HOTELITO AZUL

We had a wonderful experience at Hotelito Azul! The team was very attentive to our needs and provided excellent service. The beachside suite was a highlight with the amazing views of the beach all day. Stunning green space and beach that the team worked constantly to maintain so well.

Absolutely a lovely little slice of bohemian beauty; smack right on the beach. A True rustic beauty that is on the beach but away from the madness of the main district of Zona Hotelera. Both restaurants on the property are lovely; Olivia has sensational, fresh breakfast and Agave on the beach for lunch is lush (fab tacos). Biggest brownie points go to the staff who are warm and kind and endearing, if you’re looking for something that feels truly local but safe and clean and extremely quiet and tranquil, this is it.

Our stay at Hotelito Azul was extremely disappointing. The only positive aspect of this property is the staff — they were kind and professional, and my frustrations are clearly beyond their control. There is no proper reception area, and the overall property feels neglected. The hotel is in serious need of updating. Unfortunately, neither pool was usable due to construction, and we were not informed of this prior to arrival. Had we known, we absolutely would not have booked. The property is very overpriced for what you receive. While it’s in a quieter area, it’s a bit of a walk to reach restaurants and shopping on either end of the strip. Entry to the hotel relies on a QR code system that was very finicky and inconvenient. The beach area was especially disappointing — ripped, worn cushions and old towels, with a strict one-towel policy. The neighboring properties on both sides are vacant and filled with trash, which detracts from the overall experience. We also had to wait two hours past check-in time to receive our room. Overall, this hotel does not match the price point or expectations set online. I would not stay here again.

Everything is terrible. DONT BOOK THE HOTEL

Room did not have hot water. Attempted to have hotel fix the issue twice, during which they gaslit us and told us that the water was in fact warm (when it was basically room temperature). Eventually the hotel manager told us that the entire building (that our room was in) had an issue with the water heater. We left after one night and the hotel refused to refund us. This would have been a nice enough hotel if they solved their basic infrastructure issues. In most of the world, lodging is not deemed habitable without hot water. If this was a budget hotel or hostel, I would have been more understanding of the rustic conditions. For $300 / night and a hotel trying to offer a luxurious setting, this really is not acceptable.