Name: Home2 Suites by Hilton Houston Webster
Address: 600 West Texas Avenue, Webster, Texas, United States of America, Webster, Texas, US
Price range: US$133–US$246 per night
Rating: 8.45

What guests think

At Home2 Suites by Hilton Houston Webster, reviewers frequently highlight spacious suites with useful kitchen areas, friendly staff, and a convenient, quiet location near shops and a hospital, plus a breakfast many describe as excellent.

Service earns many compliments, though some guests reported poor handling of reservations, unexpected third‑party charges or relocations, and occasionally unwelcoming front‑desk interactions. Downsides include hard beds or lumpy pillows, dated furnishings, and occasional facility limitations like a closed pool during one stay. Cleanliness feedback is strong overall yet inconsistent, with a few reports of hairs, musty odors, or even roaches. Overall, expect a practical stay with solid value, but double‑check bookings and room condition on arrival.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Not enough information in reviews.

Related guest reviews

10

TraNeka

2 Mar 2025

·

Stayed 1 night

We liked the outside sitting area. The room was large and spacious. 2 Queen beds and a sofa bed. The atmosphere was pleasant.

10

Tamra

9 Sept 2025

·

Stayed 2 nights

Great pet friendly

10

SANDEEP

10 Apr 2023

·

Stayed 1 night

Great place to stay, well maintained. Friendly n courteous staff, breakfast was neat & had good options

10

Maree

27 Jul 2025

·

Stayed 1 night

Check in was quick, staff were kind. Our room was spacious, clean, cold and loved that the bathroom had a glass enclosure and no shower curtain. The pool was closed during our time but that was okay. Also, the pillows were so uncomfy, lumpy and firm. Wouldn’t deter me from staying there but would note to bring your own pillow maybe.

10

Kathryn

6 Sept 2023

·

Stayed 7 nights

We visit Houston quite often. We have tried different hotels and they have all had issues. This one was great! Fantastic breakfast, nice rooms, nice and cool in all areas of the building and great staff.

10

JACI

5 Jan 2025

·

Stayed 1 night

Great front desk clerk! I wish I would have gotten her name. She was phenomenal. The breakfast was also really good and very clean. Hotel was clean and quiet and the AC worked great. We will definitely return.

8

KIMBERLY

21 Jul 2025

·

Stayed 1 night

The room was wiped over, the toilet had hair on it I so lysoled it. But for an older hotel the grounds were well maintained. I was not impressed with front desk staff.

10

Farrah

4 Jul 2025

·

Stayed 1 night

This property was everything we expected and the staff was Awesome

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Cleanliness

Many reviews highlight very clean, spotless rooms and fresh‑smelling towels; however, several guests reported hairs, musty odors, or roaches, showing inconsistent standards.

Related guest reviews

2

Devon

14 Jul 2024

·

Stayed 2 nights

Came to hotel for the weekend due to hurricane beryl knocking out my power. Service was great & room looked & smelled clean but I ended up leaving the hotel the first night after killing several roaches.

6

Tomasz

7 Oct 2024

·

Stayed 1 night

The rooms smelled of mold. Requested a room change upon arrival due to the first smelling quite strongly, second smelled less but still prominently. Evening front desk attendant was less than enthusiastic, certainly the least welcoming of any Hilton hotel I've stayed in.

10

Kathryn

25 Nov 2025

·

Stayed 1 night

Room was spotless!

8

Dustin

4 Aug 2024

·

Stayed 1 night

Property was clean, arrived late and left early

10

Umamaheswaran

6 Sept 2025

·

Stayed 2 nights

Clean room and friendly people

10

Juan G

7 Dec 2025

·

Stayed 1 night

Clean room and comfortable bed

2

Paula

9 May 2023

·

Stayed 3 nights

The room was dirty. Found two hairs that weren’t mine. One popped out of Kleenex box where they fanned a Kleenex bottle make it cute and the other was in the sink. There was no mattress skirt and you could see a coffee or soda stain on the box springs. Bed was extremely uncomfortable and squeaked every time you moved. Man at front desk at check in mumbled and you couldn’t understand him. Lady at checkout was wonderful and apologetic for the conditions.

10

Dara

28 Oct 2025

·

Stayed 1 night

Great Service. Room was super clean! Shower, bathroom clean!! Towels smelled clearned.

8

KIMBERLY

21 Jul 2025

·

Stayed 1 night

The room was wiped over, the toilet had hair on it I so lysoled it. But for an older hotel the grounds were well maintained. I was not impressed with front desk staff.

10

Ayesca

8 Dec 2025

·

Stayed 1 night

The room was clean and the bed was comfortable. Breakfast was good, and the location was great, walking distance to shops, with more shopping just a few minutes away by car.

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Rooms

Suites are often very spacious with kitchen amenities; downsides include hard beds or lumpy pillows and some dated furnishings.

Related guest reviews

8

Richard

24 Mar 2025

·

Stayed 1 night

The bed was the only thing that was not very comfortable. Also, need at least 4 pillows instead of 3. Great staff and cleanliness.

6

NAZARET

5 Jul 2025

·

Stayed 1 night

It would had been better if the staff was more aware of how many people were sharing 1 room. There was a total of 12 people staying in the accessible room aross from my room. 4 adults and 8 children ranging from 15-4 years of age. This is not safe and the noise level was too high all hours of the night.

10

TraNeka

2 Mar 2025

·

Stayed 1 night

We liked the outside sitting area. The room was large and spacious. 2 Queen beds and a sofa bed. The atmosphere was pleasant.

6

Shahinda

16 Mar 2023

·

Stayed 2 nights

Our first day the door did not lock properly and the refrigerator was not working. This was not fixed until midway thru or second/last day.

6

Shanna

20 May 2025

·

Stayed 1 night

The property needs to be updated and the rooms need to be updated. The couch is outdated and old and the bedskirt is old and outdated

10

Maree

27 Jul 2025

·

Stayed 1 night

Check in was quick, staff were kind. Our room was spacious, clean, cold and loved that the bathroom had a glass enclosure and no shower curtain. The pool was closed during our time but that was okay. Also, the pillows were so uncomfy, lumpy and firm. Wouldn’t deter me from staying there but would note to bring your own pillow maybe.

10

Juan G

7 Dec 2025

·

Stayed 1 night

Clean room and comfortable bed

6

Dan

27 Feb 2025

·

Stayed 1 night

Bed was hard.

10

Carmen

8 Dec 2025

·

Stayed 1 night

Nice staff and the room was very large and had a full kitchen, including dishwasher

10

Ayesca

8 Dec 2025

·

Stayed 1 night

The room was clean and the bed was comfortable. Breakfast was good, and the location was great, walking distance to shops, with more shopping just a few minutes away by car.

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Service

Staff are frequently described as friendly and helpful with standout front‑desk support; however, several reviews cite mishandled or canceled reservations, unexplained third‑party charges, and occasionally unwelcoming interactions.

Related guest reviews

10

Andressa

9 Jul 2023

·

Stayed 1 night

We stayed at the hotel as a group. Prior to check in we called and requested adjoining rooms. We were told they could oblige and the changes were made to our reservation. When we checked in we were informed that we were not staying in adjoining rooms. Lilly moved heaven and hell to make it happen for us. She could have easily said it was impossibly and we would have been none the wiser. She took extremely great care of my family through the chaos of our large crew with screaming kids and held down the front desk like a champ!

10

Lonna

31 May 2023

·

Stayed 1 night

We had such an enjoyable time. Lily the young lady at the check in was just the absolute sweetest person! She was a breath of fresh air! Way to go Lily you rock and because of her and the amazing accommodations we will DEFINITELY be returning guests for now on! , Love , Mr. &Mrs. Quinn

6

Tomasz

7 Oct 2024

·

Stayed 1 night

The rooms smelled of mold. Requested a room change upon arrival due to the first smelling quite strongly, second smelled less but still prominently. Evening front desk attendant was less than enthusiastic, certainly the least welcoming of any Hilton hotel I've stayed in.

10

Tanisha

6 Jul 2025

·

Stayed 1 night

I experienced an exceptional stay, and the lady at check-in was extremely welcoming. She made every effort to ensure our stay was enjoyable. We will definitely stay again. The children had a wonderful time. The breakfast was excellent.

2

Valerie

8 May 2023

·

This hotel charged my card $25 without explanation because i booked thru a third party. I can't reach this hotel by phone so I have no way of getting my money back. The hotel phone number I found online doesn't connect. Don't stay at this hotel if you want to have your credit card kept safe.

2

shaun

26 Mar 2025

·

Stayed 4 nights

Hotel gave up my prepaid room res I made while traveling at night through morning, did not refund.

2

Tracey

15 Jan 2023

·

Stayed 2 nights

We were very upset when we received a call the day of check in that the hotel we booked no longer had a room for us. They had to move us to another hotel. We were traveling with extended family that did not have to be moved. They stated that because we booked with a third party, that we were chosen to be transferred to another hotel. The new hotel did not have the small kitchen for our use so we could not bring back leftovers or prepare breakfast in our room. No compensation for our trouble was offered. Very disappointed.

10

JACI

5 Jan 2025

·

Stayed 1 night

Great front desk clerk! I wish I would have gotten her name. She was phenomenal. The breakfast was also really good and very clean. Hotel was clean and quiet and the AC worked great. We will definitely return.

10

Felicia

2 Dec 2024

·

Stayed 4 nights

Loved it here! Staff was friendly and helpful. Everything was cleaned and stocked well. Will be going back.

8

KIMBERLY

21 Jul 2025

·

Stayed 1 night

The room was wiped over, the toilet had hair on it I so lysoled it. But for an older hotel the grounds were well maintained. I was not impressed with front desk staff.

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Location

Convenient and quiet area with walking access to shops and a nearby hospital, and many attractions a short drive away.

Related guest reviews

10

SANDRA

12 Dec 2024

·

Stayed 2 nights

Walking distance to the hospital where my mom was.

10

Jeremy

22 Jul 2024

·

Stayed 1 night

Excellent place to stay and breakfast was way better than expected! Lots to offer and great location near lots of things to do!

10

Collynn

16 Mar 2025

·

Stayed 1 night

Convenient and quiet location

10

Ayesca

8 Dec 2025

·

Stayed 1 night

The room was clean and the bed was comfortable. Breakfast was good, and the location was great, walking distance to shops, with more shopping just a few minutes away by car.

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Dining

Breakfast is widely praised for quality and variety, and the area is kept clean.

Related guest reviews

10

Jeremy

22 Jul 2024

·

Stayed 1 night

Excellent place to stay and breakfast was way better than expected! Lots to offer and great location near lots of things to do!

8

Maria del Pilar

18 Apr 2023

·

Stayed 3 nights

Clean, friendly staff and good breakfast with good variety of entrees

10

SANDEEP

10 Apr 2023

·

Stayed 1 night

Great place to stay, well maintained. Friendly n courteous staff, breakfast was neat & had good options

10

Eric

4 Apr 2025

·

Stayed 2 nights

Best continental breakfast experience of all travels.

10

Tanisha

6 Jul 2025

·

Stayed 1 night

I experienced an exceptional stay, and the lady at check-in was extremely welcoming. She made every effort to ensure our stay was enjoyable. We will definitely stay again. The children had a wonderful time. The breakfast was excellent.

10

Kathryn

6 Sept 2023

·

Stayed 7 nights

We visit Houston quite often. We have tried different hotels and they have all had issues. This one was great! Fantastic breakfast, nice rooms, nice and cool in all areas of the building and great staff.

10

JACI

5 Jan 2025

·

Stayed 1 night

Great front desk clerk! I wish I would have gotten her name. She was phenomenal. The breakfast was also really good and very clean. Hotel was clean and quiet and the AC worked great. We will definitely return.

10

Ayesca

8 Dec 2025

·

Stayed 1 night

The room was clean and the bed was comfortable. Breakfast was good, and the location was great, walking distance to shops, with more shopping just a few minutes away by car.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$126
February	US$128
March	US$160
April	US$142
May	US$137
June	US$183
July	US$141
August	US$139
September	US$132
October	US$153
November	US$140
December	US$118

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $246	17 $144	18 $138	19 $137
20 $144	21 $149	22 $241	23 $165	24 $141	25 $142	26 $143
27 $135	28 $133	29 $140	30 $141

Su	Mo	Tu	We	Th	Fr	Sa
				1 $144	2 $139	3 $138
4 $133	5 $133	6 $148	7 $143	8 $146	9 $138	10 $140
11 $133	12 $133	13 $140	14 $153	15 $160	16 $145	17 $140
18	19 $140	20 $151	21 $148	22 $153	23 $140	24 $141
25 $139	26	27 $143	28 $147	29	30 $238	31 $178

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Monthly average prices

About this property

Location

Room options

Studio Suite, 1 King Bed

Studio, 2 Queen Beds

Premium Studio, 1 King Bed

Suite, 1 King Bed (Roll in Shower)

Premium Room, 2 Queen Beds, Accessible (Hearing)

Premium Studio, 2 Queen Beds

Studio, 1 King Bed, Accessible

Premium Studio, 1 King Bed, Accessible, Bathtub

Suite, 1 Bedroom

Studio, 1 King Bed, Accessible (Hearing)

Suite, 1 King Bed, Accessible

Studio, 2 Queen Beds, Accessible

Guest reviews

Very good

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Home2 Suites by Hilton Houston Webster

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