Marlin Waterloo
$255
/ night
Avg. for October
Prices for Marlin Waterloo
Select dates to see prices and availability
$255
/ night
Avg. for October
Monthly average prices
Nightly prices at Marlin Waterloo average $152 in January, the cheapest month, and $278 in December, the most expensive, based on the last 12 months.
| Month | Average price |
|---|---|
| January | $152 |
| February | $160 |
| March | $172 |
| April | $181 |
| May | $200 |
| June | $243 |
| July | $272 |
| August | $195 |
| September | $251 |
| October | $255 |
| November | $232 |
| December | $278 |
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Oct · $255
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Most expensive: December (~$278)
Cheapest: January (~$152)
About this property
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Amenities
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and multilingual staff.
Dining
Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Rooms
Make yourself at home in one of the 236 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Location
A stay at Marlin Waterloo places you in the heart of London, within a 10-minute walk of London Eye and Westminster Bridge. This hotel is 0.6 mi (0.9 km) from Big Ben and 0.4 mi (0.7 km) from River Thames.
What's nearby
St. Thomas' Hospital(0.3 miles)
Westminster Bridge(0.4 miles)
River Thames(0.4 miles)
London Eye(0.5 miles)
London Dungeon(0.5 miles)
Big Ben(0.6 miles)
Houses of Parliament(0.7 miles)
Westminster Abbey(0.7 miles)
St. James Park(0.9 miles)
Blackfriars Bridge(1 miles)
Charing Cross(1.1 miles)
Trafalgar Square(1.1 miles)
Tate Modern(1.1 miles)
The Strand(1.1 miles)
National Gallery(1.2 miles)
London City Airport (LCY)(9.6 miles)
Heathrow Airport (LHR)(18.3 miles)
Gatwick Airport (LGW)(41.6 miles)
Luton Airport (LTN)(35.5 miles)
Stansted Airport (STN)(39.5 miles)
Parking
Non-Smoking Rooms
Business Center
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Location
111 Westminster Bridge Road, Bishop's, London, England, United Kingdom
St. Thomas' Hospital (0.3 miles)
Westminster Bridge (0.4 miles)
River Thames (0.4 miles)
London Eye (0.5 miles)
London Dungeon (0.5 miles)
Big Ben (0.6 miles)
Room options
3
Deluxe Studio, Accessible
1 Queen Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Kitchenette
7
Deluxe Suite, 1 Queen Bed with Sofa Bed
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
366 ft²
Air ConditioningWi-Fi (Free)Kitchenette
6
Premium Studio, 1 King Bed
1 King Bed
and 1 Sofa Bed
Sleeps 3
280 ft²
Air ConditioningWi-Fi (Free)Kitchenette
5
Premium Room, 1 King Bed
1 King Bed
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
5
Premium Studio, 2 Twin Beds
2 Twin Beds
and 1 Sofa Bed
Sleeps 3
269 ft²
Air ConditioningWi-Fi (Free)Kitchenette
4
Deluxe Studio, 1 Queen Bed with Sofa Bed, Accessible
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
280 ft²
Air ConditioningWi-Fi (Free)Kitchen
4
Classic Room, 1 King Bed
1 King Bed
Sleeps 2
248 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
7
Premium Room, 1 King Bed, City View
1 King Bed
Sleeps 2
269 ft²
Air ConditioningWi-Fi (Free)Private Bathroom
6
Deluxe Suite, 1 Queen Bed
1 Queen Bed
Sleeps 2
366 ft²
Air ConditioningWi-Fi (Free)Kitchenette
4
Premium Studio, 1 King Bed, Accessible
1 King Bed
Sleeps 2
291 ft²
Air ConditioningWi-Fi (Free)Kitchenette
5
Deluxe Studio, 1 Queen Bed with Sofa Bed
1 Queen Bed
and 1 Sofa Bed
Sleeps 4
280 ft²
Air ConditioningWi-Fi (Free)Kitchenette
4
Deluxe Studio
1 Queen Bed
Sleeps 2
280 ft²
Air ConditioningWi-Fi (Free)Kitchenette
9
Premium Studio, 1 King Bed, City View
1 King Bed
and 1 Sofa Bed
Sleeps 3
280 ft²
Air ConditioningWi-Fi (Free)Kitchenette
Guest reviews of Marlin Waterloo
8.4
Very good
Based on 5,723 verified reviews
Who stays here?
Business
20%
Couple
23%
Family
46%
Group
10%
What guests think
AI-generated summary based on recent guest reviews
Marlin Waterloo earns praise for its central, transport-rich location and generally spacious, quiet rooms with handy kitchenettes, while many guests highlight friendly staff and easy access to nearby shops, making it convenient for sightseeing and short city stays.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Marlin Waterloo earns praise for its central, transport-rich location and generally spacious, quiet rooms with handy kitchenettes, while many guests highlight friendly staff and easy access to nearby shops, making it convenient for sightseeing and short city stays.
Common drawbacks include every-other-day housekeeping with occasional cleanliness lapses, intermittent maintenance issues (slow lifts, A/C quirks, weak water pressure), and frustrations with self check-in and paid early check-in. Room comfort varies: some note uncomfortable sofa beds or joined mattresses, traffic or train sirens in certain rooms, and patchy Wi-Fi. Overall, expect a well-located, practical base with apartment-style perks rather than a full-service luxury stay.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
On-site bar and self-service laundry are useful, and luggage storage is available; however, elevator capacity/outages and laundry costs/dry times draw repeated complaints.
Related guest reviews
8
Jessica
Mar 23, 2025
·
Stayed 7 nights
Great location and staff, and very positive overall experience. Rooms were comfortable, with the exception of poor temperature control and odd shower design that made it impossible to keep the bathroom dry. The elevators are a problem- inadequate for size of the property, resulting in long waits a frequent need to use stairs from high floors.
Great location and staff, and very positive overall experience. Rooms were comfortable, with the exception of poor temperature control and odd shower design that made it impossible to keep the bathroom dry. The elevators are a problem- inadequate for size of the property, resulting in long waits a frequent need to use stairs from high floors.
10
Patsy
Mar 18, 2025
·
Stayed 4 nights
We enjoyed the stay our only thing was the elevators were not working well.
We enjoyed the stay our only thing was the elevators were not working well.
6
Adam
Mar 20, 2025
·
Stayed 1 night
3 lifts and 2 of them were out of service
3 lifts and 2 of them were out of service
10
Roger
Sep 14, 2025
·
Stayed 1 night
Great location and great staff, front desk team were amazing and likewise the barman too.
Great location and great staff, front desk team were amazing and likewise the barman too.
8
Paul
Apr 11, 2025
·
Stayed 5 nights
Street where hotel was located was a bit down and out. Building and property were good, but elevators were broken down and slow.
Street where hotel was located was a bit down and out. Building and property were good, but elevators were broken down and slow.
10
Tatyana
Apr 13, 2025
·
Stayed 4 nights
We had a really great stay at the Marlin Waterloo as a family of four, but what truly made the experience stand out was the amazing service from Sezoi Con. We ran into him a few times during our stay—he was working as a bartender and also helped us out with a few things, including checkout. He was incredibly friendly, professional, and just genuinely kind. What really stood out to us was how great he was with our kids—super patient, welcoming, and made them feel special every time we saw him. It’s not often you come across someone who leaves such a positive impression, but Sezoi really did. The hotel was lovely, but thanks to him, our stay felt even more special. Big thanks to Sezoi—he’s a real star!
We had a really great stay at the Marlin Waterloo as a family of four, but what truly made the experience stand out was the amazing service from Sezoi Con. We ran into him a few times during our stay—he was working as a bartender and also helped us out with a few things, including checkout. He was incredibly friendly, professional, and just genuinely kind. What really stood out to us was how great he was with our kids—super patient, welcoming, and made them feel special every time we saw him. It’s not often you come across someone who leaves such a positive impression, but Sezoi really did. The hotel was lovely, but thanks to him, our stay felt even more special. Big thanks to Sezoi—he’s a real star!
8
Kerri
Jul 18, 2025
·
Stayed 4 nights
European 4 star hotels are not United States 4 star hotels. The lobbies are fancy but the rooms are extremly small and basic. There is no room to open luggage or move around comfortably. Sinks and toilets are tiny and cramped. All the 4 star hotels we visited in Europe would be 3 star hotels in the US. The staff was nice, and I liked that they had a self service laundry in the basement, but the washing machines are tiny, and it cost $8 Euros to dry a small load which takes over an hour!
European 4 star hotels are not United States 4 star hotels. The lobbies are fancy but the rooms are extremly small and basic. There is no room to open luggage or move around comfortably. Sinks and toilets are tiny and cramped. All the 4 star hotels we visited in Europe would be 3 star hotels in the US. The staff was nice, and I liked that they had a self service laundry in the basement, but the washing machines are tiny, and it cost $8 Euros to dry a small load which takes over an hour!
8
John
May 10, 2025
·
Stayed 2 nights
Close to trains and buses. Grocery and coffee shops right outside. Bar closes at 10:30 and bar tender was a bit curt and in a rush to close.
Close to trains and buses. Grocery and coffee shops right outside. Bar closes at 10:30 and bar tender was a bit curt and in a rush to close.
10
Maya
May 25, 2025
·
Stayed 3 nights
Appreciated that there was laundry facility at the hotel.
Appreciated that there was laundry facility at the hotel.
8
Stacy
Jul 18, 2025
·
Stayed 3 nights
Laundry service was outrageously expensive.
Laundry service was outrageously expensive.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are often described as clean, but housekeeping runs every other day and several guests reported missed replenishment or poor bathroom cleaning; a few cited pest issues.
Related guest reviews
2
Rasheed
May 19, 2025
·
Stayed 1 night
This is listed as a 4-star hotel, while asking if there is any vanity kit available, the hotel staff asked to buy a vanity kit and toothpaste/brush from the outside shop, which seemed so absurd. There was no hair dryer in the room, no slippers, the shower was leaking, and the water was all over the washroom. There were bedbugs that did not let me sleep the entire night, and I experienced the worst time in bed, causing a severe infection on my skin because of the bug bites. I am not sure if the hotel is a real 4-star hotel. Contacted the hotel at 4 am in the morning as I could not sleep the entire night, and they mentioned that they would investigate.
This is listed as a 4-star hotel, while asking if there is any vanity kit available, the hotel staff asked to buy a vanity kit and toothpaste/brush from the outside shop, which seemed so absurd. There was no hair dryer in the room, no slippers, the shower was leaking, and the water was all over the washroom. There were bedbugs that did not let me sleep the entire night, and I experienced the worst time in bed, causing a severe infection on my skin because of the bug bites. I am not sure if the hotel is a real 4-star hotel. Contacted the hotel at 4 am in the morning as I could not sleep the entire night, and they mentioned that they would investigate.
2
Arash
Jun 12, 2025
·
Stayed 3 nights
Dirty bathroom it was not cleaned
Dirty bathroom it was not cleaned
6
Sarah
May 11, 2025
·
Stayed 2 nights
We had a fine stay overall, however there was a cleanliness issue. The bathroom shower had hair and soap scum, and no bathroom fan was causing residue buildup on the ceiling. One of the nightstand lamp shades was stained pretty bad with brown splatter. There was also an orange stain on one of the towels. The rest of the room was fine, but some items could have used replacing/better cleaning.
We had a fine stay overall, however there was a cleanliness issue. The bathroom shower had hair and soap scum, and no bathroom fan was causing residue buildup on the ceiling. One of the nightstand lamp shades was stained pretty bad with brown splatter. There was also an orange stain on one of the towels. The rest of the room was fine, but some items could have used replacing/better cleaning.
8
Alexander
Nov 30, 2025
·
Stayed 4 nights
Room was great but ir you clean every other day, you should make clear al rubish are clean out!!!
Room was great but ir you clean every other day, you should make clear al rubish are clean out!!!
6
Mark
Oct 12, 2024
·
Stayed 2 nights
I have to say that with only one exception, I really liked this property. The location is great for walking to the sights, restaurants, bars and shopping. The room I stayed in was on the ninth floor with a nice view and total peace and quiet. My only major complaint was that a few hours after I checked out, I experienced some major itching on my legs and back. After inspecting the areas in question, I had what appeared to be 12 to 15 bites and I'd say the problem was caused by bed bugs. The room appeared to be clean, but bed bugs can still be an issue and I hope management investigates this problem.
I have to say that with only one exception, I really liked this property. The location is great for walking to the sights, restaurants, bars and shopping. The room I stayed in was on the ninth floor with a nice view and total peace and quiet. My only major complaint was that a few hours after I checked out, I experienced some major itching on my legs and back. After inspecting the areas in question, I had what appeared to be 12 to 15 bites and I'd say the problem was caused by bed bugs. The room appeared to be clean, but bed bugs can still be an issue and I hope management investigates this problem.
6
Ruth
Sep 25, 2025
·
Stayed 1 night
For over £300 per night, I expect the room to be serviced - cleaned, fresh towels, bin emptied, replenish coffee etc. Did not happen.
For over £300 per night, I expect the room to be serviced - cleaned, fresh towels, bin emptied, replenish coffee etc. Did not happen.
2
levi
Apr 30, 2025
·
Stayed 3 nights
Bed bugs. Please clean more
Bed bugs. Please clean more
6
Claire
Jun 2, 2025
·
Stayed 1 night
Our first room was the bathroom had lots of hairs on the floor and in the shower. So we moved to the room next door. This was ok however cleanliness is not
Our first room was the bathroom had lots of hairs on the floor and in the shower. So we moved to the room next door. This was ok however cleanliness is not
8
Jonathan
Jul 10, 2025
·
Stayed 4 nights
We stayed 4 nights. 2nd day we had house keeping however nothing we used was replaced, such as dish cloth, dishwasher tablets salt/pepper. When we arrived there was no shower gel in the container. When we contacted service to request what we needed, it arrived promptly. Hotel is in great position for bus, train and underground . Very easy. Supermarket 3 doors down. Great having a kitchenette. Pub 3 doors in other direction, good meals.
We stayed 4 nights. 2nd day we had house keeping however nothing we used was replaced, such as dish cloth, dishwasher tablets salt/pepper. When we arrived there was no shower gel in the container. When we contacted service to request what we needed, it arrived promptly. Hotel is in great position for bus, train and underground . Very easy. Supermarket 3 doors down. Great having a kitchenette. Pub 3 doors in other direction, good meals.
6
Jean-Pierre
Aug 6, 2025
·
Stayed 3 nights
The room was nice, however there were a few issues such as properly preparing the room before arrival and not replenishing the toilet paper as we had to ask. Also, their policy of only cleaning the room every other day instead of daily. First time encountering a hotel with that policy.
The room was nice, however there were a few issues such as properly preparing the room before arrival and not replenishing the toilet paper as we had to ask. Also, their policy of only cleaning the room every other day instead of daily. First time encountering a hotel with that policy.
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AI-generated summary based on recent guest reviews
Rooms
Many rooms are spacious for London, quiet, and include useful kitchenettes; beds are generally comfortable. Some guests cite uncomfortable sofa beds or joined mattresses, occasional noise or A/C control quirks, and patchy in-room Wi-Fi.
Related guest reviews
10
Fran
Nov 19, 2025
·
Stayed 2 nights
Great location It is nice having a kitchenette in the room
Great location It is nice having a kitchenette in the room
6
Andrew
Jun 2, 2025
·
Stayed 3 nights
Lovely staff and the room was clean. Bathroom could do with updating. Aircon was useless, way too warm. You can open the window but all you’ll hear is the screech of the trains. A real shame as the location was good but we didn’t sleep well.
Lovely staff and the room was clean. Bathroom could do with updating. Aircon was useless, way too warm. You can open the window but all you’ll hear is the screech of the trains. A real shame as the location was good but we didn’t sleep well.
10
Kyunghyun
Nov 27, 2025
·
Stayed 7 nights
room was spacious and cozy
room was spacious and cozy
8
Tobias
Nov 19, 2025
·
Stayed 2 nights
Good location, clean and friendly staff. Room was clean and quiet with comfortable bed. Only complaint is that the water pressure in the shower was so low we were barely able to shower.
Good location, clean and friendly staff. Room was clean and quiet with comfortable bed. Only complaint is that the water pressure in the shower was so low we were barely able to shower.
6
Hossein
Oct 4, 2025
·
Stayed 3 nights
The internet is not reliable at all. Disconnects every 15-20 minutes. We asked for tissues three times until we got them! On the positive side, the kitchenette is great. The location is also good and close to most London landmarks.
The internet is not reliable at all. Disconnects every 15-20 minutes. We asked for tissues three times until we got them! On the positive side, the kitchenette is great. The location is also good and close to most London landmarks.
8
Karen
Jun 6, 2025
·
Stayed 3 nights
- Small room - Sofa bed was tilted - Good for couples but not for families - Can store luggage - Very close to Big Ben & London Eye
- Small room - Sofa bed was tilted - Good for couples but not for families - Can store luggage - Very close to Big Ben & London Eye
8
Nicholas
May 13, 2025
·
Stayed 1 night
A 5-minute walk from Waterloo Station. Check-in staff were friendly and helpful. The room we had was very spacious and quiet - we were surprised to find a hob, microwave, fridge, and dishwasher. Everything was very clean. The included free Wifi was reliable and fast, which was handy. We were also able to leave luggage safely after we checked out so that we could spend more of our last day in London without our bags. We didn’t have an opportunity to use food and drink facilities but the bar looked very cosy. Overall, my partner and I were very happy with our stay.
A 5-minute walk from Waterloo Station. Check-in staff were friendly and helpful. The room we had was very spacious and quiet - we were surprised to find a hob, microwave, fridge, and dishwasher. Everything was very clean. The included free Wifi was reliable and fast, which was handy. We were also able to leave luggage safely after we checked out so that we could spend more of our last day in London without our bags. We didn’t have an opportunity to use food and drink facilities but the bar looked very cosy. Overall, my partner and I were very happy with our stay.
8
Eugenio
Jul 7, 2025
·
Stayed 5 nights
The hotel was in a great location. We were able to walk or take public transportation to the sights that we wanted to visit. Our only mishaps were with some electrical issues in our room. For some reason, the A/C would stop cooling throughout the evening requiring me to get up & the only way to fix it was by removing the key card from the master control on the wall, giving it time to reset, then reinserting the card. I figured this out the 2nd day after having told the staff & being told that it was resolved. The other issue was that the bread toaster would set off the main breaker of the entire room when used. The breaker had to be reset by a technician. as soon as it was reset, we tried to use the toaster and it happened again. I again reported the issue and we left the hotel for the day. When we returned, I tried the toaster, once again, only to find that they did not replace it. We had to wait for a technician to reset the breaker and give us a new toaster.
The hotel was in a great location. We were able to walk or take public transportation to the sights that we wanted to visit. Our only mishaps were with some electrical issues in our room. For some reason, the A/C would stop cooling throughout the evening requiring me to get up & the only way to fix it was by removing the key card from the master control on the wall, giving it time to reset, then reinserting the card. I figured this out the 2nd day after having told the staff & being told that it was resolved. The other issue was that the bread toaster would set off the main breaker of the entire room when used. The breaker had to be reset by a technician. as soon as it was reset, we tried to use the toaster and it happened again. I again reported the issue and we left the hotel for the day. When we returned, I tried the toaster, once again, only to find that they did not replace it. We had to wait for a technician to reset the breaker and give us a new toaster.
8
winston
Jul 4, 2025
·
Stayed 5 nights
Generally good stay, extremely uncomfortable sofa bed. The cleaning crew did a less than adequate job each time.
Generally good stay, extremely uncomfortable sofa bed. The cleaning crew did a less than adequate job each time.
8
Aaron
Oct 1, 2025
·
Stayed 2 nights
Great location. Stayed here a few years back and thought it was great. Doesn’t seem to have received many upgrades in the time since. For instance, my room only had USB ports on the tv console and no where else. I didn’t bring power converters because at this point, most hotels have them built into their lamps. Also had a queen or king booking but was clearly two small twins pushed together, there was a weird and uncomfortable central seam on the mattress. With some minor changes, this place would be wonderful again. Hallway wasn’t super clean either, though the room was ok, and the lobby areas are great.
Great location. Stayed here a few years back and thought it was great. Doesn’t seem to have received many upgrades in the time since. For instance, my room only had USB ports on the tv console and no where else. I didn’t bring power converters because at this point, most hotels have them built into their lamps. Also had a queen or king booking but was clearly two small twins pushed together, there was a weird and uncomfortable central seam on the mattress. With some minor changes, this place would be wonderful again. Hallway wasn’t super clean either, though the room was ok, and the lobby areas are great.
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AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly and helpful, with efficient luggage storage and check-in support. Some guests disliked the self-service kiosk check-in and paid early check-in, and a few reported slow responses or room assignment issues.
Related guest reviews
6
Katey
Aug 16, 2025
·
Stayed 3 nights
I like the hotel location, its about 10 minutes walking distance to the Big Ben and the London Eye. I also liked that theres many restaurants near by with different options. What I didn’t like was when I checked in the guy who assisted me upgraded my room with extra fees to come to find out my friends who checked in got the same view and a bigger room without any extra upgraded fees. I thought the worker was doing his job and had the best interest for the customers but I felt scammed. The shower and bathroom could have been cleaner.
I like the hotel location, its about 10 minutes walking distance to the Big Ben and the London Eye. I also liked that theres many restaurants near by with different options. What I didn’t like was when I checked in the guy who assisted me upgraded my room with extra fees to come to find out my friends who checked in got the same view and a bigger room without any extra upgraded fees. I thought the worker was doing his job and had the best interest for the customers but I felt scammed. The shower and bathroom could have been cleaner.
6
Jovana
Aug 4, 2025
·
Stayed 2 nights
I pre-booked this hotel twice during the same trip. Both stays for two nights each. The first stay, the staff placed me in the incorrect room and it was very difficult to change rooms without having a bellman or staff assist with all the luggage that had to be moved from one room to the other. The rooms were very uninviting with little to no amenities. The hallways and rooms felt dingy and old with very little attention to detail or comfortability. With the area being far out from Central London, I would think it would have more amenities within the building, but it lacked in that area. Also, There was an additional charge to have the room cleaned or a to change linens. The laundry facility was expensive to use, and the laundry machines were very outdated and took a long time to wash and dry. There was also a strange smell in the closets and I experienced this in both rooms during my stay.
I pre-booked this hotel twice during the same trip. Both stays for two nights each. The first stay, the staff placed me in the incorrect room and it was very difficult to change rooms without having a bellman or staff assist with all the luggage that had to be moved from one room to the other. The rooms were very uninviting with little to no amenities. The hallways and rooms felt dingy and old with very little attention to detail or comfortability. With the area being far out from Central London, I would think it would have more amenities within the building, but it lacked in that area. Also, There was an additional charge to have the room cleaned or a to change linens. The laundry facility was expensive to use, and the laundry machines were very outdated and took a long time to wash and dry. There was also a strange smell in the closets and I experienced this in both rooms during my stay.
10
Sally
Aug 8, 2025
·
Stayed 2 nights
Enjoyed our stay! The front desk and bar staff were friendly and accommodating. We will stay here again!
Enjoyed our stay! The front desk and bar staff were friendly and accommodating. We will stay here again!
6
nga yee
Mar 9, 2025
·
Stayed 1 night
The receptionist was very unhelpful, I arrived the hotel at 13:00, she said I should pay 30 pounds for early check in or come back after 15:00, but no one help me to keep my luggage, I need to put it onto the shelf of the storeroom by myself, no one would pick it to my room. After a long flight I was very tired, but the reception wanted me to do Self check in, self check out, the reception never do check in or check out. Poor service. The house keeper was absent minded, I had put all my clothes onto my bed and written down a piece of paper “please do not tidy my bed” but she still done that, I am very mind someone touch my clothes or throw my clothes onto the floor. after she had tidied my bed, my nightcloth make me Itching， I believe she should have put my clothes on the floor when she was tidying my bed. It makes me feel very unsatisfied and disgusting. Have she thrown my pillow onto the floor when she was tidying my bed? After cleaning the toilet, she forgot to close the door. I would say It’s not a hotel , it’s only an apartment with poor service. I’ve never had a bad experience in any hotel like this. I won’t come back again
The receptionist was very unhelpful, I arrived the hotel at 13:00, she said I should pay 30 pounds for early check in or come back after 15:00, but no one help me to keep my luggage, I need to put it onto the shelf of the storeroom by myself, no one would pick it to my room. After a long flight I was very tired, but the reception wanted me to do Self check in, self check out, the reception never do check in or check out. Poor service. The house keeper was absent minded, I had put all my clothes onto my bed and written down a piece of paper “please do not tidy my bed” but she still done that, I am very mind someone touch my clothes or throw my clothes onto the floor. after she had tidied my bed, my nightcloth make me Itching， I believe she should have put my clothes on the floor when she was tidying my bed. It makes me feel very unsatisfied and disgusting. Have she thrown my pillow onto the floor when she was tidying my bed? After cleaning the toilet, she forgot to close the door. I would say It’s not a hotel , it’s only an apartment with poor service. I’ve never had a bad experience in any hotel like this. I won’t come back again
10
Maggie
May 13, 2025
·
Stayed 2 nights
I am an older woman travelling on my own. I felt safe and found the staff to be very helpful, kind and attentive. The room was spotless, there was a fully functional kitchen with a dishwasher. and fridge. The walk in shower and toiletries were lovely, also very clean. There was a tv, power point for usb, hair dryer, safe, iron and board. View of the London Eye and glimpses of The Houses of Westminster. The bed was just a little hard for me, I have a very soft mattress at home. The breakfast was expensive for the variety of food. The waiting staff were exceptional and very hard working.
I am an older woman travelling on my own. I felt safe and found the staff to be very helpful, kind and attentive. The room was spotless, there was a fully functional kitchen with a dishwasher. and fridge. The walk in shower and toiletries were lovely, also very clean. There was a tv, power point for usb, hair dryer, safe, iron and board. View of the London Eye and glimpses of The Houses of Westminster. The bed was just a little hard for me, I have a very soft mattress at home. The breakfast was expensive for the variety of food. The waiting staff were exceptional and very hard working.
10
Tom
Oct 2, 2025
·
Stayed 3 nights
Check in via huge tablets visible to everyone waiting is a TERRIBLE idea where you have to enter all your personal data.
Check in via huge tablets visible to everyone waiting is a TERRIBLE idea where you have to enter all your personal data.
4
GURPREET SINGH
Jul 20, 2025
·
Stayed 3 nights
Overall property is in a good location but the whole experience was let down by poor communication from the hotel staff. We had requested for an early checkin but our request was rejected by the hotel, hence we reached there a bit late only to find that our room is ready and we now need to pay extra for early checkin. This is a great way of making money. If our request was already rejected, why were we asked to pay later??
Overall property is in a good location but the whole experience was let down by poor communication from the hotel staff. We had requested for an early checkin but our request was rejected by the hotel, hence we reached there a bit late only to find that our room is ready and we now need to pay extra for early checkin. This is a great way of making money. If our request was already rejected, why were we asked to pay later??
10
Emma
Oct 12, 2025
·
Stayed 3 nights
Friendly welcome, efficient & secure luggage storage. Room was upgraded (thank you!). Room lovely & clean, good kitchenette facilities, air con / heating responsive. Superb shower & toiletries. Room was cleaned over a 4 day stay. Great location, easy access to South Bank & the river but also to tube line for exploring further, lots of mini marts & cafe’s for breakfast. A vibrant part of London but the room was super quiet - we weren’t disturbed by any noise. A really really lovely hotel, we will stay there again & recommend it to friends & family. Thank you!
Friendly welcome, efficient & secure luggage storage. Room was upgraded (thank you!). Room lovely & clean, good kitchenette facilities, air con / heating responsive. Superb shower & toiletries. Room was cleaned over a 4 day stay. Great location, easy access to South Bank & the river but also to tube line for exploring further, lots of mini marts & cafe’s for breakfast. A vibrant part of London but the room was super quiet - we weren’t disturbed by any noise. A really really lovely hotel, we will stay there again & recommend it to friends & family. Thank you!
10
Tatyana
Apr 13, 2025
·
Stayed 4 nights
We had a really great stay at the Marlin Waterloo as a family of four, but what truly made the experience stand out was the amazing service from Sezoi Con. We ran into him a few times during our stay—he was working as a bartender and also helped us out with a few things, including checkout. He was incredibly friendly, professional, and just genuinely kind. What really stood out to us was how great he was with our kids—super patient, welcoming, and made them feel special every time we saw him. It’s not often you come across someone who leaves such a positive impression, but Sezoi really did. The hotel was lovely, but thanks to him, our stay felt even more special. Big thanks to Sezoi—he’s a real star!
We had a really great stay at the Marlin Waterloo as a family of four, but what truly made the experience stand out was the amazing service from Sezoi Con. We ran into him a few times during our stay—he was working as a bartender and also helped us out with a few things, including checkout. He was incredibly friendly, professional, and just genuinely kind. What really stood out to us was how great he was with our kids—super patient, welcoming, and made them feel special every time we saw him. It’s not often you come across someone who leaves such a positive impression, but Sezoi really did. The hotel was lovely, but thanks to him, our stay felt even more special. Big thanks to Sezoi—he’s a real star!
10
Barbara
Oct 11, 2025
·
Stayed 3 nights
Modern rooms, very comfortable beds. Quiet, room was on first floor facing street and heard no traffic noise. Front desk staff is excellent, helpful and welcoming. Convenient location, one block away from pedestrian street with food galore.
Modern rooms, very comfortable beds. Quiet, room was on first floor facing street and heard no traffic noise. Front desk staff is excellent, helpful and welcoming. Convenient location, one block away from pedestrian street with food galore.
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AI-generated summary based on recent guest reviews
Location
Highly convenient for sightseeing with Lambeth North and Waterloo stations nearby; easy walks to the London Eye, Westminster and South Bank, plus shops and cafes next door. Some note street ambience and sirens or trains audible in certain areas.
Related guest reviews
8
Princess Eunice
Jul 29, 2025
·
Stayed 5 nights
Very walkable, close to Westminster Bridge and Big Ben. Nearby dinner spots and pubs. Very close to grocery stores and close by Underground station.
Very walkable, close to Westminster Bridge and Big Ben. Nearby dinner spots and pubs. Very close to grocery stores and close by Underground station.
10
Maria Rosa
Sep 27, 2025
·
Stayed 4 nights
Clean room, perfect location, small bathroom.
Clean room, perfect location, small bathroom.
10
Nimantha
Apr 4, 2025
·
Stayed 3 nights
This is close to almost all major attractions by foot. The best location for an affordable price. Right next to Lampert underground which connects to all transportation options.
This is close to almost all major attractions by foot. The best location for an affordable price. Right next to Lampert underground which connects to all transportation options.
10
Andriy
Aug 8, 2025
·
Stayed 5 nights
Great location with walkable distance to downtown. Nice restaurants and convenient grocery stores around. Tube stations near by. Modern bedrooms with kitchen. Overall, great hotel with reasonable prices.
Great location with walkable distance to downtown. Nice restaurants and convenient grocery stores around. Tube stations near by. Modern bedrooms with kitchen. Overall, great hotel with reasonable prices.
8
Barbara
Sep 20, 2025
·
Stayed 4 nights
Great location, close to Lambeth North tube. Easy to walk to Westminster, London Eye and Waterloo. Convenient and calm
Great location, close to Lambeth North tube. Easy to walk to Westminster, London Eye and Waterloo. Convenient and calm
8
Sam
Jul 26, 2025
·
Stayed 4 nights
Centrally located property. Self washing service was convenient. Re-booked for second leg of travel. Thank you.
Centrally located property. Self washing service was convenient. Re-booked for second leg of travel. Thank you.
10
David
Jan 22, 2025
·
Stayed 1 night
Good location. Very welcoming and friendly staff. Comfortable room.
Good location. Very welcoming and friendly staff. Comfortable room.
10
Jessica
Apr 27, 2025
·
Stayed 3 nights
Great area to walk across the bridge and be in westminster. Also very convenient to tube stations, stores and food. Nice spacious rooms with a separate seating area.
Great area to walk across the bridge and be in westminster. Also very convenient to tube stations, stores and food. Nice spacious rooms with a separate seating area.
10
Keith
Nov 6, 2025
·
Stayed 3 nights
Clean room with kitchen that comes in handy. Nice bar area. A stones throw away from 2 tube stations and plenty of bus stops near by. 5min walk to Westminster bridge and the London eye. Supermarket, coffee shops & gift shops on the same row which come in useful. Few pubs within yards. All in all a very good stay. 5*
Clean room with kitchen that comes in handy. Nice bar area. A stones throw away from 2 tube stations and plenty of bus stops near by. 5min walk to Westminster bridge and the London eye. Supermarket, coffee shops & gift shops on the same row which come in useful. Few pubs within yards. All in all a very good stay. 5*
10
Wei
Mar 26, 2025
·
Stayed 5 nights
Very convenient. I min walk to the tube station. Very close to major attractions. Spacious room. Friendly staff. Everything is good. Will definitely book again next time if traveling to London.
Very convenient. I min walk to the tube station. Very close to major attractions. Spacious room. Friendly staff. Everything is good. Will definitely book again next time if traveling to London.
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AI-generated summary based on recent guest reviews
Dining
On-site breakfast and bar are available but feedback is mixed, with several calling breakfast overpriced or service limited, while others were satisfied. Many guests choose nearby cafes and bakeries instead.
Related guest reviews
8
Ross
Aug 5, 2025
·
Stayed 4 nights
Perfect property for Gen Z and Y. Property lacked some of the amenities we would have expected for the price and there was far too much emphasis on being "Eco Friendly" Very little storage space in the room. Bathroom and nearly zero counter space. Shower alignment insured the tile floor would be wet (safety issue) Television channels were limited, we could not watch the final round of the Open. Bar doesn't open until 3pm. The kitchenette was convenient and very useful. Dining in the immediate area was limited but we found several local pubs with dining options. Staff was VERY accommodating and friendly. Check in and check out was a breeze. Easy walk to many of the landmark buildings and attractions London has to offer. Would I stay there again? Leaning towards no.
Perfect property for Gen Z and Y. Property lacked some of the amenities we would have expected for the price and there was far too much emphasis on being "Eco Friendly" Very little storage space in the room. Bathroom and nearly zero counter space. Shower alignment insured the tile floor would be wet (safety issue) Television channels were limited, we could not watch the final round of the Open. Bar doesn't open until 3pm. The kitchenette was convenient and very useful. Dining in the immediate area was limited but we found several local pubs with dining options. Staff was VERY accommodating and friendly. Check in and check out was a breeze. Easy walk to many of the landmark buildings and attractions London has to offer. Would I stay there again? Leaning towards no.
8
William
May 31, 2025
·
Stayed 3 nights
The hotel was very nice and an excellent location for our stay. It would have been nice if the continental breakfast was included with our reservation thru Expedia. Also, if it’s standard that the rooms get cleaned every other day they should provide the rooms with extra towels, coffee, etc.
The hotel was very nice and an excellent location for our stay. It would have been nice if the continental breakfast was included with our reservation thru Expedia. Also, if it’s standard that the rooms get cleaned every other day they should provide the rooms with extra towels, coffee, etc.
10
Martin
May 26, 2025
·
Stayed 5 nights
The rooms are larger than many London hotel rooms. The price is reasonable. The breakfast is very good. The staff is friendly, capable and friendly. In particular we thank Hugo for his ease in check-in and selection of our rooms for our 5-day stay. Be aware, also, that the hotel is minutes from a tube station, busses, food stores and good restaurants. We dined at close-by Cotti (Italian) restaurant twice to enjoy it's wonderful food, capable, pleasant staff, and, amiable owner.
The rooms are larger than many London hotel rooms. The price is reasonable. The breakfast is very good. The staff is friendly, capable and friendly. In particular we thank Hugo for his ease in check-in and selection of our rooms for our 5-day stay. Be aware, also, that the hotel is minutes from a tube station, busses, food stores and good restaurants. We dined at close-by Cotti (Italian) restaurant twice to enjoy it's wonderful food, capable, pleasant staff, and, amiable owner.
4
Jacqui
Jul 28, 2025
·
Stayed 1 night
Room was clean & spacious & fine for a place to sleep The breakfast at £17.50 was expensive completely help yourself with only one member of staff
Room was clean & spacious & fine for a place to sleep The breakfast at £17.50 was expensive completely help yourself with only one member of staff
10
Charlotte
Jul 27, 2025
·
Stayed 2 nights
Not a great restaurant/bar and the breakfast was not worth the cost.
Not a great restaurant/bar and the breakfast was not worth the cost.
8
Nicholas
May 13, 2025
·
Stayed 1 night
A 5-minute walk from Waterloo Station. Check-in staff were friendly and helpful. The room we had was very spacious and quiet - we were surprised to find a hob, microwave, fridge, and dishwasher. Everything was very clean. The included free Wifi was reliable and fast, which was handy. We were also able to leave luggage safely after we checked out so that we could spend more of our last day in London without our bags. We didn’t have an opportunity to use food and drink facilities but the bar looked very cosy. Overall, my partner and I were very happy with our stay.
A 5-minute walk from Waterloo Station. Check-in staff were friendly and helpful. The room we had was very spacious and quiet - we were surprised to find a hob, microwave, fridge, and dishwasher. Everything was very clean. The included free Wifi was reliable and fast, which was handy. We were also able to leave luggage safely after we checked out so that we could spend more of our last day in London without our bags. We didn’t have an opportunity to use food and drink facilities but the bar looked very cosy. Overall, my partner and I were very happy with our stay.
8
Haley
Oct 13, 2024
·
Stayed 2 nights
Great location. Clean. Friendly staff. Could have been more knowledgeable about transportation options. Easy check in. Convenient location. Have a restaurant but over priced and not great. Would recommend for location and cleanliness.
Great location. Clean. Friendly staff. Could have been more knowledgeable about transportation options. Easy check in. Convenient location. Have a restaurant but over priced and not great. Would recommend for location and cleanliness.
8
John
May 10, 2025
·
Stayed 2 nights
Close to trains and buses. Grocery and coffee shops right outside. Bar closes at 10:30 and bar tender was a bit curt and in a rush to close.
Close to trains and buses. Grocery and coffee shops right outside. Bar closes at 10:30 and bar tender was a bit curt and in a rush to close.
10
Elaine
Jun 1, 2025
·
Stayed 2 nights
Very nice hotel close to major attractions. Friendly and attentive staff. Great breakfast and very clean hotel. I highly recommend it.
Very nice hotel close to major attractions. Friendly and attentive staff. Great breakfast and very clean hotel. I highly recommend it.
10
Shirley
Jul 12, 2025
·
Stayed 3 nights
Walking distance to sites and metro station 5-10 min walk. Grocery store next to hotel. If you don’t do the breakfast at the hotel there a bakery/coffee shop within 5 mins walk called Gail’s. Overall excellent stay and would stay here again.
Walking distance to sites and metro station 5-10 min walk. Grocery store next to hotel. If you don’t do the breakfast at the hotel there a bakery/coffee shop within 5 mins walk called Gail’s. Overall excellent stay and would stay here again.
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AI-generated summary based on recent guest reviews
2
Mahvesh
6 days ago
·
Stayed 3 nights
Very basic hotel not worth the price
Very basic hotel not worth the price
8
Veselin
last week
·
Stayed 2 nights
d
d
8
Franklyn
2 weeks ago
·
Stayed 2 nights
The room was nice I'm very clean and the location of the hotel is great close to the London Eye Big Ben and Trafalgar square
The room was nice I'm very clean and the location of the hotel is great close to the London Eye Big Ben and Trafalgar square
6
Haakon
3 weeks ago
·
Stayed 4 nights
Ok room and location, but unclean and poor hygiene
Ok room and location, but unclean and poor hygiene
8
Rony
4 weeks ago
·
Stayed 4 nights
The location was excellent. A lot of restaurants in the area. Close to the tube. Room was NOT clean and very simple.
The location was excellent. A lot of restaurants in the area. Close to the tube. Room was NOT clean and very simple.
Property Policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 00:00
Before 11:00
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Marlin Waterloo
Is parking available at the hotel?
Parking is available at the property, but it is limited. It is advisable to check availability in advance.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee of approximately GBP 17.50 for adults and children.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early check-in and late check-out are available for a fee, subject to availability.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including wheelchair-accessible facilities in public areas. Step-free entrances are available.
Where is the hotel located in relation to key landmarks?
The hotel is centrally located in London, within a 10-minute walk of the London Eye and Westminster Bridge. It is 0.6 mi from Big Ben and 0.7 mi from Westminster Abbey.
Are children allowed to stay at the hotel?
Children are allowed to stay at the property, and kids can stay for free up to a certain age, though the specific age limit is not provided.
Have a question?
Instant AI responses are based on hotel information
Considering this hotel for your London trip?
What do room rates usually look like at Marlin Waterloo in London?
Over the next 60–90 days, room rates at Marlin Waterloo in London typically land around $197 a night for two guests, ranging from $114 to $952 on peak dates.
When is the least crowded time to visit Marlin Waterloo?
The quietest stretch at Marlin Waterloo in London is November, while demand peaks in July; plan for lighter crowds and easier availability in late autumn.
Which month should I book to get the lowest rates at Marlin Waterloo?
January is the cheapest month to stay at Marlin Waterloo in London, averaging $182 a night, while December is the priciest at $333. The hotel’s quietest month differs from the cheapest month, so expect crowds to be lower in November even though rates are lowest in January.
What neighbourhood attractions and traveller types suit Marlin Waterloo?
Marlin Waterloo in London sits close to landmarks like the London Eye, Westminster Bridge and Tate Modern, making it handy for sightseeing and theatres along The Strand. The property commonly attracts families and couples and is well placed for business visits around Greater London.
How do Marlin Waterloo's rates compare with other nearby hotels?
Marlin Waterloo in London is cheaper than 12 of 20 comparable hotels nearby, with a typical median of $235 a night versus about $248 for peers.
How does the nightly price at Marlin Waterloo in London compare to recent weeks?
The current price at Marlin Waterloo in London is $229 per night for 2 guests, which is low for this hotel: about 15% below its $272 average over the last 60 days. Most nights over that period fell between $171 and $620.
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-19: NO DATA
- 2026-10-20: 305.6767416412353USD
- 2026-10-21: 277.3238450286865USD
- 2026-10-22: 203.28272937927244USD
- 2026-10-23: 212.9422122653198USD
- 2026-10-24: 298.8210231030273USD
- 2026-10-25: 153.28488514282225USD
- 2026-10-26: 227.50788419372557USD
- 2026-10-27: 254.3847310040283USD
- 2026-10-28: 242.85474618865965USD
- 2026-10-29: 211.61919480285644USD
- 2026-10-30: 184.93736265563965USD
- 2026-10-31: 203.3385972402954USD
- 2026-11-01: 134.31259496246338USD
- 2026-11-02: 206.85131257324218USD
- 2026-11-03: 322.486436463623USD
- 2026-11-04: 261.35040242980955USD
- 2026-11-05: 214.6700874368286USD
- 2026-11-06: 185.366082918396USD
- 2026-11-07: 237.37409016540525USD
- 2026-11-08: 143.7835945309448USD
- 2026-11-09: 192.0030613809204USD
- 2026-11-10: 244.00390300476073USD
- 2026-11-11: 254.3847310040283USD
- 2026-11-12: 217.3367963845825USD
- 2026-11-13: 202.2705079647827USD
- 2026-11-14: 234.67042168762205USD
- 2026-11-15: 148.00236374298095USD
- 2026-11-16: 199.9336233944702USD
- 2026-11-17: 256.0040932696533USD
- 2026-11-18: 296.0047274859619USD
- 2026-11-19: 238.4240425286865USD
- 2026-11-20: 321.49785474853513USD
- 2026-11-21: 378.5509921282959USD
- 2026-11-22: 151.49130223541258USD
- 2026-11-23: 221.83490490173338USD
- 2026-11-24: 305.33820880310054USD
- 2026-11-25: 302.3173329302978USD
- 2026-11-26: 303.63800185119624USD
- 2026-11-27: 291.9936584899902USD
- 2026-11-28: 314.67169012023925USD
- 2026-11-29: 165.72997832183836USD
- 2026-11-30: 244.00390300476073USD
- 2026-12-01: 358.6723877581787USD
- 2026-12-02: 358.6723877581787USD
- 2026-12-03: 354.3639282580566USD
- 2026-12-04: 366.6725146014404USD
- 2026-12-05: 454.6739441625976USD
- 2026-12-06: 227.33290927581785USD
- 2026-12-07: 237.3580275125122USD
- 2026-12-08: 314.67169012023925USD
- 2026-12-09: 316.47735858825683USD
- 2026-12-10: 284.0045372210693USD
- 2026-12-11: 240.00383958312986USD
- 2026-12-12: 322.67181696350093USD
- 2026-12-13: 174.66945322052USD
- 2026-12-14: 199.03102915740965USD
- 2026-12-15: 258.6708022174072USD
- 2026-12-16: 252.00402984802244USD
- 2026-12-17: 210.44223262603757USD
- 2026-12-18: 200.0031882241821USD
- 2026-12-19: 350.31884826599116USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- This property accepts credit cards; cash is not accepted
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
- This property is professionally cleaned
- Only registered guests are allowed in the guestrooms.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property is professionally cleaned.
- Contactless check-out is available.
- Fee for continental breakfast: approximately GBP 17.50 for adults and GBP 17.50 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-Smoking Rooms
Business Center
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Services
Business Center
Banquet Facilities
Safe-Deposit Box
Luggage Storage
Self Laundry
24-Hour Front Desk
Internet
Free Wi-Fi
General
Non-Smoking Rooms
Family Room
Wheelchair Accessible (Limited)
Parking
Parking
Parking (Limited)
Activities
Fitness Center (nearby)