Name: KABAH Cancun Hotel Boutique
Address: Av. Kabáh Mz 2 Lote 17, Sm 17, 17, 77500, Cancun, Quintana Roo, Mexico, Cancun, Quintana Roo, Mexico
Rating: 7.63

Guest reviews

7.6

Good

Based on 895 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Travellers describe KABAH Cancun Hotel Boutique as a convenient, budget-friendly base with very friendly staff and an included breakfast, but recurring maintenance issues—especially a frequently out-of-service elevator, rooftop/pool closures, and noise from the busy road—affect comfort for some.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Jodie

22 Mar 2026

·

Stayed 3 nights

Very nice, clean hotel. The lift doesn’t always come but thankfully it did on the days we moved luggage. Breakfast was simple but very nice, made to order. It’s away from beach and downtown so be prepared to get taxis (uber or local). Otherwise very nice and staff were very friendly and helpful.

6

Eihab

31 Dec 2025

·

Stayed 4 nights

The manager and staff were all excellent—very friendly and helpful in many ways, and they were the highlight of our stay. However, I felt the overall management could be improved. The hotel did not offer coffee in the rooms or in the lobby, and there was no microwave available for guests to use. The shampoo and body wash also seemed to be of poor quality; they didn’t lather at all, no matter how much we used. Honestly, the only reason I might consider returning to this hotel is because of the wonderful staff.

6

Zain

30 Jul 2025

·

Stayed 1 night

I was charged 500 pesos and this wasn’t standard practice in most places I have been for a deposit

6

Joyce

19 Apr 2025

·

Stayed 3 nights

The staff was friendly, but overall the experience could’ve been better. The hotel wasn’t very clean — while the sheets were clean, the walls, floor, and bathroom were not. The balcony door handle was broken and just taped over, which didn’t feel secure at all. The main door also didn’t seem very safe. The pool was out of service during our stay, and the breakfast was limited to just chilaquiles and eggs. The TV never worked, and the Wi-Fi signal was very weak. Definitely not what I expected.

6

Sara

5 Apr 2025

·

Stayed 1 night

1 night stay ahead of our next day flight, room was big with a minibar that was convenient, staff friendly, but amenities and cleanliness was not there. Only 2 bath towels in room, no hand towels or washclothes. Cleanliness was ok-ish, loads of crusted in grime and garbage bin was all rusty, giving super sketch vibes tbh. For one night was ok, good restos around, walked to a steakhouse that was delish and is acctoss the street from Costc0 if you fancy snopping into one.

Av. Kabáh Mz 2 Lote 17, Sm 17, 17, 77500, Cancun, Quintana Roo, Mexico

Location

KABAH Cancun Hotel Boutique is centrally located in Cancun, a 3-minute walk from Kabah Urban Park and a 2-minute drive from Plaza 28. This hotel is 1.4 mi (2.3 km) from Las Plazas Outlet Cancun and 2 mi (3.2 km) from La Gran Plaza Shopping Mall.

Kabah Urban Park(0.2 Miles)

Plaza Nichupte Shopping Mall(0.5 Miles)

Beto Avila Baseball Stadium(0.5 Miles)

Cancun Cultural House(0.5 Miles)

Ka'Yok' Planetarium of Cancun(0.6 Miles)

Andres Quintana Roo Stadium(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

FAQs

Free self-parking is available on-site, but parking is limited.

A complimentary buffet breakfast is served daily from 8:00 AM to 10:00 AM.

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the property.

The property offers limited wheelchair accessibility, including accessible public areas and facilities. Step-free entrances are available.

The hotel is centrally located in Cancun, just a 3-minute walk from Kabah Urban Park and a 2-minute drive from Plaza 28. It is 1.4 miles from Las Plazas Outlet Cancun and 2 miles from La Gran Plaza Shopping Mall.

Yes, there is a rooftop pool available for guests.

Children are allowed at the property, and kids can stay for free if they are 15 years old or younger.

KABAH Cancun Hotel Boutique

Amenities

Property description

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Guest reviews