Ocean View Apartments

The original room that we paid Hotels.com for 100% in full weeks before our travel was totally without a doubt not acceptable. Don't know where to start but no electricity in the bathroom (women need to blow dry and apply makeup) along with a supposed balcony which was like 12" in front to back depth. Simple thing might be providing an extension chord? You couldn't put a chair out on the supposed balcony also if you had a butt at all you had to lean backwards against the sliding glass. Get this if you opened the balcony sliding glass door the AC cut off. We were having our teeth pulled and needed a hotel room to lay around, watch TV, and set on the balcony. Luckily we contacted the condo manager guy, Miguel Artusa and he told me to settle down. Since it was a low volume week he had many empty units. So by paying more money we upgraded to an acceptable room and were basically happy during the 10 days of dental surgery. If Miguel has that same room in 6 months when we will have to go back for more teeth work we will rent the same one. It is so hot that local condos currently are advertising up to 63% off normal rates to book now for June.

The staff on the outside grounds and in the building were courteous and always willing to help, as was the owner of the room. For check-in, it would be ideal to inform the occupant that the WhatsApp app would be needed for filling out the registration. After a very long day of travelling, it only added to the stress. At our first breakfast at the restaurant, I asked for tea but the appliance to boil water did not work. A few days later, my wife ordered a club sandwich but they were out of fries. She had a side order of rice! Coincidentally, the water boiler appliance in the room was also not working. Contacted the owner and he replied but no action taken. Could not keep ice in the small refrigerator as the very small ice box had not been thawed out in some time and nothing could fit in the small opening that was not covered in frost. The kitchen faucet needs adjustment as water sprays unexpectedly. The bathroom sink is not user friendly if you want to keep the counter dry. Not sure if the room could be sprayed as there were little ant-like insects zooming around. As mentioned earlier, everybody was warm, receptive and helpful, but we would not return to Ocean View Apartments.

Clean

Very old

The room was very clean and the staff were nice and helpful. We had a couple of minor issues with the toilet and the keypad. Both were addressed by the manager.