Name: Alila Mayakoba
Address: Carreterra Federal Chetumal-Puerto Juarez KM 298, Playa del Carmen, Quintana Roo, Mexico, Playa del Carmen, Quintana Roo, Mexico
Rating: 8.95

Guest reviews

8.9

Fabulous

Based on 538 verified reviews

What guests think

AI-generated summary based on recent guest reviews

At Alila Mayakoba, guests frequently praise the beautiful jungle-and-beach setting, spacious comfortable rooms, and especially the friendly, attentive staff, describing relaxing stays with well-kept facilities, inviting pools, and a generally calm, family-friendly atmosphere.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Artem

12 Apr 2025

·

Stayed 6 nights

We stayed 8 times at this place and will be back soon.

10

Matthew

15 Feb 2025

·

Stayed 1 night

I have stayed here numerous times. It is my favorite place to stay in Playa Del Carmen. The staff, especially Antonio and Alex, consistently make the experience exceptional.

4

hasanga

5 Feb 2025

·

Stayed 1 night

I lost my sunglasses abd staff did not help me fimd it

2

hasanga

4 Feb 2025

·

Stayed 1 night

I lost my sunglasses at the property and the staff were not helpful in finding it!

10

christiano

31 Jan 2025

·

Stayed 6 nights

Very nice hotel, all inclusive is nice

Carreterra Federal Chetumal-Puerto Juarez KM 298, Playa del Carmen, Quintana Roo, Mexico

Location

Located in Playa del Carmen, Alila Mayakoba is by the ocean, a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. This beach resort is 5.1 mi (8.2 km) from Maroma Beach and 6.2 mi (10 km) from Mamitas Beach.

El Camaleón Mayakoba Golf Course(0.4 Miles)

Playa Xcalacoco(2.4 Miles)

Gran Coyote Golf(2.5 Miles)

Tres Rios Ecopark(2.1 Miles)

Chun-Zumbul (diving site)(4 Miles)

28 de Julio Square(4.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free valet parking is available on-site, with limited parking spaces.

Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee, approximately USD 35 for adults and USD 18 for children.

Pets are allowed with a fee of USD 100 per pet, per night, and a deposit of USD 100 per stay. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out are available for a fee, subject to availability.

Airport shuttle services are available; however, specific pricing details are not provided. Guests should arrange transfers in advance.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas.

The property is located in Playa del Carmen, just a 3-minute drive from El Camaleón Mayakoba Golf Course and 9 minutes from Quinta Avenida. It is 5.1 miles from Maroma Beach and 6.2 miles from Mamitas Beach.

Yes, there are two outdoor swimming pools available for guests to enjoy.

Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property does not specify the availability of extra beds or cribs. Guests should contact the property in advance to inquire about these options.

Alila Mayakoba

Amenities

Property description

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