Sheridan Guesthouse

The room was nice however when i went to check in i had to put a $150 deposit down and they said nothing about that in the details. One of our beds was rock hard. The pool area was super nice and relaxing.

This room was very uncomfortable! The lounge chair had holes! The bed was a folding cot! No ice on the premises. Staff was not friendly. Do not bring children here.

Not far from the Airport and shopping area. Office to be open up earlier. Great guesthouse overall.

After booking the guest house, we got hit with extra charges for things we expected at other rentals. If you need housekeeping, additional charge. If you drive a car, additional charge for parking. They sell items in their lobby that are overpriced. The area for parking is not paved and if it rains, water settles in the area so you're literally tracking water into your car or into the rooms. I came to the room one day and found no water in any of the sinks however it was out for just a few minutes. The rooms are advertised as non-smoking but as soon as we entered our room for the first time, it smelled like smoke. We had to get air fresheners to spray out the room. There is an area near to the rooms that is marked for smoking but it is still close to the rooms The pool area has signs that say no eating however they have a grill beside the pool and a sitting area. I have witnessed people grilling and bringing the food to eat in the pool They have a laundry room with set times and is coin operated however I had a hard time getting the washer to work as it kept rejecting the coins that I got from the lobby. Oh, and not to forget about lying in bed with my infant child around 10:00 p.m. and having the door open and a strange couple bstanding outside surprised to see someone in the room. Cheching with management, I was told someone assigned the room to them in error and since this site does not use keys, they use codes, codes were generated for that couple in error.

Of the many hotels I’ve used through the years on hotels.com, this hotel was absolutely the worst! I would be ashamed to call this a Sheraton hotel. We arrived early after a cruise and they would not let us check in. They have no lobby and no place for us to sit except for at the 80degree swimming pool ACROSS THE STREET! It is located in a sketchy neighborhood with homeless people everywhere no good or drinks on site and a long walk to find anything to eat. The room did not have any amenities including hand soap! They gave each of us one towel and a floor mat. I would NEVER STAY HERE and never recommend anyone else. Run from this listing. And I paid high dollar for this. Hotels.com needs to reimburse me for faulty advertising on this hotel!!!!

I don’t know how you can recommend this property it’s a dumpster. They charge you for street parking with no parking permit . Noisy and filthy . They charge for damage deposit . They don’t care about the guests relaxation . They were drilling next door even after we complained about they kept drilling . I would like full refund . I have videos.

My stay was great and there’s many different restaurants that you can walk to and choose from. The staff was helpful as well my only advice would to clean the rooms a little better although not visibly dirty the floor feels greasy probably from what ever they use to clean it and the ac vents were really dusty. Beside that it was a great stay and had everything we needed

This room was very uncomfortable! The lounge chair had holes! The bed was a folding cot! No ice on the premises. Staff was not friendly. Do not bring children here.

The property itself was noce, clean and spacious. The neighborhood however.....

Customer service was great. The first room given has some smoking odor and they changes us immediately

Very strict about visitors, and saw some baby roaches in the bathroom. Housekeeping was very responsive.

The boucher is misleading,the place is disgusting.

After booking the guest house, we got hit with extra charges for things we expected at other rentals. If you need housekeeping, additional charge. If you drive a car, additional charge for parking. They sell items in their lobby that are overpriced. The area for parking is not paved and if it rains, water settles in the area so you're literally tracking water into your car or into the rooms. I came to the room one day and found no water in any of the sinks however it was out for just a few minutes. The rooms are advertised as non-smoking but as soon as we entered our room for the first time, it smelled like smoke. We had to get air fresheners to spray out the room. There is an area near to the rooms that is marked for smoking but it is still close to the rooms The pool area has signs that say no eating however they have a grill beside the pool and a sitting area. I have witnessed people grilling and bringing the food to eat in the pool They have a laundry room with set times and is coin operated however I had a hard time getting the washer to work as it kept rejecting the coins that I got from the lobby. Oh, and not to forget about lying in bed with my infant child around 10:00 p.m. and having the door open and a strange couple bstanding outside surprised to see someone in the room. Cheching with management, I was told someone assigned the room to them in error and since this site does not use keys, they use codes, codes were generated for that couple in error.

Very poor location, shabby

I don’t know how you can recommend this property it’s a dumpster. They charge you for street parking with no parking permit . Noisy and filthy . They charge for damage deposit . They don’t care about the guests relaxation . They were drilling next door even after we complained about they kept drilling . I would like full refund . I have videos.

The room was nice however when i went to check in i had to put a $150 deposit down and they said nothing about that in the details. One of our beds was rock hard. The pool area was super nice and relaxing.

Other guests were loud and kept us up. Tv had 3 antenna channels only. Bed was hard and uncomfortable.

This room was very uncomfortable! The lounge chair had holes! The bed was a folding cot! No ice on the premises. Staff was not friendly. Do not bring children here.

Great place

The property itself was noce, clean and spacious. The neighborhood however.....

Nice place will visit again

It's definitely not what I expected from your Expedia advertisement of the property.

All good

It was ok. A bit pricey for what we got. Check in was very smooth.

Of the many hotels I’ve used through the years on hotels.com, this hotel was absolutely the worst! I would be ashamed to call this a Sheraton hotel. We arrived early after a cruise and they would not let us check in. They have no lobby and no place for us to sit except for at the 80degree swimming pool ACROSS THE STREET! It is located in a sketchy neighborhood with homeless people everywhere no good or drinks on site and a long walk to find anything to eat. The room did not have any amenities including hand soap! They gave each of us one towel and a floor mat. I would NEVER STAY HERE and never recommend anyone else. Run from this listing. And I paid high dollar for this. Hotels.com needs to reimburse me for faulty advertising on this hotel!!!!

The room was nice however when i went to check in i had to put a $150 deposit down and they said nothing about that in the details. One of our beds was rock hard. The pool area was super nice and relaxing.

This room was very uncomfortable! The lounge chair had holes! The bed was a folding cot! No ice on the premises. Staff was not friendly. Do not bring children here.

Zack was amazing, super helpful and went out of his way to make us feel comfortable! Our flight didn’t get in until after office hours and he waited for us to check us in personally. Give the man a raise!

Customer service was great. The first room given has some smoking odor and they changes us immediately

It was ok. A bit pricey for what we got. Check in was very smooth.

Very easy to organize check in

Front desk was really nice and helpful. She allowed me to check in early, because I have arrived early.

I chose this property because of price but the surprise was on me when I had to pay a $150.00 deposit

After booking the guest house, we got hit with extra charges for things we expected at other rentals. If you need housekeeping, additional charge. If you drive a car, additional charge for parking. They sell items in their lobby that are overpriced. The area for parking is not paved and if it rains, water settles in the area so you're literally tracking water into your car or into the rooms. I came to the room one day and found no water in any of the sinks however it was out for just a few minutes. The rooms are advertised as non-smoking but as soon as we entered our room for the first time, it smelled like smoke. We had to get air fresheners to spray out the room. There is an area near to the rooms that is marked for smoking but it is still close to the rooms The pool area has signs that say no eating however they have a grill beside the pool and a sitting area. I have witnessed people grilling and bringing the food to eat in the pool They have a laundry room with set times and is coin operated however I had a hard time getting the washer to work as it kept rejecting the coins that I got from the lobby. Oh, and not to forget about lying in bed with my infant child around 10:00 p.m. and having the door open and a strange couple bstanding outside surprised to see someone in the room. Cheching with management, I was told someone assigned the room to them in error and since this site does not use keys, they use codes, codes were generated for that couple in error.

Of the many hotels I’ve used through the years on hotels.com, this hotel was absolutely the worst! I would be ashamed to call this a Sheraton hotel. We arrived early after a cruise and they would not let us check in. They have no lobby and no place for us to sit except for at the 80degree swimming pool ACROSS THE STREET! It is located in a sketchy neighborhood with homeless people everywhere no good or drinks on site and a long walk to find anything to eat. The room did not have any amenities including hand soap! They gave each of us one towel and a floor mat. I would NEVER STAY HERE and never recommend anyone else. Run from this listing. And I paid high dollar for this. Hotels.com needs to reimburse me for faulty advertising on this hotel!!!!

My stay was great and there’s many different restaurants that you can walk to and choose from. The staff was helpful as well my only advice would to clean the rooms a little better although not visibly dirty the floor feels greasy probably from what ever they use to clean it and the ac vents were really dusty. Beside that it was a great stay and had everything we needed

The property itself was noce, clean and spacious. The neighborhood however.....

Excelent property… Neighborhood looks like walking dead…

Not far from the Airport and shopping area. Office to be open up earlier. Great guesthouse overall.

Of the many hotels I’ve used through the years on hotels.com, this hotel was absolutely the worst! I would be ashamed to call this a Sheraton hotel. We arrived early after a cruise and they would not let us check in. They have no lobby and no place for us to sit except for at the 80degree swimming pool ACROSS THE STREET! It is located in a sketchy neighborhood with homeless people everywhere no good or drinks on site and a long walk to find anything to eat. The room did not have any amenities including hand soap! They gave each of us one towel and a floor mat. I would NEVER STAY HERE and never recommend anyone else. Run from this listing. And I paid high dollar for this. Hotels.com needs to reimburse me for faulty advertising on this hotel!!!!

Very poor location, shabby

My stay was great and there’s many different restaurants that you can walk to and choose from. The staff was helpful as well my only advice would to clean the rooms a little better although not visibly dirty the floor feels greasy probably from what ever they use to clean it and the ac vents were really dusty. Beside that it was a great stay and had everything we needed

Of the many hotels I’ve used through the years on hotels.com, this hotel was absolutely the worst! I would be ashamed to call this a Sheraton hotel. We arrived early after a cruise and they would not let us check in. They have no lobby and no place for us to sit except for at the 80degree swimming pool ACROSS THE STREET! It is located in a sketchy neighborhood with homeless people everywhere no good or drinks on site and a long walk to find anything to eat. The room did not have any amenities including hand soap! They gave each of us one towel and a floor mat. I would NEVER STAY HERE and never recommend anyone else. Run from this listing. And I paid high dollar for this. Hotels.com needs to reimburse me for faulty advertising on this hotel!!!!