Name: Biwa Tulum
Address: Av. Satelite Norte y calle Bubullek, Tulum City Center, Tulum, Tulum, Quintana Roo, Mexico, Tulum, Quintana Roo, Mexico
Rating: 8.98

Guest reviews

9

Fabulous

Based on 325 verified reviews

Facilities

8.8

Cleanliness

9.6

Service

9.4

10

David

17 Feb 2025

·

Stayed 2 nights

Pleasant. Close to the main street. Oxxo one block away! Friendly staff. Good value!

10

Marguerite

3 Feb 2025

·

Stayed 1 night

Loved my room Great layout with plenty of room for luggage and moving around. Very clean. Comfortable bed and pillows. Lovely pool and roof top bar with sitting area Walking distance to the main shopping and restaurant area Friendly and helpful staff Would definitely stay again

8

Oscar

15 Jan 2025

·

Stayed 1 night

The hotel is very cleat the rooms are news the staff are great too, the food is really great the reception alway are ready to attend

10

Ofelia

4 Jan 2025

·

Stayed 2 nights

Nice

10

Paul

16 Dec 2024

·

Stayed 2 nights

Would stay again

Av. Satelite Norte y calle Bubullek, Tulum City Center, Tulum, Tulum, Quintana Roo, Mexico

Location

A stay at Biwa Tulum places you in the heart of Tulum, a 4-minute drive from Gran Cenote and 6 minutes from Tulum Mayan Ruins. This hotel is 1.8 mi (2.8 km) from Temple of Doom and 4 mi (6.4 km) from Playa Paraiso.

Dos Aguas Park(0.6 Miles)

Hospital de Tulum(0.8 Miles)

Jaguar Park(1.2 Miles)

Cenote Calavera(1.2 Miles)

Hunab Lifestyle Center(1.3 Miles)

Temple of Doom(1.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:30

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but it is limited. No reservation is required.

Local cuisine breakfasts are served on weekdays from 7:00 AM to 1:00 PM for a fee, approximately USD 8 to 15 per person.

Pets are not allowed at this property. However, service animals are exempt from this policy.

Check-in is from 3:00 PM to 11:30 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for a fee, subject to availability.

Airport shuttle services are available for a surcharge of USD 240 per vehicle for a roundtrip, accommodating a maximum of 4 passengers. Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property has step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Specific details about bathrooms and pool access features are not provided.

The hotel is located in the heart of Tulum, just a 4-minute drive from Gran Cenote and 6 minutes from Tulum Mayan Ruins. It is approximately 1.8 miles from Temple of Doom and 4 miles from Playa Paraiso. Public transport options may be available nearby.

Yes, there is an outdoor heated pool available. Pool access is from 7:00 AM to 10:00 PM, and it is seasonal.

Children are allowed at the property. The minimum age for children to stay for free is not specified.

The property offers rollaway beds for a fee of USD 25.00 per night, and advance request or confirmation is required. Information regarding cribs is not provided.

Biwa Tulum

Amenities

Property description

Book on Vio