Is parking available at the hotel?

Yes, free self-parking is available on-site. Parking is limited, and no reservation is required.

What type of breakfast is offered and what are the serving hours?

A complimentary self-serve breakfast is served daily from 6:30 AM to 10:00 AM.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early check-in and late check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities in public areas.

Where is the hotel located in relation to key attractions?

The hotel is situated in Tonawanda (Parkview), within a 15-minute drive of the University At Buffalo - North Campus and Walden Galleria Mall. It is approximately 17.3 miles from Niagara Falls State Park and 9 miles from Buffalo State College.

Does the hotel have a swimming pool?

Yes, the hotel features an indoor swimming pool. Operational hours and seasonal availability may apply.

Are children allowed to stay at the hotel?

Yes, children are welcome at the hotel. There is no specified minimum age for children to stay for free.

What are the policies regarding extra beds or cribs?

The hotel offers rollaway beds for a fee of USD 10.00 per day. Advance request or confirmation may be required for availability.

Holiday Inn Express & Suites Tonawanda Buffalo Area

Average nightly price at Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG by month, last 12 months (USD)
Month	Average price
January	US$123
February	US$121
March	US$131
April	US$121
May	US$148
June	US$147
July	US$192
August	US$175
September	US$168
October	US$171
November	US$147
December	US$135

What guests think

Reviews of Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG highlight friendly staff, generally clean and comfortable rooms, a convenient base for Niagara Falls, and a popular breakfast, with recurring housekeeping lapses and occasional maintenance issues.

The pool is mentioned often, though it can be cold, occasionally closed, or missing towels. Guests frequently commend smooth check-in and helpful front-desk support, and many find parking easy, though some report noise from other guests or traffic. A practical choice for short stays and road trips.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool is mentioned often; several reviews report cold water, occasional closure, limited towels, and some area cleanliness issues, while others enjoyed it. Parking is easy and convenient.

Related guest reviews

10

karam

28 Jul 2025

·

Stayed 1 night

We booked a room in this hotel while we were traveling to NY, we spent a night there to relax after long day driving! The hotel is covert clean , friendly staff, breakfast was very good ! Self parking and has a nice pool to swim ! Very good hotel !

8

Teresa

12 Aug 2025

·

Stayed 2 nights

The pool water was cold. Employee were nice.

8

E

20 Aug 2024

·

Stayed 2 nights

Property was in a nice easy location, close to Niagra Falls. close to shops and many restaurants. Staff were very helpful and friendly. We used the pool and gym both very clean and comfortable to use. Comfortable beds and spacious rooms. Overall wonderful stay, would love to go back one day.

6

Jose

24 Apr 2025

·

Stayed 3 nights

I was charge the extra 50 dollars my room never got clean and my daughter's couldn't go in the pool because it was to cold

8

Marina

5 May 2025

·

Stayed 1 night

Clean room. Front desk person was very friendly. No towels in the pool area, had to steal some small ones from the gym.

10

Alisha

14 Aug 2024

·

Stayed 2 nights

My family stayed here to visit Niagara Falls. It was close enough for activities. The pool was very nice and breakfast was ok. The room was spacious for the 4 of us and was clean.

8

Danae

10 Jun 2024

·

Stayed 1 night

Stayed overnight to get an early start helping our daughter move to a new apt. in the area. Overall stay was good; beds were a bit uncomfortable. Room was clean and in good order, breakfast was nice, my first experience with a pancake maker instead of a waffle maker; which was fun. The pool rule caught me off guard, I will often take a morning swim before my husband gets up but the rules posted that you can't swim alone? I get the safety aspect but I'm a grown women and not everyone has the option to use the buddy system... since we were going to be straining ourselves in the move it wasn't a problem but under other circumstances I would have enjoyed a quiet swim.

10

Jasmine

31 Dec 2022

·

Stayed 19,356 nights

Wish the pool was not down for repairs definitely was a nice clean hotel

10

armando

1 Sept 2025

·

Stayed 1 night

It was great overall, location was good, easy to go everywhere and easy parking.

8

George

17 Aug 2025

·

Stayed 3 nights

Staff were very friendly!. We stayed for a 3-day family trip. Location is also very convenient. Breakfast had a good selection. Beds were average comfortable, pillows and mattresses were slightly worn out. The automatic blinds remote wouldn’t work. The pool was the best fun for the kids, however the cleanliness of the pool area floor and common area was below average. The floor in our rooms bathroom could use a scrubbing. Other than that we would definitely stay again!

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Cleanliness

Many guests describe the hotel and rooms as clean, but multiple reviews cite lapses: unclean bathrooms, hair and stains, dirty carpets or public areas, and missed housekeeping.

Related guest reviews

8

Sabrina

31 Oct 2024

·

Stayed 1 night

This hotel was our hub for a U Buffalo tour with my HS senior. We are a family of 4. Friendly and helpful staff. Check in was a breeze. Our room had two queen beds and a double pull out couch. Pull out was very uncomfortable:( Large room, two tvs for the designated areas. Awesome free continental breakfast. Cons:No trash can in the room, shower could have been cleaner. Too much hair from other guests. All in all, not a bad stay. Good value.

2

Michele

2 Jan 2024

·

Stayed 1 night

The one bed had body hair all over the sheets when the comforter was rolled down. The shower had different types of hair on the floor but f the shower.

4

Romana

5 Aug 2024

·

Stayed 3 nights

When we entered the hotel, in the drawers there were half eaten cookies and wrappers inside. We also saw meat in the fridge throat was left by the people before us. We told the front desk to give us soap and tissues because we didn’t have any left. The next day when we entered at 12:30 am we expected there to be tissues, and soap which was not there. We also needed to shower and saw that they did not give us new clean towels or make the beds. I do not recommend this hotel overall.

10

Amanda

23 Jan 2023

·

Stayed 1 night

Everything was very clean and the beds were so comfortable!

8

Jennifer

8 Oct 2024

·

Stayed 2 nights

Chose this hotel as it is located close to family that is in the area. Second time staying there and you can see the difference in the hotel in the last 6 months. It wasn’t dirty but it can stand a deep clean as I could smell that the carpets need cleaning. Staff is excellent! I didn’t eat breakfast but there was a variety & plenty of it.

4

David

4 Feb 2023

·

Stayed 3 nights

Liked people on front desk and breakfast was very good. Room was not cleaned during entire stay until I contacted front desk to remove garbage, replenish towels, provide more toilet paper. Beds were never made. Room heating had external air leaked. Whistled all night long. Shower door would not stay closed and had to force towels into track to keep it closed. Our first room had a faulty door lock so had to get another room which forfeited our bathtub, only had (faulty shower.

10

Kristine

13 Apr 2025

·

Stayed 1 night

Very clean

4

Andrea

22 Aug 2025

·

Stayed 2 nights

The breakfast was decent , bed were comfy and hotel staff was beyond kind . However the cleaning people need to be taught how to clean. First room had hair everywhere and bathroom floor was dirty, second room had food crumbs on the bed and mold in the shower, third room also was dirty . Food in corners and on sides on furniture. One of the mattresses had a giant stain on the side and the protector was ripped off of it. Would not recommend staying here . I'm highly disappointed.

4

Charles

7 Oct 2024

·

Stayed 1 night

Neither tv in the suit had a working remote and the trash from previous guests was left in the room by the door. The elevator lobby floor on the second floor was dirty and there was debris on the floor in the guest laundry. There was no pillow offered for the pullout couch.

4

Takina

12 Sept 2025

·

Stayed 3 nights

The room was not completely cleaned, the kleenex was never refilled, the bathroom mirror was not cleaned, there were bobby pins on the floor, the shower door was difficult to slide and made a horrible noise when doing so, the shower head didn't change mode as it suggested, their were smudged hand prints all over the windows, the desk chair was very unstable, there was a toothpaste top in the sink drain, the washcloths were very thin, some of the towel had old stains, and the staff (outside of when I checked out) was very unprofessional by demeanor and profanity use amongst themselves in front of guests. I may have forgotten some things but it was evident there are things that need fixing.

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Rooms

Rooms are often spacious and comfortable, but recurring complaints include faulty outlets or lighting, AC and plumbing issues, shower-door problems, and occasional traffic or hallway noise.

Related guest reviews

6

Michael

24 Jun 2025

·

Stayed 2 nights

This hotel had friendly staff, but the room we booked was lacking. We booked a king suite. The bathroom was horribly laid out and the toilet did not flush well. They must have know they had plumbing issues because the toilet paper disintegrated upon use. The bed was soft and comfortable but had a smell. The room has one tiny trashcan and the bathroom door opened into the toilet. Only one sink, so if someone needed to wash their hands while another person was in the bathroom the door opened into their face. I don’t think I have stayed at a more poorly designed hotel room. All the wall plugs around the bed were broken, so it was hard to charge phones and use a cpap machine. The traffic outside was loud and could be heard from inside the room. Overall, I would not stay at this hotel again.

10

Linda

9 Jun 2025

·

Stayed 2 nights

Our stay at the Holiday Inn Express in Tonawanda, NY was perfect.The King size room had plenty of room, a nice sized bathroom with a walk-in shower and the kitchenette area had a microwave, a Keurig coffee maker and a larger than normal fridge. Like I said, perfect!

10

Robert

29 Nov 2024

·

Stayed 2 nights

This was a very clean and accommodating hotel stay. We were somewhat disappointed in the mattresses as they were very soft and uncomfortable. We were placed in a room facing the busy street traffic that was noisy throughout the night.

8

Sanjay

19 May 2025

·

Stayed 1 night

Good. We had reserved two rooms on this trip. One room had lamps by bedside not working and the other room had broken blind control. Reported this to the front desk.

10

Tina

1 Jul 2025

·

Stayed 1 night

Room was very spacious and bed comfortable. Loved the chaise lounge.

4

Richard

7 Jul 2024

·

Stayed 3 nights

No air-conditioning! Three nights of no air conditioning! Requesting a refund! 86° in my room. Called the front desk four different times. No one could help.! No one came to clean the room.

8

Deborah

6 Jul 2024

·

Stayed 3 nights

Great location. The beds had lights on top of the headboards that could not be turned off. Kept the room a little too light through the night. Never have I seen a set up like this. Put the towels over them at night to block the lights.

2

Mahmoud

12 Jul 2025

·

Stayed 2 nights

Not clean and the A/C make very high noise

6

Jay

21 Sept 2023

·

Stayed 3 nights

Very good lacation. However, room was dirty. Bedspreads dirty 1 had dried blood on it. Bathroom had no exhaust fan. Toilet rocked. Dispensers in shower all broken. Not enough towels. Toilet rockeddt

6

Diane

13 Nov 2024

·

Stayed 1 night

All the outlets shut off when lights are off. This means if you need to charge you phone an night you are out of luck!!!! Most ridiculous thing I have heard of.

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Service

Service is frequently praised as friendly, accommodating, and efficient at check-in, with staff resolving room changes; a few guests reported poor follow-up or inconvenient requests.

Related guest reviews

10

Deldrick

17 Mar 2025

·

Stayed 4 nights

The Staff was super nice and helpful always ready to answer questions. I got one room and the toilet wouldn’t flush so I went and told them and got an another room in the next few minutes no problem or hassle.

10

Sharon

3 Aug 2025

·

Stayed 1 night

Check-in was a breeze. Tony was very welcoming. He had a great sense of humor. The bed was very comfortable. Bathroom was large, nice shower and amenities. Hot Breakfast was a bonus, delicious and plentiful.

6

Kyle

17 Jan 2025

·

Stayed 1 night

Conveniently located and included parking were positives. An employee called at 9:30pm requesting I come back to the registration desk to verify credit card information. This was after having checked in six hours prior. That was the only negative part of this hotel experience.

10

Cash

7 Oct 2024

·

Stayed 2 nights

Super friendly staff.... I'll be back soon

10

Alexandra

8 Sept 2024

·

Stayed 2 nights

I asked to be moved to a different room 5 hours after checking in - turned out we had been placed right beside the elevators. They happily moved us to another quieter room with no grief - and we had already showered and “used” the first room.

10

Burt

1 Oct 2025

·

Stayed 1 night

The staff were amazingly friendly, helpful and professional. It was a pleasure to stay with you. Thank you for a very enjoyable experience.

10

Mary

14 Jul 2025

·

Stayed 2 nights

The staff was super nice and helpful if we had questions about anything!!!

10

DOMINIC

31 Jul 2025

·

Stayed 5 nights

Quick and easy check in! Staff was very friendly. Location was close enough to leisure to make multiple itinerary stops.

10

Susan

21 May 2025

·

Stayed 2 nights

Staff was friendly and accommodating- had to switch rooms because of a leak in the bathroom but all was taken care of promptly. Hotel was quiet and clean!

2

Acacia

12 Aug 2025

·

Stayed 3 nights

If I could give this review zero stars I would. I went back home to Tonawanda for a funeral and had to book in a hurry. This location had great reviews and seemed close to all of my family. After getting in late the first night I went to bed, tossed an turned all night and pulled the sheets off the uncomfortable bed. To my surprise when I woke they had covered two dried spots of someone's URINE with new sheets and should have thrown away the mattress entirely but decided to make me sleep in it which I would not have known had I not pulled the sheets off. The shower curtain was disgusting, yellow at the bottom and covered in what seemed to be blood or bugars. After giving them three hours to get me a new room they didnt and I had to wait for two more hours where I was almost late to the celebration prior to putting me in a new room. Zero offer to waive fees or rectify the situation so this must happen often. The room they moved me to also had dead roaches. I slept in my clothes and high recommend you run far far away from this location.

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Location

Convenient for Niagara Falls, I-290, UB, and nearby restaurants; many found it easy for local activities.

Related guest reviews

8

Dianne

24 Aug 2025

·

Stayed 1 night

Convenient location

10

Mary

28 May 2025

·

Stayed 1 night

Quiet, great location, and very pleasant stay.

8

E

20 Aug 2024

·

Stayed 2 nights

Property was in a nice easy location, close to Niagra Falls. close to shops and many restaurants. Staff were very helpful and friendly. We used the pool and gym both very clean and comfortable to use. Comfortable beds and spacious rooms. Overall wonderful stay, would love to go back one day.

10

Amelie

18 May 2024

·

Stayed 2 nights

We came for our son’s graduation, about 7 min from north campus and sweethome. Great location, great hotel. Recommend highly

10

Cole

7 Nov 2023

·

Stayed 1 night

It was close to the wedding venue

10

Alexandra

5 Mar 2025

·

Stayed 2 nights

Friendly staff, convenient location, clean hotel

10

Alisha

14 Aug 2024

·

Stayed 2 nights

My family stayed here to visit Niagara Falls. It was close enough for activities. The pool was very nice and breakfast was ok. The room was spacious for the 4 of us and was clean.

10

DOMINIC

31 Jul 2025

·

Stayed 5 nights

Quick and easy check in! Staff was very friendly. Location was close enough to leisure to make multiple itinerary stops.

10

armando

1 Sept 2025

·

Stayed 1 night

It was great overall, location was good, easy to go everywhere and easy parking.

8

edward

15 Sept 2025

·

Stayed 1 night

Clean, modern excellent location very near I-290. Nearby many restaurants. Would stay here again.

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Dining

Breakfast is widely appreciated as hot, plentiful and a highlight, though some mornings saw items run out, lines, strict closing times, or limited options.

Related guest reviews

10

Sharon

3 Aug 2025

·

Stayed 1 night

Check-in was a breeze. Tony was very welcoming. He had a great sense of humor. The bed was very comfortable. Bathroom was large, nice shower and amenities. Hot Breakfast was a bonus, delicious and plentiful.

8

Susan

25 Oct 2024

·

Stayed 2 nights

Nice breakfast buffet

10

Doug

14 Jul 2025

·

Stayed 3 nights

Breakfast was just fine…hot and well kept with good choices!

10

Timothy

9 Sept 2023

·

Stayed 1 night

Hotel is clean and spacious and well maintained. Breakfast included hot eggs and sausage as well as all the usual.

10

Connie

27 Sept 2024

·

Stayed 1 night

Breakfast was great. The place and rooms were clean, AND the entire staff we dealt with was excellent and gave friendly service. The little things like the ice machine and appliances actually worked properly.

10

Bejoy

18 Jun 2025

·

Stayed 1 night

Great hospitality. nice breakfast, good people

10

Nathan

26 Oct 2024

·

Stayed 2 nights

The staff and breakfast were exceptional. Very comfortable beds.

10

Ashwini

12 May 2025

·

Stayed 1 night

Pancakes by a robot, warm breakfast, good way to start the morning.

6

Rugiatu

23 Sept 2024

·

Stayed 2 nights

Came down at 8.30am for breakfast . There was barely no food except for bread and dry cereal. We had to wait for almost 30 minutes in line before we could get omlet. Its was frustrating. I didn't like that i have to wait i line for food.

8

Linda

6 Jun 2025

·

Stayed 1 night

It could have been a little cleaner. We were disappointed we couldn't get adjoining rooms. When they say breakfast is until 9:30, they mean it: they were giving the 2-minute warning at 9:28, and the doors were shut by 9:35. Overall, it was a place to sleep and shower. We were only there one night, to attend dance recitals. Good enough but I would not be in a hurry to stay there again.

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Su	Mo	Tu	We	Th	Fr	Sa
1 $178	2 $122	3 $137	4 $135	5 $137	6 $201	7 $197
8 $113	9 $122	10 $126	11 $130	12 $120	13 $167	14 $182
15 $106	16 $120	17 $128	18 $134	19 $162	20 $274	21 $277
22 $197	23 $124	24 $140	25 $197	26 $278	27 $197	28 $197
29 $111	30 $98

Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Prices for Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible (Communications)

Standard Room, 1 King Bed

Suite, Multiple Beds, Accessible Bathtub (Mobility)

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Suite, 1 King Bed with Sofa Bed

Standard Room

Suite, Multiple Beds, Accessible (Communications)

Suite, Multiple Beds

Standard Room, 2 Queen Beds, Roll-In Shower (Mobility)

Standard Room, 2 Queen Beds

Room, 1 King Bed, Roll-In Shower (Communications, Mobility)

Guest reviews of Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express & Suites Tonawanda - Buffalo Area by IHG

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22	23	24 $291
25 $125	26 $161	27 $174	28 $162	29 $167	30 $242	31 $253