide-ranging menu across the street. Prices at Ibis hotels seem to vary wildly from night to night. I don't know if they're doing dodgy surveillance pricing on me or not.
Bar is stocked with crappy beer and weird canned cocktails. The lobby had a surprisingly cheerful and active vibe for a budget hotel next to a conference center. Other guests seemed to like the restaurant and breakfast buffet (I didn't try it, no opinion). Room was minimalist but had everything I needed. There are small groceries and a curry with a very wide-ranging menu across the street. Prices at Ibis hotels seem to vary wildly from night to night. I don't know if they're doing dodgy surveillance pricing on me or not.
2

Premraj

IAN-logo

3 weeks ago

·

Stayed 1 night

I recently stayed at the Ibis Hotel London ExCeL in room UH410, and unfortunately my experience was extremely disappointing. The toilet in my room was blocked from the start of my stay, so I immediately reported it to reception. I was assured that someone from maintenance would come and fix the issue. However, nobody arrived. The following morning, I reported the problem again and was once more told that someone would attend shortly. After waiting nearly another hour without any update, I went back to reception to complain again. It was only then that I was informed there was actually no maintenance staff available that day. What frustrated me most was the lack of honesty and communication. If no maintenance staff were available, why was I repeatedly told that someone was coming to fix the problem? A maintenance issue can happen in any hotel, but misleading guests and failing to provide updates is simply unacceptable. Even more disappointing was the lack of proactive support. A blocked toilet is a basic issue that significantly affects a guest's stay, yet no alternative solution was offered initially. Nobody suggested another room or provided any practical assistance until I escalated the matter several times. Only after repeated complaints was I finally moved to another room. The issue itself was inconvenient, but the poor customer service made the experience far worse. I felt that my concerns were not taken seriously and that resolving the problem was not a priority.
I recently stayed at the Ibis Hotel London ExCeL in room UH410, and unfortunately my experience was extremely disappointing. The toilet in my room was blocked from the start of my stay, so I immediately reported it to reception. I was assured that someone from maintenance would come and fix the issue. However, nobody arrived. The following morning, I reported the problem again and was once more told that someone would attend shortly. After waiting nearly another hour without any update, I went back to reception to complain again. It was only then that I was informed there was actually no maintenance staff available that day. What frustrated me most was the lack of honesty and communication. If no maintenance staff were available, why was I repeatedly told that someone was coming to fix the problem? A maintenance issue can happen in any hotel, but misleading guests and failing to provide updates is simply unacceptable. Even more disappointing was the lack of proactive support. A blocked toilet is a basic issue that significantly affects a guest's stay, yet no alternative solution was offered initially. Nobody suggested another room or provided any practical assistance until I escalated the matter several times. Only after repeated complaints was I finally moved to another room. The issue itself was inconvenient, but the poor customer service made the experience far worse. I felt that my concerns were not taken seriously and that resolving the problem was not a priority.
6

Kate

IAN-logo

3 weeks ago

·

Stayed 1 night

Breakfast made up for a small room which needed a deep clean as there was a smell of urine by the window and between the beds the carpet was soiled and stained - yuck.
Breakfast made up for a small room which needed a deep clean as there was a smell of urine by the window and between the beds the carpet was soiled and stained - yuck.
10

Dror

IAN-logo

Sep 16, 2026

·

Stayed 6 nights

Perfect hotel to attend the ExCel
Perfect hotel to attend the ExCel

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 05:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs about ibis London Excel-Docklands

Is parking available at the property?

Self parking is available on-site for a fee of GBP 30 per day. Parking is limited and does not require a reservation.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10 AM for a fee of approximately GBP 14.50 per person. Children aged 11 and younger eat free breakfast.

Does the property allow pets?

Pets are allowed at the property with a fee of GBP 20 per pet, per day. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early check-in and late check-out are subject to availability and may incur additional charges.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and facilities. Step-free entrances are available.

Where is the property located in relation to key landmarks?

The hotel is located in London Docklands, within a 10-minute drive of The Arena and Tower of London. It is approximately 0.3 km from ExCeL Exhibition Centre and 3.8 km from London City Airport.

What are the policies for guests staying with children?

Children are welcome at the property, and those aged 11 and younger can stay for free.

Have a question?

Instant AI responses are based on hotel information

Considering this hotel for your London trip?

What do room rates usually run at ibis London Excel-Docklands in London?

Over the next 60–90 days, room rates at ibis London Excel-Docklands in London typically land around $85 a night for two guests, ranging from $67 to $273 on peak dates.

Why is ibis London Excel-Docklands so affordable?

The ibis London Excel-Docklands in London undercuts most nearby options — it’s cheaper than 17 of 19 comparable hotels in the area, while those neighbours typically run around $162 a night. Its position near Excel London and transport links, and its appeal to couples and business travellers, helps explain the hotel’s pricing relative to peers.

When are the lowest rates at ibis London Excel-Docklands?

August is the cheapest month to stay at ibis London Excel-Docklands in London, averaging $122 a night; March is the priciest month at $259. August’s lower rates come even though September is actually the quietest month for demand.

When is the quietest time to visit ibis London Excel-Docklands?

Demand at ibis London Excel-Docklands in London peaks in March and falls through late summer, with September the quietest month. If you prefer fewer crowds and easier access to local venues, plan for early autumn.

What’s nearby and who stays at ibis London Excel-Docklands?

Set in Greater London, ibis London Excel-Docklands in London sits close to Excel London, the River Thames and Stratford’s Westfield shopping, making it convenient for business events and leisure exploring. The hotel commonly attracts couples and business travellers and highlights eco-friendly and business-focused amenities.

How does the nightly price at ibis London Excel-Docklands in London compare to recent weeks?

The current price at ibis London Excel-Docklands in London is $212 per night for 2 guests, which is high for this hotel: about 45% above its $147 average over the last 60 days. Most nights over that period fell between $82 and $694.

Prices for upcoming dates

October 2026
November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

Product

  • Affiliate program
  • Cookie preferences
  • Cookie policy
  • Privacy policy
  • Terms of use

Social

© 2026 Vio