Una Vida
US$87
/ night
Avg. for September
Select dates to see prices and availability
US$87
/ night
Avg. for September
Monthly average prices
Nightly prices at Una Vida average US$77 in the cheapest month (October) and US$191 in the most expensive month (January), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$191 |
| February | US$173 |
| March | US$127 |
| April | US$120 |
| May | US$104 |
| June | US$89 |
| July | US$78 |
| August | US$91 |
| September | US$87 |
| October | US$77 |
| November | US$121 |
| December | US$181 |
J
F
M
A
M
J
J
A
Sept · US$87
S
O
N
D
Most expensive: January (~US$191)
Cheapest: October (~US$77)
About this property
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttl...
Amenities
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Business amenities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Satisfy your appetite with Mexican cuisine at Ananda, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, or dine alfresco. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served daily from 8:00 AM to 11:00 AM.
Rooms
Make yourself at home in one of the 17 guestrooms. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.
Location
Located in Tulum (Tulum City Center), Una Vida is within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. This family-friendly hotel is 3.8 mi (6.1 km) from Tulum Beach and 4.9 mi (7.9 km) from Playa Paraiso.
What's nearby
Hospital de Tulum(0.5 Miles)
Dos Aguas Park(0.8 Miles)
Holistika Art Walk(1.2 Miles)
Temple of Doom(1.8 Miles)
Cenote Calavera(1.8 Miles)
Hunab Lifestyle Center(2 Miles)
Jaguar Park(2.1 Miles)
Cenote Cristal(2.2 Miles)
Cenote Escondido(2.6 Miles)
Tulum National Park(2.9 Miles)
Tulum Tower(3 Miles)
Casa del Cenote(3.2 Miles)
Temple of the Descending God(3.2 Miles)
Temple of the Frescoes(3.3 Miles)
Playa Ruinas(3.3 Miles)
Tulum Intl. Airport (TQO)(24.4 Miles)
Cancun Intl. Airport (CUN)(75 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Location
Avenida Tulum, Tulum City Center, Tulum, Tulum, Quintana Roo, Mexico
Hospital de Tulum (0.5 Miles)
Dos Aguas Park (0.8 Miles)
Holistika Art Walk (1.2 Miles)
Temple of Doom (1.8 Miles)
Cenote Calavera (1.8 Miles)
Hunab Lifestyle Center (2 Miles)
Room options
29
Luxury House
Room details
2 Extra-Large Double Beds
, 2 Single Beds
and 1 Sofa Bed
Sleeps 5
3229 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningWi-Fi (Free)KitchenPrivate Pool
13
Tropical Room Terrace
Room details
1 Extra-Large Double Bed
Sleeps 2
377 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
16
Jungle Studio
Room details
1 Extra-Large Double Bed
Sleeps 2
538 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
16
Luxury Quadruple Room
Room details
1 Extra-Large Double Bed
and 1 Sofa Bed
Sleeps 3
700 ft²
Balcony or TerraceSeparate Dining AreaAir ConditioningWi-Fi (Free)Kitchen
15
Premier Room
Room details
1 Extra-Large Double Bed
Sleeps 2
377 ft²
Balcony or TerraceAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews
9.2
Superb
Based on 738 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Una Vida, reviewers consistently praise the serene jungle setting, stylish spacious rooms, and especially the warm, attentive staff, while noting trade-offs like a more secluded location and intentionally minimalist in-room amenities.
Read moreWas this helpful?
What guests think
At Una Vida, reviewers consistently praise the serene jungle setting, stylish spacious rooms, and especially the warm, attentive staff, while noting trade-offs like a more secluded location and intentionally minimalist in-room amenities.
Many highlight the beautiful pools and gardens, daily housekeeping that keeps rooms very clean, and useful access to sister properties like Bardo and Milam for extra pools, classes, and dining. Common drawbacks include pricey on-site dining, strict or slow check-in with sizable card holds, and sporadic issues such as hard mattresses, weak Wi-Fi, bugs, road or construction noise, and hot-water or plumbing problems. Overall, expect a tranquil boutique stay focused on relaxation rather than resort-style frills.
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AI-generated summary based on recent guest reviews
Facilities
Guests love the lush pool areas and tranquil grounds, plus access to sister hotels Bardo and Milam for extra pools, classes, spa/temazcal, and dining. A few mention intentionally minimal in-room amenities and occasional maintenance issues like hot water or a faulty fridge.
Related guest reviews
10
Victoria
8 Nov 2023
·
Stayed 3 nights
Wonderful hidden gem. Very well designed for privacy for the rooms. Stayed in second floor suite and it was spacious, beautifully decorated and private. Guido the concierge was exceptional. Very friendly, well spoken and thoughtful, taking care of every last detail perfectly. The bartender from Veracruz in Bardo created a warm, friendly environment that made you want to stay for another drink. I had an amazing Reiki session and also participated in the Temezcal, which is not for the faint of heart. Great stay! Would return and recommend.
Wonderful hidden gem. Very well designed for privacy for the rooms. Stayed in second floor suite and it was spacious, beautifully decorated and private. Guido the concierge was exceptional. Very friendly, well spoken and thoughtful, taking care of every last detail perfectly. The bartender from Veracruz in Bardo created a warm, friendly environment that made you want to stay for another drink. I had an amazing Reiki session and also participated in the Temezcal, which is not for the faint of heart. Great stay! Would return and recommend.
10
Cara
25 Jul 2025
·
Stayed 1 night
The pool
The pool
10
Cara
22 Jul 2025
·
Stayed 1 night
Beautiful pool and rooms. Excellent customer service.
Beautiful pool and rooms. Excellent customer service.
10
Thomas
24 Jan 2026
·
Stayed 10 nights
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
10
Mehmet
14 Jan 2024
·
Stayed 5 nights
Wundervoll! Eines der schönsten Hotels die ich je gewesen bin! Maria & Diego welche den Wellness und das Temezcal leiten sind grossartig!
Wundervoll! Eines der schönsten Hotels die ich je gewesen bin! Maria & Diego welche den Wellness und das Temezcal leiten sind grossartig!
10
kye
19 Jun 2025
·
Stayed 3 nights
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
10
Lauren
28 Nov 2023
·
Stayed 4 nights
We LOVED our stay at Una Vida. What a wonderful hotel to stay in the town of Tulum. Not far from a lot in town. Free rental bikes. Access to the neighbor hotel and their facilities. Free yoga. Restaurant was great. Beautiful pool and decor. Very helpful staff. Can’t say enough!
We LOVED our stay at Una Vida. What a wonderful hotel to stay in the town of Tulum. Not far from a lot in town. Free rental bikes. Access to the neighbor hotel and their facilities. Free yoga. Restaurant was great. Beautiful pool and decor. Very helpful staff. Can’t say enough!
8
Chad E
29 Apr 2025
·
Stayed 7 nights
Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.
Con- Stayed on the property for 1 week and never had hot water for showering. It being a tropical warm area it was manageable but not alway the most comfortable. Brought it up to service desk but couldn’t get a good answer or a fix to the issue. Pro- staff was very accommodating for food, drinks and safe travel. Atmosphere was very peaceful and pleasant. Inside the property was absolutely gorgeous and safe.
10
Susan
20 Mar 2025
·
Stayed 5 nights
Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
10
Baruni
29 May 2025
·
Stayed 1 night
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
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AI-generated summary based on recent guest reviews
Cleanliness
Rooms are generally very clean with daily housekeeping praised across stays. Some report ants or other bugs and occasional plumbing noises.
Related guest reviews
8
John
13 Feb 2025
·
Stayed 3 nights
For the most part a beautiful place, with an inviting warm pool and beautiful outdoor lighting at night. The ability to use the adjoing Bardo Hotel pool and restaurant was a plus. Our room was spacious and beautifully furnished. Biggest downside was the plumbing. Any toilet flush in our or adjoining units caused a loud, prolonged, and startling gurgling in the sink of our kitchenette. Staff seemed unconcerned. There were unwelcome bugs on the floor of the room. Also, the hotel is not within safe walking distance of central Tulum. It is about 100 meters off of a very busy road, which can be heard throughout the complex. That 100 meters involves a very potholed gravel track. Finally, our arrival was delayed by a day and, despite our notifying the hotel in advance, it charged us the full price for the unoccupied night. They had the right to do that, but a discount or a free breakfast would have been a nice gesture.
For the most part a beautiful place, with an inviting warm pool and beautiful outdoor lighting at night. The ability to use the adjoing Bardo Hotel pool and restaurant was a plus. Our room was spacious and beautifully furnished. Biggest downside was the plumbing. Any toilet flush in our or adjoining units caused a loud, prolonged, and startling gurgling in the sink of our kitchenette. Staff seemed unconcerned. There were unwelcome bugs on the floor of the room. Also, the hotel is not within safe walking distance of central Tulum. It is about 100 meters off of a very busy road, which can be heard throughout the complex. That 100 meters involves a very potholed gravel track. Finally, our arrival was delayed by a day and, despite our notifying the hotel in advance, it charged us the full price for the unoccupied night. They had the right to do that, but a discount or a free breakfast would have been a nice gesture.
10
Kevin
13 Aug 2024
·
Stayed 1 night
Love the jungle view! The room is surprisingly clean. The huge floor to ceiling window is amazing!
Love the jungle view! The room is surprisingly clean. The huge floor to ceiling window is amazing!
10
Amy
10 Oct 2023
·
Stayed 3 nights
My recent stay at in Una in Vida in Tulum left me utterly mesmerized and longing for more time there I can’t resist, sharing my incredible experience at this paradise on earth! from the moment we arrived, we were greeted with the warmest smiles, and impeccable level of service that I’ve never encountered anywhere else. The staff at Una Vida is nothing short of exceptional, making us feel like royalty from the get-go. our villa was flawlessly, decorated setting the stage for a truly magical get away, but what truly stood out, was their dedication to making our stay unforgettable they went above and beyond in every possible way. Our villa was a sanctuary of luxury, posting a private pool, and an outdoor bath and shower that were simply divine. The attention to detail in the design and furnishing of the Villa was astounding. The space was not only elegantly decorated, but remarkably clean and spacious, ensuring our comfort and relaxation throughout our stay in Una Vida went the extra mile by arranging a private chef for us the chef perfect prepared a scrumptious breakfast, right in our villa. Dining poolside with the jungle as our backdrop made every meal feel like a magical experience. Una Vida in Tulum is a hidden gem that exceeded all my expectations. This old enchanting oasis is a testament to luxury and hospitality at its finest. Can’t wait to return for another in chanting. Stay in paradise thank you. Everyone at Una Vida !!
My recent stay at in Una in Vida in Tulum left me utterly mesmerized and longing for more time there I can’t resist, sharing my incredible experience at this paradise on earth! from the moment we arrived, we were greeted with the warmest smiles, and impeccable level of service that I’ve never encountered anywhere else. The staff at Una Vida is nothing short of exceptional, making us feel like royalty from the get-go. our villa was flawlessly, decorated setting the stage for a truly magical get away, but what truly stood out, was their dedication to making our stay unforgettable they went above and beyond in every possible way. Our villa was a sanctuary of luxury, posting a private pool, and an outdoor bath and shower that were simply divine. The attention to detail in the design and furnishing of the Villa was astounding. The space was not only elegantly decorated, but remarkably clean and spacious, ensuring our comfort and relaxation throughout our stay in Una Vida went the extra mile by arranging a private chef for us the chef perfect prepared a scrumptious breakfast, right in our villa. Dining poolside with the jungle as our backdrop made every meal feel like a magical experience. Una Vida in Tulum is a hidden gem that exceeded all my expectations. This old enchanting oasis is a testament to luxury and hospitality at its finest. Can’t wait to return for another in chanting. Stay in paradise thank you. Everyone at Una Vida !!
8
Ashley
25 Jun 2024
·
Stayed 4 nights
Checkin took way too long. The room was really nice. There were ants the whole time on the counter where the safe is located. The mosquitoes will eat you alive so bring bug spray. The staff is extremely helpful and nice. The bed has no box spring so the bed gets painful the longer the stay.
Checkin took way too long. The room was really nice. There were ants the whole time on the counter where the safe is located. The mosquitoes will eat you alive so bring bug spray. The staff is extremely helpful and nice. The bed has no box spring so the bed gets painful the longer the stay.
10
Thomas
24 Jan 2026
·
Stayed 10 nights
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
10
esther
15 Mar 2025
·
Stayed 4 nights
We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
10
kye
19 Jun 2025
·
Stayed 3 nights
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
8
Ashley
24 Jun 2024
·
Stayed 4 nights
Checkin took way too long. The room was really nice. There were ants the whole time on the counter where the safe is located. The mosquitoes will eat you alive so bring bug spray. The safe is extremely helpful and nice. The food is really good BUT very expensive. The bed has no box spring so the bed gets painful the longer the stay.
Checkin took way too long. The room was really nice. There were ants the whole time on the counter where the safe is located. The mosquitoes will eat you alive so bring bug spray. The safe is extremely helpful and nice. The food is really good BUT very expensive. The bed has no box spring so the bed gets painful the longer the stay.
8
Queonna
18 Aug 2025
·
Stayed 5 nights
I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present. WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities. Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions. If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.
I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present. WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities. Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions. If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.
10
ALEIDA
12 Nov 2023
·
Stayed 5 nights
This hotel is absolutely amazing, the property is stunning, everywhere you turned was nice to look at. Our room had a beauty private plunge pool and the main pool was even better. The staff was very friendly and helpful, the property was clean at all times. I would definitely come back here and I recommend it for anyone that loves a nature type of vibe. 10/10
This hotel is absolutely amazing, the property is stunning, everywhere you turned was nice to look at. Our room had a beauty private plunge pool and the main pool was even better. The staff was very friendly and helpful, the property was clean at all times. I would definitely come back here and I recommend it for anyone that loves a nature type of vibe. 10/10
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AI-generated summary based on recent guest reviews
Rooms
Rooms and villas are spacious, stylish, and often feature outdoor baths or private plunge pools, creating a strong jungle-retreat vibe. Downsides noted include hard mattresses, Wi-Fi dropouts, and noise from a nearby road or construction.
Related guest reviews
10
Victoria
8 Nov 2023
·
Stayed 3 nights
Wonderful hidden gem. Very well designed for privacy for the rooms. Stayed in second floor suite and it was spacious, beautifully decorated and private. Guido the concierge was exceptional. Very friendly, well spoken and thoughtful, taking care of every last detail perfectly. The bartender from Veracruz in Bardo created a warm, friendly environment that made you want to stay for another drink. I had an amazing Reiki session and also participated in the Temezcal, which is not for the faint of heart. Great stay! Would return and recommend.
Wonderful hidden gem. Very well designed for privacy for the rooms. Stayed in second floor suite and it was spacious, beautifully decorated and private. Guido the concierge was exceptional. Very friendly, well spoken and thoughtful, taking care of every last detail perfectly. The bartender from Veracruz in Bardo created a warm, friendly environment that made you want to stay for another drink. I had an amazing Reiki session and also participated in the Temezcal, which is not for the faint of heart. Great stay! Would return and recommend.
10
Amy
10 Oct 2023
·
Stayed 3 nights
My recent stay at in Una in Vida in Tulum left me utterly mesmerized and longing for more time there I can’t resist, sharing my incredible experience at this paradise on earth! from the moment we arrived, we were greeted with the warmest smiles, and impeccable level of service that I’ve never encountered anywhere else. The staff at Una Vida is nothing short of exceptional, making us feel like royalty from the get-go. our villa was flawlessly, decorated setting the stage for a truly magical get away, but what truly stood out, was their dedication to making our stay unforgettable they went above and beyond in every possible way. Our villa was a sanctuary of luxury, posting a private pool, and an outdoor bath and shower that were simply divine. The attention to detail in the design and furnishing of the Villa was astounding. The space was not only elegantly decorated, but remarkably clean and spacious, ensuring our comfort and relaxation throughout our stay in Una Vida went the extra mile by arranging a private chef for us the chef perfect prepared a scrumptious breakfast, right in our villa. Dining poolside with the jungle as our backdrop made every meal feel like a magical experience. Una Vida in Tulum is a hidden gem that exceeded all my expectations. This old enchanting oasis is a testament to luxury and hospitality at its finest. Can’t wait to return for another in chanting. Stay in paradise thank you. Everyone at Una Vida !!
My recent stay at in Una in Vida in Tulum left me utterly mesmerized and longing for more time there I can’t resist, sharing my incredible experience at this paradise on earth! from the moment we arrived, we were greeted with the warmest smiles, and impeccable level of service that I’ve never encountered anywhere else. The staff at Una Vida is nothing short of exceptional, making us feel like royalty from the get-go. our villa was flawlessly, decorated setting the stage for a truly magical get away, but what truly stood out, was their dedication to making our stay unforgettable they went above and beyond in every possible way. Our villa was a sanctuary of luxury, posting a private pool, and an outdoor bath and shower that were simply divine. The attention to detail in the design and furnishing of the Villa was astounding. The space was not only elegantly decorated, but remarkably clean and spacious, ensuring our comfort and relaxation throughout our stay in Una Vida went the extra mile by arranging a private chef for us the chef perfect prepared a scrumptious breakfast, right in our villa. Dining poolside with the jungle as our backdrop made every meal feel like a magical experience. Una Vida in Tulum is a hidden gem that exceeded all my expectations. This old enchanting oasis is a testament to luxury and hospitality at its finest. Can’t wait to return for another in chanting. Stay in paradise thank you. Everyone at Una Vida !!
10
Piper
16 Apr 2025
·
Stayed 4 nights
Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
10
esther
15 Mar 2025
·
Stayed 4 nights
We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
We had a fantastic stay at Una Vida! The staff were incredibly friendly and accommodating, making us feel welcome from the moment we arrived. The atmosphere and decor were beautifully done, creating a warm and inviting ambiance. Our room was spacious and spotless, providing a comfortable retreat after a day of exploring. Additionally, the location was excellent, with plenty of great restaurants within walking distance. The only minor downside was that the bed was a bit stiff for our liking, but overall, it didn’t take away from our wonderful experience. We would definitely stay here again!
10
Sam
16 Feb 2025
·
Stayed 8 nights
A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
A great hotel with a welcoming and friendly atmosphere. The pool area, overall decor and the room were really impressive!
6
Jashona
31 Oct 2024
·
Stayed 4 nights
I think the property was beautiful, although when we showed up the first thing I noticed was the flower decor around the pool was dead and dead leaves in the foliage gardens- they just had a hurricane and storms so that’s totally fine. The next day there was a florist there changing out the flowers. The road leading up to the hotel is riddle with HUGE pot holes, that sucks. It’s just not nice idk, and we rented a car so we had to be super careful. The room was really cold and nice but the bathroom was essentially outdoors, it wasn’t enclosed so it was super humid and you had the keep the bathroom door closed to keep the humidity out and cold air in the room. The wifi kept constantly dropping out, it’s kind of a big deal because there wasn’t a tv so at night we were streaming movies and at a point just had to go to bed and turn it off. The worst part about the hotel is DIRECTLY next to a construction site. 3 of the 4 days of our stay we were woken up but insane banging from the construction, it was non stop. We just had to hurry and leave for the day in the mornings because I could not take it. And with that, there’s no enjoying the property amenities because of the noise. They provided us with ear plugs… I get it’s beyond their control but had we known I would never have booked Una Vida. I have no clue when the construction will be done but if you’re thinking about it I would not book this hotel anytime soon.
I think the property was beautiful, although when we showed up the first thing I noticed was the flower decor around the pool was dead and dead leaves in the foliage gardens- they just had a hurricane and storms so that’s totally fine. The next day there was a florist there changing out the flowers. The road leading up to the hotel is riddle with HUGE pot holes, that sucks. It’s just not nice idk, and we rented a car so we had to be super careful. The room was really cold and nice but the bathroom was essentially outdoors, it wasn’t enclosed so it was super humid and you had the keep the bathroom door closed to keep the humidity out and cold air in the room. The wifi kept constantly dropping out, it’s kind of a big deal because there wasn’t a tv so at night we were streaming movies and at a point just had to go to bed and turn it off. The worst part about the hotel is DIRECTLY next to a construction site. 3 of the 4 days of our stay we were woken up but insane banging from the construction, it was non stop. We just had to hurry and leave for the day in the mornings because I could not take it. And with that, there’s no enjoying the property amenities because of the noise. They provided us with ear plugs… I get it’s beyond their control but had we known I would never have booked Una Vida. I have no clue when the construction will be done but if you’re thinking about it I would not book this hotel anytime soon.
6
Nour El Houda
1 Feb 2025
·
Stayed 3 nights
(+) Amazing bohemian design. The room was very spacious with a private terrace and a lovely bath outside with “jungle” views. The hotel is sustainable which is a big plus for me. I saw also a lot of cute bats hanging in the trees of the garden which was a first for me :) (-): very noisy fridge that we had to switch. off at night. Also our room was close to the road so we could hear cars passing every other minute. The hotel provides earplugs but it was not enough.
(+) Amazing bohemian design. The room was very spacious with a private terrace and a lovely bath outside with “jungle” views. The hotel is sustainable which is a big plus for me. I saw also a lot of cute bats hanging in the trees of the garden which was a first for me :) (-): very noisy fridge that we had to switch. off at night. Also our room was close to the road so we could hear cars passing every other minute. The hotel provides earplugs but it was not enough.
10
ALEIDA
12 Nov 2023
·
Stayed 5 nights
This hotel is absolutely amazing, the property is stunning, everywhere you turned was nice to look at. Our room had a beauty private plunge pool and the main pool was even better. The staff was very friendly and helpful, the property was clean at all times. I would definitely come back here and I recommend it for anyone that loves a nature type of vibe. 10/10
This hotel is absolutely amazing, the property is stunning, everywhere you turned was nice to look at. Our room had a beauty private plunge pool and the main pool was even better. The staff was very friendly and helpful, the property was clean at all times. I would definitely come back here and I recommend it for anyone that loves a nature type of vibe. 10/10
10
NATHALIE
1 Feb 2026
·
Stayed 5 nights
Un hôtel absolument exceptionnel ! Nous avions loué la villa 3 chambres et elle est tout simplement magnifique : spacieuse, décorée avec beaucoup de goût et extrêmement bien équipée. Tout est pensé pour le confort et la détente. Le personnel mérite une mention spéciale : aux petits soins du début à la fin, très professionnel, toujours souriant et accueillant. Nous recommandons très fortement cet hôtel pour un séjour incroyable, relaxant et inoubliable à Tulum. Une vraie pépite !
Un hôtel absolument exceptionnel ! Nous avions loué la villa 3 chambres et elle est tout simplement magnifique : spacieuse, décorée avec beaucoup de goût et extrêmement bien équipée. Tout est pensé pour le confort et la détente. Le personnel mérite une mention spéciale : aux petits soins du début à la fin, très professionnel, toujours souriant et accueillant. Nous recommandons très fortement cet hôtel pour un séjour incroyable, relaxant et inoubliable à Tulum. Une vraie pépite !
10
Rick
13 Mar 2025
·
Stayed 7 nights
Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.
Our family of three—two adults and one teenager—stayed in the one-bedroom suite, and it was absolutely perfect. From the moment we arrived, it felt like stepping into an oasis of tranquility. The atmosphere was peaceful and calming, setting the tone for a truly relaxing getaway. Every aspect of our stay exceeded expectations—the beautifully designed rooms, the serene pool area, the exceptional dining, and the attentive, friendly staff all contributed to an unforgettable experience. We spent a full week here and loved every moment. Having a car was a great advantage (which I highly recommend for Tulum), as the location was conveniently close to everything we wanted to explore. Without hesitation, we would stay here again and highly recommend it to others seeking a perfect Tulum escape.
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AI-generated summary based on recent guest reviews
Service
Service is widely described as warm, attentive, and proactive, with concierge support and WhatsApp communication appreciated. Recurring complaints mention slow or strict check-in procedures and large or delayed credit-card holds.
Related guest reviews
6
Jasmine
22 Sept 2025
·
Stayed 2 nights
The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.
The location is convenient. There’s a local food court area close and it was great. I really didn’t feel welcomed during my stay. The check in procedures and policies were overwhelming. The daily security deposit instead of a flat rate is a lot and having to sign your name exactly like your passport definitely threw me off. Beside that nice place.
8
Ashley
25 Jun 2024
·
Stayed 4 nights
Checkin took way too long. The room was really nice. There were ants the whole time on the counter where the safe is located. The mosquitoes will eat you alive so bring bug spray. The staff is extremely helpful and nice. The bed has no box spring so the bed gets painful the longer the stay.
Checkin took way too long. The room was really nice. There were ants the whole time on the counter where the safe is located. The mosquitoes will eat you alive so bring bug spray. The staff is extremely helpful and nice. The bed has no box spring so the bed gets painful the longer the stay.
8
David Richard
19 Apr 2024
·
Stayed 2 nights
The hold on your credit card when you check in stays pending forever!! Been well over a week and it hasn’t released and no one from the hotel will even say anything now?
The hold on your credit card when you check in stays pending forever!! Been well over a week and it hasn’t released and no one from the hotel will even say anything now?
10
Thomas
24 Jan 2026
·
Stayed 10 nights
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
10
shamara
12 Feb 2025
·
Stayed 4 nights
staff was amazing! Fernando, Guadalupe, Santos and Sweeny were all wonderful! The property is gorgeous and the sister properties were beautiful and convenient to visit. I will definitely return for another stay
staff was amazing! Fernando, Guadalupe, Santos and Sweeny were all wonderful! The property is gorgeous and the sister properties were beautiful and convenient to visit. I will definitely return for another stay
10
Margarita
15 May 2023
·
Stayed 6 nights
Una Vida is a veeeery cute and cozy place that gives a very special vibe the moment you step foot on property. The atmosphere is very welcoming, spiritual and magical. The design is very thoughtful and beautiful. The property is conveniently located next to the main street to all the amazing restaurants and also close to a road that takes you straight to cenotes, and other amazing must see places. The staff is absolutely incredible. Absolutely everyone I was in contact with was super nice, helpful and was just vibing amazing, pure energy. Guido, the concierge, who is incredibly cute :) was very knowledgeable and helpful with everything I needed assistance with. He was very resourceful and easily approachable. Daniela was also very accommodating and nice. Juan, amazing guy :) so accommodating, helpful, kind, big warm heart :))) Overall, wonderful experience, absolutely must stay boutique if you want to be surrounded by amazing vibes and people!!!
Una Vida is a veeeery cute and cozy place that gives a very special vibe the moment you step foot on property. The atmosphere is very welcoming, spiritual and magical. The design is very thoughtful and beautiful. The property is conveniently located next to the main street to all the amazing restaurants and also close to a road that takes you straight to cenotes, and other amazing must see places. The staff is absolutely incredible. Absolutely everyone I was in contact with was super nice, helpful and was just vibing amazing, pure energy. Guido, the concierge, who is incredibly cute :) was very knowledgeable and helpful with everything I needed assistance with. He was very resourceful and easily approachable. Daniela was also very accommodating and nice. Juan, amazing guy :) so accommodating, helpful, kind, big warm heart :))) Overall, wonderful experience, absolutely must stay boutique if you want to be surrounded by amazing vibes and people!!!
10
Yevheniya
20 Dec 2023
·
Stayed 3 nights
Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it
Amazing hotel ! Staff who works there really do care especially the girl from Argentina on the reception Just book it you won’t regret it
8
Queonna
18 Aug 2025
·
Stayed 5 nights
I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present. WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities. Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions. If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.
I recently spent 5 nights at Una Vida and it was truly a unique and refreshing experience. This is not your typical resort-style stay—it’s a small, boutique hotel intentionally designed for you to disconnect from the outside world. There are no microwaves, refrigerators, phones, or televisions in the rooms, which at first feels unusual, but quickly becomes part of the charm. The focus is on slowing down and being present. WiFi is available via a QR code provided at check-in, which worked well when I needed it. The staff are exceptionally friendly, attentive, and English-speaking, which made communication seamless. They go above and beyond with small but thoughtful touches—helping with luggage to and from your room, arranging transportation, and offering great recommendations on local activities. Daily housekeeping kept the room clean and comfortable, and I really appreciated the peaceful environment throughout the property. It’s the kind of place where you wake up surrounded by nature and can truly unwind without distractions. If you’re looking for a luxury, all-inclusive feel, this may not be the hotel for you. But if your goal is rest, reconnection, and an authentic Tulum experience, Una Vida is perfect. I left feeling refreshed, cared for, and deeply appreciative of the slower pace it encouraged.
10
Susan
20 Mar 2025
·
Stayed 5 nights
Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
Beautiful serene oasis with kind, friendly and helpful staff. Guadalupe and Shiomara were just great and assisted us with sites to see in the area, restaurants and currency exchange sites. We liked the Ananda restaurant as well and access to the sister Hotel Bardo and the yoga and Qi Gong classes was much appreciated. Our couples massage and complimentary wine after was just what we needed to finish our stay. Absolutely wonderful place and experience!
10
YUER
19 Apr 2023
·
I had a great stay here! My concierge Daniela and Guido did everything they can to make sure my stay is enjoyable. They helped me with renting car, booking airport shuttle and ordering food from restaurant. I really appreciate their wonderful services. And I also enjoyed the amenities especially the pool on the Bardo side. Wish I could spend more time here.
I had a great stay here! My concierge Daniela and Guido did everything they can to make sure my stay is enjoyable. They helped me with renting car, booking airport shuttle and ordering food from restaurant. I really appreciate their wonderful services. And I also enjoyed the amenities especially the pool on the Bardo side. Wish I could spend more time here.
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AI-generated summary based on recent guest reviews
Location
Set in a quiet, secluded area with 15–20 minute walks to parts of town, which many enjoy for the oasis feel. Others found the edge-of-town location less convenient or noisy near the road, with pricey taxis to the beach and some streets feeling unsafe to walk.
Related guest reviews
8
John
13 Feb 2025
·
Stayed 3 nights
For the most part a beautiful place, with an inviting warm pool and beautiful outdoor lighting at night. The ability to use the adjoing Bardo Hotel pool and restaurant was a plus. Our room was spacious and beautifully furnished. Biggest downside was the plumbing. Any toilet flush in our or adjoining units caused a loud, prolonged, and startling gurgling in the sink of our kitchenette. Staff seemed unconcerned. There were unwelcome bugs on the floor of the room. Also, the hotel is not within safe walking distance of central Tulum. It is about 100 meters off of a very busy road, which can be heard throughout the complex. That 100 meters involves a very potholed gravel track. Finally, our arrival was delayed by a day and, despite our notifying the hotel in advance, it charged us the full price for the unoccupied night. They had the right to do that, but a discount or a free breakfast would have been a nice gesture.
For the most part a beautiful place, with an inviting warm pool and beautiful outdoor lighting at night. The ability to use the adjoing Bardo Hotel pool and restaurant was a plus. Our room was spacious and beautifully furnished. Biggest downside was the plumbing. Any toilet flush in our or adjoining units caused a loud, prolonged, and startling gurgling in the sink of our kitchenette. Staff seemed unconcerned. There were unwelcome bugs on the floor of the room. Also, the hotel is not within safe walking distance of central Tulum. It is about 100 meters off of a very busy road, which can be heard throughout the complex. That 100 meters involves a very potholed gravel track. Finally, our arrival was delayed by a day and, despite our notifying the hotel in advance, it charged us the full price for the unoccupied night. They had the right to do that, but a discount or a free breakfast would have been a nice gesture.
10
Tony
22 Dec 2025
·
Stayed 7 nights
Just away from centro, but an easy walk.
Just away from centro, but an easy walk.
10
Thomas
24 Jan 2026
·
Stayed 10 nights
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
Staff were amazing, so attentive and helped to book a few trips which turned out to be highlights of our holiday. The room was spotless and throughly cleaned every day, couldn’t fault it. It was a 20 min walk from centre but we didn’t mind that, as it felt like a quiet oasis away from the noise. Having access to Bardo and Milam pools was an added bonus as both had better pools and food than Una Vida (but Una Vida is half the price!) - would 100% recommend to anyone.
10
kye
19 Jun 2025
·
Stayed 3 nights
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
We are so pleased we listened to the reviews for this property and decided to book here last minute. We were so happy with our 4-night stay at Una Vida. The staff are super friendly and helpful, the room was impressive for the price (especially compared to similarly priced but far less attractive hotels in the area), the room amenities and cleanliness were faultless, the location was brilliant as we felt super secluded and safe with easy walking proximity to Tulum's main centre. The photos are accurate as well, which is a massive bonus compared to other places in the area! Something we read in reviews was the added benefit of access to the Bardo and Milam sister hotels. Bardo is next door and essentially offers a second gorgeous eating, swimming and relaxing space whilst staying at Una Vida. We visited Milam too, which was a bit further away but was definitely worth checking out. The food there was really good, and the pool would be excellent on a sunnier day (we visited when it was raining heavily, so didn't bother with swimming in the pool). The staff at all 3 locations are helpful and very friendly, making you feel welcome and cared for in all spaces, even if you're not staying there specifically. All in all, I would say anyone who prefers some quiet, feeling connected to the lush jungle atmosphere and enjoys a touch of affordable bohemian luxury, this place is definitely for you!
10
Nadia
2 Dec 2025
·
Stayed 2 nights
Magnifique ! Très bel établissement, le jardin et la piscine magnifiques. Le personnel était charmant et très professionnel. le quartier de La Veleta offre de bels options pour diner dans des restaurants joliment décorés à 15 minutes à pied. Bus à proximité pour les Ruines et les plages :). Excellent rapport qualité/prix. Vous pouvez réserver cet hôtel les yeux fermés, c'est une vrai pépite ! Encore Merci !
Magnifique ! Très bel établissement, le jardin et la piscine magnifiques. Le personnel était charmant et très professionnel. le quartier de La Veleta offre de bels options pour diner dans des restaurants joliment décorés à 15 minutes à pied. Bus à proximité pour les Ruines et les plages :). Excellent rapport qualité/prix. Vous pouvez réserver cet hôtel les yeux fermés, c'est une vrai pépite ! Encore Merci !
8
Fred
21 Feb 2022
·
Stayed 5 nights
Very chill vibes here at this secluded, small boutique hotel. It's connected to an adjacent property (Bardo) if you're looking to change up the scenes bit. Close to a few decent spots for nightlife, but not much within walking distance - would recommend a bike, moped or cab. Concierge was top notch; Harry and Leo will get you what you need.
Very chill vibes here at this secluded, small boutique hotel. It's connected to an adjacent property (Bardo) if you're looking to change up the scenes bit. Close to a few decent spots for nightlife, but not much within walking distance - would recommend a bike, moped or cab. Concierge was top notch; Harry and Leo will get you what you need.
8
Katie
17 Feb 2025
·
Stayed 4 nights
Beautiful hotel and nice to have access to another hotel too with a pool table to play in the evenings. It was nice and quiet and private. Staff were mostly helpful but we did ask for their help with securing bikes and the first woman said there are none left so we’ll have to go elsewhere and then a second woman helped us get some - however they firstly wanted an extortionate amount of money (can’t remember exactly how much now) so we said no we’ll get them in town and then she came back offering them for less. Quite odd because usually in hotels they’re trying to help you not get scammed. Anyway the bikes got delivered and they were falling apart so definitely not worth the money. Also put a £320 holding charge on my card which seems a lot for only 4 nights and it took until I was back home for it to come back on my card which was annoying. Location was not the best - it was easy enough to walk to town but walking down some of the streets to get there didn’t feel very safe.
Beautiful hotel and nice to have access to another hotel too with a pool table to play in the evenings. It was nice and quiet and private. Staff were mostly helpful but we did ask for their help with securing bikes and the first woman said there are none left so we’ll have to go elsewhere and then a second woman helped us get some - however they firstly wanted an extortionate amount of money (can’t remember exactly how much now) so we said no we’ll get them in town and then she came back offering them for less. Quite odd because usually in hotels they’re trying to help you not get scammed. Anyway the bikes got delivered and they were falling apart so definitely not worth the money. Also put a £320 holding charge on my card which seems a lot for only 4 nights and it took until I was back home for it to come back on my card which was annoying. Location was not the best - it was easy enough to walk to town but walking down some of the streets to get there didn’t feel very safe.
8
Richard
4 Mar 2025
·
Stayed 3 nights
This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown.
This hotel has great service with the jungle feel. Food and drinks were pricey but decent. As beautiful as the atmosphere is the location is close to a highway which was noisy and kills the vibe to an extent. Security is a bit of a concern as the room locks are merely that of a bathroom door. We enjoyed that it is a smaller hotel and it felt like a home away from home with a quick walking distance to downtown.
8
Britney
17 Jul 2024
·
Stayed 5 nights
The property was beautiful and serene. Direct contrast to the hotel zone of Tulúm. However if you want to visit the beach area for the restaurants and night life, taxis are $40 USD one way so know that in advance. Most of our money was spent on taxis traveling back and forth. However if you plan to travel off the resort minimally this location is perfect. The staff was friendly and accommodating. Our bed was extremely hard the first night. We reported it to the concierge and the next day they added a pillow top quilt which greatly improved the comfort. My one negative about the resort was they charged me for a towel secondary to a minor blood stain which I thought was unreasonable. After voicing my concern they charged me $10 instead of $20 which I was annoyed by. Nonetheless beautiful property that I would return to for a serene getaway.
The property was beautiful and serene. Direct contrast to the hotel zone of Tulúm. However if you want to visit the beach area for the restaurants and night life, taxis are $40 USD one way so know that in advance. Most of our money was spent on taxis traveling back and forth. However if you plan to travel off the resort minimally this location is perfect. The staff was friendly and accommodating. Our bed was extremely hard the first night. We reported it to the concierge and the next day they added a pillow top quilt which greatly improved the comfort. My one negative about the resort was they charged me for a towel secondary to a minor blood stain which I thought was unreasonable. After voicing my concern they charged me $10 instead of $20 which I was annoyed by. Nonetheless beautiful property that I would return to for a serene getaway.
8
Ron
28 Feb 2024
·
Stayed 4 nights
Excellent property which is slightly let down by its location on the edge of Tulum. There is very little in the way of amenities near to the hotel. However, if you accept that this means you will use the hotel’s restaurant/dining, it is extremely expensive - on a par with London prices. No Expedia VIP incentives were offered.
Excellent property which is slightly let down by its location on the edge of Tulum. There is very little in the way of amenities near to the hotel. However, if you accept that this means you will use the hotel’s restaurant/dining, it is extremely expensive - on a par with London prices. No Expedia VIP incentives were offered.
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AI-generated summary based on recent guest reviews
Dining
Food and breakfast are often praised and guests value dining at sister properties, but prices are high. A few found the on-site menu limited or food quality inconsistent.
Related guest reviews
10
Carmen
20 Jan 2024
·
Stayed 2 nights
Amazing hospitality and incredible food! I had the pleasure of staying at Una Vida for 2 nights and wish it was a longer stay. The rooms are large for a long stay with kitchen equipment and living room and outdoor space. The pool and room service is an additional advantage and the hotel staff are excellent at their work. I have no doubt I’ll be back again soon. Thanks Una Vida for a pleasant and enjoyable holiday. Your concierge service was amazing too!
Amazing hospitality and incredible food! I had the pleasure of staying at Una Vida for 2 nights and wish it was a longer stay. The rooms are large for a long stay with kitchen equipment and living room and outdoor space. The pool and room service is an additional advantage and the hotel staff are excellent at their work. I have no doubt I’ll be back again soon. Thanks Una Vida for a pleasant and enjoyable holiday. Your concierge service was amazing too!
10
Andre
15 Nov 2023
·
Stayed 1 night
Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.
Love the ambiance and pools/ decor - the ability to use shared amenities with hotel bardo is a plus as well. The breakfast is always amazing, I have been to una vida a few times and will be back.
10
amber
12 Nov 2023
·
Stayed 4 nights
Wonderful boutique hotel! It is an oasis outside the busy downtown Tulum. The staff, food, and ambiance are all fantastic. Highly recommend!!!
Wonderful boutique hotel! It is an oasis outside the busy downtown Tulum. The staff, food, and ambiance are all fantastic. Highly recommend!!!
8
Amanda
19 Dec 2022
·
Stayed 2 nights
Beautiful place to stay, stunning rooms, food not so great.
Beautiful place to stay, stunning rooms, food not so great.
10
Piper
16 Apr 2025
·
Stayed 4 nights
Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
Una Vida is a beautiful bohemian themed boutique hotel. Their staff was friendly and helpful with each encounter. The food and drinks at the hotel and the Hotel Bardo were tasty. We stayed in the 3 bedroom villa. It was amazing! My BFF enjoyed the privacy of our own pool. My personal favorite was the outdoor shower. I travel alot and have very high expectations. Una Vida exceeded them all.
10
Alynna
20 Dec 2022
·
Stayed 19,341 nights
This is one of the most relaxing, beautiful, peaceful trips I’ve ever been on. This property is so gorgeous - the smells, the sounds, the food - everything was so amazing. I cannot wait to come back!! Everyone there was so helpful and kind, they are able to get a taxi quickly for you and more. Tulum changed me, and I have Una Vida to thank for that. Tip: do the sound therapy session!!! It just completed my stay and really did some good for my soul. I can’t say enough wonderful things about this place and my experience here.
This is one of the most relaxing, beautiful, peaceful trips I’ve ever been on. This property is so gorgeous - the smells, the sounds, the food - everything was so amazing. I cannot wait to come back!! Everyone there was so helpful and kind, they are able to get a taxi quickly for you and more. Tulum changed me, and I have Una Vida to thank for that. Tip: do the sound therapy session!!! It just completed my stay and really did some good for my soul. I can’t say enough wonderful things about this place and my experience here.
8
Ashley
24 Jun 2024
·
Stayed 4 nights
Checkin took way too long. The room was really nice. There were ants the whole time on the counter where the safe is located. The mosquitoes will eat you alive so bring bug spray. The safe is extremely helpful and nice. The food is really good BUT very expensive. The bed has no box spring so the bed gets painful the longer the stay.
Checkin took way too long. The room was really nice. There were ants the whole time on the counter where the safe is located. The mosquitoes will eat you alive so bring bug spray. The safe is extremely helpful and nice. The food is really good BUT very expensive. The bed has no box spring so the bed gets painful the longer the stay.
10
Hasan
31 Dec 2022
·
Stayed 19,356 nights
Loved the staff, including Jonah and Danielle. Very clean place with incredible ambience. Food from the restaurant was also very good.
Loved the staff, including Jonah and Danielle. Very clean place with incredible ambience. Food from the restaurant was also very good.
8
Ron
28 Feb 2024
·
Stayed 4 nights
Excellent property which is slightly let down by its location on the edge of Tulum. There is very little in the way of amenities near to the hotel. However, if you accept that this means you will use the hotel’s restaurant/dining, it is extremely expensive - on a par with London prices. No Expedia VIP incentives were offered.
Excellent property which is slightly let down by its location on the edge of Tulum. There is very little in the way of amenities near to the hotel. However, if you accept that this means you will use the hotel’s restaurant/dining, it is extremely expensive - on a par with London prices. No Expedia VIP incentives were offered.
10
Baruni
29 May 2025
·
Stayed 1 night
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
The property was gorgeous!! You can access the pool at their sister property which is a great feature. I just wish the food was better.
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AI-generated summary based on recent guest reviews
10
Edris
24 Jul 2026
·
Stayed 1 night
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10
Gareth
30 Jun 2026
·
Stayed 5 nights
Great hotel with added benefits of shared amenities from the Hotel Bardo and Hotel Milam. Staff we super friendly and helpful.
Great hotel with added benefits of shared amenities from the Hotel Bardo and Hotel Milam. Staff we super friendly and helpful.
8
Geewon
20 May 2026
·
Stayed 4 nights
Staff were amazing, pool was great, the room was really cute. AC and the ceiling fan combo were great after spending time outdoor in the sun. We did have issue with AC dripping water but when I told the concierge Enrique, he took care of it right away and we had no issue afterwards. However the breakfast was too salty we skipped the other day even when it was included in our bill. (I would only recommend the pancakes!) The water pressure was really bad it was just dripping. It was little annoying but with the service we’ve gotten from the staff, this is tolerable.
Staff were amazing, pool was great, the room was really cute. AC and the ceiling fan combo were great after spending time outdoor in the sun. We did have issue with AC dripping water but when I told the concierge Enrique, he took care of it right away and we had no issue afterwards. However the breakfast was too salty we skipped the other day even when it was included in our bill. (I would only recommend the pancakes!) The water pressure was really bad it was just dripping. It was little annoying but with the service we’ve gotten from the staff, this is tolerable.
10
Eduardo
14 May 2026
·
Stayed 4 nights
The perfect spot for a relaxing getaway! The entire staff was super friendly and welcoming. We enjoyed having access to Bardo’s amenities. 10/10 for everything.
The perfect spot for a relaxing getaway! The entire staff was super friendly and welcoming. We enjoyed having access to Bardo’s amenities. 10/10 for everything.
2
yuseok
8 Apr 2026
·
Stayed 1 night
There are bugs in the room. The pool water is dirty, and there is a lack of consideration for guests; it seems the hotel is only focused on making money. It is not worth the price. I recommend not going.
There are bugs in the room. The pool water is dirty, and there is a lack of consideration for guests; it seems the hotel is only focused on making money. It is not worth the price. I recommend not going.
Property policies
Check-in
Check-out
From 15:00 to 23:00
Before 12:00
FAQs about Una Vida
Is parking available at the property?
Free self-parking is available on-site, but it is limited. No reservation is required.
What type of breakfast is offered and what are the serving hours?
Continental breakfasts are available daily from 7:30 AM to 11:30 AM for a fee of approximately USD 30 for adults and children.
Does the property allow pets?
Pets are allowed with a fee of USD 50 per pet, per night. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in is from 3:00 PM to 11:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.
Is there an airport shuttle service available?
A roundtrip airport shuttle is available for a surcharge of USD 130 per vehicle (one-way, maximum occupancy 5). Guests must contact the property with arrival details before travel to arrange the transfer.
What accessibility features does the property offer?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Guests are encouraged to contact the property for specific accessibility needs.
Where is the property located in relation to key attractions?
The hotel is located in Tulum City Center, within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. It is approximately 3.8 miles from Tulum Beach and 11.8 miles from Xel-Há Park.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, with access from 7:30 AM to 9:00 PM. The pool is seasonal.
What are the hotel's policies regarding children?
Children are welcome at the property. The minimum age for children to stay for free is not specified.
What are the policies for extra beds and cribs?
The property does not specify the availability of extra beds or cribs. Guests should contact the property directly for any specific requests regarding additional sleeping arrangements.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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October 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: 94.34122157717897USD
- 2026-09-18: 95.77773639584352USD
- 2026-09-19: 96.05349554656983USD
- 2026-09-20: 94.51068880932618USD
- 2026-09-21: 95.11671713220215USD
- 2026-09-22: 91.67924557910158USD
- 2026-09-23: 93.04032601296998USD
- 2026-09-24: 102.59769730526735USD
- 2026-09-25: 101.62797154397585USD
- 2026-09-26: 101.62797154397585USD
- 2026-09-27: 101.02196070907594USD
- 2026-09-28: 100.13021383309938USD
- 2026-09-29: 91.6628768334961USD
- 2026-09-30: 97.93349669448854USD
- 2026-10-01: 87.13964679785157USD
- 2026-10-02: 97.03484206796266USD
- 2026-10-03: 91.60297177145387USD
- 2026-10-04: 89.3663120954895USD
- 2026-10-05: 87.31937947195435USD
- 2026-10-06: 75.1475819885254USD
- 2026-10-07: 73.5399910439148USD
- 2026-10-08: 77.71374136569214USD
- 2026-10-09: 81.0587452453003USD
- 2026-10-10: 79.76068273321533USD
- 2026-10-11: 80.22554811322023USD
- 2026-10-12: 78.97186134042359USD
- 2026-10-13: 73.74042073770143USD
- 2026-10-14: 105.45225089587403USD
- 2026-10-15: 103.92453628198243USD
- 2026-10-16: 117.50240201773073USD
- 2026-10-17: 93.01912184198USD
- 2026-10-18: 88.9129887796936USD
- 2026-10-19: 103.1812885548401USD
- 2026-10-20: 81.49808692422486USD
- 2026-10-21: 89.49145605227662USD
- 2026-10-22: 92.67254513214112USD
- 2026-10-23: 95.46992178497315USD
- 2026-10-24: 96.17545669171143USD
- 2026-10-25: 85.44218514419556USD
- 2026-10-26: 92.3135869352417USD
- 2026-10-27: 92.3135869352417USD
- 2026-10-28: 93.01912184198USD
- 2026-10-29: 117.50240201773073USD
- 2026-10-30: 117.50240201773073USD
- 2026-10-31: 117.50240201773073USD
- 2026-11-01: 155.18436488800052USD
- 2026-11-02: 172.6578609180298USD
- 2026-11-03: 146.8870722237549USD
- 2026-11-04: 159.99535956994632USD
- 2026-11-05: 181.0747363626709USD
- 2026-11-06: 173.2104984499512USD
- 2026-11-07: 152.9583903654175USD
- 2026-11-08: 131.29359482962036USD
- 2026-11-09: 162.38348260668945USD
- 2026-11-10: 149.49898889031985USD
- 2026-11-11: 157.56932260107425USD
- 2026-11-12: 172.6578609180298USD
- 2026-11-13: 171.2591551036377USD
- 2026-11-14: 174.41550744134523USD
- 2026-11-15: 168.795973673584USD
- 2026-11-16: 150.9100587037964USD
- 2026-11-17: 135.8767474152832USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 60 per accommodation, per day
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Pool access available from 7:30 AM to 9:00 PM.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: USD 130 per vehicle (one-way, maximum occupancy 5)
- Pet fee: USD 50 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Room service
Tour desk
Activities
Swimming pool
Garden
Scuba diving
Fishing
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Water Park
Parking
Parking
Airport shuttle
Free parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi
General
Room service
Restaurant
Non-smoking rooms
Massage
Poolside bar
Family room
Beach Sun Loungers
Snack Bar/Deli
Services
Tour desk
Dry cleaning
Housekeeping
Safe-deposit box
Self laundry
Concierge Services