La Palma Beachfront Hotel Boutique
US$84
/ night
Avg. for October
Prices for La Palma Beachfront Hotel Boutique
Select dates to see prices and availability
US$84
/ night
Avg. for October
Monthly average prices
Nightly prices at La Palma Beachfront Hotel Boutique average US$84 in the cheapest month (October) and US$147 in the most expensive month (February), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$142 |
| February | US$147 |
| March | US$130 |
| April | US$129 |
| May | US$125 |
| June | US$112 |
| July | US$144 |
| August | US$141 |
| September | US$103 |
| October | US$84 |
| November | US$123 |
| December | US$146 |
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F
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Oct · US$84
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Most expensive: February (~US$147)
Cheapest: October (~US$84)
About this property
Along with an outdoor pool, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include a garden.
La Palma Beachfront Hotel Boutique offers 9 accommodations with air conditioning. ...
Location
Located near the beach, La Palma Beachfront Hotel Boutique is in Zona Hotelera, a neighborhood in Cancun. La Isla Shopping Mall and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Hotel Zone Beaches. Cancun Convention Center and Playa Tortugas are two other places to visit that come recommended. Looking to get your feet wet? Jet skiing, snorkeling and motor boating adventures can be found near the property.
Swimming pool
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
Beach (nearby)
Location
km. 9.5 Boulevard Kukulcan, Punta Cancun, Avenida Kukulkan, Cancun, Benito Juárez, Quintana Roo, Mexico
Room options
5
Single Room
Room details
1 Single Bed
161 ft²
Air ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
9
Junior Suite with Pool View
Room details
1 Extra-Large Double Bed
Sleeps 2
248 ft²
Pool ViewSea ViewAir ConditioningSafety Deposit BoxMicrowavePrivate Entrance
6
Deluxe Room
Room details
1 Extra-Large Double Bed
Sleeps 2
377 ft²
Air ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
8
Deluxe Suite with Sea View
Room details
1 Extra-Large Double Bed
1 Sofa Bed
Sleeps 4
377 ft²
Pool ViewSea ViewAir ConditioningKitchenetteSafety Deposit BoxPrivate Entrance
6
Junior Suite with Balcony
Room details
1 Large Double Bed
Sleeps 2
377 ft²
Sea ViewBalconyAir ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
4
Deluxe Twin Room
Room details
2 Single Beds
Sleeps 2
269 ft²
Air ConditioningSafety Deposit BoxPrivate BathroomPrivate Entrance
Guest reviews of La Palma Beachfront Hotel Boutique
7.9
Good
Based on 448 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At La Palma Beachfront Hotel Boutique - Self Check In, travellers praise the beachfront, walkable location and friendly staff, while noting limited amenities, confusing self check-in and entrance, frequent water or hot water issues, and nighttime noise from nearby venues.
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What guests think
At La Palma Beachfront Hotel Boutique - Self Check In, travellers praise the beachfront, walkable location and friendly staff, while noting limited amenities, confusing self check-in and entrance, frequent water or hot water issues, and nighttime noise from nearby venues.
Amenities are basic, with a small pool but no elevator or 24-hour desk, and parking can be difficult. Room experiences vary, from spacious beachfront units to others affected by maintenance or limited privacy. Cleanliness feedback ranges from very clean rooms to reports of stained linens, pests, and unpleasant odors. A practical pick for short, budget-friendly stays near the action.
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AI-generated summary based on recent guest reviews
Facilities
Beachfront property with a small pool; however, amenities are limited with no elevator or 24-hour front desk, and parking can be difficult. Guests also mention a hidden entrance, occasional water or Wi-Fi outages, and security concerns at night.
Related guest reviews
6
R Lalit
5 Mar 2025
·
Stayed 4 nights
The location of the property is damn good just across the playa caracol beach and isla mujeros ferry point. But the hotel has limited facilities - no lift, no night checkin, no security, no guards, anybody can walk in at night to your room, and i faced a shower pressure issue throughout my stay which was kinda annoying
The location of the property is damn good just across the playa caracol beach and isla mujeros ferry point. But the hotel has limited facilities - no lift, no night checkin, no security, no guards, anybody can walk in at night to your room, and i faced a shower pressure issue throughout my stay which was kinda annoying
10
Victor
6 Dec 2023
·
El hotel se encuentra justo frente a la playa, tiene una piscina con vistas al mar y en las mañanas es lo mejor. Nos gustó ya que te quedaba básicamente todo cerca inclusive para ir a pie. Buena opción céntrica en la zona hotelera.
El hotel se encuentra justo frente a la playa, tiene una piscina con vistas al mar y en las mañanas es lo mejor. Nos gustó ya que te quedaba básicamente todo cerca inclusive para ir a pie. Buena opción céntrica en la zona hotelera.
10
Evodio
4 May 2025
·
Stayed 1 night
Hard to find the entrance. All around a good stay
Hard to find the entrance. All around a good stay
4
Robert
13 Mar 2024
·
Stayed 8 nights
It was literally on the beach! Playa de Caracol. In fact that is the easiest way to get a taxi to drop you off. It is close to everything. Unfortunately the new manager of the property has her hands full. There is much deferred maintenance. I was there in February and the pool was cold. But if it were warmer would have been a fantastic place to hang out and watch the beach. It is at best an unusual configuration. Located above a restaurant ,at a boat dock inside a wood fence with a gate. No real signage. If you are challenged by stairs this ain't your place. The rooms were clean and well appointed. Although, they were having an issue with the septic system while I was there. I would not call it a resort, hotel or even a motel. It might be called a boutique hotel. But that sounds way to fancy. No gym, no continental breakfast, no elevators, no 24hr lobby. I might stay there again going to or from Isla Mujeres, since it is literally at one of the ferry docks. Also it is right across the street from a large grocery store. So maybe buy supplies for your stay on the island. But there are stores on Isla Mujeres and much more convenient. All of that said I delayed making this review because I liked the new manager so much. She was responsive and helpful. I wish them the best and hope if I stay again I can revise my review to say nothing but good things.
It was literally on the beach! Playa de Caracol. In fact that is the easiest way to get a taxi to drop you off. It is close to everything. Unfortunately the new manager of the property has her hands full. There is much deferred maintenance. I was there in February and the pool was cold. But if it were warmer would have been a fantastic place to hang out and watch the beach. It is at best an unusual configuration. Located above a restaurant ,at a boat dock inside a wood fence with a gate. No real signage. If you are challenged by stairs this ain't your place. The rooms were clean and well appointed. Although, they were having an issue with the septic system while I was there. I would not call it a resort, hotel or even a motel. It might be called a boutique hotel. But that sounds way to fancy. No gym, no continental breakfast, no elevators, no 24hr lobby. I might stay there again going to or from Isla Mujeres, since it is literally at one of the ferry docks. Also it is right across the street from a large grocery store. So maybe buy supplies for your stay on the island. But there are stores on Isla Mujeres and much more convenient. All of that said I delayed making this review because I liked the new manager so much. She was responsive and helpful. I wish them the best and hope if I stay again I can revise my review to say nothing but good things.
10
Chido
6 Aug 2025
·
Stayed 2 nights
This is a great spot to spend a day or two. It is right next to the beach and has very easy access to the Ferry to Isla Mujeres. The pool is also a bonus.
This is a great spot to spend a day or two. It is right next to the beach and has very easy access to the Ferry to Isla Mujeres. The pool is also a bonus.
8
jim
22 Jul 2024
·
Stayed 2 nights
Very well situated near the hotel zone. Walkable to all the fun action, near restaurants, tours and shopping. The room is really nice but not entirely private and parking is very difficult. Didn’t feel entirely safe as there is no front desk after hours and anyone can walk in.
Very well situated near the hotel zone. Walkable to all the fun action, near restaurants, tours and shopping. The room is really nice but not entirely private and parking is very difficult. Didn’t feel entirely safe as there is no front desk after hours and anyone can walk in.
2
Nishant Joseph
29 May 2025
·
Stayed 2 nights
This was our first trip to Mexico. I booked this property thinking this is a 3 star property and located in a great location. However, when we arrived at night for check-in, we were so shocked to see that it is more like a "Motel" or "hostel" (forget 3 star), which is run by a third party property company. They have a single receptionist who leaves the property at 10pm. Most of the locals don't even know that such a property exists. At the entrance, it is quite dark and scary as there is a local beach access and you may find all kind of drunk people sitting near the entrance. There is no security near property if you have any security issue at night. There is a club at the bottom of the hotel and you could hear loud noises even at night till it closes. There was no water nor wifi in our room for one entire day. The receptionist kept saying that the issue has been fixed and we might have water soon but the issue remained unresolved. We had to vacate the property and book room in adjacent hotel to ensure that we get water. Imagine being without water in peak summer month of May where it is hot and humid. The owner of the property never picks up the phone call and it has been a traumating experience for me and my wife. I felt cheated and I want to warn others to be aware of this scam.
This was our first trip to Mexico. I booked this property thinking this is a 3 star property and located in a great location. However, when we arrived at night for check-in, we were so shocked to see that it is more like a "Motel" or "hostel" (forget 3 star), which is run by a third party property company. They have a single receptionist who leaves the property at 10pm. Most of the locals don't even know that such a property exists. At the entrance, it is quite dark and scary as there is a local beach access and you may find all kind of drunk people sitting near the entrance. There is no security near property if you have any security issue at night. There is a club at the bottom of the hotel and you could hear loud noises even at night till it closes. There was no water nor wifi in our room for one entire day. The receptionist kept saying that the issue has been fixed and we might have water soon but the issue remained unresolved. We had to vacate the property and book room in adjacent hotel to ensure that we get water. Imagine being without water in peak summer month of May where it is hot and humid. The owner of the property never picks up the phone call and it has been a traumating experience for me and my wife. I felt cheated and I want to warn others to be aware of this scam.
8
James
15 Mar 2025
·
Stayed 4 nights
This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...
This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...
4
Mark
19 Jan 2024
·
Stayed 2 nights
It's right on the beach. If you like sand everywhere between your bed and the beach, you'll like it. The bed was very short, and my feet hung over the bed by 6". I had to sleep diagonally. There was one crappy blanket that was smaller than the bed. It was noisy every night until after midnight. Lots of people yelling and music. Bed was very low with a mattress on a short pedestal. Night lights were "mood" lights that flash red, green, blue every few seconds. They don't send you info on how to check in until 3 hours before arrival. There is almost no place to park. The sewer was overflowing in the parking area and you had to walk through it to get to the room. This place is a joke. There were no beach lounge chairs set up. They were stacked up and chained down. There was NO hot water one night and one morning - not even warm water. When you turn on the faucet or shower, the water spits and spurts and splashes water all over the room. There are more bad things, but these are the worst.
It's right on the beach. If you like sand everywhere between your bed and the beach, you'll like it. The bed was very short, and my feet hung over the bed by 6". I had to sleep diagonally. There was one crappy blanket that was smaller than the bed. It was noisy every night until after midnight. Lots of people yelling and music. Bed was very low with a mattress on a short pedestal. Night lights were "mood" lights that flash red, green, blue every few seconds. They don't send you info on how to check in until 3 hours before arrival. There is almost no place to park. The sewer was overflowing in the parking area and you had to walk through it to get to the room. This place is a joke. There were no beach lounge chairs set up. They were stacked up and chained down. There was NO hot water one night and one morning - not even warm water. When you turn on the faucet or shower, the water spits and spurts and splashes water all over the room. There are more bad things, but these are the worst.
10
Jordyn
24 Feb 2024
·
Stayed 2 nights
I was in room #8 and it was perfect! Pool right off the beach ENORMOUS room, patio right outside the door. Super easy check in! The door to the hotel is a little hidden, but if you end up at the restaurant they will show you to the hotel door 😍 I'll stay here again next time I'm in Cancun!
I was in room #8 and it was perfect! Pool right off the beach ENORMOUS room, patio right outside the door. Super easy check in! The door to the hotel is a little hidden, but if you end up at the restaurant they will show you to the hotel door 😍 I'll stay here again next time I'm in Cancun!
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AI-generated summary based on recent guest reviews
Cleanliness
Feedback is inconsistent: some guests found rooms very clean, while others reported stained linens, pests, bad odors, and bathroom or plumbing problems.
Related guest reviews
2
emilia
11 Jun 2025
·
Stayed 9 nights
Nothing is unique in this place it is a dusaster the washroom is terrible, toilet bowl has no water .
Nothing is unique in this place it is a dusaster the washroom is terrible, toilet bowl has no water .
2
Francisco
19 Jan 2024
·
Stayed 3 nights
Poor service - no one at the front desk when we arrived . Room was very dirty and smelled like cat poop. The bedding was filthy and stained. Hotel only had 6 rooms. The photos make the property look bigger than it actually is . The property had no clean towels available. Charged $500 for 2 nights left after the first night . Still fighting with the hotel and Expedia for the refund for the other days . Do not stay here it’s horrible !!!
Poor service - no one at the front desk when we arrived . Room was very dirty and smelled like cat poop. The bedding was filthy and stained. Hotel only had 6 rooms. The photos make the property look bigger than it actually is . The property had no clean towels available. Charged $500 for 2 nights left after the first night . Still fighting with the hotel and Expedia for the refund for the other days . Do not stay here it’s horrible !!!
10
Abigail
17 Feb 2025
·
Stayed 3 nights
Great stay for our 3 nights. We were able to walk to mostly everything & the ferry pier was right outside. Easy access to one of the best beaches. Our room was clean and AC worked very well. The shower drained slow but that was our only issue. Good water pressure and hot water. The check-in and check-out process was very simple and staff was kind. We felt safe due to it being sort of hidden and there were typically military/guards watching the beach outside. I would recommend! Great price for what you get.
Great stay for our 3 nights. We were able to walk to mostly everything & the ferry pier was right outside. Easy access to one of the best beaches. Our room was clean and AC worked very well. The shower drained slow but that was our only issue. Good water pressure and hot water. The check-in and check-out process was very simple and staff was kind. We felt safe due to it being sort of hidden and there were typically military/guards watching the beach outside. I would recommend! Great price for what you get.
4
Robert
13 Mar 2024
·
Stayed 8 nights
It was literally on the beach! Playa de Caracol. In fact that is the easiest way to get a taxi to drop you off. It is close to everything. Unfortunately the new manager of the property has her hands full. There is much deferred maintenance. I was there in February and the pool was cold. But if it were warmer would have been a fantastic place to hang out and watch the beach. It is at best an unusual configuration. Located above a restaurant ,at a boat dock inside a wood fence with a gate. No real signage. If you are challenged by stairs this ain't your place. The rooms were clean and well appointed. Although, they were having an issue with the septic system while I was there. I would not call it a resort, hotel or even a motel. It might be called a boutique hotel. But that sounds way to fancy. No gym, no continental breakfast, no elevators, no 24hr lobby. I might stay there again going to or from Isla Mujeres, since it is literally at one of the ferry docks. Also it is right across the street from a large grocery store. So maybe buy supplies for your stay on the island. But there are stores on Isla Mujeres and much more convenient. All of that said I delayed making this review because I liked the new manager so much. She was responsive and helpful. I wish them the best and hope if I stay again I can revise my review to say nothing but good things.
It was literally on the beach! Playa de Caracol. In fact that is the easiest way to get a taxi to drop you off. It is close to everything. Unfortunately the new manager of the property has her hands full. There is much deferred maintenance. I was there in February and the pool was cold. But if it were warmer would have been a fantastic place to hang out and watch the beach. It is at best an unusual configuration. Located above a restaurant ,at a boat dock inside a wood fence with a gate. No real signage. If you are challenged by stairs this ain't your place. The rooms were clean and well appointed. Although, they were having an issue with the septic system while I was there. I would not call it a resort, hotel or even a motel. It might be called a boutique hotel. But that sounds way to fancy. No gym, no continental breakfast, no elevators, no 24hr lobby. I might stay there again going to or from Isla Mujeres, since it is literally at one of the ferry docks. Also it is right across the street from a large grocery store. So maybe buy supplies for your stay on the island. But there are stores on Isla Mujeres and much more convenient. All of that said I delayed making this review because I liked the new manager so much. She was responsive and helpful. I wish them the best and hope if I stay again I can revise my review to say nothing but good things.
2
Sayri
18 Feb 2024
·
Stayed 6 nights
When we got there right off the bat the room was super humid but we didn’t think much of it because the beach and pool is right next to it. We later found that they had cockroaches and big ones too. We sent a message to the lady upfront and all she said was sorry and that she didn’t know that they had cockroaches. It doesn’t even end there the mattress was so dirty it was yellow and had fleas or some type of bugs we have bites all over our body. The bedroom sheets were of poor quality super thin to the point that they feel damp because of the humidity. Their WiFi was so bad we had to use the WiFi of the restaurant next to our room. Do not stay here it has been the worst hotel I’ve ever been to the pictures that they put look nice but that’s not how it actually was. I do not recommended this hotel I suggest that you stay away. I really wish we could get our money back or at least some of it. I am so disappointed.
When we got there right off the bat the room was super humid but we didn’t think much of it because the beach and pool is right next to it. We later found that they had cockroaches and big ones too. We sent a message to the lady upfront and all she said was sorry and that she didn’t know that they had cockroaches. It doesn’t even end there the mattress was so dirty it was yellow and had fleas or some type of bugs we have bites all over our body. The bedroom sheets were of poor quality super thin to the point that they feel damp because of the humidity. Their WiFi was so bad we had to use the WiFi of the restaurant next to our room. Do not stay here it has been the worst hotel I’ve ever been to the pictures that they put look nice but that’s not how it actually was. I do not recommended this hotel I suggest that you stay away. I really wish we could get our money back or at least some of it. I am so disappointed.
8
Ernesto
25 May 2025
·
Stayed 5 nights
La ubicación es excelente. El personal es muy amable. Podrían mejorar el aspecto de la limpieza. En general es una opción conveniente y a buen precio
La ubicación es excelente. El personal es muy amable. Podrían mejorar el aspecto de la limpieza. En general es una opción conveniente y a buen precio
8
James
15 Mar 2025
·
Stayed 4 nights
This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...
This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...
2
Neysa
7 Feb 2024
·
Stayed 6 nights
I was very surprised that Expedia would advertise for this hotel. It was miserable. The air conditioner was nasty, no tissues, no washcloths, the washcloth was like a bar rag or hand towel. I do have pictures if you would like to see them or view was terrible. The smell was gross when we open the window. I guess I expected a lot more I was embarrassed.
I was very surprised that Expedia would advertise for this hotel. It was miserable. The air conditioner was nasty, no tissues, no washcloths, the washcloth was like a bar rag or hand towel. I do have pictures if you would like to see them or view was terrible. The smell was gross when we open the window. I guess I expected a lot more I was embarrassed.
10
Emilie
6 Sept 2024
·
Stayed 2 nights
Amazing spot! very very clean!
Amazing spot! very very clean!
2
William
4 Jan 2025
·
Stayed 1 night
There were blood stains on the pillows
There were blood stains on the pillows
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AI-generated summary based on recent guest reviews
Rooms
Room experiences are mixed: some are spacious with beach views, while others feel dated, lack in-room amenities or privacy, and are affected by evening noise from nearby venues.
Related guest reviews
6
Yocelyn
14 Oct 2024
·
Stayed 2 nights
Was a nice little hotel .. need a little update in the room . Extra hot water for showers.
Was a nice little hotel .. need a little update in the room . Extra hot water for showers.
8
Abigail
18 Feb 2024
·
Stayed 4 nights
Property is right next to isla mujeres ferry terminal so really accesible. Supermarket is also right across the street. Overall in a great location if you’re looking to be in the zona hotelera nearby lots of food/entertainment. Our room was cleaned daily which was very nice. A little noisy, but nothing too crazy. Beach is steps away from the hotel. 8/10 would recommend!
Property is right next to isla mujeres ferry terminal so really accesible. Supermarket is also right across the street. Overall in a great location if you’re looking to be in the zona hotelera nearby lots of food/entertainment. Our room was cleaned daily which was very nice. A little noisy, but nothing too crazy. Beach is steps away from the hotel. 8/10 would recommend!
4
ahmad
26 Jul 2025
·
Stayed 3 nights
Ok! So this would be a big feedback.. First of all.. the pictures in the site ARE NOT the SAME as what we lived in Second of all .. ALL the workers are GREAT , very helpful very friendly and answered to all our questions and inquries as fast as they can so obviously my problem is not the workers My problem and review is dedicated to the Manager/Owner For the price rate it is not we should have got.. the shower holder was damaged we had to shower using the damaged unscrewed cap.. everytime the room was cleaned the towels were different.. the bed was clean and fine but there are no anenties in the room No hot water/tea/coffee/iron The place was a bit messy during the day due to construction going on The room we were in (room 5) the windows had no sign of safety nor it was locked .. literally anyone could come in the room and when we told the workers they said it was safe (which that was the case) but as anywhere you need to feel safe as a tourist! Checkout was fine but we couldnt keep our luggage and grab abite due to one person in the office! PLEASE upgrade this place.. its location is Perfect and being near the sea is perfect but not very inviting
Ok! So this would be a big feedback.. First of all.. the pictures in the site ARE NOT the SAME as what we lived in Second of all .. ALL the workers are GREAT , very helpful very friendly and answered to all our questions and inquries as fast as they can so obviously my problem is not the workers My problem and review is dedicated to the Manager/Owner For the price rate it is not we should have got.. the shower holder was damaged we had to shower using the damaged unscrewed cap.. everytime the room was cleaned the towels were different.. the bed was clean and fine but there are no anenties in the room No hot water/tea/coffee/iron The place was a bit messy during the day due to construction going on The room we were in (room 5) the windows had no sign of safety nor it was locked .. literally anyone could come in the room and when we told the workers they said it was safe (which that was the case) but as anywhere you need to feel safe as a tourist! Checkout was fine but we couldnt keep our luggage and grab abite due to one person in the office! PLEASE upgrade this place.. its location is Perfect and being near the sea is perfect but not very inviting
10
Abigail
17 Feb 2025
·
Stayed 3 nights
Great stay for our 3 nights. We were able to walk to mostly everything & the ferry pier was right outside. Easy access to one of the best beaches. Our room was clean and AC worked very well. The shower drained slow but that was our only issue. Good water pressure and hot water. The check-in and check-out process was very simple and staff was kind. We felt safe due to it being sort of hidden and there were typically military/guards watching the beach outside. I would recommend! Great price for what you get.
Great stay for our 3 nights. We were able to walk to mostly everything & the ferry pier was right outside. Easy access to one of the best beaches. Our room was clean and AC worked very well. The shower drained slow but that was our only issue. Good water pressure and hot water. The check-in and check-out process was very simple and staff was kind. We felt safe due to it being sort of hidden and there were typically military/guards watching the beach outside. I would recommend! Great price for what you get.
8
James
8 Dec 2024
·
Stayed 8 nights
Room was nice but patio is actually the public walkway to the pool so literally everyone that walks bu can just look into your room of if the patio door is open for fresh air just walk in
Room was nice but patio is actually the public walkway to the pool so literally everyone that walks bu can just look into your room of if the patio door is open for fresh air just walk in
10
Sahiba
14 Mar 2025
·
Stayed 1 night
Beautiful room, friendly staff, great location
Beautiful room, friendly staff, great location
8
James
15 Mar 2025
·
Stayed 4 nights
This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...
This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...
2
Neysa
7 Feb 2024
·
Stayed 6 nights
I was very surprised that Expedia would advertise for this hotel. It was miserable. The air conditioner was nasty, no tissues, no washcloths, the washcloth was like a bar rag or hand towel. I do have pictures if you would like to see them or view was terrible. The smell was gross when we open the window. I guess I expected a lot more I was embarrassed.
I was very surprised that Expedia would advertise for this hotel. It was miserable. The air conditioner was nasty, no tissues, no washcloths, the washcloth was like a bar rag or hand towel. I do have pictures if you would like to see them or view was terrible. The smell was gross when we open the window. I guess I expected a lot more I was embarrassed.
4
Mark
19 Jan 2024
·
Stayed 2 nights
It's right on the beach. If you like sand everywhere between your bed and the beach, you'll like it. The bed was very short, and my feet hung over the bed by 6". I had to sleep diagonally. There was one crappy blanket that was smaller than the bed. It was noisy every night until after midnight. Lots of people yelling and music. Bed was very low with a mattress on a short pedestal. Night lights were "mood" lights that flash red, green, blue every few seconds. They don't send you info on how to check in until 3 hours before arrival. There is almost no place to park. The sewer was overflowing in the parking area and you had to walk through it to get to the room. This place is a joke. There were no beach lounge chairs set up. They were stacked up and chained down. There was NO hot water one night and one morning - not even warm water. When you turn on the faucet or shower, the water spits and spurts and splashes water all over the room. There are more bad things, but these are the worst.
It's right on the beach. If you like sand everywhere between your bed and the beach, you'll like it. The bed was very short, and my feet hung over the bed by 6". I had to sleep diagonally. There was one crappy blanket that was smaller than the bed. It was noisy every night until after midnight. Lots of people yelling and music. Bed was very low with a mattress on a short pedestal. Night lights were "mood" lights that flash red, green, blue every few seconds. They don't send you info on how to check in until 3 hours before arrival. There is almost no place to park. The sewer was overflowing in the parking area and you had to walk through it to get to the room. This place is a joke. There were no beach lounge chairs set up. They were stacked up and chained down. There was NO hot water one night and one morning - not even warm water. When you turn on the faucet or shower, the water spits and spurts and splashes water all over the room. There are more bad things, but these are the worst.
10
Jordyn
24 Feb 2024
·
Stayed 2 nights
I was in room #8 and it was perfect! Pool right off the beach ENORMOUS room, patio right outside the door. Super easy check in! The door to the hotel is a little hidden, but if you end up at the restaurant they will show you to the hotel door 😍 I'll stay here again next time I'm in Cancun!
I was in room #8 and it was perfect! Pool right off the beach ENORMOUS room, patio right outside the door. Super easy check in! The door to the hotel is a little hidden, but if you end up at the restaurant they will show you to the hotel door 😍 I'll stay here again next time I'm in Cancun!
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AI-generated summary based on recent guest reviews
Service
Staff are frequently described as friendly and helpful, but communication and support for self check-in and late arrivals can be unreliable, with no on-site assistance after hours.
Related guest reviews
10
Francisco
20 Feb 2026
·
Stayed 2 nights
En todos los sentidos es un alojamiento espectacular y el personal muy atento y amable.
En todos los sentidos es un alojamiento espectacular y el personal muy atento y amable.
10
Jose
28 May 2024
·
Stayed 5 nights
Wasy access to the beach, plenty of restaurants options at walkable distance. Hotel staff made my stay better as they provided recommendations about local stores, transportation and food.
Wasy access to the beach, plenty of restaurants options at walkable distance. Hotel staff made my stay better as they provided recommendations about local stores, transportation and food.
8
Natalia
13 Feb 2026
·
Stayed 2 nights
Gran ubicacion y el personal muy amable, tienes una gran playa a solo unos pasos!
Gran ubicacion y el personal muy amable, tienes una gran playa a solo unos pasos!
2
marcel
6 Jul 2024
·
Stayed 1 night
NO me enviaron codigo ni numero de cuarto para self check in
NO me enviaron codigo ni numero de cuarto para self check in
10
Abigail
17 Feb 2025
·
Stayed 3 nights
Great stay for our 3 nights. We were able to walk to mostly everything & the ferry pier was right outside. Easy access to one of the best beaches. Our room was clean and AC worked very well. The shower drained slow but that was our only issue. Good water pressure and hot water. The check-in and check-out process was very simple and staff was kind. We felt safe due to it being sort of hidden and there were typically military/guards watching the beach outside. I would recommend! Great price for what you get.
Great stay for our 3 nights. We were able to walk to mostly everything & the ferry pier was right outside. Easy access to one of the best beaches. Our room was clean and AC worked very well. The shower drained slow but that was our only issue. Good water pressure and hot water. The check-in and check-out process was very simple and staff was kind. We felt safe due to it being sort of hidden and there were typically military/guards watching the beach outside. I would recommend! Great price for what you get.
4
Robert
13 Mar 2024
·
Stayed 8 nights
It was literally on the beach! Playa de Caracol. In fact that is the easiest way to get a taxi to drop you off. It is close to everything. Unfortunately the new manager of the property has her hands full. There is much deferred maintenance. I was there in February and the pool was cold. But if it were warmer would have been a fantastic place to hang out and watch the beach. It is at best an unusual configuration. Located above a restaurant ,at a boat dock inside a wood fence with a gate. No real signage. If you are challenged by stairs this ain't your place. The rooms were clean and well appointed. Although, they were having an issue with the septic system while I was there. I would not call it a resort, hotel or even a motel. It might be called a boutique hotel. But that sounds way to fancy. No gym, no continental breakfast, no elevators, no 24hr lobby. I might stay there again going to or from Isla Mujeres, since it is literally at one of the ferry docks. Also it is right across the street from a large grocery store. So maybe buy supplies for your stay on the island. But there are stores on Isla Mujeres and much more convenient. All of that said I delayed making this review because I liked the new manager so much. She was responsive and helpful. I wish them the best and hope if I stay again I can revise my review to say nothing but good things.
It was literally on the beach! Playa de Caracol. In fact that is the easiest way to get a taxi to drop you off. It is close to everything. Unfortunately the new manager of the property has her hands full. There is much deferred maintenance. I was there in February and the pool was cold. But if it were warmer would have been a fantastic place to hang out and watch the beach. It is at best an unusual configuration. Located above a restaurant ,at a boat dock inside a wood fence with a gate. No real signage. If you are challenged by stairs this ain't your place. The rooms were clean and well appointed. Although, they were having an issue with the septic system while I was there. I would not call it a resort, hotel or even a motel. It might be called a boutique hotel. But that sounds way to fancy. No gym, no continental breakfast, no elevators, no 24hr lobby. I might stay there again going to or from Isla Mujeres, since it is literally at one of the ferry docks. Also it is right across the street from a large grocery store. So maybe buy supplies for your stay on the island. But there are stores on Isla Mujeres and much more convenient. All of that said I delayed making this review because I liked the new manager so much. She was responsive and helpful. I wish them the best and hope if I stay again I can revise my review to say nothing but good things.
2
Julio
19 Mar 2024
·
Stayed 2 nights
Si no está seguro de llegar antes de la 5pm no se quede en este hotel traté de que me dieran un cuarto reservado después de llegar como alas 6 30 pm y la única respuesta fue ya le mandamos la información por expidia . pude hablar con carolina y su única respuesta en txt por teléfono sabiendo que estaba afuera del hotel fuen ya le mandamos la información como entrar al cuarto una información que nunca me llego fue una lastima que no icieran el menor intento de arreglar la cituaciom soy tan incapaces que al día siguiente después de encontrar otro hotel resibo un mensaje de carolina alas 9am preguntado como estoy le contesté que no estuviera molelestando ya que yo no estaba en su hotel y me contestó lol (le mandamos la información por expidia ) por 10 ves e pocas palabras no dudo que el lugar esté bien pero tengan cuidado si llegan tarde que sepan como entrar
Si no está seguro de llegar antes de la 5pm no se quede en este hotel traté de que me dieran un cuarto reservado después de llegar como alas 6 30 pm y la única respuesta fue ya le mandamos la información por expidia . pude hablar con carolina y su única respuesta en txt por teléfono sabiendo que estaba afuera del hotel fuen ya le mandamos la información como entrar al cuarto una información que nunca me llego fue una lastima que no icieran el menor intento de arreglar la cituaciom soy tan incapaces que al día siguiente después de encontrar otro hotel resibo un mensaje de carolina alas 9am preguntado como estoy le contesté que no estuviera molelestando ya que yo no estaba en su hotel y me contestó lol (le mandamos la información por expidia ) por 10 ves e pocas palabras no dudo que el lugar esté bien pero tengan cuidado si llegan tarde que sepan como entrar
2
Nishant Joseph
29 May 2025
·
Stayed 2 nights
This was our first trip to Mexico. I booked this property thinking this is a 3 star property and located in a great location. However, when we arrived at night for check-in, we were so shocked to see that it is more like a "Motel" or "hostel" (forget 3 star), which is run by a third party property company. They have a single receptionist who leaves the property at 10pm. Most of the locals don't even know that such a property exists. At the entrance, it is quite dark and scary as there is a local beach access and you may find all kind of drunk people sitting near the entrance. There is no security near property if you have any security issue at night. There is a club at the bottom of the hotel and you could hear loud noises even at night till it closes. There was no water nor wifi in our room for one entire day. The receptionist kept saying that the issue has been fixed and we might have water soon but the issue remained unresolved. We had to vacate the property and book room in adjacent hotel to ensure that we get water. Imagine being without water in peak summer month of May where it is hot and humid. The owner of the property never picks up the phone call and it has been a traumating experience for me and my wife. I felt cheated and I want to warn others to be aware of this scam.
This was our first trip to Mexico. I booked this property thinking this is a 3 star property and located in a great location. However, when we arrived at night for check-in, we were so shocked to see that it is more like a "Motel" or "hostel" (forget 3 star), which is run by a third party property company. They have a single receptionist who leaves the property at 10pm. Most of the locals don't even know that such a property exists. At the entrance, it is quite dark and scary as there is a local beach access and you may find all kind of drunk people sitting near the entrance. There is no security near property if you have any security issue at night. There is a club at the bottom of the hotel and you could hear loud noises even at night till it closes. There was no water nor wifi in our room for one entire day. The receptionist kept saying that the issue has been fixed and we might have water soon but the issue remained unresolved. We had to vacate the property and book room in adjacent hotel to ensure that we get water. Imagine being without water in peak summer month of May where it is hot and humid. The owner of the property never picks up the phone call and it has been a traumating experience for me and my wife. I felt cheated and I want to warn others to be aware of this scam.
2
Jorge
28 May 2025
·
Stayed 3 nights
👍- Location 👎- staff totally disconnected
👍- Location 👎- staff totally disconnected
10
ADITYA
6 Oct 2024
·
Stayed 4 nights
This is a hidden gem, easily one of the best, most accessible location in hotel zone. Alejandro and David were amazing, they are always willing to help.
This is a hidden gem, easily one of the best, most accessible location in hotel zone. Alejandro and David were amazing, they are always willing to help.
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AI-generated summary based on recent guest reviews
Location
Excellent, walkable location on Playa Caracol next to the Isla Mujeres ferry, with easy access to shops and restaurants in the Hotel Zone.
Related guest reviews
8
Francisco
26 Aug 2025
·
Stayed 2 nights
Great location
Great location
10
Iain
19 Feb 2025
·
Stayed 1 night
Great overnight stay after a week in Isla Mujeres. Ferry stops right out front.
Great overnight stay after a week in Isla Mujeres. Ferry stops right out front.
10
José Alfredo
18 Mar 2025
·
Stayed 4 nights
Excelente Hotel, lo recomiendo mucho. Fácil acceso a Playa, Restaurantes, Chedraui pasando la calle. Zona hotelera y demás. Gracias!!
Excelente Hotel, lo recomiendo mucho. Fácil acceso a Playa, Restaurantes, Chedraui pasando la calle. Zona hotelera y demás. Gracias!!
8
Natalia
13 Feb 2026
·
Stayed 2 nights
Gran ubicacion y el personal muy amable, tienes una gran playa a solo unos pasos!
Gran ubicacion y el personal muy amable, tienes una gran playa a solo unos pasos!
8
Abigail
18 Feb 2024
·
Stayed 4 nights
Property is right next to isla mujeres ferry terminal so really accesible. Supermarket is also right across the street. Overall in a great location if you’re looking to be in the zona hotelera nearby lots of food/entertainment. Our room was cleaned daily which was very nice. A little noisy, but nothing too crazy. Beach is steps away from the hotel. 8/10 would recommend!
Property is right next to isla mujeres ferry terminal so really accesible. Supermarket is also right across the street. Overall in a great location if you’re looking to be in the zona hotelera nearby lots of food/entertainment. Our room was cleaned daily which was very nice. A little noisy, but nothing too crazy. Beach is steps away from the hotel. 8/10 would recommend!
10
Abigail
17 Feb 2025
·
Stayed 3 nights
Great stay for our 3 nights. We were able to walk to mostly everything & the ferry pier was right outside. Easy access to one of the best beaches. Our room was clean and AC worked very well. The shower drained slow but that was our only issue. Good water pressure and hot water. The check-in and check-out process was very simple and staff was kind. We felt safe due to it being sort of hidden and there were typically military/guards watching the beach outside. I would recommend! Great price for what you get.
Great stay for our 3 nights. We were able to walk to mostly everything & the ferry pier was right outside. Easy access to one of the best beaches. Our room was clean and AC worked very well. The shower drained slow but that was our only issue. Good water pressure and hot water. The check-in and check-out process was very simple and staff was kind. We felt safe due to it being sort of hidden and there were typically military/guards watching the beach outside. I would recommend! Great price for what you get.
10
Chido
2 Dec 2024
·
Stayed 1 night
Great place to stay. It's next to the beach and the ferry to Isla Mujeres.
Great place to stay. It's next to the beach and the ferry to Isla Mujeres.
10
Dawn
27 Nov 2024
·
Stayed 1 night
The location couldn’t be better!
The location couldn’t be better!
10
Chido
6 Aug 2025
·
Stayed 2 nights
This is a great spot to spend a day or two. It is right next to the beach and has very easy access to the Ferry to Isla Mujeres. The pool is also a bonus.
This is a great spot to spend a day or two. It is right next to the beach and has very easy access to the Ferry to Isla Mujeres. The pool is also a bonus.
8
jim
22 Jul 2024
·
Stayed 2 nights
Very well situated near the hotel zone. Walkable to all the fun action, near restaurants, tours and shopping. The room is really nice but not entirely private and parking is very difficult. Didn’t feel entirely safe as there is no front desk after hours and anyone can walk in.
Very well situated near the hotel zone. Walkable to all the fun action, near restaurants, tours and shopping. The room is really nice but not entirely private and parking is very difficult. Didn’t feel entirely safe as there is no front desk after hours and anyone can walk in.
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AI-generated summary based on recent guest reviews
Dining
Guests like the seafood restaurant downstairs and the many nearby dining choices; some note live music at night.
Related guest reviews
10
Jose
28 May 2024
·
Stayed 5 nights
Wasy access to the beach, plenty of restaurants options at walkable distance. Hotel staff made my stay better as they provided recommendations about local stores, transportation and food.
Wasy access to the beach, plenty of restaurants options at walkable distance. Hotel staff made my stay better as they provided recommendations about local stores, transportation and food.
10
Carlos
30 Dec 2024
·
Stayed 3 nights
Great area, very close to the beach and restaurants.
Great area, very close to the beach and restaurants.
10
José Alfredo
18 Mar 2025
·
Stayed 4 nights
Excelente Hotel, lo recomiendo mucho. Fácil acceso a Playa, Restaurantes, Chedraui pasando la calle. Zona hotelera y demás. Gracias!!
Excelente Hotel, lo recomiendo mucho. Fácil acceso a Playa, Restaurantes, Chedraui pasando la calle. Zona hotelera y demás. Gracias!!
10
Monique
4 Jun 2024
·
Stayed 3 nights
Perfect location, beautiful room right on the beach and excellent seafood restaurant underneath. Make sure you have clear instructions for self check in prior to your flight.
Perfect location, beautiful room right on the beach and excellent seafood restaurant underneath. Make sure you have clear instructions for self check in prior to your flight.
10
Barbara
23 Oct 2024
·
Stayed 2 nights
We loved our stay at Las Palmas. Very convenient, walkable distance from main shops and restaurants. Beautiful beach front view, there’s also a delicious seafood restaurant downstairs. We had an amazing time.
We loved our stay at Las Palmas. Very convenient, walkable distance from main shops and restaurants. Beautiful beach front view, there’s also a delicious seafood restaurant downstairs. We had an amazing time.
10
Valeria
5 Dec 2023
·
Stayed 1 night
El hotel esta a orilla de playa, las habitaciones son bonitas y cómodas, nos atendieron muy bien y esta muy bien ubicado el hotel. Hay dos restaurantes saliendo donde se come muy rico
El hotel esta a orilla de playa, las habitaciones son bonitas y cómodas, nos atendieron muy bien y esta muy bien ubicado el hotel. Hay dos restaurantes saliendo donde se come muy rico
10
Oscar
17 Jun 2024
·
Stayed 2 nights
Restaurants below with live music and the pool and beach below
Restaurants below with live music and the pool and beach below
8
Anna Elizabeth
12 Nov 2024
·
Stayed 5 nights
Very helpful and nice staff. Water in the shower wasn’t warm for long but that’s about it. Right on the beach and in between 2 good restaurants. Would recommend.
Very helpful and nice staff. Water in the shower wasn’t warm for long but that’s about it. Right on the beach and in between 2 good restaurants. Would recommend.
8
James
15 Mar 2025
·
Stayed 4 nights
This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...
This property was a decent price for a great location. furnishing are nice. Staff is helpful. They say they have an "efficiency kitchen" but the microwave didn't work which meant I could not cook the food I had purchased. No coffee maker and shared coffee isn't available till 9am. There is nothing in the unit such as spoon, plate, glass. There is a restaurant on the property but they will not even loan items so I had to buy dishes, etc. I had gone for surgery so wasn't running around Cancun too much. My unit was the most expensive and had a deck out front but couldn't see out the windows because they were not clean. Also people constantly sat in front of the windows so I didn't enjoy the view much. It's good for what it is...
10
ira
17 Mar 2024
·
Stayed 4 nights
The place is a super bargain. You can't beat the price for the area. The band at the restaurant pkays until around 11pm, but we knew that coming in so it didn't take away from the experience. The ocean is literally steps away and the beach us lovely. I personally dud not like Cancun very much. Just another tourist trap to me, be the room was very nice. We enjoyed it.
The place is a super bargain. You can't beat the price for the area. The band at the restaurant pkays until around 11pm, but we knew that coming in so it didn't take away from the experience. The ocean is literally steps away and the beach us lovely. I personally dud not like Cancun very much. Just another tourist trap to me, be the room was very nice. We enjoyed it.
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AI-generated summary based on recent guest reviews
10
Maria
3 weeks ago
·
Stayed 1 night
Are highly recommend staying here. The staff is absolutely amazing very comforting very safe very clean. Perfect spot on the beach! Close to everything. Parking may be a little difficult it depends on the day and time.
Are highly recommend staying here. The staff is absolutely amazing very comforting very safe very clean. Perfect spot on the beach! Close to everything. Parking may be a little difficult it depends on the day and time.
10
Leilane Tamie
2 Jul 2026
·
Stayed 1 night
Excellent stay. Staff was super friendly and helpful even with a last minute reservation. Right next to praia Caracol, a small beach where super friendly locals come to swim and standup paddle. Also right next to the Caracol Ultramar Ferry which was very convenient for us. It's front of a Starbucks and a Supermarket. Not a fancy stay but very comfortable and clean! A/C also worked well.
Excellent stay. Staff was super friendly and helpful even with a last minute reservation. Right next to praia Caracol, a small beach where super friendly locals come to swim and standup paddle. Also right next to the Caracol Ultramar Ferry which was very convenient for us. It's front of a Starbucks and a Supermarket. Not a fancy stay but very comfortable and clean! A/C also worked well.
6
Jovita
10 Jun 2026
·
Stayed 3 nights
The hotel staff were very friendly, but the bathroom was dirty, and they provided small bottles of shampoo that had already been used.
The hotel staff were very friendly, but the bathroom was dirty, and they provided small bottles of shampoo that had already been used.
10
Victoria
17 May 2026
·
Stayed 8 nights
I had a really great stay at this boutique hotel and would definitely recommend it. The staff were super friendly and explained everything really well from the start. Check-in was really easy, and if you arrive late it’s no problem because they have code locks so you can collect your key easily. We stayed in Room 3, which was really spacious and had a smart TV, which was a nice bonus. The room was always cleaned really well whenever we put the sign up for housekeeping. The pool was always warm, and one of the best parts is that it overlooks the beach, which you can access directly downstairs — such an amazing view and location. The location honestly couldn’t be better. There’s a supermarket less than a 2-minute walk away, plenty of restaurants nearby, and the hotel zone strip with all the clubs is only about a 5-minute walk, so there’s no need to spend money on Ubers. If you prefer public transport, the local bus stop is also just a 2-minute walk away, which made getting around really easy. The only small downside is that there’s no fridge in the rooms, but there is a shared mini fridge on the common balcony for guests to use. In my experience, no one touched or opened any of my things, but I guess that depends on who else is staying there. Most people were just storing drinks, which made sense. Overall, such a lovely stay with really helpful staff, a perfect location, and great facilities. I would definitely stay here again. Thank you!
I had a really great stay at this boutique hotel and would definitely recommend it. The staff were super friendly and explained everything really well from the start. Check-in was really easy, and if you arrive late it’s no problem because they have code locks so you can collect your key easily. We stayed in Room 3, which was really spacious and had a smart TV, which was a nice bonus. The room was always cleaned really well whenever we put the sign up for housekeeping. The pool was always warm, and one of the best parts is that it overlooks the beach, which you can access directly downstairs — such an amazing view and location. The location honestly couldn’t be better. There’s a supermarket less than a 2-minute walk away, plenty of restaurants nearby, and the hotel zone strip with all the clubs is only about a 5-minute walk, so there’s no need to spend money on Ubers. If you prefer public transport, the local bus stop is also just a 2-minute walk away, which made getting around really easy. The only small downside is that there’s no fridge in the rooms, but there is a shared mini fridge on the common balcony for guests to use. In my experience, no one touched or opened any of my things, but I guess that depends on who else is staying there. Most people were just storing drinks, which made sense. Overall, such a lovely stay with really helpful staff, a perfect location, and great facilities. I would definitely stay here again. Thank you!
10
Boya
29 Apr 2026
·
Stayed 2 nights
The room was ok, you get what you paid for. The location is very convenient. Staff were very nice.
The room was ok, you get what you paid for. The location is very convenient. Staff were very nice.
Property policies
Check-in
Check-out
From 15:00 to 22:00
Before 11:00
FAQs about La Palma Beachfront Hotel Boutique
What are the check-in and check-out times?
Check-in time is at 15:00 and check-out time is at 11:00. Early or late check-in/check-out availability and costs are not specified.
Where is the hotel located in relation to key landmarks?
The hotel is located near the beach in Zona Hotelera, Cancun, close to La Isla Shopping Mall and Puerto Cancun Marina Town Center. Popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also nearby. Recreational activities such as jet skiing and snorkeling are available in the area.
Does the hotel have a swimming pool?
Yes, the hotel features an outdoor swimming pool. It is seasonal and operational hours are not specified.
What are the hotel's policies for guests staying with children?
Children are allowed at the property, but the minimum age for free stay is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
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November 2026
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-23: NO DATA
- 2026-10-24: 119.98831618652345USD
- 2026-10-25: 141.75788513183593USD
- 2026-10-26: 143.0832398956299USD
- 2026-10-27: NO DATA
- 2026-10-28: 99.8032081817627USD
- 2026-10-29: NO DATA
- 2026-10-30: NO DATA
- 2026-10-31: 112.28111269226075USD
- 2026-11-01: 132.58396903381347USD
- 2026-11-02: 130.65441784973146USD
- 2026-11-03: 132.41386435852053USD
- 2026-11-04: 143.37080227661133USD
- 2026-11-05: 112.28111269226075USD
- 2026-11-06: 124.3887788208008USD
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: 143.37080227661133USD
- 2026-11-11: 143.87111517333986USD
- 2026-11-12: NO DATA
- 2026-11-13: 156.77929048461914USD
- 2026-11-14: 207.30128513183595USD
- 2026-11-15: 158.02008014526368USD
- 2026-11-16: 170.30892057495117USD
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
- 2026-11-21: 128.6514737640381USD
- 2026-11-22: NO DATA
- 2026-11-23: NO DATA
- 2026-11-24: 139.39828539428711USD
- 2026-11-25: 158.04008240356447USD
- 2026-11-26: 207.72917959594727USD
- 2026-11-27: 147.1131735168457USD
- 2026-11-28: 168.48669774780274USD
- 2026-11-29: 141.549647946167USD
- 2026-11-30: 150.4953160522461USD
- 2026-12-01: 193.78273321533203USD
- 2026-12-02: 141.549647946167USD
- 2026-12-03: NO DATA
- 2026-12-04: 140.74913876342774USD
- 2026-12-05: 136.08618495483398USD
- 2026-12-06: 141.549647946167USD
- 2026-12-07: 141.549647946167USD
- 2026-12-08: 141.549647946167USD
- 2026-12-09: 141.549647946167USD
- 2026-12-10: NO DATA
- 2026-12-11: 173.91455842895508USD
- 2026-12-12: 173.91455842895508USD
- 2026-12-13: 141.549647946167USD
- 2026-12-14: 158.12575019531252USD
- 2026-12-15: 136.8351840484619USD
- 2026-12-16: 155.83868856201173USD
- 2026-12-17: 156.24305900268556USD
- 2026-12-18: 148.51404962768555USD
- 2026-12-19: 164.38411489868164USD
- 2026-12-20: NO DATA
- 2026-12-21: NO DATA
- 2026-12-22: NO DATA
- 2026-12-23: 188.24921958007815USD
Check-in must be done by someone who is at least 18 years old.
Popular amenities
Swimming pool
Non-smoking rooms
Tour desk
Housekeeping
Safe-deposit box
Beach (nearby)
Activities
Swimming pool
Beach (nearby)
Pool outdoor
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Internet
Free wi-fi
Services
Tour desk
Housekeeping
Safe-deposit box
Express check-in/check-out
Concierge Services
General
Non-smoking rooms
Beach Sun Loungers