Name: pentahotel Derby
Address: Locomotive Way Pride Park, Pride Park, Derby, England, United Kingdom, Derby, England, GB
Price range: US$58–US$230 per night
Rating: 7.6

What guests think

Reviews of B&B HOTEL Derby describe a modern, generally clean and comfortable stay with friendly, welcoming staff and a convenient location near the station, though some guests report intermittent service lapses and occasional maintenance issues affecting comfort.

Guests like the bar and gym, while parking is available but often charged, and ongoing refurbishment has caused daytime noise for some. Room comfort is praised, but multiple reviews cite faulty or hard to control air conditioning, temperamental TVs and patchy Wi Fi. Breakfast is frequently rated good with a wide choice, yet several mention slow replenishment or lukewarm dishes. Expect a good value, well located stay with mostly smooth service and occasional hiccups.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Bar and gym receive positive mentions, and parking is available but often charged. Refurbishment works and a lift outage caused disruptions for some; sauna availability appears inconsistent, and a pool table is available.

Related guest reviews

8

Claire

15 Mar 2025

·

Stayed 1 night

Staff really friendly, surprised on the interior compared to the exterior. Nice touch free pool. If eating out locally make sure you book

10

Dave

23 Aug 2025

·

Stayed 1 night

Excellent in all aspects. Room, bar and breakfast all good. Amazing value for money.

10

Lucy

24 Nov 2025

·

Stayed 1 night

Great hotel. Spotlessly clean, good facilities and great selection at breakfast. We will use the gym next time it looked brill!

10

Carole

2 Jul 2025

·

Stayed 2 nights

Quiet good breakfast. No sauna which was disappointing and had to pay for parking which should be included in room price

6

Nigel

5 Apr 2024

·

Stayed 1 night

Lift not working Breakfast moderate

10

David

22 Aug 2024

·

Stayed 3 nights

We had a very pleasant and comfortable stay at the B&B in Derby. Great staff, great breakfast, nice gym and very comfortable beds! Will return!

8

Jonathan

19 Dec 2022

·

Stayed 1 night

Good hotel facilities friendly staff and free onsite parking too, What a bonus!! Will be returning there again for our next visit to derby.

10

Stephen

18 Dec 2025

·

Stayed 1 night

Nice modern hotel with plenty of parking at a reasonable charge. Dog friendly Short walk to the train station and some very good pubs near to it.

6

Lisa-Marie

19 Mar 2025

·

Stayed 2 nights

This hotel is being refurbished until June 2025. My room was so noisy during the day and it was bad enough that I left a day early. I went to the reception desk to ask for another room in the hope I’d get something quieter and was told it was pretty much the same throughout the hotel. They asked a manager to come and check to see if there was a room he thought wouldn’t be affected, but the manager couldn’t be bothered to join us. I’ve always enjoyed staying here and have been a regular customer for years. I’ve always been happy here, but I wouldn’t consider going back until the refurbishment is complete.

8

Christopher

17 Dec 2023

·

Stayed 1 night

It was OK, definitely a 3-star hotel In my opinion it really doesn’t need a lot more investment to bring it up from 3 stars to 4 stars, I think they can achieve it if they want to Services are good though. Nice bar, gym and sauna are alright

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Cleanliness

Cleanliness is widely praised, with many noting spotless rooms and tidy public areas. A few report worn carpets, missing bathroom grout, and occasional lapses in housekeeping during multi night stays.

Related guest reviews

6

Christopher

9 Nov 2023

·

Stayed 4 nights

I have stayed here for ~6 times during business travel. Breakfast is good, with different options. Hotel needs a general overall deep cleaning (hall carpets are dirty, room carpets stained, walls with scuff marks). For the cost, which I think is high for Derby, they need to direct some funds back to hotel appearance. Staff helpful, but their computer system is very slow and tedious.

10

Connor

3 Sept 2025

·

Stayed 1 night

Fantastic hotel, room was immaculate and staff were brilliant.

10

Michael

26 Nov 2025

·

Stayed 2 nights

The place was clean throughout the cleanest hotel we’ve stayed in amazing well done staff was friendly great hospitality and very friendly and helpful

10

David

16 Dec 2025

·

Stayed 1 night

Modern and clean

4

VAUGHAN

4 Sept 2024

·

Stayed 2 nights

There’s a difference between mood lighting and living in a state of purgatory. When staying at a hotel, I expect it to be warm and inviting. Unfortunately, the reception, which doubles as part of the bar, is extremely dim—perhaps intentionally so, to distract from the state of the hotel. To add to the ambience, there’s background music, which seems to be part of the overall theme. The lifts are almost entirely dark, with barely any light at all. I would not recommend this hotel for anyone with visual impairments. The first room I was given had broken tiles and missing grout. While it may be a wet room, this is dangerous and a potential breeding ground for foot infections. The second room, although free from broken tiles, also had missing grout, and the tiles felt loose underfoot. Additionally, the curtain had been torn off its rail, and despite staying for two nights, there was no housekeeping service. The bin wasn’t emptied, the bed wasn’t made, and the refreshments weren’t replenished. The only part of my stay that I actually enjoyed was the bar food and the bar staff.

10

Lorraine

9 Nov 2025

·

Stayed 1 night

The room and bathroom were very clean. The bed was very comfortable.

6

Michael

2 Apr 2023

·

Stayed 2 nights

staff and food were excellent hotel itself has tired and well worn decor with stained carpets on the floor in the hallways room itself was okay.

10

Rosemarie

19 Jan 2024

·

Stayed 1 night

Good overnight stay. Would comment that shower floor needs re grouting.

10

Andrew

21 Dec 2025

·

Stayed 1 night

A lovely warm welcome from Sam on reception and a spotless room. Very comfortable.

4

Neil

1 Oct 2024

·

Stayed 1 night

I did not realise you have to pay to park at this hotel, the rooms heating did not work (a cold night) the window even though it was closed let a lot of noise & wind through it. The carpet was horrible cover in stains. Pillows were too hard for me so ended up with a stiff neck (I only used 1) Shower was okay Great breakfast staff were fine but the hotel needs to be refurbished (at least new carpets)

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and generally comfortable, with many guests sleeping well and some noting quiet despite proximity to the station. Recurring issues include weak or faulty air conditioning and heating, unreliable TVs, patchy Wi Fi, and occasional noise during refurbishment or events.

Related guest reviews

10

Richard

24 Oct 2025

·

Stayed 2 nights

Quiet and comfortable

6

Allan

1 Oct 2025

·

Stayed 2 nights

Unable to get internet in room, despite informing staff who’s only comment was, ‘we can get it here and we use the same WiFi’. I need internet for work so will not be returning to this hotel

8

Lisa-Marie

17 Mar 2025

·

Stayed 2 nights

The TV in my room didn’t work, but the room was comfortable and clean.

10

helen

14 Jun 2023

·

Stayed 4 nights

Spacious clean room and quiet despite being 5 min from the railway l. Breakfast buffet has variety of choice and hot food was always available. Staff at breakfast and reception very helpful and friendly to deal with

4

Hamza

6 Apr 2025

·

Stayed 1 night

- Air flow wasnt working in the room so the room was cold. - Was moved to a different room. - TV wasn't working properly. Paid quite a lot for stuff that didn't work. Would like a fraction of what I paid to be refunded due to things not functioning as they should be.

2

Michael

9 Jul 2025

·

Stayed 1 night

Great place overall...but aircon didnt work, so 25.5c all night. Didnt sleep.😥

10

Lorraine

9 Nov 2025

·

Stayed 1 night

The room and bathroom were very clean. The bed was very comfortable.

6

Shaun

26 Jul 2023

·

Stayed 1 night

Bed was really uncomfortable, quite noisy at various times of the day

6

Michelle

19 May 2024

·

Stayed 2 nights

Large wedding party. Room really too warm which made for super uncomfortable despite weather only being 21'c Bathroom was in terrible condition with most of the floor grouting missing and sharp areas catching our feet. Drains slow to clear on shower and sink. Hairdryer kept overheating and cutting out. The wedding partyhad been advised the bar open 24 hrs as per website but after the wedding when we got back to hotel it was closed as staffing had not been planned in. Breakfast was lukewarm and we were forever awaiting something that had run out.

4

Jonathan

28 Jul 2023

·

Stayed 2 nights

Two night stay, that will do for me. Can't see I will return unless desperate. Extra parking change to be aware of which I wasn't! Room fairly decent, TV reception terrible,.what else to do of an evening away... Watch TV not as easy as it sounds. No hand soap in room. No room cleaning or service on this two night stay. Shower dripping which I believe then made the bathroom smell damp and mouldy, not the nicest of smells, bit like drains. Dark entrance, poor service, not enough staff, some busy times, leaving customers waiting. Waited to be seated for a long time, just left standing around. Ordered main first night, no one came back to ask if ok, or if i wanted anymore, so I left. The menu is poor, and there are limited options. I couldn't do a long visit here as food would become boring quickly. This hotel is trying to be hip and cool, like in the 80's aimed at trendy yuppies. People trying to be cool, not sure it works. It's like a club environment down stairs, low lights and bar. Got my bill receipt wrong compared to what I actually paid, used the receipt from hotels.com. Not for me, wouldn't recommend, wouldn't rush back, only if I was desperate. Some people inconsiderate loud at night when others are trying to sleep. Breakfast is mediocre, warm at best. Wasn't feeling it at all myself.

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Service

Staff are frequently described as friendly, welcoming and helpful, with prompt room moves or gestures when problems arose. However, guests also report occasional rude or grumpy interactions, booking or taxi mishaps, and slow breakfast replenishment.

Related guest reviews

10

Adam Keith

27 Jun 2024

·

Stayed 3 nights

The staff were so helpful and kind and let us book in early because we were going to Download Festival. Each evening they would leave cleaning stuff out for us to us before going into the hotel covered in mud. Friendly and kind would use them again any time.

10

Michael

26 Nov 2025

·

Stayed 2 nights

The place was clean throughout the cleanest hotel we’ve stayed in amazing well done staff was friendly great hospitality and very friendly and helpful

8

Nick

2 Dec 2025

·

Stayed 1 night

Good modern hotel, helpful staff

4

Jade

11 May 2024

·

Stayed 1 night

Paid for a penta plus room. Tv wasn’t working nor was the air conditioning , rang reception and they said they couldn’t do anything asked if i could then switch rooms and they said no. Then in the morning we woke up late but it was around 12:05 a cleaner came into the room without knocking while my partner was in the shower and then rang us asking when we was checking out.

2

Jim

1 Oct 2024

·

Stayed 2 nights

Apart from reception failing to find my booking when we arrived and this taking 15 minutes to sort out, everything was great and I’d recommend the hotel.

8

Duane

21 Sept 2025

·

Stayed 2 nights

Staff super helpful when air con didn’t work, moved me to another room straight away. All good except breakfast, chef didn’t want fry eggs & only provided scrambled. Food wasn’t replenished & people had to keep asking when items ran out. Needs someone on top of this to watch for items running low & replenish. I ate there in an evening & service was good and food really enjoyable.

10

Helen

6 Jun 2023

·

Stayed 2 nights

Amazing stay at Penta Hotel, and will definitely be back again. The staff were extremely friendly, and went out of their way to ensure we have a comfortable, relaxing stay. Nothing was too much for the team. The hotel is clean and comfortable, the bar was well stocked, and the food was tasty.

10

Andrew

21 Dec 2025

·

Stayed 1 night

A lovely warm welcome from Sam on reception and a spotless room. Very comfortable.

8

Shane

19 Jan 2023

·

Stayed 1 night

Hotel was very good good location clean and tidy most of the staff were fantastic ,However it only takes one member of staff to dissappoint , When i went to check out in the morning i asked for a reciept as it was a business trip which the guy seemed to have an issue with while waiting another 2 people came in he was huffing and puffing clearly getting flustered when he gave me the reciept it was thrown at me so he could deal with the next customer very rude !!!!! stayed in room 418

6

Nick

4 Jun 2025

·

Stayed 1 night

The receptionist was very grumpy on our arrival and anything i asked was met with a negative attitude, so much so my college commented on this to me that he got the same feeling. We have a corporate account with the hotel, yet when i asked things about this, again i got a negative attitude and felt as thou i shouldn't ask. When i got to my room - i felt the look of the bed and bedding was cheap and uninviting, and it felt as it looked. Also i appreciate the restaurant / bar area is being changed, but the whole place look so uninviting and during breakfast my table was sticky and both my cutlery and napkin was sticking to the surface. it looked clean but it clearly wasnt clean

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Location

Convenient location near Derby station and within walking distance of the city and pubs; handy for the football ground. One reviewer felt unsafe walking alone late at night due to intoxicated crowds.

Related guest reviews

8

Laura

22 Apr 2025

·

Stayed 1 night

Close to the train station which was good, but arriving late on a Saturday evening alone, I didn't feel massively safe walking from the station to the hotel on my own as there were a considerable number of intoxicated people getting off the train at Derby as well.

10

helen

14 Jun 2023

·

Stayed 4 nights

Spacious clean room and quiet despite being 5 min from the railway l. Breakfast buffet has variety of choice and hot food was always available. Staff at breakfast and reception very helpful and friendly to deal with

10

Darren

30 Jul 2025

·

Stayed 2 nights

Very convenient for station

8

Lynda

6 Mar 2025

·

Stayed 2 nights

great Location and travel links

10

Boaz

14 Dec 2024

·

Stayed 1 night

Really close to the football ground and pubs

10

Allison

27 Oct 2024

·

Stayed 2 nights

Great nights sleep and very convenient location.

10

Matt

10 Nov 2025

·

Stayed 1 night

the Hotel felt really new and clean, 15 mins walk into town.

10

Richard

13 Jun 2023

·

Stayed 4 nights

Superb - really friendly and helpful staff. Ideally located by Derby station. No problems whatsoever and staff were always on hand to help if needed. All round great hotel.

10

Stephen

18 Dec 2025

·

Stayed 1 night

Nice modern hotel with plenty of parking at a reasonable charge. Dog friendly Short walk to the train station and some very good pubs near to it.

10

Andrew

9 Jun 2025

·

Stayed 1 night

Good hotel near everything

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Dining

Breakfast is often praised for variety and value, and several guests enjoyed evening meals and bar food. Recurring complaints include slow or missed replenishment, lukewarm items, and a limited or pricey menu.

Related guest reviews

10

Laura

13 Jun 2023

·

Stayed 4 nights

Excellent hotel, room was clean, service was excellent, breakfast was awesome, good choices. Would definitely stay again.

8

Michael

17 May 2025

·

Stayed 5 nights

Stayed for work. I thought that the restaurant was good especially evening meals. The rooms are functional.

10

Lorraine

10 Nov 2025

·

Stayed 1 night

We came back for a second night as it was so good the first time. This time we had the breakfast as well. I would highly recommend this as it was a great breakfast with so much choice and great value for money.

10

Roger

15 Nov 2025

·

Stayed 1 night

Big clean modern hotel and a reasonable price for sleepover and a breakfast in the morning, good choices. Cereals and milks and breakfast very good.

10

Lucy

24 Nov 2025

·

Stayed 1 night

Great hotel. Spotlessly clean, good facilities and great selection at breakfast. We will use the gym next time it looked brill!

8

Duane

21 Sept 2025

·

Stayed 2 nights

Staff super helpful when air con didn’t work, moved me to another room straight away. All good except breakfast, chef didn’t want fry eggs & only provided scrambled. Food wasn’t replenished & people had to keep asking when items ran out. Needs someone on top of this to watch for items running low & replenish. I ate there in an evening & service was good and food really enjoyable.

10

Tracey

26 Jun 2023

·

Stayed 1 night

Really nice hotel, staff were really friendly and helpful. Breakfast was lovely, lots of choice. Room was clean and comfortable

6

Michelle

19 May 2024

·

Stayed 2 nights

Large wedding party. Room really too warm which made for super uncomfortable despite weather only being 21'c Bathroom was in terrible condition with most of the floor grouting missing and sharp areas catching our feet. Drains slow to clear on shower and sink. Hairdryer kept overheating and cutting out. The wedding partyhad been advised the bar open 24 hrs as per website but after the wedding when we got back to hotel it was closed as staffing had not been planned in. Breakfast was lukewarm and we were forever awaiting something that had run out.

8

Danielle

10 Nov 2025

·

Stayed 1 night

The breakfast wasn't there at 9.30am we had to wait ages for the hot food buffet to be replenished. Very slow service

4

Jonathan

28 Jul 2023

·

Stayed 2 nights

Two night stay, that will do for me. Can't see I will return unless desperate. Extra parking change to be aware of which I wasn't! Room fairly decent, TV reception terrible,.what else to do of an evening away... Watch TV not as easy as it sounds. No hand soap in room. No room cleaning or service on this two night stay. Shower dripping which I believe then made the bathroom smell damp and mouldy, not the nicest of smells, bit like drains. Dark entrance, poor service, not enough staff, some busy times, leaving customers waiting. Waited to be seated for a long time, just left standing around. Ordered main first night, no one came back to ask if ok, or if i wanted anymore, so I left. The menu is poor, and there are limited options. I couldn't do a long visit here as food would become boring quickly. This hotel is trying to be hip and cool, like in the 80's aimed at trendy yuppies. People trying to be cool, not sure it works. It's like a club environment down stairs, low lights and bar. Got my bill receipt wrong compared to what I actually paid, used the receipt from hotels.com. Not for me, wouldn't recommend, wouldn't rush back, only if I was desperate. Some people inconsiderate loud at night when others are trying to sleep. Breakfast is mediocre, warm at best. Wasn't feeling it at all myself.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$70
February	US$80
March	US$81
April	US$76
May	US$70
June	US$101
July	US$72
August	US$77
September	US$112
October	US$100
November	US$92
December	US$74

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4 $83	5 $92
6 $66	7 $151	8 $230	9 $198	10 $101	11 $74	12 $122
13 $64	14 $166	15	16	17 $99	18 $66	19 $89
20 $66	21	22	23	24 $99	25 $73	26 $96
27 $66	28	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1 $102	2 $82	3
4 $67	5 $141	6	7	8 $97	9 $74	10 $108
11 $67	12 $132	13	14	15	16 $125	17 $185
18 $101	19	20	21	22 $107	23 $92	24 $132
25 $58	26 $122	27	28	29 $80	30 $67	31 $88

pentahotel Derby

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