Lackland Gateway Inn
US$40
/ night
Avg. for November
Prices for Lackland Gateway Inn
Select dates to see prices and availability
US$40
/ night
Avg. for November
Monthly average prices
Nightly prices at Lackland Gateway Inn average US$35 in the cheapest month (June) and US$45 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$45 |
| February | US$39 |
| March | US$43 |
| April | US$40 |
| May | US$37 |
| June | US$35 |
| July | US$40 |
| August | US$45 |
| September | US$39 |
| October | US$40 |
| November | US$40 |
| December | US$45 |
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A
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Nov · US$40
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Most expensive: January (~US$45)
Cheapest: June (~US$35)
About this property
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Amenities
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
Business amenities
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Rooms
Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and irons/ironing boards.
Location
With a stay at Lackland Gateway Inn in San Antonio, you'll be 0.1 mi (0.1 km) from Joint Base San Antonio and 12.9 mi (20.7 km) from River Walk. This motel is 13.6 mi (21.9 km) from Alamo.
What's nearby
Joint Base San Antonio(0.1 Miles)
Lackland Air Force Base Visitor Center(1.6 Miles)
Wilford Hall Medical Center(2 Miles)
Wolff Municipal Stadium(5.1 Miles)
Ingram Park Mall(7.5 Miles)
Medina River(7.7 Miles)
K1 Speed(7.8 Miles)
Baptist Emergency Hospital - Westover Hills(7.8 Miles)
Port San Antonio(7.9 Miles)
Hill Country Golf Club(8 Miles)
Westover Hills Lung Center(8.2 Miles)
St. Mary's University(8.7 Miles)
Aquatica San Antonio Waterpark(9 Miles)
Boeing Center at Tech Por(9.1 Miles)
UT Medicine San Antonio(9.5 Miles)
The nearest major airport is San Antonio International Airport (SAT)(22.5 Miles)
Parking
Non-smoking rooms
Housekeeping
Safe-deposit box
ATM/Cash machine
Luggage storage
Location
100 Valley Hi Drive, San Antonio, Texas, United States of America
Joint Base San Antonio (0.1 Miles)
Lackland Air Force Base Visitor Center (1.6 Miles)
Wilford Hall Medical Center (2 Miles)
Wolff Municipal Stadium (5.1 Miles)
Ingram Park Mall (7.5 Miles)
Medina River (7.7 Miles)
Room options
1
Single Room
Room details
1 Extra-Large Double Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Shared Bathroom
7
Double Room
Room details
2 Large Double Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Shared Bathroom
Guest reviews of Lackland Gateway Inn
6.7
Pleasant
Based on 518 verified reviews
Who stays here?
Business
11%
Couple
11%
Family
63%
Group
5%
Solo
8%
What guests think
AI-generated summary based on recent guest reviews
Reviews of OYO Hotel San Antonio Lackland Air Force Base West highlight a convenient location by the base and low prices, but also many reports of poor cleanliness and maintenance issues, plus facilities closed, dirty, or not as advertised.
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What guests think
Reviews of OYO Hotel San Antonio Lackland Air Force Base West highlight a convenient location by the base and low prices, but also many reports of poor cleanliness and maintenance issues, plus facilities closed, dirty, or not as advertised.
Service is mixed: some describe friendly, responsive staff, while others report long waits, cash-only deposits, refund disputes, and improper requests regarding service animals. Facilities draw repeated complaints, with the pool and hot tub closed or dirty and parking limited on a rough lot; breakfast is commonly unavailable despite listings. Expect a very basic, budget stay best suited to short visits focused on the base.
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AI-generated summary based on recent guest reviews
Facilities
Multiple reviews say the pool and hot tub are closed, dirty, or poorly maintained, and parking is limited with a rough lot. Several guests also note the property does not match photos.
Related guest reviews
4
Vanna
14 Dec 2022
·
My room was dirty and smell bad i saw 3 bugs in bathroom 2 on the floor and 2 on my bed, the building too old. The parking lot too small people who parking next to me scratched my new Luxus 460 😂😂
My room was dirty and smell bad i saw 3 bugs in bathroom 2 on the floor and 2 on my bed, the building too old. The parking lot too small people who parking next to me scratched my new Luxus 460 😂😂
2
Maria Teresa
13 Oct 2023
·
Stayed 3 nights
Cockroaches/ no hot water/ dirty/rusty hot tub.
Cockroaches/ no hot water/ dirty/rusty hot tub.
2
Jorge
30 Jun 2024
·
Stayed 3 nights
This is a terrible hotel, if it can even be called that. Its a motel in every way. The pictures are extremely misleading. The pool was a yellowish green color and the rooms were covered in stains. The staff was atrocious as well. There was a man who was extremely rude when trying to book a room. I didnt get his name as he was trying to avoid giving it. Why wouldnt he if he was being rude, He was very passive agressive and did nothing to try to help any inquieres. If youre trying to visit the air force base and just need a habitable space, then go ahead and book here. Otherwise this is by far the worst "hotel" ive ever seen.
This is a terrible hotel, if it can even be called that. Its a motel in every way. The pictures are extremely misleading. The pool was a yellowish green color and the rooms were covered in stains. The staff was atrocious as well. There was a man who was extremely rude when trying to book a room. I didnt get his name as he was trying to avoid giving it. Why wouldnt he if he was being rude, He was very passive agressive and did nothing to try to help any inquieres. If youre trying to visit the air force base and just need a habitable space, then go ahead and book here. Otherwise this is by far the worst "hotel" ive ever seen.
2
Kelli
11 Apr 2023
·
1. My PrePaid PreBooked Room was no longer available. 2. My substitute room had a ceiling vent hanging from the ceiling, wiring exposed. 3. The Roof leaked badly 4. Parking lot had potholes and abandoned vehicles in it. 5. My toilet backed up I had to fix it myself. No staff available. 6. My door was not very secure and had a large space between it and the floor. I used the deadbolt and chain to feel safe. The best thing about this property is it's proximity to the base. I was able to spend the maximum amount of time with my Son. I'd traveled from PA to TX and was too tired to even care about the room I was offered. I just wanted shelter and rest. Considering that this hotel is closest and most convenient for Servicemen and their families, I am truly shocked at the conditions there. I'm hoping the owner will make whatever improvements are necessary. It looks to have been very nice at one time. I'm not one who would leave a review. I just never patronize again. But I feel as though, I couldn't let this one go. Our Servicemen deserve better and so does anyone else spending their hard earned money.
1. My PrePaid PreBooked Room was no longer available. 2. My substitute room had a ceiling vent hanging from the ceiling, wiring exposed. 3. The Roof leaked badly 4. Parking lot had potholes and abandoned vehicles in it. 5. My toilet backed up I had to fix it myself. No staff available. 6. My door was not very secure and had a large space between it and the floor. I used the deadbolt and chain to feel safe. The best thing about this property is it's proximity to the base. I was able to spend the maximum amount of time with my Son. I'd traveled from PA to TX and was too tired to even care about the room I was offered. I just wanted shelter and rest. Considering that this hotel is closest and most convenient for Servicemen and their families, I am truly shocked at the conditions there. I'm hoping the owner will make whatever improvements are necessary. It looks to have been very nice at one time. I'm not one who would leave a review. I just never patronize again. But I feel as though, I couldn't let this one go. Our Servicemen deserve better and so does anyone else spending their hard earned money.
4
Leta
9 Oct 2025
·
Stayed 1 night
The room has cochroach fecesvall over the bathroom. The bathroom cei8ling is falling in. Looks like they r trying to fix stuff.....not ok, thou. The hottub had nasty green mildew water rightnext to the pool. The pool was ok, but not really clean. The whole motel is dirty and falling apart.
The room has cochroach fecesvall over the bathroom. The bathroom cei8ling is falling in. Looks like they r trying to fix stuff.....not ok, thou. The hottub had nasty green mildew water rightnext to the pool. The pool was ok, but not really clean. The whole motel is dirty and falling apart.
6
Natasha
15 Mar 2023
·
Stayed 2 nights
All the other reviews are spot on . A barber works out a room here. A few cars broke down behind the building. Dirty parking lot with holes. Pool was fine but hot tub was off and dirty . Room stunk of mold because you could see it on the ceiling tiles. Didn't see any roaches till last day of my two night stay . It was small one in the sink. The lady at the counter was nice and helpful. I'd skip this place next time.
All the other reviews are spot on . A barber works out a room here. A few cars broke down behind the building. Dirty parking lot with holes. Pool was fine but hot tub was off and dirty . Room stunk of mold because you could see it on the ceiling tiles. Didn't see any roaches till last day of my two night stay . It was small one in the sink. The lady at the counter was nice and helpful. I'd skip this place next time.
2
Ariel
5 Apr 2025
·
Stayed 1 night
The whole structure was falling down and the pool was not open
The whole structure was falling down and the pool was not open
6
Jeffrey
3 Aug 2025
·
Stayed 8 nights
The facility is not as appears in pictures. There’s very limited parking. The pool is
The facility is not as appears in pictures. There’s very limited parking. The pool is
6
Aretha
30 Jun 2025
·
Stayed 1 night
Just needed a shower and sleep for golf game next day. That’s what I got after I switched rooms. The first room shower head would barely work. The pool and hot tub were empty and no breakfast was available other than coffee. I booked this room for hot tub and breakfast and got neither. Area shady, loud music, doors open people hanging out. The price was low for a reason. You get what you pay for…..
Just needed a shower and sleep for golf game next day. That’s what I got after I switched rooms. The first room shower head would barely work. The pool and hot tub were empty and no breakfast was available other than coffee. I booked this room for hot tub and breakfast and got neither. Area shady, loud music, doors open people hanging out. The price was low for a reason. You get what you pay for…..
2
Kelli
13 Jul 2025
·
Stayed 2 nights
We got there and nothing was working… ceilings and walls rotting….. We had to change three rooms before finally getting one with all the stuff it was supposed to have and actually cleaned… gap under enterance door which caused the second night of no sleep for me and my kids because cockroaches crawled and and up the wall…and it was so nasty we decided to sleep in the rental car…. Never again will I stay at another one of these OYO “Hotels” again…… they need to change the name to roach Motel…. Not even close to a hotel…….no water in the pool…. No free breakfast like it said….. And the pictures on the site are really old or they stole photos from another place… absolutely disgusting….
We got there and nothing was working… ceilings and walls rotting….. We had to change three rooms before finally getting one with all the stuff it was supposed to have and actually cleaned… gap under enterance door which caused the second night of no sleep for me and my kids because cockroaches crawled and and up the wall…and it was so nasty we decided to sleep in the rental car…. Never again will I stay at another one of these OYO “Hotels” again…… they need to change the name to roach Motel…. Not even close to a hotel…….no water in the pool…. No free breakfast like it said….. And the pictures on the site are really old or they stole photos from another place… absolutely disgusting….
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report pest problems (especially roaches, and in one case bed bugs), dirty linens, odors, and overall poor housekeeping. A few mention rooms were cleaned during stays, but the dominant feedback cites unsanitary conditions.
Related guest reviews
4
Leta
9 Oct 2025
·
Stayed 1 night
The room has cochroach fecesvall over the bathroom. The bathroom cei8ling is falling in. Looks like they r trying to fix stuff.....not ok, thou. The hottub had nasty green mildew water rightnext to the pool. The pool was ok, but not really clean. The whole motel is dirty and falling apart.
The room has cochroach fecesvall over the bathroom. The bathroom cei8ling is falling in. Looks like they r trying to fix stuff.....not ok, thou. The hottub had nasty green mildew water rightnext to the pool. The pool was ok, but not really clean. The whole motel is dirty and falling apart.
2
Diana
6 Jul 2025
·
Stayed 3 nights
The worst experience of my life. This place is unsanitary and unsafe for anyone especially traveling with children! Shut this place down!!! I had no hot water , holes in the wall, roaches, no working smoke detector, HORRIBLE!!
The worst experience of my life. This place is unsanitary and unsafe for anyone especially traveling with children! Shut this place down!!! I had no hot water , holes in the wall, roaches, no working smoke detector, HORRIBLE!!
2
Caroline
13 Jun 2023
·
Stayed 2 nights
Stayed there because it’s pet friendly then they charge extra so paid it get in the room and place isn’t good at all I kept killing roaches I am praying I didn’t bring them home or on my dogs. Place was 3 world living so bad toilet shakes when you sit on it. Rats scratched on the walls the ceiling could fall threw. Holes in the corners for bugs that place is so so bad and I want a refund horrible deplorable conditions god I pray for this place to shut down people should not have too stay in this nasty place. So sad paid like 180 for 2 nights then 60 extras for my dogs and it was broken inside infestation of roaches so bad! So gross
Stayed there because it’s pet friendly then they charge extra so paid it get in the room and place isn’t good at all I kept killing roaches I am praying I didn’t bring them home or on my dogs. Place was 3 world living so bad toilet shakes when you sit on it. Rats scratched on the walls the ceiling could fall threw. Holes in the corners for bugs that place is so so bad and I want a refund horrible deplorable conditions god I pray for this place to shut down people should not have too stay in this nasty place. So sad paid like 180 for 2 nights then 60 extras for my dogs and it was broken inside infestation of roaches so bad! So gross
2
Nikola
17 Sept 2023
·
Stayed 4 nights
Very dirty roaches everywhere and there were suspicious activity around don’t go here
Very dirty roaches everywhere and there were suspicious activity around don’t go here
2
Dilan
19 Mar 2025
·
Stayed 2 nights
No hot water, cocroaches, horrible
No hot water, cocroaches, horrible
4
NADJA
11 Aug 2024
·
Stayed 1 night
The room was not mopped. Dead roaches laying in the corners. In the middle of the night live once where walking on the wall. The sheets on the bed looked clean, even the converter had stains on the underside. Pillows had stains too.
The room was not mopped. Dead roaches laying in the corners. In the middle of the night live once where walking on the wall. The sheets on the bed looked clean, even the converter had stains on the underside. Pillows had stains too.
2
Israel
27 Oct 2025
·
Stayed 1 night
There were roaches in the room. Holes in the wall. The remote was missing a battery, I had to change the tv manually. Not all the plugs worked. The hot water was not working when I moved the handle to the red line.
There were roaches in the room. Holes in the wall. The remote was missing a battery, I had to change the tv manually. Not all the plugs worked. The hot water was not working when I moved the handle to the red line.
2
Darnell
1 Jan 2024
·
Stayed 6 nights
I was going to stay for 4 nights but I got bed bug bites the first two nights so I moved to a different hotel. Roaches were crawling in the bed and restroom. When I talked to the management about it, He denied having them, until I showed him the video of them crawling on the bed.
I was going to stay for 4 nights but I got bed bug bites the first two nights so I moved to a different hotel. Roaches were crawling in the bed and restroom. When I talked to the management about it, He denied having them, until I showed him the video of them crawling on the bed.
2
Zulema
8 Apr 2025
·
Stayed 2 nights
This is the nastiest and unsafe place I have ever encountered. It was full of roaches, holes all over the walls, the ceiling was falling down.
This is the nastiest and unsafe place I have ever encountered. It was full of roaches, holes all over the walls, the ceiling was falling down.
2
Kelli
13 Jul 2025
·
Stayed 2 nights
We got there and nothing was working… ceilings and walls rotting….. We had to change three rooms before finally getting one with all the stuff it was supposed to have and actually cleaned… gap under enterance door which caused the second night of no sleep for me and my kids because cockroaches crawled and and up the wall…and it was so nasty we decided to sleep in the rental car…. Never again will I stay at another one of these OYO “Hotels” again…… they need to change the name to roach Motel…. Not even close to a hotel…….no water in the pool…. No free breakfast like it said….. And the pictures on the site are really old or they stole photos from another place… absolutely disgusting….
We got there and nothing was working… ceilings and walls rotting….. We had to change three rooms before finally getting one with all the stuff it was supposed to have and actually cleaned… gap under enterance door which caused the second night of no sleep for me and my kids because cockroaches crawled and and up the wall…and it was so nasty we decided to sleep in the rental car…. Never again will I stay at another one of these OYO “Hotels” again…… they need to change the name to roach Motel…. Not even close to a hotel…….no water in the pool…. No free breakfast like it said….. And the pictures on the site are really old or they stole photos from another place… absolutely disgusting….
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AI-generated summary based on recent guest reviews
Rooms
Rooms are widely described as very worn with broken or missing fixtures, leaking ceilings, uneven floors, stuck doors, and unreliable plumbing or AC. A few note comfortable beds, but overall the rooms feel dated and in disrepair.
Related guest reviews
2
Luis
11 Jan 2025
·
Stayed 1 night
The room was horrible, ceiling tiles seemed ready to fall off, restroom floor was coming up, the bathtub was patched up, towels did not look clean. Tv service was bad and cable for tv was coming out from a lifted ceiling tile.
The room was horrible, ceiling tiles seemed ready to fall off, restroom floor was coming up, the bathtub was patched up, towels did not look clean. Tv service was bad and cable for tv was coming out from a lifted ceiling tile.
6
Scott
13 May 2023
·
Stayed 2 nights
The hot water was being repaired in the wing I where my room was. The bathroom ceiling was caving in. There was a leak in the north wall from the roof and I was on the first floor. Not enough electrical plugs.
The hot water was being repaired in the wing I where my room was. The bathroom ceiling was caving in. There was a leak in the north wall from the roof and I was on the first floor. Not enough electrical plugs.
6
Jerry
29 Dec 2022
·
Stayed 19,354 nights
They had hardwood flooring and the toilet seat was literally not connected to toilet.
They had hardwood flooring and the toilet seat was literally not connected to toilet.
2
Fatima De La
16 Jun 2024
·
Stayed 1 night
I would leave 0 stars if I could. The place is completely disgusting! The room smelt like urine as soon as we walked in. The shower didn’t work and AC wasn’t cool. As soon as we got there, we packed everything back up and booked at a different place. Best decision was not staying there.
I would leave 0 stars if I could. The place is completely disgusting! The room smelt like urine as soon as we walked in. The shower didn’t work and AC wasn’t cool. As soon as we got there, we packed everything back up and booked at a different place. Best decision was not staying there.
6
Sherri
7 Apr 2025
·
Stayed 7 nights
It was clean, just old. Fine for our needs. Just to sleep. Beds comfortable and clean.
It was clean, just old. Fine for our needs. Just to sleep. Beds comfortable and clean.
2
victor Manuel
1 Sept 2025
·
Stayed 1 night
I did not like anything, way old rooms, smells bad, broken furniture, cealling wet, bugs, dirty sheets,warm A/C, it should be demolished and start over, yuuck !!!
I did not like anything, way old rooms, smells bad, broken furniture, cealling wet, bugs, dirty sheets,warm A/C, it should be demolished and start over, yuuck !!!
4
OSCAR
1 Jul 2024
·
Stayed 2 nights
The staff was very kind, we have a good time doing the check in, and there was no problems during the check out, but despite the fact that we wont expect much of the rooms they were worst than usual, the restroom in one of them was horrible, the floor was unleveled, you can feel and hear the floor sinking at every step you take, the other room was a nigthmare to open the door, the building needs manteinance
The staff was very kind, we have a good time doing the check in, and there was no problems during the check out, but despite the fact that we wont expect much of the rooms they were worst than usual, the restroom in one of them was horrible, the floor was unleveled, you can feel and hear the floor sinking at every step you take, the other room was a nigthmare to open the door, the building needs manteinance
2
deborah
4 Jul 2024
·
Stayed 1 night
Room was pretty bad got there and it was so hot we had to leave the room for 2 hours before it cooled down enough to be inside . Bathroom door was only on one hinge walls and floors were dirty . Double room but only had one set of towels
Room was pretty bad got there and it was so hot we had to leave the room for 2 hours before it cooled down enough to be inside . Bathroom door was only on one hinge walls and floors were dirty . Double room but only had one set of towels
6
Joey
6 Oct 2025
·
Stayed 3 nights
Had to wait about 20 minutes at check-in for someone to unlock the front door, even during normal hours. The staff was kind once they arrived, but the property itself was disappointing. Photos online are misleading—it’s in poor condition and needs serious maintenance. My room was “clean” but very worn down: holes in the ceiling, cracked floors and walls, a hissing toilet from a slow leak, and even a small roach on the nightstand. That said, the bed was comfortable, the AC worked great, and the location can’t be beat—less than 100 yards from the Air Force Base gate. It’s fine for a solo traveler on a budget, but I definitely wouldn’t bring family here.
Had to wait about 20 minutes at check-in for someone to unlock the front door, even during normal hours. The staff was kind once they arrived, but the property itself was disappointing. Photos online are misleading—it’s in poor condition and needs serious maintenance. My room was “clean” but very worn down: holes in the ceiling, cracked floors and walls, a hissing toilet from a slow leak, and even a small roach on the nightstand. That said, the bed was comfortable, the AC worked great, and the location can’t be beat—less than 100 yards from the Air Force Base gate. It’s fine for a solo traveler on a budget, but I definitely wouldn’t bring family here.
6
Evelyn
11 Apr 2025
·
Stayed 1 night
The tile from ceiling needs to be replaced and the water was not hot. The floors also need to be done
The tile from ceiling needs to be replaced and the water was not hot. The floors also need to be done
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AI-generated summary based on recent guest reviews
Service
Service feedback is mixed: several guests praise friendly, attentive staff who resolved issues and performed daily cleaning, while others cite long waits, cash-only deposits, refund disputes, and improper handling of service animals.
Related guest reviews
6
Brandy
13 Aug 2024
·
Stayed 3 nights
This hotel was exactly what we needed it for. A place to sleep, shower and rest. This is not a luxury hotel where you want to sit and hang for hours, its the most basic place. They are doing renovations so some of the hotel things are rough. Doors sticking, shower heads not connected. I communicated with the front office and everything was fixed asap. We did book a king room, and they didnt have any so when we checked in got into a double, they moved us quickly to a queen/double but be aware you need to communicate if something is wrong. Also tjere was a weird 50$ cash deposit due at check in.....not a deal breaker but weird.
This hotel was exactly what we needed it for. A place to sleep, shower and rest. This is not a luxury hotel where you want to sit and hang for hours, its the most basic place. They are doing renovations so some of the hotel things are rough. Doors sticking, shower heads not connected. I communicated with the front office and everything was fixed asap. We did book a king room, and they didnt have any so when we checked in got into a double, they moved us quickly to a queen/double but be aware you need to communicate if something is wrong. Also tjere was a weird 50$ cash deposit due at check in.....not a deal breaker but weird.
6
Rhonda
4 Aug 2024
·
Stayed 1 night
The room would be what one would expect; however, the location is at one if the gates leading into Lackland AFB which makes it very difficult making a lefthand turn back onto the road as everyone is stopped at the entrance onto the base. As for staff, they violated a rule regarding service animals as they demanded to see my dog’s certification. Additionally, the STILL charged me a $50 deposit for the dog and wanted cash. THEN upon check out, I was asked it I had smoked in the room before refunding my $50 and I do not smoke. It’s an older motel and extremely convenient if on has a son or daughter graduating basic training ceremonies or visiting military family members. It is also walking distance to HEB which has an excellent deli selection as well as anything else you may need. The room served it’s purpose; however, I won’t rebook.
The room would be what one would expect; however, the location is at one if the gates leading into Lackland AFB which makes it very difficult making a lefthand turn back onto the road as everyone is stopped at the entrance onto the base. As for staff, they violated a rule regarding service animals as they demanded to see my dog’s certification. Additionally, the STILL charged me a $50 deposit for the dog and wanted cash. THEN upon check out, I was asked it I had smoked in the room before refunding my $50 and I do not smoke. It’s an older motel and extremely convenient if on has a son or daughter graduating basic training ceremonies or visiting military family members. It is also walking distance to HEB which has an excellent deli selection as well as anything else you may need. The room served it’s purpose; however, I won’t rebook.
10
Kimberly
11 Jul 2024
·
Stayed 8 nights
The staff is very attentive. Eager to help with any questions I had. The housekeepers were amazing, such a down to earth family atmosphere filled with playful grace. I felt very comfortable right from the start. Fit right in. Tysm!
The staff is very attentive. Eager to help with any questions I had. The housekeepers were amazing, such a down to earth family atmosphere filled with playful grace. I felt very comfortable right from the start. Fit right in. Tysm!
4
Jimmy
12 Feb 2024
·
Stayed 1 night
When I arrived there was a note on the door saying, be back in 5 minutes. I waited 20 minutes. The guy at the front desk told me they require a $100 cash deposit. Not mentioned anywhere. The shower didn’t have hot water.
When I arrived there was a note on the door saying, be back in 5 minutes. I waited 20 minutes. The guy at the front desk told me they require a $100 cash deposit. Not mentioned anywhere. The shower didn’t have hot water.
2
EDWARD Halstead
12 Sept 2024
·
Stayed 4 nights
This is probably one of the worst properties I've ever stayed at in my entire life it is literally falling apart we got there the man that I spoke to told me that they would cancel my reservation but apparently that was a lie..
This is probably one of the worst properties I've ever stayed at in my entire life it is literally falling apart we got there the man that I spoke to told me that they would cancel my reservation but apparently that was a lie..
6
Gary
27 Jul 2025
·
Stayed 1 night
The room that they assigned me had a television that didn't work but when I told them about it they upgraded me to another room
The room that they assigned me had a television that didn't work but when I told them about it they upgraded me to another room
4
Miranda
10 Apr 2025
·
Stayed 1 night
Property owner brother Gary is rude and disrespectful. Called me a lier and tried to throw me out due to me having a service dog. Asked for papers which are against the law. He needs to learn the law due to service dogs.
Property owner brother Gary is rude and disrespectful. Called me a lier and tried to throw me out due to me having a service dog. Asked for papers which are against the law. He needs to learn the law due to service dogs.
6
Joey
6 Oct 2025
·
Stayed 3 nights
Had to wait about 20 minutes at check-in for someone to unlock the front door, even during normal hours. The staff was kind once they arrived, but the property itself was disappointing. Photos online are misleading—it’s in poor condition and needs serious maintenance. My room was “clean” but very worn down: holes in the ceiling, cracked floors and walls, a hissing toilet from a slow leak, and even a small roach on the nightstand. That said, the bed was comfortable, the AC worked great, and the location can’t be beat—less than 100 yards from the Air Force Base gate. It’s fine for a solo traveler on a budget, but I definitely wouldn’t bring family here.
Had to wait about 20 minutes at check-in for someone to unlock the front door, even during normal hours. The staff was kind once they arrived, but the property itself was disappointing. Photos online are misleading—it’s in poor condition and needs serious maintenance. My room was “clean” but very worn down: holes in the ceiling, cracked floors and walls, a hissing toilet from a slow leak, and even a small roach on the nightstand. That said, the bed was comfortable, the AC worked great, and the location can’t be beat—less than 100 yards from the Air Force Base gate. It’s fine for a solo traveler on a budget, but I definitely wouldn’t bring family here.
2
Jackie
23 Jun 2025
·
Stayed 2 nights
Well tris is the worst hotel experience is my life so disappointed first I feel discriminated because I couldn’t even stay at the hotel because we forgot my husbands wallet, we drove 5 hours and I wasn’t going to go back and get it, I had mine I don’t see why there was a problem for them to check us in when I had mine and I read the policy and it says that I just needed to have a id and a credit card plus the deposit which I had that, I didn’t get my money back and I feel that is not fair that even though I couldn’t stay there I didn’t get to get my money back, never staying in one of y’all’s hotels any more and I’m going to share this experience so they know y’all are
Well tris is the worst hotel experience is my life so disappointed first I feel discriminated because I couldn’t even stay at the hotel because we forgot my husbands wallet, we drove 5 hours and I wasn’t going to go back and get it, I had mine I don’t see why there was a problem for them to check us in when I had mine and I read the policy and it says that I just needed to have a id and a credit card plus the deposit which I had that, I didn’t get my money back and I feel that is not fair that even though I couldn’t stay there I didn’t get to get my money back, never staying in one of y’all’s hotels any more and I’m going to share this experience so they know y’all are
8
Amanda
8 Aug 2024
·
Stayed 3 nights
I chose this hotel because of how close it was to Lackland Air Force Base. The staff were great and they cleaned the room every day. The price was also perfect.
I chose this hotel because of how close it was to Lackland Air Force Base. The staff were great and they cleaned the room every day. The price was also perfect.
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AI-generated summary based on recent guest reviews
Location
Consistently praised for being steps from the Lackland AFB gate and within walking distance of HEB and eateries. A few note traffic near the gate and a somewhat rough, noisy area.
Related guest reviews
6
Shukoh
24 Apr 2024
·
Stayed 2 nights
Conveniently located near a shopping center. The staff are friendly and helpful. To be frank, the facilities cannot hide their age. The door didn't open unless I pushed it with a lot of force, and at first I thought the lock was broken and wouldn't open. The floor was corrugated and the electrical outlet was burnt and misshapen. I didn't have any complaints because the cost of accommodation was cheap, but my wife was a little disappointed. Personally, I like that there are many friendly cats in the neighborhood.
Conveniently located near a shopping center. The staff are friendly and helpful. To be frank, the facilities cannot hide their age. The door didn't open unless I pushed it with a lot of force, and at first I thought the lock was broken and wouldn't open. The floor was corrugated and the electrical outlet was burnt and misshapen. I didn't have any complaints because the cost of accommodation was cheap, but my wife was a little disappointed. Personally, I like that there are many friendly cats in the neighborhood.
8
SILVIA
2 Jun 2023
·
Stayed 2 nights
The property was conveniently ubicated, close to the place I was visiting. Friendly receptionist. The property needs some maintenance
The property was conveniently ubicated, close to the place I was visiting. Friendly receptionist. The property needs some maintenance
2
HENRY A
30 Nov 2024
·
Stayed 3 nights
The motel is directly next to the Lackland AF gate. This place looks horrible. We book it online due to it closeness to the base. When you arrive won’t believe how run down this place is. Looks like the hotel on the tv show “FROM” save yourself time and money chose a better place to stay, listen to me now or believe me later 😟
The motel is directly next to the Lackland AF gate. This place looks horrible. We book it online due to it closeness to the base. When you arrive won’t believe how run down this place is. Looks like the hotel on the tv show “FROM” save yourself time and money chose a better place to stay, listen to me now or believe me later 😟
10
Matthew
5 Apr 2025
·
Stayed 1 night
I love that there's a HEB right next door along with other fast food places.
I love that there's a HEB right next door along with other fast food places.
8
Stephen
4 Jan 2025
·
Stayed 4 nights
My son was graduating at the military base and this motel was perfect for my needs. The base entrance is only a hundred feet or so from the motel. There's food an stores walking distance from the motel. The room definitely needs a remodel (to be expected at the price), but is was clean and the beds are very comfortable. All the staff I interacted with was very friendly and attentive.
My son was graduating at the military base and this motel was perfect for my needs. The base entrance is only a hundred feet or so from the motel. There's food an stores walking distance from the motel. The room definitely needs a remodel (to be expected at the price), but is was clean and the beds are very comfortable. All the staff I interacted with was very friendly and attentive.
10
Jesé
28 Jul 2025
·
Stayed 2 nights
Very convenient. If you're on a budget and want to explore the city by public transportation, this is a great option. HEB is within walking distance, and there are restaurants that offer delivery. Accessible and functional. Thanks for everything!
Very convenient. If you're on a budget and want to explore the city by public transportation, this is a great option. HEB is within walking distance, and there are restaurants that offer delivery. Accessible and functional. Thanks for everything!
6
Aretha
30 Jun 2025
·
Stayed 1 night
Just needed a shower and sleep for golf game next day. That’s what I got after I switched rooms. The first room shower head would barely work. The pool and hot tub were empty and no breakfast was available other than coffee. I booked this room for hot tub and breakfast and got neither. Area shady, loud music, doors open people hanging out. The price was low for a reason. You get what you pay for…..
Just needed a shower and sleep for golf game next day. That’s what I got after I switched rooms. The first room shower head would barely work. The pool and hot tub were empty and no breakfast was available other than coffee. I booked this room for hot tub and breakfast and got neither. Area shady, loud music, doors open people hanging out. The price was low for a reason. You get what you pay for…..
6
Tiffany
21 Mar 2023
·
Stayed 3 nights
Condition is fair for the price, easy access to the Air AirForce base.
Condition is fair for the price, easy access to the Air AirForce base.
6
Joey
6 Oct 2025
·
Stayed 3 nights
Had to wait about 20 minutes at check-in for someone to unlock the front door, even during normal hours. The staff was kind once they arrived, but the property itself was disappointing. Photos online are misleading—it’s in poor condition and needs serious maintenance. My room was “clean” but very worn down: holes in the ceiling, cracked floors and walls, a hissing toilet from a slow leak, and even a small roach on the nightstand. That said, the bed was comfortable, the AC worked great, and the location can’t be beat—less than 100 yards from the Air Force Base gate. It’s fine for a solo traveler on a budget, but I definitely wouldn’t bring family here.
Had to wait about 20 minutes at check-in for someone to unlock the front door, even during normal hours. The staff was kind once they arrived, but the property itself was disappointing. Photos online are misleading—it’s in poor condition and needs serious maintenance. My room was “clean” but very worn down: holes in the ceiling, cracked floors and walls, a hissing toilet from a slow leak, and even a small roach on the nightstand. That said, the bed was comfortable, the AC worked great, and the location can’t be beat—less than 100 yards from the Air Force Base gate. It’s fine for a solo traveler on a budget, but I definitely wouldn’t bring family here.
8
Rodney M
2 May 2024
·
Stayed 2 nights
Convenience to the Air Force Base
Convenience to the Air Force Base
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AI-generated summary based on recent guest reviews
Dining
Several reviews say breakfast was unavailable or only coffee despite listings, and one noted a dirty breakfast area. On-site dining beyond this is not described.
Related guest reviews
6
Keri
18 Apr 2023
·
Stayed 2 nights
The property is conveniently located close to the Japanese Tea Garden and The river Walk. close to Restaurants as well as Grocery stores. No Breakfast was available as advertised. No coffee or maker in the rooms. The rooms were clean but could use some maintenance for the walls were cracked and peeling, The bathroom door wouldn't close properly..
The property is conveniently located close to the Japanese Tea Garden and The river Walk. close to Restaurants as well as Grocery stores. No Breakfast was available as advertised. No coffee or maker in the rooms. The rooms were clean but could use some maintenance for the walls were cracked and peeling, The bathroom door wouldn't close properly..
2
Eric
15 Jun 2025
·
Stayed 3 nights
There was nothing to like about this hotel. It was dirty, ceiling tiles were stained and falling, no refrigerator, air conditioner didn't work, continental breakfast area was disgusting, pool was a mud puddle. The gray paint of the building was depressing. Our reservation requested 1 king size bed, they did not have any. This facility was dangerous and unsafe. We did not stay there. Shame on Expedia for such deceiving photos of the hotel!
There was nothing to like about this hotel. It was dirty, ceiling tiles were stained and falling, no refrigerator, air conditioner didn't work, continental breakfast area was disgusting, pool was a mud puddle. The gray paint of the building was depressing. Our reservation requested 1 king size bed, they did not have any. This facility was dangerous and unsafe. We did not stay there. Shame on Expedia for such deceiving photos of the hotel!
6
Aretha
30 Jun 2025
·
Stayed 1 night
Just needed a shower and sleep for golf game next day. That’s what I got after I switched rooms. The first room shower head would barely work. The pool and hot tub were empty and no breakfast was available other than coffee. I booked this room for hot tub and breakfast and got neither. Area shady, loud music, doors open people hanging out. The price was low for a reason. You get what you pay for…..
Just needed a shower and sleep for golf game next day. That’s what I got after I switched rooms. The first room shower head would barely work. The pool and hot tub were empty and no breakfast was available other than coffee. I booked this room for hot tub and breakfast and got neither. Area shady, loud music, doors open people hanging out. The price was low for a reason. You get what you pay for…..
2
Kelli
13 Jul 2025
·
Stayed 2 nights
We got there and nothing was working… ceilings and walls rotting….. We had to change three rooms before finally getting one with all the stuff it was supposed to have and actually cleaned… gap under enterance door which caused the second night of no sleep for me and my kids because cockroaches crawled and and up the wall…and it was so nasty we decided to sleep in the rental car…. Never again will I stay at another one of these OYO “Hotels” again…… they need to change the name to roach Motel…. Not even close to a hotel…….no water in the pool…. No free breakfast like it said….. And the pictures on the site are really old or they stole photos from another place… absolutely disgusting….
We got there and nothing was working… ceilings and walls rotting….. We had to change three rooms before finally getting one with all the stuff it was supposed to have and actually cleaned… gap under enterance door which caused the second night of no sleep for me and my kids because cockroaches crawled and and up the wall…and it was so nasty we decided to sleep in the rental car…. Never again will I stay at another one of these OYO “Hotels” again…… they need to change the name to roach Motel…. Not even close to a hotel…….no water in the pool…. No free breakfast like it said….. And the pictures on the site are really old or they stole photos from another place… absolutely disgusting….
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AI-generated summary based on recent guest reviews
8
tommy
5 days ago
·
Stayed 3 nights
The hotel is currently under refurberations. Even with all this the staff was kind and curious to a fault. The beds were very comfortable. If I had to visit lackland airforce base again I will look forward to see how far along they have come in restoring this part of airforce history.
The hotel is currently under refurberations. Even with all this the staff was kind and curious to a fault. The beds were very comfortable. If I had to visit lackland airforce base again I will look forward to see how far along they have come in restoring this part of airforce history.
10
Ernest
3 weeks ago
·
Stayed 1 night
Great job good service very friendly staff my it will be coming back
Great job good service very friendly staff my it will be coming back
2
Bonnie
3 weeks ago
·
Stayed 1 night
This place was under construction. Not safe at all.. they shouldn't even be open right now. The floor was rotting and the lamps and bedding was so old.. I already checked in and figured I wasnt gonna be able to get a refund. So we just checked out.
This place was under construction. Not safe at all.. they shouldn't even be open right now. The floor was rotting and the lamps and bedding was so old.. I already checked in and figured I wasnt gonna be able to get a refund. So we just checked out.
8
Ernest
4 weeks ago
·
Stayed 1 night
Due to construction the amenities sucked but everything else was great
Due to construction the amenities sucked but everything else was great
2
Teresa
17 Jul 2026
·
Stayed 2 nights
It is no longer OYO. I am hoping Expedia refunds me for paying in advance.
It is no longer OYO. I am hoping Expedia refunds me for paying in advance.
Property policies
Check-in
Check-out
From 14:00 to 23:59
Before 11:00
FAQs about Lackland Gateway Inn
Is parking available at the hotel?
Yes, free self-parking is available on-site.
Does the hotel allow pets?
Yes, pets are allowed with a fee of USD 25 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 2:00 PM to 11:59 PM, and check-out is by 11:00 AM. Early check-in and late check-out are available for a fee of USD 25, subject to availability.
Where is the hotel located in relation to nearby attractions?
The hotel is located 0.1 miles from Joint Base San Antonio and 12.8 miles from River Walk. Other nearby attractions include Lackland Air Force Base (0.9 miles) and Alamo (21.7 miles).
Does the hotel have a swimming pool?
Yes, the hotel features a seasonal outdoor pool. Operational hours are not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
December 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-11-04: 49.2765412661438USD
- 2026-11-05: 47.409514944015505USD
- 2026-11-06: 47.409514944015505USD
- 2026-11-07: 47.409514944015505USD
- 2026-11-08: 47.409514944015505USD
- 2026-11-09: 47.409514944015505USD
- 2026-11-10: 60.55306235955811USD
- 2026-11-11: 60.55306235955811USD
- 2026-11-12: 60.55306235955811USD
- 2026-11-13: 60.55306235955811USD
- 2026-11-14: 60.55306235955811USD
- 2026-11-15: 60.55306235955811USD
- 2026-11-16: 60.55306235955811USD
- 2026-11-17: 60.55306235955811USD
- 2026-11-18: 60.55306235955811USD
- 2026-11-19: 59.177249735382084USD
- 2026-11-20: 60.55306235955811USD
- 2026-11-21: 60.55306235955811USD
- 2026-11-22: 59.90133619020081USD
- 2026-11-23: 59.90133619020081USD
- 2026-11-24: 59.90133619020081USD
- 2026-11-25: 60.55306235955811USD
- 2026-11-26: 59.90133619020081USD
- 2026-11-27: 59.90133619020081USD
- 2026-11-28: 60.55306235955811USD
- 2026-11-29: 59.90133619020081USD
- 2026-11-30: 59.90133619020081USD
- 2026-12-01: 59.90133619020081USD
- 2026-12-02: 50.45010629330445USD
- 2026-12-03: 50.45010629330445USD
- 2026-12-04: 49.9277624370575USD
- 2026-12-05: 49.9277624370575USD
- 2026-12-06: 50.45010629330445USD
- 2026-12-07: 50.45010629330445USD
- 2026-12-08: 50.45010629330445USD
- 2026-12-09: 50.45010629330445USD
- 2026-12-10: 50.45010629330445USD
- 2026-12-11: 50.45010629330445USD
- 2026-12-12: 49.9277624370575USD
- 2026-12-13: 50.45010629330445USD
- 2026-12-14: 52.56342206823731USD
- 2026-12-15: 52.56342206823731USD
- 2026-12-16: 52.56342206823731USD
- 2026-12-17: 52.56342206823731USD
- 2026-12-18: 50.45010629330445USD
- 2026-12-19: 50.45010629330445USD
- 2026-12-20: 50.45010629330445USD
- 2026-12-21: 50.45010629330445USD
- 2026-12-22: 50.45010629330445USD
- 2026-12-23: 50.45010629330445USD
- 2026-12-24: 50.91613426379395USD
- 2026-12-25: 50.45010629330445USD
- 2026-12-26: 50.45010629330445USD
- 2026-12-27: 50.45010629330445USD
- 2026-12-28: 52.42202250402833USD
- 2026-12-29: 52.56342206823731USD
- 2026-12-30: 50.45010629330445USD
- 2026-12-31: 50.45010629330445USD
- 2027-01-01: 50.45010629330445USD
- 2027-01-02: 50.45010629330445USD
- 2027-01-03: 52.56342206823731USD
- 2027-01-04: 50.45010629330445USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 50 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher and a smoke detector
- One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A pet fee will be charged
- Service animals are exempt from fees
- Early check-in fee: USD 25 (subject to availability)
- Late check-out fee: USD 25 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Housekeeping
Safe-deposit box
ATM/Cash machine
Luggage storage
Services
Housekeeping
Safe-deposit box
ATM/Cash machine
Luggage storage
Designated smoking area
24-Hour Front Desk
General
Non-smoking rooms
Vending machines
Parking
Parking
Free parking
Parking Onsite
Internet
Free wi-fi