Name: The Stuart Hotel, Derby City Centre, Sure Collection by Best Western
Address: 119 London Road, Derby, England, United Kingdom, Derby, Derbyshire, United Kingdom
Rating: 7.13

Guest reviews

7.1

Good

Based on 2,030 verified reviews

Who stays here?

Business

41%

Couple

28%

Family

8%

Group

12%

Solo

9%

What guests think

AI-generated summary based on recent guest reviews

Reviews of The Stuart Hotel, Sure Hotel Collection by Best Western highlight friendly, helpful staff and a convenient location near the station and city centre, with many guests finding good value and comfortable beds despite a generally basic feel.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

6

Stephen

25 Mar 2026

·

Stayed 3 nights

I've stayed at the Stuart a number of times over the last 20 years and each time, it's slightly less good than the last. To be honest I'm not sure why it's in Best Western's portfolio; I think it needs a proper makeover. My colleague and I didn't eat in the hotel in the evening; the menu was basic and there was no atmosphere. Breakfast was pretty good, to be fair. The room was clean and comfortable, though the shower (room 125) was small and awkward; it didn't have an internal fan, and the door kept closing, which was annoying. All in all the whole place seems 'tired'; it really could be so much better.

10

Nicola

24 Mar 2026

·

Stayed 1 night

The room was clean and the bed was very comfortable, they had a nice warm space heater and I had a good nights sleep because it was nice and quiet. Convenient location near to Derby train station. Staff were helpful and polite and I would definitely stay here again.

8

Arunkumar

26 Feb 2026

·

Stayed 2 nights

Yes

8

Lynda

19 Jan 2026

·

Stayed 1 night

Very helpful lady on reception who booked us a taxi. The room was comfortable with a spotless bathroom, but it wasn't easy to get into the bath, but I have got a dodgy hip.

6

Lauren

9 Jan 2026

·

Stayed 5 nights

Good size TV in room, but other than that it was very basic and run down. The shower head was disgusting, lots of mould around the water outlets so I chose not to use it. The staff were very polite and friendly. It is a shame as the hotel is in an ideal location for where I am working, however for the same price I'd prefer (and recommend others) to book a Travelodge and travel a mile in the mornings.

119 London Road, Derby, England, United Kingdom

Location

With a stay at The Stuart Hotel Derby, Derby City Centre, Sure Collection by Best Western, you'll be centrally located in Derby, a short 5-minute walk from Derbion and 15 minutes by foot from Derby Cathedral. This hotel is 1.4 mi (2.2 km) from Derbyshire County Cricket Club and 1.6 mi (2.5 km) from Pride Park Stadium.

Derbion(0.2 Miles)

Derbion(0.3 Miles)

Derby Theatre(0.3 Miles)

Quad(0.4 Miles)

Derby Museum of Industry & History(0.4 Miles)

The Roundhouse(0.4 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 03:00

Before 11:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of GBP 6.00 per day. Parking is uncovered and limited, and a reservation is not required.

A buffet breakfast is available for a fee of approximately GBP 11 for adults and GBP 7 for children. Breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Check-in is from 3:00 PM, and check-out is until 11:00 AM. Early check-in and late check-out are available for a fee of GBP 10, subject to availability.

The property offers step-free entrances and wheelchair-accessible facilities in public areas. Specific details about room accessibility are not provided.

The hotel is centrally located in Derby, just a 5-minute walk from Derbion and 15 minutes on foot from Derby Cathedral. Other nearby attractions include Derbyshire County Cricket Club (1.4 mi) and Pride Park Stadium (1.6 mi).

Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stay is not specified.

The Stuart Hotel, Derby City Centre, Sure Collection by Best Western

Amenities

Property description

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Guest reviews